Loved all the sales!! I was able to get paw patrol 50% off and also rusty rivets 50% off. Plan to go back to get a few more birthday gifts for my son before they close. Very sad they are closing for good. Staff was very friendly and helpful!

Nice inventory. I havent bought toys in years. I was buying for my nephews and did not realize how much toys cost. Still, they had deal and discounts on many items. Well worth taking a look

The place looks pretty awful from outside and it never looks busy, sometimes it even looks closed. The bathrooms are usually clean tho. Once you can track down a staff member, they are friendly and helpful. The store is definitely bigger than it looks from the outside. Good selection of toys and games. The baby selection is alright, there are a lot of things youll have to go to a Babies R Us for. The lines for checkout are typically not long unless its a black Friday or crunch time around Christmas.

This Toys R Us is awful. I walked in here and bought my son a microphone that cost $20 came out put the batteries in, in my truck, while I was still sitting in the parking lot and it didnt work. I went back into the store and talked to the manager, Jeff, who proceeded to tell me that without my drivers license information he could not refund me. He then proceeded to point out on a little Matt that is on the checkout counter in tiny little writing that you cannot get a refund if you dont have a drivers license. Then he pretended like he was going to give me my refund and ran it through the system and gave me a decline slip and made a big deal of it in front of everybody that it was declined since I wouldnt give him my license. Then I asked him what happens if somebody whos under age and cant drive comes in and buys something are you telling me that you cant give them a refund and he proceeded to tell me yes. I then told him maybe he should have his people who do the checkout make people aware that in order to get a refund you must have a drivers license. He then laughed in my face and acted like he was going to run it again so it would decline and he could give me another decline slip. I called him out on this and just told him why dont you just exchange it for another one I dont know why he didnt do this in the first place. He is very unprofessional and should not be a manager of anything in my opinion. So beware buyers at Toys R Us you cannot get a refund unless youre willing to give Toys R Us your drivers license so that they can have all of your personal information in their computer system.

We spent over 300 on gifts, an when the checkout clerk said we qualify for their current promotion to get a free $10 gift card we were charged an extra $10. There excuse was it will take off upon check out, Nope. Long story short, 2 clerks, 1 supervisor, an 1 manager later they figured out there promotion. Give it the 1st clerk was very nice, the 2nd an supervisor Rude. If you dont know the answer then dont lie an blame it on the taxes. Just get your store manager over to squash the issue not make a customer wait 45min after the purchase to figure out the solution.

Employees were super helpful. One guy actually helped us with car seats. Showed us how they worked and which one he uses. He was super helpful.

This is the smallest, gloomiest, most run down toysrus Ive been to since the 90s. The selection is small and what they do have is overpriced, but you have to have a price check done to figure that out because a good 30% of things on the shelves are either in the wrong spot or the shelf tags are completely missing. I only go if theres something specific that I cant find elsewhere. If you have the time, make the drive to a toysrus in the Richmond area because the experience is at least more pleasant even if the prices arent.

Probably the last time that Ill ever truly be in a toy store. I guess the loss of loved franchises like this is the cost that has to be paid in order for America to help support a global economy.

Pretty big place. Its set up alot different from other Toys R Us in the area. It was 3 days before Christmas so they were very busy but everyone was nice and we were out pretty quickly.

Clean store. Very friendly staff. I wouldve given five stars but they didnt have my merchandise ready for me to pick up like the store manager said when he called me the night before.

The outside is a little run down but the inside has everything you could ever need. I drove 70 miles to get there because my son wanted the Cozmo robot for his birthday and it wasnt available anywhere else. This Toys R Us had several in stock nd available. The staff were very helpful and friendly.

Its a Toys r us store how could it be bad? But it is a big store with all the latest and greatest toys. Had to make a return and it was a painless process.

Without a doubt the best place to shop for toys, movies & video games. The staff are helpful and very nice!

Southpark location..... Everywhere you look people are talking about the going out of business sale with 70 to 80 percent off... DONT expect that here!!! This one is only 30 percent off at best!!!!!

I went in to see if they had anything I wanted to buy since theyre going out business, and I found a few items at good prices.

Great store, great prices, friendly people work there. Easy in and out

I went last week to find a Hot Wheels Color Shift play set for my grandsons birthday. They did not have any and neither did they have any individual or multiple pack color shift cars. The prices are only 30% off prices already higher than other stores, so you arent really saving anything.

We had a wonderful experience the gentleman at the register was very attentive as soon as we walked in and was extremely pleasant when we checked out very helpful with directions.

Nice selection of toys. Expenisive, but very well stocked in popular toys.

Items on layaway for at least 8 weeks . Items paid off two w,eeks ago. They email granddaughter that layaway has to be picked up within two more days. We went to pick.items up for her and they did NOT have the biggest item she had paid for. We drove over 70 milesto pick the items up for her. They assured granddaughter when put items on.layaway that they had the item in.stock. Why wasnt item put on layaway in October? Told they would be ordering it and.would call her when it came in . If this item isbackordered and they cannot get it before Christmas, we will never set foot in their doors again. Hope other people have better experiences.

Great store and people. We are going to miss this place.

Its no wonder the stores are closing. We went to see closimg items. Only offered 10% off and still not worth buying anything. Yhe store was convenient to take the kids to look around and see what they liked for christmas, but only ever bought a few things. I just hope they closing doesnt affect prices elsewhere without the competition.

The out of business liquidation is a joke. Prices are still higher than other places. No wonder they are going out of business.

Their customer service is wonderful, anytime an employee saw me they asked if i needed help.

Great store. Even better customer services. Employees are so knowledgeable. Such a wide variety of toys and other items....For example Walmart may have three or four different types of nerf guns; Toys R Us bangs them out the park with a whole aisle full of nerf guns...Check out the pictures...I really cant believe that they are closing. Maybe they should have tried decreasing inventory on items that werent really selling, ten years ago, I.e.; baby items and clothes. (Items that other store offer for cheaper prices) . I just hate to see them go..But it is what it is....Enjoy it while its still open. This is the reason why I took so many pics, so that people can see that they are still open and as we have always expected from toys r us...They r full of toys...enjoy

Clean and well stocked store. But didnt carry what I needed.

Its a toy store lol the staff was very kind & quickly offered assistance

They always have things that nobody else has. Thats why ToysRUs is Awesome!!

Clean and organized. When I came through, it was an easy in and out!

They were so great with my son Clayton on his very first birthday, we will be back.

Always a great shopping experience most always have hard to finds im looking for

Only two clerks working made check out a little slow. Hopefully it will be better on Black Friday.

Going out of business sale??? Most items only 5-10% off. Still higher prices than Wal-Mart.

Not alot of items to choose from but have good deals

As always a nice shopping experience and all stocked with merchandise.

So sad that ToysRUs is closing. No other store has the variety and selection easily accessible across the country. Yes you can find anything online but you cant browse in person or try things out. Toy shopping will never be the same.

Closing end of June, but sales still arent the greatest. Nice store otherwise.

Going out of business but the store looks crappy and the prices arent reduced. Says up to 30% in what??? Dont go expecting a deal for going out of business you wont find it.

Manager walked over and said ladys I can ring you up over here. So we wouldnt have to wait any longer

Good kids store but unfortunately going out of business. Go before supplies are diminished.

Not many people shopping at the time of my visit. Store personnel friendly and helpful.

Never had a problem here even on Black Friday, very well organized

My kids love this store and products quality is amazing

I love my local Toys R Us great people and service!

Theres usually only 1 or 2 lines open (even during xmas) and the shelves are always totally in disarray. Im sure kids are pretty rough in the store so i didnt take away stars for that. But the bathrooms were horrible everytime I have been.gone there. And

Love the place, people are nice will help you with a smile.

I’ve been coming here since I was a young kid and it hadn’t changed at all. The outside is gloomy and other than being bright inside it just seems crowded and gross.

Fun store! Good for all ages.

Cant believe they are going out of business

Great store! My kids love it here!

I WISH THIS STORE WASNT GOING OUT OF BUSINESS BUT IT IS MAKING ME SO MUCH MONEY RIGHT NOW 😂😎👌🏾

They are trying to keep their image vs other locations. The employees still try to give customer service.

Nothing in store, one little corner of about 50 pieces of what nots. 90% off should be closing today

This place is so run down and over priced. Sad that they are going out of business but honestly it seemed inevitable.

Its ok not the best you store had toys not a lot of clothes. could use more variety.

This is another store that will be closing I believe at the end of this month. The sale is 40 to 60% off its toys.

Very helpful, had wheelchairs available for customers.

Sad that ToysRus is closing. Wish someone would purchase it and keep it going.

Good selection no staff assistance at all

Toys of all kinds. Decent prices

Organized and the employees there were helpful.

Always enjoy trips to the toy store :)

Not many employees to help. I only saw one in the whole front half of the store. He was checking out customers and answering questions.

A few good deals left

Very broad selection, reasonable prices.

Pretty good some workers are a holes

All Around good people.

Ok. Kind of dingy. Wish they would get a remodel and carry more babies r us items

Im going to miss this place

So depressing, like heroin and meth had a litter of children and let them loose on discount.

Good sales lots of new merchandise

Its a toy store....duh! They only carried Dr. Seuss books....no hats...shirts..etc😞

Not enough cashiers, dirty and cluttered inside.

Sooo sad to see them go. Im a ToysRUs kid!

High prices, long lines to check out

Great prices since theyre going out of business

Loved the deals and clearance at this store!!

The store in Colonial Height doesnt take gift cards as of 22 April 18, did any know that?

Everything is discounted, the store will be closing down soon.

Rude employees ...they do not care anymore since the store is closing

Sucked could not get any help tried to get someone to help me that didnt work so I left

Waited 20 minutes for a cashier to get to register to ring me up!

Love the this place and to see it g0

Only one checkout line was open and they were busy.

Was looking for a swing set, did not find one there.

Store is closing. So sad.

Sales not so grest

I hate how you cant buy gift cards with the gift cards you got

Lots of great toys.

Decent sale for the store closing

Prices are crazy and they didnt have what I was looking for

Going to be truly missef

This store has everything in the toy line i think.

Going to miss this store!

Its time to get in there before it closes down

Its a mess, but no big deal its closing

Friendly employees. Ask if you need any help

Friendly staff but needs more registers open

Closing down..nothing left worth anything..

Can always certain specific toys kids ask about