We had the alternator changed. One of the bolts was stripped by a friend trying to fix it. Meineke was prompt, extremely friendly and professional. The alternator was switched Monday morning after we had dropped the car and keys off the evening before. I am relieved to find a service I trust. I highly recommend them.
If you want your car cared for by efficient, skilled, thorough, hard working, and kind people, take your car here. You have to be able to trust your mechanic just like you would your doctor and I trust Jun & Dean at Meineke Car Care in Cockeysville.I’ve been taking my cars here for 10+ years,
My oil change was quick and easy. Just 30 minutes total with an appointment. Fit my tight schedule perfectly.
My ac was blowing warm air. All I needed was coolant and recharge. They did just that WITHOUT OVERCHARGING OR TRYING TO TELL ME IT WAS A LEAK TO GET MORE MONEY. Trustworthy and professional. They also worked very quickly. My ac is blowing so cold. Love it. Will be back!!!
The service personnel are top notch. Their work ethic is to be admired. You will get honest estimates and quality work!
Honest competent guys, they had to diagnose what another place couldn’t figure out (no charge) and were willing to talk to the other shop to teach them what to do….low key sassy!!! This is my place from now on even though it’s a hike from my house.
I called on Tuesday to repair my brakes. They called me Friday refusing to work on my car. I drove to the shop to get my keys so I could wait for a tow truck, although they new I was coming, instead of staying open until 6, which is their store hours, they closed were closed at 5:30, without giving me a call.I will not go back and not recommending them to others for service. Extremely disappointed.
Great customer service and quick, quality, work to repair any issues. Would recommend to anyone needing an honest mechanic.
Wonderful friendly staff survey time, thank you again!
Rude and did not fix problem still charged me.
Staff were professional and knowledgeable. Will definitely go back again!
This Meineke team didn’t charge for a fixing a rattling sound in from under the shifter. And they were courteous and friendly throughout the process. They run a good shop.
Professional they got my car in earlier than expected they were fitting me in as I didn’t have an appointment on Saturday and I was able to get my cars oil change done. Very friendly
This is my second time using this Mineke location. June and Dean are the ultimate professionals. They were able to address my needs and concerns. The problem was diagnosed and fixed to my satisfaction. Thanks!
Had an EMERGENCY while on an important road trip. I was fit in for an appt within a half hour and work was completed within 1.5 hours and I was back on the road - which was AMAZING! Thanks to June and Dean for being SO kind and helpful!!⭐⭐⭐⭐⭐
I had a tire with a slow leak and I also needed an oil change. They found the leak and made the repair along with an oil change. No hidden fees, friendly service and always professional. We’ve never been dissatisfied here! Thank you again
They did an excellent job and were very prompt. The staff was knowledgeable and helpful.
Staff was expert and courteous. Fixed my muffler problem that the dealer could not fix in 40 minutes.
Always superb, friendly, accommodating, honest, knowledgeable work and service.
Blown away by their customer service. Friendly from the first hello. Jun was at the service desk. Incredibly pleasant and even with a mask on, I could tell he was smiling the whole time. Gentleman who performed service on my vehicle alerted me to a tiny part left out by the last place who performed my oil change. I like pleasant helpful, gracious people. Especially in this time of pandemic. Thank you for not being disgruntled. I will come back anytime for anything.
I appreciate that they were willing to fix the problem on my car, but my patience is wearing thin waiting to recieve my car back uber is expensive, I’ll update a better review once the problem is fix and I get my car back 😩
Top-notch service.
Customer of over 10 years- truly trust their expertise and recommendations.
I went here for the 1st. I had new windshield wipers put on. They were so nice and helpful. I will definitely go back if I have any other car needs
I was visiting from out of town when my car started making a very bad noise. It was a Saturday as well to make things worse. The guys were nice enough to squeeze me in their booked schedule and got me out in a very reasonable time.Very courteous staff and very good service.
My car was in a few hours after I called and out a couple of hours after that. On a Saturday! Friendly, efficient, tops.
Best service around! They truly put the customer first. Well priced, friendly and trustworthy service.
I honestly cant say enough good things about this place. They are considerate, informative, and quick. We dont take our car anywhere else.
Fast service at reasonable price. Due to covid-19 you cant wait inside so plan accordingly. I went across the street to Target and got my flu shot.
I usually schedule an appointment and they alwaysGet my car in and out! Never more than 30 mins to wait for the service to complete.Always friendly and MOST IMPORTANTLY, they are honest and do quality work! I’d never go to a different Meineke.This is my cars “home” 😊
Good Service & Mr. June has Good Customer Service Skills and Knowledge about Car Care. I Will be Going back to 9918 York Rd, Cockeysville, MD 21030 for More Vehicle Maintance
Pleasant to speak to, informal,told me exactly what I asked, great local shop, local guys, that will treat you and your car well.
Appointment honored as scheduled.Work completed in time estimated. Quality work. Doesnt get much better than that !
Great. Easy. Experience. Would highly recommend, Jun was helpful and answered all my questions. Their rates are totally fair, had my car in and out in under three hours. Very quick in getting back with the diagnostic and quote.
Have gone here for several years now and have built a trust and respect for their team. Able to have straight talk with the staff and never been tricked into unnecessary work.
When I booked the appointment if I was told that this particular location does not do the lifetime brake pads which the company is known for and the price was higher than my local mechanics and I went all the way over there for the lifetime brake pads.Did not get my moneys worth since they higher than peers.
Top notch service and pricing. Will be back.
The Oil Change service for full synthetic comes with a mini inspection, fluid refill and tire rotation. I highly recommend. The customer service was A-1.
The team was able to squeeze me in close to closing time on a Saturday and I really appreciated that.
Great place to do business, very professional mechanics .
THE BEST PLACE IN TOWN TO GET YOUR VEHICLE SERVICED. THE TWO GUYS IN THERE ARE AMAZING, THEY KEEP YOU UPDATE WITH WHATS GOING ON WITH YOUR VEHICLE AND MORE, I HIGHLY RECOMMEND YOU GO HERE, THE BEST LIKE I SAID IN TOWN.... PS VERY HONEST WITH YOU.
Good experience nice customer service
I’ve been coming to this shop for the past 3 years and have always been treated with respect. It’s hard to find a decent reasonably priced shop in the timonium area. So often I feel lied to or overcharged, never with this crew. Jun and co are great and deserve your business. Their knowledge and skill are unmatched, especially for their prices. Keep up the good work!
First time I took my car to Meineke for an oil change. Very nice staff and they had it done in 30 minutes. Just wish they had told me I didnt really need it. Was not aware synthetic oil can go a lot longer.
The staff at this Meineke are as down to earth and knowledge as they are polite and friendly. Not only do they have the best pricing I have found in the area, but they do not ever try to upsell unnecessary parts or labor. In fact they have shown me options that would save me money. It is a complete opposite experience from other places I have dealt with. I would highly recommend this Meineke.
They always take care of me and do whats right by the customers. You can trust them and I never feel like they are taking advantage of me. I moved on the other side of town and drive all the way to cockeysville to let them work on my car. The best hands down
I have my oil changes done here when I dont have the time to do it myself. Ive had major work done here this year alone on my 200 and I always leave satisfied. Jun and his parnter always work with me as much as possible when it comes to prices and their just overall great people. Honesty comes a long way and theyre about that. If repairs are discovered and it can wait they will not force it on you unlike others. Ive been on board for a while now so I wont be going anywhere.
The shop and employees was clean very professional and took the time to show me the bad issues and parts. They respected my decision on what I wanted done. And after Time of consideration I chose to go with their recommendation instead of trying to do it on the cheap. The recommendation was for safety reasons and totally the smart way to go. I will be back.
I took my husband’s car in for repairs. It took them no time. I was amazed at how fast he had done it.
These guys are always so great. They take the time to explain things and actually show you why something needs to be fixed. They made sure that the work was done so I wouldnt be without my truck. Prices are great and I feel very confident that all is well with my brakes.
Great place to get my car serviced.
This shop is awesome! My check engine light popped up. I brought my suv here the next day. They diagnosed it within a hour, called me told me what was going on and was able to do the work within another hour hour in a half. All this while I was at work. I didnt need to leave my car here for days to get fix. Phenomenal customer service skills and work ethics. I will definitely be a returning customer.
I came in at 11:30 and they said they wouldn’t look at my car until 2. There was a cancellation so my car ended up being fixed at 2! They provided quick service at a reasonable price!
I bought an explorer in 2018 with the common problem exhaust manifold leaks. Meineke did a great job and the rates were extremely reasonable, even charging a standard rate for drilling out several broken bolts.Fast forward to today, the car developed a slight exhaust leak and I took it in for that and some other work. Again, they were upfront and honest, had very reasonable rates and even fixed the leak under warranty.I have done many repair jobs myself and I have used many shops in my life, and I would highly recommend Meineke in Cockeysville.
Excellent service. I regularly use them for all my car repairs and will continue to do so.
I love this Meineke! They do great work and their service is the best!
Very satisfied customer, professional courteous service. Great timing for modifying and completing the job for wheelchair accessible vehicles. I will share my experience to family and friends.
I had my truck serviced today at this location. I usually dontwrite reviews but these guys deserve the recognition. The gentlemen i spoke to at the front desk was very knowledgeable and answered every question and concern i had. I will continue to do business with these folks! 10/10
These fellas always treat me right. Been going here for about 6 years. From minor oil changes to fuel pump disasters they are always the best!
They charged me more cost from the promise on the phone.
Awesome experience yesterday. Even without an appointment they had me back on the road in about 2hrs. I highly recommend this shop.
Ive had nothing but good experiences here. When I first moved to the area I was looking for a good shop and read the reviews and gave them a try. One of my first trips I had my car towed there because I couldnt get it to start after trying for a while. The next morning they called me and said they went to look at it and it fired right up and nothing looked wrong. They didnt charge me a cent. They could have easily made something up and I would have been none the wiser. Another similar experience I had just the other day, I had picked up my wifes car after having some work done on it. The next morning my wife calls me and says the car is making horrible noises. She took it over to them, and they took it right in and put it on the lift. Turned out the plastic wheel well liner had come loose and was scraping the tire. Not sure if it happened when they were working on it the previous day or not, but they fixed it up immediately and didnt charge. Ive never had them try to sell me a service that seems like it is just an upsell that is not needed. Jun and his team will take good care of you, and wont try to sell you a bill of goods.
I had problems with my car for long time; the mechanic where I used to go kept changing a lot of pieces but my car had the same symptoms even worst. At one point it become very expensive and I got very discouraged. My daughter recommended me this auto service and finally, they gave me the right diagnostic and fixed my car. I will always come back to this place if my car would go bad again and I kindly recommend this place!!!!!!!!!
I am a mechanic by trade, so rarely take my vehicles for service, but needed work done that required a pipe bender which I do not have access to. The repair needed done was no problem for a good exhaust guy, but I was having a terrible time finding someone to do it. I had to meet a friend off York road and had time to kill, so I stopped into a random exhaust shop to ask about the work. Jun was at the front counter. I asked him about doing the job and he came right outside to look and told me making the repair would be no problem. We went inside and I scheduled an appointment. The morning of the appointment, I was having some problems and not able to make it on time. I called the shop and got no answer. I called many times over the day with no answer. Finally at about 1:30 I got through and asked if I could still come in. The man that answered did not identify himself, or I forgot that he did, but he told me I could still come. I live well over an hour away from the shop, so I left quickly. When I got there I found the parking lot jammed full of vehicles and people in the waiting room. Jun was at the counter and asked why I was so late and that he probably couldnt help me today. I explained that I had been calling without answer. He explained to me that the phones were not working most of the day and just came online again. I told him I had called and was told to come in. Apparently, the man I talked to thought I wanted to drop my truck off. Jun moved his whole schedule around and I was fixed, paid and driving away within an hour and a half! Being in the business, I know full well that I was the pain in the neck customer of the day and those guys still took awesome care of me. The initials of the tech that did the work are DEJ. He did a very professional job repairing the flange on my Y-Pipe. While I was in the waiting room I was watching and listening to Jun conduct business. Someone who is in-the-know such as myself can recognize skill or deficiency in our peers with ease. Jun is a very knowledgeable mechanic and conducts extremely honest business. I would not hesitate to take anything to him whether it be exhaust work, or a complicated engine management system problem. Trust that these guys will take care of you!
Excellent service for a decade. I had a broken wheel nut, and they tried very hard to drill it out instead of replacing the hub. Trusted service.
They were very friendly and did a great job fixing my car. Didn’t try to rope me into unnecessary maintenance.
June was wonderful and took great care of my problem. He diagnosed,explained,and fixed my issue in one hour. I had so many problems before with another company so i was skeptical about going to Meineke. Jim not only found my issuein seconds he quoted me a reasonable price 700.00 cheaper than his competition who tried to get over on me. He explained everything to me and if i have any problems to come back and hell take care of it. I recommend all my family and friends to come to Meineke cockeysville to get service
I dont normally do social media but BIG SHOUT OUT TO JUN AND HIS CREW !!!! They put new flex pipes on my 05 toureg V8 1 week ago so I waited to see how it would run after and I must say good job! !! She runs so smooth and sounds good now.... Plus they saved me a ton of money $$$$$$ I would definitely recommend this place, nice clean job reasonable price and jun kept it 100 !!!
Took my car in here for an oil change. The next time I got my oil changed (at a different place) I was told the plug to the oil pan had been tightened way too much and the plug was ruined. Looking at $400-500 in repairs to fix the problem. I’m never going here again.
They had my appointment mixed up, but still got me in the same day.
Quick, not too expensive, fellow at front desk was super sweet and helpful
Service was quick and efficient.
Got spark plugs replaced, and some either minor work. 2 months later, I was driving in Virginia and my truck started running rough. Took it to the closest shop, as I was unfamiliar with the area. Turns out, whoever did the work at Meineke forced the spark plug in and broke off a metal piece that was rattling around in the cylinder. Was charged $700 for the original work done at Meineke, and $300 to fix their messed up work. Spoke to the owner at this Meineke to try and get reimbursed for some of the services rendered, as the spark plugs have a 180 day warranty. Turns out, Meineke will not reimburse for work done at another auto shop. Will definitely avoid taking my truck here in the future because of the defective worksmanship. Saw the rave reviews, so pretty disappointed that this happened here.
Took my car to install an exhaust. They were quick. The exhaust was touching the fascia. Took it back. They said they cannot do anything about it. It is the exhaust problem. Took the car today to precision tune. It turned out that the exhaust was not installed right and the tubes were not pushed all the way in so it was leaking and caused to touch the fascia.
Meineke personnel were courteous and professional and completed my oil change in 30 min or lessI will definitely be returning for other automotive work.
Great customer service. Fast and accurate. Friendly staff.
Great service as always.
These guys are great. They have the best prices and they dont try and nickle and dime you. I havent had them try to push unnecessary services on me and Ive heard them multiple times tell customers that they still have life left on a part and to come back in a few months. That kind of thing never happens.
Broken down on our motorcycle, we stopped in to get some help and these guys were the best. Went out of their way to get us going agaiin.Thank youWillie and Sandy
I needed a custom exhaust put on my 98 crown Vic, took in my glasspacks and they did the rest.They even custom made the pipes..Great place to go...
Friendly,efficient and honest,what else would you want from a car mechanic?Been their faithful customer for many years
Fast and professional service, scheduled and completed same day.
Friendly, knowledgeable, work done well and on time
I love this place I will continue to go back and send everyone I know to this location. They are cheap, fast and friendly and they get the the point of the problem. They have excellent workers and they are always positive. I like how you can say hey this is what my car is doing and they know the problem right then and there. They take there job seriously. I will recommend Cockeysville Meineke car care center to everyone I know !!!!
They put on control arms and tighten the nuts fully
The work got done fast always at a fair price!
They were very friendly and services was very fast.
This place had amazing service with very honest prices! I am very satisfied and will be coming here again next time!
Stopped for a quick check on my exhaust system.
Came on promo from tmobile. Made appointment. When I came asked for rotation too but want accommodated. Couldnt accommodate my promo either but no one called to tell me so I opted to spend more money to just get it done. Clerk unimpressed. Lacking in cx. No effort to establish relationship with me.
Took my car in once to have the exhaust checked out after I heard a crack and then my car sounded deafening. Jun greeted me promptly and took my car in, gave me a quote and confirmed with me before starting the work. I was so pleased by this experience that I took my car in there soon again after hearing a scraping noise on my right front wheel. The mechanics took my car for a test drive and called me to tell me it was some type of sheild causing the scraping and they banged it back into shape (free of charge!). I was told that I will need new tires, since there is uneven wear and they are almost bald, and they can give me a quote. There was no pressure to buy then or the Jiffy Lube Way where they try and rope you into all these other fixes/charges. I cannot praise these guys enough! I shopped around for quotes and they are the best deal out there. I plan on taking my car back for wheels and an alignment soon. I will definately be a customer of theirs for life!
Performed service exactly as requested. No hidden fees or service add-ons.
Great customer service and would definitely recommend.
Good attention
Total rip off - Would not recommend - you can go to so many other places for less
Very reliable service, honest dealings.
Great service friendly and knowledgeable.
Service was good. However, price was high.
Despite all the good reviews I read on this location, my experience wasnt so hot. Around the middle of Sept 2017 the company ran a 45th Anniversary special, with ALL oil change packages being 45% off. Unfortunately, an incredibly FEW locations were honoring this! After calling a few locations, I found THIS one to be the ONLY one in my area offering that special! My assumption is these locations are franchised, and the franchisee can honor corporate specials-or NOT. Dont know if this location is a franchise, but has all the makings of one.Anyway...made my reservation, showed up, and requested the basic oil change package. The gentleman there told me the special DOESNT apply to the basic change, only the higher-priced ones, despite the ad I showed him saying ALL oil changes! Not quite sure if this comes under false advertising, bait-and-switch, or a little of both. Even still-this location charges $29.95 for the BASIC change, while other locations-and their late-night TV ads-ALL said $19.95 (before the aforementioned 45% off promotion)! Then the gentleman spoke of some kind of coupon that hes out of, or something like that. Hey-Ive been a store manager before, and this aint the way to run a business! Then again, I only managed corporate stores with no franchisee to decline any corporate specials-or set his/her own prices. If I didnt obey corporate, Id have been OUT!Not sure if Meineke Corporate sets standards for their franchisees, but it seems like they have to tighten the reins a bit; not just for this location but others as well. There is a Meineke closer to me that doesnt honor the 45th Anniversary special, but at least they stick with the otherwise-advertised $19.95. If they cant get me in, or if they raised their price, Im off to Jiffy Lube.ALL oil change packages?? HUH!! Hey, Meineke! Whats up! Wake up!! In this day of the internet and Google Maps, you dont wanna screw up! Someone might tell the world! Not just you, but ALL businesses cant afford screw ups with this internet thing! Lets get it together!In closing...if something sounds TOO good to be true...it probably is.
I had some vibration in my brake pedal when braking and took it to Meineke after looking at their reviews and their competitors (Mr. Tire). Do the same and you can see why I went here first. Dealt with Dean in the front office and a quiet, tattooed mechanic with red beard whos name I wish I had gotten. The mechanic pulled it in and took the wheels off for us both to look at it. He and I concluded I just needed to have my rear rotors replaced and that the front rotors and all the pads looked fine. What could have been an easy attempt at an upsell to another customer turned out costing me less than $200. They dealt with me honestly, even to the point of not charging me for the labor because they didnt quote me originally with it included. Needless to say, they have my loyalty for all my automotive needs in Baltimore.