They were so helpful. Had everything ready so we could look at the car, test drive it, and just sign paper work. It was close to closing time and they didn’t rush us at all. They were so patient and helpful. Not at all pushy. Took the time to help set up some of the fun setting in my new Dodge Challenger. They had the best prices in 250 miles.

Just bought my very FIRST car today and I am SO excited! Not long after I got onto the lot Eddie came out and started helping my Uncle and I with picking out a vehicle to test drive. He was great and easy to work with when it came to figuring out my monthly payments. Kurt was also a great help when it came to that and he was very knowledgeable about Jeeps which was awesome! All in all? This was an amazing experience and I hope more people come here to get the same!

Purchased my first Ram from Curt and traded my F-150. These guys had the best prices, I drove 180 miles each way to buy the truck. Curt and I worked out the deal over the phone before I left home, he was extremely pleasant and honest. When I arrived the truck was clean and at the front door, Curt had everything ready to go. I dont love that they require you to pay $1600 for SWAT, but their price couldnt be beat and they were completely transparent about it. I have bought a lot of vehicles and this was one of the best experiences ever. Strongly recommend!

I bought my car from here 1 1/2 years ago. The wait to get an oil change has 9/10 times been extremely long (even when bringing it in first thing on a weekday morning). I recently have had issues with no air flow through my car vents (no heat defrosters or a/c). I called to schedule an appointment and the person I spoke to was extremely rude and was only able to book me an appointment over a month out and cannot guarantee a car if my car needs to be kept overnight. I am a single mother with only one car and I cant even see in the morning when driving my child to school because I dont have any defrosters on my car. I am extremely disappointment with this place and would not have purchased my car from here if I had known the service was going to be this bad.

I cant say enough about the Clovis Jeeps express lube/oil change service staff. Angelo, in particular is extremely attentive to customer needs. He is pleasant and listens to customer issues and/or concerns. I would have given a 5-star rating to this dealership except for my interaction with a particular Service Advisor. I was having an issue with my Grand Cherokees Stop/Start system and needed to add that problem to my upcoming service appointment. When I discussed this issue with this particular Service Advisor, he told that it was normal for this to happen as a host of reasons could render the stop/start system temporarily inoperable. I asked if this was really normal of all Cherokees, he said it was. Ironically, while waiting for my vehicle I heard another customer bring up this same issue. He was told the stop/start battery and system needed to be check. I promptly went back to the Service desk and spoke with another advisor who after listening to my issue, stated the battery and/or relay switch could be causing the system to not operate properly. He added this issue for inspection on my upcoming service visit. I was pleased he listened but disappointed to have gotten such a flippant response from the other Service consultant. Now I know who to avoid on my next visit(s) if I have questions or need help.

Clovis Chrysler sucks. They take forever and never listen to simple instructions. They also won’t do tire alignments. They think they are best and know it all. I’ve sat here for 2 hours waiting on them to just print paperwork out.

2 hours total time to test drive talk numbers then sign and drive away with a vehicle we wanted and got a great deal on a used truck!

I just left the Clovis Dodge dealership and I have never written a review so quickly. We just bought my son a used Dodge at another dealership, because he saw it online and fell in love with it. The car didnt come with a front license plate bracket, as a lot of cars dont now. But, its illegal in CA to drive without it. So we went to Clovis Chrysler Dodge to get the bracket. We fully expected to have to make an appointment for service. When we arrived, we went to the service counter and explained why we were there. He sent me to the parts counter, where we were immediately helped by the nicest woman, who had overheard what we needed over at the service counter. She came outside with us and had a parts employee bring a few brackets out to try, and then had the sweetest technician immediately put the correct one on for us, at no charge! We were literally in and out within 15 minutes. It was the BEST customer service I have ever received at a dealership. Her name was Donna, and it turns out, she is the owner. She truly knows how to treat a customer, and I will definitely be returning the next time we are car shopping. Donna, thank you so much for your help!

Not too happy with last service experience. I waited over a month for appointment to work on a broken A/C during Fresno summer on a 2020 Jeep Grand Cherokee (clearly under warranty). After a day of diagnostics it was determined they would need 3-4 days to complete repairs. I expressed needing a vehicle at day 4 for out of town trip and was told there were no guarantees and they didnt have a loaner vehicle in the event it wasnt finished. I was forced to rescheduled the repair with the soonest available date another month away.... Thankfully fall is near....

I really appreciate the quality service provided at Clovis Chrysler Dodge Jeep Ram. I went in to get my car serviced on a Saturday morning. Though they had other cars waiting in the express line, someone attended me right away and my car was serviced within 2 hrs. From the moment I arrived they were friendly, communicated clearly and delivered great customer and vehicle service..

They did a recall on our truck. Super awesome place the guys were very helpful and friendly.

My truck was at the dealership for about 2 months horrible customer service about keeping in contact with me about my truck. Not calling me back always having to call back myself and to top it off couldnt even wash my truck after it collected so much dust for that 2 months. Very unhappy with the lack of communication.

I’d highly recommend staying away from getting a jeep. Horrible customer service and the cars are horrible. I can no longer drive my jeep due to issues and they can’t find the fix. The power steering intermittently goes out and the car loses power. They haven’t been able to find a fix and just keep saying they’ll look at it and try finding a repair even though they can’t. Been about 4 months now without a working car and they want me to bring it again without having a rental...

Clovis Chrysler Dodge Jeep RAM was there for all of our concerns and questions regarding our new truck purchase. Our salesmen George, was very knowledgeable in the inventory on the lot, and provided a time for us to ponder my purchase without hounding me.. Jordan was very eager to help with when needed. Ralph was not pushy and also very kind in working with.Keep up the great work CDJR! You have my business.10 Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

If i could give no stars i would! Horrible all around. The sales team was terrible and the service department is the worst one that could exist and take no responsibility for their horrible actions. Just a bit of why i say this is because they kept my truck for a week and returned it without being put back together. The service manager was a joke! Save your time and money just go elsewhere. Looking to purchase another vehicle but definitely not from this one!

Once again, I made the mistake of allowing my wife to drop off our Dodge at this dealership for a service repair for which they did the original work.Communication was extremely poor, she was told the car would be in the repair bay early (dropped car off at 7:45 AM). By 2:00 we heard nothing, called the shop at 2:30 to learn the car just went into the service bay. Had to request the work stop, went to pick up the car, as Wife had a 3:30 medical appointment she had waited months for. Unfortunately, I had a work assignment 45 minutes outside of town.Technicians, people skills could use a review, If you get Justin, I would ask for another, Wife is so upset, she wants to sell her Dodge car so she never has to deal with this dealership again. I would try to talk her out of it, however, I must agree as this is the third time the treatment of a female has been inferior to what a male receives.

I always get the greatest customer service at Clovis CDJR and they always exceed my expectations. Jason, one of the service providers was great at communicating with me, making sure I was informed on all updates with my car. I did have quite a bit done to it, per regular maintenance, and he was very thorough with explaining what needed to be done and why, how long it would take and certain costs. I would highly recommend this dealership and service department anytime.Thank you for always making my service run smoothly Clovis CDJR!-Heather Johnson

I went to order my own Jeep Wrangler 4xe with Nate and Kurt both were very helpful with my order process and once the wrangler arrived Kurt helped with the financial part of it so did Ralph! Extremely happy with my purchase of my 4xe! They did an amazing job explaining everything to me and helped all the way. 5 stars to Clovis CDJR dealer!

Called and scheduled an appointment weeks ago for a 9/20 appointment. Gave the man all the instructions that I had concerns about. Dropped my car off on9/19 for the “early” drop off. They didn’t have the list that I gave the service person 2 weeks prior. 4:00 on the 2th I reached out to see when my car would be done to find out it wasn’t ready, as they hadn’t given me the estimate. And after I was given the estimate I was then informed that my car wouldn’t be ready till Thursday! After that I called told the service man to cancel as the is my only mode of transportation and I needed it for work. I got the sob story about being down 5 people etcI fee all that information should have been given to me earlier than 4:00I will be taking my car somewhere else. They didn’t seem to bothered by my decision and informed me that my paperwork would have the part number for the repairs!I don’t understand how thet is good customer service

It’s our first time buying my Husband’s Truck at this dealer . We met Nate (our sales person) and with great personality and customer service.We had a great time buying the truck and it was a phenomenal experience . Clovis Chrysler Dodge Jeep Ram is highly recommendedAsk for NATE and he will take care of you, like a family member.

My experience at Clovis CDJR was very pleasant. Dropped my truck off for an oil change. The service writer was very professional and cordial. When I picked it up, I went straight to the service window, signed the papers, no waiting, they brought me my truck and I was off. It was a no hassle experience.Thanks Clovis CDJR

This dealership is awesome when it comes to service. Everyone is very friendly and informative. I would recommend this dealership to everyone and only wish I had bought my car there.

Dad took our dodge to get an oil change. All went well until we got the car back and it was leaking oil. We took it back and they said that’s not their fault and we would have to pay to get it repaired. Are you kidding me? Just save your time and go with a dealer that won’t rip you off every chance they get.

They refused to serve me based simply on the fact my truck is over 100k miles and I haven’t yet been there.Understand it’s their business and as such they can do as they wish but I’ll say personally when it comes time to buy a new truck I’ll be avoiding they’re lot at all costs due to this refusal of service.Management should reconsider this, Fresno dodge is down the road here... they’re probably a better fit for anyone new to the area

For being as busy as they are and I went in without an appointment. They got us out of there pretty fast! Jason the service advisor is awesome too, he always takes good care of us!

They didnt help my son-in-law to check and fix his car. Even knowing that he is about to travel cross country in just a few days.I dont recommend this place, they dont take good care of their customers

Went to test drive a Ram 1500 and Ram 2500. Was allowed to do so. Every question I had about the vehicle, towing capacity, differences in trim, I had to wait for him to google the answer (not exactly the expertise I expected). After 15 mins, I got the, do you just want to drive trucks or are you gonna do business line. Im trying to buy a $70,000 vehicle and they cant let me spend more than 15 minutes thinking about it? Give me a break. Rude and incompetent. Never returning.

Made appointment for ac service on 2006 300 with 12k Miles. Service dept sent confirmation text day before. Arrived and was told they didnt have appointment or did they work on cars over 10 years old. Advise finding a Chrysler dealer that actually supports what they sell.

Ive gone in for 2 oil changes and now all of a sudden I cant bring my car in and my husband cant bring his in anymore. Both of us? Why? No explanation just not allowed anymore. Imagine spending TONS of money and not being able to take your car to the dealership for service for no good reason. Avoid these people. Be aware the owner of clovis dodge also owns the fresno dodge so potentially the same issues over there.

If I could rate 0 I would. The owner has a rule that they wont work on my/a jeep if its over 10 years old or over 100,000 miles and has never been in there before. I bought my 2011 stock Jeep JK 2DR, 106k miles (love it) 2 years ago and needed recall work done, they took care of that but in reprogramming the computer I needed to get it smogged. I was going to have them check the codes and make a repair so I could get on with life.... but noooo. They wouldnt have a problem with me trading it in for a new one!!!!! Not going to happen either.

The service was quick and easy. They checked the additional concern that I had and helped me fix that concern quickly and cheaply.

The guys over at Clovis Chrysler really exceeded my expectations! My car battery died and AAA couldn’t figure out how to fix it so I managed to get it over to Clovis Chrysler and drop it off. I assumed it would be a few days since I didn’t have an appointment but they had my car back to me in less than a day! They were wonderful!

I have to say today i was in there for roughly 3.5 hrs with a 6 month old and a 3 yr old. At first there was 2 salesmen who made me instantly regret going they were aruging with one another quite loudly the younger salesman was absolutely rude to the other worker in front of my 3 yr old but i have to give it to eddy at the front desk by the kids area he was amazing he played with my 3 yr old and was sharing a bag of trailmix and it warmed my heart. That man made my experience a complete turn around and he made my week as well as my sons day so thank you eddy i appriciate you so much for today!

Great Customer Service 👌 👍 👏.....Cant say the same for the Fresno location. Very unprofessional staff,as well as their customer service. 👎👎

I purchased my Jeep in 2016. Thank you for your kind service, especially since most dealerships are not as kind or helpful AFTER you finish purchasing your car. Making an appointment is not always easy, trying to get service department on the phone takes a couple of tries. Jason in service department is awesome. He helped keep me informed because my work schedule is rather intense during working hours. Happy with the service and the end result.

I had an amazing experience purchasing my vehicle. Unfortunately I had to take my vehicle in for mechanical issue caused by an animal. So i decided to get my vehicle fixed professionally and who better then the dealership. Unfortunately I’m way past the estimated date of completion not once did I got an update call. I have to call every week and of course same answer with a further date.

Horrible, do not bring your vehicle here, rude not helpful and completely unprofessional! Don’t buy from them either.

This place is the absolute worst !Not communicating at all with extended warranty to provide rental have to be on them about vehicle repairs was out without truck for a week when they only worked on it for one day affected my business they really could care less and i still had to go back because my truck wasnt completed! This dealer made me regret buying a cummins!Ohh and now i have wind noises in the vehicle

So a few months back I took my 2019 Ram in for oil change and tire rotation. Everything was done in a timely manner and I was on my way. Well three days ago I purchased new tires and a local tire shop. I went to retrieve the wheel lock for my wheels, low and behold it was not where I had placed it. I looked everywhere for it, including the jack location under the passenger seat. Well it is nowhere to be found. I told the service tech helping me with my appointment and he said they would be able to remove but they would no longer be usable. I agreed because I had taken off work for the appointment and didn’t want to ask for more time off for another appointment. For the life of me I could not figure out where the lug key would have went, then I remembered the tire rotation that I had done at Clovis Dodge Ram. I called the service department to inquire, and was told by the service rep that he would talk to the service manager and call me back, unfortunately I didn’t write down his name, I was walking since my truck was getting tires done. Well I didn’t hear back. I called the following day and spoke with another service rep and explained everything again. He said he would ask around since I didn’t have the name and he would talk to the service manager and assured me I would get a call back. ...Again no call, so I called again the next afternoon, I got the same service rep. He said he had asked around with no success and he had also spoken with the service manager, and the service manger would have had someone come with a master key to get the lugs off and he wouldn’t authorize reimbursement for the locks..... If I had gotten a flat I would not have been able to change my tire and would have had to get my vehicle towed to change a tire..... So in short, the service department removed the wheel lock key (my property) from my vehicle during service at their facility, and then failed to place the key (my property) back in my vehicle. I have been polite each and every time I have called, and can not even get a call back from anyone. Even if you won’t do anything for the wheel locks, at least have a little customer service instead of acting like I did something wrong. Property was removed from my vehicle by Clovis Dodge employees and not replaced.....if you have a choice to go elsewhere, I suggest you do, I bought my truck there and paid for service. and can’t get the time of day......Funny thing is, the tire shop offered to reimburse me for the locks and I spent $1100 on tires, but I can’t even get a call back from a place that I spent $60000. Classy.

All good...still true after 8 years of service...

Friendly service only reason for 2 stars when I got work done there they had my truck for 2 weeks and still didnt get it right I got the extended warranty service plan which was a couple thousand dollars have to still pay a 200 doller deductible every time they didnt complete the job or ans missed something had to bring it back and now wanted to charge again and there mistake ruined new tires I put on days before the service now Im screwed on 2 tires taking my money elsewhere not getting another vehicle from them 2nd one that was messed up I got from there 2 strikes your out

I made an appt for my Dodge Journey to have a recall done. I dropped off my car first thing in the morning, and it was done later that day. The folks at CCDJR are courteous and mindful of your time, not theirs. All in all, it was a +5 for me. I have nothing bad to say about them.

I recently worked with Jason and he seemed nice at the beginning... he walked to my car with me to make sure I was explaining my concerns correctly.. BUT he was always quick to cut me off in the middle of my sentence.. and this happened from beginning to end of our transaction.. he was always soft spoken, and a little on the patronizing side...They kept my vehicle for 5 day.. and did no work o it because I was waiting on a part form LA that didn’t come in.. When I picked up my vehicle, Jason told me I would receive a call when the part came in because he would keep a “close eye on it”.. until this day.. I haven’t received a call back..Save yourself the headache.. and frustration... do not waste your time and patience with Clovis Jeep.

Bait and switch. Very diss honest. Don’t do business with this company!

I always hit up Nate and Curt great guys. The service department is up to expectations 12/10 great job keep up the great work.

Horrible Customer service. We talked to a guy named Curt he had very bad attitude. He was very rude and disrespectful. While talking to us he was keep rolling his eyes and making faces. They should treat customers with smile and respect. I was about to buy a truck from them but because of that guy I changed my mind and bought it from somewhere else.

I came by this dealership with my wife hoping to get more information regarding a truck on the lot; however, we did not get any customer service from this dealership. We waited and wander around the lot looking at the truck that we were interested for about 30 minutes before leaving. I will think twice coming back to this dealership.

Jorge, Curt, Nate, and Ralph are awesome. Made our Jeep purchase super easy. Very happy

Bought my new truck from Nate in Online sales. That man should get an award! I still Wonder if I’m going to get my Military rebate check still. However- What’s not to love about a Dodge? (Besides some recalls)

Thank you Thank you Curt it was great dealing with you. 100%

Great service. Kam was really helpful and understood what I wanted. He didnt try selling me something else other than what I wanted. Will be recommending to all who need a vehicle.

My service experience was off the chart. Angelo and his staff were friendly, attentive, and very professional. I came in for appointment and they took me in immediately...really impressive.

In the end got a great deal first photo is the charger my hubby and I got. The rest is their cars I liked and I found Nemo! Lol. 😊

Very bad service went to buy a truck because the saw the price online was fair. But i went their truck had big deep scratches nd damages. Talk to the salesman CURT nd he didnt even want to sell it on the online price. Never buy ur car or truck here clovis pep

Jose in parts is Awesome.I will be back for parts in future.

Service after buying your car is terrible. They do not care about you or your car. Notice many of the reviews are from people who recently purchased their car. The problem with this dealership comes after, when you bring in your car for problems or issues. BUY YOUR CAR ELSEWHERE.

Found exactly what I was looking for. Nate make the buy process very swift and painless.

I bought a truck here back in 2008 she just hit 200000 last week thanks guys for the truck

😁 yes met with Keller one of the salesman he was real nice and is trying to work out a deal fingers crossed waiting to hear from him

Worst experience ever buying a brand new car from this dealership shop, stay away, not helpful at all,I bought a brand new truck, the wheels had blemishes on them that they will not take care of or replace them for me, I should have listened to the other people reviews about this dealership

The service team gets a 5, the sales team gets a 3. Therefore, a 4 star. Never had an issue with the service team so far, theyve been quick and helpful. Didnt have a great experience with the sales team when buying my vehicle though.

They service dept went beyond what was necessary....will go 2this location 4any time we have any concern!

On April 13th I went with my son to buy his first vehicle. We were helped by a young man named Cameron through the process of doing the paperwork I took a walk to my car when I dropped my wallet unknown to me when I came back my son had my wallet and told me Cameron had found it an returned it .Cameron is same age as my son that right there is how I want him to be as a person To me I now have so much respect for clovis Chrysler dodge and their team By the way when I deposited my money in bank every dollar was there which wassubstantial

Should be a Zero rating- worst dealership & management!1st issue: I went in on labor day weekend to trade in my vehicle . My first issue was that after all the research, finding a car, and agreeing on my trade in value, I agreed to run my credit and start the application. The sales man Frank came back with a price that was $7000 more than what the tag on the car showed and he lied about my trade in agreement. I was ready to leave but then they sent over another sales man (supposedly a manger but he wasnt) to help. Long story short I got a different vehicle than the one I had done the application for. The car is great but the salesman are horrible.2nd issue- I returned to have to car washed and detailed like they promised. When I picked up my vehicle they had took a paint chip out of it and failed to let us know. I had to go through a whole process just to have them agree to fix it and I never even got a call from a manager.3rd issue - took my car Im to service to get the paint chip fixed. I was promised a rental equivalent to the car I purchased because I have kids and require at least a mid size vehicle. They didnt have a rental ready, didnt even know why I was there. The they give me a 2 door fiat (very small car) to drive around while I wait for a car or SUV to be returned. I come back and they try to give me a really crappy old Dodge Dart to drive for a week while I wait for my car to be fixed. They said it was that or go to enterprise to rent a van! I went to enterprise and they had several Chrysler vehicle to rent to me. The dealership Doesnt care about you- just saving money!I have yet to receive a call from any manger and I only got an email response because I gave them a horrible review on their survey.This dealership is horrible. Dont come here. I will be taking my business to a different dealership for any services needed. Worst customer service ever!

Always have had a great experience getting my oil changes here since 2014, make sure you sign up for the oil change packages, saves a lot of money.

Beware of un-advertised additional $1500 for the dealer installed SWAT device(GPS/theft tracking). We came down for a vehicle based on advertised online price only to be told (after test drive and initiation of paperwork)that it is standard and non-negotiable. I would have searched elsewhere if I knew I was test-driving a car $1500 more than the advertised price. The dealership seemed proud to have equipped every vehicle with this technology, yet there is no mention of SWAT, nor the added expense on their website.

Great customer service, George is a great sales representative very helpful.

Horrible service we waited to see someone and than told us he promised he would be back in 20 minutes. Two hours passed and nothing the owners would come outside and ignore us and the sales person ignored our calls. They do not want your business shop somewhere else. I had great service elsewhere.

Just bought my new Ram 1500 from Curt at Clovis Ram. Go see this guy he is my truck guy NOW!!!

I went into Clovis Jeep on November 20th. My wife and I decided on a car that we really liked so we went into the office and began negotiations with an associate named Eddie. After some back and forth we decided on a price. Before I began I advised Eddie that I was already pre approved for the price of the car from my credit union and that I wanted to go through them. Eddie gave me a solid offer and in which I agreed with. Eddie then gets up and goes to the managers office. I figured that he was going to go and get the paperwork ready so I could take it to my credit union. Eddie then comes back with a credit application and he starts filling it out with my information. I asked Eddie if he was going to run my credit but he said no it was just to verify my identity. And I guess shame on me for trusting him because he came back with all my credit scores and he asked me to sign a copy, then he proceeds to tell me that just by looking at your scores it looks like we can beat your credit union rate. I began to get upset and asked what this was, because clearly he ran my credit in order to get these forms. I said, You know how this looks right?I thought you were not going to run my credit because I wanted to go through my credit union? I told him. Then Eddie told me Well its just an inquiry. I told him that I was going to go through my credit and then he said that the deal was off because they were going to lose to much money. So I said fine and we walked out. So please BEWARE!! Do not go into this place unless you want to deal with your classic slime ball car salesman who will lie to you to make a sale. Running my credit without permission is really low. And if I could give negative stars I would. Obviously the manager is in on this kind of behavior, so just stay away please.

My service advisor Jason went above and beyond to make sure my Jeep was done and fixed on a Saturday knowing I needed it for the work week!

Nice dearship good prices and nice people

Very happy with the prompt reception and timely manner of the service conducted. Oil change from drop off to pick up was done in less than an hour. Now if they would just give complimentary car washes like our Acura dealers…

Slow to acknowledge a customer in the service driveway, but service was completed at a promised time for my vehicle.

Unless its an oil change stay away or get another opinion

All Greedy dogs there..don’t do business with themEach dog full with mentally attitudeI hope everything shutdown soon👍

1/25/20 I took my car for dead batteries. Service advisor called me 5 days later and told me, I have bad batteries. Charged $660 to replace batteries.2/3/20 my son went to pick the car up. Car didn’t start. They said there was a loose cable so jump started the car. He brought car home and parked.2./6/20 I got home from a trip. Batteries dead again.2/7/20 towed the car into dealership. I was told I have a bad alternator. Charged $8002/15/20 I brought the car home. 2/16/20 batteries are dead again.2/16/20 Towed the car back int dealership. 2 weeks later I was told I have bad power board3/5/20 charged me $959 dollars to replace the board.Service adviser told me my power board made my alternator and batteries to go bad too.I am an engineer and I know they lied the first two times and didn’t find the problem. I took the car to another dealership two days before taking to Clovis Chrysler. I have the report stating batteries and alternator were working fine. .beware of them!!!.

Good selection with Great Staff!Thank you Clovis Ram for an awesome experience!If your looking for a vehicle and want to be treated like family, Clovis Ram will help you.No hassle, great prices!

Above and beyond service. The best customer service in the valley hands down.

Great people! They make you feel that you are part of the family. Thanks

Purchased a 2016 GMC Sierra, fast and friendly service with a fair price! What else can you ask for!

Great customer service

Parts department is good

Great customer service I purchased my gladiator at another dealership and I do not go there for anything that I have to do with Warrante. Keep up the good work thx.

Great service experience and this is EVERY VISIT! the little touches are so great...like parking my vehicle pointed to exit so I can get out without trying to figure out myself!!! Thus is such a great touch.. I usually have to navigate through new vehicles to find my way out...having right where I need to exit and pointed in that direction tells me they are trying to make life easier for me and not themselves.. wow! Such a breath of fresh air in this all about ME world!

This unfortunately will be the last time we visit your facility. This is our 3rd negative experience with speed of service and poor communication. My car was in the shop for 3 days before we had an update, which was only received because we reached out to them. After being told that my car would be done hopefully by tomorrow, it was 2 more days before WE had to reach out yet again for an update, and 3 more days until we got our car back. After spending a large amount of money to have the headers replaced, we noticed a hard idle as we drove the car home. We called Jeep and they said to being it back for a diagnostic, but that it sounded like broken motor mounts that were causing the vibration. My concern was, how did my motor mounts break after being in the shop for a week? They ran a diagnostic (more money) and determined it needed new motor mounts, which they did not have in house and had to order (more money and a return visit in 2 weeks.) The next morning I was driving to work and the check engine light came on, we checked the code and it was an evaporation systems error. We opened the hood and there was an evap hose, disconnected, laying there to the naked eye (evap error can cause rough idle.) We called Jeep and inquired how it was possible that they ran a diagnostic on my vehicle to determine broken motor mounts WITHOUT seeing a disconnected hose that was visible just from opening the hood. There was no real answer and they responded that the motor mounts are still going out and will need to be replaced soon. This was an immense cost that we should not have had to pay as the company seemed to be chasing problems and running diagnostics without actually fixing a problem first. We went to Jeep in good faith that you would be honest, upfront, and take care of a Jeep customer and unfortunately not only did we spend an absurd amount of money for things that were not actually the problem, you now have lost 4 customers because of this. We are very disappointed in the continued poor service and communication of Clovis Jeep.

When it comes to replying emails they are fairly quick, but half the time I feel they do not read the email entirely. I’ve answered the same question multiple times but when I ask a question i don’t get a clear response. Also, it’s just travel games with these people. You state a budget they invite you to come “work it out” and it’s no where near the budget in mind . There’s a lot of word play in their written responses so if you have spare time you don’t mind losing, this is the spot

Really appreciate service personnel and more than satisfactory with taking care of recalls

First time I come here to buy a part I usually get my parts at Dodge in Madera never had problems with them I bought a switch for $170 I took it back because it wasnt it the problem with something else never used it but just because the bag was a little bit open the manager in Parts did not want to return my money or even give me 80% of it which other receipt it says 20% restocking fee I will never come here again bad management no customer service at all

Angelo does an amazing job getting vehicles the appropriate services.

These guys rock!!! Curt and Nate are amazing. Im in Texas and found the perfect Rubicon on their website. They worked hard and got the deal done at a great price.Would highly recommended Clovis. Recieved my Jeep today in Texas and is everything I expected. Thanks guys!!

If you are looking to make your car buying experience as quick and simple as possible, go see Jordan in Clovis. I was able to walk in sign papers and drive away in an hour.

I absolutely Love this dealership, this place has a very intimate feel like they make it a point to know you and they don’t treat you like a number. I love how transparent they are and how much they work with you. Keller in sales is so knowledgeable and helpful. Ralph in finance is very thorough and works with you and honors customer loyalty. I highly recommend this dealership!

I bought my first ever Jeep Grand Cherokee this weekend. This dealership had superior customer service. Props go to Nate, Tom and Curt. Amazing through out the entire purchase. I will recommend this dealership to everyone i know.

Horrible. I will never bring my car to this dealership again! I brought it in for a problem that I believed they caused to begin with from a previous visit. Car was making noise in the front end. I received a call later that they had run my 2014 challenger rt shaker into a pole! They told me that they were going to need to hold on to the car for about a week to make repairs. After a week and a half they had the car back and the paint on the quarter panel did not match the trunk that is immediately adjacent. When I told them I was unsatisfied, I was told that they were unwilling to repaint or do any further repairs. When I contacted corporate, I was informed that this was a franchise and it was necessary to work this out with the dealership. I will never bring a vehicle here again, and strongly suggest no one else does either

Great service as usual !!!

My vehicle required a Recall check on emissions control part. The Staff was very courteous and professional! My service rep Lindsay was very helpful!I was treated to all amenities in waiting area until my vehicle was ready. I left knowing my car was taken care of. Very satisfied with the service received will return for all my maintenance requirements for my car!

Customer service is trash!!! Lol

Unfortunately the issue I brought my Jeep in for repair was not corrected. It was there from 9am until after 4pm.

Worst costumer service ever. Wouldn’t be going back ever or my family/ friends. went to look at jeep wrangler and oh boy i was disappointment by their customer service. you know who you are.