This is my first time purchasing a Lexus and all around wonderful customer service Working with Bob, was an absolute pleasure! Bob is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. I am a expecting parent and Bob answered all my questions and was very kind. I highly recommend you talk to Bob if you are considering buying a new or previously owned automobile. The personal attention to understand/learn features and setup my Lexus RX 350L, Skyler was absolutely helpful and beyound patient/professional. Five stars all around!!

Ryan and the entire team at Metro Lexus were fantastic to deal with!!! I don’t have one negative thought to share. They were extremely friendly, professional and accommodatingThis is my fifth Lexus from Metro Lexus and I would never consider going anywhere else!Thank you for making this transaction so seamless!

Metro Lexus is the best! Lisa and business staff were phenomenal! I have been buying high end vehicles for years and have never had such a wonderful experience! I highly recommend this dealership!! It is extremely accommodating and professional. Lisa Cales was exceptional to anyone interested in a true customer oriented buying experience. She went over and beyond! It was like doing business with a friend! Thank you so much!! We love our new Lexus!!

The service team at Metro Lexus in Cleveland is first-rate. There is a beautiful waiting area (complete with free drinks and grand piano!), but they always make a loaner car available if you don’t want to wait. They always finish the job very close to the estimated time as well.

I cant say enough great praise of Cassie Thadeus and Metro Lexus Service Department for taking care of my 20 year RX300. Ive owned my Lexus 18 years and credit Metro Lexus Service for keeping my RX300 in great shape!. I truly appreciated Cassies caring and patient attitude! Thank you so very much!

Hands down the best car purchasing experience you will EVER receive. I HIGHLY recommend this Brookpark location in Cleveland. Specifically salesperson Ryan Lee. He made the whole experience for me unforgettable. He was very tentative and had great communication. Was always on top of our appointments and made sure we were happy throughout the whole process and that all our needs were met. I can’t say highly enough what a great salesperson he was. If you ever want to purchase a Lexus from this location I would choose Ryan Lee as your salesperson. I appreciate all the time he took to explain everything. However not just him but everyone who works there. Made me feel comfortable and so happy with my purchase. Made purchasing my first car all the more memorable. If you can get anything from this review is GO to this dealership and request Ryan Lee. You WILL be happy with your choice. I count on it!!

Just least a new car at Metro Lexus. What a great group of people. Professional, and efficient. They were so much fun to work with. Made everything very easy for us.

Cordis did a great job scheduling my vehicle for its maintenance check. He reviewed what was needed on my vehicle, and was professional and courteous. He was also able to assist w/ syncing my new phone to my vehicle too! I feel confident with his service capabilities

The experience at Metro was nothing short of extraordinary! The staff really took the experience to the next level! Jessica was amazing and so helpful! When they didn’t have the car that we wanted in stock, she did everything she could to find the perfect car at a different dealership and have it brought in for us. Skylar was so helpful (and fun) while teaching us about the tech of our new car, and Dave made the finance experience quicker and easier than any dealership I’ve been to before. Overall, an absolute 11/10 and I’d recommend to anyone!

Tori (Tori Neiderer) RAISED the bar in customer service. Unparalleled-Going above and beyond in every aspect. From the moment she reached out to me regarding paying the dealership a visit she was ready to assist me I could feel it let alone hear it In her voice. Tori immediately, accessed her computer to review the information on the vehicles before answering any of my questions. Between phone calls From colleges, checking all inventory and making sure I was comfortable she went an extra step and personally-physically inspected the car so when obtaining information she was 100% certain the vehicle had specifically what I was looking for in a car. Tori was respectful of my time, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. I never considered buying a vehicle with this much luxury but Tori’s attention to detail and addressing my concerns made this purchase seamless. Tori is very genuine and passionate about her work, I’m beyond impressed. Exceeding my expectations doesn’t happen often but Tori did more than exceed, her personally drove my decision. Thank you, Tori for making Me feel valued. I got more than a car with this deal, I made a friend for life!

The entire team at Metro Lexus made the car buying experience fantastic and unlike anything Ive experienced in the past. Tori, Ryan, Skyler, and Dave provided a very personalized experience that was fair, honest, and extremely efficient.

My salesman Kevin McGuire and inventory manager Tom Brennan are always a pleasure to deal with. Never any pressure to buy and no games being played at Metro Lexus in Cleveland. They are fair with their car prices and generous with your trade-in. Truly a ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ dealership! Thanks guys!

Christian Miller is a knowledgeable, friendly and awesome Lexus employee! This is my 2nd time buying a car from Christian. Excellent experience from start to finish! Highly recommended Christian and Metro Lexus.

Love taking my car in to service at metro Lexus!! I always get a loaner while my car is being serviced!! Me, my wife, my sister and my mother all drive Lexus cars/trucks!!

I’ve gone to several dealerships, but wish I would have stopped at metro Lexus first. It would have saved me a lot of time! I was immediately greeted and set up with an excellent sales Professional. Although I didn’t want the original car I stopped in to see, Ryan listened to my needs and was able to direct me to the car I absolute love. The NX300!! I stopped in at the end of the day and instead of rushing me to come back when they reopened, he took his time, walked me through the process and let me know next steps. My car arrived within 2 days and the personal welcome and reveal of my vehicle was phenomenal!!!They actually we’re clapping when I walked into the show room!!!! In addition, Skyler- my personal technology specialist, took her time with me to show me how to operate my vehicle. She was very personable, didn’t just rush me through the amenities, but made sure I was comfortable before leaving the dealership! Again, due to my schedule, I was there very close to closing and that was not a problem at all. I was not rushed to hurry up and read a manual later. All in all, I was treated like they were honored I chose them and not like they were doing me a favor!! Excellent customer service!l, which goes a long way!

I left 2 messages for a service advisor, and Lexus customer service tried to help me get a hold of someone 3 times, too. Could never reach anyone and not a single return phone call. Lexus customer service ultimately said I should try to call a different dealership because for whatever reason this one is not responding. This was nearly a week ago, so pretty sure no one is calling back. I just had a simple 30 second question about a vehicle.

What a great experience! From the Sales to the financing to the help with the technology. They really do put the “customer” in customer service. They give each customer the focus and attention they deserve. I have bought many cars over the years and by far this was the best experience to date. And a special Thank You to Skylar who was so patient and knowledgeable with all my questions. If you want a great experience I highly recommend Metro Lexus.

We have such a positive experience at Metro Lexus. Everyone was so kind and answered all our questions. Desiree was super helpful, knowing we were coming from over two hours away. Skylar was very knowledgeable and made learning about my new vehicle so easy. At the end of the day we drove away in a vehicle that met all our requirements (and then some) with a fair deal. Thank you so much to all the staff for your knowledge and kindness!

Professional, courteous, and knowledgeable about the vehicles I’ve purchased there. This is my second car from Metro Lexus. Jeff is awesome. He goes over every option to get the most for my money. Nice clean lobby and restrooms. I feel like they’re taking precautions to protect their customers.

Tori, the sales associate I worked with, and the entire Metro Lexus team were easy to work with from the first visit to the completion of the sale and delivery of the vehicle.Tori was professional, knowledgable, patient and accommodating with my questions. She was not high pressure at all, and worked with me to get a deal that I was happy with.Skylar, the Tech Specialist, was helpful in setting up the technology in the car. She was helpful and provided practical and helpful tips.I would recommend Tori and the entire team at Metro Lexus. I expect that customer attention that they have provided so far will continue through the life of the vehicle.

Polite, efficoent staff. Nice area for waiting. Quick service, as promised.

I am a former owner of an Infiniti QX80. I leased a Lexus in 2018 and went to Metro Lexus yesterday to lease a 2021 Lexus. I TRUST the professional staff of this Lexus dealer. From the first experience to my most recent, I find this team to be excellent. They really take the time needed and work with you to get to agreed upon vehicle that works for you. From the top leadership to the car wash team, I say thank you for the great work you do. #lexusforever

My parents and I have had a wonderful time at Metro Lexus. The staff there are very helpful and professional and Lisa (our salesperson) is fun and friendly person to help us get the car my parents want. Thank you at Metro Lexus for making us feel comfortable and welcome! I 100% recommend to anyone to come to this location to buy a car from them.

These guys will keep pestering you for reviews until you could scream. I posted stop but they just keep coming begging you to say something good about this endless harassment.Are all car dealers this bad?

I am very happy with my experience with Metro Lexus. I live in KY (3.5 hours away) and wanted specific options on a UX 250h. I couldn’t find one in my area but Ryan from Metro Lexus reached out after I inquired about one at their store. He was very responsive and communicated well during the 5-week time frame it took to get my car. When we arrived at Metro Lexus in Cleveland they treated us like royalty. I love the car and would highly recommend Metro Lexus if you are in the market for a Lexus!

This was a great experience with all of Metro Lexus but specifically Ryan Yee!Ryan made this process easy and stress free! Helped me find the car I wanted in 1 weeks time.Great team, staff and experience!

Great staff, that’s always helpful. Cordis Bunch = The Best!!

You guys are the best. You’ve made buying a car not only easy, but fun for the others “along for the ride “. (Namely my wife and grandson). Thanks again. You guys are great. Thanks

Joshua was awesome and very efficient, My experience was overall great except for the manger Dan who tried to accuse me of smoking in a loaner vehicle. He then went to get his manager who also did not agree the vehicle was smoked in, need less to say thanks to Dan I won’t be returning!

Super service with a personal touch. Jeff Miller does an outstanding job with a professional approach that is very informative and sensitive to his clients needs. Keep up the good work!

What an amazing experience. From the second I entered the door to the moment the door was held open for me to exit to my new car, I had nothing but excellent service. First, my salesman Abed was nothing short of superb. He was friendly, encouraging, hard working and never felt put out by any simple bump in the road. Second, the entire team truly works hard to get you what you need. It really was such a drastic change from any car buying experience I’ve had. I’ve owned my car for maybe 2 hours now and have already recommended Metro Luxus to 4 of my friends. I have nothing bad to say. They have created themselves a life long loyal customer. Can’t thank you all enough!

Metro Lexus is such a great company to work with. The service team is phenomenal, and goes above and beyond to make the process easy for you. I highly recommend them.

Amazing service! Nice people

Spent 45 minutes walking around the lot and not one salesperson dared come out into the heat to greet me.So happy youre doing so well that you dont need my business.Kind of a shame because Im in great need of a new vehicle.Im writing this review and watching two women at their desk scrolling on their cell phones. SAD!

Metro Lexus is the best dealership that I’ve ever been to. Everyone is knowledgeable and extremely friendly. If I could give them 100 stars I would. Special shout out to Bob and Skylar, you guys ROCK.

They must be good if I’m willing to drive four hours in a day to work with them. This is our second experience with Metro. Always professional, they listen to what you want to accomplish and each time they met our needs. My most recent experience was with Terry. She was great! And when a few things needed to be it ironed out she was there the whole way.

I had a great experience working with Kevin McGuire. He was honest and fair. Everyone in the building was very friendly and helpful.I look forward to getting maintenance done on my car because they have such a nice facility.

They are always fast, informative and courteous! If ever I decide to wait the wait isnt long they get vehicle in and out in a timely fashion. Getting a loaner car for a service appointment is no different..in and out!

Excellent experience overall. Desiree and Skylar were wonderful and treated my daughter like their own. I would definitely recommend Metro Lexus for a great car buying experience.

Ryan was amazing!!! He displayed a tremendous amount of patience and he helped to establish realistic expectations and goals. His diligence and overall effort make him a sure thing as my salesman for my future vehicle purchases with Metro Lexus.

I haven’t purchased a new car since the 1990’s. We wanted a new car we can comfortably drive across country for a picky passenger (me) and a long legged driver (my husband). We shopped the Toyota Highlander, Honda Ridgeline and Lexus RX.Metro Lexus was excellent to deal with. Christian was not aggressive (which we liked), very honest and kept us informed about dates our car would be delivered.We went through efficient receipt of the Lexus in record speed thanks to 30 year employee Dave. They presented my car to me with fanfare!!The highlight of the purchase for me was Skylar, the technology/info specialist. She quickly and efficiently stepped us through the important features and described the many other features. I feel I can contact her at any time and she’ll respond.I highly recommend Metro Lexus and if we ever need a new car again, it will be another Lexus.

Sales person never contacted me to let me know how the deal was going. I had to reach out to her to see if the deal closed and then again to see if I was approved. Then the Sales manager had me contacting the FBI and TREASURY DEPT because I got red flagged because of my name. A simple fix which the finance department was supposed to handle. I had the worst experience in my life dealing with this place!!!!

I drove 2 hours to purchase a Lexus at Metro Lexus and it was absolutely worth the drive! It was quick and painless, most transactions took place over phone/PC. It was a very stress free experience, everyone was very nice and theyve been very supportive.I am super excited about my Lexus purchase and would absolutely return to Metro in the future!

We had a wonderful experience at Metro Lexus. We would definitely go back there again. Very professional. Terry was great to work with.

They do not answer the phone or return calls. From top to bottom this place is non responsive. I have spent a lot of money here to be treated like this.

I had a great experience with being notified about my vehicle before having any work done. After deciding to no longer fix my vehicle and purchase a new one, the process was very easy. I highly recommend Metro Lexus.

Our experience at Metro Lexus in buying a new car was wonderful. Everyone at the dealership treated us like we were the most special customers on the planet. We especially loved it when the entire dealership was present and pulled the tarp off our new car and applauded - they almost seemed just as excited as we were. Would definitely recommend this dealership!

First of all I want to say I have always had First Class Excellent Service at Metro Lexus. I wanted to share the Awesome Experience I had with “The Gem of Metro Lexus” Dan Booth. I went in with a service issue and I honestly was not happy with the outcome of what the service person told me needed to be done and I proceeded to say just give me my keys and let me pay my bill so I can leave. Dan Booth saw that I was unhappy and intervened with a very comforting voice. Dan instructed the team to put me back in a loaner and told me to let him look into a solution for me. The very next morning Dan called me and said he wanted to let me know he handled the situation with my vehicle and it would take a couple of days to have the problem fixed. Because I received such First Class Care From Dan Booth, I will be a forever Metro Lexus Customer. The Metro Lexus team are really Big on Customer Satisfaction and great customer service goes a long way with me. Thanks Dan for treating me like family. Tamara Filmore

Went above and beyond to help get me a car in a short time period. Experienced staff that go the extra mile to give you the Lexus experience. Highly recommend.

The customer service provided by Metro Lexus is outstanding. My service rep, Cordis, exemplifies the best of customer service. Keep up the great work... K

It was a great experience … our family has bought lots of cars from them and will continue to do so .

I just purchased my 6th vehicle from Kevin at Metro Lexus. I have always felt the deals were fair and they treated me very well. Don’t hesitate to pay them a visit and ask for Kevin!

The whole experience was fantastic hands down! Rami was excellent from initiating the process online to the showroom. Customer for life!

Anthony in parts was very helpful in ordering a set of floor mats for my Lexus SC430. He was able to get it in one day for us. Everyone at the dealership was very helpful and polite. I would use them again.

Overall bad experience at Metro Lexus. Our brand new 300nx was presented with 2 dints and bugs all over it. I asked a very specific question about the key fob remote start functionality. Skyler told us 10 years, and Romi said he wasnt sure. Of course Romi provided the answer AFTER the sale was complete(3years 😡). Luckily we caught the dints (after their employees discouraged us from looking over the car) and they did fix them. This involved their valet service. I scheduled to make the car exchange between 10:30 and 11:00. About 11:30, I called to see where they were at. Turns out, they took the liberty of rescheduling us for the next day and didnt bother to call us. 😡 After several tries, I finally was able to schedule it later the same day. There is nothing worse than lying to sell a car.

Everyone’s very friendly and helpful. Experience was good picking out my new car but I will miss Bosco

We love Metro Lexus! They are at the best auto dealership we’ve experienced hands down. Everyone, from sales persons, finance persons, to the service department are always professional, super nice and always made us feel comfortable. Our sales associate Kevin McGuire always works very hard for us, even after hours. This is our 5th Lexus we’ve purchased from Kevin and Metro and it’s always been an awesome experience.Thank you Metro Lexus!-The Thammachack’s

Jeff is the consummate professional. He is customer oriented and very knowledgeable. He explains car problems in an understandable manner.

Your the best. Thanks for super great service. Bob & Angie.

I worked with Desiree. Please ask for her by name if you are looking to purchase a new vehicle. My experience was nothing short of impeccable.

My first-time experience with Metro Lexus was in excellence. My car was ready early than expected. Cordis, the Assistant Service Manager, was professional and personable! Metro Lexus will be my place of choice for servicing my current Lexus, and when ready, I am to purchase my next Lexus.

My husband and I had an outstanding experience at Metro Lexus. It began with Terry, our salesperson who is the utmost professional. She provided all the information we requested and went the extra mile to ensure all our questions were answered. She has a warm and caring personality, too. The process was only 10 days to delivery- exceptional! At delivery, we met with Denae, the Finance Director and she too was exceptional in her area of expertise; thorough and well prepared. Finally, Skylar, the Technology Specialist appeared, like a genie and she truly was. Her role is to instruct and clarify all technology questions of which there were many. There is so much technology in cars today that it can be overwhelming. Skylar was patient, kind and so knowledgeable. Finally, we drove off in a beautiful RX350, SUV. It was a great experience and a very special day. Kudos to Metro Lexus management for selecting such exceptional talent to represent them. Thanks so much.

For the first time ever, buying a car was a great experience ! Mia was so helpful, friendly and professional. Dave was so organized - the finance and signing was quick and easy. And Skylar was wonderful going over the technology of the Lexus. I left knowing that I could call or be in touch and they would be happy to help if needed. The reveal reception of our pre-owned RX 350 was such a nice surprise too ! It almost made us wish we had bought a new Lexus. Everyone we talked with was courteous and kind. We’d highly recommend Metro Lexus !

Skylar was great. I love her honesty and how she made figuring out how my new Lexus convertible worked fun! I loved the reveal video too! It was my first Lexus, but not my last. Metro Lexus went above and beyond!

Still waiting to hear back from them for a seat belt issue. Day 12. Was told the part would be in in 2 days. Called direct line. Called dealership. The receptionist said service department was down. Took my number. No call back.

Friendly, thorough, on time, and great waiting area. Im coming here for all my servicing.

Staff was very friendly and helpful.. Also, I love the diversity in the Metro Lexus Team. It’s great to see that Metro Lexus IS INCLUSIVE and DIVERSE likes it’s customers..

Skyler is an amazing and wonderful person. Skyler is professional, knowledgeable and extremely helpful. She reviewed everything very patiently and I loved the experience and I love my new car.

Excellent experience, loved everything about metro Lexus on brookpark, especially the salesman Rami.What an excellent guy he kept it 💯 he went beyond to make sure I left with the car I wanted.Excellent place, excellent staff all around hands down.

Everyone was very curious, very easy to work with. No complaints from my husband and I.

My car was done on time and communication with the tech was fine. I always feel confident when Metro services my Lexus.

Metro Lexus treats their customers like a true luxury brand should. They make a loaner routinely available for customers who need to drop their car off. Its our go to dealership for service!

I want to thank the entire team for an amazing experience especially Christian, Skylar and Dave. The video of the reveal of my new vehicle was amazing and I didnt expect that at all. Skylar was very professional, friendly and knowledgeable and took her time explaining how things worked. Christian was transparent and I like that. Dave was funny and got us out pretty quickly.

Jeffrey, Dave & the entire Metro Lexus service team are fantastic! My experience was a pleasure and truly painless process!Still loving my new Lexus!

Purchasing experience was great ( Bosko was wonderful) but AFTER not so much . I tried to reach them for the past week with very important concerns about our trade in and registration and left 4 voicemails and still no one returned my call. I wish they treated customers the same AFTER they buy the cars .

On behalf of Amy White, I want to thank everyone who assisted Amy on her purchase of her first Lexus RX 350. She is over joyed with her choice. Metro Lexus and all the staff who got involved in making her dream car come to life. She Thanks, Tom.B. Christian M. Bob A. Denae J. .And Skylar. Thank you all! Your professionalism was over the Top great !

Cordis always does a great job. Good, thorough communication on all services performed and any recommendations.

I just took delivery on a new ES 350 F Sport. This was my second purchase at Metro Lexus. I started my buying experience with an online inquiry and follow up communications with Desiree. The car I wanted was not available in the surrounding area. Desiree presented me with several options and helped me get my car.Skylar and Tori went over the operation and technology features of the car, which are quite amazing. They were patient, thorough and very knowledgeable.My sincere thanks go out to Desiree, Skylar and Tori for making my car buying experience awesome. Metro Lexus Is a great place to buy a car.If anyone is thinking about buying a Lexus, I’ll tell you this. My 2011 ES350 with 125,000 miles on it has never once been in the shop for repair. That’s one reason I came back for another one.

As usual, excellent technical service, reasonable pricing, and superior customer service.

Pleasant, courteous and efficient.Loaner waiting for me and my vehicle was ready at the end of the day.

I am a client from New York and worked with a gentleman named Tommy. Tommy was fantastic. He was extremely helpful and easy to work with. Extremely well versed and would absolutely go out of his way for you at any time. He made the process very easy even for being an out of state client. I love the car and I loved the experience. I would highly recommend working with this dealership and Tommy

It was a wonderful experience leasing our car at Metro Lexus. Abed was so accommodating, so patient with us. His manners are impeccable.Denae was friendly and made us feel comfortable in what could be a stressful time during the financial phase.Skylar was patient and fun to work with when teaching us the technology of the new car. She is very knowledgeable. She seems like the perfect person to do what she does.From working to get us the exact car we wanted to handling a (very slight) hitch in delivery, we could not have asked for better service.

After all 30+ years of purchasing vehicles, the delivery of our UXh was one that can not be topped. My wife was so excited waiting for delivery and when you finally pulled the black sheet..... well lets just say she was like a kid in a candy store. We cant not thank you enough for the effort. Overall the purchase experience provided by your dealership was second to none. Bob was very informative not pushy and most importantly we DID NOT play the game of back-n-forth between the salesman and the manager. Koodos goes to Skylar for assisting and supporting throughout our experience. Her attitude, expertise, and outgoing ness far surpasses any other dealer in our area. Overall we would recommend your dealership and staff to anyone interested in a Lexus. Thank you so much as Alice my cars name will be well loved....

Im in the car business and this was by far my best buying experience! Great work Desiree!!!

We purchased a RX350 in 2011, in my opinion; Lexus is the best vehicle you can buy. When our time came to get another vehicle, there was only one place to go for me; back to Metro Lexus. Colin, Denae, Skylar and the entire Lexus team made my experience effortless.The 2019 UX 250H is wonderful and I know that it will be as reliable as our first Lexus. I have a world class service department there if needed!!!Thanking all,Charles H.

I had the most amazing experience. My salesperson was Colin who was very nice guy. He made my whole experience enjoyable and I highly recommend him as your salesperson. It felt like I have known him forever. Skylar was also a very nice person who explained every detail of my new car. My overall experience at Metro Lexus was very pleasant. Thanks to the entire team!!!! I absolutely love my NX 300.

Lexus Technology Adviser Skylar did fantastic job. She helped setting up Lexus Enform. Thank you Skylar.

Everyone was very professional and polite. From our salesman, Colin, to Skylar our technology specialist to our financial director. They all treated us with kindness, patience and respect. Our whole experience was very easy breezy and pleasant.

Excellent experience with Metro Lexus. Tori was great to work with.

Excellent customer service and took care of my vehicle in a timely fashion. Very satisfied.

Im very pleased with the way things unfolded. Lexus quality 👌🏾

My appointment was on time. The service and explanations were thorough. They even touched up a scratch for me!

As usual, excellent customer service at Metro Lexus. Thank you Paul!

Great experience overall. Got the deal done. Great staff that made the process seamless.

Skylar, the technology specialist, gave me lots of great information about my new Lexus. She was very patient and reviewed info until I really understood! Everyone at Metro Lexus excels at friendliness and customer service. I enjoy going there and always feel like a valued customer.

I was not a new customer at Metro Lexus, what was new was handling the purchase of such significance ALONE. I was lucky to happen to land with one of the most professional and kind people in business: Peter Mapp. He treated me with the care and kindness usually reserved for family. In the process of exploring a new vehicle, Pete arranged for me to work with the “technology expert”, and at my age that is a scary concept in an of itself. I met with Skylar and almost from the first meeting, I had a friend. She is a patient teacher, a good listener, and an overall kind and thoughtful human being. I am navigating technology with a new confidence because of her. We have already set up a follow up appointment to insure I am making the most of this vehicle.Who knew that going to buy a car could end up such a positive experience?!

Got a last minute service appt for NX. Were good for another 5000, thanks!

I had to go in for the app on my phone . An I got help from skylar she was great an kept in contact from beginning to end. Great service

Unbelievable experience the courtesy and professionalism is bar none. From the service staff to the sales agents. I also have to say I had an extremely pleasant experience with a young lady named Skylar. She was the technology specialist she taught me things about the car I didnt know and was extremely kind and eager to answer any question. I will be back to purchase my next Lexus from Metro Lexus

Can’t say enough about the customer service! My representative Tom Brennan was great he went above and beyond to make sure my experience was exceptional. 5 BIG stars for this dealership and all the friendly staff. Highly recommended