user
uBreakiFix
10260 Baltimore Ave, College Park, MD 20740, United States
Appearance
uBreakiFix
Comments
Im
Review №1

Shaid was a great employee, he fixed devices fast, quick in a hurry. He was always on top of things & never doubted. I got a few of my devices fixed by him and was very satisfied. He’s always respectful and always polite. Never causes an issue with customers and also carry an great positive attitude. Now that he is gone I will be going to another location because it is now so unorganized that they are closing the store early and takes forever to fix devices.

As
Review №2

I love this place!!! The only place I’ll go to for shattered phone screens. They matched the price that I got from an online quote & gave me an amazing screen protector. Staff is always so friendly and helpful!

Li
Review №3

My brand new s21+ had a black screen, not even 90 days old. They honored my manufacture warranty. Morgan was very professional and nice. It took four hours which I didnt mind. Overall a great experience.

Ky
Review №4

I went in with a broken phone and many problems occurred that were not the stores fault and things that were out of their hands. Chris went above and beyond to get all of the issues situated and even let me use a loner phone so I could proceed with my work day. I highly recommend this location and again Chris was very professional and beyond helpful. THX!!!

Al
Review №5

Very professional and communicative. Prompt service.

Ju
Review №6

My screen went black on my cellphone and even though my phone was still functioning I couldnt see anything. The Samsung employee at Best Buy couldnt fix it, neither could the employees at Verizon. Verizon wanted to just send me a new phone but without the screen working I wouldnt be able to transfer all of my stuff to the new phone. I told them I didnt want a new phone I NEEDED my phone fixed. Verizon made an appointment for me to go to uBreakIFixand the guy the assisted me was very professional and knowledgeable. He told me that this was a common issue and that he was certain that he could fix it. I left my phone there for 4 hours and when I returned he gave me my phone back working PERFECTLY. I highly recommend uBreakiFix 👌🏾

An
Review №7

Tried using them as a drop off for Amazon trade in but was told that their systems are down and they were unable to assist me. Wish that was posted on their site before I drove there.

Wi
Review №8

Dont waste your money and time here, is an expensive place.!

Be
Review №9

They didn’t fix my screen they keep giving me the run around, they’re the worst. Plus when I brought out the fact that my screen wasn’t fixed right the first time they started laughing at me, like I didn’t know what I was talking about. It’s been day 3 when they told me to come back tomorrow for the 4th time

Ja
Review №10

Shaid did a great job on fixing my phone and he was able to get my phone fixed fast than expected would definitely recommend!

Ro
Review №11

Ubreakifix saved me from a huge headache. Ive been having problems with getting my Pixel smartphone to charge. I brought it here as a walk in, and they helped me out in minutes. The rep was super courteous when I came in. They found the problem & fixed it in just a few minutes. They even had me test the connection before I left. Thanks!

Ja
Review №12

Shaid and Morgan were great! My phone screen was replaced in 1.5 hours, and very happy with the service provided.

Ez
Review №13

I dropped off my laptop that needed a battery replacement on March 11, 2021, and was told that it would take no more than two weeks because battery needed to be ordered. One month later, the laptop is not fixed. Nobody from the store bothered to call and notify me of delay in the battery ordered. I had to call them myself!!

Su
Review №14

They answered all my questions quickly. Very straightforward.

Dw
Review №15

Ray was exceptional. My iPhone 11 Pro the screen had seen better days. Great price and quality. My iPhone was also fixed and 1hr before the time they said it would take. Blown away.

ge
Review №16

Mamma Mia. Those boys are the reason why video games come to life after production. Excellent skills and good services.

Si
Review №17

Renzo and Morgan were awesome and fixed my phones screen after a pretty problematic screen issue after the phone shops in PG plaza mall totally did not know how to fix it and gave up. In addition, they provided really great advice and complementary help on improving my phone savvy! Thanks again to these technicians for their competent, courteous, and humorous(!) service :)

a
Review №18

Justin was good the service was same day and I got a liquid screen protector that was on sale.

MA
Review №19

I dealt with both Renzo and Brenden, and found both to be incredibly knowledgeable, professional, and attentive to my situation. I felt like they truly cared about my predicament and did everything and more to help fix my phone problem. Awesome experience. I highly recommend this shop and these gentlemen, with no reservation whatsoever.

Gi
Review №20

The staff here were really friendly and helpful! I was really stressed out because Id broken my screen twice in the same week. They worked with me and tried to help me get good pricing on the services and products that I needed. The repair turnaround was within their two-hour window and they helped me install a screen protector properly. Thanks so much guys!

Mi
Review №21

I came here when my screen stopped picking up touch on one side. They diagnosed for free and were very friendly and helpful!They are responsive, take time to explain all the possibilites, and do a great job! They replaced my phone screen in less than 30 minutes! My phone is working perfectly now!

jo
Review №22

Great friendly service very knowledgeable and was done when they said it would be thank you great job phone was destroyed front and back looks brand new!

Ca
Review №23

They were very professional and pretty accurate with time of finished product.

Iv
Review №24

Wow, did an amazing job, am 110% very satisfied, my phone looks brand new like it never had a broken glass, thank you guys for your service, will share my experience for sure.

Ra
Review №25

Amazing!!!! I took a Uber right after work today with my iPhone 11 and they fixed it in just 15 minutes top!!

La
Review №26

Excellent customer service

Wa
Review №27

Very smooth my phone went from a cracked screen to a brand new screen within hours.

ma
Review №28

Morgan was great. Fixed my problem fast. Contacted google twice and did factory reset and did not fix problem. These guys are great and I highly recommend. Will be coming back if I have another issue.

An
Review №29

The service was fast, and the guy gave me technical advice about my phone.

To
Review №30

They are super nice and were able to repair my phone very quickly. They also offered options in case the plan didnt work.Thanks guys!!

Ch
Review №31

Great location. So nice and clean in this place.

Mi
Review №32

This was my first experience with your company and I am totally impressed. Thanks Alex, Basilio,Morgan, and a special thanks to Brendan for saving my Data!! Its nice to be back on the grid.Mike

Ca
Review №33

Great service. Charles and Morgan we helpful in explaining the blueprint of the repair process to me. My laptop is fixed properly. I will return for services again

12
Review №34

Customer service is good but the wait time is awfull I was promised turn around time in 4 hours, no one called me within that time (witch I was suppose to get). I called in and was told that it would be done in 30 min, I came to the store and had to wait an additional 1 hour. So that being said they are friendly but service for turn around time is very very slow!!!

Be
Review №35

I was in the store the 11th of Jan. 21 with my iPad, they looked at it and asked if I had 5 minutes? I told him I’ve got 15 and in less than 10 minutes my iPad was ready to go. Very friendly and Excellent costumer service. Thank you!

Fo
Review №36

Somehow cracked the screen on my Samsung galaxy note 20 ultra (while it was in my pocket)and lost all functionality except make and accept calls. Called in (on a Sunday) dropped my phone off and had it repaired same day. Looks like it never happened. They are an official Samsung repair facility so be assured it will look like and operate as it did when u purchased the phone. Waited til now to rate to see if any glitches or issues with phone or touchscreen. None so far. Just be patient..Took 4 hrs as they are required by Samsung to do a full diagnostic. They also honor Asurion. If youre like me and didnt opt in...it cost 314 out the door. Well worth it to me!

Is
Review №37

Walked in with a software issue with my Note 10+ and my man Brandon hooked me up! Thanks bro! Youre a life saver!

Ra
Review №38

Really nice guy. He helped try to troubleshoot an issue. No pressure, and helped me debate whether to fix or buy a new phone.

Sa
Review №39

Good response in detecting the problem. Can improve their parts replacement and repair speed.

ja
Review №40

They figured out to unstick the stylus on my brand new Stylo6. It was a great group effort!

Bo
Review №41

Brendan was able to stay mate and help me fix my Samsung s8 plus!

Tr
Review №42

My name is Trinh I had a iPad charging problem I went to Apple to get help they said I had to pay to replace the whole device which is very expensive I ended up going to Best Buy who then recommended me to u break I fix Alex helped me he talked to Apple support and after many tries they finally agreed to replace the device for only a battery fee I’m am so happy I love this business and will come here for all my tech needs !!

Li
Review №43

Very polite and professional staff. They were extremely patient and gave me a discount. BUT.....I had my entire front glass frame battery and camera replaced on my Samsung Galaxy 9S+ fixed by them their first day opened. First day and every day since I’ve gotten my phone it’s overheats and can’t use it. I’ve been burned by my phone from it overheating. I’m extremely disappointed in the fact I got basically an entire new phone except the mother board yet my phone is literally burning up and smelling like burning metal. I called them back and because of the 90 day warranty it can be locked at and they see what’s wrong.... But the point is spending hundreds of dollars to have it fixed only to still not be able to use it And it have to be fixed now a second time is really disappointing.I will update with a second review once my phone is fixed again by them.

Da
Review №44

I stopped by the store to address an old phone problem and Charles was very patient, knowledgeable and he had multiple solutions that assisted me with my technical phone challenge.

jo
Review №45

Fair price and quick service for my phone repair.

Me
Review №46

Awesome staff, fair prices, will return for future repairs.

An
Review №47

Very amazing and helpful. Will make sure to come back any time.

Da
Review №48

I have used them several times. A very good value.

Ay
Review №49

Very professional, very serviceable.

Da
Review №50

I WAITED 2 MONTH TO GET MY LAPTOP REPAIRED!!!

Mi
Review №51

Great customer service

Do
Review №52

Sammy was amazing

Information
5 Photos
52 Comments
4.6 Rating
  • Address:10260 Baltimore Ave, College Park, MD 20740, United States
  • Site:https://ubreakifix.com/locations/collegepark?utm_source=google&utm_medium=gmb&utm_campaign=collegepark
  • Phone:+1 240-965-7454
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations