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Coconut Creek Subaru
4980 N State Rd 7, Coconut Creek, FL 33073, United States
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Coconut Creek Subaru
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Re
Review №1

Ive officially purchased 3.5 vehicles at this location over the years!! (One car I leased and then later financed)It has been an excellent experience every time.I also live 45 minutes away but still usually come here for service as Donnett is one of the best humans Ive met in a long time!!! But the whole staff here is always excellent every time.I recommend this location for purchases, leases, maintenance, etc.As for the brand, Ive owned 4 Subaru foresters and cannot imagine not having one! My forester with turbo is one of my favorite tangible items in life....Youre in good hands here!

Ma
Review №2

My experience leasing from Subaru has been pain free. I enjoy dealing with Steve Harrington and Robert Sosa. They have gone out of their way to make it simple and get me the car I want. And I love my new Forester!

Ni
Review №3

Great place to obtain your new Subaru, Mr. Theodore Shirley was excellent, definitely recommend going to him at Coconut Creek Subaru

Ji
Review №4

The distinguishing factor for which I rate Coconut Creek Subaru pertains to customer service. From the moment my friend and I drove in to the Coconut Creek Subaru dealership, I was treated professionally, in a cordial manner, with short, succinct answers to all my questions, and all my requirements were fully met. My sales person, Armando, was a pleasure to deal with: respectful, friendly, honest, knowledgeable, exceptionally helpful, very patient, and professional. I had equally positive experiences with the financial staff members (on pricing and leasing costs) and with the Subaru expert who patiently explained the technical and electrical capabilities built into the Forester.And, also for the record, the Subaru Forester is a great SUV and addressed all my requirements (and then some!).Overall experience: exceptionally positive. Thank you Coconut Creek Subaru.

Ra
Review №5

Terrible customer service only there to rip you off and treat you like your dump. Maybe before the internet those tactics worked but I have the same info you do. Dont go here

so
Review №6

After a stressful weekend of searching for a car and a lot of time wasted, we came to Coconut Creek Subaru. My husband found this beautiful crosstek. The process was quick, & everyone was very helpful. Sammy made everything very smooth and simple. Even the finance process was easy. We are so grateful, thank you all!!

Jo
Review №7

BEWARE and read: On Aug 16 I reserved a car that was in transit thru a deposit of $1000, this was to secure the car and speed up delivery, which was scheduled for 9/7. Later I was told car will be given to me 9/11. Deposit was to be fully refundable. On promised date I was informed delivery delayed until 9/18. I could not wait any more and demanded return of my deposit. Thus far salesman is on vacations, another guy promised to handle reimbursement and did not keep his promise. Spoke with Brandon who is one of the Managers and nothing yet. One week has gone by since I asked for MY MONEY. Therefore I caution you, by no means reserve any car with a deposit. SOS-SOS-SOS

A
Review №8

I can not thank coconut creek Subaru enough for their customer service and for the service that has been done on my car. From the first issue I had to the most recent one, they have been so helpful, professional, constantly gave me updates, and kind. big thank you to Lydia, joe, Richard and Raymond who have helped me through my previous issues. Highly recommend.

Jo
Review №9

MAKE SURE to CHECK YOU OIL when you receive your car. I brought in my car to get an oil change at their service lane on a Saturday.. My service advisor Donnett, was great. But the technician that serviced my vehicle did not put enough oil in my Subaru Legacy this past Saturday. I waited over 1 hour for the car only to have to return the car two lights down the road because I received a low oil light on the dash (See picture attached). I immediately turned around and brought it back. Where another technician filled the correct amount of oil and fixed the hydraulic on the glove box. I was told by the tech that the machine that fills the oil failed and put the wrong amount of oil. My question to you is, do your service technician check the oil prior to delivering it to the customer. I emailed the GM and service manager to let them know if I have any engine issues in the future and received no response.

Te
Review №10

I came to Coconut Creek after a very awful experience at Schumacher.Pedro got it done in a quick, easy and painless process. I got more than I was originally looking for. Loving the new car. Thanks Pedro.

ch
Review №11

My experience with this dealership has been so unpleasant, especially the finance manager Rawl Barnett. Will never purchase another vehicle from them.

Ma
Review №12

Had a really great experience here recently with Bryan Cano. My dad was looking for a car. Hes an older gentleman and needs some additional help/explanations, and Bryan was UNBELIEVABLY patient with him (and me) throughout the entire process. He treats people with respect, understanding and compassion - you can tell its more than just about a transaction for him. I would highly recommend Bryan to anyone looking for a human experience when buying a car, hes top notch!

S.
Review №13

We upgraded our aging Outback for the newest model over the weekend. The staff at this dealership are top notch. They did not rush us, patiently answered all questions, gave us a fair offer for our trade in, and had a sense of urgency when it came to getting us taken care of. Julia was the salesperson, Eli handled the financial end, and Raj was the associate that gave us the final “tour” of our new ride. All three of these staff members clearly take great pride in their work, and made our experience exceptional. Highly recommend this dealership!

So
Review №14

Recently purchased a 2021 Forester at this dealer. Sammy (Salesperson) & Alex (Finance) made our dreamcar come True!Very patient and professional making it a good experience! Highly recommend asking for them!

mu
Review №15

PEDRO IS THE BESTTTTT SALESPERSON I EVER HAD! THE PROCESS IT SELF THE WAY HE DID WAS FLAWLESS. SPENT MAX 1-2HRS. VERY POLITE, HUMBLE, RESPECTFUL, GIFT OF GAB AND MOST IMPORTANTLY HE CARES ABOUT EVERYONE!! I SEEN THIS MAN POLITELY INTRODUCE HIMSELF TO EVERYONE THAT WALKS IN TO MAKE SURE EVERYONE GETS PROPER GREETINGS. OUT OF 40 YEARS DOING BUSINESS I HAVE NEVER EVER MET SOMEONE LIKE HIM. IF SUBARU DONT WANT HIM ILL HIRE HIM!!!!! THANKS PEDRO!!!

Ka
Review №16

I am writing this review to compliment the service we received from our sales person when we leased our new Subaru Forester last week.Sammy Hamideh was such a pleasure to work with and made the process extremely pleasurable and efficient. He worked hard to make sure we left happy and feeling great. He was kind, respectful, professional and knowledgeable from my first encounter with him and showed a real desire to make sure we were satisfied. It takes a lot for my husband to say he likes somebody and he was also so pleased with Sammy’s professionalism and genuine personality. Thank you Sammy for everything- see you for my first oil change and we hope to work with you again when the time comes! Coconut Creek Subaru is lucky to have a great employee like you!

Ju
Review №17

Bad customer service, bad service, salesperson with 0 knowledge about the car i purchased, service technician with and atitude and also throw all my things from the passenger seat to the floor on a service dayI requested an appointment for service today due that my car have been idling for the past couple month with my rpms dropping and my car turning off a couple times without me doing nothing.-First service time 1 month or so ago they couldnt find nothing they told me to get some videos so we can see what is going on and bring it back-Today i told the service person to let the technician talk to me so i can explain and show the videos.Nobody came and talk to me or see the videos of what was happening to the car their answer was we can not see the video we dont work like that.They had my car on at the shop with nobody paying attention to it and connected to any scanners to see if there was an issue and yes i saw it!

My
Review №18

OUTSTANDING service! REMARKABLE attention! FANTASTIC experience!Today we became the proud owners of a 2020 SOT_XT (Subaru Outback Touring XT)A BIG SHOUT OUT to Vinnie Siciliano (Sales Consultant) for making this deal happen for us! I lost count of how many “back and forth” trips he took to Big Boss Bello’s office to get our offer on the “negotiating table”. From our first call to the lovely Ms. Segourney...our set date at the dealership to meet our future addition to the family...meeting the one and only Mr. Vinnie VRUMMM VRUMMM Siciliano, Bello who I know was smiling behind his mask as he saw our happiness once the deal was closed...to Mr. Glozman, who made the financial process “hassle free”...and of course Antonio who brought us all the “goodies and toys” for our baby Sub.Overall... this is a team of highly professional individuals will go the extra mile just to make your day...THE BEST DAY OF YOUR LIFE!FIVE STARS to each of you!!!!! Thank you!!!From Myra and Yoly

Th
Review №19

Have always used these guys never had an issue. Now I do, and they are dragging their feet getting it revolved costing me $. This needs to be resolved ASAP, otherwise get ready for a 3 star avg rating.

ch
Review №20

I purchased a car 2 months ago and had Subaru pay off my car.I now have my bank calling me (2) months later saying the car was never paid off.I have called the dealership over 15 times to speak to a lady named Anna and not one person has returned my phone call.The front desk must have caller ID and wont even pick up my call, they send me straight to the accounting office and then the line goes straight to a FULL voicemail.I am always a happy camper but this is ridiculous. :/

Ca
Review №21

Let me make something clear.. I dont like going to dealerships.. period. The lies, the treatment, the hidden fees and the list goes on. However, it is a necessary process when looking for a vehicle..which is essential. Those same feelings and concerns where proven again when I visited a dealership about a week ago when in the market for a vehicle for my sister. Horrific experience. So at this point, what do I do? To accomplish buying a vehicle but avoiding the headaches. I did research...deep research. I was referred to Subaru Coconut Creek to a salesman by the name of Peter Vazquez. From the onset of phone call and text conversations, Mr. Vazquez had me at ease. To me as a consumer, customer service and value is what drives and motivates me. Mr. Vazquez displayed that and more. He treated me as family. Walked me step by step.. I felt bad because I kept asking him if the prices he proposed were accurate and were not going to change.. I was tired of the bait and switch. Mr. Vazquez assured me it would not change. With the confidence instilled in me by Mr. Vazquez, I proceeded to visit him at the dealership. From the second I step foot in that dealership, he delivered nothing short of world class service. No hidden fees, no gimmicks, no games... Exactly as he quoted me on the phone. I kept telling myself..Ok, wheres Ashton Kutcher because I know Im being Punkd! Wow I was floored by the level of service delivered by Mr. Vazquez! Its too bad other dealerships do not emulate what a true salesman should look like.. but Subaru Coconut Creek knows..because Peter Vazquez is it.Subaru Coconut Creek Management... Mold this salesman.. because not too many like this. Thank you Mr. Vazquez, my sister and I are elated by your service.Folks, look no further... Ask for Peter!

Ju
Review №22

Fast, easy and transparent. Chris provided an excellent experience and I would recommend anyone buying a car to contact him.

Sa
Review №23

What a simple and easy experience! I still can’t believe it. From the moment I spoke to Bell, he really was and remained authentic throughout the entire process. There was never any issue. I actually went in knowing the agreed price and was pleasantly surprised it was even better when all of the details came together! Wow! I have never had such ease buying a car, and I have bought a few!The smoothest, cleanest, seamless experience of any major purchase ever! I am sending everyone to you guys! I don’t want to forget Donald the finance guy, so patient and explained everything, and Dominic taking care of the car exchange and tutorial for my new car!It’s so refreshing to have such a place who treats you right! You guys define excellent customer satisfaction!Thanks again! Be well 👍

DJ
Review №24

Great atmosphere, great service great service advisor!!!!!.I was in and out in less than an hour!

ce
Review №25

I cant even begin to say how wonderful Chris and everyone else who was involved in the purchasing of our Forester. Wonderful caring salesman. All expectations were met, I highly recommend Coconut Subaru. Especial thanks to Frank. Without him we wouldnt have been able to meet Chris and the rest of his wonderful staff.

Ju
Review №26

Had a fantastic shopping experience here. Fernando was wicked helpful in the buying process, very straight forward pricing. Got me the sensible dad sedan that I had been looking for.

Ma
Review №27

I was looking for a 2019 Forester Limited for my wife and was searching the entire State of Florida. I was able to narrow it down to three dealships that had a vehicle with all the features we were looking for. Ryan from Coconut Creek Subaru was able to provide us with the most bang for our buck and my search was done. We placed a deposit on a vehicle which was on its way to the dealership. We waited a few weeks for it to arrived and when it did we make the two and a half hour drive to pick it up. Once at the dealership, Davin took care of the rest. He made everything quick and smooth. After completing all the fun paperwork we were on our way with the new Forester. Needless to say everyone we dealt with was great. Ill definitely consider buying a Subaru from the again.

Mi
Review №28

Jorge Aranda was a very knowledgeable and helpful salesperson. No nonsense! Best car buying experience I’ve had in a while. Keep up the great work, Jorge.

Da
Review №29

I recently visited Coconut Creek Automall in search for a new vehicle. I have been wanting a Subaru WRX for years! When my mother and I arrived we were greeted by Ty. Ty had responded to us online as he is their internet consultant and he was great! Ty then introduced us to Bryan Cano in sales. Bryan was absolutely wonderful! We were literally starting from square one; we had not been to any other dealership yet. And it is with with good reason that Coconut Creek Subaru was our one and only stop. Bryan was professional, knowledgeable and extremely helpful throughout the entire process. I have never had such a pleasant experience while purchasing a car. Bryan was so patient with my mother and I, he explained everything step by step and offered us different options. I truly felt that we received the best offer and we have Bryan to thank for that! I am SO HAPPY with my new WRX!!! Thank You Bryan!

Do
Review №30

Great customer service and wonderful salesman Chris Fisher 😊 and I love my new car!!!!

An
Review №31

They add on a $1495.00 dollar fee on top of tag and title of $949.00. It is a complete RIP off. Go get your Subaru at Pines or Delray.

Re
Review №32

I have been trying to remove gap insurance on my car because I already put 7 grand down on my car. It’s taking them 5 months to do that and now no one is answering my calls. This is totally unexceptable and unprofessional.

Ka
Review №33

Lydia is amazing. She really made my experience amazing. Personal touches mean the world to me and she went above and beyond. 🧡 Not only was she so plesent to deal with, she was accurate on the time estimate. Everything was so streamlined!!! Thank you for the wonderful service!

Jo
Review №34

Worse Subaru dealer in South Florida. If you dont sign a document allowing them to sell all your private information they hold your car hostage. Not worth shopping there.

Ja
Review №35

They say the 3rd times a charm...so true. I went to 2 other Subaru dealers located closer to my home but neither were able to deliver the vehicle I wanted. I met Fernando who was amazing In Coconut Creek...Very professional, courteous and accommodated all of our needs. HIGHLY recommend using this dealership. The sale was as seamless as possible and I now have my new 2021 Subaru Outback Touring XT which is absolutely amazing. Love it. Go see Fernando. He will make your purchase a great experience. James

Jo
Review №36

I went into the dealership to have my Legacy serviced. While I was there I was looking around and started talking to Vinnie. He was able to get me into a brand new Forester while I was waiting on my car. He made everything so easy without all that back and forth that nobody wants to deal with. Worth your time to go and talk to him if your looking for a Subaru.

Ca
Review №37

I had been to 7 dealers. I found the car I wanted. I reached out to Coconut Creek’s internet sales folks. They allowed me to negotiate / share what I was looking for in terms of car and price. Before stepping foot in the door, my expectations were properly managed and there was zero nonsense. Julia had the car waiting for me to test drive upon arrival. I knew exactly which car I was going to get. She also took the time to show me each and every single feature on the car - which no other dealer did. She also followed me to return my current vehicle - waited and drove me back to the dealership. Price was exactly what we discussed - almost $100 less / mo than a different Subaru dealer on my lease (with $0 down)! Best customer service ever. Julia is a rockstar and went above and beyond for me.

Iv
Review №38

Wife and I loved our first set of 2017 Subarus so much that when our leases came up, we decided to lease the 2021 version of the exact same cars. Chris Fischer was awesome. He made sure to have all everything that could be done remotely completed so that we only needed to come in and process the final paper work and get the keys. (White was our 2017 and the Gray and Blue are our new 2021)

Le
Review №39

We were visiting the area. They took us in without appointment for our 36k service. Nice facility with friendly personnel, complimentary beverages.

Gr
Review №40

Best Car buying experience. Yesterday I traded in my sons Subaru Impreza for a Crosstrek. My wife and I have bought 2 Subaru’s from another dealer west of 75 and we will never go back to them.Coconut Creek Subaru – Simple, Quick, and Trustworthy – I never felt like I was at a Car dealership – THANK YOU!!5 Stars– Anna - internet sales / Customer assistance5 Stars - Segourney – Internet Sales ManagerBOTH - best ever helpers. They were so responsive to my calls, text and assisted in organizing my visit. I gave VIN # of trade in, bank data for amount owed, what car I was interested in. They were Prompt and attentive to my questions, concerns. THANK YOU Anna/Segourney!5 Stars - Sammy H. in sales who met me with a super happy positive attitude already had all my data and it was just time to sit and find a price. He shared all the current updates on the cars - features etc. Sammy was very Knowledgeable and trustworthy with his direct answers. I never felt threatened (we all do at car buying time). FYI - most of paperwork is digital!!! After all was done – Sammy walked me around highlighted service area and other areas of interest – we sat in the new purchased car and he went over every button and each feature in detail. Mgr. sent over Price and trade-in figures - only 1 request from me and it was met.THANK YOU Sammy!5 Stars – Bell Sales Manager - Shortly, Bell walked me to meet with finance – We laughed the whole way over and again – Bell made me feel comfortable and that’s all we ask. Thanks you Bell!5 Starts to the Donald in finance. Again, I did not feel overwhelmed- very tentative to my questions. Most forms are completed digitally and in and out quickly. No pressure or huge up sales pressure. I did purchase a few items but I they are things I new I would upgrade to. Thank you Donald!– WOW – I will be trading my MXK soon and Sammy, Anna, Segourney, Bell, Donald will be involved

Da
Review №41

My wife and I had a great experience buying our first car from Pedro. He was extremely knowledgeable and was a pleasure to work with. We absolutely love our 2021 Forester Sport and would definitely return to Coconut Creek Subaru if when we are ready for our next car!

Ro
Review №42

Great buying experience here. Bell and Vinnie made everything so simple. My wife and I bought 2 cars from them in the past couple months. I wont work with anyone else. If you need anything ask for those 2, they are great and so helpful and cut out all the BS.

Cl
Review №43

My salesperson Luke was extremely courteous and helpful, in fact the entire staff at Coconut Creek Subaru were the same. I would work with them again,

Aa
Review №44

No other dealership was this welcoming and explaining. My man Fernando took care of us from the moment we walked in, worked us out to a solid deal and explained every single thing so well! If I had to tell people to buy a car, this is where I’d direct them. Give my man Fernando a raise!!!

Pa
Review №45

Called in reference to 2 recalls. They stated “all” Subaru dealers were on back order. Received email fro North Lauderdale Subaru today, they have parts available. Service recall is scheduled for July 5. Not a fan of Coconut Creek and still am not.

De
Review №46

I called them regarding a specific used vehicle they had listed for sale. Confirmed it via a phone call, made an appointment to be there 45 min away. Arrived 45 min later expecting the car to be ready for a test drive. The salesman told me it was sold. I asked him how could that be, I just spoke with you an hour ago? NO honest answer. They had another car not ready, but I stayed ( having wasted over an hour already) The list price $20,000. After spending 2 hours, the actual price turned out to be $26.000. I wasted an entire afternoon ALL based on lies and they knew it. Keep away from them.

Al
Review №47

It was an excellent buying experience from the first moment of contact. All the staff on scene where exceptional. The seller Peter and the manager Dovelle were very professional and helpful throughout the buying process. Don’t waste your time going to any other Subaru dealer. You’ll definitely get the past attention and pricing at Coconut Creek Subaru.

La
Review №48

Jorge Aranda was a fantastic salesperson. He got us exactly what we wanted in a short amount of time. Thank you, Jorge!!!

Ti
Review №49

Raj was awesome, normally me and wife havent said that for any car sales person in the past. great experience at the dealership. i will highly recommend the offcourse Raj and the dealership... keep it up Raj, changed our perspective about car sales person and the dealrships... Thank you...

An
Review №50

What a wonderful experience I had purchasing a car from this dealership. My salesman, Chris Fischer went above and beyond for me reserving the exact Forester I wanted. He kept in touch as the date got closer and closer. He delivered my beautiful new Forester to my home. He is very personable and made the car buying experience so much fun.

Br
Review №51

Vinny was great! I knew exactly what car i wanted when i came in so it was an easy process, and Vinny made it that much easier. He got me a dope price for the car and even gave me more for my trade in than what they offered at first. I love my car and i had a great experience overall. 5 stars!

Na
Review №52

Peter at Subaru sold me a Forester a few months back. I made numerous trips to the dealership while doing research and Peter was always happy to help me. When I finally decided to get the Forester, it was a very smooth process. Ill definitely be back when its time for a new Subaru.

Fe
Review №53

My service lady manager Donnette and my mechanic Donavan are the best ever. Extremly hands on costumer service, they exceeded my expectations. Antonio at the parts dept. also very helpful and professional. Thank you guys for treating me like a Queen.

Ch
Review №54

With Covid going on I didnt want to have to go out and shop for a new lease. Vinnie Siciliano was able to do everything for me right over the phone. He even brought my new car to my house for me, and we did all the paperwork at my home. Easiest car buying experience Ive ever had.

br
Review №55

Excellent, second Subaru we have bought from this dealership. Sakes experience was low key and very professional. Great price. highly recommend shopping her if interested in a Subaru

Ma
Review №56

I got my car through Chris Fischer, that was very easy and pleasant to finish car shopping,

Bo
Review №57

My salesman Vinnie Siciliano was great. He wasnt pushy and was able to get me everything that I needed. By far the best car buying experience that I have had. I usually dread having to buy a new car, but Vinnie and his team made it very painless. Great dealership to make your next purchase from.

De
Review №58

Coconut Creek Subaru is the best. ALWAYS easy to get in, get an appointment or just drop in. Service is fast, complete an done right. I highly recommend them to care for your Subaru.

ca
Review №59

Bad salesmen good follow up from management

Da
Review №60

Started our search for a new Subaru on line with Lydia and Ryan who found us a Forester that was on the way in and it was exactly like we wanted. We were able to do everything online from pricing, to setting up the lease on our new Subaru, including getting preapproved and getting a great value on my trade.We had one of the best buying experiences with our sales consultant, Davin Harty, who demonstrated and explained every feature to us which really exceeded our expectations. The next part was signing the papers which Alex helped us with and made everything very easy and fast.I highly recommend the Team at Coconut Creek Subaru for a no hassle buying experience from beginning to end. We love our Coconut Creek Subaru!

Ma
Review №61

I bought my car here about 3 years ago. i am very happy with my car and i really thought they treated me nicely. i would buy another car from them and i dont always feel that way about a dealership.

Li
Review №62

Very prompt, efficient service

Ra
Review №63

A few months ago my husband and I bought a Crosstrek for our daughter who goes to school in upstate NY. Our salesman, Peter, was an absolute pleasure to work with. He found the car we wanted and negotiated a fair price. Peter was personable and incredibly easy to talk to. We will definitely be back when its time for a new car.

Er
Review №64

Rude finance manager punished us since we mistakenly park the employee parking place. It took us about 30 minutes to leave the place. We were about the decide the new Subaru but after this rudeness “Never” consider from this dealer. “Never”

ma
Review №65

I had a great experience here. I drove all the way down from Orlando because they gave me the best deal. Vinnie was my sales advisor and I couldnt have gotten luckier. He made everything so easy for me. By the time I got to the dealership everything was all ready taken care of for me. Easiest car buying experience I have every had.

Ji
Review №66

Outstanding dealership. Looking forward to getting my next car there.Sales man Sammy was great

Ro
Review №67

We came in the other day to purchase a new subaru. We were uncertain in which vehicle we wanted. Bryan the sales representative was very helpful he knew every detail about each vehicle.Bryan then guided us to the Forester. We sat in it, and drove it. We absolutely love it. We thank him for being so kind anf helpful.

Li
Review №68

I had a great experience here. I live a little over an hour away from the dealership, and I drove there because they were able to get me the car that I wanted for the price I wanted. Vinnie was my salesman and he had everything all ready to go for me when I arrived. Great people at a great store.

Ra
Review №69

We got into a car wreck and needed to get a new vehicle. Vinnie and Coconut Creek Subaru made the process very easy for us. Did everything over the phone, and Vinnie came out to our house with the paperwork and our new car, so we didnt have to step into the dealership at all. Great service.

Wa
Review №70

5 star service from this dealership. Vinnie Siciliano was my salesman and he couldnt be nicer. He made it very easy without all the back and forth. He made the process very quick and he is extremely knowledgeable. If your looking for a new Subaru I recommend you go and see him.

Go
Review №71

Love this place!! Robert Sosa is the greatest, his customer service is flawless. Very informative and super nice guy! You want a great car, shop here and ask for Robert Sosa.

Do
Review №72

We bought our forester here and I plan to buy my next car here as well. ‘Nough said

Mi
Review №73

Outstanding, professional, sales people,,, thank you Pedro Vazquez

St
Review №74

We have purchased two vehicles with Coconut Creek Subaru and the sales team has been excellent and very helpful. Great atmosphere, friendly staff, and helpful sales people. Will definitely purchase from this dealership again.

La
Review №75

I recently purchased a new Subaru and am totally in love with it .This was the best buying experience I have ever had at a dealership.Bryan Cano was the salesman and boy did he treat me like royalty.No pressure, extremely respectful and caring of my specific requests.. He went above and beyond to make sure I had the best buying experience. The negotiating process was painless and I felt well treated.Bryan also was extremely helpful in the service department and along with service manager Rich Worley made that experience painless. I would and have recommendedCoconut creek Subaru to anyone looking for a new or used vehicle.Bryan Cano is the man to see when auto-shopping for a Subaru!!!

Ly
Review №76

Second time leasing from Coconut Creek Subaru. Happy with the entire customer experience. I plan to be a loyal Subaru customer for many years to come. Lisa

Wa
Review №77

My experience at subaru coconut creek with bryan canon was perfect he made the process for the lease super easy and fast Definitely coming back.customer service for the entire dealership in general was pretty amazing two thumbs up.

Sa
Review №78

This is a wonderful place to get what you are looking for. The group that I work was wonderful in taking care of you. I would give them 10 stars instead of 5 stars.

ro
Review №79

Outstanding service. Joe Monti amazing proffesional

Mo
Review №80

Donnett Shelley with the Coconut Creek Subaru Service team is bar none the best in South Florida. The ease and the communication throughout my repairs were unbelievable. She now has a loyal customer who will come to her with all my service needs. Thank you Donnett I really appreciate you!

Jo
Review №81

Chris Fisher was the best help I could have asked for while buying a new 2020 Legacy. During this pandemic I wanted to do all negotiations remotely and Chris made sure he took care of that request. Also after getting quotes all over Florida Chris’ initial pricing is the most up front and honest pricing I found and by a big margin. I really suggest if looking for a Subaru during this time to consider Chris as he will make it as easy and painless as possible. For someone who doesn’t own a Subaru you are missing out they are incredible vehicles! Thank again Coconut Creek Subaru!

Ro
Review №82

Recently purchased a used car from Peter at the Subaru dealership. He and his manager we very efficient and made the entire experience top notch. I highly recommend Peter and the entire Subaru team if youre in the market for a new or used car.

Re
Review №83

My husband and I bought a 2020 Subaru Outback from Coconut Creek Subaru yesterday. First, I will say I really don’t enjoy the typical car buying experience- in fact, I dread it! At Coconut Creek Subaru they made the car buying experience so easy. We agreed on price remotely (their COVID-19 policies comforted us!). We worked with Segourney and Peter in sales (both very helpful) and Rob in finance (lots of paperwork but Rob made it as painless as possible). They helped me find the car package I wanted, delivered earlier than expected, and made us feel like valued customers😊. I had a very bad experience at another dealership and almost gave up on getting another Subaru. I’m so glad I decided to venture a little farther from home and work with the great folks at Coconut Creek Subaru. By the way, I love my new Outback!

Ar
Review №84

Best car shopping experience I can remember. Thank you Bell and Sammy! Outback XT is amazing.

Ka
Review №85

Very friendly and helpful sales people.

Pa
Review №86

Excellent service and Joe Monti is great to work with at the dealership.

Pa
Review №87

My Wife and I Leased a new vehicle from Coconut Creek Subaru.Vinnie Siciliano took care of us, showed us several vehicles, allowed us to test drive and answered all of our questions.Not only was he patient with us, there was absolutely no pressure and great pricing. We did not have to have a boxing match to get a great deal.Ask for Vinnie when you visit the dealership. He will take great care of you.

Ca
Review №88

I visited the dealer to look at an older Subaru as investment and hobby. Isis Gomez did a great job of listening and quick to go above and beyond. She is very knowledgable about the brand and WRX models. Although I personally decided the collectable vehicle offered was missing some of the points I was looking for, Isis and the sales team here at this dealer were solid. I would recommend any of my friends looking for Subaru to visit this dealer first.

Ka
Review №89

I had my son call for me prior to going into the dealership. He talked to VInnie and they made a deal over the phone so when I went there he had everything ready to go for me and made is so easy. He even helped me bring my old lease back to BMW. I definitely would suggest giving him a call if you need any help

su
Review №90

I never want to go into the dealerships to purchase cars. I had my last car for 10 years, so its been a while since ive had to do some car shopping. But Coconut Creek Subaru was a pleasure to work with. My salesman was Vinnie Siciliano and he made is so easy for me. He wasnt pushy, and made me feel comfortable the whole time I worked with him. Eli in finance had the paperwork all ready for me and had me in and out very fast. Definitely will make my next purchase here, and send my friends.

Ed
Review №91

Great dealership - Chris Fisher is THE guy! Wear the Subaru badge on his heart. As a former Subaru Sales person for 15 years myself, I certainly appreciate #1 HONESTY - personal customer service, product knowledge, ease of communication and friendliness! The deal and the car where as expected. Delivery time was prompt. The finance manager that printed and signed my contract was a bit cut and dry and I understood nobody wanted to be there specially in any close contact, but could have been nicer and not shoving extended warranties in my deal (LEASE!). I understand F.I. works on commission, but not all the time youre going to SELL, and that seemed to upset this person somewhat.Other than THAT? Amazing ! Thank you Chris.

Ta
Review №92

If I could give this location zero stars I would. Terrible customer service, no service at all actually. Extremely lazy and inattentive staff I have ever experienced. I went to this location to return a leased car. Turns out only one person is available to handle returns on a busy Saturday. He was texted and called and no answer and nowhere to be found. Terrible experience, never going back.

Ma
Review №93

I was visiting coconut creek Subaru, because I have a 2016 forester. The attendant named Cano ask me if I have 700 record credit. Then he goes to see my forester 2016 and Ofer me9.000.The blue book saids its 14.500. The only Subaru Forester 2020 in stock was a black one, and I don’t want this color. Me Caño told me the cost for other color was 1.000. oo for extra transporting.I will never go back to Coconut Subaru dealer.Go to hell

Is
Review №94

Chris Fischer was incredible. This would be the second vehicle that I have purchased from him and he always is very knowledgeable and does his absolute best to give me the best option, even if it means driving the car in from out of town. I love the new car and will be telling all of my family and friends about my experience. Ill be back for my next purchase.

Te
Review №95

We have had our brand-new 2019 Subaru Outback for about two months, and we LOVE it!! Rides like a dream, so stylish, and those 18 channels of Sirius Radio are a real plus! And including the weatherproof floor mats and the official Subaru sunshade was another nice bonus.AND the best part is the wonderful service we enjoyed at Coconut Creek Subaru. Davin is a real asset to your team--knowledgeable, generous with his time and listened to and answered all our questions. Keep him! The entire buying experience at Coconut Creek Subaru was top-notch, and we would (and already have) recommend you to friends and family!

Ga
Review №96

Vinnie Siciliano was excellent. He and his team made everything fast and easy. I didnt have to spend my whole day at the dealership like most places. He had me in and out, and got me everything I needed. If your looking for a new Subaru go and ask for Vinnie.

H
Review №97

Thumbs down to Coconut Creek Subaru Service Department for damaging my car during required Takata airbag recall work.Subaru broke my glove compartment and didnt even tell me!!! I brought it to reps attention before I drove off their lot... They examined and ordered a dumper part to fix the damage they caused.My own licensed mechanic picked up the part to do the repair for me. Subaru insisted on charging him for the part. On careful inspection, my mechanic showed me further damages: numerous missing screws surrounding where Subaru broke my dashboard!!!Based on the damage Coconut Creek Subaru did to my SUV, I do not recommend their service department.

Be
Review №98

This has to be the worst dealership on the planet, I’m leasing a car from them, they messed up my car registration and didn’t take responsibility for an obvious mistake on their part. Next, I decided to change the oil on the car myself ( up until then they always did my oil change) I go under my car and looked at the oil drain plug which is all stripped and damaged from a careless mechanic who used an impact to tighten down the oil drain plug. And when you go to the dealership the customer service is horrendous especially all the managers. If I could give them zero stars, I would

Ma
Review №99

Great Dealership. Vinnie made everything super easy for us. He had everything all ready for when we got there.

Ma
Review №100

The team I worked with at Coconut Creek Subaru was outstanding. On December 31, 2020, I texted with Larissa from internet sales. She was straightforward and no nonsense - gave me a no haggle price on the Crosstrek I wanted that fit my budget perfectly. I got a KBB quote on my trade in and arranged to come in on the first of the year to finalize the deal. On the morning of January 1, 2021, Segourney took over and she took care of the details and we closed the deal in a few hours. They gave me great incentives and matched the price I wanted on my trade in. Rawle even helped me get through a sticky issue with my insurance company which could have ruined the whole experience for me. Finally, Fernando made sure my vehicle was detailed and walked me through all the bells and whistles like a champ. Personally, I made the decision to drive two counties over to make this purchase from Coconut Creek Subaru because they didn’t jack me around. The sales team was straightforward and transparent. Even better the dealership donated $250 to a charity of my choice from the final sale price. I cannot express how easy and painless this experience was. A huge shoutout to Segourney for making sure everything ran smoothly. I am very pleased with my Crosstrek Limited purchase and would drive two counties over again, past two other dealers to take my business where I am appreciated and treated with respect. Thank you!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4980 N State Rd 7, Coconut Creek, FL 33073, United States
  • Site:https://coconutcreeksubaru.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 888-459-5432
Categories
  • Subaru dealer
  • Car dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:11AM–6PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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