Gr
Great American Cookies
1500 Harvey Rd, College Station, TX 77840, United States
Comments
Pa
Review №1

Been walking by almost every day around 5:30 and never open. Clearly hours need to be updated.

No
Review №2

I mean, duh. Its delicious

Jo
Review №3

As I walked by I saw an employee vaping behind the counter.

Am
Review №4

Always friendly faces in there!

Se
Review №5

This location really does live up to the name. Great service, tasty cookies and all around American Greatness. If I could I would give more stars, I’m definitely ordering a cake there again.

Al
Review №6

This store is impossible to get a hold of. I wanted to order a cookie cake for my fathers birthday. I live in Austin so it is not feasible for me to go in person so make the order. The online ordering system does not work and despite multiple calls during business hours nobody ever picked up the phone.

Ci
Review №7

Been here multiple times. There was a bug in the cookie case, and the staff didnt seem to care. This place is run very poorly, with what appears to be supervisors hovering over employees and chastising them openly in front of customers. I about died from second hand embarrassment. The last time I went I overhead that the supervisors removed breaks? Absurd. Would not go back, and am not going to give these folks my money.

sh
Review №8

I was NOT impressed with their cookies or the staff at all. I love GAC but I ordered a cookie cake for a birthday party and when I showed up they did not have my order. I was told they could not find it, then the lady went and looked and found it printed up and laid on the desk (It was an online order). She said they could make it but it would be another 30 minutes or so. Of course I waited but was late to my own childs party. I asked to speak to a manager bc the whole time I waited the 3 ladies working was just giggling and playing with no concern that an order was missed. The manager was one of them. All I wanted was someone to say Sorry I understand accidents happen. Well when I told her that she responded by saying Uh Sorry Whatever, Are you happy. The cookie looked horrible, my 4 yr old niece could have done better. When I mentioned how it looked her response was A cookie man doesnt fit on a square cake ...Ummm Okay, it was drawn on there by you. I asked about my receipt since my credit card showed pending from the online order and was told they didnt have one for me. Needless to say, I left mad with tears in my eyes...yes I know I should have left the cookie but I had guests at my house who drove from out of town. Just so frustrating!!! I was never rude at all, I would have appreciated some decent customer service.

Sa
Review №9

Ordered my daughters cake with no issues and it came out GREAT!!!

Ph
Review №10

Good cookies but the staff are all teens who seem to have you and their job.

RE
Review №11

Very sweet and friendly staff.

La
Review №12

Good employees, great cookie, and great selection of cookies or brownies.

Ma
Review №13

Sad to say my nose let me there but my willpower told me no are you still love to get their chocolate chunk cookies my weakness

ph
Review №14

Would not go back. Employees are difficult to deal with, very rude and apathetic. If asked for any thing, you can expect eye rolls and exasperation from the employees. They are not shy about letting you know they are put out but what your needing.

Fo
Review №15

Awesome cookies, awesome people and awesome service.

Pa
Review №16

Old fashioned goodness, modern conveniences.

Ve
Review №17

Very poor customer service!! Will not EVER get our business!

N0
Review №18

Awesome cookies and coffee.

De
Review №19

I always get these for my kids birthdays.

mi
Review №20

Great cookies

Na
Review №21

Overpriced for cookies

Ki
Review №22

Great staff

Du
Review №23

Great cookies

Ro
Review №24

Pure asucar

Information
24 Comments
3.9 Rating
  • Address:1500 Harvey Rd, College Station, TX 77840, United States
  • Site:http://greatamericancookies.com/
  • Phone:+1 979-764-0079
Categories
  • Cookie shop
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:12–6PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Health & safety
  • Mask required:Yes
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Dining options
  • Dessert:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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