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Midway Auto & RV
2226 Big Horn Ave, Cody, WY 82414, United States
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Midway Auto & RV
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mi
Review №1

I bought my GMC from Midway a few months ago from Ty. They even brought my SUV to me before I bought it from Laurel just so I could look at it. I was super happy with Tys professionalism and over exceeding my expectations.I felt my power steering going out and as soon as I got back to town I called Midway about my power steering. Sam got me in the very next day. Although it took another day to get my part for my SUV it was fixed in a timely manner.Thank you guys for making it such a great experience!❤️❤️

Fe
Review №2

Alright place but Whitlock Motors is the best. Well, you guys tried to charge me $12,000 over on a vehicle that was not even worth that at all. I didnt even find out until I went to Hertz and they showed me on the computer. Just saying, the Midway in Laurel tried to sell me an extremely over priced vehicle. And I know someone who bought a Denali from you and it has had to be brought in from issues since she bought it almost every month. Just mine and someone I know who have had bad experience with yall. Sorry!!!

La
Review №3

Ty and Mike were great! The process was super smooth and we left feeling comfortable and excited about our new camper! 😁

He
Review №4

Super nice campers. Staff seemed like we were a pain. Wanted to get us in and out as fast as possible.

Mi
Review №5

Came back to Midway to upgrade to a 2021 Montana High Country. We are thrilled with our new purchase. Midway has several budgets and floor plans to fit the needs of all people. Prices are the most competitive. Thanks to Ty and the crew!ought a 2020 RV. Great prices and EZ financing. They will work hard to get you that perfect deal. Thanks Tom Croft.

Ca
Review №6

We had been looking for some time to find the right camper to fit our 5 teenage kids and us when we stumbled on this one. Doug was my contact and he was very quick and professional about how he handled the whole deal. We bought our fifth wheel unsight, unseen, they shipped it to us, and we couldnt be happier with it. Doug is a very honest person and owns his word. I will be back if we ever sale ours.

Ly
Review №7

Sean our salesman went above and beyond for us being out of state and buying the RV we wanted. Matt was great giving us our orientation to our new travel trailer!

Br
Review №8

Matt Sandoval and Scott were amazing went above and beyond to help us! Highly recommended!

Ti
Review №9

Good luck getting someone to sell you a car! Never open.

Ka
Review №10

Good service. Thanks for fixing our fridge.

Er
Review №11

I called this place 6+ times. Went in there numerous times asking about specific vehicles and when the damage to them would be fixed. They told me they werent sure, but theyd call me when it was all fixed. Never heard from anyone at Midway in regards to said vehicles.

Sa
Review №12

Have bought several vehicles from midway! Specifically Thomas Croft. He goes above and beyond every single time to make sure I am happy with my new vehicle. Keith and Joey are awsome to deal with as well! Fun, friendly and welcoming environment. Definitely don’t feel like you’re stepping into a shark tank like most car lots. These guys are not “car salesman” - they’re down to earth and knowledgeable. Highly recommended

Ch
Review №13

I had warranty work that needed to be done on my camper. It took months to even get an appointment, I left message after message and never received a return call. Finally I emailed the business office and the next day they called and set up an appointment a few weeks out, as that was when they had an opening. They had the camper for over a month, I made numerous calls to check on it. Again, I never received return calls. I emailed the owner, never heard back from him. They did finally hire someone to answer calls, after the camper had been there a month. They hadn’t even ordered the parts that were needed yet by that time.When I found out it was finally finished, I went to pick it up. No one was there to discuss anything, or show me what they had done. I went into the service office, was told it was done and I could take it. I struggled to get it hitched up because they didn’t use any blocks under the jack and it was too low. After about 15 minutes a guy did finally come over and helped. I don’t even know if he worked there or not.Bottom line, they did not even fix half of what needed to be done. Some of the work they did do was very shoddy, leaving unsightly permanent damage to some woodwork. I had to take it elsewhere to get some of the work done, and I ended up paying for the warranty work that Midway was supposed to have done.I have never, ever come across such poor customer service in any industry prior to this.

Jo
Review №14

Great place to work with and tons of options!

St
Review №15

Make sure to verify all claims made on the listing and by the staff.Items that were promised to me to comply with selling me the vehicle as Certified Pre Owned (CPO) were not honored and they flat out told me that they were not going to take care of CPO requirements. Later found out from FCAs Jeep Division that this vehicle was never certified at all despite it being priced as factory Certified Pre Owned.They refused to provide me with the emergency key that was missing from the key fob when I noticed it and asked about it.Chips and scratches that were supposedly touched up were done with a different colored paint which is coming off already. Thankfully they didnt do them all. I had to get a factory paint touch-up pen to do it myself with the correct color.Found out that it had been in an accident when I took it in for some maintenance. On closer inspection I noticed the body work done was subpar and rushed, as the right part of the bumper, the right headlight and right front fender do not line up properly at all, and the hood wobbles from the wind when driving.I dont know what happened to this company, they used to be 100% straight up, honest, and trustworthy.

Br
Review №16

Went to pick up my bumper pull trailer today,had some warranty work done, the closest dealer to me was 90 miles. Midway told me it was ready to go, showed up at 10 am and checked out their service. All was good except the most important, the heater in the trailer. Per phone conversation did you fix the heater,response was heater started and shut off as designed. So the first thing I check when I went to pick up my trailer was the heater. The heater is not fixed and still cycling trying to get to thermostat temp. Needless to say not Happy and I new before I even got to midway rv Cody this is what I was to expect.so all said wasted my Saturday and 35.00 in fuel to go find out it still is not working. NOT HAPPY AT ALL WITH MIDWAY RV

Su
Review №17

Quick, Easy & Honest! I don’t have to spend a whole day haggling over prices! I tell them what I’m looking for and the price range and they tell me what they have! My 2011 Malibu that I bought from them 7 years ago has been a great car. It’s still going strong with 185,000 miles! I was recently looking for an Acadia. They didn’t have what I wanted at the time, but said they would watch for me. When I found one through a private party, Midway let me know it was a great deal and wished me well! I’ll go here every time I’m looking for something new.

Sa
Review №18

I am extremely happy with Midway Auto & RV! Our salesman, Ty McGowan, knows his stuff. Very helpful and kind. When we needed help with our RV, he was right there. I highly recommend them! The owner was great too! You will be happy you chose them!!!

Ci
Review №19

Cam was great to work with in getting a new car. He took care of everything, including getting some minor issues handled. Very pleasant and efficient. We will definitely purchase from Cam and Midway again!!

Ke
Review №20

My parents have gone through midway for years, so when I needed to get my own car, I knew exactly where to go.I don’t have the best credit, but Thomas still worked super hard to get me the best deal!I’m very please with the great customer service from Thomas and everyone else there! The car is great! 10/10 recommend!

Jo
Review №21

Dont go here they sell lemons and you will not get your vehicle fixed by them at all. Chris and Mickey are basically the shadiest of car dealers in the business. look at the reviews of people buying and getting screwed by these guys. I have reched out to many people here to start a class action law suit if you are able and willing to join this please contact me. The more people the more witnesses to the deceptive practices.

Za
Review №22

Friendly service. Cam got me into just the right vehicle that I was looking for.

Ja
Review №23

My grandson went there to learn how to fix transmissions

La
Review №24

Would give zero stars if possible. Put a deposit on a camper that the ad clearly said fifth wheel. Put a fifth wheel hitch in our truck to pick it up and drove 4 hours one way to get it. My 10 yr old was super excited at the prospect of getting our first camper! Got there and it was a gooseneck. Salesman Cameron wanted to argue with me that the Facebook listing said Gooseneck even though I had a screen shot that said Fifth wheel, he didnt even want to see it because he didnt believe me. Cameron wasnt willing to do anything to make this right! We wasted an entire day and spent over $100 in gas to get there and back! Shady place, terrible customer service, save your time and money and go some place else!

Ke
Review №25

They could care less if they sell anything!!!

Ja
Review №26

These guys/gals could not have been more gracious. As travelers through their town, they have us great and prompt service - thank you Sam.

Pa
Review №27

First off Ty does not how to communicate with customers. Says one thing doesnt follow through when we got to the point of driving SIX hours to pick up the RV after being told what we needed to bring paperwork wise we call Ty and he says NO I NEVER TOLD YOU WERE APPROVED. Complete waste of my time energy money and the reality that if youre not from Wyoming a handshake and youre word doesnt stand true. Obviously we do need more Wyoming Cowboys!

Za
Review №28

Joey at midway in Cody was great to work with. I’m very happy with the experience I had. Good choice.

Ba
Review №29

We bought a toyhauler from Joey and he was great to work with, very helpful & patient, answering all of our questions. The service department has also been great! Sam went over and above by helping us several times on a weekend and the service manager was very helpful on our walk through when we picked up the camper.

Bo
Review №30

Great deals! Tons of my family and friends shop at the Midway Auto and RV stores and are very pleased with their vehicles and service. Best RV selection around! I cant say enough about these guys!

xX
Review №31

It wad great, we came in and they fixed it fast so they didnt charge us!!

Au
Review №32

I bought a car from them and it had so many problems. When I asked if they would fix it then refused to then wouldnt return my calls. And then decided to help me but getting them to give me a direct response is like asking a rock how theyre doing.

Ro
Review №33

We recently bought a Montana High Country 5th Wheel from Midway Motors in Cody, and could not be more pleased with the experience. The few service issues we had were handled quickly and on time as promised. Ben worked with us to meet our schedule and did not let us down. I have had experience with other firms that were very nice people, but did not deliver. These people are exceptional and do deliver on their promises.Bert

Rh
Review №34

Keith Grant has been amazing to make sure that I got into a vehicle that is dependable and a payment that I can afford Im so grateful for his help with finding me my new vehicle

An
Review №35

We were in the market for a bumper pull toy hauler. I came across Midway Auto & RV thru Facebook. They had a huge array of different campers to pick from. The inventory was impressive. It didnt take long to find the one. We first spoke with Ty there just on some inquiries. He was willing to answer any questions we had and was super helpful. Then finanly we found the one, I called back and their salesman Cam helped us from then on out. Cam is super knowledgeable and customer first focused. Which is definitely refreshing when working with dealers. He was upfront and honest. Never did I feel like I was being taken advantage. I feel like he did his best to take care of our wants and needs. Their pricing for value is fair and was in our favor compared to booking value. They definitely outshinned the local RV dealers here in Casper WY in inventory, price, and customer service. Thanks Cam, Ty and Midway Auto & RV. Cant wait for the adventures to come with our new camper!

He
Review №36

You are going to get the best deal at Midway! They will answer your questions honestly. You can trust them!

ro
Review №37

Good selection of vehicles and reasonably priced. Knowledgeable sales representatives. No pressure. One salesperson and no sales gimmicks. Straightforward pricing. Overall, excellent experience.

Ja
Review №38

Joey the salesperson is terrible. Coming up from Billings, I was told the campers AC heater and everything else works great. When I get up there, 2 of the 4 jacks are bent and they said we are going to mail to you. The canopy was torn. The AC kept blowing the breaker. Horrible experience! If you are from out of town, stay away. Midway Cody does not care for the customer, just to make a sale. Unbelievable!!

I'
Review №39

They totaled the car we asked them to fixed they ruined the oil filter and wouldnt fix it. If you want repairs go to B & B Fleet Services.

Bi
Review №40

Great service manager will treat you right

Ca
Review №41

Awesome selections of campers, cars, trucks, boats and toys. We just purchased a new Keystone Hideout camper and are thrilled with it!!! Thanks again everyone at Midway. You made the experience so positive for us! Sincerely, The happy campers!

Gl
Review №42

Some people bash midway. Not fair they are great people to work with when buying a car. I told them what I wanted and what I was willing to pay and a day later I had a new car for a great price. You guys rock.

BG
Review №43

My family has bought vehicles from these guys before. Not only did they go above and beyond selling her a vehicle but the service is awesome. These men i have dealt with for several years and they never let me down. Thank you guys for your awesome service.

Lu
Review №44

Joey is the man! Super happy with my new truck.

Ti
Review №45

I bought an RV from them and was told everything works when in-Fact the Refrigerator does NOT work. They knew when I bought it I would be living in it year round. I called and they had someone come look at it and said I needed a new one and they would have someone get in contact with me. Here it is 2 weeks later and I still havent heard anything. I have tried calling and leaving a few messages I finally got ahold of a live person and they told me they would call me right back here it is 5 hours later and I still havent heard anything back. I had to go Buy a full size fridge to put outside my RV for my food BUYER BE WARE!!!!!!!!!!!!

Bi
Review №46

I needed a new toilet in our motor home. Called at 9:00 am. They had the same toilet in stock and would install it as soon as I could arrive. The old was out and the new one in within 30 minutes. Price was right and they are very friendly and understood RV life style.

Ke
Review №47

Great place to buy! Always treated me fairly!!

De
Review №48

I have traveled to their location (40 miles away) TWICE to discuss purchasing a vehicle. First trip they told me they would bring in the vehicles for me to look at and call me when they arrived. NEVER CALLED ME! Second trip I test drIve a vehicle and found a heating issue. Was told a mechanic would look at it and again I wold receive a call. NEVER CALLED ME AGAIN! We called twice and no one knew anything about the vehicle. Wasted time and gas- do they actually want to sell anything?!

Ca
Review №49

Cant believe a company operating in a small area can afford to have customers badmouth them. I bought a car to get back and forth from work. Engine blew first week. It was under warranty and they fixed it, but during that time they never returned calls and told me the engine me they were ordering has 53,000 miles. Couldnt get them to give me the information on the engine they installed. Finally a lady called me and talked to me like i was a child. Had to call the Worland store and got the info. Turns out three engine they installed has double the mileage they told me. Liars and cheats. Very poor customer service. I question people who chose to work for shady companies. Wont be doing business with them again. I suggest Underriner in Billings.

He
Review №50

Good selection of reasonably priced vehicles, easier than most dealerships to work with.

Ju
Review №51

Too busy to find the car I needed. I found one on my own. Too bad. I was good to go and cash in hand.

Mi
Review №52

Definitely used midway to boost my credit score. It worked! ❤

Pe
Review №53

Great place to purchase a 5th wheel or used motorhomes. Great service!

to
Review №54

Great dealership!! prices are below retail every vehicle comes with a 90 day warranty!! The staff is very nice and helpful!! Highly recommended!

MI
Review №55

Completely ripped my family off and framed us for things we didnt do.

Ry
Review №56

Great RV selection, lots of trucks, cars and motorcycles. They even have boats for sale. Low pressure laid back sales. Worked with Anthony he is a strait shooter!!

br
Review №57

Horrable costomer sevice. If you are a femail and you have a waranty they will act like you dont know anything. They are doing it to my girlfriend right now. Also they have alot of hiden fees with there waranty that they wont tell you about unless you have a problem with youre car.

Ch
Review №58

They sold me a Lemon 🍋 with a bad; transmission, injectors, 4wd & an engine that grenaded only monthes after buying the vehicle. They are scammers #🍋 🍋 🍋

Ma
Review №59

Great service, great price on vehicle. Top notch.

Ma
Review №60

Best customer service in the area. Awesome products and amazing people- perfect combo!

St
Review №61

Good deals, good people, good experience. I would recommend to anyone.

Ha
Review №62

Worked with Josh K, he was very professional, nice and got me into the car I really wanted, and gave me a heck of a deal! Would definitely recommend you go see him.

De
Review №63

I, along with a few other people have called to inquire on a vehicle and start the loan process at midway auto in Cody WY. They will take all of your Info..be very interested in your purchase but when you tell them I only have $500 down or I need financed, (which they state is perfectly fine on down pmt..etc.) they say I will run you through our lenders and give you a call back when we find you a lender, and if your not matched with a lender the owner himself will call you and get you financed! NEVER have any of us recieved a call back! The customer service needs to be CUSTOMER SERVICE not self service and ignore when the customer doesnt have the amount/$$ down that the seller desires.

Kr
Review №64

We had the worst experience when we baught two vehicles at once from Midway. Both vehicles had non stop problems that were never covered by the waranty we also baught through them. After 9 months of expenses and them still adding up we traded the vehicles in in Rapid City and had a bunch of negative equity role over. It didnt stop there as when we called to cancel our waranty it took over a week of calling no returned calls then treated poorly over the phone. I will never buy another vehicle through them and will never recommend them!

Va
Review №65

WORST place to deal with. Very poor customer service. Vehicles have multiple issues they dont tell you about. I would NEVER recommend this place to anyone.

Mi
Review №66

Worked with Tom craft and got a great truck. Some how he got me financed and out the door. No pressure, just good friendly help.

da
Review №67

Very friendly place knowledgeable staff office manager is awesome!

Li
Review №68

Joey and nate where very helpful. Thank you.

Ba
Review №69

Only place to buy a car!!!

KY
Review №70

Amazing fast service got in and out in about 45 min with the car we wanted!!!!!! Thanks Tom!!!!!! Midway will always have my business!!🖒👌👏

An
Review №71

Value pricing are you kidding!? A 2002 Cadillac books at 7,000. You hooked my Son for 24,000

Br
Review №72

I was having trouble with my other truck so I came in to midway auto they got me into a new truck they really appreciate there customers they do everything for there customers

jo
Review №73

Lots of vehicles to choose from they will work with you.

ha
Review №74

The worst place to purchase a vehicle unless you like to get ripped off

Ja
Review №75

Somewhat decent car poor service

Ch
Review №76

Nice staff very reliable

Ja
Review №77

Great people, great place!

Je
Review №78

I made purchase of car, and took them over a week to order part to fix electrical problem. During said week I was text asking when I would pick up car, at which point I reminded them of part needing replaced first. Lack of communication within company.

Mi
Review №79

The trucks i was looking at the sales guy could not give me the same price when I went back to look what a joke.

Ph
Review №80

Mechanics arent very knowledgeable.

ro
Review №81

Be careful here!

Pa
Review №82

I bought three vehicles from them and referred two or three people who bought vehicles

IQ
Review №83

Friendly staff, no pressure felt. Would buy again.

cu
Review №84

Great service

J
Review №85

Lies and tricks

Mi
Review №86

Ripoff

Li
Review №87

Excellent

Information
100 Photos
87 Comments
3.7 Rating
  • Address:2226 Big Horn Ave, Cody, WY 82414, United States
  • Site:http://midwayautorv.com/
  • Phone:+1 307-587-7571
Categories
  • Motorcycle dealer
  • RV dealer
  • RV repair shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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