An amazing experience from ordering to delivery. Ask for Scott. Hes truly wonderful to work with. We ordered a boat and it came in early. Scott took us out for lessons and we felt comfortable being on our own. He even showed us how to dock our boat on our lift. Thank you Scott and Cycle Springs for everything. We love our new boat sooooo muchβΌοΈ π π€π₯³ππ€π₯³ππ₯
So very happy with our experience. We put down a deposit in June 2021 thinking we would not get our new boat until 2022 but it came in, in October 2021 and we could not be more happy. The staff was friendly and Scott E was wonderful. After signing the paperwork we got to get a 101 class on the lake and got all our questions answered about our new boat. The best experience we could ask for. Thanks to everyone at Cycle Springs!!
Our experience was great! We worked with Vernon as our salesman and he was wonderful. We are not from the area and wanted a specific boat and he was very helpful and good with communication back and forth and keeping us updated on the process. When we met in person to pick it up he was ready, efficient, and had everything set to go. He was very thorough with his walk thru of the boat and ensured we were completely satisfied before we left. We would definitely recommend them and will shop here again when the need comes.
These guys were absolutely awesome! Trent took care of everything over the phone pretty much all I had to do was sign the papers when I was ready! Dave helped me pick out all the right gear! Definitely would recommend these guys to anyone they are by far the best felt super taken care even until delivery! I forgot the drivers name but he was super fast and on time the whole process with these guys was amazing!
Called 3 dealerships for best cash price on a Yamaha 110. Vernon ( my salesman)from cyclesprings gave me the best price right off the bat. Picked up the new bike and went ahead and bought another 4 wheeler while i was there. Vernon took great care of me. Also found most of the salesman i talked to while waiting were all good guys with much info. Thanks everyone.
If youβre looking for professionalism, a great attitude, premium products, and just an overall amazing purchasing experience? Then you have to visit Cycle Springs and ask for Mike Houston! Mike is hands-down the best dealer Iβve ever dealt with seriously! If I am looking to make a purchase and Mike sells it, I will not go anywhere else but Mike. Iβve couldnβt ask for a more positive experience. I will be back!!!πͺπΎππͺπΎ πππΎ πππΎ
I cant say enough good things about the Cycle Springs staff and facility. The showrooms are clean, open, and inviting. Inventory is well laid about and organized. My sales rep Scott Ellis knocked it out of the park with communication during the process of ordering a Yamaha boat and was able to deliver the boat ahead of schedule. When I went to pickup the boat, Scott couldnt have made the process easier or more enjoyable. He set up everything via phone prior to my arrival, greeted me with a smile from the moment I walked in the door, made recommendations about assessories, helped out with a service schedule for the boat, and made the paperwork a snap. Five stars for Scott and his team all the way!
After waiting a few months for new boats to arrive, Trent Duttry and his crew at Cycle Springs came through for us with a GORGEOUS 2022 AR210 jet boat. This hot new boat is so sleek without clunky engines cluttering up the transom or a prop to worry about. Well worth the wait and we cant wait to pick out some extra goodies. Thanks again!
Tyler did an awesome job helping us buy our new 2022 Yamaha jet ski! He was courteous and professional! Highly recommend going to cycle springs when looking for a new toy!
Called the dealer on a Tuesday to see if there were any used Slingshots in their inventory. Talked with Tyler Gardner and discovered that one was available. Visited the shop that day, took it for a test ride, completed the paperwork, returned the next day and drove it home.It was showroom ready when I picked it up, and Tyler and the shop policy made the entire transaction easy and quick.This is a great dealership - and I have visited their service department in the past with my first Slingshot.Sales and Service both have EXCELLENT customer focused associates.Kudos to this dealership. Wonderful folks to work with.
So long story short after a lot of on line research I kept running into one dealers positive reviews on many many social media platforms.Let me tell you itβs true.Vernon my sales representative was fantastic !He has been the best! Vernon answers every single question Iβve ever had.He gave me the heads up on a 2021 RXT 300 and boom I own it!Iβm waiting on a 2022 GTI 170 SE!This is the place to go and definitely ask for Vernon!
We have been customers of Cycle Springs for over 6 years. We have bought 3 jet skis and most recently bought our beautiful 2022 Yamaha AR210. We have always been treated with great respect and professionalism. Our salesman, Mike Houston, is top notch and just like family. If you are looking for a new toy, give Mike a call, hes the best!
Best first boat purchase ever! Vernon helped me get my boat after ordering 3 months in advance and Mike Houston helped finish the purchase! They made it very simple no easy for me. Thanks to the those two and Tom for assisting with the water test drive! Went from knowing nothing to so much in so little time thanks! Best water dealer from start to finish!
The entire team was super knowledgeable and very helpful overall. I had a lot of questions, and they patiently answered all of them. Family owned business, which is beyond obvious because of how youβre treated. Few and far between nowadays.
Just picked up my slingshot after waiting 3 months. Mike Houston made the experience extremely smooth for me and my partner. Paper work was a breeze he had everything set up for us. Showed us how to use every part of the slingshot and He waited outside in the hot sun while we test drove it to make sure we were comfortable with it. Mike went above and beyond recommending accessories for the slingshot and explaining its use. Thank you !
This place is amazing! I recently visited looking for a Jet Ski. I thought this was going to be a stressful process but they are so easy to work with, especially Luis, I canβt thank him enough for his patience and knowledge. He made sure I left the place satisfied and was extremely helpful. I totally recommend him for great customer service, and will definitely be back soon !
Great experience and nice knowledgeable people! Vernon helped us from beginning to end with exceptional service and attention to detail. Dave went the extra mile helping us with accessories etc. So nice to meet the owners and other staff as well. Totally worth the drive from NC to FLA!
Cycle Springs Powersports, the home of the lifetime engine warranty is the place to go. The sales staff is great with Peggy Caruso leading the way. She is not only knowledgeable and professional, she is an experienced rider. Cycle Springs has a lot of perks that most dealers do not have. Go have a look see, you will be amazed at the deals and the support. I purchased a brand new Yamaha motorcycle yesterday. It was fast and easy, time to ride!
I had an awesome experience at Cyclesprings. I was lucky enough to buy the bike of my dreams from them, a matte black 2020 CBR600RR. They were just as energetic as I was and everyone was happy to help and encouraging. I put a deposit down on the bike and came from out of state several days later to close the sale. Tyler had everything ready for me and was very efficient. I definitely had an awesome experience and would love to shop here again for my next motorsports purchase. Thank you guys!!
We picked up our 195 FSH Deluxe last week from Cycle Springs and could not have made a better decision by choosing them as our dealer. Scott Ellis, our salesperson could not have been more accommodating in every aspect of our purchase journey. We opted for the Deluxe model so we could have the Cycle Springs custom Hard T-top installed along with other options. Our boat is setup for fishing but will be perfect just to hang at the sandbar. I would highly recommend Cycle Springs, they are top shelf.
Had a great experience purchasing my jet ski here. All the staff are knowledgeable and are very willing to help. Would recommend this place to friends and will be coming back for service when needed or additional purchases in the future
Vernon really took care of us. Zero pressure, just honest enthusiasm. He made the buying process extremely easy. All paperwork was ready for me when I arrived. They have a great vibeβ¦all about the fun of your new toy. Thanks Vern!!
HIGHLY RECOMMEND! I drove from SWFL to pick up my new Jetski from Josh Scully at Cycle Springs. Josh had everything ready upon my arrival and literally within 15 mins, I was leaving the dealer with the my new ski and headed back home! Josh is totally the best sales guy to get the job done efficiently, quickly, and with great respect and courtesy. Oh, and I got a better deal than any other dealer!!!
I would rate a 10 out of 10 if I could!! Vernon made buying my new ski easy!! I will recommend cycle spring power-sports to everyone!! He is on point when it comes to his job very responsive and follows up through the complete process. Great job Vernon you have a customer for life!!Cris
We were looking for a dirt bike for 3 months before walking into Cycle Springs. Our intention was to βjust look aroundβ, but Peggy Caruso was so fantastic that we left with a dirt bike and a four wheeler for the kids! From the moment we walked in, we were treated with kindness, and were given a thorough overview of what we were looking at, pros vs. cons, and all of our questions were answered.Their inventory was the best we experienced in our 3 month search. We are incredibly happy with our purchases, no regrets whatsoever, and Peggy feels like family! Thanks Cycle Springs for your integrity and for making our lives more fun!
Let me start off by saying, if you are looking for a place with knowledge on all the products they provide and the best customer service you can find⦠this is the place to go! My boyfriend has bought several boats and jets skis from Cycle Springs and has dealt with Scott Ellis. If you are looking for a place to go for your next outdoor adventure, go see Scott - he knows his stuff and makes you feel like family.
Excellent experience with Curtis! Very knowledgeable with great follow through. If you are looking to purchase I would highly recommend Curtis as the man to see!
My wife and I were in the market for jet skis and checked out a few dealers. In the end Peggy and the gang at cycle springs treated us like family and went ABOVE and BEYOND. I highly recommend cycle springs and will recommend them to ANYONE looking for a person watercraft. The whole entire experience couldnt have been better. They will take care of you. Hats off to the fine people at Cycle Springs Motorsports!!
Purchased my first bike a ninja 400 from the shop, they had a great inventory and were efficient during the buying process. I was helped by Vernon who was helpful when discussing prices and details over a week long period as I was buying a bike from out of town, I was met with the same good energy from staff when I arrived.
Tyler was very knowledgeable and had a great, fun-loving personality. He is passionate about his job and helped me determine which wave runner was right for me. He was extremely professional and answered all of my questions thoroughly.
Its all new to us ..but PEGGY CARUSO made it very easy to get our first boat ever ...Yamaha AR 210. She is efficient, caring and understands well about our needs and arranged everything without any stress . we are very grateful.we had the opportunity to meet with service DirectorDRAGON VUCKOVIC during the delivery of our Boat . He is another asset to the cycle springs powersports ...He is very helpful and put our mind at ease during this whole process .Thanks Peggy ...
If you like dealing with people with zero customer service skills and massive egos then the Service manager (dude with no hair) at cycle springs is the man to visit. Iβm surprised the owner of this place lets someone so incompetent be the person responsible for creating relationships with customers. This guy literally thinks his is above his customers and will show no respect just because he βworksβ at the only Kawasaki cert service center in the area.
We just bought us a 212S Yamaha Jet Boat. Curtis was awesome and the whole process was easy. Highly recommend this place if youre looking for a motorcycle or boat!!
Cycle Springs, and more specifically Mike Houston, were incredible. We bought our first Yamaha Waverunner recently and couldnβt be happier with the process and level of service. Donβt buy from anywhere else until you check them out!
After searching for so long we received a call from a wonderful person who was very knowledgeable and prepared with all the information we needed and didnt know about the Polaris if you need help ask for Vernon Nelson he is awesome. We recommend him and Cycle Springs Powersports it was a drive but well worth it
Really poor experience here. Went to Zack to get a service done and new tires on a bike. Was quoted 2x higher than barneys and west coast. Since this is close to my house, decided to pay a premium. After picking up my bike, I had a red flag because they charged me time and parts for 1 spark plug. The bike is a twin... I spot checked their work personally and found out the plugs werent even changed out even though they checked off that it was done on the sheet, among other things. You cant get a straight story from these rip off artists. The guy at the desk was apologetic after I called them out with proof and refunded me partially. Do not take your bike here...
My husband and I came to Cycle Springs looking to buy some skis. We were welcomed by this lovely gentleman named Vernon. Hes a wonderful salesman and made us feel right at home! If youre looking to buy anything, make sure to get Vernon as your salesman!
In my opinion, by far hands down the best dealer in Florida. We spoke to a lot of dealers before we found Curtis at cycle springs. Their upfront great prices brought us from the east coast just to deal with them. He was great to work with and this was the most pleasant experience buying ever. He had everything ready when we came to pick up, he handed us to the gear team which was very knowledgeable and great to work with also. I can say the drive was well worth it and we will be returning for all of future buying! Again this deal in my opinion is the most honest up front and doesnβt jack the prices up! You will enjoy every moment of the buying experience with them!
Bought my first motorcycle (Yamaha R3) from Peggy a few years back. She still follows up with me to this day to see how Iβm doing. Next time I purchase a bike I will definitely come back to see her!
My salesman Mike was super awesome and knowledgeable. Very fast and efficient process. Many other dealers in State were charging outrageous fees, Cycle Springs did not.
I looked at the reviews for this place and notice no one had issues and so many people liked Trent. So I called him up and told him what I was looking for. Everything was sold out. I place a deposit for a Jet Ski and he called when a better one came available and I filled the app and was approved. No issues as all. Trent handled everything. I was in and out in like 30 minutes. Well taken care of. Highly recommend this place. Nice neat and clean. Great warranty deal and maintenance plan card. ππΎβΌοΈ
Mike is the best! He helped us with everything even showed us how to flush the skis and went above and beyond. If youβre looking for a jet ski go see Mike!!
Was curious about purchasing a jet ski for the summer. Not only was the sales team extremely knowledgeable but fun to deal with .I personally delt with Dan Smith beyond informative and very fun to deal with. Right then and there u purchase a brand new sea -doo . He made the sales portion so easy they qualified me instantly. after the purchase they brought me to the service department where they explained all the maintenance. It was the best and easiest large purchase of my life . I will be a forever customer to them . Cant sat good enough thing about cycle springs thank you guys!
We canβt thank Peggy enough for helping us with the purchase of our new Waverunners! She understood what we were looking for and she kept her eyes open for a perfect match. She stayed in constant contact with us during the entire process. I have purchased motorcycles from Peggy over MANY years! She is very knowledgeable and will find the right fit for you. Our new Waverunners are awesome and we are very happy. Peggy is always a pleasure to deal with and has never steered me wrong!
Excellent courteous service. Chuck made our buying experience pleasant and easy. Definitely recommend buying here!
Talk to my guy Mike, great guy he is the best! I have been everywhere no one compares.
My wife & I were looking for a new jet ski. The local dealer in NC quoted us a price that seemed exceptionally high compared to Yamaha MSRP. My wife called Cycle Springs and Josh S. picked up the call. Josh was awesome right from the start. Not only did Cycle Springs do the upright thing and not take advantage of the market conditions, but they allowed us to put down a down payment and they would have refunded it with no questions asked if we backed out of the deal.We did not back out of the deal. Instead I made a down and back drive. Josh worked with us to make sure all the paperwork was ready to go so that I did not lose too much time at the dealership. He gave me a thorough orientation of the vessel and got me on my way.The entire round trip took a little over 15 hours. People think I was a little crazy for making that trip but Ill do it again when Im ready to buy my next jet ski or jet boat. Josh was great to work with and Cycle Springs is a solid outfit.
Great service and experience. Also offer a lifetime engine warranty doesnt get much more standing behind your product than that !
I donβt normally leave reviews but Josh at Cycle Springs deserves one π₯He made the entire process of purchasing my new Jetski an absolute cake walk!! I never felt like I was being sold, he went above and beyond to take care of anything & everything I needed, & anytime I called, he answered all my questions with a great attitude. He even put the speakers to the Jetski I bought on the charger before I picked it up so that I could use them immediately on my first ride!As an owner of multiple business I can say that customer service at this level is a lost art. If youβre looking for a new toy(s) and want top notch service from an industry veteran, then Josh at Cycle Springs is your guy!!Thank you again Josh for all of your support through this process, I couldnβt be happier with my new purchase π
Great experience buying a motorcycle here today(update) I just picked up my new Vulcan S from these guys after work today. Tyler was great! He made sure to go over everything with me before I took off and has been great through this whole process. I definitely recommend buying from Cycle Springs Powersports!
We purchased a 2021 Sea Doo RXPX 300 from Chuck Newton. He is one of the numerous sales people at Cycle Springs that have an incredible knowledge of the products they sell. We were so pleased with Chuck that we put in a super chat to Kevin Shaw of the Watercraft Journal and mentioned him and Cycle Springs. Mr. Shaw could not speak more highly of Cycle Springs and the fact that there sales people are by far the best in the business. We will definitely be going back to see Chuck and make a second ski purchase soon.
They are very professional and they work with you and make sure youβre going to be safe on the road or on the water. I already have a ski from them and now a motorcycle. Iβm very satisfied I love the way they work! Thank you to Vernon and Jimmy! Also thank you to Louis from service for helping with the RAM mount!!
If I could give them 0 starts I would, if you want something fix here I definitely wouldnβt recommend it. The mechanic there ruin the threads on my 4 wheeler and they had for 3 weeks maybe even more and never touch it since then, I decided to pick it up after then.
Had such a great experience at Cycle Springs for a recent purchase. Our salesman Trent Duttry and his teammate Dan Smitty were very knowledgeable, friendly, and great to deal with. The entire team made us feel welcome. We are so happy to have bought a boat from them-they are top notch and very much recommend them to anyone looking for a boat, or any recreational vehicles.
Thank you Cycle SpringsWe purchased our first boat, a used 210 FSH Sport this past week and the buying experience was an excellent one! We had an appointment for a water test at 2:00pm and were out the door with the boat hitched to our vehicle by 5:00pm the same day. When was the last time a vehicle purchase of any kind went that fast?Josh Scuddy, thank you for taking the time to show us several boats and being patient as we made up our minds. Thank you for picking up the phone whenever we called and answering text messages along the way over the past month. You made the process easy!Noel, thank you for taking a phone call from an unknown number on the weekend and speaking with me for almost 30 minutes. I couldnt ask for better!Marty, thank you for taking the time to meet my family and I when we walked in on a whim.There were many firsts for us during this entire process. Thank you Cycle Springs for making all of them positive!
Received delivery of our first Sea-Doo from Tyler. We want to give five stars to Tyler for his expertise and patience with us from ordering, waiting and now taking delivery of our SD Fish Pro! Everyone there was awesome and a special thanks to Dave in parts with the help on the additional accessories we purchased. The dealership was very clean, orderly and very welcoming.Looking forward to our return trip for #2!!!
Considering a remote or online purchase of a motorcycle? After 60 years of riding (many BMWs, Hondas, a Triumph, and a Ducati), and then selling my large & heavy Yamaha FJR, I decided to return to a smaller, lighter, more nimble, simpler, more user friendly motorcycle. The retro Kawasaki X800 checked all my boxes. Because of the pandemic there were only a very few available in north Florida and my local dealer didnt have one, nor were they able to bring one in from another location. I was unwilling to travel around the state and go through all the formalities of a purchase during this period of a pandemic, so I decided to try to buy remotely. Cycle Springs in Clearwater had a new 2021 model so I called the dealership to see if this could be worked out. I spoke with Peggy Caruso who walked me very competently and cheerfully through an easy and effortless transaction handling all the paperwork with ease. She also arranged for a professional to deliver the X800 to my house on a trailer, 150 miles away. The transaction from my initial inquiry to delivery took less than 3 days. The bike had been totally and professionally prepared--even the tire pressures were totally spot on. If you are interested in a remote motorcycle purchase I highly recommend working with Peggy Caruso at Cycle Springs in Clearwater--an extremely competent, cheerful, and very effective sales advisor.
Bought a new quad from Curtis and had a great experience. When they get the new Yamaha skis in Ill be going back to purchase one.
Bought my first water craft here after moving to Florida! It was a Jet Ski. The salesman Mike Houston was so knowledgeable and very helpful in guiding me to find the best model and size of Jet Ski for me. The service was great and everyone was friendly. Such a great and pleasant experience. My family and I have been having a blast on the water creating lasting memories.Thank youSanj
Thank you Dragon!!!! We had a trailer problem on our way to Cape Coral Beach and on a Friday even just before closing and this wonderful place took our trailer in and fixed it asap!! We are so grateful for this great team!!!!
After 5 years of purchasing my first jetski and warranty, I went back for my money back guarantee on extended warranty. I recieved a full refund, no questions asked and hassle free! Ask for Chuck when you arrive here and he will take care of everything!
Purchased a Yamaha watercraft today from Vernon! Vernon is a great sales rep, heβs not pushy and lets you operate at your own speed. When youβre ready to purchase he is right there walking you through the steps. Couldnβt have asked for a better sales rep! Thank you so much Vernon and Cycle Springs. Definitely looking forward to tearing up the water in my new water craft. To Vernonβs managers, give this man a raise! Thank you so much!
Scott Ellis and the Cycle Springs staff were all friendly and intuitive making my first power boat purchase experience, a great one! Scott, Captain Tom and Trent took great care of my new Yamaha 2021 212SD boat with the proper professional instructions that has provided me with a safe and enjoyable experience in the water.Thank you again and you now have a customer for life!!Roy and Sandy
Great people boat was clean and they really was able to answer all the questions I had. Very professional.
You can buy a boat anywhere. But if you want to have someone really listen to your needs and then work with you throughout the process and then service afterwards you have to go to Cycle Springs and see Scott. Not only did Scott and Smitty help me find the perfect boat but they helped me with the customization that I wanted. Again, others will sell you a boat but these guys helped my wife and I build our boat. After the sale Scott staid with me to make sure everything worked out as promised. I also had the pleasure of working with JJ in service. All I can tell you is that I fell that JJ is my personal service guy. He worked with my schedule and made sure all work was done on time and meet my expectations were meet.Again, you can buy a boat anywhere. But if you want the service and support before, during and after the sale go see my friends at Cyclesprings. If ya buy one somewhere else you are going to end up there for service and customization. So just start with the right team. Scott, Smitty and JJ are the best.
Was looking for a Slingshot cycle and came to order a new one. My salesman Trent told me about a used one they had that they took in trade, so I bought it, saved money. If Im ever buying a motorcycle again or Jet ski or anything, Cycle Springs and Trent will be my place/salesperson. Thank Cycle Springs (Trent) for my awesome new ride.
Service department - Sadly, I expected good service. However long delays, inaccurate communication, lies?, poor follow up. Never returned phone calls as promised. Not good to service watercraft vehicles / jets skiβs. Extremely poor / disappointing service. Be warned.
We were leaving for a trip and our jet ski trailer part was broken and we took it in and dragon fixed it right away for us, so we could still go on our trip! Amazing place
Curtis was awesome! From start to finish the communication was top notch, experience was professional, and personality was unmatched. He will get my business for life. If you need a powersports product go see him NOW!
We dropped our Polaris Razor off and Zack took it in very professionally. They updated us in the process on necessary steps and about average time to get it back. Went to get it and it was in the trailer within minutes! Fast great service! Mikey in warehouse helped set up our appointment. Great team they have ππΌ
I do not publicly review businesses very often. However - I must give credit where it is due. My wife and I were assisted by Tyler Gardner in our jetski selection process. We walked in with a litany of questions/concerns - all covered by Tyler. Real class act!
Bought a 2021 xmax and it is everything I expected. Upgraded from a pcx150 and this xmax is a huge step up. The size, power, style and storage is all anyone needs. Peggy, Jimmy and the entire staff at Cycle Springs will make you feel like you made the right choice. Highly recommend!
I CANNOT rave enough about this dealership, and theres multiple reasons for that. The staff is world-class. I was helped by Peggy and Trent, and let me tell you... you wont find sales people as driven and accommodating as these two. Their manager, Mr. Jimmy Wallace was simply a pleasure to work with. He should own the place. But, more power to the owners for having him lead their team. Everyone else there was extremely helpful. You wont be pressured. The cultivate a completely relaxed atmosphere, making you feel attended to, yet free to roam and make your own decisions. The equipment there is state of the art. I drove all the way from Riverview to buy one of their bikes, and would do it all over again. They follow up with you, helping all the way until you ride off the lot. Even if youre undecided on wether to buy or not, stop by and give these guys a chance to earn your business. Youll be glad you did. I am!
Even though there was no watercraft available our salesman took the time to show us some awaiting delivery so we could see size and features of the various models so we could make an informed decision on which one to put a deposit on for the fall. Cant wait for the release of the 2022s.
The images on the website drew me in so I visited the dealership! Lovely showroom and staff!
Boat/Jetski repair πβ¦β¦. Great place to get parts replaced that donβt need it so they can charge you for no reason Maybe do they can Keep your parts?? HmmmGo here if you want your boat ruined. A strange man named Dragon and his inexperienced young rude mechanic crew that have telemarking rebuttals bc they donβt know how to fix something.They charge you thousands then tell you thereβs more wrong after 4 months of breaking your boat sitting in their lot. Then send you home not even with a running boat but with broken parts, that werenβt broken when you dropped it off.
We drove 4 hours just to work with Noel and his team!!! He is a beast with all his knowledge on everything! He was so helpful and patient with me. He made sure I had a fully understanding before I left. Best experience Ive ever had and will be back for sure!
Ive bought 2 motorcycles from here. Great experiences both times.
Thanks so much Vernon and Cycle Springs for all your work with my purchase of the Slingshot, was the perfect choice, thanks for all your patience. Loving this machine, its an amazing, ultimate toy.... I appreciate the experience there with you guys.Thanks again! Tony Candela
Great service with wonderful customer service! Dragon you were amazing!!! Thank you!!!
I purchased a brand new Sea-Doo GTR here through our sales rep Vernon. He was super helpful, knowledgeable, and personable. Great experience!
Purchased a new boat out of state and had some engine maintenance lights popping up. Opted to pay for a service tech to come to the boat versus trailering it there for the work. Costs for that were reasonable and everything else was covered under the Scarab warranty. Communication was great and they did a nice job of setting some expectations of timeline for fixes and beating that each time. Thanks guys!
Cycle Springs Powersports was a pleasure to work with!! Scott Ellis was our salesman and he made the entire buying process so easy and smooth. We drove 7 hours to buy from them and it was totally worth it! Everything was exactly as he told us it would be when we arrived. Then Tom took us out on a test run and he was great also - very thorough and patient!
Huge thanks to Jimmy over in parts. Showed me what lube I needed and how to use it properly. Quick. Friendly. Very knowledgeable on parts and finding them quickly. Also has me sold on a brand new 2021 yamaha cruiser pending info!
Kept waiting for something to go wrong due to my experiences with the dealers in my area ( Broward Motorsports)Heres what I liked versus Broward MotorsportsSalesman actually replied to me via email probably when he was not even at the store due to the hours that I emailed. Other stores they are unresponsive even when youre trying to give them business I could imagine if it was a problem...Also salesman did not lie to me like when I make an offer of x amount out the door and then at the end of everything its x amount out the door plus tag so they can try to rip you off more.Curtis- salesCalled up and got a price from Curtis in 5 minutes or lessUnlike Broward Motorsports you actually get your tag at the end of your transaction. Instead of ... no that was just a tag fee because we dont know what your actual tag is and we only charge you money just to charge you for no reason and then charge you again when you pick up your tag.Sales manager was a thousand times more professional than the sales manager at Broward Motorsports Cecilia when I bought my last bike there it got delivered to me with damage and Im like hey what is all this damage without even knowing anything she tells me I did it and she delivered the bike to me perfect meanwhile the bike is on their website showing the damage lol.The only glitch was the financing which I called Yamaha it was yamahas fault not the dealerships and then they fixed it. Slight difference in interest rate.Lastly the shipping was the best of any transaction Ive done...my last purchase they shipped my bike on a unprofessional truck where the guy had trouble getting it off and was asking me if there was a hill nearby where he could unload the bike lol.Five stars for Curtis and this dealership
The customer service from this Cycle Springs is definitely a notch above the rest. Chris in the parts department has been able to find parts for me with extremely limited information about the motor and boat. He answered the phone every time I called or called me when I left a message. Heβs answered every question I had and managed to keep a great composure through my frustration. I donβt think I will be going anywhere else for info or my parts in the future. Thank you all for your help.
I didnβt even buy a jet ski from them, I bought a used one and needed a part but Brandon was a huge help and even gave me a lot of tips and lessons to keep it running good. Chris also was a big help with life vests and helped me to find the right one for me. Great attitudes and great people.
My Family bought 2 Polaris 2021 Highlifter 850 and let me tell you weβre having a blast, Peggy was above and beyond our expectations she helped us a ton! Warmest regards, Kevin & Jelvis!
This place is awesome! I was searching for an FX SVHO for my husbands birthday. After countless phone calls and a week of searching I came across Cycle Springs. Scott in sales from the very first phone call had excellent customer service!! Went above and beyond for me and made the whole process a smooth one! Scott is very professional and cares about his customers. Highly recommend and will be back in the future ! :)
I just bought a 2020 RXT- X 300 from Cycle Springs Powersports of Clearwater. From the first phone call to the final signature my salesman Scott Ellis answered every question I had with all the info and specs I needed. I was very confident that I was making a good purchase because Scott is an honest salesman that explained the whole process step by step. Cycle Springs had the best priced RXT-X-300 from here to Miami. It was a fast and smooth experience and I absolutely love the pristine machine they sold me. I highly recommend Cycle Springs Powersports in Clearwater to anyone looking for a jetski, dirtbike, boat, slingshot, side by side, ect.
We just picked up our 1st Yamaha wave runner. Vern was the salesperson that helped us throughout all the process. He is absolutely great! A very helpful and knowledgeable salesman. He is courteous, honest, patient, respectful and extremely nice. He explained everything very thoroughly. Overall it was a great experience. We are very happy with the customer service provided by Vern. If youβre looking for a Yamaha or any other wave runner, jet ski or boat look no further. This is a great store. We recommend you look it up and ask for Vern.