The countryside mall / westshore mall continues to be a staple in the area, even with the pandemic closing a few of the stores and restaurants. This GameStop had the same energetic, informative, and helpful staff as they usually do. Although we werent able to find exactly what we were looking for, we were directed on where to find it.

Went in today and wasnt impressed. I had questions regarding a system and the worker seemed annoyed about me asking prices and was unwilling to sell me any of the 4 Nintendo switch systems they had without all their added accessories that I didnt need adding another nearly $80 to my final purchase price.Gme to the moon but this ape was not happy with the support I got from fellow ape.

Employees greeted as entered store and asked if we needed help finding anything. Store had everything stocked as online stated. Check out employee did great job explaining promotions.

Good gaming store. We were looking for game tshirys which they were very limited on.

Very friendly and amazing people. Peter and Neil both were very helpful with the questions my bf and I had and I left with more than I expected to. All in all, great employees with great attitudes.

Just want to give a huge shout out to the dynamic duo Cory and Brian. These 2 guys are always so helpful when I come in and I really appreciate that. Thanks for being awesome guys. #Winning

The guys here are fantastic! I had a couple pre-orders that benefited from a daily deal and they called so I didnt miss out. Top notch.

I went to the local Gamestop at Westfield mall in Clearwater with my son and we were approached by one of the clerks saying You guys have masks?! No hello, no welcome, basically no manners, as you would probably expect from someone looking the way he did. Mommas basement all over this guy!We replied, We dont need masks! He responded, Yes you do! Its the policy! I said Whos policy? He said OUR policy!I didnt know Gamestop clerks are also doctors, but anyways. I said to my son OK lets go, its their loss To which the same arrogant clerk replied with a smirk on his fat face I dont think so!I have spent thousands of dollars in Gamestop for the last 20 years on collectibles and games!I believe its time to look elsewhere, where customers are actually appreciated and properly greeted when approached!!!

Was just browsing for an XBOX X for my husband. The store clerk laughed at me because apparently, they just came out, and have sold out every day, every where, for the last few weeks 😑Stores are unavailable to keep up with the supply and demand. Glad to know people are using their stimulus money wisely!

Ok more collectables then games

My husband purchased a SCUF gaming controller in June from this location. It is a professional gaming controller so we also purchased the 49.99 warranty on top of the price of the controller. Less than two months of use and there is something wrong with the pads inside the controller that cannot be fixed by replacing the joy stick so we call to ask to use the warranty which guarantees a replacement. They can’t find the replacement but promise I will get a call back. One week goes by, two, three weeks. So I call again and spoke to Thomas. Thomas tells me he can’t fulfill the warranty, and I can’t have a refund that I can only get store credit, but not for the warranty they can’t honor. I called Game Stop’s customer service which is clearly also incomplete . They took my information as well as Thomas’ and the store location as well as what had occurred over the last several weeks. It’s now been three weeks since that phone call and nothing. So I took the controller in to this location and Guess who’s there with an attitude? Thomas. So I tell him why I’m there and that I’m willing to take store credit for the controller and the warranty. He continues to argue with me about why he can’t refund the warranty that we couldn’t use and they couldn’t honor. He told me well you’ll need it for the next item you purchase. I tell him we won’t be purchasing anything further from GameStop. This back and forth continues until- GUESS WHAT. He gives store credit for the controller and warranty. The thing he said he absolutely couldn’t do. We will never be purchasing a thing. His customer service was absolutely abhorrent and I have worked in customer service for years. He practical flung the gift card at me and I quickly left because his anger is not a quality that a person who works with people should have and honestly I was scared of his demeanor. It’s not hard to do the right thing if you can’t honor your company’s warranty. Clearly GameStop has no concept of good customer service or good employees. My husband has spent thousands over the years and this will be the last dollar we ever spend. I’m annoyed that I even have the store credit because I don’t care to shop there ever again.

Oh the days before digital technology when I used to have to ride my bike to GameStop, trade in some games and pre-order Halo 2. Or the midnight releases of Gears of War and Smash Brothers where people had systems set up on generators just so they can play while they waited outside the store. But now all it takes is a couple flicks of the thumb and a couple presses of the other to get to the PlayStation store or the Xbox store or steam. And unfortunately just like Old yeller GameStop is eventually going to get put down. I know my homeboys on Wall Street Bets are really trying to resurrect this place but as a hardcore gamer there really is not much incentive to come here anymore. Amazon,Best Buy, eBay and the aforementioned digital stores are beating this place like my Buccaneers would beat a peewee football team.

Cory and Brian are always so nice giving me my daily dose of my hero academia merch. Thank you to the both of you and thanks Cory for the lanyards!! ☺️

My preferred one stop gaming store

Mask mandate and state of emergency is over and vaccines are readily available, yet this store hassles customers over masks. Shop elsewhere

Nice, but everything is going digital.

Came here and bought two 10 dollar psn cards got home and one did not work. The employees cared more about having a conversation with eachother then they did doing their job. They did not seem professional at this location like other workers do at other gamestops. Had to call sony to fix gamestops mistake

Employees were really nice but their inventory was very very limited

It is good but they dont pay attention to them

Been a customer for this GameStop for over a decade and have never had a single issue in 50+ transactions. Went to a different GameStop one time and immediately had issues. This specific one is the best by far and highly recommended.

Nice employees and nice store

I was very impressed at the level of customer service in the baby Area

Helpful and knowledgeable staff.

The store is very small compared to the other GameStop stores in the area. They have a nice selection of games here. I found it to be very crowded and hard to get around in due to the layout. The employees were very nice and friendly.

Very knowledgeable staff

Always have a good experience at gamestop. The staff is always helpful and friendly.

Go out of business already. Rip off traders. Should be illegal.

Always Great. Countryside Mall store smaller than most though.

Great told me the best deal for what I wanted and not the most expensive version of it!!!

Nice service

Lindsey and Kayla were 2 of the most friendliest associates that have ever assisted me in any GameStop location that Ive been to. After a recent, horrible experience in the Clearwater location, they reminded me why I love going to GameStop. Great customer service, great conversation and great experience all around. Check out this GameStop !!!!!!

Very busy for the Hollidays yet the staff was nice and productive thanks gamestop staff @countrysidemall!!!

Great place to buy gifts or take the kids for a fun toy of game

Dan was awesome, he recommended games for our son for the Nintendo switch

Staff was terrible n rudeI bought one pre owned game n was the only customer in the store and when I got home to play it he neglected to put it in the case.. Really? One job to do and failed miserably

Awesome staff at this location with great insight on most games/accessories. Definitely one of the better GameStops in the area!

Staff is really helpful! Good selection of games!!

Stock price is wack

The lady at the desk was very helpful, also great with my son who had many questions.

Very professional and family orientated. Greeted when I came in. Immediately was assisted. Ended up buying a game I wouldnt normally go for and I love it.

All the staff here are so friendly, they can always help me out, Ive been able to buy a Xbox 360 and PS4 from here and they helped me out with it.

Great warranty on games, smells funny but the selection is nice and the staff is helpful

Great location, staff is knowledgeable. Preordering is very painless here.

One of the employees yelled at my daughter for accidentally going behind the desk. She was looking at items for the Wii that was kind in between the sales floor and the desk. She wasnt paying attention to where she was going. He said you cant go back here. I told him she wasnt trying to go back there. She was looking at something. He apologized.

Surprised to say, the staff has been friendly and more than willing to help everyone that goes there.

Gabe, sir you should be ashamed of yourself. Treating those two children in such disregard for their feelings and emotions as your prejudice decided to sell the very item they were in process of purchasing from your store to a customer who was inline behind them.

Everyone is so nice. Brooke is amazing

Nice employees, but the site would benefit from demo games.

Today i just bought a pre owned game and the workers there are nice.

Worst gamestop experience ever will not go back to countryside gamestop again ... worst ever!!!!!

Great customer service and the beast selection of games.

Dude at the counter was rude

Helpful folks and lots of choices

Associates have always been pleasant and helpful, every time I stop by.

Good and prompt service, and knowledgeable about their products

Great place. Great service.

Love the selection of stores they have there

Great place to find good games for less money and nice toy and five nights at freddys stuff

Great place to get games!

Good trade ins for da lite games

Love this store!

They had what I wanted or needed

Very helpful people at Shoppes at Boot Ranch GameStop

Worst place to sell back your video games. They buy your used video games for 20% of what you paid for and then turn around and sell it for 80% of the retail. Even if you bought it days ago and dont like it, they wont give you anywhere close to what its worth or what you paid for. Its the same thing with used electronics, they rip you off when buying back but then sell at almost retail.

As well-stocked as any GameStop. Expect to pay a premium for the service and convenience factor here

Very helpful staff.

Well stocked, nice employees too!

Eh, they only have second hand/used hardware.

Helpful staff

Found what i was looking for. Lots of pre owned titles to choose from.

I love all the games I got

Tried to exchange my Xbox 360 wired controller under warranty program...after 2 phone calls and 3 stores, Ive yet to get my Microsoft controller replaced.

They need to come down on the price of their used products.

Very helpful staff.

Kids favorite place

They have re wrapped used games and sold em as new. If it has been opened from sonys wrap it is used

Made my son happy

Great staff ... informative

Its good for games at low prices

Very well informed

Very rude manager even though I had just spent $500

Kind of expensive but a great selection.

My sons fav place

Only reason I even go in this mall anymore other then to catch a movie.

Excellent selection.

Clean and friendly staff.

Love the game selection

Great knowledge of the games

Great service

Vary helpful employees

They got games n stuff

Employees are friendly

Its ok

Really helpful

It is ok

Helpfully place

Best

Super

👍👍👍👍👍👍

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