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CompSource Inc.
3241 Superior Ave, Cleveland, OH 44114, United States
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CompSource Inc.
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Je
Review №1

Portable A/CReview: Great little machine. It works great for backing up our Liebert in our IDF. Just the right size.Pros: Size and portabilityCons: The fan runs constantly when the unit is turned on. I wanted to be able to set it to a specified temp and only have it start up when it hit that temp. But when you set it up, the fan is cxonstantly running which defeated the purpose of having an automatic backup for our Liebert cooling system.

Wy
Review №2

Excellent website. Provides high quality service. I am really satisfied with the service. Professional work done by the team. Also, offers low affordable price. Service as fast as possible.

De
Review №3

Fantastic service, good and honest updates, fast responses to email questions and quick payment. Got a good price online to buy two Dell laptops, better than other websites, and their service was excellent. I will definitely use them again.

Ji
Review №4

These USB flash drives are working just fine. They are used to install OS on old computers. Nice part, they do not slide open without a really hard push. Read speeds are fast enough to get the installations done in 15 minutes or less, consistently. CONS: The slide is hard to use.

Me
Review №5

These work great for storing masses of photos. After a trip to Disney World, I wanted an easy way to share all of our Memory Maker photos (400+), plus the photos I took (200+) with the rest of the people who traveled with us. These worked great!

Ed
Review №6

Easy site. Remembers the important information and does not make me re-enter. Love the I can order back-ordered items.

Ma
Review №7

Website very easy to navigate! I found the printer I wanted in stock for less. Great experience so far!

Hu
Review №8

I had to call for more info. The person I spoke to was knowledgeable about the products, shipping and returns! Great experience thus far.

Al
Review №9

Excellent prices. This will be my first experience purchasing here. Im getting a backordered item, so this will be a true test for how well the service is.

Na
Review №10

CompSource does value customer satisfaction and follow up on comments and feedbacks that customers made and tries to resolve issues. I would buy from CompSource again but would make sure that its the item I want so I dont have to pay got return shipping.Otherwise they do have the lowest price and protection on the delivery process.

Ha
Review №11

Im very happy with the service I received from Comp Source. The run went off on time and the rewards were as promised. I wouldnt hesitate to use their services in the future.

Mc
Review №12

Quick turn around time, accurate estimates, professional and timely responses. I will likely be doing business with them in the future and recommending them to friends and family!

El
Review №13

Brother is a great brand, I have a Brother printer too and I knew I could get the same good use out of one of their fax machines even in my office. Advantages: The fax2840 is a quick and efficient machine that can easily cover the faxing needs of an office.

Ed
Review №14

Overall experience has been positive. Will be pleased to comment more after transaction is completed.

Ra
Review №15

I would recommend CompSource based on their easy to use website, quick response times when contacting the company, and fast delivery times when items are in stock.

Ja
Review №16

1st time buying from this website but I like that they offer Great delivery options and cheaper than other websites

He
Review №17

Product description and information was easy to find and compare. Checkout process was quick and smooth.

Io
Review №18

Customer Service questions were responded to very promptly and were happy to offer help.

Al
Review №19

Very simple and straight to the point. Very easy shopping experience. Would come back.

mi
Review №20

I’ve used this service for over year and more, never ever been disappointed always got everything done and always great times.

W
Review №21

Product description and information was easy to find and compare. Checkout process was quick and smooth.

La
Review №22

I didnt know you were here. I am thoroughly disgusted with Amazon for a whole bunch of reasons, if this order shows up on time and in good shape you have a permanent customer.

Ar
Review №23

Rich Burson continues to be extremely helpful and ON IT!!!!! Great customer care and follow up -- and great prices.

Am
Review №24

Ive had multiple sites bail on me trying to get this product to hawaii including the manufacturer. Very happy to finally get the product i was searching for and with such reasonable shipping charges.

To
Review №25

It was extremely easy to shop on compsource. I will review further when I have received my product.

Dy
Review №26

For those that need a fax machine in this modern age of email and mms, like my Dad who is one of the smartest persons I know, but is clueless when it comes to tech stuff. Some people like the simplicity of it and its low tech. This fits the bill.

Aa
Review №27

Ordered a product on the weekend and was told on Monday the price they had it at was a glitch and they cancelled all the orders for it. Sorry but you should honor the price that was listed on your website.

Ab
Review №28

Easy to order and checkout. I’m hoping delivery is just as quick as I am in desperate need of this printer immediately but cannot afford the express delivery charge.

Da
Review №29

I had never heard from this company and Im in Texas. Im so happy with my Surface Laptop 3 which came Im ULTRA fast and impeccable. Super simple, and great price, I managed to get the business/intel chip model and am blown away. Definitely checking them out again if I have any other tech needs. Long love capitalism!

Gr
Review №30

This was my first experience with this company and I must say, they went above and beyond the call of duty. My order originally was almost cancelled due to stocking error, but Jordan was able to contact a distributor and keep my order alive! The customer service was better than from any company Ive contacted in the past few years. These guys deserve your business for that. Ill be using them again in the future!

Na
Review №31

Only place I could find this case, sold out everywhere.Will be looking for other components on this site.Thank you.Shipping was a bit of a shock on top of tax, but fact case was available made it worth it clicking checkout.

An
Review №32

I placed an order over the weekend and first thing on Monday morning I was getting thorough communication from a representative named Dean B. who offered assistance and recommendations due to a back order situation. The timeliness and manner that he responded was second to none. Customer service still exists!!

Mi
Review №33

Great service and fast delivery on hard to find items. Very, very happy with my orders and hope to buy from again. Very professional service. Thank you Compsource. A+++

To
Review №34

We have been doing several different projects this year. Consisting of new cameras, NVRs. Audio visual rooms just a name a few. I cant say enough about the time given to us by the Sales team. They have helped us with our special needs and wiring and equipment. Very much to our satisfaction.

Ji
Review №35

Love these guys! You need it, they have it or can get it. Very resourceful people. Excellent staff and easy to talk to. Fair prices and very knowledgeable about what they sell and can steer you in the right direction if confused. Easy web site to use and the nice thing is to be able to talk to a human and actually get a call back about a question.

Mo
Review №36

Life before the computer: Memory was something you lost with age. An application was for employment. A program was a T.V. show. A cursor used profanity. A keyboard was a piano.A web was a spiders home.A virus was the flu. A CD was a bank account. A hard drive was a long trip on the road. A mouse pad was where a mouse lived. And if you had a 3 1/2 floppy..........you just hoped nobody found out :)) These guys are tremendous!!!!!!

Ke
Review №37

The quality was excellent, the service went above and beyond in terms of communication and making sure I was happy with the product. Highly recommended

Mi
Review №38

Excellent source for 4k surveillance system. I shopped around for weeks and compared many retailers (online, Costco, Amazon, etc..) the end result was CompSource was the right choice. They provided the best product for my business and spent time on addressing my particular needs. The price was even less than the competition. I had a concerns about future technical support and the owner became involved and easily without hesitation offered the reassurance I was seeking. I 100% recommend this company.

To
Review №39

Found the product I was looking for at a price much lower than everyone else! Website was very easy to navigate and the checkout was the fastest experience Ive ever experienced online! Customer service was amazing and delivery time was extremely fast! I will definitely shop with this company again! I highly recommend that you buy from CompSource!

gi
Review №40

CompSource was awesome. I am ‘technology challenged’. In other words, I have no idea what I’m doing when it comes to computers. They didn’t just try to sell me stuff just to make the sale. They were extremely helpful. I got what I needed, learned something, got a great deal, and felt like they cared. Give them a shot!

S.
Review №41

DO NOT RECOMMEND! They show they have item in stock. Placed the order and they said it is in back order. After several false promises and email exchanges for 3 weeks, they simply said manufacturer discontinued the item at the end. We could have ordered it from another vendor in the mean time. It was for our store grand opening and it completely ruined our plan. They blamed manufacturer and dont take any responsibility whatsoever.

St
Review №42

​VERY disappointed in my first and now only interaction with this company. This part number did NOT show as unavailable or back ordered on their website when ordered. I received zero follow-up even from my email last week. I finally called this morning after two weeks. I am told that we cant purchase this part number.This now delays us and our client two weeks and I was out $586.97 for two weeks.One Star since they did process the refund immediately.

Ir
Review №43

This is the second time I order from CompSource and I could not be more satisfied. I first ordered a gaming chair for my son for Christmas...he was thrilled (It is not easy finding a gaming chair at Christmas without the prices skyrocketing...even on Amazon! But they had it and got it to me before Christmas! Great Price!). Now I have ordered a desk, which I found the exact measurements that I was looking for in a corner desk for the space I have available. The payment options are great, I got it through Affirm as to not tie up my other credit. You have a choice of 3, 6, or 12 months and if you pay it before they take off the interest. And to top it off I am getting a $25 restaurant card to thank me. Couldnt be happier. Cant wait to receive the desk and I am sure I will be shopping with them again.

ju
Review №44

Easy order-easy financing- fast delivery. Came really well packed but still had small ding. works great. Love it

Be
Review №45

Ordered a high-end Brother office printer from them and after using it for couple of months, the toner started leaking. Contacted them to see if they could replace this but the company does not take any ownership. Do yourself a favor and DO NOT BUY FROM THIS COMPANY as customer support is horrible.

Aa
Review №46

Recently I bought a Hard Disk from them, I could not imagine to get it shipped and delivered to me within 2 days, with great packing. I really appreciate their effort to do so. I would recommend CompSource for sure.

Me
Review №47

Ordered a factory refurbished laptop at a good price, it arrived on time, it looks brand new, and it runs like a dream. Im stoked. I had read these reviews a few days after I ordered and was terrified by a couple negative ones that I might have a bad experience, but the transaction went smoothly and I would totally purchase from them again.

Ju
Review №48

Product did not arrive by original ETA and I received no notice it would be late. Company eventually responded saying product would arrive the next week. Two days after new ETA the product had not arrived. Two emails and a phone call later...nothing. Now 1 1/2 weeks late and Ive no idea what happened to my product, but they sure took my money on time. Spend your money on a more reliable company, like Enron or Blockbuster.

Ja
Review №49

I just placed my order a couple of days ago, havent received my order yet, but this company has been an absolute pleasure to work with.

Pa
Review №50

Not a good place to buy something. 2 weeks and they say this. Thank you for your CompSource order. Unfortunately, this item is BackOrdered with an ETA of June 6th. Please let us know if you would like to keep this on order or if you would like to cancel the order and get a refund. We apologize for this inconvenience. We do appreciate your business and hope you will shop with CompSource Inc. again. Please reply with any questions

Mi
Review №51

Made an order with CompSoure where the product was being sent directly from the manufacturer. CompSource provided clear estimates and made sure we were aware of the process. Excellent communication.

Ja
Review №52

Wow they got that order out fast. Ordered a giant printer and couple of toners and wasnt expect delivery until 5-7 days later, received shipment 2 days later. Cant beat the price either, will definitely be buying from them again. I will have to see if they do net terms.

An
Review №53

Poor Service, placed an order with this company for the first and will be the last time.Placed an order for a monitor that was supposed to be delivered on August 28th, I didn’t get any tracking for an entire week so I decided to give them a call after rrezching our 3 times and getting no answer. I was transferred to the sales rep Jordan Olivares who said they were shipping it out today and I told him when I called the first time to hold off..which was not tre I called him the first time because they aren’t part of the 4 point buyers protector. And price match guarantee.. which is also a lie when I called I was told they can’t match the price of there competitor becuSe then they make no money so I said fine process the order if I decided the cancel I would call back within the hour ( which I never did ) never got returned calls.. all I can say is piss poor service first time shopping outside of new egg or amazon and I already regret it. Cancelled my order and placed with new egg and they were more sympathetic and offered me 2 day shipping free.. will also be calling back later to have my brother cancel his orders as wellUpdate since I can’t respond personally-Me calling back if I want the item shipped is the craziest things I heard.. no ? If I wanted the item cancelled wouldn’t I call for that ?As for the price match speak with your “ seasoned” rep on his reason. I see a big trend with your reviews here and a lot of excuses.. this interaction annoyed me enough that it’s going to be the first time I leave a bad mention on one of my streams !!

Jo
Review №54

This is what Id like to call a real company, I called a couple times to go over my item and then shipping options. I spoke to three different people and all were really nice, just made me feel comfortable about buying from them.

St
Review №55

Paid the express processing ordering and $35 two day shipping and only received 2/3 of my items I really needed. First time buyer from here and will be my last.

BR
Review №56

I ordered the wrong product and they refused to refund. They said if I wouldve turned away the product. We work in a building where we dont receive the mail it is brought to us so it was absolutely unable to do so. Dont recommend.

Ci
Review №57

Best Price on Netgear 10G 16 port switch. Fast shipping!

Bl
Review №58

Super quick and user friendly. You had best price and great customer service from your sakes rep.

M.
Review №59

Terrible company. Ordered a computer due to low price and good Google shopping reviews. Supposedly in stock. Week goes by and no word. Finally I contact them and they say they cant ship it. Will never do business with them again. Reviews probably all fake and by CompSource employees/owner. Buyer beware. Price on computer is now substantially higher than it was when I placed the order. Regret ever finding this company.

ad
Review №60

Bought a 65 inch tv for a great price. Was very skeptical but have no regrets. Shipping was pretty quick.

Al
Review №61

Stock not indicative of actual supply. Theyll take your money, and still not have shipped the item 30+ business days after your order.Would not recommend.

An
Review №62

I found this site just using Google looking for a camera for my husband. I found one here that was even cheaper than it was on Amazon. I decided to give them a shot (for the price). I ordered the same on on Amazon just in case Compsource didnt come through. The one I ordered from Compsource came one day before the one from Amazon, I was amazed that never happens. Well to follow up my husband got the camera which he loves by the way and I will be shopping here from now on.

ji
Review №63

Quick because it’s so easy to navigate. excellent site. Beat Bezos joint pricewise for the identical product.

A
Review №64

***UPDATE****Feb 26 2019I just got off the phone with the owner and was able to resolve the issue. Compsource was able to address the issue and resolve it for me. I got an apology and they are giving me free priority shipping to ensure I get the product on time. The fault turns out was not Compsource but the distrubutors who forgot to ship my item. I will say this customer service at compsource is outstanding. I never was on hold and got to speak to a person right away. I really like that the owner was involved that really show that this company cares for their customers. I WILL be doing business with compsource again. Even though this started off on the wrong foot the customer service i recieved gives this company a 5 star rating.I RECOMMEND COMPSOURCEwont get this level of customer service anywhere else.........See below for what happened......I find myself getting frustrated. I order 4 items on Feb 15 2019. I got 3 out of 4 items on feb 22 2019. However, i am still missing one item. I contacted customer service on Feb 25 2019 to inquire about the missing item and was told they would email with a status. I never got an email response. So I called them again today feb 26 2019 to find out what was going on the representative said the contacted the person that was supposed to ship but got no response and that manager would get involved and will email me with an update. They could not confirm that my item was shipped either. So now Im stuck in limbo, I am getting upset with the way things are being handled. I will update this post once I get more information.

Pr
Review №65

I ordered a PNY GeForce GTX 1060 Graphics Card from this website. The ordering process was smooth and the delivery was made on time. I loved the product. Overall great experience. Thank you CompSource!

ud
Review №66

I ordered a Tripp lite PDU, order processed well and I get an email on order process immediately. Payment system does not tell there is a problem right away, I get an email after some days from Jordan Olivares saying it did not work. I take care of credit card security issue and I place a new order, after a day again I get a email from Jordan saying billing address is incorrect. Address is correct in my billing information. I called Jordan many times on direct line, never called me back. If there is payment issue, it should tell me right way, rather than sending an email after two days. I asked Jordan to cancel all my orders explaining him the problem with website and his customer support. he is least bothered about my complaint and he just cancelled my order . Bad payment gateway and customer service

Br
Review №67

Great service my parts arrived in 2 days via ground id highly recommend them to anyone building a pc

An
Review №68

Thanks very easy transaction with Paypal it makes it really easy!You were Almost $70 Below amazon on price! PLUS I can call and talk to an American that actually knows what the product is and can make recommendations! A+ Ill be back again!

Bo
Review №69

Do NOT order from this scam outfit. I ordered product A. They sent me product B. Not at all the same. And, the price they charged is waaaaay higher than what anyone else would charge for the like item. I emailed them to explain the issue. They would NOT take back the unopened product. I will be pursuing this with my credit card company as well as with anyone else who will listen. But, save yourselves the hassle - buy from ANYONE else.

Je
Review №70

Well, let me start by advising you to pay close attention to online reviews, especially if you notice a pattern emerging. Take this business, for example. Do you see all the one-star reviews from so many outraged customers? Theyre there for a reason. Solid Customer Service means absolutely nothing to this company; they do as little as possible to help you. Plus, they have these ridiculous re-stocking and return fees (i.e. 15% to 20% of the original amount). So, theyll send you something broken or used, which is a useless item in the electronics world. Then, when you send it back, they hit you with a fee--a ridiculous fee. They ignore Paypals customer service, and they ignore your phone calls. Everything I experienced with them led me to believe its a place where no one cares about their job. Go elsewhere. Yes, you can find the identical item and attain it with much less trouble (and much less money). Its impossible for me to list all of the things they did wrong with my purchase.

Be
Review №71

Ordered a TV and soundbar. Both arrived in TWO DAYS with free shipping! Would recommend Compsource to anyone!

Ke
Review №72

Only order from this company if you want your items late and sub par customer service. Ordered a couple of items on a Tuesday, they were supposed to be delivered by the next Monday at the latest. Monday afternoon, my packages are still no where to be found and I have not been given any shipping information from Compsource so I decide to call them. After them looking for my order for 15 minutes(even with providing them with a billing phone, account, and sales order number), they eventually tell me my item hasnt shipped yet and they dont even know where its at. They think they got the items I am purchasing delivered to one of there warehouses, but werent sure. I told the rep that I needed them within a certain timeframe and if they couldnt meet that then they would need to cancel my order. The rep assures me that he is going to find out what is going on as well as when I should get my items and would give me a call back. That was going on 3 days ago. Dont make the same mistake I did, shop elsewhere.

Pr
Review №73

Their timing was remarkable. Ordered a motherboard and it arrived the day after.

Ju
Review №74

Absolutely useless. Will never use again. Ordered labels to be shipped urgent 2nd day air. They said when ordering everything was in stock. A week latter and 5 phone calls I find out they couldnt get them. Never bothered to call or let me know. Waste of time and treat you like its your fault they messed up.

Ta
Review №75

Just Check if product is available before ordering for international checkouts.Rest everything is fine.

Ma
Review №76

Placed the order when the item was in stock yet almost two months later they keep giving me new ETA when pushed for updates.

Da
Review №77

Placed order Feb. 1st. Received order Feb. 2nd. I thought that was great. Had questions after receiving item and Customer Service was very helpful and responsive to my emails. Next time I need Electronics, CompSource will be the first place I check for lowest price. They beat Amazon, BestBuy, NewEgg on my item. Item was NEW also, not refurbished.

Bl
Review №78

Bought a blueparrott s450 and call quality is not good so send it back and purchase the b450 two week no refund call and say something is wrong with the bank and the boss man gonna have to call the bank to see wassup and will refund in two days still no pending of refund so i send an email that will get paypal involved so finally i see an refund in my paypal acct will not deal with this place again even good price on product

To
Review №79

Here are the pros: Ordering was simple and they had what I wanted... Now the Cons:#1- I paid for one day shipping (over $200) and there was no way to track the status as their tracking is only available after 24 hours post order which does not make sense (visibility to an expedited order via Fed Ex or UPS should be easily available for near real-time tracking). #2- The order stated delivery would occur after 3 PM the next day. It showed up at 10am which was fantastic but was left at the side of my home with no signature required? I just so happend to be home to take it in (what if it rained??),.. #3- And last but not least, the product does not work and is dead at power up. It should be noted that once ordered it was stated that if there are technical problems with this product as per Visio you need to deal with Visio. A picture or sound issue after even one day of normal operations makes sense, but not a DOA product over 2k$. CompSource customer care would ONLY give me the telephone number to Visio. They offered zero additional services or support. Very disappointed .

Da
Review №80

RMAd replacement item was slow in coming. They received my RMAd defective item at the end of the day on March 6, 18 days after first shipping it to me. After two phone calls and an email from me, they shipped the replacement item 9 days later. Heres what it says on their policies page about replacement RMAs:Most replacement RMAs are shipped same day and no later than 48 hrs after received.(Several of their emails mentioned to me that Tom Leone was my sales rep, coincidentally the same name as one of the recent 5-star reviewers of Compsource.)

ra
Review №81

Buyer beware! This company doesnt deserve a rating. I purchased a Samsung sound bar that didnt work. It kept switching from HDMI to digital & no sound came from the speakers. The company wouldnt pay for the return shipping for defective product due to the aggressive discounting. I paid $89.00 to ship defective product back to the vendor. Mike in the returns department said he would email a discounted shipping label, that would be deducted from my refund. He never sent the label. I finally got in touch with the president who sent me $100.00 in restaurant gift cards for my trouble. The cards are good for several restaurants. However, I could only find 2 restaurant for my area. In order to use the cards I have to buy discount coupons. And then you can only get $5.00 off at a time. First they sold me defective product then tried to buy me off with useless restaurant gift cards. I will never do business with this company again and hope others learn from my mistake.

Pe
Review №82

2 reviews1.0 star rating 4/29/2016This company is horrible. I ordered something that was incorrect. I take the blame however, the item was $500 and I would like to exchange it for the correct item. What company today doesnt let you exchange items. They referred me twice to Brother (with the wrong # both times by the way) which wasted 3 weeks and now are telling me to ask for something which had I know I would have asked brother for the first time. They ARE AWFUL....STAY AWAY

Jo
Review №83

I ordered a 1080 video card from CompSource. Look, I understand this card is in high demand and it is hard to get. I get that. But this is insane at this point. Its been almost two months, other companies now have the card in stock, newegg has it in stock, its not that hard to get anymore.And that wouldnt have been an issue on its own if it wasnt for the customer service. I e-mailed compsource probably about 11 times, called them, got zero information about it. Some guy on the phone told me cards were shipping on the 26th, clearly they arent because its four days after that point and I dont have a card. Some other guy said he was going to contact the warehouse to get information. FOUR DAYS later and I didnt hear back from that guy as far as whats going on in the warehouse.That card costs 700 dollars! Surely I can at least get some information on it in a timely manner! I could have gotten it quicker if I just waited and ordered somewhere else instead of waiting for the drop ship!If I get some information or get the damn card Ill remove this review but otherwise I might have to go through the hassle of filing a dispute.Edit: The response from the owner is blatantly not true and not even within the correct timeframe. I think they must have my name confused with someone else.

Mi
Review №84

Great prices, shipping times and friendly service

Sh
Review №85

I will reserve my review to later

Di
Review №86

I ordered a new rackmount UPS system. Delivery was prompt but I received a defective unit that was obviously used and/or reconditioned. Apart from the re-taped box, the password for the systems admin account had been set to something other than the default.To get this item replaced with a new item I had to pay shipping. To get a refund I would have had to pay shipping AND a 15% restocking fee. This company deals in gray market product and makes money regardless of the outcome. You have been warned.In the CompSource response to my review they state We are more than happy to assist and replace the product but you are refusing to do so. This is a flat out lie. I havent refused anything.I submitted an RMA for the product less than 36 hours after it was delivered. I received an email in reply in on January 1st which said Your RMA request has been received. You should receive a response within 24-48 business hours, though some returns may take up to 5 business days. Well, their response with the RMA number was finally sent today, January 13th. Thats almost two weeks.I did try to contact them by phone, of course, but after being placed in the queue for customer service, when it finally rang through I was sent directly to voice mail. I saw no point in leaving a message asking them to contact me since I was already waiting for them to contact me. And now they have the unmitigated gall to accuse me of refusing to do something.Furthermore, I can find nothing that indicates that CyberPower has a facility in Harrisburg, PA which is where my shipment originated. However, the first Google hit on CompSource Harrisburg, PA clearly indicates that they have a warehouse facility at that location. So this was almost certainly not shipped directly from the manufacturer. Finally, the product box had a bar code label stapled on the outside that said RPL for Zone M whatever that means. But the date on that label was June 27, 2014. No modern manufacturer keeps six months worth of stock on hand. Something is definitely fishy here.

Me
Review №87

AWFUL!!! Do not buy from them. I bought a laptop that kept crashing and was totally defective. I tried exchanging it for another one that worked within 24 hours of receiving the first one and they refused. The people on the phone were rude, and now I sent $800 on a laptop I cant use. They should not be in business. I wish Id known how awful they are before buying.

We
Review №88

Easily the very worst online vendor Ive *ever* dealt with, in over 20 years of online shopping. So staggeringly bad, I find it hard to believe theyre still in business (though Im sure that Minority/Womens/Small Business certification gives them and edge in markets that are compelled to buy from disadvantaged vendors). Failed to confirm my order for several days, failed to ship within the time frame originally promised, failed to respond in a timely manner to my inquiries about why the product hadnt shipped. The sad tale of incompetence (and likely intentional misfeasance) was capped when I did finally contact their rep, who told me that it would be another week or so before the item would ship, agreed to cancel the order - only to go ahead and ship it anyhow - the very same day, and without notifying me! The final straw though was when they refused to pay return shipping - even though the item had been shipped through their mistake.I have all the emails as well as transcripts of my phone conversations to back my assertions up!I would avoid CompSource like the PLAGUE! Incompetent, dishonest and inconsiderate in the extreme!

Ab
Review №89

I would not recommend anyone to buy from them

To
Review №90

Never again. Shipping was a nightmare to deal with.

Ji
Review №91

Excellent service, very helpful customer service. Excellent value for money as my son had a budget and it’s perfect for him. Would definitely use again.

Sm
Review №92

All is well with this purchase, from customer support to verify website stock to shipping, very well done.

Fr
Review №93

Good website and orderingWould have appreciated some more updates on the order- basically you order, see the order is “processing “ for over a week then suddenly it shipsI like the computer, and everything is what I ordered. The fans are a bit loud.

Information
12 Photos
93 Comments
3.4 Rating
  • Address:3241 Superior Ave, Cleveland, OH 44114, United States
  • Site:https://compsource.com/
  • Phone:+1 216-566-7767
Categories
  • Computer store
  • Computer repair service
  • Computer support and services
  • Electronics store
  • Janitorial equipment supplier
  • Office furniture store
  • Office supply store
  • Used computer store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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