Employees were very helpful and welcoming. We went in for life vests, but noticed that they have a large selection of kayaks too. will be back!!
Very good parts and serviceGood job Emma & ken they were very helpful
All a boater/captain/fisher needs under one roof to cruise safely and legally. Quality merchandise that will last a long time in harsh salty environments. And look sharp while you are doing it.
Needed some small parts in a cooler and they had everything in stock staff was very attentive and took care of us
Has a decent selection of high quality (big name brands) for all fishing and boating gear, clothing, and parts. Be be prepared to pay top dollar but its good quality! Very friendly and helpful staff as well!
Fred was so helpful when we came in to find non marking shoes for my son who details boats.
Had some of the items we needed. Was over priced on all we purchased.
They were great! Richard went the extra mile and made sure I got the bleeder lines for my boat engine.
I TOOK SOMETHING THERE THAT I BOUGHT TO SEE IF THEY HAD SOMEPLACE THAT I COULD TAKE IT TO GET IT FIXED. AND TO MY SURPRISE WEST MARINE JUST TRADED IT OUT FOR A BRAND NEW ONE. THEY ARE A FANTASTIC COMPANY. I NEVER EVER EXPECTED THAT. I WOULD RECOMMEND WEST MARINE FOR ALL OF ANYONES BOATING NEEDS. HAPPY BOATING EVERYONE, WITH SUMMER JUST ABOUT HERE.
I originally spoke with Chris who went above and beyond locating the item I was interested in purchasing. When I went to my store Emma too went above and beyond and then helped me load my car. I cant say enough about the Clearwater store and their staff. Thank you for helping me with my sons gift. We will definitely be going there for our future boating needs.
I love thats store
West marine has not been keeping it shelves stocked up. Everytime I go there I have a 50 50 chance that it is in stock.
Great brands and prices, Owned by a REAL sailor!:)
Tremendous selection and friendly helpful staff. Great location with tons of parking.
Excellent variation of everything
They are always great. I appreciate every one of yall.
Great staff, competitive prices, and lots of quality stuff in stock.
Friendly staff, decent selection. Prices are high but you cant have everything.
Everything you need for marine gear boats cloths they have it all. A bit pricy but thats to be expected. Staff is nice friendly and helpful
Helpful staff. Well stocked.
This West Marine is great. Staff is awesome. They used to have a guy who just left that worked at the fishing area. A cool dude with a solid beard. Cant remember his name, but always took good care of me and other customers. Like a touch of grease on a new reel. Cheers to this store.
Well laidout and easy to find what was needed. Customer service was great.
A great place to shop for your marine needs.
Great customer service. Informative, professional, Prices are at times slightly higher but there are deals to had and they back there products.
Well stocked boating store.
Emma at this location was amazing helping us out. It is worth the drive to choose this store and work with her!
Don’t buy the float saddles. We kept ours on the porch out of the sun. We only sat on them. No rough housing. Both saddles tore in the middle. They are not cheap to buy. We took them back and MW said yes they do that and we don’t return them. Will never shop there again.
This store went above and beyond to help me get all the items I needed. Ellie spent hours helping me locate specific stereo parts and getting them all in one location. I was so impressed with the customer service. What a great crew!
Great selection very nice store
Customer service champions!
Customer service is courteous and patient.
I bought a floor model depth finder. Was promised it was in working condition and it was not. The sonar constantly goes in and out. When I attempted to return the item they informed me that they would not accept a return. Ive only had the product a week and they want to send it for a warranty claim. That will take weeks to be resolved and I need it for a trip. Wont be shopping here again.Customer service is also very poor. Was put on hold several times for a simple question and the people were less than pleasant.I will be contacting corporate hopefully they can resolve my issue.
Good customer service..They are very accommodating to assist you find what your looking for..
They always have what I need to stay afloat
Staff is amazing. Easy return policies and super helpful.
Its where I go when I need apart and dont wanna wait for it online
Awesome place and really helpful employees.. great place to shop
I just want to warn everyone about West Marine. So I bought something from the store with my debit card and then asked my wife to return around $100 just extra items my mechanic asked for but didn’t need. So my wife was not able to get the credit put back on my debit card even though she had the receipt. So we got a gift and this is where it gets really bad. So of coarse having a boat we bought more items and this time online huge mistake. So they put a hold on our gift card for the same amount as the purchase and so today I went to get more boat stuff and tried to use the rest of the gift card but that was a no go. So we called and found out about this hold they put on their gift card and that was two weeks ago and now they are saying another week to get my own money back. Just a word of advise don’t mess with west marine gift cards. Don’t buy them for anyone!
Owning a Boat can be a joy or a headache depending on the day of the week. When shopping for a part or a product at West Marine makes that headache much less painful. With a professional staff eager to assist you, always knowing the parts and products they carry. It makes your shopping fast and pleasurable.
Super helpful and friendly staff here, but the location does not seem to be as well stocked as other locations Ive been to. This could also be a factor of Covid so Ill give them the benefit of the doubt thats is just temporary.
I have been a customer of this store for over a year now, having experienced West Marine stores in Maryland and Virginia. After having spent many thousands of $ at this store while rehabbing my boat, I can tell you I havent met a more professional crew. They are knowledgeable, pleasant and thorough. Yes, they occasionally have had employees that dont meet standards, but they dont last long...any business owner would empathize. You just need to talk to a manager about those issues. If you spend a little time using some basic conversational and adult social skills, you will find that these guys know their stuff and are happy to pass along their knowledge. Now for some helpful stuff: Ive shopped extensively for boat parts, electronics, hardware etc. on my restoration project and here are some of my conclusions. Their parts are competitively priced and if you are lucky enough to have Sierra aftermarket parts for your engine, youll not get a cheaper price even on-line (after shipping). Dan, the parts manager, knows his stuff and will honestly tell you if there is a better deal to be had. Ive had repair work done here and the shop is very detailed in their work...no shortcuts that will leave you stranded on the water with a $250 Tow Boat bill. The hardware and other merchandise isnt the cheapest to be found on-line (once again check shipping costs first) but the quality of what they carry isnt matched. Ive bought everything needed to outfit a boat from the waterline up and used it almost every week with no malfunctions. Be a smart customer and you cant do better with these guys.
West Marine tries very hard to make every customer happy. Expensive yes, however they have an extensive in-house and online inventory. Associate support totally depends on the individual, not everyone is knowledgeable about boats. They (WM) is also shifting away from marine supply to active clothing.
Overpriced, very little sailing gear, staff doesnt know their products.
Great place to shop for being a fisherman/fisherwoman and owning a boat!!
Love this place . Inventiey starting to be replenished.
I purchased an ignition switch on Sat for my boat. It malfunctioned and I brought it back for an exchange. No hassle and very helpful sales guys. I was in and out in 5 min. 5 star service
Nice servíces like nightclub stay out I dont care what you come to buy
Beautiful store great friendly staff ... Great products
Rob was 👍 great.
A ton of variety items but way over priced & the employees are hovering nearby as your just looking at an item.
Great store with even more amazing sales associates. Bought a couple rod and reels and got a bunch of tips for fishing in the local area. Really appreciate the help from this store. They knew exactly what I needed for the fishing I was going to do.
No longer a service center. No longer a Mercury Marine dealer. I though the new location wouldve been a great upgrade, but no. They are only a retail outlet now. Save your $$ and order online from another retailer. A blessing in disguise.
A necessary evil in the boating world. Yes I really like West Marine. It really is a nice store. I just wish I could go in and get what I want for less than a couple of hundred dollar bill every time I go in. A boat is a hole in the water that we throw money in. West Marine keeps me going, but they are the place that the hole drains to. Thanks for being professional and helping me with what ever I need. Your products are great, I just wish I could come in and buy those stainless screws, without ending up with a couple of shirts, and some new shoes to go with them.
Low inventory no customer service
They were more than helpful, its not the West Marine of an few years ago. Higher prices top notch customer service.
Great place for parts and equipment... yes, you might pay a little more, but the return policy and the ability to peruse various models, styles, etc is unmatched. very helpful and knowledgeable staff.
Much bigger than the south tampa store. Captain Tony was beyond helpful and we were grateful to have run into him in the store. As new boaters, he took time to explain different products to us. His time was much appreciated!
Friendly people but the worst prices for what they are selling anywhere. I very much recommend shopping on Amazon over West as you will save 25 to 50% on just about everything you can purchase in the store. Personally, I dont go in a West Marine anymore unless Im about to have a catastrophic system failure on board.
I wanted to say thanks. I came in there with an electronic problem. This was just before a long distance kayak race. All of the employees were friendly and helpful. They were able to fix my problem. One less thing to worry about. It was much appreciated. Looking forward to the new store.
Great place to look at products but prices are a bit high
This West Marine is always clean and very organized. The staff is super friendly, knowledgeable and helpful. Occasionally, you can find really good sales here too. Also, little known fact, this West Marine does boat repairs in-house.
Excellent. Courteous and friendly staff. Knew exactly what l needed. In and out in minutes.
Decent staff, very clean. Good stock
Good selection of stainless steel hardware, other accessories including shoes and apparel.
Friendly and knowledgeable staff.
Nice place. As compulsive fisherman I shouldnt go there. 😫
Good supply, good prices for items that you need right now. customer service is good as well. they have a service area and parts department, good sized selection of items
A little pricey, but very helpful staff. Plus if you need it for your boat, they have it in stock.
Drove almost a hr to get here after i called and was told my part was here was wrong part. No costumer service this place is shot
Nice people but they carry basic marine items.
Great service
Worse experience ever..trying to spend $2500 on a trolling motor and they keep trying to kick me out of store because i had to call bank to increase spending limit. Will not return!!! Lost a $2500 sale!!!!
Compared to other stores this one is small already and I think half the store is clothing items. Someone there needs to take a 101 course in ordering inventory because they suck at it. Every time Ive been in there the thing I went to get is sold out. Dont wast your time go to Amazon its cheaper and you will get it faster.
4 people working and just standing around. Just needed to cut a peace of hose no cutters available or employees. 20 minutes to get a hose cut.
Very nice store. Great helpful friendly staff. Good selection
Anything you need for boating under one roof. Very helpful service.
Best boat and water sport supplier!They are not a discount store.
Beautiful store has a lot to offer regular retail pricing
Majority of the staff here, are useless and rude. They make everything a hassle, especially if you bought something at another west marine. With the amount of money people spend here they should be willing to go above and beyond for any issue. Its a shame theres not more marine stores locally, cause if there were this would be bottom of list to get supplies at.
Awesome
Super West Marine.....the place has everything and very close to my house so I can turn projects quickly...
Great staff but its west marine prices and policies. 5 star staff 1 star west marine.
Prices are high but staff tries to be helpful.Its West Marine, when you need it now, where else ya gonna go?
They had exactly the parts their web site said they had.
Prices are high but if you need something quickly, they usually have it.
Knowledgeable service.
First time fisher. Great guidence and set up.
Knowledgeable friendly staff. High high prices.
Great place for boat supplies huge selection and good prices
Richard provided me excellent customer service!! Great job!!
Great people and prices they have all the toys
They dont carry merc parts so doesnt benefit me much
Great customer service, nice selection of product, expensive as marine goods typically are, frequent sale items.
Wouldnt price match comproble product.
This is a quote on monthly prices for La Fitness next door
West is great for many marine items, not for others, but this store is immaculate and friendly.
Friendly staff. Good deals
Has what you need