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Vista MINI
4401 West Sample Road MINI Suite, Coconut Creek, FL 33073, United States
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Vista MINI
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Ve
Review №1

We had a great experience leasing a new Clubbie. In and out in 2 hours. Went on a Sunday and it was slow enough to get great service. Showroom is kinda small. Not many new Mini’s to sell but they had exactly what we wanted. We would do business with them again.

An
Review №2

I am super happy with my latest service. Casey was really great to work with.Thank you for a really nice experience.

Lo
Review №3

Needed to get a headlight fixed and the service girls were too worried about going home than actually helping. Website says they are open until 7pm on Saturday, but guess they close earlier than that because I couldn’t get help at 3:45pm. I was told “those are pre-Covid hours” and I would have to come back. Easy opportunity to make a good Customer impression and all I got was attitude. I did have a good experience purchasing a bulb from the Parts department, very helpful.

Ma
Review №4

My husband and I walked in there on a Saturday and was helped by Ethan Jones. He was incredibly attentive and completely understand of exactly what I wanted. Unfortunately, what I wanted was not available but instead of trying to talk me into something else he insisted on taking down all the details of what I was looking for to try his best to find it and see if he can get it over to Vista Mini!! Over the next week I got Updates from Ethan, letting me know he did not forget about me and is still trying to hunt down a Yellow mini cooper for me. When the 2022 yellow came in he called me right away to see if I just wanted to look at it. Ethan helped crunch the numbers and see if it will fit in the budget I have previously discussed and he went above and beyond to make me feel comfortable and feel like he is not making the decision for me. I give Ethan Jones a 10/10!! 5 stars!! I feel confident in referring him to anyone and everyone I know if they are looking for a Mini..or even BMW. Vista Mini, you make a smart choice moving this man over to your team. The BMW side will feel the loss, but you will see the gain! Great over all experience!

Ve
Review №5

Yesterday my husband and I had a great experience with Ethan, amazing service and listened our needs! The whole team at Vista Mini was super helpful in finding just what we were looking for. Geri in the finance department was also so nice and gave us great ideas on how to customize our new Mini. I will definitely go back. 😘

Yu
Review №6

Great experience with Ethan Jones. Friendly and knowledgeable. The mini S really surprised me. Very fun to drive.

Sa
Review №7

Worst customer service experience. All I needed was information on a warranty plan that was added to the sale of my mini cooper approximately 2years ago. I needed to follow up on a cancelation of the policy. Geri Alpert from the finance department never returned my phone calls or my emails with the company information. All I needed was the details to a policy they slipped into my purchase price. I also needed to buy a new vehicle. I have owned multiple mini coopers. Due to the lack of response from this location I refuse to ever buy another mini cooper ever especially from this Coconut creek location!!

Ar
Review №8

I purchased a pre-owed Mini a couple of days ago, from Vista Mini, and had a great experience!! It was a pleasure working with Sam Assissi who was just a super nice person, and pleasant to deal with. Gerri in financing had everything ready to go quickly, and was super efficient and knowledgeable both with financing and with all things Mini! I liked the no haggle, easy going, straight forward buying process. Easy and stress free!!

To
Review №9

Great experience. Thank you the Mini Team for helping me mini size to my dream car. 😀

Ch
Review №10

Im usually not one to to take the time to write a review but the actions of the Mini sales manager Alvaro Molina was so exceptional, that I felt compelled to do it.I live in Coconut Grove, FL and went to 2 Mini dealerships... one 2 miles away from where I live and the other 70 miles away. Both times I went there because I had secured a car, but when I got there, I realized I was played with and basically lied to. A bait and switch sales game.Then I stopped at Vista Mini Coconut Creek and was helped by Alvaro with honesty and integrity and he found me the Mini Laguna Sidewalk Edition I was looking for.Without Alvaro, I would now not have my Mini.To Alvaro, my sincere thanks and appreciation... Vista Mini Coconut Creek is lucky to have you.

Mo
Review №11

I just got my 3rd car from Vista and I can say they are the best and are always getting better.. the sales reps are very good and they all cut it to the chase and support me with the best value for money

Jo
Review №12

Vista is above and beyond the best car buying experience I have ever had. The dealership is super clean and the staff is friendly, kind and so easy to work with. They are also VERY honest. I worked with Carson and he sold me on buying a Mini. He took care of me from A to Z and even gave me his personal cell and told me to call him anytime (and you can tell he REALLY means it). I have purchased over a dozen cars and these guys blow any experience I have had out of the water. Bravo!

A
Review №13

I needed to buy a car, but was not willing to sit in a showroom, especially during a pandemic. I tried a few local dealers who all had the same response, come into the dealer and well talk. Its 2021 folks. I buy EVERYTHING online, why cant a buy a vehicle without having to go into a dealership?From the first conversation, Vista was different. The motoring consultant (salesman) assigned to me was Lazaro Lopez. I told him what I wanted and within an hour I had bought a car. His responsiveness and customer service are exceptional. He even brought the car to my home and has responded to every post-sale question I have had. Vista and Lazaro make car buying super chill and stress free. Ill definitely be back.

Da
Review №14

I bought a beatiful Mini Cooper S chilli red on Saturday. The process was super smooth and I got out of the Vista Mini dealership riding my new car very quickly. Ethan Jones was the Motoring Advisor that helped me nd to end in the process. Ethan was great and also thanks to Diana Campa that helped me with initial inquiries over the phone. Great buying experience. Daniel

Bi
Review №15

Had a Mini already and traded it in for a new one. I just stopped by to see new vehicles but Lazaro was awesome and very helpful. Instead of just looking I ended up returning old one and driving away with a new one. Definitely would recommend Vista Mini!!!!!!!!

An
Review №16

I just bought a car from this place and their business practices are at best dubious. Their representations of the car features were inaccurate (where is the adaptive cruise control they said the car had and we thought we purchased?), they claimed that they had not received a wire money (just because their accountant was not there when we came to pick up the car as planned), their sales manager then told us he was brand new and really knew nothing about the car (too bad he didnt say that when he sold us the car). They also make it as difficult as possible for you by sending you pictures of forms to fill, instead of PDFs or other formats.If youd like to buy a car with peace of mind, go somewhere else.

Is
Review №17

Lazaro Lopez is the man! He was very professional and different than most car salespeople...not pushy!!! He allowed us to make our own decisions regarding the MINI. He was very knowledgeable regarding the cars and provided options for us without shoving them down our throats. If you go here...ask for Lazaro Lopez to be your salesperson!!!! Super guy!

Te
Review №18

Vista Mini has been my car-home for many years and I want to personally thank Ryan and Alexis for working so hard to find my dream Mini! Shopping for a new car is very challenging and Ryan was beyond helpful throughout the process. He helped me locate the perfect car and I was beyond ecstatic to pick it up! Alexis helped make my new purchase a breeze and ensured I was having FUN every step of the way! I have such high confidence in Vista Mini and their exceptional team. Thanks again for everything!!

Pe
Review №19

Wow, Amanda C. is amazing, super kind and wonderful. She made our experience today at Vista a fantastic one. Totally phenomenal experience with her and the organization and received an excellent deal on our car. Geri was great too, she helped with all the electronics and settings on the car and guided us through the Mini Concierge system. We’ll return for another Mini soon.Many thanks!

Se
Review №20

Im impressed with the service Ive received from Carson Markovic. He is a great guy with the bright future. He knows his business and has been very polite and patient with me. I got pleasant experience.

M
Review №21

Needed some service work on my wife’s Mini Convertible and this place does not fail to impress! From setting the appointment, dealing with my service writer Howie, even grabbing a bite at the cafe. It was a great experience. Even received text updates and a video from the Tech! It’s not like it was a slow a day, they were slammed! Great job Vista!Had such a good experience with their service department, I decided to get a new Mini. Joey, the Sales Manager and Alvaro our sales person where both great! Delivering on what they promised. No pressure and willing to work out the right deal. Matt in finance was also good. Had everything ready to go and went through all the paperwork. I have bought several cars in my life and Vista Mini ranks high in my book.

Je
Review №22

After 3 Mini’s I actually entertained leaving the Mini Family and considered the Cadillac XT4...So glad I decided to visit my tried and true Best Salesperson EVER Amanda at Vista Mini Coconut Creek! The Countryman S is a much better “Crossover” vehicle. So many extra options on Cadillac are standard on Mini! And it’s just a whole lot more fun to drive!

Jo
Review №23

If there were more than 5 star ratings available, I would vote 10 starsindividually for Vistas Howie Rosenberg. Howie is extraordinary, better than a favorite son. He has guided me with decisions like no one has in my over 50 years driving experience. Customers and Vista are both very fortunate to be able to work with Howie.On a separate experience, I must compliment Jaimie and Dennis in the Parts Department. Because of bad advice from a tow truck operator I was led to believe I was without a spare tire. Jaimie jumped in and immediately ordered one for me to have in record time and Dennisfollowed through. Howie saw me at the Parts Dept. & informed me that I DID HAVE A SPARE UNDER THE CAR which the tow truck driver neglected to look for. All that was missing was the tow hook.Dennis very kindly reversed the charges and restored my faith in not every one is ready to take advantage of an elder patron.This is not the first time that Vista Mini has come to my rescue. Respecting my dignity and pocketbook.Thank you Howie, Dennis and Jaimie

Am
Review №24

Although I was excited to get a new car, I was dreading the car shopping experience. I was looking to replace my 2012 mini and thought I wanted something else this time around. I test drove 4 other cars and tried to sit down to talk numbers with the sales people at each dealership, only to have them try their pushy sales tactics on me. Regardless of what I thought about the car, they each made me not want to buy from them and I couldnt say Ill think about it and leave fast enough! Then I decided just to check out the new version of my mini at Vista Mini where I had service done in the past. Besides loving the 2020 Countryman S, it was the best car buying experience Ive ever had. No pressure, no tactics, just really friendly and professional people that seem more like friends than sales people. Connie Hawkins was the best and made me feel comfortable and like I was in good hands from the second I walked into the showroom. I even got a hug from her when I left with plans to come back the next day so they could get the car in the color and interior I liked best. If you are at all considering purchasing or leasing a Mini go see Connie!! Thanks!

la
Review №25

Casey is the best! He is easy to work with, organized, and communicative. Make this mini dealership your go to.

Ni
Review №26

I purchased the first vehicle from Vista MINI. Geri Albert listened to what I was looking for and helped me choose the right car for our daughter, a beautiful MINI. I had a fantastic experience buying my vehicle from Vista MINI. Mrs Albert is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I received an exceptional value and was offered a high level of customer service. I personally recommend going to Geri Albert and Vista MINI.

Kr
Review №27

The worst customer service i have ever experienced. Finance guy for Mini gave me one price, absolutely no negotiation or haggle, wouldn’t even budge $5 and he said going to Carmax would be a better option for me. Sales rep didn’t even bother giving other car options. Terrible experience, i urge you to take your business elsewhere.

na
Review №28

This is the 3rd time my mini lease was over and I had to shop for a new clubman. Joey and Connie made my experience unbelievable. I became so attached to my car and did not want to give it up. They found a perfectly beautiful replacement, everything I wanted and more. Joey kept on telling me that he was putting me in a very safe object and that is just what he intended to do .......Vista motors is a family place to me. They care about your loyalty and well beingGreat experience and they surely have your interests at heart first.From the past 6 years my service experience has been on time and comfortable. The few minor issues were attended and taken care of immediatelyNo need to shop anywhere else. You are lucky to have Joey and Connie welcoming you at Vista

Lo
Review №29

I have purchased many cars in my life, and majority of my car buying experiences have been okay, however I had the most pleasant experience this past Saturday with in my opinion, one of the most professional, knowledgeable, and personable salesperson!Connie, you are AWESOME, and look forward to seeing you soon to pick up my license plate, and again thank you for all your help! Looking to purchase a Mini in the future, make sure to ask for Connie!

Do
Review №30

They are the best! Connie Hawkins was our salesperson! This was the best experience of purchasing a car in 58 years of having cars! Connie was most helpful, caring, honest, and doing her best to satisfy us. And she keeps in touch with us even after the purchase. My Mini is awesome, and in days like these because of Covid, with less to smile about, my Pumpkin provides many wonderful smiles while I am driving! Buy one from Vista Mini AND Connie! xoxoxoDorisAnn

Th
Review №31

Great service while getting BMW X5 serviceq

Ta
Review №32

Ask for Yuri, awesome service!

Ro
Review №33

Ive been having issues with my MINI and Cassie was very helpful. The dealership was quick to respond and I felt like my car was in good hands.

Mi
Review №34

I didnt expect to enjoy purchasing a new car, but Gene Ivanov from VISTA BMW Mini exceeded my expectations in every way. There was no pressure, and I didnt feel rushed. I completely trusted Gene to have my best interests at heart and he listened to me when I explained why I wanted to trade-in my Toyota hybrid for a Certified Pre-Owned Mini 4-door hardtop. Gene was professional and polite and even came in to finalize the deal on his day off. I feel he went above and beyond to get me the best deal and price on the Mini I fell in love with and she is pure pleasure to drive. Her name is Morrigan and shes a special seven edition. Many thanks to Gene and everyone at VISTA (finance manager, etc.) who all made this happen for me. Couldnt be happier. :-)

st
Review №35

Recently purchased a John Cooper Works. Suggest contacting Carson at Vista Mini BMW. 👍

Na
Review №36

I would highly recommend Vista Mini, I’m in love with my Clubman! Thank you so much Giorgio, Anthony, Marcos and Elly for the exceptional work. 👏🏼👍🏼😍🚘

Je
Review №37

Don’t waste your time with this dealership. Their team is unprofessional and rude. Regardless if you have a mini or BMW. When a employee spends more time eating at their desk in-front of customers and not answering or giving anyone (coworkers included) the time of day is disgusting. This shop needs to be re evaluated my mini/ BMW corporate to see if not only the service and fleet managers are fit to run their operation, but to train their employees on protecting their brand and delivering the customer service one expects from the brand.. Unless Cheeto stained fingers across a seat back pocket is what they are going for,, then I’m a monkeys uncle!

Je
Review №38

Such a great and marvelous experience thanks to Alexis Raitan. She was very patient, kind, and helpful. She went out her way to ensure that I got a good deal. One of the best saleswoman I ever met. I also want to thank the sales manger Ryan Fisher for being very helpful and kind. I love my mini convertible.

Ty
Review №39

The reason is the financial department not willing to answer our questions!! Verify and make copies of your BMW Financial Statements. At payoff the Final Balance And the Payoff did not match.

Be
Review №40

From the start deal with Geri was such a breeze, Honestly they should rename the dealership to Geri Mini . She made the whole process stress free and was trying her best to make the deal happen to my satisfaction, which she did !!! The experience was great and i wont hesitate to recommend Geri or Vista Mini to anyone !!

La
Review №41

The buying experience was like the car. Fun. No pressure and I got a fair price. Connie Hawkins was very knowledgeable about the car and was able to answer all of my questions. The sales manager Joey Didomizio was downright honest and friendly. Even the finance guy Ramces was a pleasure to deal with. If you want a boring car and nasty service don’t come here you will be disappointed

Ka
Review №42

Howie Rosenberg is a wonderful service advisor. On last 2 occasions I had needed last minute services done to my car and he has always gotten me in the same day with very little wait time. Highly recommend this dealership!!

Te
Review №43

I thought my dream of driving a Mini Cooper was unattainable. Mainly for financial reasons. However, thanks to Alexis Raitan who worked really hard to make the experience so easy and smooth and made sure my budget was met, i ended up driving out of the dealership with my brand new Mini. She really was amazing and I am really happy with this transaction. Highly Recommend you ask for Alexis!

Jo
Review №44

What a wonderful experience I had with getting my new mini, 60 year anniversary addition! Thank you Constance Hawkins, super motoring advisor you worked a great deal and I love my mini!!!

He
Review №45

Thanks to the team at Vista mini! Travelling from Georgia and ran into a problem! Called them, they got me in and was out in a good time to continue on my vacation! Thanks Casey!

Le
Review №46

On Monday, 3/18/19, Howie Rosenberg provided excellent customer service skills by keeping me informed on time and price to repair my Mini!Thank you Mr. Howie for ALL that you do for your customers!!Lee Diamond

HO
Review №47

My name is Donna! Ive owned 3 minis before this purchase, but this is my 1st new one. The previous ones i purchased used. I love minis. This time not only did i purchase (lease) a mini Countryman for myself, but i also got one for my daughter...we have twins and we love our new cars. Thank you Vista staff you were all so wonderful, we enjoyed sharing this experience with you.

Al
Review №48

Let everyone know the finance SELECT is the worst finance ever. They never explain clearly how this works. Now we are in a hole. We have to get another expensive Mini or buy the one I have with a extremely high interest rate. If they were clear from the beginning I probably would take a regular finance. To any length of my convenience.

Co
Review №49

Amanda Corveleyn is amazing! Best customer service ever. She’s the reason I came back for another Mini Cooper. She went above and beyond and I’m so happy. Thank you!

Jo
Review №50

I was shopping around for a new MINI, and I checked in with the team at Vista. Though I didnt end up buying a car from them, Liz and the team were very helpful and gave me all of the information I was looking for. I also visited the dealership a few months ago, and they were just as helpful then. I definitely recommend these guys.

Da
Review №51

I purchased a Certified Pre-Owned Car from Vista BMW a few months ago and that department, and especially my salesman, Dominic, are great. Id recommend taking a look there if you are looking to buy a CPO. I have had to take it in twice for service and that experience has been different. The first time, I took it in for a laundry list of small items and my service advisor was Jerry. Jerry was very bad. He kept my car for almost a full day to replace the windshield wipers and top off some fluids as he was unable to get an alignment approved and didnt let me know until approximately 5 pm when I couldnt contact the CPO to get approval. A button was also sticking on the AC and he told me he couldnt find any sticking buttons. Of course, I could still find it when I got back in the car. He also had a bad attitude about it all and was very nonchalant about needing 7 hours to replace windshield wipers – no apologies from him. I would recommend asking for someone else. The second time I took the car in, my new service advisor, Jay, was much better. He followed up well and got most of the again minor issues fixed. However, the satellite radio is stuck on one channel and I asked for a “hard-radio” restart, which is what Sirius recommended and they told me it was “working fine.” If they had tried to change the channel, they would see why it isn’t working “fine.” Overall, they need to pay more attention in the service department of this dealership as I would certainly buy another car from Dominic in CPO, but I would be reluctant to recommend the service department based on my experiences with them.

Cr
Review №52

Great experience getting my first Cooper S, Alexis was the most helpful person I could’ve encounter, she was very patient and helped me find the car that fitted what I was looking for, great deal, very professional, I wish everyone in sales positions were as helpful as she was, definitely best decision I can’t get enough of my cooper!!

Ha
Review №53

Purchased a car yesterday (3/5/2016) and had an absolutely amazing experience. I spoke with two sales agents, or as they call them advisers, and an agent in training. Amanda, Giogio and Oliver were absolutely fantastic. They werent like typical car sales people, and werent pushy at all. The second I got in Amanda began helping me narrow down what I was looking for. I had never looked at a Mini prior, and wasnt really aware of the different models.

Ma
Review №54

Process was excellent..very transparent and not pushy at all. The deal itself was solid, I did my homework and they presented a great offer which is why I bought from them. The manager Ryan is excellent, outgoing, friendly, knowledgeable. My salesman Oliver was a class act, very bright young man and my delivery specialist Mat was excellent and helped me with my new Clubman..overall Id recommend the dealership and most importantly these three individuals to anybody who wants a good buying experience

De
Review №55

Richard Roe, Vista BMW Coconut Creek - 100% satisfied!Richard was great. Detailed, thorough, considerate, no pressure and accommodating... Highly recommend his services... 100% satisfied!

La
Review №56

I visited this dealership in November on the last day of the month. When I walked in, I approached Ryan Fisher (Sales Manager), and informed him that I was interested in purchasing an Oxford Mini. Right off the bat, he seemed very uninterested and almost dismissive of my presence. I got the sense that he didn’t think I would actually buy something. He directed me to another salesman who sat me down to talk about a purchase. The salesman seemed in a rush and danced around all my questions. He also kept getting up from our meeting and walking over to Ryan, who nonchalantly fed him information to bring back to me. After about 20 minutes of seemingly talking in circles, I decided to leave. The next day I went to Braman Mini in Miami and bought a brand new 2019 Oxford Mini. If you’re looking to buy a Mini Cooper I’d suggest taking the drive to Braman. They have way more selections and the customer service is 100% better. At least in my case. Ryan missed out on a sale.

An
Review №57

My experience at Vista MINI has been consistently outstanding!The service is excellent and thats because the service team members make each customer their priority.Explanations are complete, concise and in layman language.I would not go anywhere else and highly recommend without reservation! Thank you all!

Jo
Review №58

Brought in a 2013 Mini Cooper for oil change. Tom from service department was great, I felt that he was honest, and not trying to sell me a bunch of replacements not needed. Very satisfied dealing with honest people. Thank You!

Jo
Review №59

Dino was great! If you go here ask for him. He had the shop foreman take a drive with me until I could reproduce the squeaks. The service was thorough and on time. Dino kept in touch letting me know what was going on. Highly recommend dino.

ED
Review №60

I had a great experience getting my New 2019 Mini JCW. Giorgio Ortiz is great.Thank you.

Ga
Review №61

I was totally scammed by this dealership and the salesman Victor. Last year they sold me an “Executive demo” Mini Cooper S. Today I found out they bought the car at an auction in Ohio after it was previously leased and involved in a rear end collision just 10 days before they sold it to me. Victor flat out lied to me. The finance guy even had me sign paperwork saying it was a demo NOT a used car. I wouldn’t trust these guys to sell you a keychain!!!!

Pe
Review №62

Huge thanks to Howie Rosenberg and Greg Brown from Vista MINI for getting Clark ready for another MINIs On The Dragon!! Car looks and feels GREAT!! #HighlyRecommendVistaMINI #VistMINI #MINIsOnTheDragon #YesItsFastNoYouCantDrive

Sh
Review №63

Casey in service went above and beyond to help me out with my flat tire while on vacation. Thank you for your fantastic service!

Jo
Review №64

**answer to vista: I have included a picture to prove you are in fact pricing nearly 3 times the MSRP. There was no confusion on my part.BUYER BEWARE!!!!! So I was needing to get a couple relays for my 2012 Mini Countryman S. I called Vista and got a price of $50.97 each. So I did a quick Google search and found the Mini of Kennesaw in Georgia had them for. Get this. $18 bucks a piece. With shipping I am getting both for $48. Vista Mini is a huge RIPOFF!!!! I should have known better too. I had a horrible experience with them when I ordered my 1st Mini. That was years ago and I thought Id give them another chance. Seeing as they are so close and I needed a part. But HELL NO. Kennesaw has the MSRP for these oem relays at $20, how do they get away with charging nearly 3 times that amount. It is crazy. I have also dealt with Bramham Mini of Palm Beach and they are awesome. They are a little far for me, so I didnt call them, but I can assure you, I will never do business with those crooks at Vista, My advice ALWAYS get another estimate if you are going to have any out of warranty work. If they are overcharging this much for a simple relay, just imagine how they are screwing you on repairs.

Je
Review №65

The collision department are the worst communicators ever in the history of ever. They told me my wifes car would be done in two weeks It took over four weeks and I had to keep calling them for updates They never call back. Awful experience I would have rated them 0 stars if I could. Under no circumstances should you consider doing business here. I would sooner get my car serviced in Alaska before I would do business here.

St
Review №66

The people really want to make sure youre happy. Lets face it no one works for free but they do good work for fair prices.

Bi
Review №67

Ive been having issues with my MINI and Cassie was very helpful. The dealership was quick to respond and I felt like my car was in good hands.

Wo
Review №68

Had my Mini since 2011 and always brought here for service. Not always perfect the first time, but they ALWAYS make it right and treat customers incredibly well.

Ye
Review №69

I was very happy how Victor Orjeda attended us! He is a excellent seller!

Ja
Review №70

Stay Away! I took my 2011 mini convertible there for the first time, to get it completed checked out and I was told that I needed to replace the entire casing for the passenger rear light and I was also told that my headlights were cracked and needed to be replaced! In total the lights were 1k EACH and the rear passenger light casing was 400!!! I decide to get a second opinion and and went elsewhere and found out my headlights were NOT cracked just scratched and blurry AND all I needed was a new light bulb in the rear passenger light casing!!!! In total I spent $60!!! I was blown away at how I almost spent $2,400, when all that I really needed to spend was $60 dollars!! I’m still shook!! STAY AWAY! Howie looked at me in my face and told me I needed things that I did not! I will never step foot in this place again! Trust me! Next year when I get the new 2020 mini convertible I know exactly where I’m NOT going!! 😡

d
Review №71

2019 update:This is my second Mini and second time dealing with Vista Mini. Let me tell you they are by far the best Mini dealership I have been too in FL and Ive checked out several of them. They run a tight ship. I live almost 3 hrs away from that dealership now but I made the drive to see Amanda &Ryan because the one in my area just did not impress. I wanted to upgrade my Mini early because we are expecting a baby this summer when my lease was due. My experience from start to finish was amazing! Ryan ordered a car exact to my needs and had it here before I could blink when closer locations said it would take 5 months. Amanda got everything ready and worked out a lease that made sense for me so that when I came to pick up the car all I had to do was sign. When I arrived she set me up with Ellie, the Genius that she is, to take a quick spin and make sure I knew everything I needed to know about the updated countryman compared to my last one. These two ladies made sure I was only there for about an hour and well exceeded my expectations. This was the smoothest and most pleasant car buying experience I have every had. They answered all my questions, were transparent, and educated me about things I had not considered without putting their own interests first. As for the car, it is wonderful of course but comes second to the experience of leasing it.2016 review:I leased my first Mini, a 2016 Countryman S, on Saturday. Ryan and Amanda took great care of me despite being understaffed. They are a wonderful team. No wonder they were number one last year. I have shopped Braman which is 10min from my home twice now in 3 years and this will be the second time they lost my business due to their lack of knowledge and poor service and Lauderdale Mini is just as bad. I was pleasantly suprised by the positive experience and will shop there in the future!

Pa
Review №72

Great sales team....Horrible post sale customer service (financial department)You can leave thousands messages and they wont return your calls.

Ev
Review №73

If you have a Mini, request Casey as the service advisor and Greg as the mechanic. Perfect combo.

sa
Review №74

TERRIBLE customer service, not able to identify customer needs... penalize for going over the time on service, lack of care from John managerAt the service area for mini!!! I will not continue to do service or my cars at this dealership ...I had plans to buy a BMW from Ovid... NOT going to happen.I will take my money elsewhere!!

Ma
Review №75

What an awesome team! Greg and Jon drove all the way to Sebring when we needed brake parts for our Race!!!!

Ta
Review №76

I really like my advisor Casey. He goes the extra mile

JA
Review №77

Really Friendly atmosphere. I go back because of people like Paul and John in the coalition department, also the inventory manager/ unfortunately I forgot her name.

Mi
Review №78

I love buying here and I come with any problems and they jump on it! I bought two mini coopers from there

J
Review №79

Called for parts was put on hold for over 28 minutes by Mario. Terrible customer service.

Ra
Review №80

Good Services and friendly staffs.

Information
40 Photos
80 Comments
4.1 Rating
  • Address:4401 West Sample Road MINI Suite, Coconut Creek, FL 33073, United States
  • Site:https://vistamini.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 833-726-1531
Categories
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  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
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  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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