The receptionist and the piercer today for a triple helix piercing. They were absolutely amazing and professional. The receptionist was so caring and thorough and helped me make my decision quick and promptly. The piercer was so friendly and detailed and really made sure they did it right. I should have gotten their names. Will upload a picture when it’s done healing. Thanks so much for a great experience. You guys rock. I’m truly amazed. Of all pericing shops I’ve been to, this was the best experience I’ve had.

Got my ear lobes pierced at RCT. The techs were super helpful and professional. The tech made sure to check with me that I was happy with the placenta before piecing and it was done in less than 10 minutes. Definitely recommend them for piercings!!

We went during a busy time with on a Saturday. Madison the receptionist was amazing and made sure every person was greeted and taken care of without missing a beat. Piercing area was clean and tech was professional

The artist appeared DRUNK and quoted me a price that was SO outrageous for what I wanted done. Left there went someone else got it done half the price he quoted me!!! Even it was a decent price I wouldve continued because a drunk artist doesnt have a steady hand!!

Ive gotten 5 piercings done here the lady allways does an amazing job :)

Pat was the best very first tat my daughter got he was exlent

They are super friendly and make sure that everyone is being safe. My artist ray had a super light hand and did awesome work. I will be back for more for sure.

I just got my septum pierced, it was an amazing experience. Im so happy with my piercing and I was very surprised by how little it hurt. I would definitely recommend and will go back. 😁

Very professional and friendly staff at the shop in Southpark mall! Definitely would recomment

I used to love this place and went there for years. Got my PA done in January 2020, had to go back and get it redone a few months later because it was done incorrectly. I go back every few months to try and get the jewelry replaced, and EVERY TIME they tell me to comeback tomorrow, but i guess tomorrow never comes because when i go back the next day, guess what they say? Come back tomorrow. Im NEVER going back

I got shark bites by Lynn this afternoon. This involves four separate piercings in the lip. She took her time making sure all four were perfectly symmetrical and used two types of jewelry for the different positions. She is very skilled and professional. They came out great and would 10/10 recommend anyone considering a piercing to ask for her by name.

LOVED this place lynn has been giving me piercings for 5 years but today i went in for a tattoo waited two and a half hours only for them to switch my artist twice put a couple before me and then tell me they were too close to closing so they couldn’t anymore so that’s the end of that’s the end of me ever supporting this shop

John was amazing. Very professional and courteous staff.

I went during the month of January and got my surface tragus and nose piercing and literally a month after my nose ring started to get a keloid which I didn’t know why because I was cleaning it how I was supposed to then, a couple weeks later my surface tragus started to get a keloid, I don’t know if it’s the piercings they use but I wouldn’t recommend here. I have another nose ring I got years ago and it hasn’t got infected a keloid or anything and I’ve knocked that piercing out and everything, nothing had happened to that but for some reason these two piercings were not going so well. They didn’t discuss with me anything about different piercing jewelry’s either and my friend went and her nose ring also gotten an bump on it I WOULDNT RECEIVED HERE.

Absolutely love it. Never a bad piercing experience! (Have never gotten a tattoo here to speak on that). Great people!

My bestfriend and I spontaneously went to this shop to get a tattoo that was rather sentimental to us. We ended up with the artist Joshua and he was absolutely incredible! Super friendly and professional but also made us laugh and kept good conversation while we got our tattoos which made the time go by faster. We both are in love with our moose on the inside of our bicep! Highly recommend Joshua at the chesterfield town center location!

John did a great job and he is super nice...discussed some cover up options...will definitely be back

Went with a friend to get a tattoo and was told I couldnt go in the back with them. When inquired about why I couldnt go in the back to see my friend get the tattoo, we were informed no one was allowed in the room other than the tattoo artist and the customer because that was the shops rules. Mind you, the room across from where my friend was there was a customer getting a tattoo with someone in there. To make matters worst as I was waiting for my friend to get her tattoo, another lady was getting one and asked if her friend could come with her and the other employee allowed it.With that said, It was confusing because which one is it? Do you allow other people to in the back to be with their friends and family or not. If its a shop rule than all employees should be on one accord. I know a few people who would love to make a discrimination case out of it. All im saying is that if youre going to allow people to go back with their friends or family than all employees should be on one accord.Other than that my friends tattoo was nice.

I love this place. got my tongue pierced here about a month or 2 ago and recently got my belly button pierced here. the piercers are all chill as hell and talk you through it to distract you. if you dont have to wait on a piercer, youre in and out in less than 10 minutes. definitely coming here for more piercings/tats in the future.

Fast service, great results, friendly workers

Piercer was very nice and did a great job. Love her! But the cashier wasn’t friendly at all and was very rude from when I walked to when I left. Wish the customer service was better because they did a great job. :(

Lynn pierced my nose & my sons nose. She did an amazing job. It was very quick and she explained everything about the piercing and aftercare. Very clean technique. Everything was still In sterile packages when we arrived to the piercing room. Would highly recommend for a fast and thorough service! Thanks Lynn for a job well done!Kelly R.

Lyn was great.

Love it here, everyone is nice and friendly!

We took our granddaughter to get her nose pierced. She had been waiting months and was so excited. Well, the man who greeted us was so rude. He couldnt even say hello, how are you, welcome...nothing. Told him what we wanted, filled out the paperwork. Granddaughter was taken back and her nose was pierced. When time to pay, that same man said Dont you want to leave a $10.00 tip? When we replied no, he snatched the bill out of my husbands hand. He turned what should have been a happy time into a terrible experience. I would not recommend Colonial Heights location. Hope that man enjoyed ruining my granddaughter excitement.

Needs friendlier workers/artists... poor customer service

Very friendly, clean and no long wait

Lynn is an amazing piercer does it so fast and quick you barley feel it! Super happy with my new piercing

I got my belly button pierced here today and they did amazing. She talked to me the entire time to distract me. Its a clean place. Watched her take the needle out and sterilize it and everything. most definitely coming back

I have 2 tattoos from there that I absolutely love. I walked in to get a quote on a tatoo I was wanting planned on getting it same or next day if they could fit me in. The guy refused to even give me a quote said he wasn’t gonna give me one for me to just go somewhere else and get it done. Obviously I wanted them to do it or I wouldn’t have been there trying to get a quote so I’d have a general idea of how much I was gonna be spending. As much as I love my other 2 tattoos I wouldn’t be doing any future business there.

Ray did an excellent job!!! He was very professional, reasonable pricing and respectful!!! I would recommend him to anyone.

Very professional and very clean. Staff is amazing.

Lyn is the best piercer in THE WORLD i got my tongue web pierced befor work it took 4 mins and was completely painless

Im 13 and today i got a bellybutton piercing (ofc my mom needed her id) and I loved it. It didnt really hurt but other than that the service was great and I would definitely recommend getting a piercing here

Very Respectful staff and cool pple covid safe zone and they practice social distance at that place

Rude and lazy

Was great

They quick and friendly

I got a tattoo from Shorty and it was awesome! Great detail, color was brilliant, listen to everything that I wanted and he deffinetly delivered! A 5 hour tattoo cost me only 250.00! Again a great value! Will definitely will be coming back for my husbands tattoo for his birthday!

This place is awesome very professional very quick and

Walked into river city tattoo looking to get a piercing and the man up front was very rude as soon as we walked in. Continued to have us repeat what we wanted to get pierced and told me the price. He then asked for my id, walked to the back and brought out a sheet of paper and told me “fill this out”. I ended up backing out of the process because I felt uncomfortable and awkward and let him know I was no longer interested. He then proceeds aggressively take the paper out of my hand and says “i don’t care, whatever”. It was very disappointing because my friend recommended this place for piercings and the brief experience I had was extremely discouraging. I have also heard they over price for tattoos, especially if you’re military.

Nice place. Jeremy was very knowledgeable and professional. Will come back again for piercings.

Lynn is the absolute best. Very professional and knowledgeable!

My husband took our 7 year old to get her ears pierced. Excellent piercer! No tears and she wasn’t afriad. I highly recommend parents to consider tattoos shops for ear piercings. Their equipment is sterile and the technique is not as terrifying as a piercing gun. Thank you River City!

Very friendly and did a great job with my nose piercing. Healed very well and Im looking forward to come back for tattoos in the near future

I went into River City for a piercing at the recommendation of a tattoo artist at Tantrum’s. The customer service was excellent. I had numerous questions and all of my questions were answered to my satisfaction. I would highly recommend River City.

Clean, friendly,they do good

Love my new tattoo! I was in and out in under an hour. My tattoo artist was great and fast! He has great prices and does a good job at that Im very satisfied with his work and will continue to come back for any tattoo.

I have one tattoo from them and I hate it. I have to get it fixed, the rest of my tattoos (17) were not done here. Way better price and places then here. But the reason they are getting is a 3 star is because they do my pieces, they have done all of mine (9).

Went to get a gift certificate for my daughter for Christmas was told she needed to come in and pick it out first. ( its Christmas what kind of surprise is that ) The girl at the front desk could have told me 300 and that’s what I would have gotten. Just wanted to be in a mile stone hundred five or take since I would be with her when she got it if it cost more. I said I needed a little scorpion very basic it’s her birth sign and not a lot of detail (black ) since it’s her first tattoo. Showed her the size it would be. So instead of making a sell that could have been even more later I just needed a basic amount to get. Lost a costumer for sure she was a really rude person to talk to. Every time I tried to speak she over spoke me as if she didn’t want to deal with me at all. I have 26 myself and just because mine were all hidden at the point I know what I can and can not usually get at a shop. Sad part is my friends warned me about a shop inside a mall to begin with but we r now on a new base in a new town hope to find some better people to work with....however isn’t that the artist money that just walked out the door.

I got my nose pierced for the first time here today.The staff and the piercer was super nice! It was really quick, in & out. My nose piercing is beautiful, no complications. The swelling & redness went away less than a hour.

My tattoo looks amazing but the artist was not very friendly

Always awesome!

Ignore the terrible customer service reviews. Artists arent psychic and if you dont know what you want, they cant choose for you so if youre unprepared its gonna be a little irritating to try to get out what you want and draw the stensils 3 different times (like what I did... Sorry) The artist was very helpful and gave me great instructions on how to treat my new tattoo. It was my first time, and I plan to see them again for my second.

Got a daith piercing for my daughter. Lynn was great and the price was very reasonable. Will be returning for an industrial piercing next week.

Place is clean. Staff members are very nice and considerate. This place also does piercings.

Got my belly pierced didnt hurt great staff awesome tattooers

I received a beautiful tattoo from a beautiful and AMAZING artist named Jenna. I love my tattoo so much and Im very pleased with the care, attention to detail, and perfection that was put into this tattoo. I wouldnt reccomend going anywhere else....Stacey 😆

I have gotten all of my piercings done here and they are quick and friendly. I trust them with all of my piercings!!!

Went in for daughters nose piercing, they did good. Girl up front could use a better additude but what can you expect at a tatoo parlor.

Great people with great attitudes! Very clean and professional.

Really nice staff, I got my 2nd hole done and it was even and everything

I like them friendly

Always ask for dave. Knows his stuff and does killer work

I got my belly button pierced, and I love it, I felt very comfortable, all my questions were answered, and Im very happy about my experience.

Very professional Love my tattooDefinitely recommend

After going to several different shops trying to find someone to do a cover up tattoo that wasnt a flower I came to river city. I met with Dave and after speaking with him for 20 or 30 mins he gave me insight and other options to cover the tattoo up. We decided on an owl as a covet up over a hidious star. He kept in contact with me all week leading up to the tattoo and sent me his sketch as well. He was very nice and informative. Just got back ftom getting the tattoo which took 5 hrs. He did AMAZING work. So much more then I could have hoped for. I am no longer ashamed of my tattoo and ready to show this off on my wedding day. For being a big guy he was very easy handed. He was amazing in every way from start to finish. Thank you Dave :)

Two words, over priced

Friendly & Professional

I went here to get a nose piercing and the lady that did it was very rude and accused my friend of recording when she didn’t. Then the piercing came out because the lady pierced my nose all the way to the side and it looked very unflattering. I went back the next day to get it re done and the lady had a nasty atttidude basically blaming it all on me and re did the piercing for free which was nice. But she re-pierced it very rough to the point my nose was dripping blood. Then as she walked towards the other people working there, they made smart comments to eachother about them re-piercing my nose because i was dissatisfied. They are lucky that i did not stoop down to their level, and that i didn’t get very disrespectful because i kept it very professional. I’m disgusted with their customer service skills and i will never come here again.

I got both of my daiths done today and the girl did I really good job. I will totally come back to this place for future pericings for now on

Jeremy is a very knowledgeable piercer and made my rook piercing nearly painless.

I got my tongue pierced here. The staff is rude, and they messed up to where a piece of my tongue was hanging around the piercing. It ended up being swollen again even when I did clean it properly on a daily basis.

Excellent artists! Very happy with workmanship! Highly recommend!!!

Me and a friend came in got two tattoos done... They were awesome and very nice

Rude as hell. Fat dude at the front has a attitude problem and dont know how to talk to customers. And the lady who did my piercing was a sweetheart until she got paid. I called this morning because my ball fell out of my piercing and she was very nonchalant about the situation. F this place. I wont return there are plenty of other people friendly tattoos and piercing shops around. But maybe this was jus my experience...idk but either way they wont receive another penny out of my pockets.

The owner beat me up and slammed me into pillars when I asked to apply for a job there. Also the owner is gang affiliated. He destroyed my iPad and stuff and threw it in the road. I’m suing City limits. Unless you want to be killed or serverely injured by them, then proceed to their shop. They never paid for my iPad and Colonial Heights Police are corrupt. They did nothing

Was walking through the mall today with little ones and river city tattoo was happy to give us some change so the kids could go on the rides.

Never got a tattoo from here but got my daith pierced. Piercer was very kind and professional.

Awesome experience!! Took very good care of my daughter with her industrial piercing!!! Thanks, Lyn!!!!

Great and friendly staff

My husband got a tattoo there and it looks awful. A very simple tattoo. We had to go somewhere else for a touch up because they went crazy when he told them it looked bad.

Was very quick, too quick. My tattoo curves/ angles and the lines are jacked,

They are very informative and honest about the services

I told them I wanted a lip ring, as in a hoop. They told me they wouldnt pierce it that way, that theyd pierce me with a post. Then, the WAY they pierced me, I cannot have a hoop AND I cant even have a normal length post, I have to have the length of the initial piercing post. I found that out after they switched posts on me and it tore up my lip and I had to go somewhere else who had to use pliers to get the short piercing unscrewes. I WOULD NOT RECOMMEND RIVER CITY TO ANYONE!

About two monthes ago i got my nose rip there and they were really safe and sanitized there and I havent gotten any infections and today I got a tattoo they were so polite and very clean and careful with there equipment i recommend them

Lynn is the best.

I would not recommend this place they have tarible costumer service, and they messed up badly on my tattoos. I dont understand how they are still in business. I went to Dave he seemed to like inflicting pain on the client. DO NOT GO HERE!!

Amazing place with excellent staff!

They only do basic tat.

Nice place and friendly service

Rude! Poor service! The receptionist was rude af!

Decent..no complaints

Very bad customer service. Kept taking people before us who came in after with no appointment. Left with no tattoo, over four hours after arriving.

No tattooer or piercer there today at all. why even be open?

Get experienced with all piercings

They advertise opening at 10 but I guess thats just for piercings went in to get a tattoo done was told to come back at 12

They will charge 120 for a tattoo and screw it up, then charge 120 for them to fix it.DO NOT GO HERE

Kool spot

I was not there