Customer service is good here. They know how to help and offer good service. Kevin is a hard worker
Fast friendly assistance. Answered all my questions and I was on my way.
Good service, good instock but mostly hiring warm bodies but a couple winners.
Good thing is, location opens till late Sunday. Couldn’t find what I wanted, but still like it.
Yet again Auto zone has sold a faulty alternator. Every single time myself or someone in my family buys an alternator from Auto Zone it does not work. And they do nothing about it. They expect you to pay full price all over again. This is ridiculous.
They had the auto parts I needed I went and got the parts and left it was quick
Nice clean employees are very ok knowledgeable u get n get what u need and everything is quick and its right
Wesley got my new Battery in my car and had me on the road in no time! Thankful for the speedy service!
Didnt like the sevice was bad she have her back turn when was talking to me thats was disrespectful smh
Great service, friendly, good prices, my choice for location and my automotive needs.
Store employees very nice and helpful. Not crowded.
Not a bad place. Cant give them 5 stars because I got a wrong part when I asked for a very specific piece. But they kindly refunded my money so not harm done.
Great loan a tool program 👏
Good customer service... Even though I received the incorrect part
Friendly helpful staff. Easy to get in and out.
Very nice worker
Great customer service. Very professional and polite.
Great prices and selection. Staff however was a bit lacking she didnt seem to want to be bothered with my questions very dismissive and didnt want to come from behind the counter she was leaning on.
Nice
They are so good customer service relationship
This place has gone down hill, their customer service and part selection is and has been lacking. I will not be returning anytime soon...if ever. Will take my business elsewhere from now on.
Had my part (brakes)at a reasonable price & staff greeted me as soon as I walked in the door. Would recommend.
Made a late night stop here coming from put of town during an ice storm. The staff was so helpful got me exactly what I needed in under 5 minutes even came out to my car to help and provided auto mechanic advice to ensure I didnt wind up stuck on the side of the road.
Always go out of their way to help you out.
I like this store/chain. Well stocked with parts I need and a friendly and knowledgeable staff. Convenient to my home
The employees that work here are great! They are always willing to help me when I need it! The store is very organized and always clean!
The standard AutoZone. Staff are friendly and a good selection. My preferred auto parts store due to the fact they are the only chain store still diagnosing check engine light.
Great service good supply of parts
Got some stuff to clean my headlights.....didnt do what they said it would do...a bit disappointed
My favorite Auto store,good customer service..stay away from the Petersburg store u will be there all day smh
Helpful and knowledgeable staff. Can most always find what is needed for my car.
A superhero saved me! Big statement but every word is true. If you dont like long reviews then skip to the end because this will take a minute. My wife and I were traveling to DC from Hendersonville, NC via I95 and stopped for gas in Richmond, VA. After fueling up at around 8:15PM our car wouldnt crank. A kind young man tried to jump it but to no avail. My wife called AAA and they said theyd have a battery to us in under an hour. An hour later AAA called back to tell us they had made a mistake and no they dont replace batteries they only jump them off. They scheduled a tow truck to get us and take us to the nearest auto parts store and of course the store that was three minutes away had already closed at 9PM. It was now 9:15PM. So while we waited for the tow truck that AAA said would be there in ten minutes, I called AutoZone eleven miles away to let them know wed be coming. The senior employee working said theyd be open until 10PM. Fine by me, we were 5 minutes away. THIRTY MINUTES LATER the tow guy calls and says hes on his way. Like, WHAT?! We franticly call the guy at AutoZone. He graciously and mercifully in superhero fashion said hed keep the store open until we get there. OMG. We get towed to the store and dropped in a dark, deserted parking lot lit solely by the inviting glow of florescent lights inside AutoZone. I have never been more scared to push on a door than that moment. Was I a minute too late? Will the door be locked forcing me to cancel the room I had booked in DC and be towed to a nearby hotel? Sounding like a sigh of relief the glass door swung open and two young men welcomed me in. It was a few minutes after 10PM. The senior employee sold me the battery we needed and asked if I had tools to install it. Ugh, we did not. No problem, he said. Let me shut the store down and Ill get my personal tools from my car and replace it for you. How could we be anything other than grateful. Grateful for him. Grateful AutoZone employed him. Grateful the car cranked after the battery was installed. I asked his name and offered him what little cash I had. He refused it. A classic superhero move. That night was so exhausting for us I am sad to say we could not recall his name but Im close to finding it out. I checked my phone records and have narrowed it down to the correct store location. When I get his name Ill let you know but more importantly Ill let AutoZone know they have a superhero working for them... but my guess is they already know.
Best service around, very knowledgeable
Awesome
Very helpful people here and they seem like they love their job. Very quick and direct answers no matter how complicated or basic the questions.
Great battery prices and customer service they install batteries, wipers and loan specialty tools.
Awesome
Helpful staff who dont talk down to women. Usually have what I need in stock and if they dont, they can get it either same day or next day.
Always helpful with decent prices. Military discount a plus. My preference to the other auto parts stores.
Nice place to be. They will help you out no matter what 👍
The gentlemen working in the store were very pleasant, professional, and helpfulful.
Go see Hunter he is one of the nicest guys. And gets the job done in a timely manner
Great on their warranties. If the part goes bad just bring it in in free replacement
This is a super shop that has everything that will help travelers to fix anything.
They usually have what I need. Truth be told for large purchases I use Advance Auto. I get good online purchase discounts. If I need a single quart of oil Im going to Wal-Mart. 5 bucks beats 10 bucks all day.
When you expect for them to know things and the person is younger than you and still went behind the ears dont plan on getting the right part but I went back and got whatcu needed
Customer service was excellent, checked my oil for me, I had none and put it in for me after my purchase.
Fair prices knowledgeable employees good management
Very good people in there
Stock is good but today the employees were busy smoking in front of the store and talking among themselves.
Always helpful. Needed a new wiper blade. They installed it for me.
Sold me the wrong thing. Needed a cam shaft sensor and they sold me a oil pressure gauge. When I called back they very rudely said their register was closed and they couldnt simplying change the parts out and give me the correct part. They then proceeded to hang up on me
Excellent service and they honor their warranties.
GET IN THE F#@$KING ZONE..
Employees are very courteous courteous when it comes to try to find some they will always help you find it
Place look like it was going out of business.. went for some body putty. Most of the items on shevles where empty. Staff to busy talking and laughimg to each other to help. First part of store bare.
Gave me wrong part and wouldnt give me my cash back only a gift card!!!
Great help getting the parts I needed.
Great service and very convenient!
The employee that assisted me was willing to help and knew exactly what I was looking for. The interaction I had is one of the reasons I still go to brick and mortar stores over shopping online for items I need.
Decent selection but didnt carry the type of antifreeze my VW requires.
Great service always get what I need there
Very friendly Experienced, Very Quick And Efficient!!!Great Customer Service.
Very informative folks. They are very helpful
Friendly and affordable
Nice clean place to visit everything is in place.
Nice employees but area is kinda seedy
Very helpful personnel.
Very friendly staff. The manager Tyrone is awesome!
Less than helpful staff
Helpful quick
Easy to get the parts I needed.
Nice but gave me the wrong part
Good customers service! :)
Dont greet you when you walk in. I was standing there for 10 mins before somebody even attempted to ask me what I needed. While everybody was laughing and talking .
People always knowledgeable and nice!
As usual, they are helpful and have every thing you need. #10AshusTom
Friendly environment nice helpful people
Great customer service and good pricing.
The people are nice.
Good customer service!
Good people working.
Save $10 because the employee help. thank him again 😌
Great customer service
Always a smile on their face, eager to help, clean store
Very pleasant, helpful, and accompanying!
Fast and friendly service
Torque wrench was broken
Gave me the wrong oil filter. I was in the middle of an oil change.
Very large store with alot of parts on hand.
The people that work there are very rude and dont help customers when you asked a question about their cars.
Good Service
Need more staff wait to long
Very helpful
Some employees are knowledgeable
Great team!
Male with bad breath at counter.