I appreciate the fact that I was listened to and my wishes were met. I was able to talk directly to the manager about what I was looking for to match my needs. After one month I needed some warranty work done. They were able to accommodate me in less than one day after receiving my vehicle. The staff was polite, kind and provided excellent customer service before during and after the repair. I talk to the manager at 7:30 in the morning and the work was explained to me that was on the phone and when I picked up my car.

Good salesman and the dealership did honor the commitments we agreed to, somewhat. However the dealerships good intentions, the execution was horrible. The Suburban had excess rust on the frame and the dealer agreed to have the undercoating done. Long story short it took almost two weeks and looks like a 4 year old took a spray can to it at daycare. They miss diagnosed the blind side detection and still haven’t gotten it right. The service department need to be serviced. They should start with their quality control. I’m sure not one person looked at this hack job. The technicians left greasy foot prints on my floor mat. I would definitely avoid this place in the future.

Doug O. is always so helpful and informative. This is my second time working with him and he always goes above and beyond! He takes the time to explain the bells and whistles of the car. He genuinely wants to help put you in a great car with everything you’re looking for. I appreciate him for always making the car buying process a breeze. Steve E. was also wonderful. He showed me my options and didn’t push me into buying anything I wasn’t interested in. I highly recommend this dealership specifically because of these two! Thank you both!

To Whom It May Concern:I have to say that I was not happy with the outcome of my visit there. The truck purchased had issues when bought. It needed an alignment and I finally decided to talk with my salesman(Mark O.) about it and was told to take it in. I took it in and was told 2 days later that the dealership was not going to cover the repair because they said that I must have been 4-wheeling. I have never been 4-wheeling in my life and was told that with no investigation.  Long story short, I had to pay $800 for a repair that should have been covered by the dealership.  Although I  purchased my vehicle there, I will not take it there for repairs again nor buy or recommend this dealership to anyone.James

Sonia was very nice and understanding /helpful as I was making my decision over several days. She spent time researching things for me

We had a really great experience. Terry Mitchell was wonderful and extremely knowledgeable! We let him know what we were looking for and what price range and payment. He steered us in the right direction and explained how certain cars would effect the payment. Kevin was really great working out the financial end of our deal. All in all I would highly recommend Alpine Buick GMC to anyone and when we go to get another car we will definitely go there!!

I’ve been dealing with this service department for over a year now. I can’t think of one time there that was pleasant. Thinking of taking my vehicle there now gives me an uneasy feeling. Specifically, they are rude. They make you think the problems are yours and not covered under the GM warranty. Example: The right side folding mirror wouldn’t fold in during cold temperatures. It only seemed to work when truck was running. As the day warms up it works. Even then, it was slower than the left mirror. They said it works as it should. About 3,000 miles after owning the truck, I blew a tire. I took it to Goodyear for a replacement tire and they told me my tires had less than half their life left, that they couldn’t replace just one, and that it looks like the dealership sold me a truck with used tires. I took it to the service department and was argued with and told no way that they were used and it was due to my driving… 3,000 miles? No way. Another time I called for an issue and was told I would be called back. Almost 2 hours later, no call. I called again and was told I would be called back shortly. No call. For the rest of the day, no call back. No worries, my truck is in good hands at Ferguson now. It was shocking how much better the atmosphere over there was and how polite the service representative was. I’m sorry, but I don’t think I could ever go back there for anything the dealership has to offer. I’ll buy and have my vehicles serviced elsewhere.

My wait was pretty long, but my service writer kept me informed and checked on me several times. Apparently there was an issue with my drain plug that was also corrected. The service was great and I would recommend Alpine for your GMC needs. Anthony Benson was fantastic and is an asset to the Dealership.

Jeff was great, got me in and out in record time so I could be at my appointments on time. Very professional and friendly. Took all the worry out of getting my truck serviced.

I couldnt leave work so my husband took the hour drive up to the dealership to have my car serviced. He dropped off the keys and the made it a point to tell him the appointment wasnt until 9:30 (he got there at 8:45 cause traffic happened to be decent). He said ok and they told him he could hang out in the waiting room. Instead of coming to get him from their waiting room when the oil change/tire rotation was done, they tried calling my cellphone (which is useless when I cant take it into work with me). At 9:45 he saw the car waiting out in the parking lot and had to go to the desk and see if they were done, and they said yeah, we called 15 minutes ago. Not impressed with the customer service.

I brought my Silverado 3500 in for an oil change and transmission service. They got me in and out and back on the road. Thanks guys!

Today’s service was a pleasant experience compared to the anxiety produced at another national dealership. The staff was excellent and welcoming, they were quick and efficient and I’m not complaining about the service charge. No matter the make or model, please allow Alpine to service your vehicle for a trauma-free, repair experience!

This is a wonderful dealership, they worked very hard to get a great deal. Great customer service

This waas my 2nd service with Alpine Buick South and the service was fine, the attention to detail was not. I had a transmission flush and tire rotation comp[leted. Upon getting my truck returned, I noticed the oil change counter had been reset to 100%. I did not have an oil change done and now my oil change monitor is inaccurate based on the miles I have driven since the last change. I was told that this was a force of habit from the folks that rotated the tires when an oil change is usually done. It is a small issue, but it is annoying.

Greeted promptly and professionally … wait time 45 minutes for first time service for 2021 Encore GX … checked out promptly

Ive had not so good and also good experiences at this service department. My recent one made me feel better for sure. I spoke with the new Service Manager Brandon who had Eric take on my service issue. Eric has been consistently responsive, communicative and helpful during my visits here. In this instance they fixed my truck by the next day where I was told by other dealerships and shops it would be a week before they could look at it. Each customers circumstances differ and Im sure the turnaround time wont always be so expeditious but I was impressed with their response to this issue.

I want to thank Lisa and from appointment setting, to Eric at the service desk and Anthony for shuttleing me home and back. You are all verry polite and an awesome team. Made my day so easy!! Thank you all!JacqelineLatrell

Waited...for nothing. Maybe better next time? No test drive etc...

Amazing Team here at Alpine Buick GMC South, I came in for information about deals. I took a walk around the lot with Terry Mitchell, we set down and within a hour I was leaving in a acceptionally well maintained, used vehicle. I could go on and on about how much I am impressed but you go see for yourself.

Terry asked us what we needed, what we wanted. we told him exactly what we were looking for and he put us in the vehicle we wanted and needed. Alpine and Terry made this an easy and pain free experience. This has been the BEST experience of buying a car EVER. We HIGHLY RECOMMEND Terry and Alpine South when buying a vehicle. They also have a great selection to choose from. Ask for TERRY MITCHELL at Alpine South and PLEASE REMEMBER TO TELL TERRY THAT PAMELA &VIC SENT YOU. Terry even filed the gas tank for us.😊

I love my Buick. Everyone at Alpine motors was very helpful and knowledgeable regarding the product. I have received Followup calls asking if everything was going well. Sonia took me around and introduced me to the service staff and the parts staff.

Rebecca Straube was amazing! Couldn’t have asked for a better experience!

You guys are the best. In and out quickly. Also able to order accessories from parts quickly while waiting.

So far so good, looking to close the deal on a vehicle that my husband and I both like. We shall see how DJ pulls thru for me tonight. 😉

Anthony like always does an amazing job getting my Yukon in for an oil change and making sure everything was great from my tires to oil. It’s always an amazing service and with Anthony always making sure everything is perfect even better.

I have never worked in a better place.we have the best team in Colorado. We have the best people.i would never take my truck any place else.these guys truly care about their business. And our customers.

The buying experience was great. My sales rep, DJ, greeted me as we arrived on the lot. We walked the lot and found a truck I was interested in. DJ got my trade-in appraised while we went on a test drive. After deciding we were interested, the process was incredibly smooth. DJ and the sales manager provided a great price for the new truck and a quality trade value.The process with Ed, the Finance Director, was equally smooth. Ed was professional and provided the various options to us with no-pressure.Overall, this was the easiest car buying process I have ever had.

I was shopping on Marketplace and there was so many options available at a range of prices. I had to go checkout them out. They were fast and very friendly. Terry was able to get me all set up and did all he could to accommodate my budget. If your looking for a easy and in and out car buying experience I highly suggest Alpine ask for Terry he’s great! The best part is there was no pressure.

Terri is very accommodating and has provided us an excellent or exceptional service. Alpine staffs are very helpful and professional. I am highly recommending Alpine Dealership.

Juanita,Was very professional,and knowledgeable .She was great to work with.

Feels like you are family. No pressure and a smooth delivery. I will be back for much more.

Very casual experience. They work as a team and make sure your experience is a pleasant one. No one wants to spend all day buying a vehicle and they get the job done and get you back on the road quickly. Thank you all!👍

The people were very nice and communicative. Thework was done very promptly and the wait time was a lot less than I expected. I highly recommend Alpine.

Brought in GMC Yukon Denali XL first thing in morning for scheduled Lube Oil Filter service and to have a bumper sensor replaced. Work was completed promptly including complimentary tire rotation. Service team also found a GMC bulletin about auto door & remote door sensor issues and they replaced a remote antenna on warranty. Had car back by noon. Excellent service. Thank you

We Love our Alpine Customers! Thank you for all of the great 5 Star reviews and Feedback! We are Here to Help during these uncertain times! Open Safe and Sanitized! Not ready to come to the dealership no worries we will come to you...we offer Service pick-up/ drop-off VIP Valet service. Shop-click and Drive... shop 24/7 on-line and we will deliver your car.

Mt boyfriend and I went in for the $ 49.00 down n pay the price on the window, there were 2 to pick from one had obvious electrical problems the other wasnt at all what we were after, ended up getting a jeep a week later told the same deal ( that deal doesnt exist ) so after all the extra warranty n all it had brake issues, squealing really bad they said that would be fixed also a broken tail light lens, they would detail the car that had never even been vacuumed out, so a week or so later we get the car, brakes squealing light still broke and still dirty, were told brakes were fine, that it was just brake dust ?? ( dusty brakes huh ) asked about the light if they got the part I could change it myself, was getting really disgusted by then and wanted to just give the car back, the GM said he would make the 1st pmt. if we just kept the car, well I dont even have plates on it yet, they forgot some important paperwork to do that with and the car is back there with check engine lights on and dying when you turn into traffic. Cant seem to get a loaner, so test drove another today that had sat for so long battery was dead but I couldnt have that as loaner while that building they call service sits around doing WHAT ????? 😕 Would not recommend this dealership to anyone !!! Cant wait to see whats next LOLOLOL

The gentleman helping us was amazing however we did not like the way the finance manager kept giving us the run around. While we understand this is a business you will get more people to buy from you if you are straight forward and not trying to get as much as you can over it.

Had a great experience with Yuriam, he knew what I was looking for an went out of his way to make the sales process a great experience! Would definitely recommend this dealership

I got a new car that I love and the team was very helpful. Doug helped me get a deal I was excited about.

This place is awesome to buy a car .....suv....truck.....Hayden was awesome put me in an suv I love driving and made sure I made the right choice for me.....I highly recommend Alpine Buick gmc

Alpine Buick treated us with respect. They were professional throughout our transactions. Our salesman, James, was a delight to work with. There were no high pressure sales tactics used. Trade in value was beyond my expectations! Would definitely do business there again.

I was not prepared beforehand the process that was involved with the recall performed on my vehicles dashboard. It looked like it was done as quickly and cheaply as possible. If Id been warned beforehand that there would be a hole cut quickly and roughly into the dashboard I wouldnt have been so shocked at what I discovered upon receivership of my vehicle. It was obvious that quick and rough was used due to the broken out corners of the cut.I was expecting that the process included removal of the dashboard covering from the vehicle to access the airbag, not to just ramshackle a huge hole through the dash complete with cracks radiating from corners.

A tremendous experience working with Alpine GMC South. Rogelio was very helpful and kind. A straight up professional. I expect nothing less from a retired 1SG. Hit him up if youre ever in the market for a new vehicle.

The service team here was great. I went in for an oil change and when I arrived I asked the service advisor, Eric, how long it would take. He told me it would be about an hour to do the service. After a little while he came in and said there was an additional item that needed to be done due to a recall and that it would take about 30 minutes. He was right on the nose for both times and I was out of there on time with no issues. I really appreciated that.

Sales person was very knowledgeable and explained the options on the vehicle. Establishing a final sale price went smoothly. Did not feel pressured to purchase. Vehicle was not on the lot. The sales person went out of his way to have it available later that day. Overall pleasant experience, pleasant and knowledgeable employees

Good service, average wait time. Mostly good customer service. Went it did a routine service and had them patch a tire that had a nail. Went to look in the bed of my truck abs saw my spare. First place that I have been that hasn’t put the spare back where it belongs. Would of been 4 or 5 stars if it wasn’t did that

The best vehicle service in the city always professional and helpful for the best car care needs. The people are always friendly and respectful

Anthony Benson was extremely helpful. He helped me even though I didnt make an appointment. He called his service man to grease the arm on the back of my Hummer H2, and when I inquired about an oil change, he made me a same day appointment. I have never been to Alpine, but I will definitely be back. Thank you for all your help!

Anthony was very nice and professional. The car repairs were done promptly. Anthony then had my car transferred to Color Zone for body repair.

They did amazing at getting me a super low interest rate. They delivered my vehicle to me because I lived up north and my times were not working with their hours and they also brought the palates to me to sign. Great people. We will be buying another vehicle soon for my hubby!

Douglas was a great help showing me everything I needed with the vehicle I purchased. I will recommend my friends and family.

I wouldnt recommend using alpine for vehicle service. My wife went there for a oil change and full inspection on 6/30/2021. They didnt check the air filter and said it was good when I was not

The service director was very nice but the assistant manager, Anthony, was very disrespectful. I had stated to the representative over the phone that my vehicle died and wasnt sure what was going on with it and wanted a full inspection after I had to get the car battery jumped. Had scheduled the appointment and had my husband drop off the vehicle along with receipts from Goodyear about what they checked. No clue why Anthony asked my Black husband if he had stolen the vehicle, yet my husbands name is attached to the registration, car insurance, and the invoices from Goodyear that were in his hand. He also asked my husband if he could even pay for the services that theyll provide. I wonder what could have prompted a manager to state that to someone, and if he asks every customer that same question.When we came to pick up the vehicle, after I recorded my conversations with Anthony over the phone, I also recorded how he treated my husband and I at the time. He thought it was OK to play childish games as if we were on a friendly basis with him but trying to get my husband to grab the keys from him. Then he tried to ask us why we were still standing there when a service member was pulling up in our vehicle. I had asked him if they would send a survey. Anthonys face dropped when I asked the question, and he stated in an unleveled voice to write a review. Our vehicle ended up with the same problem as Anthony stated it had been fixed. Ended up selling the vehicle so we wouldnt have to deal with this service department again.I will keep the recordings in case I decide to contact a certain type of agency as proof.

I received great service from Jose Cruz and will recommend his team to anyone who asks.

Jose was a great person and salesman. He was very attentive and eager to assist. I felt as if we received a fair deal on our new Buick Encore. Would return if we are ever in Colorado again!

Had a really great experience with the service department. Brought in a used car to have it checked out before I bought it. Everything went smoothly and on time, communication was great. Really appreciate the peace of mind it gave me. Anthony was very helpful and answered all my questions. Would definitely recommend this location for service!

Rogelio was great, as well as everyone else at Alpine. The team definitely goes above and beyond and made my experience exceptional. I will recommend this crew to anyone looking to purchase a new or used vehicle.

I really liked that the sales people were not pushy are was extremely pleasant and helpful. I have already recommended Alpine to family who is looking for a new vehicle.

I didnt get my truck serviced yesterday. Im pretty sure they still owe me one, but it hasnt happened yet. Hopefully this notification that I just received isnt a way for them to get out of giving it to me. I do have to say that when I purchased my $90K truck that they couldnt even fill it full of gas, it had been months since it was serviced, and wasnt even half full of DEF fluid. I was told that it would be full of gas, it had just been serviced, and that it was full of DEF.

Mark O was so helpful and friendly! My experience at Alpine Buick GMC South was by far the best car buying experience that I’ve ever had. The process was very smooth and quick. Thank you!

Drove to Colorado springs Alpine from Grand Junction to purchase a new truck. The sales rep that we dealt with (Rogelio) did a outstanding job. He was professional, respectful and polite. I drove several trucks and he remain patient the entire time. Because of Rogelio I would definitely recommend Alpine view of GMC South.

Went in with a 2004 Durango wanted a newer more reliable vehicle an I wanted out with 2010 pickup, great people that are willing to work with you

Ive been going to this shop for over a decade now. I bought my truck from them and the truck before that. The service department has steadily gone down hill. It is sad to see a business deteriorate. Towards the end of any business, poor service becomes the acceptable norm.

We recently bought a used car from the dealership. Within 2 weeks we were having major issues. It needed to be towed and fixed. They arranged the tow and fixed it with out charging us. We did not have a warranty. We were grateful for their service and haste to fix it.

It was wonderful from top to bottom. Sales to finance all made it easy to purchase a new vehicle! Even service and parts were extremely professional and prompt with new all whether floor mats. They even detailed my new ride when they installed the mats. Definitely what I have become accustomed to dealing with top notch dealerships!

Anthony and Eric were both awesome! Easy to deal with and competitive pricing.

I brought this vehicle in originally for an issue with the driver’s seat and 2 issues with the side mirrors. When we dropped it off I asked them to take a look at the transmission again. (We brought it in months ago; they couldn’t duplicate) 1-the repair of my transmission seems to be great. It’s frustrating that I had to bring it in a second time for this issue and could have missed the repair being covered under warranty; especially considering the issue was a well known issue for this specific transmission. The vehicle feels completely different now, so idk how the original tech couldn’t duplicate. 2-I’m grateful this tech took initiative to repair an issue I was unaware of under warranty. 3-the service writer is HORRIBLE at communication (and customer service). We dropped the car off at 8am on a Thursday because they’d need it for a day. We were called at 2pm to verify why we left it there. (6 hours later) It was there for a week before a resolution was found for the transmission (again a well known issue for this transmission; TSB created a long time ago), but to get an update WE had to call every time. Once the repair was figured out they needed it for another week. It seemed the main focus was the transmission; great, but I had other issues. 4-they found and fixed the seat issue; seems to be fine. Happy about that, too. On the 13th day of having my vehicle Eric (service writer) called to say the vehicle could be picked up by 3:15pm, but I told him we’d just get it the next day. Well, when we call the next day around 745am Eric says it won’t be done until after noon. ??? When we picked it up Eric says it was postponed due to the seat repair. (That couldn’t have been handled while waiting for the transmission repair??) 5-one of the issues with the mirrors was determined to be a misunderstood feature rather than a faulty component; they clearly didn’t even know this was a feature and could have avoided my frustration and wasting their time by doing some question asking. 6- they had my vehicle for over 13 days and could not get my other mirror issue to duplicate… this issue started a couple months ago and would literally occur every time I used the vehicle, so finally I turned the feature off to avoid the annoyance while waiting to take it to the shop. They tried it 4 times. Four times in 2 weeks! 7- when we arrived to pick the vehicle up Eric gave no pleasantries or apology for the amount of time they’d had my vehicle; he didn’t review the repair or ANY details at all, he literally just told us the amount we owed. Horrible service. Why would I want to come back here?

I arrived a little late, they were very understanding about my situation. This is where I bought the truck and they do a great job of keeping it running like new.

Jose is very knowledgeable and friendly with a bunch of patience. He explained everything to me, sometimes twice, and I never felt rushed or pressured. The gentlemen that did our financing was also just as professional.Good job guys!

I stopped by Buick and wanted to look at a 2020 encore but it was no longer in the lot. Kailey offered to let me check out the 2021 encore gx and stated that they would try their best to get me in that 2021 for the same price as the 2020. Quinton and Kailey did an amazing job of getting my financing processed and getting me in my new car in under 3 hours. Which was amazing in and of itself. I would absolutely recommend Alpine Buick-GMC South to any of my friends or family looking for a new or used vehicle because I know they’ll be treated right.

Service is always friendly and prompt. Making the appointment is easy. I wouldn’t trust anyone else to take care of my Buick!

I had a wonderful experience working with Jose Cruz. He helped me find the right vehicle at the right price and made my first car buying experience a positive one. If you are looking to buy or lease in Colorado Springs, I highly recommend you talk to Jose!

Switched our services from Ferguson to Alpine and communication was better, faster service, and fair pricing

The service section is great, they took care of the service on my vehicle in a short amount of time. I didnt have my mailed coupon so I paid a little more then I would have, thats on me though. Very happy with the service.

Drove 2+ hrs to look at a vehicle to be told it was loaned out. I asked to see the same car in another color because they had 2 other ones. They told me those had been loaned out as well. So all 3 of them online for sale but not available for sale....makes no sense to me. Frustrating. Then called the next day to see when those vehicles would be back on the lot. Lady said they would get back to us on that but never did. So I took my business elsewhere and bought the same type of vehicle closer to my home.

I purchased a vehicle 1 year ago and was given a credit for a coupon that was not used on the final deal. When I tried using part of this credit for service on my car I was told they were unaware of any credit and refused to do anything in regards to this because the manager who was a part of the deal was off on the day we were there. I have yet to hear from them since we left that day. They are ready to do and say anything to make the sale but don’t take care of their customers afterwards! Not very happy with them at all!! I even showed them the email that was sent to me in regards to this coupon credit and was told they could not do anything for me.

Would not trust them! Was explicitly clear that I was looking to take advantage of deal advertised all over alpines website ($49 down, $299 month 84 month gmc terrain), after sharing this request with multiple members of sales team, they noted they did not have any vehicles that would qualify here, but would look in surrounding areas and I could test drive a similar used model to see if I liked in meantime. After test drive went well, was happy to find out there was a vehicle in Denver that would qualify and would be able to ship today. Unfortunately, after proceeding with paperwork was disappointed to see price estimate more than double what we were expecting, and sticker cost for particular vehicle they found was more than 30% more than advertised special. After asking why the descepancy in cost, the manager noted the add was wrong, was suppose to be for a loaner vehicle with around 3k miles, this particular one had additional equipment even though same trim level (noted dual climate which is standard on all cars newer than 2010 i think and a roofrack that I guess is worth around $12k 🤣) and also that people think just because theres an add online means we will have that vehicle or be able to offer that price... ok. Wish the team could be transparent with customers and honest whether or not advertised deals are applicable for them upon their request (dont waste my time if not and try to sell me a $34k terrain thats near base model, when Im clearly not interested from the start at that price, no one should be), or at very least prior to making hard credit inquiries on potential customers who are not at all interested. Would suggest alternate dealers and hope no one is paying anywhere near $700 a month for a terrain instead of $300 because it has a roof rack.

They charge $80 labor to change a fuel filter on a 2021 duramax! $80! It Literally takes 5 minutes. Not to mention it was already on the lift for an oil change! They double charge for labor. When your vehicle is already in service and you’re paying for the time it takes to get your vehicle ready for that service, they shouldn’t double charge you the time. I argued the price, and the service manager tried to tell me that the fuel lines needed to be bled! Lol. Not on these trucks! He doesn’t know what he’s talking about. Just know that a 5 minute job here costs $80! That equates to $960/hr. Dishonest, no integrity. I know shops have to make a profit, I own a business as well. This is not good business. Btw, I’ve done the fuel filter change on this truck, it’s not like I don’t know what it takes to get it done. Adding 5 minutes and $80 to change the filter while it’s already up on the lift for the oil change is ridiculous. The only reason I’m having them do the work, is solely so GM can’t blame me if the truck has issues in the future.Edit: The service manager (Shane) reached out to me this morning (the next day). He spoke with his technicians and management regarding this service. After learning what is involved in changing the fuel filter, he agrees that it does not constitute charging $80 for the filter change while the truck is already in for the oil change. He let me know that they will no longer be charging that rate when the service is being preformed simultaneously with the oil change. He also said he will reach out to other dealers in the area to try to get them on board as well. They have refunded my $80, and apologized for the situation. I asked they still bill me $15-20 for their service, but they let this one go.I greatly appreciate their attention to this situation and making it right. As a business owner myself, I know it can be hard to admit sometimes when I am wrong. It takes a lot of integrity. Thank you for making this right! I will continue to have my truck serviced with you.

Alpine Buick GMC South is the One and Only dealership I will ever Buy A New Vehicle from. I also highly recommend this dealership to everyone I know. They not only care about you and your family with your finances but they treat you as if your one of there own family members.Laissa is the best there is in the entire Auto Industry in the entire world. Not only is she phenomenal at her job but she is very intelligent and being a Family oriented person. The staff within Alpine is very well organized and on top as they make you feel confident you’re making the best decision.Yolanda within financing made the entire process very smooth when it came down to the final straw during the paperwork process.I am so glad we within the Sanchez family Will always purchase from Alpine Buick GMC South and recommend as many people as we can.

Very disappointed with the service department of this GMC Dealership. I booked an appointment to get my Yukon’s struts replaced and they booked me out two weeks. Only to get a call the day before my appointment and get told a mechanic called in sick and now I have to get pushed one more week to the right.It’s not like I don’t need my Yukon. I have a family and we can’t fit everyone in a small car. It’s bad enough that you don’t have loaners to give out for long lead services.

From the initial contact with Allison from the internet team to the manager reaching out on her behalf while in her absence to Anthony and the Manager on site Saturday 2/13/21 and Yolanda in financing. All were fantastic. Especially Anthony. He was a nice guy and a charmer very polite and not aggressive. And he fed me lunch and coffee. I would highly recommend the team here for doing your business of a car purchase. Outstanding team effort! Thank you. I’ll be back.

Great service department with very quick service. Job very well done!

Best dealership on motor city, best selection of new and used vehicles. Very professional, handled my situation with my vehicle and worked with me all the way. Very happy atmosphere, everyone there was in a great mood even tho the weather was nasty outside. Would recommend to all my friends and family. Thank you all for all your great work. Will definitely buy again.

Their service was quick for my oil change. The service person was friendly and helpful. I’ve never had an issue yet with the service team at Alpine Buick GMC, thanks!

Service was excellent and fast. Very nice and personable. Great overall experience

What an amazing car buying experience! James was a professional from start to finish. Alpine GMC puts the customer in the drivers seat.

Both Nadia, the salesperson I worked with and Ashley I the service department were wonderful and very helpful!

We just bought our truck and everything was serviced, great and ready to go but the day we picked it up, I drove it and noticed something didnt seem right which didnt happen on the test drive. It kept happening so my husband made an appt to have it looked at again. Nothing was found...ok, but the fact we didnt even have the truck a week and it had to be brought in, worries me. To top it off...we had to pay for the service that SHOULD have been looked at/done when it was being purchased so this was an unnecessary expense that we shouldnt have had to deal with.

As always Anthony works hard to be the best. Thats why I come to Alpine.

Both Juanita and Terry were awesome to work with! They were patient and very accommodating. I appreciate the way they didn’t assume anything, they treated us like the richest people in the room. Great customer service!

Great, friendly service. Helped me pick my first car and Im not dissapointed!

My brand new 2020 terrain came with an active oil leak. I’ve been stuck with the problem since. This dealership is too busy to do the right thing. 10/10 DONT RECOMMEND!

I arrived for my appointment early and they took me right in. Eric Bate was very helpful.

Very disappointed with the service department. Advisors just trying to sell you anything and are rude and incompetent. I had my car there multiple times, codes would populate but instead of finding the problem and fixing it, they just charged me and send me on my way with a broken vehicle. I had also multiple oil changes there, and apparently they never seen that my air filter was dirty either. I would never recommend them to anyone again!!! Buick corporate will hear about this as well as the better business bureau!! Go to FERGUSON BUICK ON SOUTH ACEDEMY instead!!

By far one of the best buying experiences I have had. Terry was fantastic and had a no pressure approach and made sure I was 100% happy.

Eric was very friendly this time. Kept me informed as to when service would be completed.They rotated my tires but did not adjust air. Left is 80lb, right is 66lb. I guess attention to detail could improve.

Very great experience... dealt with Matt and Quentin and they did everything in the world to help me get in the truck I wanted. Could go on and on about how good the whole process was but let me assure you it was the best

Matt Stock was a wonderful salesman to work with! The financing application was simple and everything went quickly and smoothly. I am totally happy with this experience! I would buy from them again.

It was an absolute pleasure working with Jose Cruz. He was extremely helpful, patient, and knowledgeable. Highly recommend!

Always easy to get work done and I was in and out in a flash!!