Easiest vehicle Ive ever purchased. Even with a crazy schedule everyone was so patient and kind. I went in to test drive and ended up leaving in my new to me mazda! They worked with us so well and everyone was so understanding and helped keep my kids from being bored. They made it stress free. We walked away with everything we wanted.

Had a great experience buying my new Mazda at Wyatt Johnson. Everyone with whom I came in contact was friendly, courteous and helpful. Karen, the sales rep, could not have been more helpful. It was one of the best experiences Ive ever had a car dealership.

Excellent customer service from the time my husband and I stepped on the lot till we left with our new Mazda SUV! If you need a new vehicle Charlsie is the lady you need to see! She was very friendly, easy going, and very helpful through the whole process! Rusty the manager was a really great guy and answered all of our questions from start to finish! I highly recommend Wyatt-Johnson Mazda for your next vehicle!

I loved doing business with this dealership! Everyone is so friendly and knowledgeable! If your looking for a Mazda definitely go see Karen! She is amazing to work with and very knowledgeable about the vehicles. I love my new CX-30. If you go see Karen you will get the red carpet treatment!

My salesperson,, Charlsie was phenomenal!! She put me in the perfect SUV! The whole experience was great! I will definitely be visiting Wyatt Johnson in the future!

I love Mazdas! I do not think its only the car but from which the dealerships they come from. This location has always served me as a human being. Every occasion I have been there I am well taken care of. I will never forget my visit today and will remember true hearts at this place. ♥ Thank you so much.

Overall “No problem dealership” with honest and polite southern mentality. Sales process smooth from beginning through to the end. As an ex sales manager and business development professional, I may suggest making a final stage of a sale process a bit more engaging and memorable. E.g., letting the client to remove a red silk cover from the car and capture the happy moment! It may enhance customer relationships and helps to retain customers.

Victor is amazing! Made sure that I got the best deal and answered all the questioned I had! Asked what I was looking for and admittedly went to work and found me several options

Almost 4 weeks ago my husband and I pulled into the lot. We had the pleasure of working with Karen! She did not pressure me or oversell and I can appreciate that. She had patience with me and knew what I as her customer wanted. We left with my Mazda CX-5! Thanks Ms.Mazda! We are so happy with our purchase!

Wyatt Johnson went above and beyond and took the time to find the CX-5 I wanted. From the moment I walked through their doors they treated me well. This was one of the easiest car buying experiences I have had. No pressure and a willingness to help me find what I wanted. Brittany, the salesperson I worked with, did a great job from start to finish! I highly recommend buying from Wyatt Johnson!

I came in with a hard determined line of what I wanted and that I wouldnt be wowed by one dealership at the beginning of the day. I walked out a happy satisfied customer. Brittney and Rusty helped me out significantly today and I highly recommend that anyone looking for a new vehicle starts their journey here at Wyatt Johnson. If I could buy my new vehicles here every time I absolutely would.

My boyfriend and I had a really great experience. Karen was really amazing. She’s very patient, knowledgeable, she listened to our concerns and was able to help us find the right fit. Thank you!!!

Our salesman, Ken, was very knowledgeable about the car. He was helpful in comparing other models to insure we purchased the right fit for our needs. Our a finance lady was perfect and very helpful with the process. We are happy with our car and feel very comfortable with Wyatt Johnson and look forward to following up with their Service department for our needs in the future. Heather in service has already been a blessing in assisting me with a couple of questions.

What a fantastic experience we had here! Charlsie and Rusty were amazing to work with. So kind and informative. They were very patient in answering all of my questions and truly worked with me to get me the best deal possible. Im a Mazda person for life. Love this dealership.

Andie and Rusty were amazing in helping us procure the perfect car for our Family! Not only did they have to go out of their way to coordinate with multiple dealerships across country to get a vehicle with all the specifications and features we wanted, but they also made sure we got a great deal that put the bank and multiple lenders out of the competition! Thank you so much!10/10 highly recommend!

Not happy went in ask my questions was not given the correct answers based my buying on the answers totally regret my purchase I told them the price I wanted to pay they added in something else that was supposed to be included said the seats were leather theyre not when asked about all wheel drive they told me that I would have to step up to the Grand Cherokee to get it which would be thousands more totally incorrect as wellPs. Asked about discount for veterans and it was never given even though advertised

Ann Kauffman was amazing with us. She didnt push us into extras that we didnt want and she took the time to talk to us and let us make our minds up about the new vehicle. I would recommend her for all of your Mazda needs. She sold us this beauty.

The salesman I worked with was very helpful. The first time I visited was able to test drive two vehicles in no time. Not pushy with making the sale and willing to work with me on the price after my initial visit. In addition, the manager and the rest of the staff were a pleasure to work with.

We had the most amazing experience I’ve ever encountered at any dealership! Everyone was a pleasure to work with and they truly took great care of us and matched every request we had or did better. Karen was our sales associate and hands down is the best vehicle sales person I’ve ever encountered! The Wyatt Johnson dealership has new family members now and we’ll definitely be back for all our vehicle needs! Heather in service is a doll and knows how to treat her customers. Rusty in finance is a rock star with $$ and knows how to meet your financial needs! I truly couldn’t have asked for a better experience!!! They’re the BEST!

Never had a problem with Wyatt Johnson Mazda! Can’t speak for the other dealerships but I absolutely love the Mazda dealership! Mr Rick and the other man in the parts department are very kind and down to earth friendly! The service people are friendly (Ms.Heather,Matthew,Ben, they are all friendly! Wouldn’t go anywhere else for service! Only thing I wish Wyatt Johnson offered on (oil changes,tire rotations,and etc was military discounts) but it’s ok.

Go see KEVIN SANFORD @ WYATT JOHNSON MAZDA best salesmen in the game. From start to finish with Kevin was a great experience. I definitely recommend him if your looking for a new car!

We have been doing business with this Mazda dealership for years. We just purchased our 4th Mazda vehicle through them. Enjoy giving my business to this dealership and will continue to do so because of the great people who work there. If you are interested in purchasing a vehicle, Damar is the best sales person. Rusty is quick to give you the best deal. The finance officer was very nice and got us out the door quickly. Service department staff were courteous and helpful.

We had a great experience with Coy Dodson and the crew at Wyatt Johnson when we bought our 2021 Mazda CX-5. We had visited six other dealerships looking for a new vehicle. The Mazda had the highest reviews, so we drove from Paducah to Clarksville to drive the Mazda. The crew at Wyatt Johnson went above and beyond to help us with the Mazda we wanted. We had a great experience, if your looking for a car we highly recommend this dealership.

I dropped my car off yesterday at 10 am for a diagnostic for CEL. I didnt receive any update at any time. I tried to text the number provided this morning with no response and had to call the dealership several times to get an update.I went back around 3:30 pm today and spoke with Ben Fendley. Asked if my car was ready as I did not receive a phone call and he states, It was ready 10 minutes ago. They charged me for a PCM update which causes the check engine light to illuminate. Mazda has sent out a bulletin about this and it is no fault of my own. I usually come to this location for my services but Ill visit Nelson Mazda in the future.

The whole team was excellent!!! Charlsie is the best, highly recommend her. We had a blast with her!!

Last Wednesday we visited Wyatt Johnson-Mazda without much expectation, curious about trading our vehicle in - and I’m glad we did.Our salesperson, **Josiah**, was incredibly informative and candid not only about the vehicle we ended up purchasing (Hyundai Sonata Limited), but the financing process and was attentive to the very end of our experience that evening.We adore the car, and are enormously grateful for the overall experience we received last Wednesday evening.

My husband and I worked with Charlsie Nabb today and had one of the most pleasant car buying experiences we have ever had. It was like visiting with a friend, and I came home with a beautiful CX9. Thank you Charlsie and Wyatt Johnson Mazda!

Ive purchased quite a few cars over the years and Wyatt Johnson Mazda was by far my easiest / best experience. The dealership is a little over an hour from my house and I would prefer to work with the two Mazda dealers right near me. Wyatt Johnson just offered a better deal on the 2021 Miata I bought from them. The communication was great - thanks Rusty Anderson. I always have reservations from past experience with other dealers, but the deal went down exactly as they promised over the phone - price, rate, no extras or add ons. I was in and out in less than an hour. Everyone I dealt with was super nice - delivery specialist, sales, and finance. Love the new car!

Ill start by saying WOW. The team there are the best in the business, really. I had the best and easiest car buying experience of my life. The sales rep Ann K. Was beyond amazing and took care of everything I needed and made everything effortless. If I could give her more them 5stars I would, truly amazing. Thank you Ann you are the real MVP and the G.O.A.T.

I came to this dealership about a month ago Looking for a vehicle. I found something I liked. I immediately wanted to do a test drive. I was introduced to Damer Brooks and Mr. Rusty the finance manager. I explain my situation and Mr. Rusty assured me once I get everything squared away come back and they will help me. A few weeks later I found myself back at Wyatt Johnson Mazda and immediately Mr. Rusty went to work on my behalf. Although, I wasn’t able to get the car I really wanted. He worked incredible deal on something that I am absolutely enjoy and love. As of May 26 2021 I am now the owner of a 2021 Mazda 3 🙌🏿🙌🏿🙌🏿🙌🏿 A big thank to Damer brooks, Rusty and Daniel. I recommend this dealership especially for anyone who needs or want a vehicle. Wasn’t pushy at all. I would definitely come back in the future.

Thank you Damar Brooks you helped me so much i love my new Mazda cx-30 you guys are amazing!!!!!

They 2 salespersons we dealt with was really respectful and not pushy. They knew about the cars we asked about, g[ave us all the information on all 3 vehicles. My son was able to get a car with ease. I can tell you they are true team players and I see they respect each other.

I could not have asked for a better experience leasing my first brand new vehicle. Every single person I interacted with was kind, efficient, and genuine. I had the pleasure of working closely with Charlsie throughout the day, and she went above and beyond to find me the perfect car... as well as getting to know me and making sure I was comfortable during the process. Ryan (manager) and Gina (finance) were also amazing. I’m so glad I chose them for this experience, and I highly recommend them and Mazda to anyone who’s searching for their next vehicle!

This was the best experience I’ve ever had when buying a car. Charlsie, Rusty and Gina were all extremely friendly and made the process smooth as possible. I would highly recommend going to Wyatt Johnson for your new vehicle! I will definitely be going back!

My family and I just got me the new 2021 Mazda this past weekend for a graduation present and our sales woman Ann did phenomenal with us! She was so helpful when it came to finding the perfect ride for me. Thank you so much! Extremely satisfied!

Given the market, we were not thrilled with the price we finally agreed to but the service otherwise was top notch.

Jeff Caparo is my go to guy for buying cars. He is highly professional and will go the extra mile to make you happy and get a deal done. I have bought two vehicles from Jeff and have referred him to anyone looking for a great deal. I wouldn’t go anywhere or work with anyone else. Thanks Wyatt Johnson Mazda and Jeff Caparo for making my car buying needs easy and on point.

Ive been wanting a CX9 for a few yrs now and we finally went for it this past weekend. Ann K. is awesome! Very down to earth and not pushy at all. Rusty gave us a very good deal, and Daniel in financing was very helpful.

So excited for my new car! Had great service and could not be happier!

Great people, great cars -after 3 years, it was time for an upgrade

Buying a car should always be this easy! Thanks to Damar Brooks, he was amazing, knowledgeable and great to work with. It was a pleasure working with Rusty and Dale as well.

LUCY MOORE IS MY FAVORITE SALESPERSON OF ALL TIME. SHE IS THE MOST OUTGOING AND SWEETEST PERSON I HAVE EVER MET.

I bought my CX-5 here back at the end of May this year, and just to clarify it was my first time ever buying a car. Ann Kauffman was able to work with us on the vehicle and get us down to a reasonable asking price after some negotiations. She was able to answer questions on the vehicle, and other vehicles on the lot that my family was interested in for the future. She has been tremendously helpful, and would recommend her for buying a car.I will say that some of the dealers methods in negotiation come across as pushy and highly unnecessary, but if you can push through that you can get a good deal. I guess its all part of the game!

Amazing service, Ann helped me out, knew what she was talking about and over all an amazing person. Excellent staff, thanks for everything. If you ever need anything you can always ask for Ann, you will not be disappointed.

*Service Department*After they ordered the wrong tire size once, a week later I went in for my second appointment to get two rear tires replaced. I was called around three hours later stating their tire machine had broken, but they would give me a loaner car. No biggie, stuff happens, not really their fault. Approx 24 hours later I went in to pickup the car. (Mind you, my 2020 loaner died. I couldnt have had any lights left on as they are auto on/off/dimming, and I had driven it just three hours earlier. Again, stuff happens and its not their fault) Upon arriving, not only had they installed a very apparent wrong tire size, but had damaged both rear wheels. They tried to give me my keys and send me on my way. This is their fault. They had to order a now third set of tires and send my wheels off for repair. Its now 15 days later, I have picked up my car. MAY 18 - JUNE 2*While they did make things right, I would not trust this service center to change my radio station.*

Good luck getting anybody to answer the phone in the Mazda parts department...They wont do it!I spent half the day Calling the Mazda parts department every 30 minutes... Nobody ever answers the damn phone!

Took 5 hours to change a tire and attach one clip on my hood. Absolutely insane.

I spoke with the saleswoman, Charlsie and she seemed to be very knowledgeable. She listened well and answered all of my questions. She was super friendly and professional. I highly recommend her and will tell all my friends.

Recently traveling from out of state and received road damage to my car. Wyatt Johnson was the closest Mazda dealer to my location and thank the LORD it was. Kyle in the service department was AWESOME, kept us updated on time it would take for repairs ... the extra couple of days in a hotel in Clacksville not particularly a vacation, but Kyle definitely made it bearable.

I contacted Wyatt Johnson about a CX5 I saw on the website and was contacted by Damar Brooks. He was awesome! I have never purchased a “new” car before and was honestly very nervous. Damar really seemed to care and communicated with me daily until I could get to the dealership. Between Damar, Rusty and Stephanie, it was such an easy and enjoyable process. I can’t recommend Wyatt Johnson highly enough. Definitely ask for Damar!

Ann Kauffman sold me my Mazda CX-5. I spent a lot of time searching for cars, but she got right to the point of what I needed, gave me the best price, and even delivered my car to me almost 1.5hrs away. I highly recommend buying a car through her.

So far so good. Everybody helps me a lot. See you in 3years.

I bought a new car in 2019 when I arrived to the area (Fort Campbell) and unfortunately it was totaled a year later when my wife was hit in it. It was a Mazda and we wanted to stick with that brand and were trying to avoid a dealership but Wyatt Johnson ended up providing us the best deal economically and longevity for what we were looking for compared to finding a preowned one.Ann Kauffman was the sales specialist who helped us through the process and she did a very good job. She was very kind, helpful, knowledgeable, understanding to our situation and worked with her boss to help us out a little extra.We would recommend this dealership to anyone looking for a car and hopefully you get the pleasure of doing business with Ann as well. And we especially recommend Mazda to anyone.

Super nice and informative sales people great customer service!!!

Rusty and Karen were of great help and made this a seamless buying experience.

I just got my car about a week ago from them! Im in love with it 😍 Sylar (my car) is a used 2015 Hyundai Sonata Sport with 58k miles. The process was very easy. The sales guy was nice and strapped in the car seat which was amusing. The woman in finance was awesome! Very helpful with explaining the break down, process, and she was super funny.Update: Its been a couple weeks since I got my car. I get a delivery in the mail, open it up and COOKIES! The dealership sent me a box of hand crafted and delicious cookies with a nice note. That is next level care! Never in my life have I seen or heard from anyone of my family or friends getting a gift from a dealership after purchase. It was an unexpected and nice gesture.

10 thumbs up to Wilbur, a true expert at customer care and service.

Thomas did a great job in selling me my Mazda 6, it took a couple days but he was patient with me and we got it all taken care, Im very pleased with how they treated me

Tried calling three times to set an appointment for an oil change and a minor fix on my fuel cap release. The first time they told me that they would have someone call back to let me know if the part was in to fix the fuel cap release. They never called so I called back two hours later. After being transferred back and forth a couple times I was sent to a line that continued to ring until it hung up. Called back the 3rd time to set an appointment and basically the same thing happened. I was sent to an ever ringing line that was never answered. GAVE UP. If they cant answer the phone I sure dont want them touching either one of my Mazdas. Its the simple things guys.

We had an excellent experience with the team at Wyatt Johnson and are very happy with our purchase and the great customer service we experienced!

Trying to figure out what car to buy is always a stressful experience but I found my experience at Wyatt Johnson Mazda to be the exact opposite! Charlsie Nabb was very professional and knowledgeable while also making me feel comfortable and welcomed without being pushy. The experience was fun and enjoyable. Usually buying a car is stressful and draining. I will definitely go to her again in the future and highly recommend!!!

Tim Vick and Melissa are the saving graces of Wyatt Johnson! Id been trying to contact WJ for 2 days, and because of the winter storm, I was given an appt when no one was there. I had almost lost hope when Melissa reached out to me and connected me with Tim Vick who even came in early this morning so I could purchase the car that I had my eyes on before work. Tim got me in the vehicle for a very reasonable price and even sped up the process a bit so I wouldnt be late. After such a frustrating start, Im glad I ended up in such cheery, kind hands! They really made it clear that they care, and I couldnt have asked for a better sales rep! Thank you Tim and Melissa!

I had a Rogue which I have been trying to get out of for years. Damar came out months ago gave us his card and told us whenever we were ready to come see him. He listened to our stories of how badly we had been treated in the past. He even grabbed his manager who assured us he could give us top trade in value for the Rogue. Today we stopped in finally ready to deal! I HAVE TO TELL YOU THEY DID EVERYTHING THEY PROMISED ON. Damar was an amazing sells rep. Russ( hope thats his name) gave us top trade in value. They even worked out a better interest rate, and lower payment then what we were paying. The gentleman who did our final paperwork, was super funny and very informative. The whole team rocked!My husband and I were treated like family . Process was super quick! Damar kept us informed on which process we were on as well as the time limit.I love my new Black Mazda 6 with only 4 miles on it! They treated us like Royalty!Thanks Wyatt Johnson Mazda family!God bless you and keep youDaffoni and Emmanuel Dixon

The service department is top notch! They were really efficient and my car is running great. Emile was helpful and knowledgeable about what I needed. I really appreciated her respect and patience with me. I will definitely be back for all my service needs.

Id like to start off by thanking the people at Mazda for the extraordinary service that they have provided me. I have been searching for a Mazda 6 since April. Ive been to many other dealerships here in the Nashville area and none compare to the service and professionalism like Ive received here. The manager was very accommodating to my work schedule as I am a doctor and work odd hours. Tony was the sales person I had the privilege to work with and he was more than willing to drive all the way out to Franklin to show me the vehicle. Even with my work schedule being how it is, Tony was more than willing to work with me and go out of his way to make multiple trips to show some of the different vehicles and made sure I found the one I liked. Although my husband decided to purchase a family vehicle on a whim on his way back from out of state, which halted our shopping process, I will definitely be back very soon to buy my own car from this dealership. They made the process surprisingly enjoyable and easy. I never once felt pressured or put into a situation I was not comfortable with. Even though I didnt come out of this with a car, I felt like I came out of this earning my trust and a personable sales person I can call a friend. I will definitely be back soon for my Mazda 6!

Seriously ...Emile the service advisor knows my car better than I do . Had a fuel issue, and I thought I knew my car more than anyone and she pin pointed the problem and she’s not even getting paid to be a mechanic. She is very respectful and such a great people person. Great prices and even better people . That Daniel guy is a hoot and a half . Wouldn’t take my car anywhere else .

Omg!! Ann Kauffman was amazing!! 😩😩 actually went to get a Nissan Altima but omg she turned my life around with that MAZDA3 2021!!! I totally recommend! Oh and btw!! She’s everything in a sales rep that you’re looking for! Communication skills and everything on point! She’s very detailed and so forth and just uugghhhh!!! 😭😭😭 HIGHLY RECOMMENDED YALL ! #ILOVEMYCAR #MAZDADOLL

I had issues 8 months ago. This time I was extremely satisfied and will recommend Wyatt Johnson car service. Prices are compatible with oil change stores. Treated with respect and felt like a valued customer. Job well done.

They try to give me consideration because of our long standing relationship. I appreciate that i can call Hyundai BlueLink and they set my appointments and email me a reminder at Wyatt Johnson. The service department knows me by face and name. They are wonderful.

Best car buying experience ever. Best sales person ever, thanks Charlie!!!

Y’all have to go see Ann! She was absolutely incredible, she helped me find the perfect 21 cx-9 that also fit my budget. Rusty (the manager) was super knowledgeable and helpful also! Thanks for y’all’s help!

Professional and knowledgeable. Ann Kauffman helped me get exactly what I was looking for without being pushy. She was professional, but also made the experience fun and enjoyable. Usually buying a car is stressful and draining. Ann made the experience easy and I will definitely go to her again in the future. Highly recommend!

Shout out to Lee Pollock for going above and beyond to get my best friend / sister in to a dependable vehicle!!! Thank you so much !!!!!

A salesmen names Lee Pollock was the best and i recommend him to anybody looking for a car and has to go through your instance to pay. He was understanding and willing to answer all of my and my husbands question (who had to to it over the phone coz he was on orders) After i picked up the car a few days latter i received a tin of cookies from my favorite plance in Nashville from them. Im definitely getting our next car from Wyatt johnson and asking for Lee again!!😊😊

Charlsie Nabb is the salesperson to see at the Mazda dealership! She is extremely professional, courteous and knowledgeable of what Mazda has to offer. We will definitely be back to see her when we decide on our purchase.

I went to look for a bigger car as our family is extending and having a toddler with us and me as new car owner we had the best experience in this dealership working with Charlsie. Go see her; Charlsie was amazing.

Ann is a wonderful sales consultant and will always make sure you feel comfortable with the long-term investment youre making. I will be going to Ann and WJM for any further assistance with my new car.

I had the most amazing experience of my life here. The most inviting place you can ever step foot into! The people are as honest as they come! also, ask for Ann K, shes legit.

The staff at Wyatt Johnson are very helpful when I need to have my car serviced. A comfortable clean waiting area allows me to continue my work while I wait.

I am utterly disappointed with the service in the sales department. I spoke with Karen earlier this week wanting to set up a time to test drive a vehicle. I asked if they still offered to come do a home showing for the car and she said yes. But once I mentioned that I live in Murray she got very rude with me and refused to go forth and come to terms with me. I find this extremely inconvenient due to the whole COVID thing going on right now. I kept trying to get in contact with her and scheduling a time for her to come out. I finally decided to come out and pay a visit to the dealership because I was fed up with the back and forth nonsense. Come to find out she did not want to deal with me and ignored all my text and calls when I wanted to talk about the price. Ive seen the other negative reviews about Karen and honestly feel like she should be dealt with or fired. Im not wasting my time here. Never again

Worked with Karen. She really listened to our needs and kept our best interest at heart. We didn’t feel pressured to buy something we didn’t want. Absolutely love our car! Definitely recommend everyone going to see her.

On 8/28/2020 I had a scheduled oil and transmission service for my mothers Mazda 3. Lydia, the service advisor stated that the technician would perform a Full Circle Service Inspection as a courtesy. I agreed as this is common practice at most all ASE shops. To my surprise, she came into the customer waiting area with the inspection results stating that the technician recommended replacing the front brake pads which he measured at 3mm or less (see pic of observation & recommendation). I explained to Lydia that I had just replaced the tires the week prior at Firestone and they also performed a Courtesy Inspection and I specifically asked the Firestone service advisor to check the brakes and rotors while they had the wheels off of my mothers car. Firestone obliged and informed me that all brake pads measured at least 6mm and had at least half life remaining on all four sets of pads. Thus, I informed Lydia from Mazda that I would have to decline the service that her technician had recommended. As I departed Wyatt Johnson Mazda, I immediately called Firestone and spoke with their manager regarding Mazdas recommendation. Firestone asked me to bring the car by and they would recheck the measurements on the front rotors. The attached picture shows the Firestone 6mm measuring tool (yellow) which I took myself while inspecting the pads with the Firestone manager. I then proceeded back to Mazda and asked to speak with the Service Manager. Lydia asked what the problem was and I showed her the picture from Firestone that I had just taken 20 minutes earlier. She began to defend the technician by stating and I quote I have to trust my technician. Even while looking at the evidence on my phone I stated. I asked her how could the technician make such a mistake and she stated, and I quote again...well we dont actually take the wheels off to measure the pads, we just stick a tool in there with the wheels on the car. Finally the service manager shows up and I show him the inspection results and recommendations from his technician. He looks at it and says its clear that you need front brake pads. Then I show him the pictures I had taken showing the measurements I had just taken 20 minutes earlier at Firestone. He seems puzzled when I ask what his thoughts were. However he finally states and I quote, my technician is blind, these pads dont need replacing. The service manager apologizes and tells me that he is going to have a talk with the technician in his office. Whether that happened or not, I have my own recommendation. Folks, if I had not previously known that my mothers car did not need brake pads, or worse, my mother would have taken the car there, these folks would have made an easy $249.99 for perfectly functional brake pads. What Wyatt Johnson Mazda just tried to pull is nothing short of a travesty. My recommendation would be to get a second opinion on all of their Full Circle inspection recommendations before authorizing any work. Theres just no reason for this level of dishonesty and immoral activity. Its purely greed! Im wondering what they sold the two women that were in the waiting room with me that they didnt need. Speaking of Full Circle, this level of dishonesty will come back....Full Circle. My next stop is the BBB, followed by Consumer Affairs Fort Campbell, then to Mazda North America.RE: Follow up to Brake Pad Courtesy Inspection Posted 8/30/202010:30 AM - I received a phone call from the GM at Wyatt Johnson Mazda this morning. After a detailed discussion reference my experience yesterday, he informed me that he would conduct a thorough investigation into the matter. The GM asked what he could do to right this wrong. I requested that he review the procedures to see if.....1) standard maintenance procedures were followed by the technician who determined that the car needed front brake pads and...2) If procedure wasnt followed, then please provide feedback as to what his proposal would be to remedy, and more importantly, prevent similar occurrences from happening.

Go see Charlsie Nabb at the Mazda dealership! She is so friendly and knowledgeable and will take her time with you to get you into the car you’ve always wanted!

Best experience ever! Karen listened to my needs, and didnt pressure me at all! She let me have time to think. Now I have a car I love! If you need a car, ask for her!!

Excellent from beginning to finish.

Bought my CX- from Karen. Overall experience was good but not too impressed with the process. Karen was very welcoming and excited to work with me but towards the end and signing she started to get irritated with me for no reason. I wanted to work some things out through the phone for the convince of both of us but she was a bit rude when it came to that idea. When it came down to signing she deliberately kept me waiting for aggravating her. Good experience until the end

I had a good time buying a used 2017 Camaro, best prices in the nation for the ZL1 2017 I had financing but they had competitive offers the process was quick and simple

Emily in the service department is terrible and a liar. She’s not friendly, she has no idea what she is doing and she curses like shes drunk at a bar. I think she needs to learn how to act in a workplace.

Buying my Mazda was absolutely the best car buying experience I have ever had! Wilbur went above and beyond to be helpful and attentive, but never pushy or rude! While I went into the dealership to look and narrow down my search for what I was looking for, I was given all the time I needed to make the decision, test drive, ask questions, never felt rushed, hurried or pressured. Very nice, courteous and professional! Thank you Wilbur and Wyatt Johnson. Loving my Mazda!!!

Absolutely amazing experience! Wilbur Hines has been helpful and very informative throughout the process. Wibur has a straightforward approach which I appreciate. My family has worked and bought all of our vehicles from him. I recommend him if you are seeking an uncomplicated experience with expertise he’s the guy for you.

Car purchase this woman shes kinda happy loan from fortera credit great loan for person no credit

Good and friendly staff

Out standing sales, finance team

We bought a new 2020 Mazda 6 Sport for our sons 18th Birthday and High School graduation. We met with Karen Kreuser in August to check one out and go on a test drive. Even though we were not going to buy until September Karen was still more than happy to spend some time with us and get us situated for a test drive. My son was wanting to get a red one but they only had a gray one on the lot but Rusty Anderson the sales manager arranged for one to be delivered prior to my sons birthday in September. We were able to complete most of the paperwork online and only spent about an hour at the dealer to sign papers, before heading out with a happy and very excited son. Thank you Karen for making this the best car buying experience Ive had. (This is our fith new car in 20 years and by far the best experience!!)

Coy did a great job helping find the car that fit my needs. Extremely pleased with his help and professionalism

Everyone go see Lee Pollock!! He is fantastic!!! Thank you sir!!

Tyler Hawks was the biggest help ever. He worked so hard to get us into a car that worked for our family. At first it didnt seem like anything was going to get done, but at the end it all worked out and he got us into the perfect car. We love our CX-9 and he has clients for life with us with how great he was.

The staff was very friendly, Brock was an excellent sales rep, they were willing to get the price down to where me and my wife wanted, very happy with the entire process

Excited to say we bought a beautiful 2020 Mazda CX-5 Grand Touring Reserve with Turbo Engine from Wyatt Johnson in Clarksville today. We worked with Karen Kreuser & Rusty to get exactly what we wanted. I normally detest the entire car buying process but found them to be helpful, fair and willing to get us what we wanted. Stephanie in Finance was not pushy at all with extended warranty and other options available. Very pleased.

They have my business. I had to get another car and Tim was very energetic and eager to help. Im not a fist pumping high fiving kind of girl but I found myself doing just that numerous times that day. Days later, we found a tin of cookies at our doorstep from the dealership.