We had a European hornet issue that was quickly resolved by Ben Clark. He was very professional and well mannered. His service was second to none and we cant thank him enough. If we have anymore issues with any sort of bee/hornet ben will be the first person I call. Thank you again for a job well done

Ben came out to address what we didnt know at the time was a very aggressive and active yellow jacket underground nest. He was very professional and answered all my questions. I am so happy with the service I received and would use them again.

Not a good place to work they dont care about employees only how much money they make micro management at its finest ...

Rude, disrespectful employees. They showed up at my house on three different occasions when there was no appointment scheduled. They were either a day early or a day later every single time. When I tried to tell them that, one of the technicians started arguing with me and was extremely disrespectful. The third time they did it I had to show them paperwork for a scheduled appointment with a locksmith and explain there was no way I would have a locksmith coming to my home on the same day as pest control because of the heat treatment. One of the men was quiet; the other kept yelling at me UNTIL I took my phone out and started recording his behavior. Then he put his hand over his face and got quiet. Its amazing how recording someone helps them find their manners FAST! I would never recommend Bug Busters to anyone. I must say though that the owner was polite. He just hires rude people with zero professionalism. And BTW, the name in my email address is my maiden name, not my married name. And you wont find my name in your records because the treatment was paid for by my apartment complex. Try looking up The Flats at Hunter Park.

The service was excellent and the mosquito problem in our yard eliminated. The tech who came out was efficient and friendly. The only reason I won’t give them 5 stars is because the military moved me a month before my contract ends. Most places will allow you out of a contract when you are on military orders. I had to still pay the last month even though I didn’t receive the last month’s service.

I am a Property Manager in the Richmond, VA area and have been working with Bug Busters for the last couple of years and they are hands down the best company to use for all of your pest control needs. J.C. Irwin has been my go to person at the company and he is always quick to respond, very detail oriented, and saves our owners a lot of time and money. I would highly recommend Bug Busters and J.C to anyone if they are in need of Pest Control.

Robert is one of the best techs at Bug Busters. He is friendly, enthusiastic and always on time. Mr. Robert won me over and Im usually not that easy to get along with. He is good at his job and fears no pest .Which makes him the best tech. Great job Robert!

GREAT SERVICE TEC. HE PROVIDED THE SERVICE WE REQUESTED BUT ALSO WENT ABOVE AND BEYOND AND CLEANED UP SPIDER WEBS AROUND THE PORCH AND DECK AREAS WITH NO EXTRA CHARGE! JUST A GREAT ALL AROUND ATTITUDE!DEFINITELY WILL RECOMMEND TO ALL MY FRIENDS! THANK YOU

Our most recent technician, Robert Shank was quick & friendly when he came out for our regular service visit. All technicians are easy to work with and always inquire if we are experiencing any issues. Bug Busters does a great job for our business, and we are pleased to recommend their services.

I have been with Bug Busters for years, just renewed my contract after a recent move. Gabriel Jenkins came out for bug treatment today, so thorough and professional!! Will continue to recommend Bug Busters to everyone.We also did mosquito spray this year, able to enjoy the outdoors all summer, thanks to this service!

Ive dealt with bug Busters in the past and had the pleasure of dealing with Jc Irwin who had phenomenal customer service.Beyond pleased with how easy it was to have the service I requested quoted and performed.The team that showed up was polite and expertise was greatly appreciate. I would recommend bug Busters to anyone who has pest issues.

Picture this, You’ve just woken up from a fantastic evening of rest and just walked down stairs to make your morning cup of coffee when you’re greeted by a new friend who is diligently making a cup of coffee for you. His name is Bill and he’s a wood spider the size of a large cat. He is friendly and prefers his coffee with 2 spoons of sugar and no cream. Now you’re not as friendly with Bill the spider as he is with you so you need him evicted. There’s only one person to call, Robert with Bug Busters. Not only are you gonna get great service but you may learn to shoot a combo as well. Thanks for the great service!

Robert was great, he had amazing customer service . Gave me a run down of everything he was gonna do . I enjoyed his great conversation and his ability to get his job done with ease . I look forward to his service again !

Daniel was amazing, he explained everything in full detail, he was very thorough, and experienced. Daniel was friendly, funny, and just outstanding. I would definitely recommend big busters for their amazing services.

We have been with bugs buster for 5 years now. reasonable price, good service. our pest technician Robert is really friendy and helpful!I will recommend bug busters to my friends.

Switching to Bug Busters for my pest control needs was one of my best business decisions. The company is knowledgeable, friendly, and I truly feel as if I am in good hands. Stephan Mann does my weekly pest control and my staff and residents LOVE him! I wouldnt want anyone else taking care of my residents.

Robert Shank with Bug Busters is wonderful! He is prompt, thorough and has a wonderful personality. He comes in and completes the monthly service with ease and always has us laughing as well. 10/10 Would recommend.

Austin was so polite and professional. I wasnt in need of in home treatment today so I wasnt home to meet him in person. When I got home, I smelled the mothball smell and that put me at ease about the thoroughness of his application. Thanks, Austin!

Robert Shank is very friendly, punctual, and thorough. would recommend him to any business or home. keep up the good work

We absolutely adore working with Stephen! Hes prompt, courteous and very knowledgeable of his craft. I highly recommend Bug Busters for all of your pest control services.

J. C. Was very professional and accommodating. He performed my Termite service thoroughly and in a timely manner. I would recommend Mr. Irwin and Bug Busters to everyone!

Robert Shank gave us great customer service!! He is always friendly and very knowledgeable. 10/10 would recommend.

Austin was very helpful and friendly during our visit. He was great at explaining and taking care of our concerns with the pest control. I would definitely recommend the service to anyone needing help.

Great company I would recommend anytime. Robert Shank always comes in with a positive attitude and he does a fantastic job very efficient!

Robert Shank is very professional and informational. He keeps us informed on what was necessary for our issues. Thanks for a great job.

Robert Shank and Stephen are awesome! They are always thorough and do a great job! They have show great customer service! Thanks !

I have used JC Irwin for Termite Inspections, treatment, and other pest inspections in the past. His Crew does a fantastic job with following up on every inspection/service and letting me know what is needed moving forward if anything.I also participate in their mosquito treatment which significantly cut down /almost completely eliminated mosquito bites in our back yard and front yard for the entire duration of the summer/early fall. I highly recommend them and JC as his customer service is top notch!

Robert Shank did a great job today! Very professional and friendly. All tenants like are happy with his service.

Robert Shank is a consummate professional. He has been a absolutely pleasure to work with, very knowledgable about bugs and how to get rid of them. Pays attention to the fine details. Waffle house 1241 Ashland VA.

Robert Shank was at Harry E. James Hopewell public school on Monday October 28 2019. Robert was great he did a great job and took the time to answer all of our crazy questions. Thanks

Robert Shank was here at Oak Knoll Middle School. Excellent job . Very nice.Great job .

Austin D. is very thorough with finding good the root oof the situation. He even takes the time to walk us through and explain how to better the issue to deplete the situation.

Steven M. Is our pest control Technician he is well knowledged, professional and polite. He is always proactive and informative on needs he may witness and recommendations when needed.

I’ve been using Bug Busters for five years now. JC and his team offer an incredible service at a reasonable price. You’ll never want to use another service after using Bug Busters!

Robert Shank came out this morning and he spoke to me about any specific concerns that I had and altered his treatment plan to address those concerns.He was clean, professional, and friendly and he represented his company well. This was simply an excellent experience.

Robert Shank came out this week. He is very professional and friendly. Would recommend him to everyone.

I just one lets the world know Robert shank where they very outstanding individual when it came to doing his job is very discreet and gets the job done with a smile

Met with JC today, he was a nice guy who knows his bugs. I will definitely be handing his card out to anyone with a pest or mold/moisture issue.

Technician Shank came by our office today in Mechanicsville, VA and did an excellent job! Very professional and knew exactly what he was here to do and where it needed to be done! We look forward to his visit next month!

We have used Bug Busters for a year now, any problem we have had they have solved. Rob in particular has been a wonderful service provider he is very kind, and efficient. Rob has never brought a problem to our attention he didnt already have a solution too. Thank you Bug Busters

They were on time, thorough, reasonable, and very communicative. JC and the entire staff was kind and eager to please. We couldn’t be happier with Bug Busters!

JC is great! He works with your schedule and great with communication. He is there when you need him.

This review is for Robert ShankFrom Pole Green Elementary Cafeteria Lisa McGinnis Cafeteria ManagerRobert Shank is very Customer Service Oriented. He asks questions and listens carefully about any issues you may be having. His knowledge in pest control is very helpful to Food Service Facilities.Lisa McGinnis

Gabriel was awesome. Courteous and professional. He isnt my usual technician, but Id be happy to have him at my property any time.

Didnt go inside but curbside service was fast and friendly.

Had a great experience with Robert Shank haven’t seen a big since he walked in the restaurant!! Go Robert

Robert Shank was here today and did a wonderful job once again!!Very detailed and takes his time in each apartment!!!

The Residences of Westoverhills where I reside uses this company. I have been here since 2014 and never had any problems with roaches until now. I realize that our complex use this pest control company. They claim to due weakly pest control maintenace every Thursday. However, about a month ago ROACHES started coming out of the wood works after one year in this apartment I transfered too. I was able to take off from work to see what this company do. The only thing the man did was spray around the bottom of the kitchen baseboards and behind the refrigerator. I actually asked him is that all. He said yes but I will get the bathroom. He did the same thing. I was drilling him and asking him questions throughout the whole process and tryna get details on a good professional maintenance kit for self use. The only thing he could really tell me is that to leave it to the professionals. When he left my unit I left and got boric acid, roach gel, and Raid. The very evrning there was roaches crawling on my walls..I saw no dead roaches what ever they are doing is not effective. I went to my rental office with this information and they try to act like thry are so concerned when they are FAKE. I REALLY THOUGHT I could trust Nikki but this lady simply lied to my face and concerns on the client portal. They was aware of this concern for a very long time and even before I brought this to their attention. But, most importantly this BB company services for our complex is not effective...IT DOES NOTHING..we are waiting for a clean out tomorrow..waiting to see how that goes. I did pre self extermination which has seem to do very well over the past week after the professionals came in. However, I am waiting to see how this clean out goes before I change my ratings because just the walk in spray they did was no good.I am back to say the clean out took place. We were able to enter the unit after 4 hours to clean any dead roaches. I could not find any anywhere so I was a little concern. I said I waould wipe down things and just not return any of my things to the kitchen and bathroom until I could see something. The very next day I saw a roach on the wall and three baby roaches coming from the kitchen into the hall on the wall. The next day low and behold a pregnat roach on my bedroom wall. I just dont know what is happening. I started going crazy using my own treatment although this company suggest i dont use any but leave it to tge professionals. Do they not understand that whatever they are doing is not working. The roaches are not dying they are immune to whatever is being done by this company. Where are these things coming from. I know longer keep a trash can in my home nor trash. I have nothing in my kitchen or bathroom since this cleanout and they still are coming from somewhere. This is crazy. I went from a bug free home to roaches just appearing out of nowhere. I have reported this back to the rental office. She says this company is supposed to be back out this Friday for a follow up. Im not sure what to do.

Very friendly and attentive to all of our pest needs!! Asks if we have any specific issues every time he comes in!

Our Bug Busters technician, Robert Shank is always friendly and efficient. He arrives on time, address any issues and always greets our staff with a smile.

Robert shank was here today and did a wonderful job at the stone house for Richmond city parks and Recs

Bug Busters has been a fantastic company to work with. They are extremely informative and consistently give us exceptional service. I want to give a personal shout out to JC Irwin, Stephen Mann, and Kevin Reeves for their extensive knowledge and how great they are!

Stephen is always on time and efficient. He is always super friendly, our dog even loves him.

Rob is such a great person. He is very knowledgeable and able to answer all the questions I have asked him. He always bring positive energy into our office.

Robert from bug bustles at my location At Hanover learning center . He was very professional and I did an outstanding job today

Robert Shank came into my work today and was very polite and helped out my office with our rodent problem. I thoroughly enjoyed his personality and his enthusiasm in his profession.

Robbert Skank came to my Waffle House and delivered awesome service. He is a good person to represent the company. Thank you Robbert.

I want Bug Busters to know that Mr. Shank came out and did a great job!

Rob is a awesome technician, he is very professional, trustworthy, knowledgeable and reliable! I would recommend him to friends and family for all of their pest control needs!

Robert Shank of Bug Busters was out today for last treatment of the season. He has a great personality.

Robert Shank was at Atlee High School today and was great - very personable and informative.

Robert did an excellent job and filled my head with additional knowledge!

Ive used Bug Busters for a year. Im pleased with the job they do and the courteous, friendly workers. Rob promised and delivered great service.

Did an awesome job..Robert shank......see yah next time

Robert Shank was here at Solar Eclipse today. Another great job!

I want to give a shoutout to JC! I have worked with Bug Busters for about two years and have been pleased with their work. I am a big believer in practicing what you preach. As a Realtor, I appreciate knowing I can count on JC to give me a fair and honest price in a timely manner... and turn around the work quickly. I use Bug Busters on my own home which is why I am comfortable refering them to clients.Being dependable and having good communication skills are so necessary in my line of work. When it comes to taking care of your home, it is always personal, which is why I am happy to reccommend using JC and Bug Busters!

Robert Shank did an excellent job at Laurel Meadow Elementary.

Bug Busters was great to work with, despite a hiccup. Their inspection was quick and thorough and their price was in line with other quotes we had received. The first treatment turned out not to be sufficient to take care of the infestation. The company came out three more times for followups with chemicals before finally doing another, much more thorough heat treatment which eradicated the problem.The thing that was so great is that the company never gave us push back or tried to wriggle out of their agreement; they said the bed bugs would be gone and they worked until that was the case.

Robert Shank is very personable and consistently does a great job!

Rob is always very courteous and ready to tackle all of our pest control needs

Bug Busters is such a reliable and professional company! The outstanding customer service I receive from Rob M is truly unmatched. Highly recommend!

Robert Shank was at the office today and did understanding jobs.

Robert Shank was very personable and timely with our service today! Glad we have Bug Busters on our property!

Rob, from Colonial Heights does a great job. Would recommend this service above any I have tried.

Rob Did An Excellent Job ! & Was Very Helpful, Gave Very Useful Tips And Information

Rob is wonderful. He always has a positive attitude, he is extremely courteous with all our residents and staff. I’ve learned a lot from him. It’s a pleasure to work with him

Robert Shank wonderful attitude and is prompt,prepared and does his job well!!!

Robert came by to do the quarterly pest control today. It is always a joy to see Robert, he is professional and responsive to needs. Always asking if we have any problems or any difficult areas. Thanks Robert!

Robert Shank did a great job at our DQ!

Robert Shank has always done great service for Cross Creek Apartments and makes great conversation! Thank you Robert!

Robert Shank provided good quality service at the firehouse.

Robert Shank did and awesome job and very pleasant.

The company was wonderful to work with. Staff was knowledgeable and friendly. They went out of their way to be helpful. Fixed my bug problem for less than other companies.

Robert Shank does a great job and is always very courteous.

JC is awesome! We changed from Orkin to Bug Busters and love them!!

Rob is one of the best venders i have the pleasure of working with. Always polite always on time and my tenents are happy with his sevices.

Robert Shank is very professional. we appreciate his work helping to prevent little critters invading our office

Rob is amazing, always on time, respectful and is always keeping us informed with what is going on or what he is treating for!

Awesome folks at this company! The technicians are extremely professional

One of the reasons I like Bug Busters, apart from my husband working there, is the family atmosphere and the care they show customers.

Robert Shank did a wonderful job. Thank you!

Great and fast service. We love our tech Stephen!!!!

JC is always so professional & kind! He is the best!! We like Bug Busters!!!

We received great customer service from Robert Shank

I’ve been real satisfied working with Bug Busters at our apartment complex and Rob is a great tech.

Stephen does a great job at our apartment community for pest control services!

I havent even gotten the service yet, but im already upset. They said they will come between 3pm and 5pm is 5:54 and Im still at home waiting, like i dont have anything to do but wait for them to show up, they already lost a costumer for sure!

Great customer service from Robert Shank !

Robert was a great help and very friendly.

Great customer service by Robert Shank!