Weve used Best Copy for years with all of our printer and fax needs. Whenever I need service, they are quick to respond. Im very happy with all the services they provide.
Steer clear! One hand does not know what the other is doing. They are great when calling to get meter readings to complete billing, but then when you actually need some help, repair, and assistance, its oh, that is not included or we cant fix it, buy a new machine, or your employee told us this, that or the other so pay me another $1140 and we will help you with repair needs. DO NOT be fooled - after 16 months of paying the monthly maintenance plan, you will get nothing in return.
Mike Dyer is THE Authority on xerographic equipment, printers, copiers and the integration of these for your office. I have bought copiers from Mike since 1982 and can tell you his service, is second to none. Best copy offers the latest technology, best products, supplies and service. Duane has experience with the latest in technology applications. If you need a small home office unit or a large scale unit which does everything (like we have) you need to call Mike and get educated on what is available.
Great company, I wouldnt use anyone else, been using these guysfor years. Always have the toners I need, everything is guaranteed.Im on my third Lanier printer, no problems and Mike handles all the financing and leasing.
Our small business recently purchased a printer/scanner/fax from Best Copy. The salesman there helped us make the proper choice for the type of machine that would best suit our needs. More importantly, I just had a tech question and the tech support person I spoke with on the phone very patiently, professionally and methodically helped me solve the problem. We highly recommend Best Copy, Inc. and will be purchasing our next several printers from them. Sincerely, Zircon Container Company
They provide excellent customer service and are always willing to help with any issues.
Horrible customer service. They promise free technical help with the service plan on their printer copiers but dont provide it and are incredibly rude when asked. Take weeks to come service items and bills are higher than promised. Very disappointed in the way they spoke to the staff as well. Rudely hanging up on your customer just because she mentions my frustration is just unacceptable. I dont let people treat my staff that way.