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Academy Overhead Door
615 Pinon Ranch View Suite 3, Colorado Springs, CO 80907, United States
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Academy Overhead Door
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Gr
Review №1

I had several excellent experiences with Academy Overhead Door recently, specifically with a gentleman named Kendall. He was very professional yet personable in helping install some new garage door trim and also In repairing a broken photocell for us. His work quality was excellent and it was completed quickly and efficiently. Highly recommend this outstanding local business!

Lo
Review №2

Great service. Works great. Getting another 30 years out of my garage door. Thank you!

Ka
Review №3

Extremely pleased with the customer service! There were some scheduling issues and Kendall went above and beyond to make it right! I would recommend Academy Overhead Door to anyone needing assisting with any garage door needs! Kendall was very knowledgeable, courteous, and answered all my questions!

Pa
Review №4

Prompt service and careful repair. Only issue was phone communication which needs to be improved.

Br
Review №5

James was able to add years to our already 50 yr old garage door. I didnt expect him to be able to do it the same day that I called but he came out, at the end of his day, when most people are going home from work. I had called other companies and none of them could come out that day, which is understandable. Then I remembered we had used Academy Overhead Door a couple of years ago, for another issue. Very happy that we called them!

Br
Review №6

I had an another excellent experience with James from Overhead Doors!! He was right on time...very fast and efficient...kind and honest! We have used him in the past and will definitely use him again in the future. I highly recommend Overhead Doors for any garage door issues!

Ca
Review №7

Kendall was wonderful! He went above and beyond to help me get my car out of our garage. Amazing!

Sh
Review №8

Professional and knowledgeable. Friendly and explained work to be performed and options. Highly recommend.

Al
Review №9

Excellent service! They returned my call quickly and came out to fix my garage door the same day. Kendall was polite and efficient. My dog liked him, which was a huge plus. I would definitely recommend Academy overhead door.

Ji
Review №10

I was in need to get two garage door opener and the situation indicated the need was ASAP. With one day notice we set a date and time.Due to something coming up I would not be available-/ long story the technician works his schedule to adjust to mine when we finally got together the technician was very polite and positive. While he was here l had my doors serviced and the job was efficient and professional. Glad I had their number!

El
Review №11

Academy Overhead door was quick, prompt, knowledgeable, and excellent...would call them in a heart beat for any other problems with our garage doors11

Ca
Review №12

They were very responsive to our garage door issues. All was taken care of with friendly service. Thank you

Pa
Review №13

Excellent service from my initial call-in to job completion. I was having a problem with the up and down movement of my garage door. The rails were out of alignment and the bracing on one side could no longer be attached to the frame. Kendell McGuffey came out, recognized the problem and engineered a reversed mounting brace - - - -problem fixed.

Ka
Review №14

Great service! We had an issue with a spring breaking and they were Jonny on the spot to get it fixed under warranty!

Gr
Review №15

Great communication! Great service! Good pricing! Very responsive and personable.

Mi
Review №16

The work was done on time and compitantly.

An
Review №17

I would go less if it would let me. My appointment was for 0900 today. I got a text saying window was between 0800-1000. At 1002 I called. They informed that they just fired the scheduler and if ok, they could be here between 1100-1300. I said fine. A bit later they changed it to 1130-1330. At 1400 I hired someone else. In my opinion, they should have let me know they were running late. Additionally, I called three times after 1330 and could not reach anyone (straight to VM). Tech finally showed at 1430 and I informed him he was fired and I had hired someone else.

Sa
Review №18

We had a door opener installed in December 2020 and cant get Academy Overhead Door to respond despite repeated phone calls.

Di
Review №19

Academy Overhead Door has not responded to us via phone calls, emails or texts. We are in need of an invoice with a work description to justify their charges. After weeks of begging for an invoice, we drove by the business to attempt to pick up an invoice only to learn the address listed online is an open field and there is no business. Dont do business with them, if you for some reason can actually get a hold of anyone. I would give them no stars if I could.

Ma
Review №20

What a great company. James previously fixed a broken spring on our main garage door. He showed up at the end of the day, even though the work-day was over, so our cars werent trapped in the garage. This time, we needed adjusting of our retention cables and adjusting the door so less snow came in. In an hour, we were back to good shape. He also always lubricates, adjusts anything that needs it and tests numerous times. These guys are great. We are going to have them come at least once a year for a tune up. Great company and people!

Jo
Review №21

Academy Overhead Door is amazing! I called to setup a service call for my garage door, which had stopped working properly. It would not go all the way up/down and was very loud. Due to a last minute cancellation, they were able to send a technician out to my house in 15 minutes! The technicians name was Anthony. He was very friendly and knowledgeable. He immediately identified the problems. A bolt had come loose and fell out of the arm on the opener, the spring had bunched up, and he recommended replacing the metal rollers with new neoprene rollers to avoid the metal on metal contact that may cause damage to the track and door overtime. Anthony replaced the bolt, fixed the spring, replaced all of the rollers, and did a complete tune-up including lubricating everything in less than 45 minutes. The price was very reasonable. He even offered me a coupon discount. The garage door now works great and is very quiet. Fast, friendly, knowledgeable, great service!

St
Review №22

Ethan and Kendall make a great team. Both are personable, smiling and friendly. Explained the different spring options and replaced the broken torsion spring in under an hour. They also lubed the rest of the door assembly for smooth operation. Highly recommend!

Er
Review №23

Theyve always taken good care of me when Ive had garage door issues. Last time I had to get the runner completely replaced and they fixed it quick so we wouldnt go long without or garage door. This time it was a pretty minor issue. They fixed it up super quick and didnt even charge for it.

Da
Review №24

Called to repair issue with door not closing in bright sunlight. Tech moved sensors- did not fix issue. Set appt. for next day, but company canceled due to personal issues. Rescheduled for next day. Tech called home number (even though I asked them to use mobile since we were working outdoors) to confirm address- they were just there! Left message to call back and confirm address- called back and went to voice mail but couldnt leave message because mailbox was full. Tech never answered multiple calls. Called office, no one answered.

Kr
Review №25

When our garage door suddenly stopped opening, we called several places and Overhead Door was the only one that could get us in the next morning (which was crucial, since the cars were trapped in the garage!). The two servicemen who came to fix the door arrived about 10:20 (close to the beginning of our 10-12 window) and called prior to heading over to give me a heads up.They were both very friendly, professional, skilled, polite and most of all, seemed to know exactly what they were doing. Im sure weve all had home repair experiences where it seems like the tech is questioning what to do! Even though they needed to run out to get an additional part, they were back in a jiffy and had the whole job done by about 11:30.Since my Dad was out of town and wanted to be in the loop, the repairman talked to him on the phone about what repairs were done and even gave us $35 off the service. The repair comes with a one-year warranty as well.One of the things I really liked is that they didnt pressure us to do other, unnecessary work. We have two garage doors, and only the large one was broken - the springs failed. Some places might pressure you to replace the other (perfectly good) spring in the other garage door, but there was none of that with Overhead Door. I even asked if he thought we should go ahead and replace it, and he said that if it was working fine, there was no need to - some other place might look at that as an opportunity to make some additional money, so I appreciate the honesty.Overall, I was not only impressed with the quality of their work, but the timeliness, friendliness and professionalism with which they approached it. They are a family-run company and it shows. I highly recommend them.

Do
Review №26

On 12/4/2017 I contacted Academy Overhead Door and received SAME DAY service! Josh and Kendell were the service techs. They arrived on time, completed the work in a timely manner and within the quoted cost. Josh recommended some additional service options but was not pushy. Both were very polite and professional. I would definitely recommend this company and will use them again if I ever need additional work performed.

tn
Review №27

Weve used Academy Over Head Door and have always been pleased. Josh came out today and worked on three different doors. He was prompt, polite and very professional. He explained the issues and gave me some options. He completed the work in a very timely manner and again, was super polite and professional. We will definitely call him again.

Br
Review №28

Josh arrived right at the scheduled time which was very important to me. He easily diagnosed the problem with my malfunctioning garage door opener and was extremely helpful, friendly and knowledgeable. I will definitely plan on using Academy Overhead Door for all things related to my garage door. I’m also glad that they’re a locally owned business as well.

Sc
Review №29

Door opener stopped working Sunday night, called Academy Overhead Door Monday morning, everything fixed by EOD Monday. What a life saver. Had these guys service my door last year and sticker was still on the wall. Really thought last years maintenance was spot on and James quickly diagnosed and fixed the issue today when he arrived. These guys will ALWAYS get my business.

St
Review №30

Josh was great! He quickly diagnosed what needed to be done and gave me a fair price quote for getting the work done. He replaced both garage door springs, bearing, and rollers on our double car garage door in about an hour, which I thought was awesome. Very professional and courteous! Highly recommended!

An
Review №31

Great service. Cassia took my call and set up the appointment at the day and time I needed. Josh came out today and explained my options before starting work on the door. He serviced it and replaced the sensors and now my garage door works properly again! Thanks and I would recommend Academy Overhead Door to everyone I know.

Da
Review №32

Immediate service. Explained choices without pressure. Examined all doors not just immediate problem. Very personable and friendly. Helped me learn a few things in the process. Definitely a recommend to friend experience

Am
Review №33

I cant begin to explain how much I appreciate this company and the service I received from them. Amidst my basement flooding 3 times, receiving a $5,000 Loss Assessment notice from my HOA, and getting a screw in my tire...my garage door decides to stop working! What started as a feeling of complete stress and devastation, ended as the complete opposite! I am so incredibly thankful for the efficient, knowledgeable, caring, and expert service I received from Academy Overhead Door. My door issue was diagnosed immediately, explained to me in detail, fixed very quickly, and ended up being more affordable than I ever would have imagined! There are so many mediocre companies out there doing the minimum to address your issue and move on to their next customer, which is fine. But I feel when you receive service that far exceeds expectations, it really needs to be acknowledged and recognized. I highly recommend this company!!

So
Review №34

We have used Academy Overhead Door twice now and both times they have provided excellent service. Very knowledgeable and timely. We highly recommended them! Thank you Overhead for helping us out.

Be
Review №35

We were exceptionally pleased with service provided. They replaced several parts on our garage and it is like new again. Will use them every year for service.

Jo
Review №36

I contacted Academy Overhead Door as they are local and family-owned. I was a little disappointed that although the website states Same Day Service No Extra Charge!, when I called I was told that there was an after hours fee of $99.95 (I called around 7pm). Thankfully, Josh was able to come out the next afternoon at the regular service call fee of $29.95. Josh did an awesome job replacing the garage door springs and rollers. My garage door is now working properly and it is so quiet! I will definitely use this company again and recommend them to our neighbors.

Ca
Review №37

We were in a pinch on a Saturday afternoon, and Academy Overhead Door really saved the day. Josh arrived and did a quick analysis of the issue and fixed our garage door within 45 minutes WITHOUT waking up our one year old whose nursery is directly above the garage. As usual, great service and courteous folks working there! Thank you for fixing our garage!

Ro
Review №38

Had an incident with the garage door meeting the trunk on the van during the weekend. James was able to come out on Monday night and him and his son busted it out in 30 minutes. Incredible friendly, knowledgeable, efficient, and affordable service compared to any of the other places I spoke to. Would highly recommend!

Ri
Review №39

Josh evaluated my system (Broken Torsion Spring, worn rollers) and quickly installed the necessary parts on my overhead door. My doors are much quieter now and Josh was very efficient and professional. Josh did a great job in a timely manner. Highly recommend Academy Overhead Door and Josh. Great Company!!!

Ki
Review №40

Kendell and Ethan did an outstanding job fixing our garage door. They were fast, efficient, and courteous. I would highly recommend Academy Overhead Door to everyone for their garage door needs.

Da
Review №41

After being rescheduled, Academy Overhead Door was able to fix my garage door quickly. Josh was professional and courteous, explained the process and got the job done. Just wish they were able to come out on the original scheduled day.

J
Review №42

Jason K came out for a service call within 30-45 minutes of calling and speaking with Cassia. Cassia was very professional and helpful. Jason arrived and quickly fixed our keypad and performed service on both of our garage doors. He was very fluent in what he was doing and confidently explained what he was doing and why. I highly recommend this company, very prompt and affordable service was provided and Jason isnt out for the money he is out for what is right for the customer which is why Ill be repeat business for Academy Overhead from here on out.

Ro
Review №43

I had two garage door openers replaced and the service I received was more than I expected. Shawn replaced the openers quickly and made sure everything was properly working and I was completely satisfied with the installation before he left. I was really impressed with his attention to detail and professional manner in doing his job. My whole experience with Academy Over Head Door, from my first phone call to completion of the job, was top notch. Their pricing was the best I found. I was not disappointed with them in anyway. I highly recommend them.

a
Review №44

We have used Academy Overhead several times for our garage issues. They are always prompt and courteous. They are also very reasonably priced- they have never tried to upsell me or push to purchase anything that wax not needed. Great family ran business!

Th
Review №45

Quick work. Excellent service. Replaced the springs on my garage door. Josh and Kendall were all business. Like that. Took about 20 minutes. Fair price. I recommend this company and these service techs.

gt
Review №46

Discovered Academy Overhead Door with Google search. Read customer reviews, and ordered service. My garage torsion springs were broken as well as several other track related items. The dispatch was nice and courteous. Time was arranged. Received an immediate call for an earlier reschedule (which I was pleased to get the work completed sooner). Shaun arrived with assistant, Matt. Both were respectful and knowledgeable. Work completed in 90 minutes. Price was itemized and fair. Very satisfied with the work and professionalism. I would recommend them.

Da
Review №47

5* rating from the initial call for scheduling, to the service, to the payment at the end.Matthew was the tech sent out to do a basic tune up on our two garage doors. At first I was caught off guard because not only was he within the time frame, but was even a bit early to the appointment which is rare for most companies.He started with an inspection and noticed a few problems with our doors. He didnt try to sell me on anything, merely advised recommendations for fixing the issues and prolonging the life of our opener/doors. After agreeing to the work he performed all services in a quick fashion and then went over all services performed. He made sure all my questions were answered, and I was happy with service.5* star rating for Matthew. Looking over all these reviews I can tell others feel the same about his professionalism and quality of work. I hope Academy Overhead Door realizes, appreciates, and rewards such good employees. Pretty uncommon these days to receive such good customer service.

Th
Review №48

Our garage spring coil reached its lifespan and broke in half in a cold morning. We called Academy Over head Door and they were able to come within 2 hours, same day, replaced the coil, serviced the garage door. The appointment scheduling was quick. Technician Josh gave details estimate as well as recommendations and quickly fixed the issue. There was coupon from their website, and they applied the discount to the invoice with no problem. We are happy with the service and would recommend them for your garage service need.

Pa
Review №49

My garage door opener stopped working suddenly. Academy diagnosed over the phone and found that it could be repaired. Anthony called first and came in a very short time on the same day. He was very professional and courteous. He made the repair very quickly. He was very conscientious and kept the area clean. Garage door works great! Highly recommended.

D
Review №50

Needed a garage door spring replaced. Service was completed on time in a professional manner. Also replaced 10 roller bearings at the time of service based on Jamess recommendation. Happy with the results. Will use this company again.

El
Review №51

Academy overhead door got the job done the same day I called. They were fast courteous and respectful. Josh got here on time and replaced the spring in about a half hour. Great work!

Gr
Review №52

Anthony was able to do the repairs the next morning after I called. Door works much better, is so much quieter. He gave great advice on self-maintenance. Cant comment on price compared to what other companies might have charged, but price seemed reasonable for the work done.

Ke
Review №53

Shawn was excellent. He was even early to the appointment which worked out perfectly for me. He made a recommendation to replace the door rollers and I can barely hear my garage door go up and down now. Its awesome. I took a chance on a Groupon and Im happy I did. I would not hesitate to call them for any future needs.12/18/2019 Update: Called because of the great service that I have received before and because of the awesome sticker that they thankfully left for me. Diagnosed a very simple problem that caused a whole lot of issues on my end. Very fair in their pricing. Quick to respond. Took the time to explain the issue to me. I will call them whenever I need a repair and when Im ready to change out my opener.

TE
Review №54

We worked with over 10 different companies when we built our home here in Colorado Springs. Academy Overhead Door did not install our garage doors, but I wish they had! Both James and Shawn are true professionals at their craft. They conducted much needed garage door maintenance, we will definitely use their services again next year. Their technical expertise, customer service, promptness, and plain professionalism is unlike any of the companies used in building our home. They are hands down the best. I highly recommend them for any of your garage door needs.

Ma
Review №55

Academy overhead door is great! I highly recommend them. They have always been on time and even early most times. They are kind and very professional and knowledgeable. I would definitely use them again.

Da
Review №56

I called Academy to repair my garage door. They told me they were busy and couldnt get to me for a week. I agreed to wait and they came on a Monday morning about a week later. The technician was polite and professional. He took about 15 minutes to look at the door and informed me he couldnt fix it that day because he didnt have the needed parts with him. He said he would take some photos and get back to me quickly with an estimate for the repair and a time frame. Four days later I hadnt received a call or an email so I called their office. I explained the situation to the polite young lady on the phone and she apologized for me not having been contacted and said she would call me back with details. She did call me back within minutes to let me know that they could not service my garage door because they couldnt do a commercial garage door repair right now. I understand my garage door(which is on my home not a business) may not be a typical garage door but why not let me know that on Monday afternoon or even the next day? I tried to operate with integrity and waited to hear back from Academy since they gave their word they would. Instead I heard nothing and am now two weeks without an operating garage door. They apologized and gave me no referral to someone who could work on my door. This is simply really poor customer service.Busyness is not an excuse to treat your customers with disregard.Academys delays and lack of communication have now cost me two weeks. I am remarkably frustrated.

Do
Review №57

Shawn and Matt replaced broken spring on large garage door (they actually were able to arrive and do the work the same morning I called them) and serviced both doors. They were very friendly, professional and efficient and called ahead of arrival and then arrived on time. We have used them before and will use them again and highly recommend them to others.

St
Review №58

Anthony was very courteous and did a great job replacing the spring on our overhead garage door. He first provided a reasonable estimate and performed the job within that estimate. He worked efficiently and completed the job faster than I expected. I had heard that garage door spring replacement was expensive, but was happy that the cost through Academy Overhead Door was very reasonable.

La
Review №59

Josh and Kendall were fast, friendly and knowledgeable. They shared options with me, explained everything and completed the job in a very timely manner. In my case, I was able to get service the same day I made contact. Great experience!

St
Review №60

My experience with this company is not at all like the other reviews. I called and scheduled an appointment for the following week. No one showed so I called to see what was going on and was told somehow my appointment dodnt get put into their new scheduling system and that he would call me back at the end of the day to schedule a time for tomorrow, “any time tomorrow and we will make it happen”. Well not only did he not call me back at the end of the day but no call the following day. There are too many garage door companies in this area to deal with that. 👎🏻👎🏻👎🏻

RT
Review №61

The lady who took my initial call, Cassia, was very polite and real, she asked for just the basic questions to get me started on my appointment, after giving me an idea of charges, not knowing my issues. I called right after lunch, and though I expected a day delay, she said she could offer a 3-5 pm same day appointment. I almost fainted, and said, oh yes, thank you so much. (My experience with other companies was a day or so, one never even called back). She asked if it was ok to email the technicians bio, for security, with picture. Fantastic! Matt called me with 10 minutes eta, earlier than planned but totally acceptable. He was very polite, professional, and efficient. Matt immediately diagnosed the issue, and said it would be fast and no parts needed. He explained in words I could understand. He met 110% of my expectations, and would not hesitate to call him back, and even refer him to my neighbors if they had issues. Matt was the best! Thank you, Cassia, nice teamwork. Terry

Ca
Review №62

I would highly recommend this company. Josh came to my house and was right on time. He made me feel comfortable and was able to explain precisely what he was going to be doing and why. I was incredibly impressed with him and his level of professionalism.

Jo
Review №63

Academy Overhead Door and Shawn were absolutely wonderful and professional They called in advance to let me know they were on their way and fixed our garage door so we could get in and out of our house after we discovered it would no longer open or close. After repairing our garage door, Shawn showed me how to open the garage manually in case electricity goes out and even let me practice that in front of him. He also replaced worns parts and made sure we understood everything he did. I highly recommend Academy Overhead Door!

Ve
Review №64

Anthony was great!! He was polite and professional and patiently answering all my questions. Did not get irritated by my little one who were asking him so many crazy questions as well!I recommend Anthony to anyone :D

Ja
Review №65

I wish I could give this company a zero, since they literally destroyed my existing garage door opener - which only needed an adjustment. The service tech left our property with the chain hanging from the assembly, broken parts on the floor. Left no paperwork. Left no comments. Just left. I figured they needed to get parts and would be back that day. Never heard from them over the course of the next week. Called them and they indicated theyd get back to me. No response. Period. I called them again and after me pushing the issue, they indicated they didnt think they could get the part - this after DESTROYING my garage door opener. I indicated they had destroyed my opener, and all this lady in customer service could do was tell me she was sorry. So now I have to take these losers to small claims court for destroying my perfectly good opener which only needed adjustment. Stunningly awful service. And they never did give me the part number they couldnt find - only told me I had to call somebody else. I would RUN from this company. They are disorganized, unethical (they destroyed my opener and offered zero assistance in that regard) and frankly just a bumbling organization. Rating: ZERO MINUS FIVE.

Jo
Review №66

Great Service from Matt and Academy Over Head Door! Scheduling an appointment was simple, they were right on time and even called with the exact estimated arrival time within the two hour window. Friendly and expeditious service. Even cleaned up after the job. Definitely recommend!

Mi
Review №67

Excellent job replacing the perimeter seal around our garage doors after hail storm. They brought the right material, right color, and the right attitude to make us happy customers! Nice work, Academy!

Je
Review №68

Same day service and fair price quoted up front. Extremely polite, courteous and efficient workers. Would recommend them to anybody.

Mi
Review №69

Awesome work. One of our main springs broke. We called after hours, they were out first thing. I had friends who had just had this done so I knew the price range. They were very competitive on the price. The tech who show up was polite, knowledgeable and went right to work. The door is much quieter now and works great. I put their contact info on the wall of the garage for easy reference for next time.

Ba
Review №70

Josh was fantastic! He arrived promptly, explained the process and price. His work was very thorough but quick and effective. Highly recommend Academy Overhead Door for garage door service!

Ma
Review №71

Snapped the cable on my door just after noon, called Academy Overhead Door (we had used them before) and within the hour Shawn showed up. He checked out the door, wrote up the estimate and began working. He was finished in about an hour and a half, the price was very reasonable and I was pleased that it had all been taken care of on the same day. Weve had very good experiences with Academy Overhead Door and will no doubt continue to depend on them in the future.

Ma
Review №72

A torsion spring on our garage door broke late Saturday afternoon, and when my husband, Jim, called Academy Overhead Door, we immediately were set-up, at our convenience, for an appointment at 8:00 Monday morning. Shawn was right on time. He was very professional and explained the work required to fix our door and gave us a written estimate. Academy Overhead Door gives a military discount which is always wonderful. He did the work promptly and efficiently and everything is working spot-on. We appreciate Shawn and Academy Overhead Door and will definitely continue to use them when any future problems arise!

Ki
Review №73

Josh did an excellent job in taking care of the garage door sensors. Very professional and polite. He even handled my questioning of the final cost quite well. :-)

Ta
Review №74

Academy Overhead Door scheduled service for me next day and got my door fixed quickly. Price was reasonable & product has been GREAT so far. The tech was polite, professional and thorough! I would highly recommend them to anyone.

Ka
Review №75

Great service, fair pricing, very professional and got our door fixed quickly. What more could you ask for? We will absolutely call them the next time we need service to our garage door done.

cl
Review №76

Josh did a great job changing out my springs, bushings and rollers. The main rail also got bent and was making a lot of noise. Josh advised that the door would still be able to operate with the bend in the rail. I was able to straighten he rail with a moderate amount of pressure and return it pretty close to its original position and virtually eliminate the noise.

Ro
Review №77

Very prompt service (within 3 hours of calling) - Shawn came and assessed the broken spring, presented a written estimate, got my approval, and completed the job. The door works much more smoothly than before. Shawn knew what he was doing and was pleasant to work with. We will call them again for any future repair needs.

La
Review №78

Came within hours, which was great as my husband was away and I needed to pick my daughter up from school. The fix was expensive but understandable. The technicians were polite and efficient! I would call them again!

Fe
Review №79

The service man was very professional and polite. He gave me a business card immediately and introduced himself to me. He worked quickly and efficiently. He was knowledgeable and answered all of my questions. He went over everything he did for the service and my garage door works great!

Je
Review №80

Great job. Professional and fast. Josh assessed the issue, thoroughly walked through the options, and completed the work quickly. Will use them again.

Sc
Review №81

Of course, everything breaks after hours! James helped us out. He said he could have our garage door working within the hour and he did. This is the best our garage door has ever worked! Quick, efficient, and done right!

Ju
Review №82

Wonderful service! They were able to come out on the same day. Very polite and professional. I would and have recommended them to everyone.

Jo
Review №83

Anthony, the tech who installed my new door springs, was awesome. Very professional and polite. He arrive on time, too. The only minor issue was that when I originally scheduled my appointment, somehow the times got mixed up. I scheduled a 3 PM appointment, and the person I talked to on the phone confirmed that this was the latest time I could be served that day. I then gave her the best number to contact me at, and I also gave a secondary number. I spelled my name out for her, too. However, the day of my appointment, I got a call on my secondary number (no call on the number I asked them to call first, but luckily I just happened to be at my secondary number) at around 8 or 9 AM, saying that the tech was on his way and would be there shortly. Although I appreciate the heads up call, the time was way off. Also, they had my name misspelled. Yet, they corrected the time Anthony came out, and when he arrived at the originally scheduled time, things worked out really well.These three issues (time, phone number, misspelled name) are very minor, though, and overall, I still highly recommend Overhead Door. They did a fantastic job.

Ri
Review №84

I had not had my garage door serviced since Academy Overhead Door did it in 2013. It was not going up and down smoothly at all. Two of their employees (Ethan and Kendell) came over yesterday, took a look at it, gave me an reasonable estimate which I accepted, and fixed it. Now it opens and closes quietly and easily. I was joking with a Comcast guy who was here at the same time, that they (the two young men) were not even old enough to drive, much less fix a garage door! :) Both young men were very polite, friendly, funny, and did an excellent job. Give those boys a raise! lol

As
Review №85

The people Academy Overhead Door were awesome! They are willing to work with you and around your schedule which helped us a lot! We were planning on replacing our whole garage door set up (which would have been a huge hit to our bank account), instead, we were able to just repair what was broken which ended up saving us hundreds of dollars!Shawn was our service provider and was nothing short of amazing! He was super friendly and had a great attitude! He was also quick on the job and offered some sound advice when it came to our garage door! Clearly you could tell that he was an expert!We LOVED the genuine customer service and will definitely use them again for all of our garage door needs!!! Thank you Shawn and Academy Overhead Door!!!!

Ti
Review №86

Highly recommend. Great work. Reasonably priced. Locally owned.

UV
Review №87

I woke up to a garage door that wouldnt open and our cars were stuck inside. After trying to diagnose and solve the problem, I realized the spring was probably broken. I called Academy Overhead Door and got an appointment for the same day. I managed to get the cars out of single car door. Jame and Josh showed up on time; quickly diagnosed the issue; explained what theyd found and made some suggestions along with providing an itemized quote. They were able to make all the repairs right away. We now have a safer, more functional, quieter door. Id definitely use them again; although I hope we dont have to call them for at least a few years. Thank you for excellent service.

Bo
Review №88

Anthony and Shawn were punctual, polite and professional. They did a fantastic job overhauling my very old garage door opener. Thanks guys!

Br
Review №89

I called up because my garage door wasnt working after a snowstorm. Anthony arrived at my door in less than 90 minutes. He was very polite and professional. He set my expectations early and exceeded them by the end. I will use Academy Over Headhead Door again! Thank you

De
Review №90

Shawn was very professional. He gave me good advice and went over everything to help keep my garage door working in top shape. I appreciate his help.

Ri
Review №91

I called today to have the broken spring on our garage door replaced. Shawn was out just 2 hrs. later, and an hour after that, the spring was replaced, all my old worn out rollers replaced, and everything lubed and adjusted. The door works and sound better than new. Great job, fast service and good price. i appreciate the professionalism of Shawn. I highly recommend both Academy Overhead Door, and Shawn for the repairs. Thank you!

K
Review №92

Same day service, fast and very courteous repairs, even in nasty weather. Shawn fixed our problem (door wouldnt open more than a few inches due to loss of tension in the springs), inspected the entire system, and recommended, but in no way pushed, future replacement of 20 year old components. He provided a quote and told us what to look for when our old opener started to fail.Saved $35 with their mobile site coupon code. Will definitely use Academy and Shawn again.

Vi
Review №93

We are completely pleased with the new garage doors and opener. Jason was a great installer. They are all honest, hard working and fair. Would recommend Academy Overhead Door in Palmer Lake without any reservations at all!!!!!

R
Review №94

A very skilled and efficient Jason restored our ancient garage door and opener to great smooth and quiet operating condition. With exceptional skill and creativity he diagnosed several problems, fixing each one with careful adjustments or new replacement parts, which he had in his vehicle, when they were required He was both professional and pleasant to work with. The price was very reasonable, especially for such a near miracle repair. I highly recommend him.

Bo
Review №95

The spring coil on our garage door broke. I called Academy Overhead Door for repair. Matt M arrived at our home less than 30 minutes after making the call. Matt quickly prepared an estimate of repair cost and less than an hour later the repairs were completed and our door was back in service.Matt was prompt, professional, courteous and efficiently completed the repair work.

Ed
Review №96

Received a quick response on getting my garage door fixed. same day service. Anthony was very professional, did the work very quickly and explained everything he was doing or needed to do the fix the door. All in all very good experience (except having the door broke in the first place), I will continue to use this company in the future.

Da
Review №97

Josh was very efficient and finished the job quickly and at a very reasonable price. He was later then the predicted window but they called to let me know they were going to be late. I highly recommend their services.

Su
Review №98

Cassia was great to return my phone call in my emergency and told me their truck was on their way within my 10 minutes of calling her. Kendall, Josh, and James were here within 20 minutes and had my repairs done all within their 45 minute time frame which was quoted me. Thanks to them, I was able to leave on time for my appt. Fantastic!!

Br
Review №99

They had a very quick response to our initial call. They were out the next day to look my broken motor. They were able to replace the motor or the next day. The price was very fair, and the technician was very professional. I will definitely use them again!

Sa
Review №100

So I just had Academy Overhead Door out after having another company out three days previous (My garage door is a jerk). What struck me is that Academy noticed I had a broken spring, something that completely evaded the other vendor. I sincerely appreciate their thoroughness. They were out here same day and worked in an extremely efficient manner. Reasonable prices. Definitely would recommend!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:615 Pinon Ranch View Suite 3, Colorado Springs, CO 80907, United States
  • Site:http://academyoverheaddoor.com/
  • Phone:+1 719-481-2549
Categories
  • Garage door supplier
  • Door supplier
  • Garage builder
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:6AM–11:30PM
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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