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O.J. Appliances
4480 Pearl Rd, Cleveland, OH 44109, United States
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O.J. Appliances
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Ka
Review №1

They got us a great stove.The most polite delivery staff on the planet. They treated our home with respect.Honest, hard working people.Reliable- if they say they will take care of a problem, they will! My first stove had issues so they were back the next day with a new one. Wow!!!!! A++++Thank you so much!

Al
Review №2

I got an amazing front load washer and dryer and range stove at an amazing price! Great condition! The movers were so professional and made sure everything worked properly. They took down a sliding door I had to make sure everything fit well and made sure they put it back. They also made sure they delivered at a small fee. I would recommend this place to anyone.

Li
Review №3

Excellent customer service. Good value90 day warranty from delivery date.Deliver AND install for fee. Machines tested and disinfected.

La
Review №4

Bought a nice set of Stainless steel appliances. But what sold me was the friendly professionalism of the ladies that work here. Extremely reasonable, clean environment. No complaints at all. Delivery was quick(within a day) and I got a warranty too. Highly recommend if your looking for gently used, well taken care of appliances.

Br
Review №5

Fantastic experience! 5/5 stars!We saw the range we wanted on the Facebook Marketplace, walked in and bought it in cash that day, though they did have an option to buy on credit. The range was delivered and installed a few days later for a very small fee of $50 as we lived pretty close. During the delivery, they were both kind and professional. Everyone wore masks, both in store and during the delivery. The process was super easy and quick, and our purchase came with a 90 day warranty. We got the original receipt, and they kept a copy on file in the office. This family owned business is extremely professional, kind, hardworking, and socially conscious! Thank you so much for everything! I will be recommending this shop to my friends and family!

Pe
Review №6

Ive bought three high end appliances in the last six months from OJ. They saved us at least $1,500 over what the same appliances would have cost new. Theyre honest, easy to work with, and fair. One word of advice: their inventory flies out of the store almost as fast as they offer it, so dont count on something being there after you sleep on it.

ja
Review №7

DO NOT BUY FROM THEM!!! Just dont even waste ur time.

St
Review №8

Great clean appliances. Wonderful people. Definitely worth going there

Ti
Review №9

Highly recommend this company to anyone, I have been dealing with them for 1 year and bought all my appliances from them, anytime I have a problem/issue with one their right there to fix or switch out for something else. Very professional and courtesy!Thank you guys so much

Ch
Review №10

Got a fridge and stove 5 months ago. Reasonable price, great quality, appliances were clean. They have been working great. Just got my washer and dryer las week. Keep up the good work OJ! I fully recommend them.

Ta
Review №11

Don’t shop there very unprofessional! bought a Refrigerator in June two days later my fridge was leaking water and my freezer keep freezing my food to the point it was frost on it be calling and calling and calling kept getting excuses than it was a family emergency that cause them to be down for a month! Now today I finally got a fridge only for it to be to big for my kitchen call them again she basically said it was out of her hands and there nothing she can do about it .yeah bad customer service and bad business don’t go there!!!

Ch
Review №12

Great quality and clean appliances. Needed a fridge and stove and they helped me with that. Got a nice and clean set for a fraction of the price. Plus... Their 90 day warranty is great. Delivery guys were excelent. Definitely recommend them.

Je
Review №13

Great clean and quality appliances. Best place of used appliances in town. As a landlord all my appliances are from here and have had nothing but excelent service. Recommend 100%

Ji
Review №14

If you need an appliance go here the staff is absolutely amazing and extremely helpful I will be buying all my appliances from there from now on! Thank You So Much!!

Ja
Review №15

Great place. Appliances are nice and clean. Owner and staff are very professional. Bought a washer and dryer set about 6 months ago and are working great! Just got my fridge and stove a few days ago and I am loving them. Extremely pleased. Best place in town. Thanks O.J. Appliances for everything.

Ve
Review №16

OJ Appliance was not open at 10:45am. No answer on the phone. Just a sign in the door closed for Thanksgiving. I was disappointed. I hope they are still open. Checking today!

Ka
Review №17

Love my new appliances. These people are very professional and honest. Appliances are nice and clean. Love their 90 day warranty. They even gave me an extra 3 months of free labor when purchase the part from them. Been lucky enough not to need any it.

Gl
Review №18

Bought a fridge from them over 3 months ago and its been working great. Sales person was awesome. Delivery guys were exceptionally good. They are a combination of great quality and excellent service.

Tr
Review №19

Clean and inexpensive appliances. Staff and owner are friendly and wonderful. Warranty is great even though I havent had to use it. That makes it even nicer.

Na
Review №20

Bought an electric stove and has been working great. Appliances are nice and clean. Staff is great and knowledgeable

ka
Review №21

Great customer service. I ran into an issue, and they were so willing to help and make it right. You will be satisfied with their products!!!

Ca
Review №22

Knowledgeable staff. Bought a refrigerator and have not needed to use my warranty at all. Its working great.

Bl
Review №23

O.j. Appliances worked very well with me. They understood the situation I was going through personally, and let me keep my appliances there till my house was remodeled. When they came to my house they were great as well.Taking the washer and dryer down the stairs and connecting them. I recommend O.j appliances to anyone looking for them. 💯

Ca
Review №24

Great prices, friendly environment and wonderful quality inexpensive appliances

Ka
Review №25

Exceptional customer service. Great nice and clean appliances. Great location

Ja
Review №26

Great quality clean appliances. Owner and staff are knowledgeable, friendly and great people. Great place to get your pre-owned or even new scratch and dent appliances.

In
Review №27

The price was great. The refrigerator I purchased, the themoersture is stuck on the highest temperature and it freezes. However, I still love it. The biggest issue I have is the fact that when it was delivered, the drawers fell out and were seriously cracked ... almost shattered. The delivery guy/owner said hes bring me replacements that following Saturday. I have called several times, been down there and still have not received the replacements for the drawers he broke. It has been almost AN ENTIRE MONTH and all I hear are excuses after excuses. 1st, family emergency, then another emergency, then they got sick, then they didnt have em in stock and she told me to send her pictures of the model and serial numbers and I did. STILL NOTHING. I paid $400 for a refrigerator and due to their negligence the drawers fell out into the road when bringing it into the house and Sha broke and I have to go thru all of this to get replacements? Horrible.

Fr
Review №28

Wish I could give zero stars. Went to buy a stand up freezer. During negotiations thelady behind the desk was so unpleasant that we walked out wondering what makes her so nasty. You couldnt give me a freezer from here if it was free!!!! If you go here you will regret it.

Ri
Review №29

Great people. Appliances are clean and working great. Warranty is really nice. They changed my appliance immediately after I called. Staff is great. Will definitly be back.

ma
Review №30

Extremely clean and great quality supplies. The workers are very nice and helpful.

Ta
Review №31

Great people and appliances. They hold my appliances with a down payment until I got paid. Appliances are clean and working great

Ra
Review №32

Today I bought a really nice stove and fridge from here. They have some really beautiful appliances for very good prices! The owners of the store are super friendly and helpful. Some of the appliances are used, but you would never know! All the fridges and stoves were super clean on the inside and in fabulous condition... I cannot wait to use my new stove and fridge! If I ever need any more appliances I will be sure to go back!!

Ye
Review №33

Great people. Great appliances and even better prices. Delivered my appliances within a couple of days with no problems whatsoever..

Ka
Review №34

Great quality appliances. Awesome warranty. Wonderful staff

Ka
Review №35

Great people. Appliances are nice and clean. Awesome quality.

Ju
Review №36

Best place for used appliances in town. Clean and nice appliances. Love my appliances. Working great

Ka
Review №37

Awesome place. Love my new appliances. Great customer service. Will be back for my other appliances.

Mi
Review №38

Nice people. Nice and clean appliances, great warranty and coverage after warranty expires. Will continue coming back for my appliances.

To
Review №39

Very happy with my recent purchase. I highly recommend for anyone that buys from on appliances

ja
Review №40

This is the worst place to buy ant appliance, I brought a frige from them total junk no service repair would not answer my call

Do
Review №41

Great people and very professional, my wife and I bought a GE five burner stove and stainless steel refrigerator, both like new for a very Reasonable price 3 months ago... we will be going back for a washer and dryer!!!!👍😎

Ma
Review №42

Awesome appliances. Great staff. Very helpful

Pa
Review №43

Purchased a gas range from this establishment. Drawer clips missing. Oven shuts off and does not maintain temperature from day one. Their policy is to bring the appliance back to them for repairs. INCONVENIENT, BUYER BEWARE

No
Review №44

Awesome people. Great prices and appliances

Fr
Review №45

Absolutely solid people. Ive done alot of business with the owners of this place and they have always been fair and honest.

Cy
Review №46

Great customer service!!! They understood our needs and we will have our old refrigerator replaced Tuesday! Thank you, O.J. Appliances!!!

Za
Review №47

Worst service ever! We received our washer and the motor was already broke on our first load!! To get it fixed is a hassle too! They only service on Saturdays! They are just a terrible company-After some consideration the company did refund us fully of our purchase and did it in a professional manner. I will give them credit in doing so.

Sh
Review №48

Amazing customer service, knowledgeable, 90 day warranty great and SO reasonably priced! Will do business again!

Be
Review №49

Wonderful customer service. Appliances are in great shape and work wonderful. Will most definitely be back for my other appliances

Se
Review №50

I purchased a stainless steel refrigerator and gas range from this store in late August 2018. These items cost me $825, by no means were they in expensive. I had them delivered to my rental property. In November the refrigerator leaked all over the floor and stopped working. I called the company and it took them over a week to get out and replace it. In early December well using the oven the handle fell off, it appeared that it was just gorilla glued into place. The final straw was this week, the new refrigerator that was delivered stopped working. All of my food spoiled, and again, it leaked all over the floor. I contacted the owner and she advised me that my warranty had expired last month. I explained that I realized it was just a three month warranty on the original purchase but since that broke I figured the warrantee it would be extended to this refrigerator, she stated this was not the case and I would have to pay a service charge to fix the broken appliances. I have had these items for less than four months and both have broken more than one time. I would never buy anything from this place again. Buyer be warned.

Ja
Review №51

Great deals. Had a measurement problem and they redelivered the washer and dryer after I had widened a doorway.

De
Review №52

Great place.

Br
Review №53

Great customer service. Appliances are nice and clean. Great products.

Re
Review №54

DO NOT BUY FROM THEM!!!! They sold me a gas stove that didnt work, even after the owner lady told me that they thoroughly check every appliance before it goes out. The burners didnt work properly and the oven didnt work at all. It took WEEKS for her husband to come to the house. He told us that he would replace it. After WEEKS of waiting and me making multiple trips to their store asking them when the stove would be replaced, they kept telling me they didnt have a gas stove. But they kept advertising new ones on Offer Up, Letgo, and Facebook. Finally, my husband and I just showed up with the gas stove. Yes, we took it back. The owner lady told me I had to have my receipt for a refund, even though I had already showed her my receipt in order to get her husband to come to the house to look at it. They knew me very well. I had called and showed up numerous times. My attorney sent them a letter demanding my refund. She wrote to him saying she mailed him a money order. He said he never received it and she never issued another one. These people are liars and they rip off their customers.Read other reviews carefully. One lady talked about having a hard time with them and after some time, they did right by her and they were nice. Yes, they are nice to your face but they have a dagger to your back! DONT BUY FROM THEM!!!!!

Ja
Review №55

Great prices, great appliances and awesome customer service.

Jo
Review №56

Terrible bought fridge few months later it doesnt work. Called lady and asked for a receipt number. I dont have it and supposedly there is no data base. Its a shame Im a landlord a properties and they cant stand behind their products. Dont buy from these people.

Ja
Review №57

Appliances are great, they give me 90 day warranty parts and labor with everything and also very clean.

La
Review №58

Great place. Clean appliances and professional people.

Tr
Review №59

Great products, even better prices

Ta
Review №60

Seem really helpful, the stayed open passed their closing time, because I had to drive across town

Le
Review №61

Great people to work with and good pricesAnd a good location.

ki
Review №62

Great prices and cool people!

Sh
Review №63

Great appliances and value, wonderful people. Will definitely come back

Te
Review №64

Needed a dryer asap. Not only were their prices very affordable, they have tons to choose from, and their a great help definatly will go back.

Jo
Review №65

Good stuff good prices.

Ra
Review №66

Bought a refrigerator or went out twice in 2 weeks they were rude left me without a refrigerator for 5 days because I asked them to replace my food its so worth to spend the extra money and go new especially if you are gonna purchase from here. They told me they couldnt replace my frig because they didnt have one for me but they had 13 if them 🤔🤔

Al
Review №67

Very friendly and easy to deal with.

Gl
Review №68

Great clean appliances

Ri
Review №69

Great place.

Ma
Review №70

Very friendly a small business with potential

Al
Review №71

I’m pay $700 for a refrigerator after 2 weeks is broken I’m ask for replacement, of m wait 2 months for another and after 1 my month is broken they have leak so is no way to fix look new but is just garbage so don’t get ripoff so I’m pay $700 for nothing plus all my food spoiled 2 times and $160 for a technical so don’t get ripoff from this people

Jo
Review №72

Good store and prices

Da
Review №73

Very friendly and tried to save me some money instead of just giving me every free/charge possible

Da
Review №74

Good place

Jo
Review №75

No deals

Information
31 Photos
75 Comments
4.2 Rating
  • Address:4480 Pearl Rd, Cleveland, OH 44109, United States
  • Site:http://oj-appliances.business.site/
  • Phone:+1 216-860-1845
Categories
  • Appliance store
Working hours
  • Monday:10AM–4PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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