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Dollar General
558 Cranbrook Rd, Cockeysville, MD 21030, United States
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Dollar General
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Am
Review №1

Don’t bother ordering curbside. Had a 3-4 pm window. Everything was in stock on the website. Never got a notice that the order was done, so just went to the store at 4:20 and the checkout girl had clearly forgotten to do my order. She slapped it together in between waiting on other people and handed me one bag. When I asked where the rest of my order was, she said, “Oh those items were sold out.” Well they wouldn’t have been if you filled them in the morning when I placed my order! Incompetence and laziness at its finest.

SE
Review №2

Couple of time I went there they didnt have the things I needed stocked

Li
Review №3

This is a great Dollar General. It is clean and neat. The cashiers are friendly and the stock is on the shelves very neat . I buy all the cards here to save money.

Er
Review №4

This is the third time Ive been to his Dollar General every time I come I get good service. They always wants to know if they can help me find things in the store checkout experience is always nice. Liz the manager of the store always ask me to come back.

kn
Review №5

I usually find what I need there. The cashiers are always accommodating and nice.

Ca
Review №6

This isn’t my normal store I visit. I stopped at this store on my way home from work. I first came in and was not greeted. I started looking for the items on my list and saw that the aisles were full of carts with items in boxes that still needed to be put away. I had to move those out of the way to find what I needed. I asked the manager (I believe her name was Amber/Ashley) to help me find some things. She did help me find some items but she told me that this store was weird and she just transferred there and didn’t like the lay out of the store. I didn’t like that she was bad mouthing her new store. I found most of my items and started to head to the check out line. Only one cashier open and the line was very long. I finally got to the front and Heather began to ring me up. I handed her my two paper coupons and she wasn’t trying to take them. She said the one Nivea coupon wasn’t scanning (it finally did) and she forgot to scan my second coupon for Shea Moisture. She called the manager over to try and figure out why my total was higher than expected. I said she didn’t scan my coupon and she tried to tell me she did. I had an extra coupon to show the manager what I was trying to get. The manager wouldn’t allow it because she said it was for hair products. I told her the coupon says for ANY Shea Moister product. She would not manually override the coupon. Heather, the cashier, then proceeded to whisper under her breath that “this was ridiculous”. Needless to say, I left the store empty handed and without my paper coupons. I would be calling corporate but their office number doesn’t work and the customer service department isn’t open on weekends.

M
Review №7

There are two Lizs one wears glasses, their both genuine and kind, they will both go above and beyond to ensure customer satisfaction, besides the great products and selections, they are the reason I frequent the store as I do!!!!

Je
Review №8

Please teach employees to wear their masks properly. ALL employees had their masks under their nose. One was coughing and sneezing complaining about being sick! I understand having to work to support yourself/family but no one should be in while that sick. For everyones health, including the sick employee. Please please please wear your mask properly.

Pa
Review №9

Good prices, staff is helpful, polite I ALWAYS end up buying more than intended. Sometimes too crowded

sh
Review №10

You know the lines are horrible 1 cashier. Other than that I find good deals all the time.

An
Review №11

This staff at this store is so much better than the Perry hall one. The Perry hall female cashiers are usually so rude so I go out of my way to come to this one just because it’s just a better all around shopping experience.

Tr
Review №12

Best store to go if you want to find name brand stuff for cheap it also off brand stuff for cheap end is near of the shopping center right across from apartment complex if you plan on moving in at Cockeysville area very nice area not that cheap though and if you have laundry to do York Road right down the street and as a subfield right off of York Road pretty convenient area also take me to Interstate 83 North and South

Ja
Review №13

MS. LIZ AND HER STAFF WONDERFUL

Do
Review №14

Its a Dollar General.Good store.

Ju
Review №15

They often have what I need without the long Walmart lines.

Mi
Review №16

Its a dollar general. Sloppy shelves but good prices.

Sa
Review №17

Need to update hours that Im sure have changed due to pandemic but still... theyre only open till 9pm Monday-saturday. Not till 10pm. Currently sitting outside writing this. Not too happy

me
Review №18

Neatly organized and maintained store. The staff here are friendly, polite and helpful; they also help you find stuff incase you havent been able to find it. However, the seasonal decor sections and the section with womens clothing, accessories, shoes is too filled up almost every time. It would be easier to shop, if they were organized in a better manner.

Jo
Review №19

Vary nice place to shop

La
Review №20

Out of some of the things I was looking for

je
Review №21

I went to this Dollar General in Cockeysville, Md on the first day of the sale, the cashier did not know about the weekly sale items, whether they had any the items and basically I feel he didnt care. The one positive thing that the cashier did do was point me in the direction of another Dollar General that was on point. The Dollar General in Cockeysville is not stocked well, the items are not presented tastefully and one of the associates wasnt helpful at all. There are some Associates who do try to help but that does not negate the fact that the store is not presentable.

DA
Review №22

I love this dollar general

Ch
Review №23

Clean and well stocked.

Sh
Review №24

Store is improving more every day. The aisles are clean and organized.

Fr
Review №25

I go to Dollar stores to get inexpensive birthday cards. In this particular store the card selection was not very big and the arrangement of cards was very confusing. There are different price levels for each card and they were mixed together and making it very difficult to tell one from the other. Also the variety of cards was much less than other dollar stores.

Mi
Review №26

Adam is AWESOME!!!! No matter how His day is going, He manages to give a Smile, Encouraging Words, doesnt complain, and generally represents DG to the Fullest!!!! Adam is one of the reasons I frequent DG so much!!!!!!!!!

Sh
Review №27

Awful, shelfs are never stock.

Ms
Review №28

The cashier (a guy) wasnt displaying good customer service...this was yesterday. Also, the store wasnt too clean and there were boxes of items everywhere on the floor, which was very hazardous

De
Review №29

I enjoy shopping at this store. Theres never a wait and the employees are pleasant. I just wish they would receive shipments when the store is closed.

Ju
Review №30

Has everything I need and prices that compare with walmart

Ta
Review №31

Never have enough people working and today i waited in line for 30 mins

Li
Review №32

The staff is super friendly

A.
Review №33

Great service.

Da
Review №34

Was a pleasure to visit this location staff friendly store was clean a d organized

mi
Review №35

I have been going to this Dollar General for 4 years and never experienced what I did this evening. The cashier was on her personal phone having a conversation I walked to the register she never acknowledged me, never greeted me she rung up my items never said anything never told me my total, I had to look at the screen, then she put my stuff in the bag I had to turn the the wheel to get my bag. So I walked to another employee and asked for the Manager and she tells me the lady up the front is the Assistant Manager, she was the one that rung me up?????

Le
Review №36

Great service

Al
Review №37

Dirty and lots of empty product on the shelf.I shop at Dollar General stores all the time and this was my 1st time going in this one and I will never go back. The conditions of the store were unacceptable. I will go to a different Dollar General

Lo
Review №38

Great place for snacks and household supplies. Their own brands are just as good as name brands.

sh
Review №39

My experience has allways been good everything is well stocked associates are well versed an friendly

Da
Review №40

Local convenient to home reasonable prices.

Ph
Review №41

Great prices but really thinly staffed and as a result, slow service.

Am
Review №42

My fiance and I went to return some unopened medication here because we had bought 3, tried 1 and realized this was not something that would work. Given, during a return as long as the merchandise is clearly unused I dont believe there should be some kind of interrogation. I am in a gay interracial relationship and it was my fiance who went to the counter to make the return. An overweight white gentleman with curly brown hair and glasses greeted her as she explained she was returning the two unopened pill bottles. Instead of listening to her speak he was busily inspecting the bottles trying to find where they had been opened. Keep in mind people, she already said they werent open and was ignored. After a minute or so she explained again she had just opened the one left that at home and brought the other two in WITH THE RECIEPT to return. When he was finally satisfied he processed the return but he apparently wasnt done being difficult. He then asked where the card was so he could refund us. We didnt have it and he was like well I need the card to refund it. I walked up to the counter and said, its a debit card purchase, cant we get cash back? Suddenly he knew how to do his job and gave us cash back. I can honestly say I am disgusted with his behavior and REFUSE to ever step foot in that store again. Im aware people need to be cautious of those who will try to cheat the system but 2 unopened bottles returned with the reciept paid for with a debit card should not take 10mins to return. Like damn, $6 worth of merch and you putting us through the most? For what sir? For, what?

Tr
Review №43

Got a 28qt Igloo cooler for half off. Bonus since went in there for other stuff.

Th
Review №44

Great quick stop a cross between a dollar store and a 7-11 a little bit of everything quick and cheap heavy on the Munchies

Uj
Review №45

Always good & cheap to get things...

Vo
Review №46

Lines always long lots of workers not on cash register. Its a headach

St
Review №47

Rude staff 99% of the time, and expensive like a convenient store

Os
Review №48

They dont let anyone return smartphone when buying and if u dont like it

Du
Review №49

Very good prices not very clean. Not many employees

No
Review №50

Your average place

Wa
Review №51

Good prices. Service is OK.

ms
Review №52

Quick fun to the store

dh
Review №53

Have no option to give them 0 here that’s why giving one i am gate on 9:55 pm and the guy holding door didn’t let me in.....poor service

sh
Review №54

Perfect for general goods

Ja
Review №55

The manager is rude. The line always long. She caught an attitude because I changed my mind on a product.

Jo
Review №56

Not the best customer service.

Ji
Review №57

Good prices

Ro
Review №58

The prices are too high

Al
Review №59

Very good

ka
Review №60

Great store

Ta
Review №61

Terrible customer service, cashier and manager!

Aj
Review №62

Quality of items are bad and no returns

Bh
Review №63

Cool place

Wa
Review №64

Clearence merchandise

Ra
Review №65

Great

da
Review №66

Okay place

Ja
Review №67

Good

Ar
Review №68

Good

Dw
Review №69

Nice staff

VV
Review №70

It was the best

Da
Review №71

Great staff

Ko
Review №72

No comments

Si
Review №73

Convenient

Jo
Review №74

Junkie

WA
Review №75

Friendly

Ja
Review №76

Well

Do
Review №77

This store is one of my favorites because it takes you out of trouble when you cant go to others

Ma
Review №78

Well

Jo
Review №79

Its good..

Information
63 Photos
79 Comments
3.9 Rating
  • Address:558 Cranbrook Rd, Cockeysville, MD 21030, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 410-316-6305
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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