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iDrive Motors
15300 Lorain Ave, Cleveland, OH 44111, United States
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iDrive Motors
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Br
Review №1

I have never had an easier hassle free car buying experience. I would recommend them to anyone. The salesman Brad was fantastic. Straight forward and personable. Sales mgr Mike was awesome as well. Cant thank them enough! I was in and out literally in 30 minutes. Quality vehicles fair prices etc etc. Incredible people and dealership.

Qu
Review №2

I flew out here from Cali to buy my third car back in October and because of COVID things just didn’t go as planned and the process ended up taking longer than expected. They could’ve easily sold my car to someone else and I could’ve been stranded and SOL, but they didn’t. Long story short, these people are amazing and treat you like family! If I lived here I’d probably drop by every so often just to greet and help around the lot for free. Highly recommend this dealership!

Le
Review №3

My Wife & I Purchased A Beautiful 2017 Mazda 6 Back In July From Brad At iDrive Motors. And Brad And The Team Were Just Awesome, And We Can’t Wait To Purchase Our Next Vehicle From Them.

A
Review №4

Purchased a SUV and are very happy with it. Dealership has great staff and provided us with terrific service. They went over and above to get us information on the SUV. We drove 5 hours to purchase from iDrive and would highly recommend them.

Al
Review №5

Great service and made the whole process super easy!!

to
Review №6

Purchased a car from them last year and I couldnt have asked for a better experience when it comes to buying your first car. They were very professional even after dealing with issues that came up with financing. Highly recommend!

Se
Review №7

Great staff and selection. Purchased vehicle over the phone sight unseen and expectations were met upon delivery. Pricing was competitive and the turn around time was exceptional. I would definitely purchase from this group again.

Je
Review №8

When I first found my Durango here, the only thing that stopped me from buying it right away was the appearance of the dealership. I am used to car dealerships with pushy salesman and a limited option of the same brand cars. When the salesmen here gave me my space, let me examine and test drive the car, and consider all factors to buying the car, I was thrown off and assumed something must be up as they are not being pushy. Turns out this place is run by the friendliest staff who want to ensure you get the vehicle you want and are understanding if they dont have what youre looking for. They were able to give me top dollar trade in value for my charger and gave me the best price on the market for my 2020 Dodge Durango. There was a nail in one of the tires after I bought the car and they fixed that up really quick before I took the car home. Mike, the finance manager, came in on his day off an hour before open just to get all the paperwork settled and have me on my way to enjoy my day with my new car. This place was nothing short of amazing, has an enormous selection of brands and models for just about anyone!

Ry
Review №9

Mike was very nice and accommodating. No pressure to make a decision. Talks to you like a friend, not a customer. Decent selection. They have a little of everything.Well done Mike!

Me
Review №10

I submitted an inquiry through Facebook messenger about a vehicle I saw and received a response from Brad. He was very responsive and answered my questions thoroughly. He even replied to me after hours and on Sunday when they were not even open. First things Monday morning I went in to look at the vehicle and ended up purchasing it.Later that night the check engine light came on. I messaged him and he immediately responded. I took the vehicle back in and he stuck to his word and made things right. I highly recommend this dealership. Great staff and service and I love my new SUV

Le
Review №11

Truly the best dealership you can go to. they really take care of you even after getting you into the car. even with the smallest confusion they’re there to help and guide you. i’ve had my car for a minute now and they still assist me with things that they don’t even have to. Such a friendly environment and they remember you by name. i am glad to have went to them. will forever come here & recommend them to everyone.

Br
Review №12

Purchased a 2009 Audi A6 C6 Avant. Michael is an exceptional professional and provides the highest level of customer service. I had the vehicle transported through a carrier. Michael helped with transport arrangements and guided the sales process seamlessly. I highly recommend iDrive Motors.

Ja
Review №13

Brad the salesmen is rude and completely unprofessional.Taking business elsewhere.Ill keep dreaming BRAD.

Er
Review №14

10+ STARS!!!! We bought our minivan from here! Working with Mike was 110% the best car experience I’ve ever had. Normally, I hate buying cars and he made the experience an enjoyable and fun time! He set my mind at ease and was always a joy to talk to! He gave me great tips on how to maintain and care for a vehicle with kids. I had a million questions for him (sorry about all those Mike), and he answered them without any hesitation!! We traveled 6.5 hours to Cleveland, and we got exactly what we were expecting, plus more! I can’t say anything negative about my experience with iDrive Motors!

Ro
Review №15

Perfect buying experience! The guys here are very honest and friendly. Car shopping during covid was a nightmare until we found this place. Very knowledgeable and helpful staff! Definitely give these guys a shot if youre in the market for a clean used car!

RY
Review №16

I purchased a Tesla from iDrive. From start to finish this dealership is top notch. Alex and Mike went above and beyond to get me any info I asked for, and in a timely manner. Very professional. Will do business again! Thanks guys!

Ad
Review №17

I was looking around online for a car for my wife and came across a beautiful GL63 Mercedes with low mileage and a great price. I emailed John, the sales rep, back and forth for a couple weeks until I finally decided to go check out the car. There was not pressure sale. John was helpful in answering all my questions, and I had a lot of them and Mike the finance manager was great as well. Only have had the car a couple of days but my wife loves it.

Lu
Review №18

The dest dealership in the nation!Bought my first Mercedes from them like a year ago.The car was in perfect condition when I was buying it so it is today!Thank you, Alex!

Sh
Review №19

All of the staff was very easy and great to work with. I live 3.5 hours away so I dealt with them only over the phone If a promise was made, it was kept and I really appreciate that not to mention the open communication via business phone, cell phone(s) and email. Mike Legati, Geo and Alex, I thank all of you for your help in purchasing my Jeep Wrangler.

To
Review №20

You dont want to miss out on great vehicles, inspected, clean and ready to Go! John and his team put together a great package! We love our 2012 Mercedes Benz E350. Drove up twice to see John all the way from North Canton! Good people, honest pricing, impeccable Service! See ya next time! TK

Kr
Review №21

I had an amazing experience with this place, I went in to buy my first car ever, John and Mike helped me with so much. It felt good to get help from someone who felt just as excited I was getting a new car as me! They made me feel instantly comfortable like Ive known them before. The process was fast and easy to get through as they made it, I was in and out of there after about an hour and a half and they did an amazing job. I Would definitely recommend coming here to get your new vehicle!

mo
Review №22

Terrible all around service! Would never buy from this place! Your sales professionals are smoking weed blatantly in the office. I dont judge, I am not against marijuana at all but at work??? Comon now! I think everyone knows what a marijuana oil cartridge looks like now.... The finance Manager Mike belittles their Secretary who was so nice on the phone. I sit down in his office to go over finance options, his breathe reeked of alcohol like he brushed his teeth with a bottle of vodka. Very dissapointed because they have a wide variety of vehicles to choose from. Reason I chose to give a 1 🌟 is because their secretary is very professional and genuinely nice.

St
Review №23

John was great to work with. Unfortunately we were unable to make the deal happen, but this was not his fault. I would not hesitate working with iDrive again.

Je
Review №24

BUYER BEWARE - We purchased a truck from this dealer 4+ months ago and have yet to receive the paperwork necessary to get a licenses plate. The dealer tells us its the banks responsibility, the bank says the dealer needs to handle it. Weve spoken to many managers who offer ZERO solutions and just told us they arent able to give us another 45 day temp tag. Shameful! At this point we will not be able to drive the vehicle we purchased because this place of business cannot sort out the paperwork we need to get plates. Completely embarrassing, I would look elsewhere for a vehicle.

T
Review №25

I hate to say it, but these guys are sleazebags.I took a car for a test drive, and put a deposit down with a credit card. I took it to a mechanic I trust for evaluation. The tires were very worn, mismatched, and one tire was truly unsafe. The oil was very dirty, and overdue for a change. There were other more significant issues that were not easy to spot. The car really needed about $4-5K of work. Thats a lot to invest when youre already paying $11K for a car with a book value of $11K. The dealer was unwilling to negotiate price AT ALL, so I decided against the purchase and asked for a credit back to my card. It didnt come through. I kept calling and calling for days and days. My calls were never returned. Finally I called my credit card company, and asked them to intervene. It took a while, but I eventually got the credit.After posting this review, the owner asserted I must have confused them with another dealer. This is not so. I remember the details very well, and at least three others can corroborate them. I can give ownership benefit of the doubt for not remembering this matter as it occurred many months ago. I imagine they must have dealt with hundreds of customers in that time. On the other hand, this was the one and only time I ever shopped for a used car in the state of Ohio in my entire life. As such, I remember the details quite well.

Ti
Review №26

John and Mike were great! They got us into the car we wanted fast and easy, best car buying experience Ive ever had. Would recommend to anyone who wants an awesome car at an awesome price and doesnt want to sit at all dealership all day long.

ke
Review №27

This was my first time purchasing a vehicle. All of the staff I had contact with was so helpful and kind amd down to earth. The dealership was very informative and the process was very smooth. I could not be happier for a first time experience.

Gr
Review №28

Had a great experience purchasing my new car. They were very helpful and great at communicating with me. Very upfront and straightforward with the car history.

Da
Review №29

Purchased a car from Mike. Excellent service!

Ad
Review №30

Idrive motors treated me great and assured me that I was buying a good vehicle and I’ve been enjoying my new Cadillac Escalade ever since ... they have real good cars

Je
Review №31

Mike sold me the car I bought and I was really impressed with him. He was open and honest from start to finish, told me all of the details about the car, and answered all of my questions. After the purchase he allowed one of his employees to drive around with me when I had a question about the gear shifts. When I called to check as to when the last oil change was he told me that the first oil change was on him. Overall, he made the experience hassle and pressure free and I have no regrets.

Dj
Review №32

Amazing service great prices!! Best in town!!

Da
Review №33

Mike was very personable & willing to explain things. There was no stress or games or changing of numbers either! I will be back if I need a car again as there was honest communication & the SUV I bought was in great condition and an even greater price!

Ne
Review №34

Mike is AWESOME! Straight forward, not pushy and works hard to give a great deal. Proud to say that i bought my first real car here!

Ja
Review №35

Had a great experience with these guys, Mike especially. Really hospitable and helped me out even after the sale of the car. Would definitely recommend to anyone looking to used buy a car! Great deals and great customer service!!

Qu
Review №36

I am so happy with the purchase of my 2019 Volkswagen Jetta. Mike was so helpful throughout the entire process! The process was very fast and easy and I would recommend any one to iDrive Motors.

Ал
Review №37

Great place to purchase a vehicle. The lowest prices I found any where I looked.I had no credit and was in desperate need of a car. They were really nice and explained how I could take advantage of their financing option. After they explained everything I was able to drive off in my new car! THANK YOU GUYS!

Ka
Review №38

Great experience! For a smaller dealership they have a lot of great vehicles, Mike was very reasonable and didn’t pull any punches with me. I would highly recommend working with them!

BR
Review №39

Everything seemed great until after i bought the car, i realized 2/3 charging ports didn’t work, both sun visor clips were broke, the floor mats they gave me were for a ford and i bought an audi, they taped a piece of paper on the window where the tint was peeled off so i didn’t notice it till after i took the paper off and worst of all, they gave me a free oil change card to write a good review then when i called for the oil change they said they’d call me back and after 3 months of no call i made contact with them and said i was overdue and they say to not blame them. like it wasn’t there fault they didn’t call me back? terrible service

Sa
Review №40

Very knowledgeable and patient!!!Alex is a wonderful guy! He was super helpful, straightforward, no gimmicks, and honest! He made my first car buying experience a great one. The team at this dealership is very informative, will try their best to get you the best deal! The whole process was very pleasant and efficient! Highly recommend this store. Thanks for the great advice and help!

Ma
Review №41

Alex was super nice! The whole staff helped us right away. Was a great experience and they have a lot of very nice cars! I recommend

Ro
Review №42

Best dealership ever!!!!

Ch
Review №43

Came in to look at vehicle with only having intentions to look. Mike was absolutely amazing with me. He gave over the keys for a testdrive. Needless to say I fell in love with it. Upon return, I was not pressured in anyway like most dealerships would treat you. Infact, it was the complete opposite. Mike showed me every record for the car with no sweet talking involved. GO see Mike he will take great care of you ! Ty Mike.

Ja
Review №44

This was my first car buying experience and it couldnt have been better. After establishing whether or not I was able to finance the car I wanted, the salesperson mike was able to get me an affordable rate along with a 40,000 mile warranty. The customer service was phenomenal. They really made me feel welcome. The building itself isnt very large, but it has a nice atmosphere when your inside and they also have a great selection of vehicles. I would recommend them to anyone looking to buy a nice car.

B
Review №45

BEST car buying experience I have ever had. Mike (our sales manager for the suv we bought and Alexander was our finance guy) made sure the path was clear through the whole journey! Mikes knowledge was deep and he was able to lead us to EXACTLY what we needed almost immediately. Alexander took his time with our finance options and credit history, highlighting areas that might be holding us back and ideas for improving our credit.Wonderful experience😎😎😎!!!

Li
Review №46

I was in the market for a used car, and dreading the process. You know the drill: You look at a few cars online, and all of a sudden your email inbox lights up with dozens of automated offers because the car you want just sold, but we have others. Then, your phone starts ringing with robocalls from every dealer within 50 miles. It isnt fun, but what can you do nowadays?When the 2014 VW Passat caught my eye, I inquired about the cars availability by clicking the contact dealer button on the ad. What a great experience. Refreshingly, I received an email from a real person at iDrive Motors on Clevelands West Side that gave me all the details I was looking for. When I called, a real person answered the phone and made an appointment with me to come see the car in-person. When I arrived, the car was waiting for me, ready for a test drive.The test drive went well. The car ran great & was super clean, inside and out. John A. was waiting for me on my return. He let the car sell itself with a no-pressure chat about its features (John has been a Cleveland car specialist for years) and answered all of my questions about extended warranty, finance options and service. Needless to say, I came back the next day and bought the car for a great price. Mike walked us through the finance process and extended warranty details.iDrive Motors has a huge inventory of cars and it was very hard not to get distracted by all the shiny, luxury models on their lot. They had a nice selection of cars, trucks and SUVs out front, beautifully clean and well-maintained. They care about what they sell, and it shows. If you are in the market for a solid, nice-looking used vehicle, dont make a decision without going to their website to check out their latest deals. My husband and I are super happy with this car purchase and feel confident that iDrive Motors will be our go-to car service center for years to come.

JO
Review №47

I had an excellent experience purchasing a used vehicle from Mike and the Idrive motor cars team. Responded to my lead very quickly. Scheduled appointment with me and let me drive the car with my wife. From beginning to end he was very personable professional and responsive via text, email, and phone. I will be recommending them to all my friends and family. Plus I did not need to negotiate the price of the car because it was already a great deal and the car was in GREAT shape. If I could give more than 5 stars I would. We need more people like mike and dealerships like idrivemotors. Great work. And God Bless.

Ar
Review №48

Let me start by saying that Ive dealt with plenty of slick and sleazy dealers and this did not fit the mold. The dealership had a great selection of vehicles and at really good prices.Alex was very helpful with every step of the process and never tried to push any sale. I would highly recommend this dealership as their staff is friendly, helpful, and genuinely want to do their best to do business with their customers.

sw
Review №49

I dealt with Mike and he was great..and they have a awesome team to make sure your pleased with them..The type of guy who likes to build a relationship..I am definitely recommending him to my friends and family....Oh and the Auqi Q7 is awesome..Thanks so much..

Al
Review №50

Had a positive experience at this dealership. If it wasn’t for their financing option I probably wouldn’t be able to get a car. Do no hesitate to reach out to them!

ni
Review №51

This dealership has a great selection of vehicles! The pricing is great and the cars are real quality vehicles.I would recommend this dealership to any of my family and friends. The owner Alex is a great and very easy to work with!

Ta
Review №52

Very polite and pleasant customer service. !!! Alex was very honest and straight to the point. Will work with you to find exactly what you are looking for and help make sure you are satisfied leaving with your new ride!5 stars and will be recommending to all friends and family. Definitely will be making a return the next time we are looking for a car!

Fa
Review №53

I highly recommend Alex He really helped me out, he helped me get the best interest rate. Really good environment, good people and good customer service. Thanks again

az
Review №54

This was an absolutely amazing experience. I called and spoke with Alex a few times. He was helpful responsive and I felt he sincerely wanted satisfy my needs and get my business. He had worked very hard, doing his best to get me exact car/term/price that I wanted.Alex has helped us with the paperwork and it was the same 5 Star service. Great sales person - unique, he has an ability to create that emotional connection with the client and show that WOW factor and made me feel like a royalty. Thank you.

Je
Review №55

Alex provided us with a great car buying experience. He was friendly and knowledgeable and the car was super clean when we came to pick it up. Overall it was a fantastic experience working with Alex to find my daughter her first car.

Je
Review №56

IDrive is awesome! They werent trying to push me to buy any car and were answering all the questions I had. Clean cars and nice pricing. Definitely would recommend this place for anyone looking to buy good car for good price. Love my new car!

yu
Review №57

I am very happy with my experience with everyone at Idrive motors. Alex was a great salesperson. He was able to answer all of our questions, got us the deal we wanted, and provided great customer service. He stayed on top of every part of the buying process, and was helpful in so many ways. I would definitely recommend him to anyone!!!

bi
Review №58

It was the fifth dealership of the day and they were the best! Extremely happy with my truck purchase. Dealership was very well priced and willing to negotiate on prices.

Ch
Review №59

If you’re looking for a good value in a used (or preowned) car, check out I Drive Motors. Our salesperson, Mike, was very nice, professional and knowledgeable and there was no pressure to buy now. However, it was my wife who did the research in finding a car (2017 Subaru Impreza Sport Wagon with only 16,000 miles) and we did our own financing also. It should be noted that this car had a rebuilt title due to being a salvaged vehicle. So what did Mike do for us? He lowered the price of the car slightly, gave us a copy of the Car Fax, and gave us the keys for a test drive. That was about it. We had to buy an owner’s manual off eBay because we were not given any instruction on how to pair our cellphone or to set the clock and date. That was disappointing. Also, there was no warranty with this particular vehicle. Let the buyer beware. Of course we could have purchased the “extended warranty” for more money but we declined. We are very happy with this car and are hopeful that it will be free of any major issues for the foreseeable future.

Ma
Review №60

Came across the car I purchased here by happenstance - Alex was amazing as he helped my daughter go through the electronics on the car. We got a great car at a great price. We will be back to purchase another vehicle very soon~ Thanks Alex!

Mi
Review №61

The owner Alex is the most stand up guy and has great knowledge in both the process and the whole automotive industry. I felt very comfortable working with him and finding the best cars.

Ry
Review №62

I bought a 2008 truck from I drive motors and the whole experience went very smooth. I drive motors was very easy to work with, they held my vehicle while I waited to find out if I would be approved for financing from a third party. I had some concerns about buying a vehicle from the cleveland area because of the rust issues they are known for. I drive motors took my vehicle to a third party mechanic of my choice. I also have waited several months to write this review, because of the nature of buying as is vehicles I wanted to wait and see how well the truck was holding up after a few months to see if it was as solid as advertised. And I can say that the truck has held up beautifully and is every bit as solid as was conveyed. I would definitely recommend this company.

Al
Review №63

I purchased my car from here. Alex is very professional and has really nice cars. I recommended him to a couple of my friends who are looking

Ia
Review №64

Great experience salesman Mike was very nice and aswered all questions. Was there looking at cars for my niece

Al
Review №65

Had a great experience with Mike! He worked really hard to get us a great deal!

ba
Review №66

It was great experience buying a car from them. Alex and Mike are very understandable people.

Ti
Review №67

Bought my first car through this dealership. They worked with me on the price and getting approved. Also, they have very nice and respectful staff.

An
Review №68

Alex and the entire staff at iDrive Motors are class acts! Very professional, courteous and very attentive to their customers’ concerns. Highly recommended!!!

Gr
Review №69

Great experience! Will recommend to my friends.

Ji
Review №70

Found the car I was looking for at a good price. Mike was easy to work with.

Ro
Review №71

I would recommend this lot for anyone looking for great customer service an quality cars.

Ma
Review №72

Alex is a professional in the field of auto industry and the whole staff team is very professional as well got a great deal on my new car

An
Review №73

Genuine and honest people great to do business with and also have real nice looking cars in their inventory

So
Review №74

Excellent service, happy with my purchase and service provided, very experienced staff.Highly recommend.

Da
Review №75

Alex really cared of what kind of car we need, and he took all the time to show us all their vehicles and paying options before we finally decided for the Infinity. I personally recommend this dealership for anyone that are in the process of finding the car of their needs.

IA
Review №76

I had been searching for a pre-owned Mini for quite some time. I was browsing cars in Cleveland and came across one at idrive. Never heard of them, but they had the Cooper I was looking for. Stopped in on a Friday night and I was immediately greeted by Alex. We chatted for a minute and then he showed me the car, went over the details and reviewed the service history. It was straightforward and painless. Kinda felt like I was buy a brand new Mercedes, not a five year old Mini. Hands down my favorite car buying experience. Thanks Alex!

Mi
Review №77

Extremely dishonest business practice. Borderline criminal. He will put a low pricectag on a Vehicle and take your deposit to get u in the door and then tell you it was a mistake or that that vehicle is already soldbut if youd like to pay $3k more, he can somehow still sell it to u! Then I go buy 3vwks later and the car is still there! I did get a refund for the deposit after seeking legal action. DONT SHOP HERE!

Al
Review №78

Very nice selection of foreign cars, got an awesome deal on my bmw, thank you Alex! You’ll get my business again!

Ac
Review №79

Incredibly unprofessional chauvinistic staff

m
Review №80

Bought a great car out of here

Pe
Review №81

Alex is a stand up guy. Purchase your next car from here.

Al
Review №82

I really have bad experience with this dealership I drove to him more than 3 hours and before I arrive to him he called me and said the car is sold he didn’t t respect his word I don’t recommend to deal with maybe man don’t respect his word

F
Review №83

Was ok

Sh
Review №84

Okay prices

Eu
Review №85

Good service Thank you Dino

Information
57 Photos
85 Comments
4.4 Rating
  • Address:15300 Lorain Ave, Cleveland, OH 44111, United States
  • Site:http://idrivemotorscleveland.com/
  • Phone:+1 216-417-3887
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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