Cody Davis was outstanding! Highly recommend letting him help you out with your new upgraded phone and / or plan.
They had all the answers about the phone and its abilities that I purchased along with my plan... And now that the new updates have got the phone acting freaky especially about McAfee and digital secure I took it into them and ask them to reset some new things on the phone now and no one had a clue as to even where I got the phone but they said they would be more than happy to upgrade me to a better phone for $160 and that I couldnt beat that deal, sorry once bitten twice shy!
We came into the Clinton store to get a screen protector. Linwood did a good job installing it and very friendly. Definitely recommend the store if you need any service or sales.
Went in on Monday and couldnt get help. Decided to go back Tuesday and we were able to get help quickly and sufficiently!
Logan was our sales rep, and she was awesome! I cracked the screen on my phone and couldnt access anything on my phone. I was terrified I had lost precious memories of my late father (photos, messages, etc.). She was so patient and helpful, taking the time to answer all my questions. We got right in without a wait too, which was a huge plus. Thanks, Logan!
I am typically the one who doesn’t do this with businesses but I would advise anyone who is considering, or anyone with Verizon to not or cancel! I went to Verizon to change plans as I need better coverage for work. They got me set up with a new phone and ordered one for my wife. Took a week for hers to come in, didn’t not receive a phone call letting us know it was in, then they had jacked the order up where we couldn’t even have the phone that was sitting right in front of us! We finally just said we will take a different phone which at that point after 2 weeks now and 6 visits they tried to charge us more for. I turned in all my equipment and was told by 4 different people we wouldn’t be charged for anything. Now I am in a dispute with Verizon for close to $200 for using their services and activation charges. I advise anyone to not use Verizon, especially the cellular sales store in Clinton
Good try but cant help me as Im retired Verizon. Guy on the phone at Callahan directed me there so I thought maybe policy had changed. Zack was as helpful as he could be but just couldnt do anything. Offered to help with my new phone when I got it. I give him A+for trying.
PAYDEN is the MAN. updated my data free of charge, hooked me up with the best phone/plan. walked out of there a brand new woman and chipper as hell. clean & beautiful store. friendly employees. ask for payden he has a beautiful smile
I came in to order an iPad Pro and the salesperson (Taylor) ordered it on the wrong account, Im assuming which was a number that was not mine but I was still billed for it for $1254. She told me I would get an email for one to be in the store in a week or so. I went to the store and told them to keep it because one was delivered to the store and one was delivered to one of my family members houses. I had to go find it and was not allowed to return it. Every time I would go into the store they would say the iPad Pro wasnt on my account and couldnt even log in with the pin although it is the right pin and has been. I have called numerous times and came in the store numerous times with no actual help from any of the salespersons because none of them saw an iPad pro on my account. I finally got ahold of someone who sent me a return label and the tracking number and the ipad is still on my account for $1254. I tried to call but I am constantly getting hung up on. This store and company is the worst service I have ever dealt with and I am now getting billed $1254 for an iPad I do not have in my possession.
Shame on Dustin who told me my phone was dead but he could sell me new one for 500 to 800 dollars. Found tech number who were great at fixing the problem along with extra ones Dustin created by changing out Sims card to prove phone was dead. I know he works on commission but thought he wouldnt take advantage of customers by up selling and not just admit he doesnt know how to fix problems. he couldnt of cared less when husband returned to tell him our results...again...shame on you Dustin
Long wait times. 2 times we were there it took 45 minutes + . Salespersons need to honor folks time.I
Skotti Burlington was so helpful and proactive. She went over and above for me and my issues. She did not make me feel silly and encouraged my questions. Sometimes she even had to explain something in a different way. She was friendly and approachable. With a scale of 1 to 10, she was an11! Was smart, knowledgeable and well trained.
Excellent customer service
I purchased three tablets and a phone from this store and the rep set everything up for me. This was the best experience Ive ever had in a store. He went above and beyond all of our needs and expectations. He even kept our kids entertained throughout the entire process! The store was very clean and looked inpressive. Ive recommended friends and family to come here.
My husband recently had a great experience in buying a new phone with Travis T. So when I was ready to upgrade, we went back to see Travis and he was amazing! He pays great attention to detail and got us the best deal possible. He has incredible customer service! I would definitely recommend Travis for anyone needing to upgrade their plan or phone.
Beware lol, still waiting on my $150 discount.Besides that, very nice people with quick and efficient service.
Every one is always so nice and very helpful when going going into the store. Recently went in to purchase a new phone, they wanted to charge me $134 for all the fees but I only went in there with $100, I let the gentleman that was helping me know I would have to come back a later day because I didnt have enough. He went and talked to his supervisor and knocked it down to less then a 100. Thank you thank you. This store has the BEST employees Ive ever meet.
My Droid died on vacation and I stopped in to replace the device...in and out with a brand new Droid, all data ported over without issue, in less than 15 minutes. Very knowledgeable staff and great customer-focused service. Kudos!
Courteous and helpful sales team. Upgraded my mother cell phone she decided she did not like a smartphone. And wanted a flip phone similar to her previous model. They made the return very easy and without question.
Bruce was the most amazing person to help me
Sales Representative was very efficient and polite.
Cody was a great help today in store. I came in to inquire on a new phone and starting an account and walked out with a smile on my face. Explained everything down to the cent. Would recommend this location, even if you have to go out of the way.
I wish it had the option for negative stars because this place is a pitiful excuse for a business. The lady that attempted to help me was very rude. She told me that the salesman that helped me on my previous visit must have been new because that wasnt the way things were done and announced loudly that she was the manager of that store and had been for over a year so she should know. She took a phone call while i was sitting at her desk waiting for her to help and and then she proceeded to yell out to another employee and talk to her. Thinking she was done with all of that and would finally help me, a lady and child walked over to her and she proceeded to talk to them. My time is valuable to me and considering i was upgrading 5 phones to galaxy S5s you would think my money would be valuable to her and her store. Very very very poor management skills and very disappointed. I told her to forget about dealing with my account and left. I went to the Verizon store in Oak Ridge Tn. They were very friendly and appreciated my business and even apologized for this Clinton store. Oak Ridge Verizon has my business now and will never step foot back into this Verizon.
Came into the Clinton store with issues with my tablet. The sales rep took the time to update my tablet and fixed it for me! He also removed apps that may be causing further issues. I was very satisfied with my visit.
From the moment I stepped in the door my experience was amazing. All the reps were so kind and polite. My time spent there was so amazing, it was like a religious experience! I highly recommend that everyone who needs a phone to go to this store! Wow!
Came in with an old Samsung note 2 that had seen its better days. Gregg met me at the door with a firm hand shake and quickly helped me out. He went above and beyond it helping me purchase my new phone even as much as staying till well after closing to transfer my data from one device to the other.
Good location. Nice people. Came in wanting the Galaxy s5. The dude I had suggested the LG G4 and Im glad he talked me out of Samsung, esp after all the issues theyve been having. Best camera on the market is what he said and I completely agree now
Best Verizon people around!!! Always willing to go above and beyond to help with any of your needs...most of all Greg Greene!!!! If you need a great sales person that knows their stuff, go see him!!!!!
Greg Greene is AWESOME!! They don’t make many like him!! He go above and beyond himself to help you no matter what!! Best Verzion Rep around! Thank you!
Taylor helped us so much he was the best person for the job and made the transition so easy
Bella was AWESOME. From the second I walked in she had my phone ready to go. I had to come on my lunch break and she made sure I was in and out with no problem. Thank you Isabella! You rock!
Taylor was very helpful, nice and I understood him great ty
These guys are great! Anthony even stayed after closing to set us up with better phones.
Lorie has totally hooked me up on home phone and portable wifi. Shes personable and helpful. She also doesnt pressure you into buying even though it would increase her commission.
This was the best experience Ive had with Cellular Sales. Michael Brandon and Matt Lawson helped me out and they were the best reps and helped out with all my questions. Thank you Verizon!
Sales/tech young man was very helpful
Needed a new phone got a good deal
Mark M at Clinton store was very helpful. Very nice experience and I will recommend store and Mark to others!
Nice friendly staff but just the typical cell phone store
Great experience. They showed me how to use my new phone and setup everything for me. I highly recommend this store.
Went in on Friday, May 3rd, 2019 (12pm-1pm) and the lady rep was unhelpful, had an attitude from the beginning of our conversation. Not sure if I interrupted her lunch or what. She was really rude. I left and went to a REAL Verizon store and was helped without paying the $20 this lady rep tried to charge me. Thanks for nothing Fake Store.
Bought my Whole Family IPhones from Lorie Wilson at Cellular Cells in Clinton. She made eveything as easy, Fast, and Painless as possible. Changed all my numbers over to the new phones. Lorie was very helpful with any Questions I had. Anytime I need anything from Verizon or have Questions I call Lorie Wilson. A+++++++
Brett was a lot of help. Hes a good salesperson. Would recommend his service to any one
Lori is the absolute best!!!! Very helpful and is willing to answer a question anytime you have one (even late at night)!!! Will never go anywhere else
The store in Clinton tn are the best people Ive ever worked with. They are so very helpful. Especially matt lawson. Thanks to him
I didnt know exactly what was best for me so my sales rep went through showing me phones and helped me decide the right one. Was not there very long and had great service and pleased with my new phone.
Went to do an upgrade from the Samsung Galaxy S4 to the S7 with great customer service and support. Very Satisfied!
These guys know what they are doing. The employee turn over is very small and they are very professional.
We had a great experience, we were helped right away and our salesman was very nice and helpful.
Very nice services,
The customer service was great. They were very helpful and friendly
Brett is a great guy and always helps with my phone and makes sure it works before I leave
Once my contract is up with Cellular Sales I plan on dropping my plan and going with a Verizon corporate store because this place is a rip-off!!!!! I purchased my plan a year and a half ago with the insurance plan. AT THAT POINT THEY CONVINCED MY WIFE AND MYSELF that if we lost the phone or was broken just come in pay a VERY Small deductible and we would get a new phone. ( BTW we have 5C 16g I phone) Well I went in New Years day because the phone had got dropped and shattered the screen and spoke with Daniel which hardly acknowledged I was their because he was more interested in playing the game on his TABLET through my whole process that I was their. Well as I found out they said the phone was unrepairable and further more I would need to call a 800 # to file a claim and the deductible was going to be almost 200.00 they would be shipping me a phone he also stated I would probably have to settle for a 8g phone. After me being persistent he finally states well I could get you a phone but it would not be comparable to what you have. I said absolutely not that we paid for the insurance and was told we would get a phone at the store just like what we had purchased!! Then Daniel states well THAT insurance plan we have changed, oh and Im penalized with no other recourse NO!!I went to the apple store had the screen replace and was treated with great custore svc.DONOT BUY FROM CELLULAR SALES AND FURTHER MORE DONOT BUY THEIR INSURANCE!!!!!!!!!!!!!!!!!!!!
Great Job They Were All So Helpful Wouldnt Go Anywhere Else
I had a great experience.He was fast and im satisified.He helped me a lot.
Got all my questions answered with honesty and integrity.
Very friendly and helpful very satisfied with my service
Jake was knowledgeable, helpful and polite. All plusses for me.
They was a lot of help to me
They were very nice and helpful when other stores were not.
Very good job. Exactly what I wanted.
Marc Cooper was wonderful to work with and very helpful
I came into the store to pay my bill for help with my Data plan so it wouldnt go over. I got help so now my plan is worked out.
Great place
Wonderful as usual
Great customer service here!
Excellent service
Nice people
Curtious
Friendly, helpful service.
Friendly, informed staff.
Good experience, very informative.
Quinn really helped me out at the store.
They done a good job
Excellent service from jason
Great salespeople
Great experience!
Helped with my current problem