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Ja
Review №1

Great store with fantastic customer service!! Went in to have my wife’s cell phone checked out. We thought it was broke because it wasn’t charging. Robb was extremely friendly and courteous. He figured out it was just something in the charging port.Will definitely go back there for any repairs needed!! Thanks Robb!

K
Review №2

GREAT!!!!! I cannot believe that they did not charge me WOW!! Took my daughter’s iPhone into the Clearwater location because the home button was making this clicking noise. Turns out the screws behind the screen were loose…. They fixed it I was in and out no charge !! They rock! If you need something fix I highly recommend checking them out.

Ia
Review №3

Went to the Gulf to bay location with a phone that would not charge. Before trying to sell me something that I may or may not need. Rob said debris is common and cleaned out the charger port. Pulled out something jammed in the port and would not let leave until he made sure it would charge. Excellent service and will definitely return for any mobile device issues!!

Sa
Review №4

Rob, Scott and Jordan were wonderful to work with! Very helpful. Very kind. Fast service. I went through a few loops, calling my carrier then the phone service itself and finally ended at uBreakiFix. Wish I found them first! My Samsung phone suddenly stopped reading my SIM card. Make sure you call for an appointment, or at least a time to arrive, mostly to help schedule your day most efficiently. They totally worked with my schedule. I dropped my phone off, returned home to do chores, could check the status of the repair the whole time online, returned for a quick pick up. I am very happy with my whole experience. Thank yall for making it so easy.

Si
Review №5

Woke up to a black screen on my phone and my first thought was to go straight over to the experts at uBreakiFix. In less than 10 minutes they were able to figure out the issue. Id recommend this place to everyone I know.If I could Id give them 10 stars ⭐

Cr
Review №6

This folks are amazing! Rob and his manager were very professional and they changed my screen in less than 2h. I highly recommend!!!!!

Br
Review №7

Jordan and Scott were lovely, my phone screen was repaired much faster than I excepted. Amazing and polite service. Definitely coming back! :)

Mi
Review №8

They did a great repair job on my wifes phone, in just hours!

ka
Review №9

Fixed my phone super fast! i was really glad to get it back in just a couple minutes!

Je
Review №10

Robb is awesome and so nice! Can’t go wrong here!

Su
Review №11

Fixed my Google Pixel phone. Had a crack in the corner of my screen. They are an authorized Google repair. Only negative is my phone screen sensitivity is not the same. Even after adjusting it myself to the highest sensitivity, its just not the same.

Fr
Review №12

At first I was a little turned off by the higher prices but the end result is nothing short of miraculous. Spend a bit more money with UBreakIFix and get better parts and people who know exactly what they are doing.The people here seem to really care about their customers. While I was waiting in line for service the lady I front of me was telling the checking associate how she fell in a pool with her phone. The guy behind the counter told her he could replace the screen and get her up and running but it would only be a temporary solution as with water damaged phones they tend to degrade over time. He gave her real options and even advised her that for a different fee he would throw a screen on for her so she could back up here data to the cloud so she could then purchase a new phone and restore it to how the other phone was set up.When I overheard that conversation I felt an overwhelming sensation of happiness. That another persons was willing to go out of their way to be 100% transparent and offer a few different solutions. When It was my turn to be checked in I asked the young man at the counter why he didn’t just take her money for the higher service. He told me it wasn’t the right thing to do. That people come to him when they are vulnerable, they broke a piece of every day tech that they can’t fathom being without and are looking for ways to gain connection back to their digital world.He told me that in this shop they like to be honest and lay out all viable options along with what each options will yield in time. That young man in particular has a very bright future ahead of him and I wish him the best, if more people could be as compassionate and truthful as he was.Great service by people who know what they are doing

Ju
Review №13

This place is the best. Wont be disappointed..

Ha
Review №14

Dont come into this store for repair. Ive already made a review and they asked me to contact them about it. I brought my PS4 for HDMI repair. They messed up my Hard drive and my entire ps4. My ps4 worked perfectly except for the bad HDMI port. They ended up damaging my console more than fixing and they refuse to pay for the damage or replace my console for what theyve done to it. Please read the picture Ive attached with this. Does this make any sense? So if you bring a device for repair that means if they break it they dont care to them it was already damage so if they break it even more it wont matter. My ps4 worked perfect. Turned on,Played disc and everything just no Output due to the HDMI port started loosing up and this is the response they gave me to breaking my console. Ill attach a photo of receipt to show how much they messed up my console. Does this look right to any of you? Highly recommend you dont come to this store.

Ge
Review №15

I brought my Google Pixel 3a here after dropping it in some springs while kayaking. While other places I called told me to get a new phone, uBreakiFix has an internal drying process that they offer. They are Google Certified, so they have a lot of knowledge and tools for Google phones. The staff was very friendly and responsive. They went above and beyond to make sure I got the best price and value of service. I highly recommend them!

Me
Review №16

Eddie was so helpful and made my repair easy.Super professional and kind. I’d recommend them to anyone

Jo
Review №17

Scott was awesome and did a phenomenal job highly recommend 👏

Ti
Review №18

I keep on coming back here, time after time, because these people are fantastic and very knowledgeable. Trust worthy and fast service here, I’d highly recommend. Thank you Ubreakifix! Leaving your store a happy man today.

Pa
Review №19

Clean and organized storefront. Friendly staff. Seamlessly installed a screen protector on my new phone for me quickly while I waited.

Ju
Review №20

Scott was very nice and helpful! Great service!

Sa
Review №21

This place is amazing. I was in and out in less than five minutes. They cleaned my iPhone and I wasn’t charged. 10 out of 10 would recommend

ch
Review №22

We had a few phones that needed to be fixed. They were efficient and very nice. One of the phones that just had debris in the port, the technician kindly fixed for free.

Ma
Review №23

More than happy!!! After taking my I phone 11 plus to AT&T and being told my phone was not covered for repair speaker and nothing they could do I went to Ubreakifix and having it fixed within 2 hours for ready for this No Charge.. couldn’t have been more relieved or happy!!!

Te
Review №24

There at least 20 open tables and we were told it was a 20 to 25 min. wait. We left immediately and went to the Wild rover Irish pub where I got the best burger Ive ever had.

Ar
Review №25

Well my store is in largo but I did go to another store in gulf to bay. Thank you Jordan for fixing my phone real quick. Nevertheless if you get a chance to fix any of your electronics come here they are very friendly and quick thank you

Sk
Review №26

Went to get the battery in my Samsung Galaxy S6 replaced. Service was prompt and professional and I was able to get my phone back the same day within 2 hours. Great prices too.

Au
Review №27

Awesome service, helped me through multiple issues and resolved everything extremely efficiently.

Ja
Review №28

AMAZING! Mark and Alex are the BEST! I could not be more happy with the quality of service I received. Took my Samsung S21 in for warranty work and these guys were amazing. Would recommend this store to anyone.

Au
Review №29

Just recently came in for a screen repair, was greeted politely by Jordan. Left with no phone issues and was handled professionally and with care. I will be gladly back for any other phone needs and would highly recommend to any of my friends if they need any repairs! Thank you ubreakifix and Jordan for your polite professionalism!

Ni
Review №30

Alex was awesome! He was very helpful, cheerful, and informative! The company is lucky to have him at the Gulf to Bay location. If you have issues with your electronics, go here and ask for Alex!!

Ka
Review №31

Jason and Bryan were very helpful and very professional. I had no complaints, and the service was very quick.

Al
Review №32

Mark was awesome! Helpful attitude, fixed device quickly and with a smile. Would recommend

Ra
Review №33

They were very friendly and helpful! Very fast and great service. Highly recommend them!!!

Lu
Review №34

Mark and Alex did a phenomenal job! Cracked phone was fixed in an hour like they said. Very happy with the world they did. Thank you guys. Saved my beach trip :)

al
Review №35

These guys are as professional as a repair shop could be. I brought my note 20 ultra plus to replace my screen and I had no idea it was still covered under manufacture warranty and the guy informed me of it replaced my screen within 2hrs and got me on my way. I couldnt be more happy with the service they provided me. Thank you so much.

Ki
Review №36

Luis Celpa is an amazing technician he helped me get my phone fixed very swiftly which seemed impossible to get through at the time. Next time I have a problem Im going straight to unbreakifix

Mi
Review №37

My wifes Google Pixel 4a had a cracked screen. Since the phone was only six months old and cost $350 we took it to a couple places for estimates. Both quoted $270 so she was about to get a new phone. I heard about uBreakiFix so I thought wed give them a try before buying a new one. $150 out the door, and it took less than two hours. Great service at a price far lower than competitors.

sh
Review №38

Cracked my MacBook Air screen and had a great experience here getting it fixed thanks to Mark and Alex! Only complaint is that the replaced top part is space grey and my laptop is silver, so its two-toned now. Otherwise, the service, quality, and customer experience was amazing!

Ro
Review №39

Special thanks to John Q for helping me fill out hte diagnostic form for insurance and getting me estimates.

Ke
Review №40

I always bring my phone here great work guys.

Lu
Review №41

I dropped a ps4 off for HDMi repair. They delayed for a week never kept me updated I had to call every single day to check up on updates. The day I finally got it was working it turned on and displayed but they messed up the hard drive I had to reset my ps4 and update it Because they were messing with my ps4 hard drive when they were not asked to. Than the ps4 kept freezing and lagging a lot. They didnt put thermal paste on the ps4 after being opened which they shouldve done right away before closing or ever been turned on after it was opened. Now I returned my ps4 due to stops working. After 3 days and 7 hours they tell me they could not fix it theyd issue a refund. They broke my ps4 more than it was and instead they offer me a refund not a new ps4 or anything just the 160 even tho they broke my console more than it was and its their fault.

Ha
Review №42

I had problem getting my iPhone 10 to charge and AT&T store where I bought the phone from was gonna charge me $150 to replace the piece and all I needed was to have it cleaned. It cost me $0.00. Thank you so much. I will go back

Br
Review №43

Eddie was amazing. He fixed my phone in no time!!! I can’t recommend them enough…

Fr
Review №44

Been here several times everything comes out looking new.

Da
Review №45

Everyone’s very helpful and professional ! Fast an trustworthy ! You guys are great

Je
Review №46

I received great service by John today replacing my screen protector. He provided fast, friendly, quick, and very informative service.

Sh
Review №47

Excellent service. Fast and polite. Highly recommend.

As
Review №48

I had a great experience today. It was a very quick and easy process, and everyone was super helpful and nice! I would definitely recommend!

An
Review №49

Very helpful and informative when it came to fixing g my phone and handling future electronics issues.

Co
Review №50

Recently brought my iPhone up here for a screen repair 3days ago and since it been shutting down and powering up by itself asked for discount their more concerned about a warranty I really dont need. At least fix what wasn’t broken which was my phone powering. And my screen repair was good I put protection screen on it same day took out my pocket this morning and it shattered protective scree is old but it still has the same damage on it . The phone it almost destroyed again it could be cause of the overheating since I got it back I dont know I just want it fixed it was hard for me to complete my review without it powering off

Ry
Review №51

The best place I’ve ever been. The music put me to sleep and they fixed my phone. Boom!

Ro
Review №52

I was in a bind. On my Birthday my phone froze up!! Mark and Evan helped me promtly.......they not only fixed my phone as they promised they would but they did it in way less time than they quoted me......it only took them 20mins!! I am so greatful that they handled this for me fast!!! Thanks guys!!!!

Ro
Review №53

I couldn’t. Charge my iPhone there was plastic stuck in there and I took it to them They removed. It free of charge what a great place thank you

La
Review №54

Jordan was very helpful and she took her time to explain when we had questions.

Ja
Review №55

Amazing service, everyone was so nice to work with especially Jordyn, I highly recommend using this team. I went in to fix a broken iPhone screen but was given a great deal on a replacement battery and support plan, they also finished the job very quickly, I was surprised. I will be using them for all my future fixes which seems to happen a lot in our family with three kids running around the house : ) LOL

Sc
Review №56

Walked in and was taken care of immediately. Great customer service

Mi
Review №57

I have had to get my daughters phone fixed twice now and this place is amazing! Very fast and great prices!

Ca
Review №58

Great service, phone looks amazing and good price !

Ra
Review №59

I had a wonder full experience here at this U fix’s it. I highly recommend this store!

Ro
Review №60

On vacation and what great service!! They helped me get my phone fixed it was easy and great customer service. Thanks Jordan and the team for all your help!!

Wi
Review №61

So I dropped my phone and cracked it. I took it to these guys and they immediatly looked it over and ordered the part and had it fixed in two days. There were a couple of minor problems and I had to bring it back once but the guys figured them out and it is now completely fixed. Impressive! It was an expensive fix but I like my phone. Ill remember these guys.

Ma
Review №62

Thanks to John and Jordan for a wonderful service. Got my phone fixed very fast

St
Review №63

Great service quick and easy. Great employees as well

Al
Review №64

Their service are really good and work quick. They are super nice, and easy to talk to. Really recommend!

Da
Review №65

I was having issues with my PS4 as it wasn’t displaying an image. Brought it in for an HDMI replacement but was told that it wasn’t actually the port but one on the smaller chips behind the port. At first I thought they were just being lazy and asked if they would just try the port. So they added a new port on and it still didn’t display an image. The thing that surprised me wasn’t that it didn’t work but the level of service. They didn’t try and argue with me regarding port and actually did something I asked. When it ended up not working they professionally informed me how this issue happened and how it can be circumvented. Most shops probably would have tossed me and my problems to the curb but this place treated my like an equal and valued my input and enlightened me when I was incorrect. The best part is they didn’t charge me for the service they performed since the service didn’t fix my problem

Na
Review №66

The employee, John, really helped me a lot with my laptop. He even took his time to show me alternative ways to fix the settings of my laptop. Very kind and awesome at explaining the concepts clearly. Good job!

1K
Review №67

John’s the best, great customer service, fast repair time!

R
Review №68

Mark was great, took the time to identify the issue and solved it perfectly.

Ja
Review №69

I went in here because I thought my charging port was broken on my phone, but Mark was incredibly helpful and pointed out that it just needed a cleaning. He then cleaned it for FREE. He easily could have scammed me for the full phone repair, and I wouldn’t have known. 10/10 would come back again Mark you’re the man.

P
Review №70

The tech was very helpful and informative. Thank you for letting me know about my photos. Bummer for me

Le
Review №71

Ive brought 2 phones here for battery replacement and had issues after each. My iPhone rattled after I had the battery replaced and eventually stopped working completely. My Android phone had the NFC chip stop working and the back cover came loose. The new battery swelled and prevented the side buttons from working.Update:uBreakIFix replaced the battery and fixed the related damage under warranty. While this was a difficult experience they did make it right in the end.

Ga
Review №72

I enjoy coming into this site. It is very superior experiance than even going to other ubreskit locations. All agents are great. Jordan especially is always pleasant,friendly, patient,professioal, and truelly resonsive to my comlex and specific needs. Her suggestions have been so positively effective that they may qualify as an increase of quality of life to this old man. Thanks Jordan.

Sh
Review №73

Really happy with the fix of a phone with broken charge port. Seriously helped me save alot the phone still works and was a backup with so many old photos, I know where to go if I ever need help again, THANK YOU.

Pe
Review №74

Alex is incredibly helpful, this man deserves a raise and a promotion!!

Gi
Review №75

They were very helpful and the customer service was amazing!

Li
Review №76

Thank you mark and Alex for the quick fix on my iPhone

Ja
Review №77

Great work. Fast and easy! Would recommend every time!!

Jo
Review №78

Great place! Fast and easy

ev
Review №79

Broke my phone screen, brought it in an hour before they closed and they had it ready for me the next morning right on time. Was surprised they had my screen on hand ready to repair, the lady that helped me was super kind! Forgot to ask for her name. Come here and skip cpr phone repair!

Jo
Review №80

They did an amazing job on my iPhone 11

Al
Review №81

Alex was absolutely amazing. Fixed a stuck charger point on the spot.

Ju
Review №82

Quick and easy service. Very friendly and knowledgeable staff!

He
Review №83

I could not charge my iphone which is necessary for me to access my work computer. I phoned Jordan and she said I could have an appointment right after my work. They said would have it one way or another before they closed. It could be dirty or the port needed replacing. She checked the parts were in stock before I went. It was dirty they cleaned it for no charge. She was awesome because I was freaking thinking I couldnt work the next day. Totally recommend.

Se
Review №84

Great customer service from Mark and Alex! Thank you for the help!

ma
Review №85

Excellent ! First they only allow one person at a time in their lobby. Great job of keeping everyone safe. They replace the battery in my Google phone. They had the battery in stock. I was happy that I didnt have to wait for it to be shipped in and could have my phone repaired in under 2 hours. I returned in 2 hours and the phone was ready for me repaired correctly. The sales woman behind the counter was very knowledgeable of the phone and explained to me the process of how they would replace my battery and I would not lose any of my apps or information. Definitely would recommend this place.

Jo
Review №86

Very good service! I felt like she was taking care of me.

Ci
Review №87

Quick and awesome! Thank you for the help.

Yo
Review №88

Mark & jordan amazing people & didn’t take as long i loved the service, came back to my phone brand new definitely recommend this place :))!

Jo
Review №89

Scott and staff was awesome!

Lu
Review №90

Screen fixed :) nice people

Ji
Review №91

Great job in short rtime

Pa
Review №92

John had it fixed fast and was very pleasant to work with. What a relief to have it fixed within a few hours and before the promised time and back in my hands.

Vi
Review №93

Great customer service and fixed my phone fast!

Lu
Review №94

Always fast to fix our phones no sense in buying a new phone!! Thanks Mark

Am
Review №95

Great professional service.Loved the service 💙Thank you Jordn

Mi
Review №96

Great customer friendly competent employees. Took care of my phone issues like it never happened. Thx so much!!

Me
Review №97

They fixed the cracked screen on my phone very fast and did an excellent job! They ordered the screen, got it the next day, and boom, my phone screen was fixed. :) Highly recommend

To
Review №98

John was absolutely amazing, super friendly, great customer service, and a very clean store!

To
Review №99

Was helped by Alex, super helpful and friendly

Jo
Review №100

Great people and staff ready to help with your phone needs and any questions you have I strongly recommend them.

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