Probably one of the last great stores with real service. I have shopped here for over 20 years. They are very nice people. Good selection on tools, supplies and hardware.

I have found numerous products at this store being sold well above MSRP or even local competitors prices. White-labeled/ACE products seem to be particularly vulnerable, but otherwise it appears random as to which items are marked up. For example I once found that among several respirators offered, two were priced around their MSRP, while a third was nearly twice as much as what it sold for just across the parking lot. Furthermore this store has a fairly strict policy to not offer price-matching. Aside from this issue, which I sincerely hope will be addressed some day (and will update my review accordingly), its a fine store. The employees are always helpful and friendly (except one manager/owner?, perhaps not even there anymore though).

Never really review these companies as they are just what they are. Go ahead and get your stuff and leave.My last experience is vastly changed my mindset about this location.I was in there maybe 10 to 15 minutes looking for product for my business. During this time, I heard a lady walk in start yelling at the employees that it was their fault that her weed wacker did not work. Remaining extremely calm, the devices worked perfectly fine, they calmly showed her how to use it, then she threatened them that she would be back if it didnt work. Incredibly professional in the face of adversity.They also helped asked me if I was finding everything 4-5 times in my 10 min visit.10 stars to these employees.

Great customer service! Management is wonderful! Thank you all for being so helpful, and for being so kind. You do a lot for this community!

Very helpful people. Helped make my project a success.

The owner allowed employees to violate cooperate policy. No mask caused someone close to us to get Covid. This owner doesnt care about their employees. I would suggest you go elsewhere you might end up sick..

They always have what I need. I required a hg (mercury) vapor flourescent tube, not LED, and they had it. Great place and very helpful assistants!

Always a great experience. Very helpful staff.

Great customer service thank you John D, Pat and Heather!

Pat and other staff members really helped me out on pieces for a flag pole project!! Outstanding!

Always a great place to shop they always are there to help I know what theyre talking about if you need anything always go to Ace hardware

Disappointing as this store closes way to early..5pm.Then wonder why stores like Walmart get all the business... By the time people are off work Walmart is the only thing open

Very friendly and helpful employees. I have always found what I have needed. I have even found more of what I need here then what I can find at walmart!When I am having a hard time finding something a employee has always helped me!!Highly recommend this store!

Kindest, most helpful people I have ever met ! I wish every store had this kind of down-home service

Cody Ace hardware is the place to be in Pat knows what hes doing.

Very helpful staff.

Very nice and great people. Easy to find what you need.

Good friendly, attentive folk

So far my experience has been mixed half the time folks are quite helpful other times I cant get anyone to make a key or get a length the of conduit cut for me. But overall have had a good experience and they have good stock albeit a bit limited in regard to say toilets. Been here a few more times now and they are quite helpful, think I caught them at an odd time before with staff. They are also great with returns.

I had three things to get and a worker helped me quickly find all three random things: door sweep, inside catch system for interior door handle, and ball pump needles.

Staff is so helpful and knowledgeable! They remembered when we were there a few days before and helped us find exactly what we were looking for.

Nice hardware store

They are the best Pat is so helpful love this place e everything you need and very friendly good sales and always there to help the ladys that are not sure what they need ??like me ...keep up the great work

RUDE OLDER WOMEN AS CASHIER

Awesome customer service!!

Great store, helpful and friendly. I like our local Ace Hardware. They are friendly and very helpful.

Great service

Its Ace Hardware, with the Helpful Hardware Man....how could it be anything but great? But really, I love this location because the employees are super helpful and the prices are competitive.

Great staff! Well stocked store and Kyle in rental dept was very helpful in helping me get parts needed to service my RV Onan 4000 generator! Will def be back again!!

We rented a carpet steam cleaner that ended up not working. When we returned it they gave us another carpet cleaner for free. Much appreciated! Thanks Mike and Team! 🙌✨💐

I love this store. There are always plenty of employees to help if you need them, theyre always friendly, and the selection is hard to beat. Checkout is always a breeze and handled very professionally.

No masks on clerks. Few masks on customers. I thought there was a mandate.

Great selection. Staff is friendly and helpful

Very helpful employees

Great people work there.

Found what I was needing.

Very helpful and knowledgeable staff. Went out of their way to make this a great experience.

Always friendly and knowledgeable staff that have been there forever. Most likely have what you need.

Cody Ace has very friendly and helpful staff. Theyll help you find something, or just wander around figure things out. And the store actually has a really good selection of items.

I love ace hardware and this one was just like the rest. Well stocked and friendly helpful staff. The location wasnt good for me otherwise 5 stars

This store is one of the best in the area and in the chain. The employees are knowledgeable in a variety of topics, helpful and engaged. They know their store inside and out and are always friendly and willing to offer advice or help with a project.

They are kindness and helpful

Very nice helpful people

THE BEST STAFF EVER! I dont care if something is cheaper at another store! If its in ACE, Im buying it there. They have the friendliest staff and every single member of their team can tell you were every single item in the store is without hesitation. Im looking forward to their expansion!

The staff is always available and ready to help. They are very knowledgeable and have helpful tips and always know what tool or materials are best for your project.

This is the #1 place to go for parts, gardening supplies, tools, and more. Theres always someone available to help and they are ALWAYS helpful! This is the friendliest staff Ive ever encountered anywhere on earth and Ive traveled a lot.

Cody Ace Hardware is great! There are always people to help you and right when you walk in the door. I got a chip key for a Honda car made there and they cut it and programed it perfectly, I cant say that about the Honda dealership in Billings. You cant go wrong at Cody Ace Hardware!

This place is great! They probably have what youre looking for and will tell you how to use it.

The staff at Ace Hardware are the most helpful of all. They dont laugh at my silly questions, or make me feel like I dont know what Im doing. I cant let my husband go there unsupervised, however, because he always buys some new tool or gadget that he really needs. Great place!

The only thing I dont like no one wears mask going to drive to Powell they seem to care more about there customers safty

Very good customer service and everybody there is very nice

Very knowledgeable staff. Extremely friendly. Best Ace I have ever been to. Pat that works there goes above and beyond every time we have ever needed help!

Customer service is top notch way above even the Powell ace hardware. I fell and broke both legs and had difficulty getting around even after 2 years. I was a huge customer even before that and would stop in the store 4 to 5 times a week. They have stepped up there services for me after the accident and cant say it enough thanks for everything guys

Being 2000 miles from home with RV problems is no fun but the folks at Ace in Cody made it alot easier . Bill and Pat gave me some of the best service Ive ever had anywhere. Went out of there way to be friendly, courteous and were very nolagiable. I would highly recommend this Ace .

Well-organized, easy to find stuff, helpful staff.

Pat is wonderful. So is everyone else who works there.

I walked in and was immediately offered help, I described what I was needing and 3 different people went and was bringing back my items, asking if that was what I was needing. Amazing!!! Thanks to all those who made my shopping experience fast, easy, and stress free!

Great people. Friendly and helpful.

You gotta love ACE. Reliable products and consistently stocked stores from state to state.

Found everyone I was looking for!

If you cant find it anywhere else, you will find it at Ace. Employees are always helpful and go out of their way to make sure you get what you need.

Amazing amazing amazing!! customer service is so a great the guys that work there are just so nice and helpful

This hardware store has everything and employees are knowledgeable and can help with almost everything

Great source for just about anything you need as far as hardware goes.

These guys know their stuff! Ace is truly the place for us.

The staff is amazing! They almost always have what we need and if they dont, they get it ordered asap. And, they are pretty dang knowledgeable!

I had a shopping list, and one of the employees took us personally to each item, showed us alternatives, helped me not buy the wrong item. Some places, the workers dont seem to know what the store is selling... but these guys do!!!

Always helpful and good prices. I have not left there disappointed yet.

Great service great selection. The people know where stuff is but dont over help.

Great service, the staff are wonderful and very helpful!

Great employees. Very helpful.

The people are so helpful here. Great place to go when you need almost anything.

Anything I need for my home improvements and a great, helpful staff.

Great place! They are very helpful!

Hometown feel with excellent selection and service

Well stocked but pricey

The guys at our local Ace are awesome! They always try their best to help me find what I need & help me out.

Store itself is satisfactory but being followed around like Im going to steal something or answering the question Can I help you find something? 16 times is much aggravating.

Best hardware in town

The employees are super helpful and very knowledge!

Very helpful and knowledgeable staff. Nice too!

Always a pleasant experience when visiting the Cody Ace hardware store. . .Very helpful and knowledgeable staff. . .

This hardware store offers the best customer service in town, bar none. Each employee is knowledgeable of item location within the store, and posess excellent problem solving skills.

When I know that I will need help I go to Ace hardware. They are the most friendly and know

Excellent customer service

I love this place! Everything you need

The helpful hardware man saved me much!

Exceptional hometown hospitality and service!

Very helpful,Very nice folks, Always find what I need, Recommend this place for all your hardware needs

Very courageous employees and had everything we needed.

They have saved us many times. They have anything youll need. Only store that have electric plug for our rv. Everyone is nice.

They alway greet you cheerfully and are very helpful.

Very helpful and nice down to earth employees

They are the most friendly people at this store always willing to help you find what you need.

Exceptional customer service! We LOVE our Cody Ace Hardware!

Nice vehicles good price😎

Always friendly. Thanks.

Was very helpful over and be on

Always helpful...friendly staff

Very helpful staff...and good prices.