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CARSTAR iGear Auto Body & Frame
5716 Brookpark Rd, Cleveland, OH 44129, United States
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CARSTAR iGear Auto Body & Frame
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ta
Review №1

I have nothing but good words for this location. Sometimes seeing so many 5 stars can make reviews seem fake but wow that is not the case here. I was selling my car and had 2 weeks before I moved. I told CarStar that I needed the car ASAP and they got it done in 5 DAYS. You know how busy things are with COVID. It says a lot. My car has gained $2000 in resale value from their work. The person at the front desk is superb. She actually calls you back and she is attentive and follows up. I found her very respectful and nice. I have had so many bad experiences with body shops and mechanics but this was spectacular - the car looks amazing. Thank you guys so much for fixing my car!

an
Review №2

CARSTAR is the best Auto Body their customer service the best and I definitely recommend AUTOSTAR I am very happy with their workthank you

Ma
Review №3

Kimberley was so sweet and helpful. I didnt have rental coverage but they gave me a loaner to drive while my car was being repaired. I was hit in the drivers side and you cant even tell now. It looks like when I first got it. Theyre very knowledgeable with the insurance process and walked me through each step. Cant thank them enough for everything! If I ever need an auto body shop I know where Im going. Thanks again for everything!

Di
Review №4

From the moment we walked in the front door till we drove our beautiful car home we felt that everyone who works there takes pride in all they do. Not only did they fix everything top notch they also had to repaint it. This was no ordinary paint job. This car was customized by Roman Chariot. Tom & his wonderful crew not only matched the paint spot on, they pin striped it perfectly. Top notch work done by caring, qualified people. Thank you Tom & crew! Great, outstanding performance.

Do
Review №5

Carstar IGear Auto Body & Frame did an exceptional quality job on my car which had been hit by another car on the drivers side from the drivers door to the back of the car. The dents and scratches are gone and the paint color matched perfectly! I selected them from State Farms Select Service List after reading reviews of several shops--very pleased that I did. The shop was clean. Everyone there was professional, knowledgeable, & friendly. The customer service is excellent. My husband & I worked with Tom, who made the whole claim & repair process smooth & easy. Tom is the BEST--knowledgeable, patient with all my questions, very personable, easy to talk to, thorough, kept me updated on the status of the repairs, handled everything with State Farm very well, etc. Could not have had a better person. The car looks great. The cost was reasonable. The car was done earlier than expected and the cost was less than the original estimate because they didnt have to replace or repair some things--honest people. We are very satisfied and would highly recommend Carstar IGear to anyone who needs a reliable and excellent repair job after an accident or other car body work. Thank you so much Tom and staff for all you did and for making the process stress free.

Ge
Review №6

Great work, very professional. Needed new rear hatch for SUV from accident. Paint match was perfect, took there time didnt rush anything even nice enough to salvage my Ohio state and Indians decals to put on the new hatch. Above and beyond. Thanks guys.

Cl
Review №7

Today Ben replaced my front grill. Excellent work terrific customer service! Reasonable price! Igor the owner gets 10 stars for customer service. HONESTY INTEGRITY and SERVICE! This man is at the highest level for servicing his customers. HIGHLY RECOMMEND! Located off Brookpark road between W54 and Pearl Rd. North side of street all the way back Sign out front.

Ch
Review №8

I worked with Gary mainly during the process of my vehicle being repaired. Gary was always responsive and very accommodating which made my experience with my vehicle getting repaired bearable in spite of the inconvenience it caused. If youre looking for a professional, reliable, and trustworthy auto body shop look NO further. They went above and beyond and I would DEFINITELY use them again if needed. Thanks CARSTAR fro your service!

Ma
Review №9

The work done ok but after waiting a week with the car there they then started the work. Why have an appointment then. Could have been using car. When I picked it up the quarter panel louvers to also be installed weren’t. Had to wait for that and also the door trim I requested wasn’t placed. Not only not placed but they had to order them. It’s now 3 weeks and I’m still waiting for an answer on the door guards. I was told they would get back with me but when??? I waited to write review but I now don’t know if my order will ever be done.

Ra
Review №10

Very quick and professional service. They replaced my side mirror within a few minutes. It looks great now!

BR
Review №11

Very friendly and knowledgeable. Kept me informed with what was going on and when my work would be finished! I highly recommend Carstar!!

Ja
Review №12

Very friendly and expedient. Its not fun having damage to your car, but the shop worked seamlessly with my insurance and the results are indistinguishable from brand new. Loved the friendly service.

We
Review №13

I took my Rogue here for bumper and back up sensor work. I was told 7 to 10 days. I had my car back in exactly 7 days. My bumper looks like it did when it came off the lot. My sensors all read correctly. Their quoted price was the best in the area. Kim was a complete pleasure to work with. I will tell everyone to go here. Thank you .

St
Review №14

Stephanie was great and understanding. Quality work was done on my vehicle.

Su
Review №15

Excellent customer service. Tom Perez was very helpful and polite. So far (two days) everythings good 👍. The body work looks good to me!

Ky
Review №16

Tom Perez is the best. Absolutely nothing but pure professional in his field. Any body and paint needs go see him he will get it done properly and in a very timely fashion.

Al
Review №17

I have absolutely no complaints about this shop they do amazing work and are FAST. Would definitely recommend anyone coming here to get there car fixed amazing job guys keep up the good work

Ca
Review №18

Excellent work in a timely manner and very professional and kind to their customers.

MO
Review №19

Replaced my catalytic converter after it was stolen. Did all interfacing with towing, insurance company, and car rental company for meExcellent, professional, helpful.Thorough and detailed to get it right.

Fa
Review №20

This place is so professional and super courteous to all your requests. Insurance wise, they fight for what you can get. Kimberly and the team are A1 and the body work was flawless! Great job!

ve
Review №21

IGEAR took my car on the 9th of July and had it completely finished in 2.5 weeks.The work they did on my 2020 Malibu LT had my car looking showroom new. I didn’t think they would be able to match the paint but to my surprise they did. I would recommend IGEAR to anyone.If I ever have to need body work again, surely I’d go back!!!Thank you IGEAR for a phenomenal job.

Mr
Review №22

Great customer service, great work… I’ll definitely recommend their services.

Bo
Review №23

Thank you for a great work, fast turnaround time too. Quarter panel looks like new and all lines and gaps matched up nicely. Paint job and finsh are excellent.

Al
Review №24

Thank you for a great service. Good Job.

Mi
Review №25

Great service. Car was clean and ready on time.

Ka
Review №26

Did a good job on car door helped me with my radio owner was good and concerning for any concern mechanic was relatable and kind I do recommend this place good job guys and thank you :)

Ch
Review №27

Doing business with Carstar iGear auto has been Outstanding!!! Starting with Gary and the rest of the team they cater to your every need, they listen and are straight forward and honest. All of the work Ive had done has been top notch. There is no one I trust more. Communication has been better than I expected and transactions are smooth. Keep up the great work!

No
Review №28

Brought a car there for my relative - they did a great job. Thanks!

or
Review №29

Great place to get a car fixed. Guys know what they is doing. Nowadays its hard to find place were owner will spend his time to give you best options and suggestions. Really good friendly place.

Pa
Review №30

This place is clean and well equipped. They did a great job on my 2020 RAV4, they replaced a quarter panel and a door and painted them. Car looks like new. I would definitely go with iGear again and recommend it to everyone.

Al
Review №31

Was very surprised how fast they repaired my car, painted it and got it back to me. Super nice and work with you to get your issues fixed.

De
Review №32

Great place awesome work done very professional thanks (CARSTAR)

Ch
Review №33

Carstar is an outstanding business whom I would highly recommend for any bodywork/painting! I had an issue with paint peeling off my rear bumper of a 2017 Subaru Impreza which I couldn’t figure out. Gary and his staff not only repaired the scratches present and also painted the entire bumper. They did the job in a very timely manner and the cost was not expensive. Thank you once again!

He
Review №34

Thank you CARSTAR for doing a beautiful job on my Jeep! The car now looks as good as new! Gary the owner was extremely helpful and the staff was very professional as well! I highly recommend this company.

Na
Review №35

They did an awesome job on my 2008 Honda Civic! And the price was reasonable. I definitely recommend them. No other place can do what they do. Awesome service and awesome detailing on my car. 😊🤗💥👍

Gh
Review №36

Excellent car body repair shop. Very much pleased with the work done on my car. It was fast and most importantly affordable.

Ro
Review №37

Great service, amazing buffing and cleaning detailing. Would definitely return or refer to all friends and family

An
Review №38

They were professional, helpful, and pleasant from start to finish. The work done was beautiful. My car looked like new when they were finished. Gary was very helpful, honest, and trustworthy. I have never worked with a professional who made such a painful process painless and worry free. It was a pleasure doing business with them. They did such a great job on my car that I will be sending there all my friends and family to have their cars worked on as well. Highly recommended!!!

Le
Review №39

These guys are amazing! They took care of the damages to my car in a timely matter. My car was ready on the date that they said it would be which was awesome. The repair staff is top notch and if I ever needed repairs in the future I wouldn’t hesitate to bring them my business. Very professional! I highly recommend them for you car repair needs.

No
Review №40

This place is pretty awesome! They fixed and replaced the back end bumper area of my car after a tire blew out, causing a nice bit of damage. Color matches, no blemishes, looks amazing. They even gave me a loaner car while I waited for my car to be done. I would definitely go back to them.

As
Review №41

Very professional, helpful, and great communication theyve been fixing my car for me after the accident I was in and has been keeping me updated with my vehicle sense. And a shout out to VLAD for being professional and kind!

mr
Review №42

They did very good work and help me get a new engine they are hard worker❤️❤️

Je
Review №43

Went in for a small out of pocket repair, unknown to me a chip had occurred above the windshield and started to rust. After many quotes, theirs was the lowest. The repair isnt noticeable at all, they took care of the metal work and blended the paint perfectly. Would recommend to anyone.

Jo
Review №44

My repair was done very quickly and with great service, and at a very reasonable price. I would highly recommend!

As
Review №45

Igor took care of my grandmother Innas car after she got into an accident. He went above and beyond helping her with transportation and logistics. The car looks excellent! there was substantial damage to the front hood and some misc old scratches he repaired. He also helped her so much by working with the insurance. Thank you, Igor! I and my grandmother strongly recommend him.

Ma
Review №46

Its priceless when you can trust your service provider, everything was done as promised and on time.

Sh
Review №47

Wow its a reason why theyre rated 5 star. And thats the service i got. 5 star job At a 10 star price. Got me a great DEAL with it Best thing in year 2020

Ni
Review №48

Had an emergency repair, they got it in and out in record time. Did a great job, highly recommend them for your body and frame work needs.

Ja
Review №49

They did an amazing job on my RX8!

Ma
Review №50

I was very pleased with their services, they are very friendly, very professional. I will refer their business to all my friends and let them know they are so good on their job.Good job guys !

As
Review №51

This is one of the most professional body shops I ever dealt with. They offer to take me to pick up my rental. They walked me Through the whole process of my car being fixed. My car was ready at the time and date that they give me when I Initially drop the car off to be repaired . My car looks like nothing ever happened to it thanks so much for the great work.

Mi
Review №52

Phenomenal craftsmanship and customer service! I’ve serviced three of my family’s vehicles at iGear Auto, one being beyond repair and one was a modification project with multiple level/ color paint. Everything was done in timely manner and I was really happy with pricing as well, considering I am a bargain shopper :) I highly recommend this place for your vehicle’s body repair and upgrades!

Na
Review №53

Took my suv to them after get Sideswipe they did a wonderful job on it they keep me updated on the process and were Very professional would Highly recommend

A
Review №54

I had auto body work done on my car complex here, through an insurance claim.I picked this shop Randomly due to their website & reviews...glad I did. They really lived up to their ratings. Great work, Great Guys, Great all around Shop. Handling of my claim details was swift, timing was punctual-(even offered me a rental car-though I didn’t need one). Took me back to the garage were all the work is done & explained in detail what work needs/will be done, & even gave my car a wash in the end! :)The Guys were professional in their work, thorough, kind & funny down to earth honest people...which is all around quality service in my opinion. Thanks igear fellas!Alia

He
Review №55

Couldnt be more satisfied with the repairs done to my car. They are very meticulous. Communicated every step of the way! Excellence and guest service is top priority here and it has exceeded all my expectations!

Ek
Review №56

I was referred to the iGear by a friend of mine, and I was very pleased with the Excellent services that I received. 👍The technicians were very professional and fast! I like everything about this place, but the quality and the prices were outstanding. If you ever need the best car service, please go to iGear, I highly recommend!

An
Review №57

They didnt repair muffler. Ended up falling to ground on freeway. Someone had to pull it off & I had to drive the car & damaged my car by the time insurance got back to me

Da
Review №58

IGear was AWESOME!! very polite and efficient. Highly recommend. 5 stars & 2 thumbs up :)

Mi
Review №59

Amazing job at a reasonable price! They finished my car much quicker than any other estimates for repair time. Friendly and easy to work with. My car looks brand new again! Thank you!!

Ow
Review №60

Had several rust spots on a black Mercedes. One right on the driver side door from when another car door dinged it. There were two chipped spots here and a long scrape along the edge of the door, unfortunately eventually they started to rust and I needed to get them taken care of along with a few other rock dings along the wheel wells that started to rust. Luckily I found iGear auto body, the pricing was great and I was surprised how affordable it was and the work was perfect, you can’t tell anything had even been done. They were very friendly and the work was done exactly when they told me it would be done, the quote also being exactly what they told me too. Looking at it now I would never have guessed there had ever been rust or work done.

KO
Review №61

First rate organization very people friendly and their work is excellent bar none!! They did some serious surgery to my Jeep.When I went to pick it up I couldnt believe it.She looked like she just rolled off the assembly line. Everything is laser straight and the paint looks better than new..I highly recommend these guys and would use them again.Thanks guysBrad K

Ed
Review №62

Got my second car painted by them and as always best job for a fair price. My car was in and out looking brand new with in no time. Great job guys.

Br
Review №63

Paint job is amazing!! as well as the body repair. Im very picky. But, im very impress with the repair work. And finish in a timely matter. Great shop. 100% satisfied..

Ly
Review №64

Absolutely the best service! Had my car repaired in IGear Auto Body & Frame after accident. Work was done properly and in a timely manner. Honest communication, proper diagnostic and professional service. Thanks for great work!

Ch
Review №65

Refreshing to do business with you guys! Thank YOU!

20
Review №66

We had trouble with a car shipment causing damage and this company fixed the issue in a timely manner and the work was done professionally. Special thanks to Igor for such a great experience and helping in a bad situation.

Al
Review №67

Very fast, reliable and budget friendly. They were very transparent with me and everything that needed to be done on my car. Would recommend to everyone.

Vl
Review №68

The guys did a very good job, they are real professionals. Very high quality work. I highly recommend this place. The staff was very helpful and polite. Thank you!

El
Review №69

I highly recommend this body shop. Incredible service. They are paying attention to every detail from start to finish and very pleasant to deal with. Moreover, my car was finished in the promised time frame. If you’re looking for the best, IGEAR is the one!

St
Review №70

I would like to express my appreciation for the team that worked on my vehicle. It was done in a timely professional manner. My finished product is 5*s

Ki
Review №71

Great place great customer service but the important part is they did an amazing job fixing my Jeep looks good as new I would definitely recommend or even come back for other services.

TE
Review №72

Brought him my 20 year old Wrangler and got back what looked like a brand new one! Fast turn around time, great customer service with the best prices! You wont be disappointed!!

Fl
Review №73

There’s no fear with iGear. They took care of my car after an accident and got me back on the road in less than a week. I will definitely call iGear in the future for any auto body work and you should too!

ze
Review №74

I painted my car in this body shop they did a really good job with color matching. Highly recommend this place. Owner of the place is highly professional knows what he’s doing.

An
Review №75

Got into an accident and decided to go to this place to fix my car. I was very surprised with how quick they finished the job, and the car looked like it was never hit! True professionals! Thank you again!

du
Review №76

This is the best service Ive ever used! They are true professionals. I am very happy that I chose this company, they care about every little thing. I highly recommend this place.

Al
Review №77

Effective, efficient, and decent workers. They did fantastic work to help fix my car. The process was simple and the work they did was remarkable. This is my first choice in the area for body repair.

ni
Review №78

Great body shop! They do awesome work and dont keep your car forever to complete the job! Ive referred 2 friends and they were very pleased. Ben ill see you soon. My daughter needs her car done

Gr
Review №79

Very nice body shop. Excellent service with quality parts and paint jobs. Low prices and never takes too long on a job.

De
Review №80

IGear Auto Body shop was extremely understanding, professional and personable when it came to my concerns! Id like to highlight Mr Gary and and Ben for being honest and true gentleman of their word!The process was done swiftly and well!I’d give them 6/5 stars if I could!Once again, Thank You IGear!

In
Review №81

I was really impressed with speed and quality of work done on my CRV. Very professional environment at the reception and the shop itself. I’d definitely recommend these guys to anyone looking for quality and competitive pricing. Thank you!

Al
Review №82

Professional and very timely repair/service! Most modern and professional equipment and also very clean facility! Would highly recommend this repair shop to everyone!

St
Review №83

They are great the move fast and do a great job . They have the best I’ve yet to see. Please give them a chance u won’t regret it ..

Je
Review №84

Been working with iGear for long time. Quality and prices are outstanding. They can fix any damage on your car quick and for good price. I will never take my car anywhere else. Guys are PROFESSIONALS!!!

Ca
Review №85

Best prices around with the highest of quality. The staff is always very professional and friendly. I would highly recommend getting work done here!

GP
Review №86

Great experience overall!! Work on car was Excellent. Highly Recommend

Al
Review №87

Gary was tasked with updating an older 2008 Mercedes G55 AMG front end to latest 2016. It was a very difficult task; most other body shops didnt want the job or quoted astronomical figures. Gary took on the job and was very reasonable with his quote. I appreciate the hard work his team put in and the final results of the project. Thank you iGear Team!

Sa
Review №88

Excellent quality of work. The staff is very experienced and does an outstanding job. I would encourage everyone to take their vehicle to this shop if you are need of work done.

Ta
Review №89

Best service I EVER had! Very clean, professional, fast! I can’t see myself going anywhere else when I need something done again. Every car I took there came out looking brand new. Thank you for everything

no
Review №90

This shop does high quality work. They have the latest software to keep you updated on the progress of the repair. Timing is very reasonable and staff is very helpful and friendly. Highly recommend.

I
Review №91

This place is awesome!! Not only did they do a superb job on my van repair, they were so pleasant and couldnt do enough for me. Customer service over the top. Thank you again.

an
Review №92

The car looks perfect. Thanks guys for taking care of my baby. She looks better than ever!!

Tw
Review №93

Great Experience!! He will work with you and make sure you happy with his work 😊thanks again 👍.

Mi
Review №94

Had my car fixed at iGear after my car was involved in front end collision, they handled all from A to Z with out any issue and with very good timming. Results were amazing as well, iGear team cares for the customer and handle the process very well

bo
Review №95

Great job and fast and high quality with my car. Great team. Now after repair, I drive again like a new car🤗Thank you iGear team 💪🏼

Na
Review №96

The owners here have decades of experience and they make the process so easy! Top-notch quality and service for sure! Thanks for the great work guys!

Vl
Review №97

This place make your cars as new even better. Great job for a fair price! Strongly recommend!!!

Ja
Review №98

Had work done on a Rav4 after minor rear end collision. IGear was professional and courteous. Very satisfied with the final product, done in a timely manner. Would use again.

Ah
Review №99

I highly recommended them, Gary and his crew went above and beyond repairing the body work from auto collision. Big thanks to them!

Me
Review №100

Great experience, quick turnaround and excellent value. Highly recommend!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:5716 Brookpark Rd, Cleveland, OH 44129, United States
  • Site:https://carstar.com/locations/oh/cleveland-15530/
  • Phone:+1 216-206-7604
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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