user
MASTERTECH AUTO REPAIR & ENGINE REBUILDS
274 Heritage Hills Cir NE, Cleveland, TN 37323, United States
Appearance
MASTERTECH AUTO REPAIR & ENGINE REBUILDS
Comments
Fa
Review №1

I am so grateful to the crew at MasterTech!! We got stranded coming out of the National Forest on a weekend and they were so helpful! They were great communicators and helped us navigate getting our vehicle up and running the same day so we could get home to our families. 5 stars all the way!!!

Ra
Review №2

I can’t even come close to being able to explain how blown away I was with the service we received here. Not only was it super fast it was reasonably priced. The fact that John takes the extra time to video/take pictures of the issues and send you a detailed explanation of your problem before he does anything is amazing. This is one of the first times I have left a mechanics shop and not felt like I had been taken for a ride. An honest, reasonable, fast mechanic is unheard of and John and his Wife Faith are like our needle in a haystack. You can’t go wrong with them and they have got my business for life and anyone that I can refer to them.

Au
Review №3

Ignore fake spam lies from non-customers, I’ve used Mastertech for years & John is an outstanding mechanic. Professional, honest, & affordable prices. He’s worked on all my cars including my corvette.

Ti
Review №4

Great family business. John at Mastertech is a top notch pro! He has done several repairs of our family cars including rebuilding our Jeep Grand Cherokee, Mercedes, & BMW. He is professional & his attention to detail is outstanding. I absolutely love the video diagnostics he sends us- it gives us the peace of mind of clearly understanding what issues our cars have. Excellent communication as they kept us informed throughout the entire process. He is the mechanic you can trust and the only mechanic that I’ll ever use.

Ed
Review №5

I am thrilled to have called Roadside Mobile Mechanic for my truck repair. It had been sitting in my yard for 2 months, John came out and did a thorough diagnostic on it and saved me hundreds of dollars in repairs. Now my truck is back on the road. He is a real pro and doesnt waste time or your money! Five stars! Call him!

Ja
Review №6

Master tech was AMAZING to work with. They answered all of my questions, and provided great service. They kept up with their quotes price and time. I have found the only mechanic I will use in Cleveland TN

Ch
Review №7

Busy. But with detailed pics like this, you know the job is getting done right. Of course John is in demand. he is the best mechanic in Cleveland Tennessee and well worth the wait. Honest, professional, expert. Make your appointment well in advance as he fills up quickly.

Ge
Review №8

YOU MUST USE THIS SHOP! Mastertech truly saved me from abandoning the muscle car hobby and my beloved car. John & Faith were there to get my car back in top notch driving condition, and always with a smile. Knowledgeable is an understatement, John is a true engine performance expert. Professional, honest, & overall a great experience.

Re
Review №9

Im extremely Satisfied with this company. They have been amazing and did a great job with my car and also calming my nerves. They are amazing Christian people, i am having health issues an they took time out to stop and pray for me. I woul use NO ONE else for my car. They also fixed a huge problem that Valvoline instant oil change in Cleveland did with my car and kept great documentation, as well as photos. I would highly recommend them to anyone.

Ni
Review №10

I had a very positive experience with MASTER TECH Company. Very friendly and fast service. They provided Extremely professional and trustworthy service. Definitely recommended to all of my friends.

Ly
Review №11

If you want great work with incredibly fast turn around, this is the place. Dropped my Lexus off yesterday morning for a tune up. The car was ready for me to pick up this morning! The price was beyond reasonable. John kept me up to date and I couldnt be happier. Mastertech has my future business without a doubt.

Ch
Review №12

DO NOT GO TO THIS SHOP FOR ANYTHING! If I could give them zero stars I absolutely would! WE PAID THEM $7,138.00 to work on our truck on aug 14, and 3 months later they kept claiming they still didn’t have all the parts and when we asked for a refund they absolutely refused! And claimed the parts were then in when literally in a text Conversation the lady had told my husband they weren’t minutes before. We then asked to come pick up the parts and they refused! And will not give us a refund for our labor they never performed. All in all we now have an attorney and will be seeing these people in court to get our money back! The owners wife was very unprofessional, yelled at me over the phone, lied over and over again! The mechanic claims to be ASE certified, on his website, when he’s actually not. The list of problems can go on and on!

Ra
Review №13

I have used Mastertech for many years. They have consistently shown good character and turned out quality work. The mechanic is very nice and thorough, and the customer service is impeccable. I also enjoy the update videos they send, it makes the whole process more easy to understand. They are very professional and honest. In the future I will always use mastertech for all of my vehicles.

Am
Review №14

They worked on my suzuki several times. From changing sensors to diagnosing when the engine finally went out. They were always very quick to respond and transparent about everything that needed to be done or any work they did. They let me know what it would cost me upfront and always did work in a timely manner. I will always recommend them and continue to take my vehicles to them.

Je
Review №15

This place is definitely a top notch establishment. Im not sure why they arent talked about more because with their video diagnostics, prompt service and more than fair pricing, they deserve 10 ⭐

Ab
Review №16

Easiest experience I have ever had with a mechanic. They called a tow truck for me. Gave me a great price and even brought my car to me. Will definitely be going back in the future.

JF
Review №17

Awesome Family Business! MasterTech saved me thousands from a local dealership that tried to convince me that I needed a new transmission when it was just a simple sensor that needed replacing. John showed me video & pic diagnostics. He is definitely the mechanic you can trust! Affordable & trustworthy, a real pro!

Ja
Review №18

Big thanks to these folks who help me get back on the road. Great job by John, who was truly Johnny on the spot. Faith was very easy to set up a time and place for the work on our vehicle, and fun to chat with. Very professional and courteous, both of them. The replaced part was a starter, which took no time to drop and replace —and in my own driveway. Affordable and knowledgeable - I Highly recommend using Roadside Mobile Mechanic!

mi
Review №19

Knowledgeable, professional, and superior service. Excellent family owned business to work with. They gave me all my options for the repair on my dodge ram and worked with my budget limits. They saved me hundreds of dollars compared to what the repair shop quoted me. John is now my mechanic for life! Highly recommend!

An
Review №20

Having 2 cars break at once is never any fun but these folks made it much better. At this point, they have done some major engine work on my Jeep Grand Cherokee and Volvo XC70 and Ive been very satisfied with the results. I had actually considered junking both cars due to the extensive engine issues but they were able to fix them at a cost that made them economical to keep.I highly recommend these folks. They are helpful, fair, and honest.

Ki
Review №21

John and his wife came out to replace an alternator in our beetle! They were very professorial and so nice! Very reasonable with price and even took our battery after replacing the part down to autozone to have it charged because it was so dead from sitting. They brought it back and started right up. Cant thank you enough for getting us back on the road!!!

Jo
Review №22

I live in Georgia and I needed to have a car inspected in Tennessee on short notice. I enlisted the services of Roadside Mobile Mechanic. From first phone call to job finished, it was a pleasure. They were sociable, polite, professional, and efficient. John and Faith were a great team that have a system between them that saves time and allows them attention to detail. 100% satisfied.

St
Review №23

I own a fleet of vehicles for my warehouse distribution business. Hiring John at Roadside was the best business decision Ive ever made. He has saved me thousands and thousands of dollars compared to the local shops. And the convenience he offers by coming to our place of business to fix the fleet instead of me having to hassle taking the vehicles to a shop has been a huge time saver! He is professional, reliable, and honest. He keeps you informed of all diagnoses and options for repairs. John is the only mechanic Ill ever use and he has repaired my sales reps cars, box trucks, and diesel semis. Theres nothing John cant repair! Fabulous mechanic. You wont be disappointed, call him!

Ge
Review №24

Top notch professionals! He did an engine replacement for me on my Jeep Grand Cherokee and saved me a ton of money over the shops! i couldnt be happier. Roadside handled all the details, towed my vehicle to their place, did the engine replacement, and delivered my jeep back to me. Superior service, honesty, and professionalism. Convenient & Affordable. They are the only mechanics I will ever use. I highly recommend them.

Au
Review №25

Professional, affordable, & explained what was what wrong with my brakes in great detail with video diagnostics! Great family business to work with. MasterTech is my mechanic for life!

T
Review №26

The owners are very professional, friendly, reliable and trustworthy. Ive delt with them a few times and have been very satisfied with their work. I dont use the car dealerships due to them over charging. If you want your car fixed right and not get ripped off, then get your car done by MasterTech Auto Repair!

Be
Review №27

This is the only mechanic I will use in the future! Roadside is professional, honest, and affordable. He is thorough and explained everything that was wrong with my car in detail. Plus, he saved me a ton of money over the shops!

Fr
Review №28

I had my old 1998 ford f150 that had been sitting here for months. I wasnt sure what was wrong with it and was scared that it would be too expensive to get it running again. Roadside came to my house and did a full inspection on it. They gave me suggestions in order to work with my budget as far as what repairs were needed to get it running and were priority, and what repairs could wait, and what repairs were optional for the future. They got my old truck running again, and it was so affordable. I am thrilled that I called them. Honest, professional, and reliable. I will use Roadside for all my auto repair needs! Highly recommend you call them.

ju
Review №29

Great mechanic, great business. Help my me and my family when we broke down on the side of the road. I would recommend to anyone

Jo
Review №30

My ranger had a timing cover gasket leak and this guy came to my rescue. Ill definitely will use his services again. His wife and him are a soild very kind team.

Jo
Review №31

John is super nice and knows what he is doing great place to do business with thanks for everything

Be
Review №32

Terrible customer service, didnt do the work they promised and stole money

Information
11 Photos
32 Comments
5 Rating
  • Address:274 Heritage Hills Cir NE, Cleveland, TN 37323, United States
  • Site:https://autorepairmastertech.com/
  • Phone:+1 423-525-9911
Categories
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Car service
  • Diesel engine repair service
  • Engine rebuilding service
  • Mechanic
  • RV repair shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations