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Mattress Firm Clermont Crossing
2501 S Hwy 27 Ste 103, Clermont, FL 34711, United States
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Mattress Firm Clermont Crossing
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ch
Review №1

Very helpful, honest, and personable staff. Not to point fingers but the Mattress Firm across the way by Keke’s does not even compare. Matthew especially excelled with helping us and being a genuine guy. Really appreciated all the help and care we were given being that this is the first time we’ve ever had to buy a bed.

KE
Review №2

Fantastic experience. Matthew and Gino made the process easy and pleasant. They were both very polite and knowledgeable. 100% satisfied!!

Be
Review №3

Matthew and Natasha were very knowledgeable not only on the details and differences of the different breeds, but also the financial options. They were very friendly and honest about what they could and couldnt do. They were not pushy. Not once did I feel like I was being pushed into buying something I didnt need. Thank you both for a great job!

Sa
Review №4

This is the second bed I have bought from them. They have a great selection, their sales people are friendly and knowledgeable. They helped me find the right bed for thr guest bedroom.Thank you Matt and Gino for all your help.

ho
Review №5

Matt did a great job helping us find a comfortable bed that was within our budget! He was very patient as we tried out the beds and figure out what we needed. Delivery was fast and the delivery guys were very courteous. All in all a great experience!

Ga
Review №6

I haven’t received my bed yet BUT Natasha is awesome and I highly recommend her. She wasn’t pushy and listened to what I wanted. She was patient with me as I decided which mattress I wanted too (there’s so many options). I will be recommending friends and family to go to her.

EM
Review №7

Experience was great, Mathew Luken was efficient and straightforward, also very funny. It was my daughters first quality mattress and she enjoyed the whole buying experience.

El
Review №8

Matt and Juan were great! We gave them our budget and they were able to help us get the mattresses we needed. Thank you so much! We highly recommend this store and will come back for other mattress purchases in the future! Thank you

Al
Review №9

I had the best experience with Matthew as he explained everything to me so I could make the best choice in a Mattress. He also explained the paperwork to me as well.

Jo
Review №10

NATASHA IS MOST LOVELY SHE HAS HELPED ME IN EVERY WAY POSSIBLEIM LOOKING VERY FORWARD TO RECEIVING MY STEARNS AND FOSTER MATTRESS WITH EURO PILLOW TOP SOONIM EXCEEDINGLY GRATEFUL TO HER & SO VERY THANKFUL SGE WAS THE ONE TO HELP MEYOU ARE VERY BLESSED TO HAVE HERAS I AM VERY BLESSED AS WELL!

Br
Review №11

Matthew at Cross Creek educated us on the benefits of the Tempur Pedic mattress. He also worked with us to come up with a win-win deal. He was a real pleasure to work with.

Lu
Review №12

Matthew and Raul were amazing! They help me pick the best mattress and guided me through the process

Li
Review №13

Matthew was fantastic with helping us find the perfect mattress and get us a great deal on the set. He was friendly, kind, and patient with us finding the right one. Natasha was also friendly and funny. Both were extremely knowledgeable. I would definitely recommend this location.

Li
Review №14

Matthew was great. Very professional, knowledgeable about the products and had a great sense of humor.We gave him our budget and he was able to help us get the specific mattress we needed. Thank you Matthew at Mattress Firm Clermont.

Be
Review №15

Friendly and helpful sales people. This will be the third time I have purchased (for 3 separate beds) from this company. Delivers when they say they will. Prices are comparable to other companies.

Ly
Review №16

We had a great visit at Mattress Firm in Clermont. Matthew L. is very knowledgeable about the products and how they can help you. The whole staff is very nice and friendly. Natasha C. Is the manager and has created a great vibe. We ended up making a greatpurchase and are very happy with the product.

Jo
Review №17

Matt is very knowledgeable and no pressure sales.

Ju
Review №18

Natasha was awesome! She helped fines exactly what both me and my partner wanted in under 30 minutes. She’s kind and thoughtful.Matt was great company as well too. We will definitely continue to do business with this store

Da
Review №19

Raul, thank you for helping us! You must be one of the best in the company!

Ke
Review №20

Great customer service, great deals. Made me feel like family instead of a number. Thanks for making my day Mr Luken

Di
Review №21

I was looking to buy my mom a therapeutic bed and I didn’t know what to buy but Raul Fernandez made it easy he was professional and very helpful.

Ev
Review №22

Natasha was very helpful and answered all my questions and sold me an Mattress!! She was Friendly and I am very happy with her customer service! Would definitely buy from her again!

Lo
Review №23

Matthew was very knowledgeable and attentive to our needs. After listing to our needs he knew which beds to show us and gave us time to discuss our options. We were very pleased with our shopping experience and will return for future purchase.

K.
Review №24

Natasha has been helpful time and time again. She has gone out of her way to make sure we have great service and the best price. Would not hesitate to return or refer. Thanks again!!!

St
Review №25

Natasha was a literal god send! I thought I knew what I needed or wanted until I went in and she took the time to get to know my needs. She asked lots of questions to make sure she knew what to shop for. I cannot tell you how absolutely wonderful she was to work with. If you need a bed please go to see Ms. Natasha at Mattress Firm in Clermont crossing. Friendly, knowledgeable and professional. This was a fantastic experience.

Ra
Review №26

Sales associate was courteous and professional, very informative and familiar with our selection.

J
Review №27

Natasha was simply amazing! True professional! Very patient, very knowledgeable! .. Definitely will recommend friends and family to come to this location and work with her! .. thank you so much Natasha, thank you for making my mattress buying a smooth transaction! Take care!

Pa
Review №28

Natasha was friendly, professional, genuine, and helped me find the perfect mattress in under 10 minutes. Pleasant experience. Definitely recommend !

Th
Review №29

Raul was awesome, he is extremely knowledgeable. He answered questions I never even knew existed. I will continue to buy mattress from this location.

Ca
Review №30

Natasha (Clermont store) was knowledgeable, friendly and transparent. She helped us find the right mattress for us and we felt she really listened to our needs and wants in order to do this. She was a pleasure to work with and we are very happy with our experience.

Ch
Review №31

They understood and had in stock what I wanted. A nice place to shop.

Da
Review №32

I went to the store and Clermont and Natasha took time explaining the different mattresses. She was very informative and personable.

Kr
Review №33

Very knowledgeable salesman.He helped find the bed that suited me.

An
Review №34

Natasha was super helpful and went above and beyond to show us our different payment options as well as what bed best fit us and our needs! I would definitely recommend coming here for your mattress needs!

Ma
Review №35

Thanks Matthew for servicing and helping me out today, I had a great experience overall. Matt is tremendously generous and I am completely satisfied with this establishment.

Da
Review №36

This was my first time shopping for a mattress, and it was a great experience! Daniel helped us, and he was very nice and knowledgeable. We also loved the deals that were offered here that other mattress brands and stores did not have. Would highly recommend coming here to check out their selection.

Sa
Review №37

I came in September 10th, 2020 in hopes of locating a mattress for my room, which I believe I have found and am pleased with my purchase, I am 20 years of age. While my mattress will be arriving tomorrow so I cant speak upon the set-up service or mattress quality upon arrival, I feel prepared in maintaining and getting the best use out of my purchase. Coming in with brands already in mind, I quickly became overwhelmed at all the characteristics of a bed that suit an individual based on their lifestyle. I was assisted by Raul and Sal, where they would guide me with the right questions I should be asking for what I seek in a mattress in my day to day, or night to night based on my interests, activities, and hobbies. They were patient in my making a decision and simply were there to guide you in making an investment that you wont regret. While I got a feel for the beds, we would spark up conversation as if we had known each other for years and were catching up. Even if the prices were inflated (which I dont believe, simply hypothetically speaking), I would still continue to support the company and employers at this franchise.

Jo
Review №38

When we went into Mattress Firm we were greeted by Daniel the sales person. He directed us to the items we were interest in and explained the nuances of each one. We were not pressured and it was a pleasant experience. We will recommend Mattress Firm to our friends. The delivery team was so efficient. They put up the new bed frame, put the old box springs and mattress on it. They reminded me to put the bed skirt on before they put the new mattress on. It was a pleasure to have them in my home. GREAT JOB BY ALL.

Tr
Review №39

Awesome service! Great value. I got the memory foam bed because my back was destroyed from an old mattress. So grateful I did. I don’t wake up in pain anymore. You definitely get what you pay for so invest as much money as you can. I’m glad I did.

Ai
Review №40

My Spouse and I have been shopping around for a Mattress all day! Daniel was VERY helpful from the second We walked in. Couldnt decide on which mattress to get. With the Help of Daniel, he was able to explain the difference, quality and comfort of each one and was VERY patient since we just couldnt decide the size and Brand lol.. an hour passes by and we finally decided. During check out, he made sure to show the break down of what we were paying and the process of returning if it came to it. He also explained the delivery process. Super Nice, patient, professional and respectful. Thank you Daniel for helping us and made things easy!

An
Review №41

Had great experience at the store. Raul assisted us in the process and made it easy and hassle free. He was informative and personable.

Ja
Review №42

Spoke to Daniel Kwoczka on the phone and then in person. He was very nice and patient with me while I made up my mind as to my purchase. He explained the differences and was very experienced in his field of work. Would highly recommend him for all of your future purchases.

Pa
Review №43

Daniel Kwoczka (the salesman) took extra long time to thoroughly explain the different mattress options to us. He was very professional and patient with all our questions. We ended up buying from him because of his personality and knowledge of the products. Even though we are moving 150 miles from his store. Very excellent representative for Mattress Firm.

Da
Review №44

The salesman was helpful knowing the latest information about various makes of mattresses. I tried Purple products, and Nectar, and I have Tempur-peadic at home. He was thorough in explaining the features of each—how the compared; how they differed.

Il
Review №45

It was a great experience dealing with Raul Fernandez out of the Clermont Florida location he was able to get us a great deal on a Tempur adapt adjustable king size mattress.

Br
Review №46

Excellent service, professional at every level 👏 👌 👍 I highly recommend Mattress Firm for all your bedding needs 👍

Cl
Review №47

From the kind assistance from Raul in making my selection to the prompt delivery it was a pleasure. Thank you.

Ri
Review №48

Salesmen where nice and knowledgeable. Walked us through at a good pace to help us decide which mattresses we might like.

Di
Review №49

Raul was very pleasant and professional with no pressure other than to make sure I got the best deal for my budget. Am very pleased

Va
Review №50

Matthew took the time to make sure I choose the correct mattress for my needs.

Fr
Review №51

Great experience great costumer service and so friendly and helpful! Would defiantly recommend

Co
Review №52

Daniel was a wonderful helper. We were between a lot of ideas and with our budget, he was able to help us figure it out. Truly appreciated his time.

Jo
Review №53

Like most people I hate dealing with sales tactics which is ironic because I work for a vacation timeshare company. I was extremely surprised with how well Daniel handled the transaction. He took our feedback into account and didnt try to push us toward anything that wouldnt have been a right fit for us. He also knew his inventory very well and knew how to help get us the best value. We still ended up spending what felt like enough money to fund NASA but I know Ill be able to sleep well.

Ch
Review №54

Ive been torn between a couple of mattresses and finally made my purchase with the help of online chat and Raul at the Clermont store. Both were very patient with me, answered all my questions, and helped me get the best deal possible. Im really excited to receive my new mattress soon!

Gr
Review №55

Daniel was an extremely helpful associate! He helped us find exactly what we were looking for at a great price. Excellent service and options!

Od
Review №56

Matthew Luken was great helping me decide what mattress I actually needed. Thanks!

Ba
Review №57

Daniel was very informative and helpful. Had no high pressure sales tactics. Very product knowledgeable. Highly recommended.

Bi
Review №58

First time mattress buyer and Jessica was very helpful in helping me sort through my options. Once I found what I wanted she did everything in her power to make sure I was completely satisfied and easily answered all of my questions. Thanks so much! I cant wait to enjoy my new mattress!

Mi
Review №59

Store was clean and lots of different mattresses to choose from with a great sale. Jessica was very helpful and very informative. She took her time showing us different mattresses and explained the difference between them as we tried them out on the showroom floor. I definitely recommend visiting this store!

Ri
Review №60

Great experience with Mattress Firm, made my headache go away. Thank you so much.

Ta
Review №61

We needed a new adjustable base. Matthew our salesman was amazing. He shared all the benefits of the base we selected. We were pleased with his knowledge and presentation. Were excited about this decision. Thank you Mattress Firm!

An
Review №62

Ken Lowerre was so helpful today for my granny getting a new bed and mattress. He was very knowledgeable and really took his time showing the difference of each mattress. Thank you for being so kind. Really appreciate the service you provided. I know my granny will get better sleep now. Forever grateful. Thanks Angie and Donna and Granny 😁

Se
Review №63

Went shopping for a bed and frame for spare bedroom. Stopped in mattress firm in clermont. The two gentlemen on staff were very helpful. I was in and out in no time. Very good experience would highly recommend. Very happy with purchase. This is my second bed purchase from this store.

Al
Review №64

Customer service was astounding. Matthew provided a thorough explanation and details of the mattress I was purchasing, in addition to the services Mattress Firm offers.

Bo
Review №65

Matt was a great help guiding me through many mattress choices for comfort and value.

Ro
Review №66

We have purchased from Mattress Firm several times over the years, and every time have been a positive experience.

Ma
Review №67

Very knowledgeable and helpful. Fast delivery

zu
Review №68

Matthew is an excellent asset to this store. He is very good! Had us try the mattress until we found the one we liked. Great experience thanks to him.

An
Review №69

Matthew was very helpful when I called on the phone answering all my questions. I stop by the location on my way home and both Matthew and Betty helped me. They were very informative and helpful. I ended up purchasing both a mattress and adjustable base.

Su
Review №70

Great Experience! Natasha was very knowledgeable and personable and allowed us time to figure out what worked best for us.

Ju
Review №71

Had recently purchased a California King mattress from this location. The sales person was very helpful and polite, and most importantly not pushy at all. We were able to get an awesome deal and selected something that was exactly what we were looking for.The only issue we had was when the delivery came the free adjustable base didnt work. They delivery service made notes, the store called & scheduled a re-order. Time frame for this was very good. The second bed-frame was delivered and the bed worked! The only issue this time was the delivery crew forgot to attach one of the legs to the bed.I called the store and spoke with Matthew, which is the location manager. He was very sincere in his apologies and was determined to make it right. They were able to get a leg sent from the factory and everything is working as it should.Definitely check out this location and work with Matthew &/or Makayla.

pe
Review №72

Matthew with Great. He showed us many different styles of mattress not trying to push us into any one model or brand and at the end. He helped us be within the price point we were looking to be in. would definitely recommend him and will definitely be back in the future

Di
Review №73

Great customer service and thorough knowledge of mattresses. Definitely recommend this store.

Al
Review №74

Joel understood what I was looking for, gave me a good price and fast delivery! I highly recommend!

Re
Review №75

The mattress firm representative was genuinely personable and filled with knowledge to satisfy our needs.

Ji
Review №76

MATTHEW IS THE BOMB! GREAT PERSONALITY FOR SALES! WAS FABULOUS TO MY SISTER AND I, WHEN PURCHASING A REALLYYY COMFY DOZE BED by Sleepys OVER THE PHONE WITHOUT EVEN GOING INTO THE STORE!! TOTALLY RECOMMEND HIM AND THE STORE!!

Ni
Review №77

I want to give a special THANK YOU to Daniel Kwoczka. 1st for serving our country and also helping us with our purchase of our king size bed! You are so kind and very helpful. Best rep this store has!!! I recommend if your going to this store ask for him you definitely will be in good hands!!!

Ju
Review №78

I found my sales person. Matthew Luken, to be very professional in helping me find the right mattress for me. He took the time to ask questions on what I like/dont like so he could recommend the best ones for me. He was very personable and made my purchase easy. I would highly recommend Mattress Firm and Matthew Luken to anyone looking for a new mattress

Ji
Review №79

Matthew was super nice! Very knowledgeable

Ka
Review №80

Great experience. Not pushy, fair deals, smooth transaction

As
Review №81

Im so happy about the mattress I purchased from here!! Jessica McCready helped me & made this quick & easy as possible. Thanks so much. We will definitely be back 😊

Jo
Review №82

The staff here are very helpful and patient with their customers. You’ll receive help finding the right mattress with the right price. This is my second mattress purchase with Mattress Firm and I’m sure I’ll go back if I ever need anything else

Da
Review №83

My Sales Associate Erich was awesome! He was patient, informative and with his knowledge and expertise I know I made the right decision... especially during this difficult time of the Pandemic! Thanks Erich!!!

Ca
Review №84

Went to this Mattress Firm with our grandfather looking for a good mattress and adjustable base for him and our grandmother. Matthew exceeded every aspect of this. He was patient, understanding and very knowledgeable. Matthew made it happen for our family and now they are sleeping happy. Would recommend over and over.

La
Review №85

I came to this location and as soon as i entered the establishment, Mr. Luken greeted me with a warm reception.. i gave him a general idea of what i had seen online, and he took his time to explain the benefits of each product i had inquired about. His explanatiions guided me to make the choice i made, and also purchase a couple of the pillows as well.. Thank you sir for all of your help!

Se
Review №86

We walked in with many questions. Daniel was very professional showed us many options and answered all of our questions. A truly pleasant shopping experience.

Jo
Review №87

I went in a couple of weeks ago to just price and see what’s available nowadays. Matthew remember me when I walked in today Matthew was very good and I had a easy time with the whole purchase. I can’t wait to sleep on my new mattress.

Ro
Review №88

Great sample of mattresses, knowledgable reps, competitive pricing, quick delivery!

Mi
Review №89

My wife and I experienced excellent customer service from Daniel Kwoczka at the Clermont Crossings Branch. The Delivery service crew provided excellent customer service as well.

De
Review №90

Fantastic prices! Excellent customer service experience. Highly recommend seeing Matthew John Luken and Daniel Kwoczka of you need a mattress!

Li
Review №91

Natasha was super helpful and went above and beyond. Thank you!

Ya
Review №92

Not my first time buying from mattress firm, but Daniel was really helpful and patient with us, even with mask on we knew he was smiling all the time which made it confortable and ease to buy from, and Mathew was nice too.

Do
Review №93

Matt is an amazingly patient and genuinely caring salesman. From salesperson to salesperson, youre the best Matt!

De
Review №94

The store was very clean. The sales associate that helped us was Daniel. He was very knowledgable and very helpful in directing us to the bed that was right for us!!

Xu
Review №95

The mattress and pillows we bought from this store were awesome! Delivery was so quick and store staff (sorry I forgot his name) was so nice and helpful!

Me
Review №96

The prices were unbelievable and our sales guy Matthew was not there pressuring me let me take our time till I was happy

Mi
Review №97

Natasha was awesome. Would recommend her to anyone.

Al
Review №98

This store is the best! Betty and Matthew provided exceptional customer service. I had made a terrible choice in a mattress for myself the first time around and they made the exchange super easy. They were helpful and understanding. If you need help picking a mattress be sure to visit the Mattress Firm between Aldi and Aspen Dental for the best experience!

te
Review №99

Good service good price

To
Review №100

Super nice people

Information
6 Photos
100 Comments
4.7 Rating
  • Address:2501 S Hwy 27 Ste 103, Clermont, FL 34711, United States
  • Site:http://stores.mattressfirm.com/fl/clermont/mattress-stores-clermont-fl-7708.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Orlando&utm_kxconfid=uflnw2ovk
  • Phone:+1 352-243-2247
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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