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Manheim Cleveland
4720 Brookpark Rd, Cleveland, OH 44134, United States
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Manheim Cleveland

Comments
Je
Review №1

Friendly and helpful! All around great services.

ka
Review №2

I bought 2003 chevy express in june 14 2021 i still dont have title yet

Yo
Review №3

The staff is wonderful to work with!

Je
Review №4

Was there cold but great selection of autos...

Mo
Review №5

Good auction nice staff

Lo
Review №6

Junk cars for higher prices

RV
Review №7

Love the people here... Very helpful for all areas.. Office, security, and general employees. Its nice to stop at a business and all employees are professional and courteous. Will recommend this place to anyone...5 🌟🌟🌟🌟🌟

Da
Review №8

Arrived early to pick up the car the dealership bought. The nice guard let us in and pointed us in the right direction. Car was exactly as described. A mechanic who had come in early helped us air up the soft tire and directed us to a very accommodating tire shop across the street before hitting the road back to Indiana. All in all a great experience.

As
Review №9

They said they have public auctions, but they do not tell you that YOU MUST PAY A $200 yearly membership fee that is non refundable for the public! I never heard of public auctions making you pay a membership fee especially since many people only come once year to get a newer car. I understand a bidders fee, but MAKING ME GET A MEMBERSHIP ? This is the second public auction they have held and it seems they are pressed for money by making the public pay an outrageous membership fee with nothing but a bunch of dealers going to overbid on everything anyway! Not recommended I will shop somewhere else!!!! Hope this help someone.

Jr
Review №10

Great place friendly staff, very helpful would definitely recommend.

Ro
Review №11

Great auction, cars are so clean and very inexpensive.

ar
Review №12

Lol this auction is a joke making public bidders pay a $200 dollar non refundable membership fee. I wasted my time and gas driving 45 minutes away from home! Having a dealer pay for a membership fee is understandable but public bidders may not see anything they want and are not stuck with a $200 yearly membership. Never heard of ANY public auction making the public pay a membership. I have heard of an auctioneer buyer/bidding fee, but nothing like this. Sounds like a scam. I will definitely look for another public auction to shop at! I would never recommend this auction to anyone! Also and even if you win the bid it is still not guarantee you get the car if the reserve price isnt met! Terrible I would rate 0 star if i had the option!

Mo
Review №13

The app not good

Ch
Review №14

Nice clean rest stop with variety of food choices.

Ju
Review №15

Good cars few and far between..

an
Review №16

In addition to those, Ive had numerous other smaller problems - such as but not limited to: floor prices not being put in at all/or put in at the correct amount, condition report or lack of condition report requests being put in incorrectly (ie in reverse of what I want), additional fees being charged WHICH ARE INCORRECT and not accurate (so keep an eye on your invoices or youll probably pay a bit extra), evening gate hours being changed randomly so when you show up to pick up a car you have to come back the next day instead, occasionally cars on their property being messed with, andddd the list goes on....!!!!Do I really need to come in and HOLD ALL THE EMPLOYEES HANDS, making sure they do their job properly??? What a disgrace!!! Its mind blowing how much stuff theyve got wrong for me (more than has been right, I can assure you of that!) and thats JUST ME - what about the other thousands of dealers nationwide??But, when Manheim makes A KILLING charging Buy + Sale Fees on every car, Condition Report fees, Sale Day Wash Fees, an additional Internet Satisfaction Fee (for internet sales - BOTH to buyer & seller!!), PSI Fees, Cash Payment Fee, etc, and contracts out the auctioneers to minimize employees & overhead - plus plays favorites with large new car stores and high volume dealers, they simply dont care about customer service or ANYONE -- just the bottom line profit margin. Which is sad really!!! Shame on you Manheim!!And now, Manheim wants to focus more on digital sales - so buyers cant even see & inspect the cars theyre supposed to be spending money on??? HAHAHA WHAT A JOKE!!! NOPE, NEVER DOING THAT!!!While I will say: to deal with them is basically a necessary evil as theyre the largest auction nationwide, and most dealers dont have much of a choice - it would sureeeee be nice if they upped their customer service & attention to detail immensely!! I guess thats my dream for the future, similar to Martin Luther King Jrs dream I guess.... maybe one day....Until then: I wonder what the next fee they will come up with will be?? Perhaps like the commercial, a fee fee. Or possibly a fee to enter the premise on sale day/an entrance fee. Or maybe start charging to park in their lot to attend the sale? Only time will tell which way this goes....Thanks for reading and be careful dealers!Note: these experiences above have been at several Manheim locations across three states, not just one location in particular.

Yo
Review №17

Nice carsGreat Staff

Pa
Review №18

Great employees great place

Gu
Review №19

Very Professional.. Very Polite.

Ju
Review №20

Had a great time

Pa
Review №21

Great auction for used cars

Be
Review №22

Always pleasant and professional

Re
Review №23

Great people working here

Jo
Review №24

Helpful, courteous and professional.

Da
Review №25

Never seen so many cars and trucks go through an auction

br
Review №26

Great car auction

jo
Review №27

Junk car and all arbick dealer buy junk and sold junk, All groups of scam,

An
Review №28

Good place

Sh
Review №29

Nice auction

Ch
Review №30

Pleasant satisfied

aj
Review №31

Great auction.!!!!

Su
Review №32

Great cars

Da
Review №33

Great

Br
Review №34

Very friendly staff

Sa
Review №35

Bad cars

An
Review №36

👍🏿👍🏿

عل
Review №37

Well prices

Information
72 Photos
37 Comments
4.2 Rating
  • Address:4720 Brookpark Rd, Cleveland, OH 44134, United States
  • Site:https://publish.manheim.com/en/locations/us-locations/manheim-cleveland.html
  • Phone:+1 216-539-1701
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–12PM
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