Best place to get prints in town hands down.
They have great quality products at a great price. What really impresses me though is how friendly and helpful the staff are. I do not hesitate when I need to ask a question or confirm an order because I know that they are going to help me the best they can.
Customer service at its best here. Excellent customer service & extremely friendly and informative staff! Orders are completed fast, prints look amazing, emails are responded to quickly, and if you have any questions about Roes, they will gladly walk you through it! If they have any potential problem during printing your order they will call you and let you know!
I love working with NEO Pro Imaging. Great quality work at good prices and friendly responsive service. I couldnt ask for more.
Customer service is amazing. They made sure my prints where the best they could be. Great quality prints.
A great staff. The quality of the work they do is excellent. Thank you Cindy and Stacey for all you do.
Im a professional working in a color calibrated environment and Ive ordered mostly small prints (5x7 and 8x10) with a few larger mounted ones and these people really come through with impeccable consistent results every time. Their prices are exceptional as well, with a sliding volume discount that not only increases with larger numbers, but kicks in even on a small run. Their ROES software for online ordering is the same Ive used with another lab and is pretty simple to use, and allows selection of mounting options.One time I mistakenly ordered a large run of 8x10s using my 5x7 cropped file, creating images that were cropped to far on the sides for a frame. They were very kind and reran the order as I waited, and gave me a special price on the corrected run to soften the blow. So theyre not only skilled, but they take good care of their customers!More of Greater Cleveland and Northeast Ohio needs to know about and use NEO Pro Imaging!
Great service!