Great store, love the saltwater tank! Friendly and helpful staff as well. Decent selection of ELiquid(could do with a bit of expansion, but decent enough), and house juice is pretty good too.
Just an overall amazing experience. Allie was amazing. She reviewed the best vape option, helped me select the right juice, and then helped us put it all together. Definitely 5 Star Service.
Allie was the BEST! Ill never pass up a trip to this Cheif Vapor. The people are always so down to earth.
Im usually a loyal and frequent customer who enjoyed giving my business to Chief Vapor.Bought a Hyde rechargeable (as I always have) before my shopping trip to Target and had returned 20-30 minutes later because it was burnt. Never had a problem with a Hyde before so I took it back. They told me ‘oh well’ so I had to spend even more money to get one working vape out of this experience. Not happy about that.
Bought two disposable Hyde’s for $50. Both are burnt. I’m aware of the return policy, and after reading reviews it looks like other customers were told to try the device in store. I was not told this, striking 2/2 stinks.
Got a disposable. And it was faulty right off the back. Policy stated test before leaving the store. Tested waited ten minutes for the coil to work as well. Wouldnt honor the policy for the return. And the blonde guy wearing the tank top was rude and cut us off and said. Look dude I just work here. Thats why you should stay away from disposals. employee was extremely rude. Worst chief vapor experience Ive ever had.
Good service and good prices. Military discount here is awesome
Easy, simple, and quick. Definitely recommend! Helped me stop smoking cigarettes!!
Went in there to buy a disposable and payed $16 for it walked outside opened it and didn’t work went back in to see if I could get a different one or something and the girl said I had to have opened in the store to be able to exchange. Which I thought was stupid since I bought it from her literally walked outside and back inside. So basically $20 wasted. Thanks.
I had a fantastic experience. I needed a good vape quick. The sales rep was kind, professional, knowledgeable, and answered all of my questions. Im from out of state, but visit the state often. I will certainly be back to this vape shop on further visits!
Love love shopping at Chief Vapor friendly staff. There is staff member that stand out the most and that is Patrice she is very friendly always eager to help customers and she is always smiling. She is very nice young lady. I will definitely continue to come back to Chief Vapor
Quick and professional, well ran establishment.👌🏻👍🏻
Sold me one with a burnt coil open and tried it in the store before I left and wouldnt exchange it. Ended up throwing the one I just bought and hadnt even left the store with right in the trash the employee handed me only asking for it to be exchanged not even a refund. Could of did it just to be good business.Wasted 20 dollars. Would of kept going back but now I will take my money elsewhere.
Great customer service!!! Really informative and helpful! Definitely gonna keep coming back! They also offer military discount! Thank you guys!
Staff is always super helpful and friendly. Lots of options...I always find what I’m looking for or something I didn’t know I was looking for! Chief vapor even delivered during quarantine. I’ve never been disappointed here!
Helpful staff! Decent prices. Would recommend!
This use to be my go to shop. Flavors like Jupiter and Ghost town are my favorite, but the customer service has just been bad lately. The employees always seem like they are in a bad mood and are super rude the last few times I have gone. Employees at Vapor Source are always more friendly but I like Chiefs house juices a lot. Hopefully it will change. I don’t think I will be returning for sometime.
Was my first time in a vape shop. Patrice was very helpful and knowledgeable. 100/10 would come back. Hannah was nice too.
Love this store! Everyone is very knowledgeable about their products. I’ve never had an issue and the quality of the product is always great! Defo recommend!
Really great info, had answers to all of my questions. Really good store too. Great selection. All the goods.
Patric is absolutely amazing! Shes so knowledgeable and helpful. She offered so many options. Ill be coming back.
Chief vapor has always had our favorite tastes and flavors! Would definitely recommend to others!
Love a good small business that awards you for visiting a small business shop local everyone
I came into your store not knowing a lot about vaping or the different juices. I just knew I needed something to help ween me off cigarettes. Your manager Allie was so nice and patient with me. Answered all my questions (there was a lot) and got me into the perfect kit. I’ll be back for sure!
The team at this location is always a pleasure to deal with. It’s nice to feel valued as a long term customer.
Walked in and was immediately helped by a clerk. She was helpful, informative and gave me several suggestions on options on what I was looking for.
Employees are always amazing. Extremely knowledgeable and not pushy, which as a customer I think is wonderful.
Every time i go into any Chief Vapor the staff is always phenomenal! A special shout out to Allie, Diamond, and Drake who go above and beyond for their customers anytime they go in. You can always expect exceptional customer service complimented by some of the best prices around. Thank you guys for all you do!
Always have friendly and great service. I never feel pressured to buy anything! This store rocks!
Been my go-to shop for a couple years now. Employees are genuinely pleasant and helpful. However, recent changes look like they will finally push me to online ordering. Constantly out of popular coils or juice. So frustrating to wait to buy local, make the trip, and then have the shop be out of stock. Additionally, the switch to pre-bottled juice due to FDA regulation changes has ended most of their discount and reward programs. Would prefer to stay local, but just cant keep making trips for no reason and ending up stuck.
This place has very friendly workers, great place to come in and get great juices good varieties!! Will be back to purchase more..
Allie was SO helpful for my first time at this shop. Noah was also very knowledgeable and kind! I will definitely be back since this shop is super close to work and my first experience was awesome!
My first time in Chief Vapor was great. Allie helped me decide on a new device. She is a wonderful person to chat with and she helped set up my new device before I left. I will be returning!
Huge selection of juice very friendly crew and great prices. Best house juice in the area.Lindsey and Taylor were absolutely amazing!
Super friendly and helpful staff! Anytime im stuck on what to get they do an amazing job at recommending!
Great staff, pretty easy and nice cheackout employees have nice customer service.
Earlier today the manager Allie was very helpful and knowledgeable about all juices and vape devices. I’ve been a long time smoker and wanted to switch over to a vape. She helped me pick out the perfect mod to help me cut back on smoking. Will highly recommend her to all my buddies looking to quit smoking!
New to the vape world. Spoke to a guy named drake on the phone he pointed me in the right direction for a good starter kit. Highly recommended speaking or asking for drake when you’re at the store!
Went in to the one off of powers and the guy, Allen, hooked me up with some bomb juice. Real friendly guy helped me out with his honest opinions of the products. He help me choose a smooth and long lasting coil for my vape and some great flavors of juice to go with it. Overall, its a great place to get whatever you might need for your vape and a place I highly recommend checking out.
Chief vapor has always had great customer service I have never been disappointed, Allen is very knowledgeable and has always helped me out with all of my questions. Very professional. I have never had a bad experience.
Great store! Every time I’ve come in Allie has a great juice recommendation when I’m looking for something new and is very knowledgeable and so sweet!
Came in early today to browse some of the selection, great products, great prices and knowledgeable staff. Was helped by Allie, definitely coming back again.
I know very little about vaping and had a lot of questions. I walked out with a new vape to help me quit smoking cigarettes and a lot of knowledge. The staff was great and helpful and there are a lot of juices to choose from.
Reliable, reasonably priced, great house eliquid. When one location was out of my coils, they found some at another location for me.
Store is great Tatty is very nice and helpful
Great selection of juices and friendly and helpful staff.
Great prices and deals. Allie and Taryn helped me figure out great flavor combinations and were sweet and friendly!
I LOVE LEXI. WOULD ABSOLUTELY GIVE MY LIFE FOR LEXI. THANK YOU GIRL! She is literally the nicest person ever and very fast and efficient.
I went into chiefs looking for a new vape system and the Lexi and Drake were so helpful. They answered my questions and helped me find a new system for what I was looking for.
I love this place. One thing though it says yall are open today (Thanksgiving) but yall arent.
Lexi was incredibly helpful and knowledgeable. Good products and perfect staff
Since I started going to this store I like the very friendly staff. I appreciate the way they mix the juice with how much or how little nicotine and juice you want
I came into ChiefVapor to get coils for my old vape, undecided on buying a new one! Allie helped me make my mind up she was very nice and gave me Vape 101 on which Vape was best to get! I feel more knowledged on making sure my coils don’t burn out so fast and using the vape she helped me pick all in one! Thanks for making me feel like I was welcome and for reconfirming that chief vapor is the vape shop to go to!! Thanks Allie you are phenomenal!!!
Cool place to shop
Great people, and great house juice!
This shop is absolutely outstanding. I live in Aurora but am down in the Springs with my partner almost every week. I always hold out to buy my juice and coils from this shop. Juice is amazing, staff is so friendly and helpful, and the selection of Mods is second to non. Definitely come here for everything you need!
This is not the first time I’ve gone to chief vapor and spent over $100 dollars on products that they claim are the best and not even a month later they break. I go in to see if they’ll either exchange or give me my money back and they tell me there’s nothing that they can do and we have to reach out to the manufacturer. This place is an absolute joke and I will never recommend or return. I work hard for my money and when I purchase things I expect them to work fully and if not then the place should be held responsible. DO NOT GO HERE!
Dani and Tatty were great always!
Chief vapor is great staff very helpful
Tate down her is legitimately the Chief of all Vapor Chiefs. This little wizard is so knowledgeable about all things vape related. He suggested I try a new flavor of juice called Pancho Vanilla. This magic juice is straight from the Gods. Good job Tate. Keep it up man.
Not a good experience today, have spent hundred of $ her the last few weeks, a week and a half almost 2 weeks, vape stopped working (wasn’t charging) had to buy a new one and they were so unhelpful of how to go about returning the broken one for a refund. Only giving a 3 because during said time of 100’s of dollars the ladies were cool.
Great place with awesome discounts.
Great place to shop, amazing prices and variety of vape supplies. Parking can be a little rough at peak hours. Staff is very friendly and knowledgeable and really puts other places to shame. One of their best features is a flavor menu. I frequent this business and will continue to do so.
Great choice of products & very friendly people!
I had never been in this shop before. I didnt even know they were there, despite being very close to my house. The clerk was super helpful and patient. She did an excellent job of explaining products and helping me choose what I wanted. I will absolutely be shopping here in the future.
They send me a text offering same day delivery. I go on with this far fetched false advertisement and buy about $50.00 worth of juice. Because I’m a couple miles outside of Colorado Springs they ship it USPS. So instead of “same day delivery”. I’m day 3 of just waiting to see if USPS has updated any part of tracking it. Still nothing. Coulda been delivered to me in 10 minutes same day. But no. Instead I’ll get my juice after the apocalypse.
Great and friendly staff..
Bought 2 brand new SMOK RPM 80 pros on Valentines weekend....one of the mods both coils were bad and it wasnt firing the first night we used it. Went back 2 days later and they did not have coils for sale to replace them, but told us to buy new coils. Ended up having to take a coil out of a mod for sale out of the sale counter...? Went back 3 days later to buy them because they were in stock. So the new coil fixed the problem. Today, I dropped my mod and bent the drip tip. Called them BEFORE I drove 8 miles to see if they had replacement pods, they said yes they did, 2 for $12. Drove there. The sales guys heard us wrong when we called and they dont have them, and wont have them for a month or so. So, the problem I have is WHY sell mods that you dont fully have parts for. Went online to write an email, but theres no email provided for contact.Very disappointed, very upset that I dont have a pod, very upset I drove all that way for no reason. Twice.
I have been coming here a while, getting a medical discount, but didnt get it today because ???? If I got it before why not now? Okay, I’ll go elsewhere that will stay loyal and give medical discount.
You guys decided youre delivering same day. I put in my order this morning and no one has delivered or called or emailed me or anything. Its now 7:42PM... im out $40 and vape juice. No one has answered the phones all day... can I get my juice, or a courtesy call or my money back, plz?
Helpful staff. Spacious store. Large selection. Juices smelled great. Cant wait to try the ones I bought. Took me a bit to find it cus my gps decided to not work so I recommend using whatever maps app you have to get there if youve never been there before. Other than that, great experience!!!
Great service
Accidentally got sold the wrong product by an employee. Went back a week later to exchange it and was that I had to pay for their mistake
Stopped here because I knew the one by my house would be closed and needed a new coil plus some juice. I purchased a 3 pack of coils and the juice and left. In my car I changed my coil and to my surprise one of the coils was defective. (Literally wouldn’t fit my vape) but the other two would. I immediately went back in and the guy had to call his boss to ask what to do. The “boss” said you can sell her another coil for a discount. Really? So I’m suppose to spend more money? Poor customer service. Ended up not being able to use 2 of the 3 coils because they were “cut” wrong. Will never come here again. You shouldn’t either. (Considering the risk).
Best vape shop in the Springs! Tons of different juices and plenty of mods. The staff is very friendly! Ive seen a lot of different staff working there so sometimes the staff isnt as knowledgeable as they should be, but overall its always been a good experience for me.
Every time I go in they sell me the wrong coils, or the wrong bubbles. Ill buy a mod and a few months later they stop caring it, so I have to get everything new. I have tons of different parts that will not work on anything.
The people that work here are incredible! Great customer service! They went over and above of what should be expected. I would recommend this place to anyone.
Well, hell of a place trying to find it. But they have a great supply of all your vap needs. I needed just one battery it was a little bit pricey than expected, but they had it. From $20- $165, if you vap Check it out.
This place was recommended to me by a friend and I cant wait to tell her how wrong she was. I was in a few days ago and let me just say... The employees are rude and have ZERO product knowledge. To walk in with no one up front and to hear them bashing another shop? Really??? This is not a place I want to do business with... Looking for ANY info on CBD or vape and are new to it like me? Go somewhere else, anywhere but here. Is it that hard to find good employees and price things at a fair price? I will never be back. Extremely disappointed. Wish I could give zero stars...
Descent vape shop. Great prices.
This is my go to vape shop. Everyone there is so helpful when I need to get a new mod. The overall atmosphere of the shop is very welcoming.
Nice vape shop with a wide selection of mods and juices. Only thing I wish is that I could sample flavors before I buy, 5 stars anyway because the employees always seem to recommend flavors I end up liking.
Put in an order online, they called to tell me its ready, I went in and stood there for 10 minutes without one of the crew speaking to me and had to leave because I ran out of time on my break. Absolutely ridiculous
Friendly staff. Nice atmosphere. Staff very knowledgeable about each product they sell. Enjoyed visiting store, and I bought me a new toy 😉.
The shop was nice and clean and well stocked. Sydney was Awesome... She was great helping a novice out.Thanks again :)
One of the closest vape shops to my house that carries some of the odd coils I need. They also have a great selection of juices, and the rewards program is nice too. Everyone has always been friendly and helpful whenever I was there.
Lots of unique house flavors. Knowledgable staff and clean environment. Come here each and every time for my premium and house juices. 5 stars.
I’ve been a couple of times and everyone has been very helpful, pricing is ok if you’re in a pinch and not buying on line. Very knowledgeable about mods. BUT I’ve bought their organic juice twice and it’s bad. Today I tried the second one and it tasted like straight plastic! Threw eleven bucks in the trash. No juice there.
Got my order to be brought to my house. Just bugs me that my mom ordered today and got hers same day and I order yesterday at 1 PM and am only just now getting my order. Guess its better than nothing since they are new to this
They dont keep track of purchases through rewards. I was never emailed a receipt which is their only option. I just wanted to know when I purchased a pen so I can get with mfg about their warranty. Staff doesnt seem to be very helpful with me when I call(at one location) or in person at another location with nooverhead lighting and very little selection. So I just bit the bullet and went to a different vape shop and purchased the same product at a cheaper price. I made sure they give paper receipts which I prefer. I just gave 2 stars because the staff was friendly and nice at the time of purchase.
Good advice, see if the products last. Only gripe is they have no data breach security at their location(s). Todays times calls for such and whomever reads this from CV, I offer data breach security to my clients, free of charge. Ill be stopping by again soon. Thanks Cheif Vape!1-10-2020, I EMAILED INFORMATION AS REQUESTED.
Knowledgeable staff, decent prices. They have a big selection of house juice but not much from third party companies.
They have tons of house and premium juices for your vaping needs. They also have great prices! All the workers are very nice and helpful.
Super friendly staff! Always got what I need! HUGE selection of juice and products! If youre ever in the area you got to stop in and check it out!
They were knowledgeable and friendly!! Good customer service as well!! Great job!
Update: This is becoming one of those places where people hang out, and people who dont even work there give you dirty looks when you walk in, like you crashed the sorry party they cant throw at their parents house, so theyre doing it where their friends work instead. Trust me, I want nothing to do with anything basic, Ill pass.This is a really great location, very convenient, well stocked. Not as cloud filled as other stores which is a nice change of pace.
I wish I could remember her name, however the young lady who usually works here is AMAZING!!!I am super happy every time I go in here, never feel pressured, never feel like I am bothering them. Just awesome staff!!So far the best e-juice in town!!!!
Great juice, price is a little high compared to other companies. The people used to be nice but the newer people are rude and don’t know anything about mods I had one of the new girls argue with me about what tank I have on my mod and told me I was wrong several times just to find out that I was right and she was grabbing the wrong coils. I am 18 and my girlfriend is 17(will be 18 very soon) in the same visit she also told he she had to leave even though she wasn’t buying anything she doesn’t even smoke. I explained to the girl that I was buying for me and she still told her to leave so if she isn’t welcome then I will be taking my business elsewhere. I used to come here for all my juice, coils and mods I am a regular customer spent about 100$ every month but I don’t feel welcome anymore.
Tried 4 flavors from here, they are all terrible. Awesome, tobacco, Shirley Temple, and some orange top flavor. I had to go back after buying the awesome and tobacco flavors because they tasted so bad, I exchanged them for Shirley Temple and an orange top or something like that. All 4 flavors were recommended by the people there. Awesome tasted like rancid food. Shirley Temple tastes like some sort of cough syrup soap. All four flavors were bad. Wont be going back here.