Very friendly and helpful people.Thomas was particularly helpful with some installation tips.

Courteous sales rep but store seems dark and old. Price was a little higher than elsewhere.

Great place with wonderful customer service. Purchased a tile floor from Derrick.He was extremely helpful.

They have a huge choice of tile. I purchased marble tile at the Clearwater location. They let us open the boxes and pick the tiles individually which was very nice to get the look just right. They also replace any broken tiles found in the boxes. I had my own installer. The floor is beautiful and the color a joy.

Never showed up for the estimate. Twice this happened

I was very pleased with the staff very friendly also Jo showed me lots of samples that would go with my decor.She was very knowledgeable of her products.,and the price was reasonable. The installers did awesome job Diego and Carlos.I would highly recommed JB factory. I loved my floor I was a happy customer

Easy purchase of vinyl. Plank flooring great selection

Cant say enough good things about the staff. I love the response time in helping me find flooring. Tom was amazing in helping my dad and I secure the right product for my house for an affordable price.

Excellent prices and friendly service. I am a fan. Decided to buy from them and have them install too. I was looking for a bargain and I found it! I am a happy camper.

Terrible installation. Had them back several times and no satisfaction. The carpet was cut too short. Then the product itself started falling apart. Called them and CEO came out. He was very condescending and unhelpful. Called Mohawk and they have not helped. Better Business complaint filed and so far the situation temsins the same! Dont waste your $$$ like we did.

Exactly what I wanted.

They put up with my 70yr old mother and 2yr old. Everyone left happy. They are miracle workers.

Great customer service. Just waiting for installation.

Takes advantage of the elderly. Cant do basic math. The worst salesman ever. The company they hired to install was good and professional

The staff was very friendly. Prices were cheeper than many other places I looked at. It was installed the next day. What else could you ask for? Thanks

This place had good service and good products.great prices.thank you Marie. I’ll be back for sure.

Very good service.

Good selection.

Not helpful and limit floor