I cant recommend Sembro highly enough. Vitaliy in Cleveland answered my questions about a master bath renovation when I first visited the Cleveland showroom and then did it all again when my wife came in to start selecting materials. We had to wait a few months to start because of the pandemic (totally understandable), but they were punctual on the first day of the work and the workers were courteous in setting up protection for the areas of the condo they had to pass through in order to get to the bathroom. There were five weeks set aside for complete gut and reconstruction of the bathroom, but they pulled it off in three. The work ethic of their employees was fantastic, almost superhuman in some cases. It turned a 20-year-old builders grade bathroom into a spa with a 5x4 tiled walk-in shower that is brilliant. New vanity, flooring, paint and a new facade for the one original piece that remained -- a jetted tub -- was perfectly done.
We hired SemBro to remodel the kitchen, family room, powder room, hallway and bedroom of our 50+ year-old family home. We couldn’t be happier with our decision. The large project required the replacement of multiple electrical panels, wall removal, plumbing updates, and more. Within a few days of our initial consultation with Yuriy, our Project Manager, we were provided with a beautiful 3D design of our kitchen/family room and a detailed estimate. Mariya skillfully and patiently helped us to select the perfect fixtures, tile, and flooring for our space. The transformation was amazing!! Yuriy and Mariya were a pleasure to work with. They took care of everything. The project appeared to be well-orchestrated and was painless for us for which we are grateful. Yuriy was very responsive throughout the entire project and was always accessible to answer any questions. If any additional work was required, he was always quick to alert us of what was needed and the associated costs involved so that there were no surprises. The SemBro workers were professional and their work areas were always neat and tidy at the end of each workday.SemBro brought our kitchen remodeling dream to fruition! We would highly recommend them. We LOVE our new kitchen and are so pleased with the outcome that we’ve rehired SemBro to remodel the rest of the house which will include two bathrooms, living room, entryway, hallway, 3 bedrooms and dining room-to-office conversion. We are looking forward to working with the SemBro team again on this next project!
We used Sembro for a complete kitchen remodel and had a great experience. Were not the type that had a grand vision of what we wanted, but Vitaliy did a great job of showing us options and giving opinions when needed to create a great design. The finished project looks fantastic. They did all of this while sticking exactly in the timeframe they quoted us.
I wanted to express my complete satisfaction for the experience of using SemBro for my kitchen and small bath refresh. From the time they came out to consult with me about my project to visiting their office where we selected the products to be used in the refresh.They had an extensive selection of products and they helped us along the way to pick those products consistent with our goals. All the product was/is of high quality and value priced.Moving from product selection to project preparation and installation, I found the different team members to always be on time, professional, meticulous and attentive to every detail almost to the extreme.Once the days work was completed, they cleaned up thoroughly so that no mess was left behind.Finally, I was not familiar with this company when I selected them but I am completely satisfied with them. I can say without hesitation that I wholeheartedly and enthusiastically recommend them to anyone who is contemplating a project.
SemBro was fantastic to work with during our recent kitchen remodel and flooring install. Their staff is very professional and was always very quick to respond to any questions or concerns. Overall, the process was very smooth and they have a great staff that helped us make decisions for our project.
The 4.9 rating for this company is very surprising and not indicative of our experience. We had a relatively simple transaction and the experience has been horrible. Extremely poor communication, no urgency, and no follow-up. For each segment of our order we had to call to see if the shipment arrived. There was never a quick or clear answer and apparently their system is too antiquated to provide answers. The answer was always well pass the message along and someone will get back to you when they can. Find an alternative.
So many positive things to say about this company! First off, the showroom itself blew me away and it wasnt even fully complete yet. Over 10 kitchens alone, including several bathroom setups and many flooring options. Second, they came out to my house to measure my kitchen and were knowledgeable about what I would need and honest about cost. Great company to work with overall and I would definitely recommend going to them for your kitchen/bathroom remodel.
We are so happy that we hired Sembro for our kitchen and bathroom remodel. Both Vitaliy and Serg were a pleasure to work with. As project manager Vitaliy was very responsive to any questions that I had and did a great job in making sure the project was going smoothly. Serg is such a hard worker, and his craftsmanship is exemplary. There was nothing he could not do. We will not hesitate to hire Sembro for any future projects.
We hired SemBro for our kitchen remodel and they exceeded our expectations. The SemBro teams experience provided great design options which we implemented. From the first day on the job until the final billing the communication was outstanding, the project was completed within 30 days, the workers were on time every day and the project was completed at the the quoted numbers. The process that Sembro utilizes, the craftmanship and the overall value make it easy to recommend the team at Sembro.Thanks to Yuriy, Pasha and Petr for a job well done.
We worked with SemBro to remodel the kitchen in our condo. The first thing we noticed was how responsive they were! Working with contractors in the past, we were used to waiting long periods of time for a reply, but not with SemBro. They were extremely professional, responsive, helpful, and reliable throughout the entire job. It was a great experience, and we are extremely happy with the results!
We used SemBro to remodel our master bath and we hit a home run ! Paul was our remodel expert and he guided us through the process and was there to answer all our questions. He even dropped in during the remodel to check on the work. Every crew that came out was friendly and professional. We spent a lot of time with Andri and he was great! I will use SemBro again with any other project we have. Thanks again!
SemBro is top notch. Did a full master bathroom remodel and now I feel like I live in a magazine. The quality of work and attention to detail really sets these guys apart. They did everything from moving walls, moving plumbing, customizing the shower to maximize size in an awkward space to the pretty stuff like tile and fixtures. Communication was AMAZING, no surprises, honest crew. Takes customer service to the next level: covered all walkways through the house, worked through a blizzard, polite and non-intrusive while we worked from home. Will use again! Highly recommend!
We remodeled our master bath, and it turned out an art piece!Great support from our design expert, Mariya. Our project manager, Yuriy, was responsive, knowledgeable, and straight to the point. We have never done a remodel this size, but they were easy to handle with a polite and friendly team. They also kept things tight and clean to the best they could, and that was great. Our floors and furniture in the traffic area were protected and handled with care. We finished our project within in the established budget and had no surprises. We are very happy and strongly recommend SemBro. Fer Marchesin.
SemBro came to our home a few weeks ago to take measurements, photos, and talk about our bathroom needs. We scheduled an appointment for a Saturday a few weeks out to receive our estimate and 3D rendering. When we arrived for our appointment, we found our consultant was not there. He was apologetic that he had forgotten about our appointment and offered to meet us at the showroom in 15 minutes. However, we declined since our estimate and plan was not completed. What was most concerning was that the manger at the showroom wasnt overly concerned at all. Im sorry was about all he could say. How about Im really sorry you came out today and we werent prepared, can you come back out next week, I would like to make it up to you...a commitment to the process? Ultimately we decided not to work with this company due to lack of concern and empathy. I did receive a follow up call from the consultant today and he apologized again that he had forgotten. I shared with him the owner did not take any accountability during our visit or try to makes things right. That is concerning.
Had scheduled an in home consultation with Paul nearly two weeks in advance. Half hour before Paul is due to come out to our house, he calls to say he is about a 40 minutes out, and wants to go over again what we wanted done on our bathroom (we had already laid out exactly what we wanted done two weeks prior in our application, when I spoke with another sales associate, and laid out our estimated budget, noting that it was also flexible).Paul then proceeds to say that the work we want done is going to cost between 25-30k (Not sure how you can give a quote without seeing the bathroom, but ok). I say that we don’t want to pay that much, and he proceeds to cancel.This was completely unprofessional and unacceptable. We specifically gave what our budget estimated budget was two weeks prior. Why was this not reviewed on our original application when we received a call back to set up our consultation? We would have been completely understanding at that point. Instead, my wife and I set aside time under the impression that Paul would be seeing us(got off work early specifically for this). You could have just done a video call as well? Not offered.Had Paul actually made the drive out, maybe we would have been willing to pay the 25k for the work to be done, but when it basically sounds like you just don’t want to make the drive out here, forget it.Either don’t say you’re willing to service Medina or inform your customers of your estimated costs well in advance of the consultation appointment. (You’re welcome for us not lying about what we were willing to pay, by the way, and not making you still come out)
I was looking to get my kitchen remodeled, and was looking around at a few different places. I wanted to open my kitchen up and give it some more natural light. Paul couldnt have been more helpful, as I was also on a budget because of Covid-19. He offered to do a zoom call with me and then we met later on in person. He went over everything thoroughly and there where no hidden fees. I got the feeling that he genuinely cared about the project which definitely comforted me a lot. He even showed up @7pm one evening on his own time because my wife wanted to do some last minute changes to the kitchen. Hes a pleasure to work with and I will definitely be back again.
These guys are amazing! The Sembro team went above and beyond finding the best design that would fit our kitchen remodel, and getting the work fully completed. My family and I were amazed at their professionalism, communication, and hard work. Highly recommended!!
Sembro Design and Supply recently remodeled two full bathrooms for us and we could not be happier! They both look amazing and the process was great. Yuiry was our project manager and he was very responsive to any concern or addition we wanted. There were no surprises and the communication was almost daily which was appreciated. We will not hesitate to use Sembro Design and Supply again and highly recommend them!!!
Sembro recently remodeled a hallway bathroom for us and the bathroom looks excellent. We are very pleased with the quality of the work and we were thrilled with the speed in which the bath was completed. Despite a key worker needing to leave the remodel for a family matter halfway through the project, the project was still done on time. Yuri and Mariya and the whole Sembro team are creative, neat, respectful and diligent. We highly recommend Sembro and will definitely work with them again.
I needed a kitchen remodel and so happy I went with Sembro. Started with Paul who was very easy to work with. He designed perfectly our vision for what we wanted our kitchen to be. He was always easy to reach, accommodating, and patient. The quality of work exceeded my expectations with great attention to detail. The staff was all very kind and professional. I couldn’t be happier with my new kitchen and decision to go with Sembro.
We hired SemBro to turn a spare bedroom into an owners suite - including a large bathroom, and his&hers closets. From quote to completion, the whole experience was wonderful. Yuriy and his team were always quick to respond, punctual, communicative, and fair in their pricing. Plus, the finished work is GORGEOUS!!! All the employees worked incredibly hard and were very respectful. We highly recommend them!!
When we first met Yuriy, from Sembro, we immediately knew that he was the person/company for us. He was very professional and responsive to listening to what we envisioned for our remodel. From the initial consultation up to the finished project, we cannot give enough praises to Yuriy and his staff. Mariya was excellent in helping us draw out our vision and helping us pick out products. The workers were always on time and cleaned up behind themselves to the point that you wouldnt have even known they were here. Yuriy gave us an estimate of how long the project would take and they finished pretty close to that estimate. We made several changes along the way that extended our finish date and Yuriy was always responsive to our changes. We corresponded with him throughout the entire project and he even called us while he was on vacation. We plan on doing some other things to our house and I am not even considering ANYONE else but Sembro!!
I had Sembro install a half bath in my basement that can easily be converted to a full bath in the future. They also did a total remodel to my existing bathroom. Both exceeded my expectations! From the first day of service to the last day you get quality craftsmanship, as well as a team of courteous workers who show up on time and take pride in their work. They make sure to protect the travel path to your project by placing a plastic covering over the floor area starting at the entrance way to your home. The cleanup is a win win! It’s impeccable. We ran into a couple of unforeseen issues (old flooring, pipes, etc) that set the project behind but Yuriy was on top of it and communicated with me every step of the way. If I didn’t like how something turned out Yuriy made sure it was redone until I was satisfied. The interior designer, Mariya, is a Godsend and worked long hours researching and working with us to get the showroom quality that Sembro provides to their customers. My only complaint is that I didn’t hear about them before I did my kitchen remodel a couple years ago!!! I highly recommend Sembro and will definitely call Yuriy with any future projects.
We are extremely happy with all aspects of our kitchen remodel project. Sembro has a wonderful team of skilled workers with impeccable attention to detail. We would not hesitated to recommend Sembro to anyone!
Vitaliy and his team were very professional, kind, and courteous. They did an astounding job on my master bathroom remodel. My custom shower is stunning! I look forward to working on future projects with Sembro!
Sembro was the first company we ever hired to do work in our home. We researched every product we picked out and found all reviews to be good. We were not disappointed with the quality of the products used. The flooring is the highlight and is beautiful. Cabinets for the bathroom and laundry room are good quality too.The project was started on time and was finished in the time frame we were given.Yuriy is very responsive to every concern and handles everything professionally. I don’t remember every workers name but all were respectful. Peter is a real workhorse and Sembro is fortunate to have him.All in all I would recommend Sembro for your remodeling projects.
Yuriy and his team are absolutely amazing to work with! Timely, professional and hard workers! The work they have done on a renovation has been remarkable! Quality workmanship and customer driven! I can’t wait to start my next project with them!
We had the pleasure of working with Sembros team to convert our upstairs bathroom to a master bathroom and install a second bathroom. The team was attentive, respectful, on time, and within budget. Very responsive with communication, and every step was thoroughly explained throughout the remodeling process. We plan on hiring Sembros Cleveland team for more projects.
Pasha Tkatch and his team are wonderful to work with. 10/10 would recommend.
Full kitchen gut and remodel. Wall taken down too. So professional. So meticulous. Workers are very hard working, polite, and professional. They asked me questions about details the whole remodel through to make sure I was satisfied. Would use them again in a heartbeat.
After years of wanting to remodel our kitchen, we chose SemBro Designs based on their on-line reviews and the kitchen remodel they did for a family member. Yuriy, the Sales Manager, and his team far exceeded our expectations. Everyone that worked on our remodel displayed a work ethic beyond words. They arrived on time, stayed late when necessary and their craftsmanship was impeccable. It was evident froim Day 1 that they took pride in their craft and were open to changes we requested from time to time. We would rate them a 10 out of 10 and wouldnt hesitate to recommend them to family and friends. If you are contemplating a remodeling project, do yourself a favor and meet with Yuriy and his team....they wont disappoint!
Very quick remodel of kitchen, master bathroom and first floor. Yuri was very responsive and answered all my questions and went over and beyond. If you are looking to get anything remodeled they have a team and are very detail oriented and quick.
Excellent experience from start to finish. I couldnt be happier with my decision to hire SemBro for my kitchen rennovation other than I wish I had not stupidly tried to save money by hiring sub-contractors for some of my rough-in work. That decision resulted in lots of stress - specifically, drama related to sub-par contractors either not showing up or poor workmanship. Absolutely none of that with SemBro though. Learn from my mistake, hire these guys, I dont think youll be disappointed.
Our bathroom was in dire need of a complete remodel. We hired SemBro after shopping around with other companies. From the estimate to completion, the entire SemBro team was upmost professional and polite. Highly recommended. 👍
I couldn’t be happier choosing SemBro Design and Supply! I had three estimates for my master bedroom total remodel. SemBro was the most reasonably priced and was the easiest to deal with (by far). They had fantastic communication and professionalism. The workers were on-time and efficient, even finishing the project ahead of schedule. Given all the work that was done (walls moved, new closet and shower, new flooring, built in vanity and TV wall etc), they were done before the time they told me and actually cheaper than the original estimate (I kid you not)! There were a few minor issues in the house, unrelated to my project, that they took care of without hesitation. The communication was great and they even worked with the current COVID situation. I will be using them again and can’t speak highly enough of their work!
Great and honest company that did a wonderful job. The guys that worked on the kitchen were skilled and knowledgeable. Very happy with our kitchen remodel.
We really enjoyed working with this company! We hired SemBro Designs to remodel 2 bathrooms. After meeting with a few contractors, we decided to go with SemBro Designs as they gave us a good price and could start the project relatively soon. I met with Yuriy who helped us pick out the materials for our bathrooms and offered valuable advice and helped us greatly in planning our remodel. Our bathrooms turned out terrific and I am considering hiring SemBro Designs again to remodel our kitchen! Yuriy was a pleasure to work with. He was friendly, very attentive and responded quickly to all our needs. We highly recommend SemBros.
Great group of professional guys!Respond quickly to texts and questions.Got my kitchen and bathroom tiles here. Absolutely no complaints.I would highly recommend.(Pictures of the finish kitchen coming soon)
We could not be happier with choosing SemBro to remodel our bathroom. The workers very very neat and efficient and cleaned the work area at the end of every day. We will definitely hire them again in the future when we remodel our kitchen. We highly recommend using Sembro for your kitchen and/or bathroom remodels.
Yuriy,From design to completion our experience with SemBro Design and Supply was OUTSTANDING !! After many years of thinking about it, we now have a kitchen island, beautiful quality cabinets, higher ceilings and so much more. Dealing with one individual from design, through the construction process and until completion made a complex remodel much less stressful for us. Your work crews were friendly, professional, and very talented. What started out as only a kitchen remodel quickly expanded into updating the bathroom off the kitchen, the adjacent family room, the hallway to the bedrooms, the laundry area and the existing pantry. Your suggestions made during the construction process resulted in a totally different home. All of the work was completed in less than 25 work days and it more than EXCEEDED our expectations ! Thank you for making our dream come true ! We will continue to recommend your company to everyone. May the good Lord bless SemBro Design and Supply with many many years of success !!! God Bless !
My wife and I are thrilled with the results of our kitchen and family room renovation by Sembro. My wife loves to cook so we wanted to completely redo our kitchen and make it open concept. This was a large project. It required knocking down a weight-bearing wall, installing a support beam, and extending the counter into the adjacent family room. The cabinets were completely removed and replaced. The new fridge was moved to the other side of the kitchen with a new water line. Recessed lighting was installed with additional light fixtures. The flooring in both the kitchen, pantry, and family room were replaced with luxury vinyl. All appliances were replaced with new ones and a range hood was installed with ventilation to the outside. All the walls in the kitchen and family room were repainted. We had two estimates and Sembro was the obvious choice in terms of affordability and value. Our initial meetings were with, Paul, the interior designer who was detail-oriented, friendly, and reliable. Throughout the design phase, he met with us a number of times to make sure we were happy with the final design and made himself available to discuss all the last minute revisions we wanted. When the project began, Pasha, our project manager took over coordinating the renovation. He was in constant communication with us and made himself available by text throughout the week. The workers did a great job and were hardworking, nice, and courteous. Our project took 5 weeks to complete which was within the estimate given. Throughout the project, we had some minor concerns which were all addressed, no questions asked. We could not be any happier with the outcome. Sembro made our dream home a reality.
SemBro was lower priced than the other estimate I received for bathroom renovation. Replaced flooring, vanity, sink and faucets, sink and tub plumbing, repaired cabinet hinges, and painted walls, ceiling and trim. High quality flooring materials. The team of 3-4 men were hard-working, prompt, and very skilled, paying fine attention to detail in painting, flooring, moldings, and installations. Communications with the manager, Yuriy, went very well; he listened, offered suggestions, and was very interested in what I wanted done and staying within a budget. I recommend them highly and would hire again
I couldn’t be happier choosing SemBro Design and Supply! I had three estimates for my basement, kitchen remodel. SemBro was the most reasonably priced and was the easiest to deal with. I have had my share of home renovation projects in the past, Ive seen it all when it comes to the trades: good, bad, and ugly. Sembro is simply the best team Ive ever worked with. Punctual, hard working, responsive, and upfront--I cannot say enough about them. As for craftsmanship, their team did great job in timely fashion.Manager Mr. Tkach had fantastic communication and professionalism. The workers were on-time and efficient. There were a few minor issues in the house, unrelated to my project, that they took care of them without hesitation. The communication was great. They even worked with the current COVID situation. I will hire them again for my future project and can’t speak highly enough of their work!
SemBro recently completed a renovation on my master bath shower and I LOVE it!!! Yuriy and his team did an excellent job. The project was completed exactly as promised and the timing was perfect. 5 stars for SemBro.
I have had my share of home renovation projects and Ive seen it all when it comes to the trades: good, bad, and ugly.Sembro is simply the best team Ive ever worked with. Punctual, hard working, responsive, and upfront--I cannot say enough about them. As for craftsmanship, I know a thing or two about it because my dad was a machinist. So when I see a man shave off a miter cut three, four, five--however many times it takes for a perfect fit; I know what Im getting. They also went above and beyond the letter of the contract to accommodate circumstances and snafus.Sembro just finished up a major job in my home and I am just so happy I selected them. Top shelf from beginning to end.
It was a pleasure working with SemBro. They were always on time and had great customer service.We completely remodeled our home from top to bottom. From the beginning of the design to completion of the remodel it was top-notch service. They did all are walls,ceilings, stairs, doors, countertops, cabinets and much more. We also got all of our appliances from them for a really good price. I would highly recommend SemBro Design & Supply.
Thank you Yerie for making our dream kitchen come true. The quality, workmanship, and price were unbeatable. Workers were always on time, worked all day very professional and always cleaned up. The kitchen remodel took only 2 weeks hard to believe! We would highly recommend SemBro.Thank youRich & Marilou
We have been DIY’s enthusiasts for a time but deep in our hearts we knew we could not pull off a kitchen project with three active boys and tons of sports. We found SemBro Design & Supply and never looked back!From our kitchen table to their Cleveland office, these guys are top notch professionals. They were patient with us, listened and confirmed our requirements, and gave us multiple design renderings of the end product. They simplified the choices for us, made it exciting to see our old kitchen come down, were cordial and extremely meticulous. They also maintained a clean environment during and after each work day. They came within the timeline we agreed and were very honest when they suspected delays. A good example, a countertop was cut out of missed specifications and they proactively reached out, provided us with options to keep at no cost, or wait for a replacement, and at the end delivered a stellar product. My wife has never been happy like I have seen her in her new Kitchen. She’s already prepping a future bathroom project with SemBro. We wholeheartedly endorse their workmanship, their product, their attention to details, expertise and above all a listening ear and active engagement throughout the project.As far as the budget, there’s nothing not to like/explore!!Very satisfied customer!!
I highly recommend SemBro. I got many quotes for removal of my ancient bathtub/bathroom remodel. -- Price for the work was reasonable and the different crews were timely and considerate. (never left a mess.) Hire with confidence.
I am very pleased with my bathroom remodel, looks exactly as I envisioned. Yuriy was professional and pleasant to work with. Job well done!
Working with SemBro has been quick and painless. I got the cabinets I needed for a few kitchens at great prices. The cabinets are of high-quality construction and come with all the features you would want, plywood construction, soft-close hinges etc. Highly recommend to work with them.
We had an amazing experience working with SemBro for our bathroom remodel. Yuriy was a pleasure to work with throughout the whole process. He was in constant communication with us every step of the project and always made himself available to answer our questions and address our concerns. The work was completed in two weeks and SemBro did a great job of limiting the mess in our house while working. The project ended up better than we anticipated and SemBros pricing was very reasonable.
We just completed a kitchen remodeling project with Sembro and couldn’t be happier. We had been waiting over 11 years to remodel, and we now have a beautiful kitchen. Sembro was very easy to work with from the first visit, to the design, to the selection of materials in their showroom, and all through the demo and construction process. Workers were courteous, timely, and hard working. Questions during the process were answered promptly, and we always knew what work was going to be done each day. All this, and Sembro was the best price of all the companies we contacted.We will definitely keep them in mind for future projects.
I cannot begin to explain how happy I am with the work and professionalism of the team at Sembro. I came to them with a general idea of what I wanted and our project manager, Yuriy, created a masterpiece. I never felt forced or pressured from the team regarding any decisions about the project, was kept well informed of all progress and the entire project was completed in less than three weeks from the date I signed papers. The house was move in ready upon completion and you wouldn’t even know any work had been done after the project was completed. Amazing job guys, we will definitely have you back to complete our next project as well. I would highly recommend SemBro to anyone looking to remodel a home. You will be 100% satisfied with your decision!
If I could give 10 stars I would! Fantastic experience from start to finish. Total first floor renovation and Sembro was helpful in the design process, provided a staff with exceptional skill sets and work ethic and finished two weeks ahead of schedule. Could not be happier with the entire process. I highly, highly recommend Sembro!
Vitaly did an excellent job of finding appliances that fit my openings. Installers did a good job of cleaning up their mess.I would definitely recommend this company
A very good company that did a fine job, in a timely manner, and at a reasonable price with generous financing options.
After doing a lot of research on who we wanted to complete our kitchen remodel, we stumbled across Sembro Design & Supply. We were blown away by the positive reviews we read. (Honestly had never read such good reviews about ANYTHING). We decided we should reach out to them! From the moment we met Yuriy we could see why they had such amazing remarks. We knew we had found the right team! Yuriy was the perfect person to work with. He showed us options but let us decide what we wanted to do! He never pushed us in one way or the other. His team was punctual - literally at the house every day they said they would be and exactly on time! Communication was efficient. There was never a time I had questions that were not answered. The process itself was more than we could have ever hoped. The outcome? Our dream kitchen! We could not be happier. We will be using Sembro again with any remodel needs we have. Honestly not sure why anyone would choose someone other than Sembro!
Great company to work for!I did landscaping for them, great people to deal with !!!