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A & C Auto Parts & Wrecking Co
3805 Ridge Rd, Cleveland, OH 44144, United States
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A & C Auto Parts & Wrecking Co
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Ro
Review №1

Everyone I came in contact were great, people behind the counter and the people working in the back of the business very nice and helpful, great place to go.

Ma
Review №2

Inside Scoop. I personally worked here for a month. Awesome Family Owned Business.left to start my own business. Here’s the inside scoop😎 I have never cleaned and gone through any car part as we did at A&C Auto. Everything is cleaned and stored like brand new. A&C’s shipping procedures are pretty impressive. Especially how we shipped doors and engines.Plus everyone treated me like family, Especially Eric, Dawn and Sam. Good People😎

Jo
Review №3

These guys are AMAZING! Jeff was able to get me a hard to find part and got it here asap. Also they were able to work with me financially. Been going here for years and are well worth the drive. Give these guys a shot and you wont regret it.

Fl
Review №4

I asked for a yukon door they gave me a silverado door saying its capatable to mines i tried it and it didnt work i had to take it back off and return it and find a match at a different place.

Mi
Review №5

Had enough of this toxic place. Communication is a one way street with them and mutual respect is unheard of here. Go elsewhere, like, anywhere. The old owner Mike kept his people in line. Im not saying theyre bad people, but not worth putting up with. Sorry, hope you all learn to change.

Gu
Review №6

C + S is not just another auto parts source. To me, they are THE auto parts store to go to for your car needs, The have NEVER FAILED me,They have wonderful caring people that really work hard to fulfillany auto needs, I feel compelled to thank Jeff and Dawn for their professional attitudes and helpful service.Gus Blavos

Fr
Review №7

My favorite salvage yard in Cleveland and Ive been too them all!!!! Always get excellent parts, excellent service, and if they dont have something they will do there best to locate the parts youre looking for. Pricing is very fair and relatively cheaper than other yards if they have it on the shelf!!! Always a pleasure seeing the staff and doing business with A&C!!!!!!

Sa
Review №8

They always have what I need with reasonable prices…

Ta
Review №9

Used to LOVE this place. Now I call no one ever answers the phones. Been calling for 8 hrs today nothing.. are they even open?

T
Review №10

They advertise that all your questions will be answered but the guys that answer the phone just want to get you off they are fast to recommend another place for you to call

Ja
Review №11

Needed a VERY rare part for my Audi. They got it super fast and it was the right part the first trip out. Best staff ever. Wear a mask and be respectful to their excellent detective skills. No comparison. A+ service.

Mi
Review №12

Last week I was a first-time customer at A&C. I needed a few parts for my pickup bed. They had exactly what I needed and gang at A&C treated me like I was a life-long valued customer! Also, the price was far lower than what I expected. Its a little bit out of the way for me, but I will have absolutely no problem going there again if I need something. I couldnt recommend them more highly. Thanks A&C!

Mr
Review №13

Very busy so please be patient with them. They are super nice and super helpful. A1 service and prices.

Ca
Review №14

Great pricing and an awesome staff. Tom was so helpful and patiently answered my questions and returned all my calls in a timely manner. Tom, the young lady and the other gentleman upfront had their customer service game on point. Even the guys in the back were really pleasant. Definitely recommend this place to anyone.

Wi
Review №15

Competitive prices and availability of parts. Staff is friendly and knowledgeable. This place is famous locally for checking their electrical parts before they sell them so you dont have to keep reinstalling parts. Tom is one of the fairest and friendliest guys I know.

Je
Review №16

Always a great day at A&C

Ju
Review №17

Good customer service. And great prices.

Di
Review №18

This is the place for parts. The staff knows what they are doing.

Mo
Review №19

Not very friendly, over priced and they are not willing to negotiate, I would shop around as I have found many places for a lot cheaper prices and friendly service !

Da
Review №20

Always excellent customer service and support!

Jo
Review №21

Great to work with, good prices, very knowledgeable.

lt
Review №22

Bought around 4 racks this summer, each one was in great shape, and fit the first time. My first choice on looking for parts.

Ch
Review №23

They had what i needed for a good price

Di
Review №24

My son works there. So yeah Its a great place for all your auto part needs...

Ka
Review №25

Dawn and Trevor were amazing! They were super friendly and extremely helpful! Dawn had the rim I needed for my 14 fusion and had it within 48 hours and the price was UNBEATABLE!!thanks guys youre the best!!

96
Review №26

Good prices friendly folks

Wi
Review №27

Not a junk yard. A locater service.

Da
Review №28

A place you can trust with any automotive need the counter people are professional and very helpful i recommend them very highly

iz
Review №29

The employees are great and helpful

Ma
Review №30

I went in to get a part for a 17 year old car they thought the part was available but it wasnt we ended up with the help of Jeff ordered a used one for double the price .But still less than a new one and I will have it tomorrow. Service was excellent and very professional. Jeff had a back up plan. Thank you for always helping when we need a part.

Kr
Review №31

Good at sourcing car parts, employees are nice and helpful. Prices arent always the cheapest but still usually reasonable, especially if its a harder to find car part or for a lesser common vehicle.

DE
Review №32

Hey I want to take this time to say this is one of the best experiences in my life TREVOR is an awesome sales rep I called a day before and he suggested that I stop in and see what I’m buying and I did and I’m happy that I did the customer service was amazing as well and the warranties that they offer is guaranteed that they stand behind there products and just walking into the business it’s very clean and friendly i was so satisfied with my experience with these guys and it will not be my last so thanks so much Trevor I will see you soon

Da
Review №33

The lady there is so nice!!

Da
Review №34

Awesome place

Ri
Review №35

I was very disappointed with fhe service i was given when i cam in. I was told i would not be served and being able to spend money in the store if I did not have a mask on. Governor DeWine stated it is not mandatory to wear a mask in a retail store it is a suggestionm I felf very uncomfortable on how was treated when i am trying to spend money in this establishment. VERY UNACCEPTABLE!! I had to stand outside in the cold to wait for my part and then hand my credit card to be ran inside. Very rediculous how to do business! I have been a long time customer now i am having second thoughts about returning anymore after this experience!Additional to postI did have a conversation with Mike the owner and came to a mutual agreement he did advise that he is going to revisit this this issue and maybe make it to be a strong suggestion to wear a mask like the Governor suggests, we can only see where that goes. I will give this establishment another chance in the future and hope i can make my own decisions as an adult.May 31st 2020Well it looks like its being proven everyday that wearing masks are worse and making people weak and sick because not getting proper oxygen in the body and the germs that the mask attract. So continue to listen to the media propaganda and make your customers wear masks and make your customers sick and does not block Covid-19. Wearing a mask to block Covid-19 is like trying to block bullets through a chain link fence! I hope you have changed your policy already not to make your customers wear masks in your business. I have not been back since until the policy to wear a mask is changed.

-A
Review №36

This is a very large well-organized Salvage part yard very friendly and informative staff. They have great rates. I got the exact part I was looking for less than 24 hours after asking for it.

Jo
Review №37

I recently purchased a alternator for a 2000 jeep grand Cherokee laredo 4.7 V8 online the online experience was easy and the pictures helped ensure it was the part I needed now Im just hoping 1 it works when I get it and its what was shown in the picture been fooled before by other companies... Will update about quickness of delivery and actual product.

Ji
Review №38

Thank you to the great staff at ANC Auto Parts from us here at Diversified Auto Sales. Went the extra mile to help us get the specific radio needed for a Volkswagen Routan! Highly recommended!! Greatly appreciated!!

Ke
Review №39

I want the refer-a-friend my neighbor he had some parts for his daughters car that needed to be returned and when I got down there this morning absolutely no problem whatsoever everyone was very nice took very good care of me unloaded the stuff from my car and put the replacement parts back into my car it was very enjoyable experience I havent been in that wrecking yard and over 15 years but if need be I shall go back

Je
Review №40

Always has the parts I need if listed

Ri
Review №41

I am sorry AC very nice place

Ma
Review №42

The pricing is good but the wait time is too long when you say you have the parts off the vehicles and i was the only one in the store for a side mirror. Wait time was like 40min. But other than that its great.

Je
Review №43

Excellent experience every time

Ja
Review №44

They have a woman working the Connor shes amazing

Mi
Review №45

These people were super friendly, and great price. Just as the picture showed

Jo
Review №46

I have needed to get rid of 2 work vehicles due to high millage/damage. Both times these guys were helpful and professional. Paid a very decent amount for both cars. I highly recommend them.

Er
Review №47

Professional customer service. Efficient even during the covid 19 social distancing order.

Ma
Review №48

Busy place, but the knowledgeable staff get you in and out pretty quick. I bought an entire door assembly, already pulled off the car, for less than it would have cost me at pull a part. Saving me time, saving me money, and earning my return business.

Ma
Review №49

A great place that I have used since 1980. The yard is clean and categorized. Most parts are already on the shelf. More satisfying if you are familiar with cars and parts. Not for rookies, go to pull a piece or whatever its called.

Yo
Review №50

Definitely will be buying from this place again! Wonderful customer service, said it would be delivered the next day and got the transmission delivered to our shop the day i called about it! Definitely recommend this place. Thank you so much!

Me
Review №51

The employees at A and C are truly exceptional! Very polite, hard working, and caring individuals that strive to find you what you need for you automobile at the lowest price, not substituting quality. I highly recommend visiting them for your automotive service and part needs.

Ji
Review №52

Were do I start I called this place about some front end parts for my 06 Ford f 150 waited on hold for over 40 minutes different people would pick up and put me back on hold so I was on hold for way to long and you cant really hear them you hear people talking in the background more then you hear the person on the phone I asked for the owner of this place so I could have a talk with who ever owns this place I would hate to be waiting in a line this long just to see if they even have the part I need and how much would it be you really cant be that busy at 330 in the afternoon that you have to put people on hold for over 40 minutes then after someone picks up the phone they ask can I help you then put you back on hold that is very bad for business you .lose money and very good people that way I really hope the owner sees this if the owner sees this can you email me please and have a talk with your people

jo
Review №53

Great yard. Very easy to do business with. Thank you for being fair

JM
Review №54

Great deals on parts, will work with you in the prices. And even if you end up with a bad part, theyll gladly refund your money.Great place to do business.

GC
Review №55

One of those places that stayed efficient with handling parts and satisfying customers . Ive been going here for over 30 years and have never been steered wrong.

Ed
Review №56

Needed a bumper and they had it. Easy process, even getting shipped. Talked to a Tyler that was super helpful. The bumper was packaged well and exactly as they described.

Ro
Review №57

These guys know their stuff, Mike Maury and Ryan are always able to help my father and myself out whenever I need a part, that yard being organized and the entire staff including those up front being friendly and helpful is the reason Ill only deal with this yard and this place only

Ch
Review №58

Not being open on weekends is ridiculous! Most people work between their normal business hours and rely on Saturdays to try and get some things done. Definitely will be taking my business elsewhere.

Ar
Review №59

Employees over there know their stuff they make sure its the right part and that itll fit very pleased with their service they even brought down the price a little bit to make it more affordable

Ap
Review №60

So friendly and up front. Appears to be a good place.

Ja
Review №61

Found them on the web and they say speacializing in late models and imports but you have no land rovers so you can claim what you say if y don’t have any British made vechiles

Va
Review №62

Number 1 bull sheet guys

Me
Review №63

Even though they didnt have the part I needed their politeness and quality of service will have me returning if I need parts again in the future. Keep up the good work!

je
Review №64

In and out!!! Service was good ask for Jeff

Ja
Review №65

This place changed a lot since I was last there 10+ yrs ago, its cleaner then in past and more professional too which I liked, there is a little wait but not a problem with it service is good a honest, staff knows their stuff will go back for sure

Ke
Review №66

Great parts at fair prices. Be prepared to wait...and wait...and wait. Their priority seems to be phone orders, instead of the people waiting in line. Maybe they should consider a call center with a couple of people specifically for phone orders.Otherwise, they are fair and friendly.**Update. I installed the engine that I bought with no issues and th car runs great.

Je
Review №67

They are an Amazing crew of people and Dominic handled my account with accuracy and the due diligence of a pro. Found an engine for me and also looked for a bumper for me. Hope to do business with him again. Great pricing, great people.Sincerely,Jeffrey Rozier

Ky
Review №68

The staff at A&C auto parts are absolutely the best professional kind caring and do whatever they can to make sure your part is working and right the first time. my companys been using them for over 2 years now and we are so glad we did

E
Review №69

Very friendly employees. Dawn was great with helping me find the spare tire that I needed for my car. I will definitely call them again if I need another spare car part.

CT
Review №70

Great service at this parts reclyers, Jeff, Tom and Mike doing business with them 33 + years

Eg
Review №71

This should have been No star but in order to write a review I have to. This store has a VERY POOR customer service. I have been waiting for at least 30 min they never ask me what I need. Although, when two ladies came in on the store they immediately asked the ladies what they need. I am not the only one in the store that has been waiting for them, another lady had been waiting for an hour and they have not help her. What kind of business are they running if they are choosing which customer they want to entertain. They loss me as a customer.

To
Review №72

Good customer service

ma
Review №73

I love this place!!! Everyones pleasant and very helpful. Theyre awesome!!!

so
Review №74

The best place to get parts, I travel across town because theyve always treated me good.

Mi
Review №75

Great staff- they will get you what you need!

On
Review №76

I went to this business on a Friday evening, they gave me the wrong part. Then when I called on Monday they said I had to wait until Tuesday, finally I just went to get my money back. At that time the lady informed me that they had to give me a check to have a paper trail... Not to mention they have just given someone else a cash refund. To top it off when I asked where that was on the receipt she replied with an attitude that she couldve charged a restocking fee but she didnt like she was doing me a favor... I didnt make a mistake with the part so that should not have been a issue. Finally I go to their bank because it was closer and was charged 7 to cash the check. I will never do business here again!

ri
Review №77

They always have what I need

Ge
Review №78

Great service

Ta
Review №79

Bought what I thought was a motor. Come to find out it was just a block. I think they should clarify that with the customers. Especially when the customers arent knowlegable about motors.

Sa
Review №80

Super friendly staff, fair prices.

Jo
Review №81

I bought a pair of running boards for my 2007 Expedition fron A&C Auto Parts and received them today,(Fast Delivery)I have to say that this people are awesome,I live in New Jersey and was easy to deal with them,Dawn and Dominick help me out in the whole process,price was cheap and the parts came like I saw it in the pictures(NO DAMAGED).....If I need parts for my vehicles again I will buy it from them...GOOD JOB GUYS.👍

Ge
Review №82

Mike was very intelligent know what they had in the parts the motor I bought was an excellent motor for my BMW

El
Review №83

They are awesome WORK WITH the price they nice LOVE there service

Ja
Review №84

The only place who has parts I need for my kia soul I love them and their really reasonable and friendly

de
Review №85

My favorite used parts place

Tr
Review №86

The guy Tom was very helpful in getting me parts and I do appreciate how fast he got the parts. Thanks A & C Auto .

Br
Review №87

Good, honest people. Best prices. Stand behind their parts.

An
Review №88

They Dont answer the phone any more

Ja
Review №89

Great place been going there for years friendly workers and great prices

Ma
Review №90

Polite, respectful and speedy service; I found my part for a decent price.

Mr
Review №91

I bought a Dodge Dakota engine from these guys and they told me it runs great and needs nothing. Well, when I got it to my shop it was missing parts and wasn’t even in running condition so I called Ridge Road Auto Parts to come look at it and they blamed me for not inspecting the engine. I told them that THEY were supposed to inspect the engine, after all theyre the ones selling it and they’re the ones who told me that it needs nothing. Long story short, I will NEVER do business with them. Customer service is terrible and when you have a problem with their products, they blame you. I’m not the only one this has happened to but by writing this I hope I’m the last one to fall victim to their shady business dealings

V
Review №92

Great Job! Ordered part, next day I got it delivered in Harrisburg, PA! Fast Shipping!

Al
Review №93

Extremely knowledgeable group. Ryan always delivers. Quick quality service! Great pricing!!!

Ga
Review №94

Good value, courteous and helped us loading.

Ta
Review №95

I was passing through town and spent the night in ohio.. .when I got up to head home someone had side swiped my car and totaled my car door...I called Jeff and he went the extra mile to help get my car fixed and back on the road within a few hours ..highly recommend this company

St
Review №96

Great place to get your used car parts at a reasonable price.Mike and Maury are wonderful to work with.

Cl
Review №97

Great place of business 👍💪

Mi
Review №98

I loved my experience at A&c auto parts they were helpful and offered a lot of advice

Sh
Review №99

Amazing customer service. I would recommend this place to anyone.

Ne
Review №100

They have the stuff that you need and are very friendly and affordable.

Information
34 Photos
100 Comments
4.4 Rating
  • Address:3805 Ridge Rd, Cleveland, OH 44144, United States
  • Site:http://acautoparts.net/
  • Phone:+1 216-961-6840
Categories
  • Auto parts store
  • Auto body parts supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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