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The Home Depot
3355 Steelyard Dr, Cleveland, OH 44109, United States
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The Home Depot
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Ch
Review №1

I needed a gallon of house washing soap.Went inside only to find the isle I need is blocked by a gate at each end. There is a fork lift sitting in the isle not being used also no workers in site. Its not the first time this has happened. Other than that, its a good place to shop.

An
Review №2

I like shopping at Home Depot. There are very attentive to your needs. If you have any questions, the attendants are open to helping you depending on the job you need. I had to buy more paint. As long as I had my paint code, which is located on every container. The attendants were able to repeat the process. This only took me 10 minutes of wait time when they are not busy.

M
Review №3

Hey, its a Home Depot so you know what youll get.BUT, there is one person which makes this the go-to place for me, Sam the customer service supervisor. She is in my top 3 of customer service people ever, always calm, competent, and helpful. I was there for a problem with my tile shipment and she went above and beyond to solve the issue, even while madness happened around her (crazy people yelling questions, curbside pick-up, directing coworkers to their spots, all while on the computer working 3 different systems for me).These days, its so important to feel in good hands when you have an issue you cant solve yourself and Sam does exactly that. As long as shes there, I will always be a loyal customer. Who ever made her the supervisor did a great job because she does an even better one!

Am
Review №4

Was trying to order a door from home depot ($2,000).They sent someone out to measure the doorway the door was to be installed in...First time it was ordered it was canceled by someone at the store, we found out when we called to check on it..Covid came, they ordered the door again...Over a year later we finally got the door! Its to big and wont fit...Now as I speak we are waiting for them to come get it..Anytime in between 8 am and 8 pm apparently its the best they can do for giving us a time they can pick it up...Good thing we dont want to do ANYTHING ON A SATURDAY! Well we cant say they were late picking it back up..Another surprise, we just got charged $75 deposit on the installation that cant and isnt happening...Best yet we have been making payments on it for 3 months now..Highly recommend going anywhere else..

Ro
Review №5

I not only enjoy the customer service. I really enjoy the fair prices and the availability of materials. The Pro-Desk is awesome for small contractors like myself! Very helpful and get me the best deals they can!

Te
Review №6

My sisters favorite place. Nice and clean.

Pa
Review №7

The staff is very helpful. The cashier could have been nicer. Be careful in the parking lot, most people dont stop for pedestrians.

Ho
Review №8

Found what I needed fast checkout.

Pe
Review №9

Clean and organized. good place to get all home needs. I love their plant collection too.

He
Review №10

It was kind of a good cause they dont have almost nothing we need that and then the singers tied them out teen to be sound bubbled dump everywhere

Je
Review №11

I unknowingly waited on a discontinued item from here for months. When I finally became aware that I wasnt receiving my item due to this unfortunate circumstance of it being DISCONTINUED, I requested my money back and had to wait over a week to be able to obtain my own money. Not cool, I missed out on good deals at other locations since they had to take so long to return my money. No compensation either. Not cool. So very disappointed in this place now. Im not sure I ever want to shop there again.

Fe
Review №12

Very good staff and they got what I needed.

A
Review №13

They had more variety at this Home Depot and the staff was very helpful. They helped me load my tool box! Thanks!

Ro
Review №14

Went there once. Could not find associate to ask questions. Things kinda a mess .probably wont go back .

Cr
Review №15

We didnt find everything we needed but the staff was knowledgeable and courteous.

Em
Review №16

Great experience because their online site tells you where to find any item you are interested in

Te
Review №17

Great hardware store when you get someone to assist you in finding your item!

Ma
Review №18

Good service actually asked for military id good thing

Ja
Review №19

A great place 2 shop 4 all year home needs.

sh
Review №20

Didnt have much of a selection in way of potted plants but found something that we settled for people were nice wasnt crowded plenty of parking

Ma
Review №21

The cashiers are attentive and ready to help ring you out. But there needs to be a knowledgeable person around to help a person whenever they need assistance.

Je
Review №22

The gentleman that helped me was great. Helped me find the best item for the price and was quick with helping me and it was very greatly appreciated

Sc
Review №23

In and out quick, associate took me to the product I was looking for and showed great product knowledge and the cashier was very pleasent and helpful.

Li
Review №24

Clean and great customer service. Had everything I needed.

Sh
Review №25

Hi one depot is nice I really dont shop here that much.

ju
Review №26

Its was good in and out. 👍👍

Ch
Review №27

Didnt have what I was looking for but were willing to drop their price to match the other price which was great! And there was much help everywhere I turned someone was willing to help I almost couldnt believe I was actually in the steelyard😂

Pa
Review №28

I visit lots of home Depot storesJust below averageThey try, tough location

da
Review №29

Great place. Id rather go here then menard or lowes

Sh
Review №30

AWESOME PLACE TO SHOP!!! for all your external and internal needs for your home or place of business.❤

Ri
Review №31

Better organized, clean and fast servive. I use different stores and have to get used to the different isle arrangements per store.

Ma
Review №32

Great customer service. Location is awesome!

An
Review №33

The sales associates I interacted with today were super helpful! They proactively asked me if I needed help finding anything, directed me right to what I needed, got me a cart and cut the lumber as requested. I was in and out quickly with exactly what I needed.

Cy
Review №34

Always have what I need. Friendly and very helpful staff

Ri
Review №35

In and out quick, materials in stock!

Re
Review №36

Wood prices was little pricey. Would like for the wood to go down

Ol
Review №37

I love my home depot it has everything and what every you can not fine they will look into another home depot and provide you with the info...you can call in advice and your items will be waiting for pick up side driving

Ca
Review №38

They did a really good job helping me in remodeling my homes interior 😁

Br
Review №39

Very nice experience the people are nice and helpful

Gr
Review №40

Home Depot is always good. This store is conveniently located near other shopping options & dining too. Its location near the steelyard makes it cool. Access is easy & parking sufficient.

Ma
Review №41

Home Depot is great I love the fact that if Im not looking for anything in particular I can always walk out with something. I can get lost in Home Depot.

Ro
Review №42

Only complaint is the check out system due to covid

Te
Review №43

Its usually the same, depending on time of the day. Early mornings are busy, later in the day not so much. It was just fine quick and quick out.

IA
Review №44

They had the best customer service, I got home and noticed everything was color coordinated to match!

To
Review №45

There is actually people working the aisles. There is actually a person at the register that knows what theyre doing. At customer service they can answer your questions. What more can you ask for.

Gi
Review №46

The customer service there was amazing. The employees were friendly and very helpful . I will always go back❤️.

Ta
Review №47

Pleasant experience, cashier was super helpful. In and out, will definitely be shopping there again!!

Er
Review №48

A line out the door and a poor girl who is always hardworking...trying her best to service all the angry/impatient customers.

Ge
Review №49

My Family Love Home Depot, Alway find what we need, price Good, and Nice People

Be
Review №50

Its Home Depot. The Home or Depot family, whichever their last name is, supports Trump and part of Cult 45. Oh, the grill is all stuff I bought at Home Depot.

Em
Review №51

Had everything we need for our kitchen remodel.

Vi
Review №52

So very inspiring and inspirational for restoring my home, just wish I had the money to match my enthusiasm 😔

An
Review №53

I got everything i needed. The workers were so nice and helpful. Cant wait till mask are no longer needed.

G
Review №54

Decent for the steelyard but they lack knowledgeable help. Home Depot needs to work on this

Al
Review №55

Great people are friendly and knowledgeable

Bo
Review №56

My HUSBAND IS LIKE A KID JN A candy or toy store when he is here....he loves home depot and we visit this place sometimes like 7 times a day..lol...but employees are always very very helpful and friendly

Ro
Review №57

I have a HOME IMPROVEMENT CARD for HOME DEPOT I been ordering lots of items HOME DEPOT is the place to go.👍👍

Ay
Review №58

IT SUPPOSED TO BE A HOME IMPROVEMENT STORE, BUT IT DIDNT HAVE THE ONE THING I NEEDED FOR MY HOME. I WILL GO TO OTHER STORES AND HOPE I CAN FIND IT.

Va
Review №59

The service sucks.... I waited about 30 minutes for someone to come in my area to help me no one showed had to find my own products

Ja
Review №60

Blew out a got water tank and copper pipes in the basement. Had EVERYTHING I needed to fix my problem in one trip. Organized and well stocked store. Highly recommend place for do it yourselfers.

Pa
Review №61

They are always well stocked with everything that you need.

Ra
Review №62

All out of the propane cylinders.What did I expect it was the fifth of July 😁

Ka
Review №63

This homedepot sucks, they won’t even price match homedepot.com. They will make people who are already in the store to buy online, and then wait 2hrs for the ready pick up email, then they will give you the items

Se
Review №64

Not enough helpers for you to ask questions for where things are on a Sunday afternoon.

Ba
Review №65

Usually find what we need there. Shopping today for some plants and we found exactly what we were looking for.

Ru
Review №66

I could not find any mosquito repellent. 😒

Vi
Review №67

Still the best selection in town was in and out fast and easy

Ja
Review №68

Very straightforward very helpful staff. Very informative and helpful staff, very kind and patient. If you explain to them exactly what you need or at least describe what you need they will point you into the direction that you need to go. If youre trying to get any sorts of home improvement project they are the way to go.

Ka
Review №69

This is so amazing and they employees are so helpful and friendly. I recommend this place. And did mention that this place have everything you need. 🛒💡🕯️🔦

Fl
Review №70

These 5 stars are for Steve in the paint department. He did an excellent job color matching our dry wall today. Very professional and fast.

Ka
Review №71

FreshBest onion rings ever

Ma
Review №72

Always have what Im looking for and very helpful b

Cu
Review №73

Al was awesome! It was his first day back from 2 week quarantine and he was patient, attentive and responsive. Thank you!

La
Review №74

Great customer service

Ki
Review №75

Always have my needs to finish the job!

SH
Review №76

Quickly helpful staff.

Ti
Review №77

Great place to shop

Sa
Review №78

I had a good experience at home depot, the service was good, I found what I was looking for with no problem

An
Review №79

Area ok prices ok people ok to me.

Ma
Review №80

Not my favorite place my significant other loves it. Since I cant buy plants anymore it has no interest for me. But he drags my along everytime he goes yuck

Je
Review №81

Friendly and helpful staff, good experience 👍

Ke
Review №82

Great customer service!

Co
Review №83

Love shopping at Home Depot it’s the best DIY store around

Ar
Review №84

Very helpful and the Ladies are fully knowledgeable of the store!! 💪🏿💪🏿💯

St
Review №85

Had the item I needed,. Cashier was personable and professional.

Ro
Review №86

Price matched and even gave a 3% more off by the manager for inconveniences.

br
Review №87

Love home depot. Hard to find help though.

sh
Review №88

First of all I would have to say. your employer Al was Awesome ! I Only have one complaint and that is the stove I purchased has to be delivered a week after the washer and dryer, when I Really needed the stove first.

Fa
Review №89

Given the area, they surprising keep the store streamlined

Br
Review №90

Well managed, better stocked than other Home Depot’s around here.

Ge
Review №91

It is ok nice place for much of home repair

Br
Review №92

Great covid system going in and out

Yv
Review №93

OMG had just what needed especially the poinsettias at a great price😊

Tr
Review №94

Unhelpful enployees, and locked garden center doors at 5pm

Bo
Review №95

The app tells you aisle and bin locations when you search for something. How much better does it get?

Da
Review №96

The Loss prevention was more help and knowledgeable then the regular employees working in that department

Ap
Review №97

Great experience

Ro
Review №98

Always have what youre looking for excellent service

jh
Review №99

Organized in Mail

An
Review №100

Quick visit

Information
100 Photos
100 Comments
4.1 Rating
  • Address:3355 Steelyard Dr, Cleveland, OH 44109, United States
  • Site:https://homedepot.com/l/Steelyard/OH/Cleveland/44109/6857
  • Phone:+1 216-741-6123
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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