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GetPhoneFix II
14057 Lorain Ave, Cleveland, OH 44111, United States
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GetPhoneFix II
Comments
xi
Review №1

Everything was great BEFORE you pay him. Phone got water in, brought in for cleaning and screen replacement. Total was $75. He was so patient and explained everything thoroughly. Second day found the replaced touch screen was not accurate..there were a couple parts didn’t work as it was supposed to be. Got back in to check, this guy literally wouldn’t open the phone to check the connections just insist it was the water damage issue. After confronted and insisted, he intentionally got 3 people who walked in later cut ahead of me, (his new customers) even when I told him we were in a rush. You can say the unstableness was from water damage not your lowest quality of screen. But showing a different attitude before and after and reject any services after you received your money is not acceptable. Have some respect for the job you’ve done.Btw, he suggested us to pay cash to avoid tax. We did not do that. This does worth some investigations.

Mi
Review №2

Fast service at a great price. Don’t go anywhere else, this has to be as good as it gets.

Dr
Review №3

Great place, good people. Jus bought a new phone.

Sn
Review №4

I recommend this place for everyone especially for everyone who has cracked screens; Do yourself a favor and wispy this store. It’s the type of place where you don’t mind spending a little cash.

Me
Review №5

I came in to get my screen replaced, and the guy working was very helpful. The price was reasonable, and after he was done with my phone, he helped me pick out a case and screen protector. He even put on the screen protector and put my phone in the case for me.

Ru
Review №6

In and out in 30 min. Phone screen works great! 65 dollar replacement cant beat it

ti
Review №7

Great service ! Thank you for saving my time

Ma
Review №8

Take your own replacement parts. In addition to labor charges, they charge 4x the cost of the part. I just paid $25 for a $6 part.

cz
Review №9

They replaced my phone battery in 15 minutes. Fair prices and excellent service. Thank you!

Ke
Review №10

I got my phone screen replaced here and I highly recommend them. Great quality work and fast service. Thank you!

Al
Review №11

Thee worst place ever! Took my phone there to get LCD Screen fixed this week, I guess the “owner” was out of town so his brother said he could fix it! It took him two hours to replace screen, then I found that my earpiece speaker was now not working. I immediately returned for him to fix at that time he disassembled my phone again to follow up with “this is stressful, I’m not the expert”. He assured me his brother could fix it tomorrow. Prior to leaving I requested a receipt, he said we don’t do receipts and wrote his name, amount paid and date on a sheet of paper! Return the following day to now a phone that won’t work with any LCDs and turn on! Owner looked me in the face to say “it’s not his fault I took the risk when allowing them to fix my phone” . The “Owner” then handed my my phone back returned my money with an extra twenty for my trouble, while telling me to take it to apple store. Fast forward today took to Apple store to find out they didn’t replace all the components, screws are missing and the heating elements are missing. This store basically gave me a shell of a phone and a $600 problem. I have to now buy another phone while still under contract with this phone! Do not go to this place! They won’t return my calls and hangs up on me! They clearly are in the business of taking advantage of people!Update: anyone whoever took your phone to this place check your credit! I have been getting fraud alerts since I picked up my phone from people trying to get my information. Someone even called my bank trying to get my account information!

So
Review №12

Great service with the friendly team

AH
Review №13

Store looks good, clean and I liked the service provided. I recommend this place.

Jo
Review №14

THIS PLACE IS AWESOME!!!!! Supper friendly, knowledgeable guys!! This is the only place that was willing and able to swap out a screen on my Turbo 2. After being frustrated time and time again with CPR stores in the area I went here. It took them less than an hour and I had a working phone again after almost a week of trying to get some on to fix it!!! This is THE BEST repair shop on the west side!!

Da
Review №15

Fixed my iPhone 6s screen in about 15 minutes. Extremely friendly and very reasonably priced. Added a screen protector also. Amazing service highly recommend!!! 10/10!!!

bh
Review №16

Super fast service, I recommend this place for repairing phones.

ma
Review №17

Nice place to visit if you’re looking to buy or fix your phones and iPads. Looks like apple store.

ne
Review №18

Nice store, I recommend this store for anything we need regarding cell phone devices

Er
Review №19

Horrible service! Complete slaughter my wife phone leaving her with just a model reset of a phone with no operating parts! Plus she has been getting fraud bings since dropping it off to them on Tuesday! Our bank allowed her to listen to the caller who called in requesting her bank information! We have filed a report with the BBB and the police station!

Am
Review №20

Quick affordable great customer service

Ga
Review №21

The best. Saved my life

Al
Review №22

Nice store, phone my fixed within half an hour

be
Review №23

Fixed my iPhone 8 plus . Quick repaired, thanks for saving my time.good luck guys.

Pu
Review №24

Fixed my iPhones 6s broken screen same day.I recommend this phone store if you have any issues with the phone . Good job, thanks for saving my time.

Pu
Review №25

Very grafulOf this storeIt’s been really useful and helpful

Al
Review №26

They dont close until 5pm. I even called to make sure they were open, but when I got there the lights were off and the door was locked. It was only 1:45

TI
Review №27

Thank you for helping me to create an Apple ID, you guys are so nice.

na
Review №28

Amazing guys, guys visit this place if you have any broken phones.

su
Review №29

Guys are amazing, little crowed though . But very clean store I’ve ever seen, like a apple store.

Bi
Review №30

Nice store, friendly guys, very reasonable price for fixing phones.

Ti
Review №31

Awesome service great guys

Pr
Review №32

Fast and reasonable price of fixing phone, good guys

Kr
Review №33

A very friendly owner who has always keeps customers first . Satisfied with the deals. A place to visit .

Na
Review №34

Very friendly and very excellent store

ma
Review №35

Highly recommended, fast service

la
Review №36

Awesome place I got my very bad shattered screen repaired in under 30 mins for an awesome price for an iPhone and my camera repaired as well they are awesome high recommend this place to everyone very friendly and nice people

so
Review №37

Super fast service, didn’t even take half an hour to fix my iPhone XS Max . Visit this place for broken phones.

ra
Review №38

Bought a phone with decent price, thanks CB

ka
Review №39

Lol guys are funny, but they saved my time and money fixing my 7 plus screen.

bh
Review №40

Nice and friendly guys.

Le
Review №41

Thank you, saved my time

ab
Review №42

Fast service

ji
Review №43

Fast service reasonable price for fixing my iPhone 8 Plus, if you also have your problem with phones don’t forget to see this place.

na
Review №44

Good service

Bh
Review №45

Nice place

Na
Review №46

Nice store

ti
Review №47

Madding

Information
13 Photos
47 Comments
4.7 Rating
  • Address:14057 Lorain Ave, Cleveland, OH 44111, United States
  • Site:http://getphonefix.com/
  • Phone:+1 216-744-7050
Categories
  • Cell phone store
  • Cell phone accessory store
  • Cell phone charging station
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
  • Telephone exchange
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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