Didn’t expect to have car serviced as fast as the process went. Nice coffee machine and comfortable chairs. But spent my time walking around out front. Paul helped through a simple walk through process. They seem to pride themselves off of great customer service which I appreciate fully.

In Clovis, Paul is an excellent representative for Toyota. He was professional and cordial. He didn’t waste time, but was patient and responsive to each of my questions. He made sure my car’s servicing was done promptly and he got in touch with me right away. He was even ready to arrange a ride for me, but I had someone who was coming to pick me up.Thank you for the good service!—Jeff Reich

Toyota’s customer service gets better every time I come for car services. Elias was my Advisor and was beyond! He was very professional and kind. I asked him about the monthly payments and carefully explained so that I can understand. He was very patient and kept me updated on my car status. I was informed about how long the services would take and also notified later if I wanted any other services done before my car was ready to go. I definitely recommend Elias as everyone’s Advisor.Thanks again Toyota for your amazing services.

Recently I had the experience of selling my used F-150 to this amazing dealership. The salesperson handling the sale was amazing. The communication exceeded my expectations and the value for the trade in exceeded what others were willing to spend. The paperwork was handled prior to arriving and was very quick. I even got a ride home from the dealership after the sale. A+ effort from an excellent dealership. Whether you are looking to buy a new car, or sell a used vehicle, this dealership brings their A game.Highly recommend

I was having issues with my car and then Clovis Toyota has replaced the proper work needed to my car to get it back on the road again. It’s like a totally different car . The drive is so much quieter and it has much more power than it used to. I’m very pleased with the results and the service is great and the service manager is very professional and they are all very helpful and friendly I am a totally satisfied customer. Thank you all at Clovis Toyota

They were very quick and very friendly... I was able to get my keys replaced and my maintenance done by the next day even when I towed my car there without making an appointment... the Parts department and Service department was great at answering my questions and helping me with everything. I truly appreciate the phenomenal service provided for my Rav 4. Thanks Toyota of Clovis!!

I came to The Toyota Dealership in Clovis because I felt the (16 hrs of) work done at the Fresno dealership was not right. I easily made my appointment online, the text service works great the Google chat is amazing. Everything is functional. You get reminders a day before and the day of your appointment. My service Advisor was The Most Amazing. Carlos Urenas, treated me like a valued customer. Although, it was my first time bringing my vehicle into the Clovis location he made me feel like I was a regular and I was treated as such. I expressed my concerns to him and he noted everything down on the paperwork (unlike the other location). A couple of the mechanics said there was nothing wrong with my vehicle but Carlos listened to my concerns and he had a more experienced technician work on my vehicle. The problem was found. What couldve taken 9 hours at another location only took 3 here. I will DEFINITELY return to this location and I will always pick Carlos as my Service Advisor. Thank you so much for all your help and thank you for the most amazing and memorable experience. My vehicle and I feel genuinely cared for here.

Toyota of Clovis service department was great to work with. I was scheduled an appointment with the service Advisor Blake, who was courteous and professional. He reassured me my vehicle would be taken care of with the best service, while answering any type of concerns I had during the process. Blake was also knowledgeable about vehicles giving me a peace of mind that I was in good hands. The best part about my experience was Blake went above and beyond to provide the needed service to my vehicle in a timely manner, allowing me to leave earlier than expected! In my books this was superior customer service and I would not hesitate scheduling another appointment with Blake as my service advisor!

Joaquin Morales and Jessica Castaneda are the best team!!! I had been looking for a specific Tacoma for a while now and they made this purchase a great one. The price was great and the customer service was even better. I drove over two hours to get to them and it was worth every minute. Jessica had great communication with updates via phone and email and Joaquin made our time at the dealer very pleasant. He was able to quickly address our concerns and even went the extra mile to satisfy us and point us in the right direction. Another plus is this dealer gives you free oil change vouchers! This place was great all across. Straight to the point, no bs.

Sal and everyone there was so helpful and comforting (I was a little scared because my car decided to randomly shut off). They kept me updated and informed at every step of the process and even brought my car back up for me when I forgot my laptop in it. I felt at ease knowing they would be taking care of my car. I’m definitely going back in the future.

Best Toyota dealership! Found exactly what I was looking for and got a great deal. Staff is friendly and efficient. Joaquin made it happen!!

Advisor Xai Thao was really friendly and welcoming. He explained what my car needed and provided great service. It was fast and easy. Nothing complicated. I dropped off my car and had to go work. He offered/provided Lyft for me to work and to come back and get my car. Would definitely recommend him and go back to him for service!

Purchased a car and after a great deal was met with nothing but headaches over the last 3 years.

The waiting area is nice. It also has a little area for children. I felt I was in a Starbucks. 😅

I have been going to Toyota of Clovis since 2008 when I purchased my first vehicle. They’re service is always appreciated. They are really good at getting you scheduled for an appointment. They’re open on Saturdays which is very helpful when you work Monday-Friday.I recently went in for a routine oil change and was helped by Carlos Urena. He is always helpful and on point. Never a disappointment with the customer service he provides every time I’m in for my vehicle service. I’ll always recommend Toyota of Clovis to anyone. If you haven’t been there, try it out you won’t be disappointed.

Was prepared to purchase a vehicle from these guys but it didn’t happen after they became obsessed with getting my SSN. I have my own financing but the initial rep said they had to run a credit check anyways. Then I talked to another rep who said they didn’t need to and couldn’t beat my rate anyways... but he stated they needed my SSN for some BS OFAC check. So he gave me the form for the check... and what do you know.. it says credit application at the top.Very unscrupulous and shady. I would never buy from these guys. Look for an honest dealer.

They were nice, fast, and efficient. Paul was kind and helpful.

Roger was extremely helpful. He took the time to get me the best deal possible. He answered all my questions and made my first car buying experience easy and great! I am more than happy with my purchase and even though I live 2 hours from Clovis I would go there again if I needed to purchase another car. The service I received was worth the drive.

The employees were knowledgeable and easygoing and I liked how they gave me some space and time to look at the cars for a while. There was a wide selection of Camrys, Corollas, and Avalons. It was pretty busy but they still came to assist me. The lot’s pretty small and the aisle between cars were sort of cramped, so watch out for cars! Also spotted the scratched headlights of an Optima–another good reason to come in person!

My car had an idling issue and the techs were able to find the issue and fixed it. Also the advisors were really personable and I felt very at ease. Was never pressure to buy any additional service or recommendation. When my car was done I went to drive it home about about 3 miles away from the dealership the check engine light came on. I spoke to the gave the service advisor a call and they told me to go back to have them take another look at no charge; they were very apologetic. It came to be that some thing was loose and it was a east fix. All and all great service!

Great service!! Aaron Valdez was great and very helpful!!! thank you

Customer service was great…friendly welcoming. Serviced my car as asked…would have given 5 stars if I wouldn’t have had to wait for 4 hours with an appointment. Luckily I planned for a wait…Maybe offer rides or courtesy cars.

Fast friendly service. Our service writer was very helpful.I miss having the shuttle bus to take me across town after i dropped off the car, because they had trouble calling a Lyft driver. Ending up arranging my own ride

I have been dealing with Blake at Toyota of Clovis for a couple of years now and have been more than satisfied with his knowledge, customer service skills and attentiveness during my visits. He keeps me well-informed of service status and provides thorough explanations on service recommendations. Toyota of Clovis is the only place I have taken my car since purchasing it there new in 2015. And, if you watch for coupons, you can get some great discounts!

Its a nice place but I felt bad, like I wasnt suppose to be there. I didnt know that I was supposed to bring in proof of registration just to make a copy of my car key. They were telling me stories about how someone came in to make copies of their car keys but it turns out that the car was stolen? I felt like I was being rejected which is saddening. From the way the employee talk makes it sound like I stole my own car and that Ill be reported if I dont leave. I didnt mind the conversation but his demeanor and his tone gives off a vibe that I should just walk out because he doesnt have the time for someone like me. I didnt feel welcome and I felt embarrass. Maybe I just caught him on a bad day. Good news, I manage to get myself a copy at another Toyota dealer.

Jesus helped me yesterday get my car’s oil change among other little details. He was very nice and very forward with everything. Service was very fast.

I got my car serviced with Toyota of Clovis, and Elias who assisted me was wonderful. He was very helpful, friendly and very professional. I’m very pleased with their service. As always, they do an awesome job! I definitely recommend this place.

Xiang thao was exemplary in assisting me with what I needed! Very friendly and professional!

Everytime I have brought my vehicle in for servicing, the servicing department does an excellent job. They provide a quality product in a timely manner.

The dealership claimed to have provided a “multi point inspection” but clearly did not. I went in for an oil change knowing my air filters for both the cabin and the engine were dirty and needed replacing, but was told on the MPI form that everything was great regarding the filters. While sitting in the dealership in my car after serving, I checked the cabin air filter and noticed it was, like I thought, really dirty. I went straight to the auto zone down the road on Shaw and bought new cabin and engine air filters and replaced them. I really hate dishonest businesses, of which this Toyota dealership is one. Obviously the air filters were not even checked. This was my first time here - I had previously been going to Michael’s Toyota on the other side of Fresno. Will not be coming back here to the Clovis Toyota

First time scheduling a service here since we moved to Fresno and it was AWESOME!! Paul was so helpful and nice . He is the reason we will be coming back for maintenance

The Service Center provided quick and responsive service. I appreciated the personal attention provided and the clean waiting areas. Thank you Billy V. for your professionalism!

Found a great car for a reasonable price. Be absolutely sure on if they have all the keys and if all the equipment works to your satisfaction. I was told I was unreasonable for saying that a used cars value was related to everything working...Chris and I have spoken since the initial review and we had a good conversation about my concerns. He’s making the key situation better as well.

I had a really good exp here with Cheman and the whole team. Walked in and showed me around and all the features. The salesperson was very knowledgeable. Staff didnt pressure me into buying anything that I didnt want to. The process went smoothly and I had a great deal on my new car. 👍👍

Toyota of Clovis always gives me 5 star service! I highly recommend for vehicle purchases and also their service department is stellar, always friendly, professional, prompt and helps me with keeping my vehicle on top shape.

Rob was an excellent advisor! He helped us get a good deal on my tires and the maintenance. He was also friendly and helped a lot. Great customer service!

I bought a car here, and their services and vehicles are fantastic.

Sara is great. Highly recommended as a sales person. She got my mom and my wife and I vehicles. My moms experience with finance person was nice. My wife and I was not as good the electric screen you sign all your documents was out of focus. The person in the finance department we dealt with was not as helpful, when we would ask what they could do with a certain amount of money to purchase a warranty or anything else they offer, we were told here are the prices and they dont make any kind of discount on warranty or any other packages they offer. It seems like we were being inconvenient to the finance department. And we were paying cash.Wed give Sarah 5 out of 5 stars. Everything else 3 out of 5 stars.

The customer service was excellent. They were there for you not themselves. No pressure or manipulation there selling the name Toyota of Clovis because the car brand will sell itself.

I love the service I receive at Toyota of Clovis. Very Nice, fast, efficient!!!!! I’ve dealt with their neighbor the Nissan dealer who in comparison are a negative 10!!!!

Great service and done sooner then expected. Was satisfied overall with the experience.

I got my car serviced with Toyota of Clovis yesterday! My service person’s name was Paul. He was helpful friendly and personable. I’ve been coming to this dealership for 4 years now. I have bought 2 cars in the 4 years. Everyone is always helpful and considerate. I would recommend them for buying a car or getting a car serviced! Am very pleased with this dealership!!

Hope there was less than one star. We took our car to Clovis Toyota dealer. They replaced AC compressor. Car stopped in the middle of the road after about two months. Took it to An auto-shop who said whoever replaced AC compressor has done very lousy job. Left a hose kinked, left the mount bolts loose which resulted in break of mounts and axle. The manager Jason McCormick refused to admit their fault and refused to fix any damage caused by their lousy job.

JON LO did a great job. he’s the one who assist me when I got my change oil done @toyota in Shaw.I got excellent service. 👏

I have nothing bad to say. Top notch customer service in the showroom and in the service department. Really fast and high quality customer service every visit. Thank you to everyone at Toyota Clovis keep up the great work!

Very great experience and super simple! Went in for an oil change and was super quick!

Professional every step of the way! From the moment I drop off my car, I know its in good hands. Someone always calls me to give an update and theyre transparent in what will be done and what the pricing will be. All the staff is very courteous and kind from the Service Department to the cashiers. I just moved to Fresno, so finding a dealership I can trust is important. Ill be taking my Camry here for years to come :)

It was quick to get a same day appointment for my tire repair and the warranty went smoothly!

Thank you, great service! Got right in, no wait! Billy Vang, my Advisor, was very friendly and helpful. I got the Spring Service Special, for which he applied the coupon I received in the mail and saved a bundle! And my car was done earlier than expected! RainX was applied to my windshield and also replaced the wipers! The only request I would make, is that it would be nice if Toyota also washed the exterior of my car when work was done. But other than that, service was great. Thank you!

Toyota of Clovis has been remarkable!!!From an easy purchase of my new vehicle to easy in and out complimentary service. Buying a car and serving a vehicle can be such a drag. I’m glad I found Toyota of Clovis.

Abel took care of us and was very informative of the problem with the car. He was understanding of the situation and informed the technician exactly what our concerns were with the car.

The line was longer due to shortage of front desk assistants; however, the service, hospitality, & friendliness were at par with my previous experience. Honest, caring, transparent, and upfront vibe. They never push to get any service done, they usually recommend what they find. I trust them, will always return there, and finally appreciate their free coffee!!! Strongly recommend to others looking for Toyota service.

Service done on time. All work was completed and car is running beautifully

My go to for my oil change and service. Always friendly and quick.

They were very polite and respectful to what I wanted.

Had a very pleasant experience at Toyota of Clovis! KK and his team went above and beyond!

Jacob was a great service advisor! He explained everything that was going on and the work was were quickly and efficiently.

Run my credit over a dozen times even though I came in with the pre approved letter from my finance company.Promise it would be overturned once vehicle was bought it never happened still dealing with the credit bureau to solve this.2 year maintenance was included with all vehicles when I asked for it to be put in the contract they said it was not necessary for the fact it was standard. I go in for my 2nd maintenance and they tell me I need to pay out of pocket.There was some friendly employees working there and others who did what they can to help but for the most part the people in charge are very misleading.

My experience at Toyota with the customer service Bill Vang Was the best he was nice and courteous and took care of me and my car thank you so much for the service

Sara is absolutely amazing! The whole experience was awesome! I would definitely recommend this place to everyone! Thank you for making my daughters first car experience awesome.

Wonderful sales person David!! He attended to our needs and got us a great vehicle!!

Everything was so great here customer service was awesome paperwork took about only 2 hrs, they let us take our time to look and they didnt force us to buy and also comes with all warrentys that u can choose from way better deal here and cheaper here.

The sale staff were interested in my concerns and helped me to pick out the best truck for my needs. I got fair value for my trade in vehicle, I could not ask for a better buying experience.

They only acknowledge men here, it doesn’t matter if you personally are the buyer. When I asked questions and made it clear that I was the person purchasing the car they’d ignore me and respond to my questions by directly addressing my partner. It’s hilarious because I actually need to make a car purchase soon and I’ve already done my research so I literally was just here to test drive and make sure I had all my questions answered before I did any paperwork. I wasn’t going to leave a review but now they’re blowing up my phone with calls and passive aggressive text messages. Vote with your money and take your bussiness elsewhere. 👎🏽

The sales team was great! No hassle no haggle just simple and straight forward. Easy!

Excellant service. very friendly auto write up employee. did the complete service to my truck in about 2 hours. great company.

Honored an email coupon. Did not have to wait long for service. Called me to clear any recommendations for additional service.

Excellent and very timely service. Finished my appointment in less time than originally estimated.

I took my car in for an oil change. The service representative Abel Lopez was professional and courtesy, he made sure I was aware when the service was completed. Thanks Abel.

Worst customer service today. 7+hours for general routine maintenance. Said it took so long because of spark plugs. It takes an hour per spark plug?? Then the rep found more things wrong and suggested to get it done anyway…are you kidding…it will take another six hours!! The rep said it was a busy day…odd how everyone else wasn’t waiting. Oh maybe it’s because they weren’t changing spark plugs….seriously?!!

Our service rep Nick was very informative and made us feel he had our best interests in mind, instead of how to spend more of our money.We will keep taking our vehicles maintenance needs to Clovis Toyota for completion, and ask for Nick by name.

Everybody was really nice and understanding. I told Blake how much money I had and that I couldn’t afford anything more than that. So we went line by line on what had to be done and he was able to take care of my problem. I was really lucky you had the battery in stock . I had the cabin filter changed, oil change and engine filter changed. The car started like a champ but of course it’s a Toyota what else would it do? It took less than an hour and a half to get this all done from the time I checked in. I appreciate the people that made the appointment for me being considerate that I had to call them the day of and tell him might be a little bit late because we’re getting the car towed. They moved it up to 2 o’clock but I was there by 1:15. Nobody was upset everybody was very gracious. Everyone was really nice, and I appreciate everything that you and your people did for me.

Excellent Service. Fast and efficient. Thanks to Paul Koutsoubos for his attention to detail.

I was helped by Nick, and my car got all of her needs met. Car service was timely, and I got it back in just a few hours even though it needed more than just a regular service. Thank you Toyota. I will definitely be a returning customer.

5 stars Jason was wonderful! My car was in and out and he was very efficient with everything. Thank you Jason for a wonderful visit! I will be back as always.🙂

Billy Vang did an excellent job taking care of us. He is very professional and a people person who takes care of his clients. He is an outstanding asset for Toyota of Clovis.

Trade in my 2019 Highlander XLS for the new 2021 Highlander Hybrid XLE and notice that theres a swirling mark or scratch on the hood. Notify the Manger asap and they took care of the problem.

Had called many times. They took all day to find my car that tow truck had dropped off. But at the end. Jacob gave me small discount. They need better communication.

Very professional and personable team. Always focused on providing a great customer experience! They also acknowledge the rare cases when they make mistakes; they are honest and make it right. That’s HUGE for me. No person or business is perfect so mistakes are inevitable. Being unable or unwilling to acknowledge them is the worst and Toyota of Clovis definitely gets it right.Thanks guys!

Always do a great job! Been going for 40 years.

Amazing staff there financial advisor mark was amazing got me a good deal and lower apr that I was approved for 10/10 recommend

The service as always was first rate and timely.

Mostly I have a favorable review for the service I received at this Toyota dealership. The people I dealt with were very friendly.And the service they performed was done in a very timely manner.I did encounter a couple of things that were either puzzling, or slightly disappointing, however. The tires on my truck were to be rotated. This has been done at this dealership a number of times. I do have wheel locks on the wheels, but every time - in the past - I was told they did not need my “lock key “ as they have a set of keys in the service department. This time I was called to the truck to get my key, as they didn’t seem to have one that would fit? Fine, that was taken care of.Second: I mentioned to the service advisor that I inflate my tires to recommend pressure from the door sticker. However, when in cold locations, the warning light comes on and points out a tire that is “low” even if ALL of the tires happen to have the same pressure! The advisor said the system is only going to designate one tire that is low - in the situation I presented - but I could just increase the pressure to, say 35 psi, and take care of the problem. I told him I didn’t like the pressure that high, as it made the ride too rough on most of the roads I drive on. Yet, when my truck was returned to me, the tire pressures were at 35 psi!And, third, a new service reminder sticker was attached to the inside corner of the windshield. Under the Date was the designation “20206”. This meant absolutely nothing to me, so I called the advisor - I didn’t notice the strange numbering until I returned home - and asked what it meant. He checked, then told me the service technician must have entered the numbers incorrectly, as my new appointment was on July 20, 2021, at 6:45 a. m.! How could I not understand that!?Same technician who had trouble with my wheel locks.So, nothing horrible, no major inconvenience, but I would have liked things to be better than this.

Our salesman made it very easy for us. All the negotiations were done over text/calls. All we had to do was show up, sign contract, and pick up the car. He was very patient with us and worked hard to get us an amazing deal.

Great service. Great prices. Finance dept was the best experience I’ve had in my life. Easy with the new docupad digital signing!!! They deserve Starbucks!!!

My technician was Tai and he helped me an oil change and tire rotation and everything was done in a timely, professional manner. Thank you!

Fast great service . Even advised me of a recall I had forgotten about. Will continue to use them as my car service provider

I went to Toyota of Clovis i had a great experience. Thai was the person who assisted us very professional willing to help and seal the deal highly recommend you go visit of your planning on getting a new car they will help you and work with you to be set your needs.

Billy Vang is a excellent, top one, and gave me excellent service, I’m very impressed and satisfied

I had a very positive experience car shopping here. Kong helped us find what we were looking for. Rudy also helped make the whole transaction go smoothly.

I am happy with my purchase of my wifes Avalon. No hassle, out the door in less than 2 hours from arriving at the dealership. No stress at all.

I’ve been going to Toyota of Clovis for the past 3 years and the team have been great! Jacob, David, Eli, Roz, are all amazing. The Maintenance team to customer service are spot on. Never had major issues and they have taken care of my needs. Thanks team for all that you do. You guys are the best!

I came into Toyota of Clovis because I needed an oil change on my new 2021 4Runner. A team member by the name of Paul was very helpful, answered all my questions, and made me feel comfortable as a guest. I will definitely be back!

I came in to replace a battery for my Toyota Prius C. The receptionist who answered my phone call was very professional and efficient. Jerry in the parts department was a very nice person and knowledgeable about what I needed. It was also really awesome that they offer a military discount. I recommend this dealership if you need any Toyota parts.

Very smooth and easy to deal with everyone at this dealership.

Jon was very helpful! He even walked an elderly lady to her car!

It was a great experience, my daughters bought her first financed car there. They were very professional and we actually had a really good time. We will buy there again. Go there you wont get the run around. We went there from merced but well worth it. The dealerships in between here and there. Dont waste your time unless you have nothing better to do.

Standing in line at parts watching the only old worker guy chit chatting non stop. Line is backing up and obviously, this is not new because he seems oblivious to the line backing up.

Paul did a great job of keeping me up to speed with what they needed to do to fix my truck. Overall a great experience.

My advisor was Elias D on 3/24/21 and he was super helpful and efficient. He knew what he was talking about & answered any questions I had, service was quick and staff was great. Will always come get my Toyota serviced in Clovis!! Thank you.