My recent experience with AGL Auto was very positive. My 1st conversation with Ken about the car I was interested in was very pleasant. There was no push or rush to get me to do anything. Several days later Ken and I came to agreement on the purchase of the vehicle. Minor hiccups along the way out of the control of either party but In the end Ken went above and beyond to keep the process running smoothly. The communication from Start to finish was on POINT. When all was said and done Ken had the car at my doorstep when he promised in the condition promised.
Agl is a family business that treated us very kind. They made it possible for us to own a high quality vehicle at a very reasonable price. Excellent inventory a and straight deal. Gianni was quite a young sales rep and knew his tech info well. Anthony was a fun young man. It was as good of an experience as one could expect in these times where buying a car is so difficult. .
Finally an auto place with decency! A family run business thats honest, kind and thorough. We were shopping for our daughters first car and they made the whole experience an awesome one. You leave there feeling well taken care of. The young son was super knowledgeable of the vehicle we purchased and answered all of our questions enthusiastically. We will absolutely buy from them again.
We had been to larger dealers, some that were pushy and rude & some that werent keeping up with what was happening with their inventory systems (so the car on the lot wasnt available or was already sold). Plus it was all business and nothing personable with no impressive prices to deals to offer because, there is a nationwide shortage of vehicles.At AGL, for a small dealership, they exceeded our expectations in everything the BIG dealers werent providing! After 2 weeks of non-stop looking and failure with several of the BIG dealers AGL had everything done with delivery in just a couple of days!In fact, Kens 14yo son Gianni was every bit just as good, if not better, than any of the other BIG sales people we dealt with when explaining the features of my new 2017 Volvo (a lot of features on that car). Anthony, Kens 12yo, was polite/helpful with his mother, Yelena, processing the paperwork with Ken overseeing all the activity.The prices were fair for the value of the vehicles, they take pride in their work, and they are genuine/kind people. We would HIGHLY recommend anyone to visit or discuss what they are looking for with them!
Awesome family ran dealership. Great people! Ken, Yelena, and their son Gianni made it a smooth, comfortable, and you can’t say this too often about many dealerships but my experience was also enjoyable! Their youngest son was cool as well and had good manners. I’m sure he will be a great salesman just like his older brother! I traded in my vehicle and got another as I do quite often actually(LOL) and I have to say this was definitely one of the better, if not the best times I’ve left a car dealer’s lot. They made the whole process simple and they are fair on their prices. I will definitely go back in the future when I’m ready for something else.
Ken and his family run dealership was an absolute pleasure to deal with. So often you hear about shady car dealers but I can assure you this is not the case with AGL Auto Exports. I found the car of my dreams at a very fair price and also found Ken to be a man of his word and in this time, thats very rare. I highly recommend potential car buyers to check them out!!
This is a streamlined operation that makes the entire process a rather pleasant one. Ken gave me a good deal on a used Tacoma, working with me to reduce the price even though it was a very reasonable one to begin with. He even threw in some running boards free of charge. Yelena did all the office work with efficiency and due diligence. Unlike large dealerships, there was no BS with the sales guy and management. The paperwork was very straight forward and there were no surprises. In all, a great experience. I would definitely recommend AGL if you are in the market for used vehicles.
Ken was incredibly honest and upfront and there was never even a hint of sales pressure; hes a rare gem in a difficult industry and hes a real pleasure to work. I highly recommend shopping AGL if youre in the market.
It is my pleasure to share my experience with AGL Auto.I was searching for a Mercedes for my wife, as she was told by the dealer her car was not worth repairing. They were trying to get her into a 45k car.My search led to Carfax, and we found a few choices with one being with AGL Auto. Soon after my inquiry, Ken called and I met him at 7:00pm. Kens older boy, Gianni was a wealth of knowledge and helped in making our decision so easy. We settled on a beautiful White E350 with great mileage.We enjoyed meeting and working with Kens family.Based on his recommendation I went to Sunmark and got a loan in about 20 minutes. Yelena, Kens wife made the process so smooth.When we went to pick up the beautifully detailed white Mercedes E350, Gianni took the time to cover the many tech accessories on the car with my wife, and even set up my wifes phone . Great experience. Great family! I will be back.All I can say is, Happy wife, Happy Life.
Excellent customer service, friendly environment, fast and curteous service. Highly recommend!!
Ken is lovely to deal with. He is very knowledgeable, kind and really knows his cars, He chooses cars that he loves and takes pride in and ones that all very well maintained and cared for. I got my beautiful BMW X3 from him and it is a fabulous car. I am grateful for his expertise and generous service. It was a pleasure doing business with Ken and I will send friends to him and highly recommend him and his excellent team ( Lena, his co-worker).
Very friendly family place! Truck was immaculate at pick up. Great vehicle for a great price. Ken and family were personable and easy to work with, no pressure to buy, highly recommended, check them out if you need a car or truck.
Very Pleasent Experience! Courteous Knowledgeable and Honest!! Ken(owner) was Kind and Not Pushy!! Very Excited to be Driving off the lot with my Pretty new Land Rover!! I highly recommend AGL Auto Exports!!
Ken and his family were absolute delights to work with. Ken went out of his way to make sure I got the best service. Great family, great car, and great service. Thanks guys!
Ken and his entire staff were very professional and exceptionally knowledgeable.Prices are competitive and we Know because we have been searching for my vehicle all over New York and throughout New England .There is no pressure here, only helpful advice and they absolutely make the job of buying a car a pleasure.Thank you to Ken and the whole team.We will be back for our next vehicle.Joan Lutz
Ken and Leana very nice and helpful. If you looking for a car and can go to AGL Auto you will not disappoint 🥰
Awesome experience and very happy with my purchase.
Fantastic customer service! Family owned and very friendly. Couldnt be happier. Highly recommend
Ken at AGL Auto Exports was very friendly, knowledgeable, honest and open and took great pride in the vehicles that he sells. It was so effortless to deal with AGL Auto Exports. They made the whole experience as easy as possible. I would recommend them to anyone that is in the market for a vehicle. 👍🏻👍🏻
What a great deal we found. Very honest and cairing person. Took care of all our needs
Great service and knowledge of vehicles. Very patient with paperwork process. Happy customer.
Ken was great. He went the extra mile getting my truck ready for me. He was communicative and responsive. We want to purchase our next vehicle from him.
Great no hassle experience! Very knowledgable friendly staff that puts the customer first. Priced to sell would buy there again. Well worth the 2 hour drive.
The vehicle I was looking at was represented exactly as it was.. no nonsense.. great service and prices.. Ken even picked me up at the train station when it was time to pick up my vehicle.. I would absolutely recommend this dealership and when its time.. Ill be back
Ken was awesome. Fast and easy sale and the vehicle was so nice and clean also he did a ton of extra work on it to make it look awesome. Thanks Ken for your work during this stressful covid time!
Great place to buy a vehicle. Honest people that are easy to work with and they do what they say and say what they do. Fair and affordable!
Excellent experience at Agl auto my vehicle was clean and more then I excepted.
Really enjoying our recent purchase from Ken at Alg Auto....he has a great selection of beautiful vehicles that are priced right. Would not hesitate to work with Ken again!
Honest, easy to deal with. All car transactions should be this great!!
Total disrespect. I came in 20 minutes before it closed yesterday. Chris answered a few questions for me about a diesel truck I was interested in purchasing. I currently have a Subaru forester sport which is my everyday car for work. Chris said I would get a call today about setting up a test drive. Since I didnt hear from the company I gave them a call and the owner of the company answered and didnt treat me like a customer at all. Once he knew who I was he assumed that I was looking to trade in my Subaru and simply said sorry we are not interested in your car; theres nothing we can do, have a nice day. I then stated that I was still interested in the truck, he had no interest in showing me the truck though. What he doesnt know is that I was willing to make a cash offer for the truck. Was it the fact that I came in an old Subaru? Trying to figure out why this company was turning down business. I make more than enough to afford the truck and I will not be supporting this business.
Just bought my first Diesel Pickup Truck from Ken, and I’m in love with it. The one thing that I liked the most about Ken is he was a No pressure/No BS salesman, he answered my questions and let me make my own decisions, I stopped in on a Monday and had my Truck 2 days later. Ken puts out a quality product with his vehicles, and I recommend him and look forward to doing business again!
If I could leave NO STARS I would. Agreed to purchase in a Dealer to Dealer (Wholesale) transaction, a 2013 Ram 2500 Laramie Longhorn. As is quite common in wholesale transactions dealers give accurate descriptions over the phone as a dealer courtesy. After I asked several times if this truck had any frame alterations or structural damage he assured me that it did not. My drivers arrive and pick the vehicle up on a Thursday where they dropped it off to my certified garage for Pennsylvania inspection. The manager at the garage called me and asked me to come look at this vehicle concerning the frame. I couldnt believe my eyes when I actually looked at the cobbled mess under that truck which was a $70,000 truck new. I will repeat that I asked Mr. Brown several times about the frame of this truck, to which he responded youll love it, NO FRAME ISSUES! This truck had been retrofitted to a Fair Type Pulling Truck with frame alterations and most importantly with a HOLE in the Right side Frame Rail from someone overheating the frame. Needless to say my PA Inspection Garage failed it for PA Inspection. I returned the truck back the Next Day. Mr. Brown was ticked at me because he was getting the truck back. In My 20+ Years in the Car Business Mr. Brown holds the record for the most underhanded dealer Ive ever encountered!!! Be very careful of this guy!!!
Im not a big car person, however the owner & staff were personable and very helpful. The prices seemed appropriate and the owner pulled up carfax on the auto my husband wanted to buy.
Very nice people and very respectable car was great and the service is outstanding would love to do business with them again.
Ken is very professional and did not rush me to purchase. He has a great inventory of vehicles, all in great shape. He hand picks his stock to deliver quality to every customer. I highly recommend this veteran owned small business. Thank you Ken for the smooth and straight forward buying experience!
AAAAA+++++ GREAT PLACE TO DO BUSINESS WITH.. KEN WAS A PLEASURE TO DEAL WITH!!! LOOK FORWARD TO MANY MORE BUYING EXPERIENCES WITH AGL!!!!
Bought my truck from Ken back in April 2017. Love the truck and get compliments on it daily. Ken was very laid back and the whole process went smoothly. Hes got a great selection and is very easy to do business with.
Super clean vehicles, very respectful service. Ken is a helpful and genuine guy.
Picked up a 2013 Jeep Wrangler. Clean truck, but when I took it my mechanic the front brakes were shot and the emergency brake was disintegrated. Ken refused to make any adjustment. His solution was for me drive 4 hours back to him so he could look at it.Before you sign the papers find a local mechanic to go over your purchase. My mistake cost me $500.
We treat all our customers like family those who pos negative feedback it due to no patience to work things out we pride our family name and will continueGod blessKen
Ken and his staff at AGL Auto Export offer a wide range of interesting high quality vehicles at more than fair prices. With many years of experience in the automotive industry Ken is very helpful in helping you find the right vehicle for your needs and he is truly a nice person to deal with.
Easiest car buying experience ever. Ken was very professional and knowledgeable about the cars on his lot. I did not feel pressurized in anyway. He even stood in the line at the DMV for over an hour so I could get my ride sooner
This lot is beautiful I purchased 2 cars from here a 2011 Range Rover sport Hse luxury edition with 70k miles and it drives so smooth and it is a beautiful trick and I bought a 2016 Jeep Wrangler white with 10k in it and these cars you can’t get anywhere else please stop in and take a look you will like what you see
This place is great I got shown around to all the jeeps he had they were all newer they were all from 2013 and higher all had Low mileage and are beautiful cars his lot is always clean and you can always see the cars
They were great and quick. Great to work with!
Disrespectful & rude. Called 4 x before visiting dealership with no answer & no return calls. Arrived 2 hours before closing & being there & looking at truck for over a half hour, guy decides he has an emergency & has to leave. Emergency I understand, but if he would of taken care of us in the 1st half hour, we may have purchased the truck from him. Just wanted to hear truck run.He he was still there at least 20 minutes after emergency.Drove 2 hours to see the truck!
This guys a clown. I stopped in yesterday with $21000.00 cash looking at 2 trucks. One for me and one for my son. I was the only one on the lot. He walked by me twice ignoring i was there, then when i walked to the office to offer him $16000 cash, as i went to walk through the door he stuck a be back soon sign in the door... pretty much like putting his hand in my face. Well your loss moron.. went 2 miles away bought 2 chevy 2500 extended cabs. One a 2001 and the other a 2004. Anyone thinking of going to this place????? Go elsewhere. Try Anthony motors. They actually want your business.
Great experience, in and out right price right truck and no BS. Searched high and low and Ken Brown made it happen, thanks again! Highly recommend people looking for a truck go see AGL first!
Ken was very helpful!! And got me exactly what I was looking for thank you ken!!
Stay clear of this guy. Totally rude and dishonest. There are much more reputable dealers near by. Horrible experience.
Great affordable, hard to find import cars.......Great Dad to his Boys and one Hell of a Coach!!!! Keep knocking them dead KB...MORT......theres always a bad apple in the review world, dont let that get you off traffic....stay on track....#riseup
LOOK AT OUR CUSTOMER TESTOMONIALS WE EVEN HAVE GREAT EBAY FEED BACK ITS EASY TO BASH SOMEONE ON THE WEB ITS CHEAP RETAILATION .THANK YOUMY CHILDRENS NAMES STAND ON OUR BANNER WE ARE PROUD AND HONEST LOOK ON OUR WEBSITEGOD BLESSKENAGL AUTO
Run!!! dont walk from this highly dishonest person! he buys wrecked vehicles and spruces them up for resale. My fiance and myself went to AGL auto to look at a truck we had seen advertised. Ken was very rude on the phone before we even met him refusing to negotiate on the price. We test drove the truck and found 3 issues wrong with it. Ken said if we wanted the truck he would fix everything. A week later he called and said the truck was ready if we wanted it. We drove 3 hours. Ken rushed us in to fill out paperwork. After i handed him the $10,000 check, I asked him if he had found a spare tire for it. He acted suprised and said he had forgotten and for me to go to a junkyard and he would pay for it! I got in the truck and noticed the AC was still blowing out hot air! He again acted suprised and said his mechanic told him he had fixed it. Again he told me to take it to a repair shop and call him for payment. When I left, The truck was still pulling hard to the right and the check engine light came on! Again he told me to take it to a repair shop! The following day, I found out the truck had been wrecked and Ken claimed it never had been. Long story short, its been in the shop 4 times. $2500.00 in repair bills later, Ken has refused to help except for paying a small portion of the bill and it was like pulling teeth to get that! Ken has refused to refund my money and we are now saddled with a heavy debt from this whole experience. The head gasket has blown and the truck now sits off the road. Ken wrote a comment in response to this post saying its easy to bash someone online. Yes it is, when the person doesnt show up to the arbitration hearing that was set to resolve this situation! Ken refused to show! How lame! Also, Ken called the police on me for writing this review. A truthful account of my experience! Nothing more. Ive said nothing untruthful. Here or any other place online! I believe thats my right. No? Interestingly, 3 days after I wrote this review, 5 people wrote good reviews about agl auto. Obviously friends of his doing damage control! Thank God my father lets me use his truck. I would strongly advise anyone looking for a car or truck to steer far and clear from Ken Brown of AGL Auto in Cohoes, NY. Google allows only so many words to describe my experience in this post. I wrote a more detailed review on ripoffreport about my experience with AGL auto and nothing good! After he got our $ his whole attitude changed. He made comments like You bought a truck and not a Mercedes! Prior to that he complained the whole time about his life. His divorce, how his wife cheated on him, and even bragged about his 400,000 house! Im now struggling to make my mortgage payment because Im paying for a truck that I cant even drive! Thanks Ken! One hell of a guy! LOL! Buyer beware!
EDIT2: My last edit was a little preemptive. Ken never gave me my battery. When I asked him why he refused to give it to me, he said, and I quote, Being that I went above and beyond to help your financial situation (referring to financing through Cooley due to a loan condition) then all you needed to do was ask im a very reputable business man you bash me on google sorry I had had a change of heart. Sorry, but the last time I checked, if you sell someone a car with a bad battery that poses a risk to those in the car, your probably going to get a bad review. Hey, would you look at that, now you have a worse review than the first review I posted. Oh and tip to Ken if your reading this: Work on your communication man. Half the texts i recieved took several minutes to decipher. Stay away from this guy.EDIT: Ken came through with a new battery and the valve cover gasket, after I finished the work the car is running great with no issues, no smells and no oil leak. Only paid for sparkplugs from advance auto parts.Bought a gti a few days ago. Clean car. drove less than 75 miles and the check engine light came on. P0303 cyl 3 misfire. Took it to my mechanic who noticed a massive oil leak from the valve cover, and also that all the spark plugs were completely coroded. Clearly no preventative maintenance had been done, nor was any of this noted before I purchased the car. I was told ken would be putting in a new battery, which he did, however the first night I parked the car, I noticed a sulphuric smell coming from under the hood. Sure enough, the battery was smoking and spewing liquid everywhere. Ken only offered to pay for the valve cover gasket ($25 his price) but no labor.A new battery, spark plugs, and valve cover later, the car seems to be running OK. Overall happy I got the car, annoyed that I had to spend so much just to get it running up to par. Oh yeah, the tires are completely dry-rotted. Not sure how it passed inspection. Not to mention how much time I spent waiting just to talk to Ken.
Ken Brown goes above and beyond to satisfy his customers
Ken was rude in our correspondence and devalued my trade in offer based on opinion, even though the trade in booked $2k over the price of the car I showed interest in. Avoid this Dealer