user
GameStop
2723 Gulf to Bay Blvd, Clearwater, FL 33759, United States
Appearance
GameStop
Comments
ga
Review №1

Stopped in after trying to hunt down a switch for .u sons birthday and the shop was great. Obviously lots of games but all the employees had a bright welcoming personality. They offered help in games I might enjoy and overall very polite and charismatic. Its further than my normal GameStop but its now gunna be my go to. Thanks for all the help today guys.

Be
Review №2

Jose helped me a lot today. Best employee there. He was very informative and gave me his recommendations on products that are good for what I wanted. Will come back cause of him. :)

Ju
Review №3

Good selection. Small store.

Ar
Review №4

This place is like home to me I remember coming here as a kid testing out the new games and seeing all the cool games I hadn’t seen yet.Even when i became homeless and had no money I would walk here because I always felt safe here Its where I bought my ps2 from something that gave me comfort in a really bad time of my life.I appreciate this store a lot.

Ro
Review №5

Manager was very friendly and helpful. Good prices with the latest games.

po
Review №6

They literally just hung up on me instead of telling me to hold,ehhh hope u close down and loose ur jobs ill just get it online like everyone knows too.

Ai
Review №7

Got a great deal on the new NHL HOCKEY 21 for Play Station 4!

Da
Review №8

Took my trade in quickly and gave good store credit.

He
Review №9

By far the cleanest, most organized and well staffed GameStop I have ever been in.

Av
Review №10

Easy in and out experience! Very helpful employees! No BS just straight to the point! Loved it!

Mi
Review №11

Great service

Do
Review №12

The staff at this store is always kind and respectful. Ive been going to this store for about 5 years and have never had a negative experience.

Fo
Review №13

Best game store

Da
Review №14

Love GameStop. Got my PS4 here not too long ago and the guy who helped us was awesome. Showed us all the deals and helped us get PlayStation Network. Great experience, I will always come back to GameStop for my video game needs

Co
Review №15

Picked up a PlayStation 4 and had a lot of help from the workers, Haven’t played any games since 2013, I like this place

Ju
Review №16

Great deals, except no game systems, sold out. Thanks Covid, no bikes, no games.....smh

Je
Review №17

Lots of used games for trade in.

Ty
Review №18

This store is absolutely awful. I had a completely ridiculous experience today. The associates are not knowledgeable whatsoever. Associate proceeded to tell me there was only a digital version of a game I wanted to buy as a gift, no physical copy. I trusted him and bought the digital. On my way out I decided to look at the shelf and confirm this. Turns out there was a physical version. I went to the counter to exchange and was told I cannot change it out as the digital sale is final. Its a no wonder this companys stock is crashing. They cant even treat customers properly, the only thing that could keep them in business. Needless to say, just stay away from this awful place. Youll be more knowledgeable after 2 minutes online.

Ri
Review №19

Turn your $60 games into a quick $7 store credit!!

A
Review №20

Col place and helpful.

Ri
Review №21

Always a pleasure going there. Friendly and knowledgeable staff. Wide variety of merchandise.

St
Review №22

Understaffed, so there was quite a wait. Thats not the staffs fault though. The staff are pleasant and helpful.

g
Review №23

Its not the highest quality (upkeep and cleanliness) one of the staff members wasnt wearing a mask (the manager) but everyone was helpful and very nice

Ro
Review №24

Not too cramped and workers are usually pretty friendly and not too pushy.

ji
Review №25

This is my favorite Gamestop around, I drive past two other Gamestops just to go to this one. The employees are as nice as they can be, Lee is always friendly and ready to help with any questions. I will continue to visit this one as long as I can.

Me
Review №26

Ryan was amazing. He was super helpful after a bad experience with another store. Great customer service!

Gr
Review №27

This is my go to gamestop since it’s close to where I live, it’s a smaller one than others around but the staff are great.

De
Review №28

Went in there twice with my husband and child. They told us to get out that we can’t be in there. Wish I could give you no stars. Very rude employees and won’t let me or my family in. How pathetic. And this is why y’all are going to go out of business..

La
Review №29

Again I was shopping with my best friend Anne Marie and she went in to buy some videos for her son and they were actually priced reasonably

Ki
Review №30

Always helpful as usual. And had all that I was looking for. Actually lucked out and found a hori split pad pro hiding and snatched that bad boy up. So thanks GameStop!

Kr
Review №31

Friendly & knowledgeable staff make every visit a pleasant one!!

Na
Review №32

Very helpful staff

Ga
Review №33

Jose was very friendly and helpful

ga
Review №34

My Grandson got 2 items for his Birthday, the employees were very helpful and knowledgeable about their inventory. Im positive well be back.

wi
Review №35

Can find it here if u need it

Pe
Review №36

Great inventory! They have a bunch of games, toys and hardware among others, the cashier was really nice.

Pa
Review №37

This was my first visit to Game Stop. Employee was extremely helpful. I do wish they had more of a selection for the Wii and I wished they also carried the original console & games for Super Nintendo, as that was my favorite system. Since I am cutting the cable cord & signing up for Hulu $7.99 package, I needed the charger & rechargeable batteries. I was happy to get a brand new double charger & 2 rechargeable batteries all in 1 box at a great price. I would definitely recommend them to others. 😀💿🎧🎮📺😀

An
Review №38

I never have any problems with this place! Get 95% of my games and or accessories here! Efficient and employees know what they’re doing!

Na
Review №39

Great deals. Helpful employees.

Sa
Review №40

Went in to “shop around” for my 8-year-old son and maybe get him a game or toy if he found something he liked. Upon entering the store, there was a table that had a huge sign that read “Holiday Sale” 40% off for everything on the table- board games, a few Xbox and PS4 games were on it, etc. Found a ‘Stranger Things’ monopoly board game and was so excited. After taking it to the register, the employee tells me that it is no longer on sale and is back to its normal price of $39.99. So I asked - if it was not on sale any longer why were there still items on the holiday sale table-and the sign still up....? His response was that “the sale must have just ended”. I asked if a manager would give us the sale price since it was still sitting there advertised that way.....his response...he was the manager and there was nothing he could do. Disappointed and aggravated that they would not honor the “sale” for the items on the table when it was clearly displayed that way. My daughter then found a $54 PS4 game that was on sale for $24.99 and he informs us that yes, that game was on sale. However, it was the last night for the sale and they didn’t have any in stock so “If I wanted it- I could hurry over to the next closest GameStop to get it because they closed in 15 minutes”. Will not ever shop at that GameStop again.

Et
Review №41

Pretty much the coolest folks on the planet. Always have time to chat and give honest opinions about games and systems. In the age of flash sales and digital downloads its this kind of customer service that keeps brick and mortar companies open.

Et
Review №42

Always helpful but the employees can be a bit nicer to people

Mi
Review №43

Exp3nsive as usual. Good service

Ai
Review №44

Great games and good staff, alwats helping everyone out and always nice.

El
Review №45

All in all its a gamestop like any other, but Ive been in multiple times and the staff is always friendly and helpful. They know what they are talking about and give their opinions and stories of games they like or dont like.

Ty
Review №46

I purchased a pre-owned Xbox One S. The system was faulty. I returned it for another system. The system I traded it for had a busted trigger on the controller. I did not even bother going back to try to get my money for the busted controller because of all the time I already wasted with this company. Lesson learned: Never ever buy used electronics. And especially dont pay nearly full price for an inferior piece of equipment. Buy new and forget the troubles of dealing with junk. I rated it 2 stars because their games are maybe half off. Other than that, their new off brand controllers are garbage too. What a waste of money. This place is for ignorant young people who like wasting their money. Buy online. Buy new. And Screw GameStop. Ha!

Ni
Review №47

The employees at this location seem to be very knowledgeable. This is my go to location if I have questions about new games and preorders.

jo
Review №48

The guys knew their stuff and were really friendly as well as helpful.

Pa
Review №49

Great customer service and usually pretty empty so you can get in and out

Ja
Review №50

Went in for an Xbox one controller I knew what I wanted . The Employee told me the one I wanted was Ugly and tried forcing me to buy what he liked. On top of that I knew more about the controller then the employee. I knew it had the grips on it and he keep telling me it didnt I was Right ! Bottom line is Dont force customers to buy what U like. Ill never go back there terrible service . For the future Learn alot more about the products your selling and dont treat and talk to customers like this Man did .

Jo
Review №51

I love this gamestop and have been coming here for years.

Pa
Review №52

Great place to buy games, if your trying to sell your games or systems DONT DO IT...they will give you pennies for your stuff.

Je
Review №53

Very knowledgeable attendant who made this 1st time buyer feeling very satisfied

R.
Review №54

Yall didnt have Big Chungus.. yall didnt have battle toads... and yall didnt have WoW for Gamecube, but I still love yall. Yall are some funny guys and gals and I love ya.

St
Review №55

Store sucks, made a phone call to make sure the store wasnt closed. when I got there they closed early, and the asian guy refused to let me return my game with the receipt much less talk to me. he had a little attitude and made me never wish to come back to this store

Ka
Review №56

They were helpful quick check out. Bought the new Nintendo switch for the Wal-Mart price..easy in and out..had the games used for 10.00 less then walmart

Ed
Review №57

I would i like it better but u dident get anything

Ro
Review №58

Great customer service.

Ga
Review №59

Pleasant, had good attentive employees. Were very informative.

Lu
Review №60

Nice place, but kind of busy at these days for a construction close to the highway, the guy there was very kind and nice person

W.
Review №61

The guys & girls here are great. Most go above & beyond to be helpful and theyre always friendly and professional.

Se
Review №62

Nice guys. Massive amount of games in stock!

an
Review №63

I preordered CyberPunk 2077!!!

An
Review №64

Great staff, never have the games Im looking for though!

To
Review №65

Very helpful and friendly. When they didnt have what I was looking for they told me which stores had it and if it was too far away they would ship it to this store or to me if I wanted.

B
Review №66

Excellent service. The employees where helpful and friendly

br
Review №67

Good selection and prices

Mi
Review №68

Excellent service, clean store, great selection of games and game gear.

Ah
Review №69

It seems that every time I call this location, there’s new reps but the attitude & lack of work ethic remain. I can never call to get information because the reps can never multi task. They complain over the phone that they have a lot of work to do and they’re busy, but I’ve seen worst retail environments, even Starbucks, and they’re able to multitask and answering phones isn’t even part of their job duties. Stop hiring young kids that can’t handle the environment and get some adults.

Ca
Review №70

Sales people always very knowledgeable and friendly!

Ga
Review №71

These guys went above and beyond today to help me with a faulty console trade in. Great customer service us hard to find but these guys care about their job and it shows. Go see them today. :)

Ar
Review №72

They are fast and give good advice

Kb
Review №73

This is the worst GameStop I’ve ever been to in all my years of gaming. Staff is rude, unhelpful and seems bothered by simple requests. Guy named Ryan really needs to find a new job if he’s that unhappy at work. Seriously get a clue GameStop,

Gi
Review №74

These guys are the friendliest and most helpful people Ive ever encountered at any GameStop!!

Da
Review №75

Andy, the assistant manager, is a serious asset to gamestop and their future as a company. Policies exist to protect the company as a whole, and managers exist to apply good judgement to engender a good relationship with the customer. Some gamestops are managed by people who dont know when to apply judgement and when too stick to policy. When you have a loyal customer with four trade ins all sporting gamestop preowned stickers.... looking to pre-order an Xbox one.....it is a no brainer. Thank you guys!

Lu
Review №76

Excelent service

St
Review №77

WAY overpriced items, and the trade-in program is a complete joke! They offer cents for certain games then turn around and sell them for $30+! GAME TRADERS is so much better!!!

Ro
Review №78

Excellent service but trade prices could be better

yo
Review №79

Nice helpful staff, and a good game selection.

Cl
Review №80

Great store! Great staff! Very knowledgeable and friendly!!!

Ma
Review №81

GREAT GAMESTOP AND MY GO TOO LOCATION FOR GAMES

Mi
Review №82

The associates are really helpful and they always know whats new

Be
Review №83

Squares

Ka
Review №84

Yikes these people are rude at this location. Worst customer service EVER. Employees need classes on manners. Won’t be spending a dime in this store.

jo
Review №85

Sweet love the place.

Ri
Review №86

Game stop is always a good place to stop.Red dead is out.

Pr
Review №87

The guy behind the counter was super rude and almost tried to imply that the games I was trying to sell him were stolen. He also kept pushing for me to take the store credit over the cash, when I made it perfectly clear that he didnt have any pre-owned games I was interested in buying.0/10 experience, would not go back

Jo
Review №88

Been going to this gamestop for over 3 years now. This store has done nothing but go downhill. All they do is keep changing management and the new schmucks in here dont know what the hell they are doing. You ask a question and they look at you like your from another world and dont know what your talking about. Asked the manager last week if they were going to have a midnight release last night and he told me yeah we will start processing orders at 9 or 10 oclock on monday. Got there last night and it was a ghost town. Way to keep your customers happy and informed you dousche. We need the management back that knew how to run a store.

Da
Review №89

Mediocre service and sometimes it seems like the people there are a bit stuck on how important they feel.

Ca
Review №90

Manager wasnt very nice, Fifa 2015 cost 30 bucks and guy behind me offered his membership card for me to use and the sales associate was a c*nt.

Jo
Review №91

Stopped in to buy a game. The store has a large selection of games. There were 2 employees working and neither ever greeted us or asked if we needed help. We were the only customers in the store. So, I went online, ordered the game from Amazon and left.

br
Review №92

The clerk was very knowledgeable

Er
Review №93

Horrible Store, Avoid at all costs. You get different answers every time you call, They rip you off, trading a $60 game for $17, then resell at $49. Effin joke. Id rather deal with CRAIGSLIST!!!

Jo
Review №94

Horrible customer service, acting as if there job is impossible. Multitasking over the phone seems difficult. Not knowing products available, or answers to simple questions. I will NOT go back here.

Da
Review №95

Staff were friendly. Had what I needed cant say more

Jo
Review №96

Great place with employees that help if you dont understand certain things. They got it going on!😎

Ad
Review №97

Helpful but not the most knowledgeable.

Ka
Review №98

Didnt have what we were looking for but still a great store!

Or
Review №99

Its a gamestop.

Sy
Review №100

Great service

Information
19 Photos
100 Comments
4.1 Rating
  • Address:2723 Gulf to Bay Blvd, Clearwater, FL 33759, United States
  • Site:https://gamestop.com/store/us/fl/clearwater/2312/clearwater-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 727-726-5812
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations