We found a dealership that delivered quality service and showed respect and appreciation in Al Hendrickson Toyota. Our team, Jad, Winston, and Ken were amazing. I explained that it was my son’s first purchase and they made him feel like a KING! The deal was fair, especially in today’s market. But, the appreciation and respect they showed toward me and Brandon earned them customers for life. If you need a car, give Jad a call and tell him Kim sent you.

I give my service advisor Klaus Cobb a 5 start review. When my SUV it’s on repair or oil change you don’t need to follow up to see what is the status of your vehicle. Klaus always call us a few times to tell us what they are doing on the SUV and how long should take. Also telling us what they find out that it’s bad and need to be repaired. Thank you Klaus for all the professionalism, assistance and customer service.Al Hendrickson Toyota is the best dealer experience that i ever had. We has been more than 13 years with this dealer and the service department it’s amazing. I give the service manager Norman Frantz 5 stars also, he is very Professional and always provide an EXCELLENT customer service. He always make sure that all the issues with your car has been resolved with quality and on time. Norman one day assigned to me the service advisor Klaus. Since that day Klaus it’s my preferred service advisor.

Top notch customer service. No nonsense approach. Dexter is a true professional. He made sure we were kept in the loop at every junction in the process of our purchase and provided a top class experience overall. We appreciate the great communication, flexible hours, and Dexter going through extra mile to make sure we were satisfied. Mr. Hendrickson, you have a great team on your hands and we appreciate being treated like family. Thanks again for all your hard work and making the process easy and seamless.

This is my third new Toyota I have purchased from Al Hendrickson. The shopping experience was superb with Riccardo being so patient and knowledgeable. The finance part was smooth and easy with Ken. I would definitely come back again!

Al Hendrickson Toyota is by far the best dealership experience I have ever had. This is my first Toyota purchase and won’t be my last. I told them what I wanted and they found it! The GM- Scott, was present and ensured everything was going well for me as I finalized my purchase. Dexter and his process was quick and efficient, he had my car ready for me parked in the front, all the paperwork was available for me to sign when I arrived and I was in and out in less than an hour (with my 6 year old with me as well). Finance was no BS, first time that’s ever happened for me in all my years of purchasing cars. I am very happy and pleased not only with my experience but with my beautiful highlander! Thank you all again!

I give my service advisor Klaus a 5 star review. He always makes sure my vehicles are taken care of even if he is going to off that day. I recently had to get new tires for my Tundra. They weren’t in stock. Klaus got them for me right away with a great price.Thank you Klaus for all your assistance

Been with Al Hendrickson for years. I have dealt with this dealer for over a decade since they make me feel proud of getting vehicles from them. Klaus from the service department is the best I’ve dealt with. Very honest and communicative. He is always one call away if I have any questions regarding service/maintenance of my vehicles

This is the best car buying experience I have ever had. My experience with Al Henderson was top notch. The salesman, Luther McKenzie was kind, professional and knowledgeable. He took time to answer all my questions without any pressure. I was able to call Mr.McKenzie with follow up questions after my purchase. He responded to all my follow up questions fully, and in a timely manner. I will definitely be using this service to buy my next car as well as recommending the dealership and salesman to other individuals. Wonderful experience overall.

I am delighted to share my latest experience with Al Hendrickson Toyota. While concerned about a possible repair and/or replacement of a splash shield and fender liner for my 2019 Toyota Camry, I requested the assistance of Manager Eric Silcox. Without hesitation, Eric availed himself to me by explaining the procedures necessary to complete the assessment. In conjunction with Service Consultant Jennifer Burton, my vehicle was professionally repaired. I applaud Eric and Jennifer for their professionalism, courtesy and attention to duty.

Honestly, such a great experience with a big financial save.Jeffrey Eugene was so patient with me while I tried to find the car that suited me the best. Then after discussion he led me Demetri Alexandrou who sat through the long and tedious day of buying the car and added Dimitry Sicard to the plan so they can both help give who gave me the best deal as someone who is a first-time car buyer with no credit history. They went above and beyond and it’s much appreciated. So grateful. I recommend all three of these gentleman from start to finish.

Oscar Viscarra did an outstanding job. Attention to details, great communicator and make the experience to service my car as easy as can be. I will definitely come to be serve by Oscar Viscarra again.

Purchased my car August 5th. Running real smooth until 2 days later it said maintenance required. Went up there they said I need all these things done to the car, spent 400 and something dollars. You would think everything is good on the car because you just got it. October 3rd battery died. Called them Monday morning. Spoke to Jared he said,” A dead battery is not covered under warranty y you have to pay 190 for a new battery” called back twice because I don’t think Jared understand what I was saying, the service department never answers they transferred to messenger center they said I’ll take your message and give it to them and they will call you. Til yet I’ve yet to get a call back. That’s bad customer service. Thank god Lipton Toyota have a great customer service they was able to help me. Just to find out the on the vehicle history they never changed the battery from the previous owner.

I had a great experience throughout the whole process buying a car. From the beginning Suzette Sinclair was very helpful on getting me the best deal, to the salesman Ewen who was very friendly and showed me the truck I wanted to Jeremy at the finance dept who helped me secure the best deal they had. I highly recommend anyone in the market for a new Toyota to head out to Al Hendrickson Toyota!

I always like dealing with my advisor Klaus, he make sure things Is right with my car and he honestly let me know when I need to repair or replace something . He also nice and respectful. Good job klaus.

I had an absolutely incredible experience. I started off dealing with Dario who loves Toyota and knows this product well. I have been looking for a Toyota 86 for quite some time and the moment they got one in Dario gave me a call. After the test drive, I got to sit down with Kenny and review the numbers. Lets just say that the deal I received was beyond great and both of their customer service was outstanding. Once I got into the finance office, I had the pleasure of speaking to Andres and Jerry who helped me get the financing over with quickly, and hassle free. All in all this was a wonderful experience and I absolutely love my Toyota 86. If youre looking for a place to get a new or used Toyota you would be wasting time if you didnt go to Al Hendrickson and speak to any of the people I mentioned above. Thank you guys for amazing service, and helping me make my dreams of owning a new car come true!!!

Fred is an incredible man, very respectful and driven to assist his customer! Lorence and Jenna were exceptional with financing and made the (first time) car buying experience painless. 10/10 would recommend. Love my new Tacoma!

Went to get an appraisal for my vehicle to trade in. Had to take my grandson. Appraisal took a while and when done I said I needed to leave because my grandson was running around showroom but he is 2 years old after all. So I said let us know what they would give us for trade in in truck. Everything being done on line nowadays I thought it would be no problem. Never heard from them again. I did reach out to them but never received a response. I have purchased quite a few cars in last couple of years and this dealership will NEVER see business from me ever!

Alan and Willy were awesome! They helped my mom and I through the entire process and worked with me to get me what I needed. It was also pretty fast too. Thanks again guys

I wish I could leave zero stars. This Toyota dealership ruined my brand new 2021 Toyota Corolla LE . My vehicle is not even one year old as yet and it’s already having issues due to their negligence. How in the hell can a vehicle that was just serviced last month have engine issues. The car wouldn’t start( no light was left on in the vehicle). I got a jump start and it worked. I took the car to al Hendrickson and they claimed that they didn’t have the battery in stock and to order it would take 2-3 months to come from China. I took it upon myself to purchase the battery from a different dealership since al Hendrickson claim the battery was the issue . When I did that the check engine light came on which didn’t make sense. I took the car back to al Hendrickson and told them my issues with the car, it was sucking up too much gas, I couldn’t press the break too much or the car would start shaking. I couldn’t press the gas too much because the car would slow down. My parking breaks weren’t working, the lane traffic assistant was malfunctioning. It’s like everything went wrong. After speaking with the service advisor HENRY DELGADO, he dismissed my claims stating it was only the engine and stated it would only take two hours to fix. Within this two hours I have to go to school but they refused to give me a loaner in order to go to school in Davie, they wanted to just drop me off which doesn’t make any sense for me . This was all their fault since my vehicle was just service less than 1500 miles now so how in the hell is it already having issues. A 2021 car, brand new??? Doesn’t that seem fishy to you like someone did something at the last service. Al Hendrickson is the worst Toyota dealership to bring your car to, they care zero about their customers and their customer service is horrible.

I was very happy with the service. I was there for about two hours, had a water shield repaired that was hanging down on the front under carriage and scraping the road. Also while waiting I had oil changed and tires rotated. A little pricey ($172) but know the work was done professionally which eases my mind.

My overall service at Al Hendrickson Toyota was great.. Everyone was so helpful and we was able to get the car we wanted.. Allan was great as well as Willy. He did an awesome job telling us about the car and the features.. Would definitely recommend you guys to my friends and family.. My husband is in love with his new car🙌🏾😊

You know you are buying a great product when you are buying Toyota but Al Hendrickson service department is the best. Carmine Armano has been my service consultant for the few times that I had to go in. He helped me get back on the road with a smile

Klaus was awesome. Brought my Corolla in for a bad ignition coil, replaced under extended warranty with $100 deductible.2 Days later another coil went bad, Klaus got the warranty company to replace the rest so I didn’t have multiple deductibles.Shuttled me back and forth, very accommodating & the coffee is pretty good.

Continually find this to be an excellent service center. They are efficient, and all work done has been satisfactory, never have a problem. Jarrett Elder, Sr. is a fantastic service advisor, remembers me each and every time I bring my vehicle in for service.

Thank you Klaus for the great service! I am a very long time customer! They must give you a raise!

For the last decade there’s only one place Ive taken my car to for service and that’s Al Hendrickson. For 1 reason above any other. KLAUS COBB!!! He is hands down the MVP of the service department! Often times it’s a headache having to deal with taking your car in, and many people are worried about being taken advantage of. Whenever I make an appointment with Klaus all signs of worry fade away. I know for a fact that he’ll get to the bottom of whatever issues I have and give me the truth. He has made me a loyal customer! THANK YOU KLAUS!

Always had a great experience working with the service department especially Klaus. Makes things easy on my end. Is honest and very helpful.

Very professional and courteous. Speedy process too, especially the financial guy.

Al Hendrickson has consistently earned my loyalty!This is by far the best Toyota dealer, I wouldnt go anywhere else!!Mr. Gary Cann - Vice President Parts and Service is a gentleman and a scholar, he listens to a customers concerns and gets personally involved until a satisfactory solution is reached.Our service adviser, Mr. Anthony Colon is just fantastic, very professional, knowledgeable, and constantly contacted me to inform the progress on my vehicle. He always explains and make sure I understand everything before I leave.The work is always completed on time and done in a satisfactory manner. I would highly recommend for all of your service needs!!They have provided phenomenal services to our cars!

Moe and Dino.. simply awesome!!! No worries just go in and drive they will do the rest.. my best experience ever with a car dealership..thanks guys ! Keep up the good work

I just leased a Toyota today. Erik handled my deal before I even stepped foot in the dealership and was very knowledgeable with what I wanted and what they had available. They even had a shuttle come and pick me and my kids up so I could come pick up my car! Once I got to the store, dexter was great to work with finalizing my deal. Finance was a breeze as well. The car was immaculate before taking delivery. I cannot recommend this dealership enough!

Best dealership Ive been to. Before coming here I went to the actual Toyota and they guys were not really helpful at all, never explained anything. But coming here to Al Hendrickson Toyota was a great experience. Jeanna was so sweet and helpful and so was Jordon. Laz really explained everything so well and helped me out a bunch. If I ever had to purchase another vehicle, I would come back here!

Klauss Cobb is the best. His disposition, helpful, explains every step of the process, he goes the extra mile to provide good customer service. Thats why I continue to drive over an hour to get my car serviced.

SCAMMERS!!!!! BEWARE!!!!! This place employs shady and deceitful people.This dealership is far from being an honest one. They have multiple vehicles on their website with attractive price tags that are not actually available at their lots. Even if you call before heading over they will lie to you that these vehicles are in stock. This is the way they lure you in but once you arrive they will send over a random salesman to inform you that the car you came in for is not available and then they will try to convince you to purchase a different car.Its extremely ridiculous and dishonest to run a business like that.I wouldnt recommend anyone to purchase a car from them. My short but negative experience with them was enough to make me feel the need to warn people about this shady establishment.

Klaus is very professional and helpful. Best customer service! Service is quick and great. Very happy with customer service!!!!!! Highly recommend this Toyota location. I will keep going here. Very easy to schedule an appointment. Thank you!

Jarrett was amazing! I was in for an oil change for the first time. It took a little longer than expected but Jarrett made sure to keep me informed the entire time. Excellent service!

Called from North Palm Beach at 5:30 PM and was ASSURED a 2019 Tacoma listed online was available. Drove 1 hour+ in traffic to see truck. Got there at 8:30 PM and vehicle allegedly sold and gone. They tried to show another truck before admitting one I called on gone. This was a classic bait and switch. DO NOT DO BUSINESS WITH THIS DEALERSHIP!

The best dealership out there. It’s run professionally and smoothly. I wouldn’t go anywhere else

Buying a car seemed not an easy job. But AL Hendrickson Team ( Terrence Pharr, Manny Garza) proved it can be an easy, pleasant and highly automated process.I was amazed with their honest and supportive attitude and professionalism.I walked in to the car dealer to get some info and surprise, surprise - walked out with the keys to a new car.Thank you to everybody who worked that day in the office and to those whose names I didnt mentioned.

Thank you Willy Bunny for helping on the purchase on the new vehicle. We really appreciate your patience, and all you do. Alan Epstein, thank you for making the deal so quick, convenient and easy. Thank you, Dimitry Sicard for helping out on little details left out on the deal. We appreciate the help on the purchase on the new vehicle. We are definitely happy with the new car. Thank you so much. We’ll recommend to friends and family.

Booked appointment online for Sunday at 10 am. Arrived at 9:50 am. There was a very long line of cars and people waiting in the service area for intake. The Customer Service representative that I stood in line for. didn’t acknowledge me. When He finally talked to me 25 minutes later, he said that I wasn’t his representative. So, I got in another line for the correct representative. He helped me 5 minutes later, after I announced loudly that I had already waited in line. If Toyota service had name plates at their stations, I would have gone to the correct line to begin with. I won’t go on a Sunday morning again for service.

Had a great experience with servicing my Toyota here. I like that I can schedule appointments online and text my service advisor. Klaus is trustworthy because he prioritizes work that needs to be done for safety and lets you know what to expect in the future.

Moe, was GREAT. Entire deal negotiated via text. Came in for delivery and vehicle was cleaned, gassed up and ready. Showed up 15 mins early for appointments and Moe acknowledged us by name and was assisting us within a few mins. Moe went over features of the vehicle with my wife and had us in Finance within 30 mins. This was fast and enjoyable. I appreciate the finance manager Angelo Vaccarella for showing us all our options but not being pushy. We were cash customers and my experience with past dealer has been not pleasant. Most dealers as soon as you say cash they push you aside and make you wait, not the Al Hendrickson team. They were awesome. In and out of dealership in 1 hour 10 mins., that is fast! Thank you Moe.

Professional and courteous people work at this dealership.Straight, honest management made buying a car actually enjoyable.Why can’t all car dealers and salespersons sell cars the way they do at Hendrickson Toyota?

Al Hendrickson Toyota is great! I enjoy getting my car serviced here. Klaus Cobb always has the best customer service and is super helpful. I would definitely recommend him to others. Thanks !

1st I have to say the people seemed very nice and polite. But I was hustled!! sold gap insurance even though I didnt want it . They slipped it in. And I definitely should have financed some place else.Would definitely not repeat not recommend this dealer!

My parents & I drove 45 minutes because this was the most highly rated Toyota dealership within driving distance. Luckily, it was a well-worth visit and we left very content. We were assisted by Fernando G., who is honestly a true asset to Toyota. Not only was he fluent in Spanish (in order to help my parents), but he was also extremely knowledgeable, TRANSPARENT and patient with us. We came in with a less-than-desirable situation but Fernando did not hesitate to offer us the best quality customer service experience we could have asked for. To say that we went to about 5 or 6 dealerships and stuck with this one, speaks volumes. We left with a lifelong relationship not only with Toyota, but with Fernando G. Highly recommend from start to finish.

I had one of the most greatest experiences with purchasing my first vehicle at Al Hendrickson Toyota. The manger Dimitry Sicard went above and beyond to get me what I was looking for and that I would be 100% satisfied with my purchase. I advised from the beginning what I was looking for and that I was sticking to that and where I wanted to be with my payments. I couldn’t have asked for a better deal. It all made sense from beginning to end made sure I understood the entire process and what I was paying for and no shady business. It made me feel extremely comfortable with my vehicle purchase and he was very genuine every step of the way. I would highly recommend to go and check them out they have a great variety of vehicles to choose from and all price ranges. Thank you Dimitry again for my first car buying experience it was AMAZING THANKS TO YOU !!!

Had another great experience at Toyota for my service needs !! Klaus is the best ! Communicated everything and was especially understanding when I had to bring my 4 month old daughter. Thank you for making it a great experience!

The salesmen that showed the car was good. The Sales manager was pushy.The one writing the contract did not communicate with me very much. When I tried to change the contract, he said he could not. I am seeking legal advice because I think a lot more could have and still can been done. Too much details to list. I dont feel I was treated like a good customer.SincerelyJim Hartman

Great deal on a bogo synthetic oil change for $70. Nice shuttle ride to work and then back to the dealership all free of charge. Jarrett Elder is a great service tech who will take good care of you.

Very easy to get the paperwork done. I was in and out without any issues. Definitely one of the best experiences I have had purchasing a vehicle.

Service was prompt and efficient. I wanted to forgo the tire rotation since we can get it done for free at our dealer back home. Klaus said he could do it at no extra charge, which I really appreciated as it saves me another trip when I get back home. The car was ready sooner than expected.

Great place and professional staffs.Eddy Durandisse great and professional always try to helps people. Thank you

What a pleasant experience at this Toyota dealership! Dimitry London, Perfect, and Jeffrey where amazing helping me get into the car I really wanted! I recommend coming here for all your car needs! Dimitry helped me tremendously, what an amazing sales manager!! Thank you for everything you guys have done for me, truly life changing!

By far the best dealership Ive been to. Rob (sales representative), Jerry (finance) Fernando (manager) and James in (service) are unbelievable. They were very professional and courteous. All the staff were very friendly but I worked with the guys I mentioned and they made me feel like I was home. If you need a car look no further trust me, AL Hendrickson Toyota is the place to be.

It’s like I have Klaus Cobb in the service department on speed dial. Greatest customer service I think I have ever experienced. Klaus always returns your calls or messages same day even when he is not working. Took my car in for a a service and windscreen calibration. All done efficiently and excellent workmanship. The whole Al Hendrickson Toyota experience is a dream. Never going anywhere else. Thank you Klaus

I love going to this dealership for maintenance because I schedule my appointments with Klaus Cobb. He’s nice, makes everything simple and easy, and he communicates everything that my car needs. I highly recommend him and I will continue to refer my fellow Toyota drivers to him.

Klaus Cobb is an excellent representative of Al Hendrickson Toyota. He knows how to take care of his customers. Im always a satisfied customer and i would recommend him to everyone. Keep up the good work Klaus Cobb. Great job.

MARK WAS TOTALLY AWESOME!! GAVE ME THE BEST DEAL EVER!!! WILL DEFINITELY BE BACK FOR MY NEXT CAR!!!!!!!

It was a great experience. The sales manager and sales man made sure I drove off the lot happy and comfortable with the purchase. The was finance agent awesome as well. I am satisfied customer.

Klaus in service always does a phenomenal job of getting everything scheduled and taken care of asap. He is very accommodating, efficient and professional. I highly recommend seeing him for help in service. Thank you Klaus!

Simply the best! I have been servicing my vehicles at Al Hendrickson for many many years and have worked with Jarrett who is very knowledgeable, honest, professional, caring and attentive to all of my car care needs. He ensures that I understand my options and provides the best advice always resulting in another wonderful experience. I remain a very satisfied customer! ACHennis

Last Saturday 08/14/21 I had my first service at Al Hendrickson Toyota. I was attended by Klaus Cobb, and he make me feel the best customer service experience in a dealer. Amazed with the personalized attention and professionalism. Not to say I got my car ready even before than the time promised. Thanks

Very professional staff. The whole process was very smooth, quick and no any surprises. Very enjoed working with Marcus and Pail.I am very satisfied with my new vehicle and with the team delivering the vehicle.Definitely recommending this Dealership to others.

Our sales agent was Ricardo. He was very helpful and attentive to our needs. He was to the point and forthcoming. Our transaction was fast compared to others. Thank you!

Nicole, Chuck, and Kenny were amazing! I came here 3 years prior and it wasn’t the best experience. Whatever restructuring or simply choosing to aim for a higher level of standards when hiring was done correctly this time around. Well Done !! Thank you for the laughs, speed of service, and for making it painless.

As a first time buyer with NO solid credit history, AL Hendrickson worked with me!! Fred, in sales, and Marcose, in finance helped me out. Fred found the car I wanted for the budget I was on with the credit score I have. Marcose communicated with a bank that suited my situation and pushed for numbers that work for me. Dimitry, at one of the desks next to finance made the process amusing, with his humor and hospitality. My experience was smooth and stress-free.

THE MOST HORRIBLE FINANCE DEPARTMENT EVER! Alan Paul Epstein is a CROOK! He will lie to you and he did for us and sell you a warranty you dont need just so that HE can collect on the commission from the one he sells you. Be very careful and check what warranty your car comes with before buying a new one! We had 36 more months of bumper to bumper on our 2019 VW Jetta and AL said in our faces we didnt! We then tried to have him cancel it and even though he said he would, he never did! So basically his negligence and lack of knowledge is forcing us to finance nearly 3k dollars more than needed! Be very careful, bad dealer, bad financing department!

Once again I had a great Experience with bringing my car to Al Hendricksons Toyota . The customer service that Krause Gave to us was exceptional. He told me that they were busy on this particular day, if I do not have any plans at all not sure what time the car would be ready. Within two hours my car was complete. I highly recommend taking your car to them. They are very kind courteous and on top of their game.

Klaus was an amazing help. He truly went above and beyond to make sure that the service was More than satisfactory

I visited Al Hendrickson to receive maintenance services on my vehicle and they were great. Jennifer Burton was fast, efficient, and friendly! The shuttle drivers were professional and on schedule! Great job Al Hendrickson Toyota!!!

I am a new Toyota customer and I was incredibly surprised at their level of customer service. The maintenance required light came on I suspected my vehicle needed the oil change. I was able to get an appointment the next day. It was determined that I needed an oil change but also had a recall on my fuel pump. They drove me home while the repairs were being done to my car and came to get me when the repairs were finished. Everyone I spoke with was pleasant and accommodating.

Excellent customer service provided from Shedrick Anderson in the service department. He made sure that I was satisfied with service on my car and got me in and out accurately during my lunch break 🌟🌟🌟🌟🌟

Klaus was the best! Granted we went on a busy Saturday we were in walking distance to restaurants and the casino so the wait was bearable! Great service!!

Jordan and Jenna helped me out when I needed it most. Great place, wish the cars were cheaper, but you get a ton of value with the warranty they provide on some vehicles. have Zero complaints, would definitely comeback

Brought car in for free scheduled maintenance. Service was performed fine, however, the service department is completely disorganized and the waiting area is a disgrace. The “lobby” feels like a dated greyhound terminal. Rude advisors, refused service to other people if they didn’t have a service, yet another advisor helped no problem. Signage is a little confusing too as you pull into the used car lot area and it looks like a decrepit building. Overall- service was fine, appearance leaves a lot to be desired.

Great! Our adviser - Chris Kulauzidis was very polite and friendly. I didnt wait too long. Good service.

What an amazing experience!! Coming from New York, I never thought that Al Hendrickson Toyota would honor the deal they gave me on the phone… It was that great! The staff, the finance people, sales people… Were absolutely amazing! The communication, the information, and their consistent updates were perfect! I would definitely recommend anyone who is looking to buy a Toyota, to contact Al Hendrickson Toyota! I specifically dealt with Helano, Fabio, and Chuck… A great crew!!

Nicole and Craig were amazing at helping me get my new 2021 RAV4. I work for a dealership so I know the process. These guys made the transaction quick and painless. Also Nicole spent time showing me all the features of my new vehicle and was very knowledgeable of the car itself. Highly recommended!

Dimitry, Willy are the best customer service guys I could speak. The were calm and professional and help me get the best possible deal for myself. I’ll definitely be getting a car here in the future

Carmine is always very kind and detailed. His customer service is amazing, he always makes sure my car is well taken care of

I just purchased a car from Al Hendrickson Toyota about 6 months ago, upon signing the finance manager stated that I had a full year warranty on the vehicle. Now that I am having issues, I am being told that I do not have warranty on a 2020 and the people that work in the service department, wow they dont even get a one star, you have to wait and wait before they even acknowledge you and then my car set there over night and I had to call and inquire than they having to call me. If I had the time I would make a sign and picket in front of Al Hendrickson Toyota and tell people do not buy from here they dont keep their word.

My Al Hendrickson experience was great. Polite and respectful and treated me fairly. I recommend Ewen Johnson for a fine sales rep.

The experience is based on the tech advisor. My experience has been superb because of Klaus, who is conscientious and attentive to me very client oriented in providing a customer based experience.

A friend recommended this dealership, so I decided to check it out. The sales management (Fernando) showed a level of immaturity and unprofessionalism I could not believe. I cannot recommend anyone to buy a car from here, and after looking at the negative reviews, those are too similar to my own experience. I see that management constantly replies that they will look into the matter and work on it, but apparently nothing is being done if the reviews stay the same. There are much better dealerships out there that appreciate your business, lets support them.

The moment that I met Klaus he made me feel as if we were old friends. With a handshake and a smile I knew I found, “ a guy”. Now when people ask about quality auto service I can honestly tell them. I know a guy, and a team that has treated me well.

I was at the Coconut Creek Al Henrikson on Halloween Sunday, October 31 I was lied to I was beat and switched date talk down to me because I am a woman be careful they’re very desperate and they will do anything to make it like you’re getting a good deal and you’re really not

Although the staff was initially helpful and concerned, when there was an issue, we were treated poorly.A second key was missing. It was with salesperson Fernandez. He was going to purchase the vehicle for his wife who after putting 374 miles on the car decided not to take it. The person who had driven the car scratched the main display and the area next to the shift lever. We didnt notice this until we got the car home.We were made to wait over 30 minutes for the missing key to no avail. We need to go back again tomorrow and collect the key. Not the original missing key, but a fabricated one. So now there is a key out there that can open and drive my car. This is unacceptable.

Klaus is very professional and Thorough. I would highly recommendThis dealership

I was pleased with the service I received at Al Hendrickson Toyota. Chris was my service technician. He had me in and out at a reasonable time. I went in because my car battery was on the blink. Shortly afterwards I was told they completed a safety check and I was good to go. Chris has been my service tech in the past and has always been helpful and honest to me.

The service dept. Is very good. Never again will I buy from your sales dept. They said I could come back in 1 year and refinance. That was lie. They took me to the cleaners. I went there to talk to them about refinancing I was told I had to buy another new car . I just bought a new car 2020. They are liar. I was going to give a large sum of money as down payment on refinancing. I will tell my story to everone that ask me about my car. YOUR LOSS Im looking to refinance some where else.

I was very satisfied with my experience atAl Hendrickson Toyota. The service wasepic and the service advisor Klaus wasvery thorough and superior customer service.Shuttle service was also provided. Thank youagain for the outstanding customer service

I always bring my RAV4 for service Klaus always does a good job. Excellent customer services. If you need a car service look for Klaus

I have been taking my Toyota Avalon to Al Hendrickson for the last 12 years.I have found my service advisor (Shedrick) to be the best! He is fair, professional. Courteous, friendly and very responsive to your needs.Keep up the good work!

Everyone that was involved in every department worked in cooperation and helped me to experience great customer service and satisfaction.

The customer service at Al Hendricks is awesome. Klaus provided great customer service. 👍

Just want to say they went all out to help me get the car I really wanted. Have bought many cars in my life but this is the place to go for sure thank you soooooo much. Will be back again for a second car

I just wanna to say thank you very much for taken the time with me and my car best customers service ever, I’m very happy really satisfied thank you again Hendrickson Toyota.

Klaus has got to be my favorite thing to ever come out of a visit to a car dealership. I love coming here. I don’t live close to this Toyota dealership but the friendly atmosphere and nature makes it my preferred dealership. I did purchase my vehicle here too.