Great management and employees! Great experience with all 4 of my kids at one time, staff helped and Made that possible
Always customer friendly and great values on the things we love
Helpful. Had nice selection of shoes, decent prices.
Brad and Sean were awesome 😎. Never had so much help offered in a shoe store.
Great selection and reasonable prices. Found just what I was looking for and they were on sale!
Seen sizes up to 16. Loved the prices and selection compared to other places.
Be better if they had shopping carts. Had to carry baby and keep ahold of a 2 year old while shopping
Very limited selection of New Balance.
Love the help from employees, and prices are always good
Went there for boots for my wife and special shoes for myself. After a lengthy search we found both. We both have problems with our feet and the right shoes are hard to find. We were approached by three different employees offering to help and the last one found just the perfect ones for me. I also found out that they offer a veterans discount. Highly recommend. Will definitely be a return customer.
The place was ok staff was friendly they did have a big selection of mens shoes most where Nike and around $70 Dollars and up only one under armour shoe in mens section which is what I was looking for
Always helpful when I come in, I went to buy a pair of crocs for the first time for work and Joe helped me out, very polite, patient on me being indecisive. Very very good helper!
Friendly staff. Sean always helps me find the right shows for my feet.
Decent selection, I think they may be carrying less stock due to the covid virus but with that being said they only allow 10 people in at a time, which sucks I figured theyd let a little more in considering the size of their store. But at least all the staff was nice. These are the 2 pair of shoes my 10 year old picked out today. Hes happy, Im happy.
They did not have a great selection in shoes in my size plus the prices were higher than normal. However they did have a wonderful sale going on buy one pair of shoes get one free, so my sister got a pair of the cutest shoes and I got my pair for free.
Great customer service great prices. ♥️
Good service
Staff was corgal and helpful prices were reasonable
Wonderful selection and excellent service
Not a very good place to buy boots or work shoes. Poor selection of mostly unknown brands
Staff was very helpful and very excited about helping out and it was very clean
Super nice staff.
My family always shops at Shoe Carnival.
Such cute shoes!
Clean store, nice employees & usually have decent sales!
They had nothing and what they di DC was way over priced
What made my day here and always is the manager and staff. They seam to run a nice store and always help but not up your butt help. Perfect combo. Shoe prices are average but with their bogo 1/2 deal its great. I dont always buy shoes there but I always go there to shop around. Usually first stop.
The selection is very good. The sales people are always helpful. I like the buy one pair and get second half off. Just wish you could get third pair for 25% off. You dont. You have to buy 4th pair to get half off. Who buys 4 pairs?
Nice selection
I love this store, although I did not find the style of shoe I was searching for we did find nice hiking boots.
Helpful workers and very clean store
A shoe store where the employees actually do their best to help you find the footwear you need/want. Not to mention the prices are extremely fair, and if youre smart to go when they have their bimonthly sale, youll actually save a good deal of money. When I need footwear, this is where I go.
Hadnt been here in a while and stopped last week looking for a comfortable and stylish shoe. I was pleasantly surprised by the variety and prices found. I got a pair of b.o.c. shoes at a price I couldnt have beaten online. Ill make this a regular stop when shoe shopping.
They offer great sales in a nice, clean store. They have a wonderful selection of shoes.
Workers pleasant and didnt feel rushed even at closing time. Need more selection and large sizes other than sketches which fall apart quickly.
Great, buy one, second half off . Real nice shoe store, only place to go for shoes.
Great bargains and friendly staff.
The experience was excellent so whats the staff. My girl found a pair of boots at another establishment. Did not have her size. Said that she can order them online. You can see the disappointment in her face. Came to Shoe Carnival. The look on her face when I showed her the exact same boots. And in her size priceless
Nice people, very helpful.
Great selection, great customer service & very clean store!
Thought shoes were priced high 4 the Buy 1 get 1 half price. Very good selection
Good selection, good prices, great staff, just a good overall experience.
Right now good back to school values on shoes. Both boys and girls. Large variety.
Sean (store manager) was very helpful in helping me find a black pair of shoes for my son.
Great prices, friendly and helpful staff.
Always a good selection! Cute sandels this season as well. Wish the carried more Justins and had better size selection. Im tall, all the women in my family are. We all wear 11. If we shipped together and wanted the same shoes wed be out of luck but if we wore size 8 theres plenty! Just not right! I have several girlfriends who also wear 11-12. This is 2017 in America not 1910, weve evolved into larger people!
Store is decently stocked and staff is friendly and helpful but the quality of the shoes (name brand) are always lackluster. They are very helpful and right wrongs but I can not get passed the lack of quality in their products.
Always a good shopping experience. Good selection and prices!
Nice place to buy shoes. Wide variety. Good prices.
Not a lot to choose from unless you are looking for athletic shoes
Shoe Carnival is by far one of my favorite shoe stores and I find that I get great deals every time I shop with them. However, I took advantage of a deal that was going on online on Black Friday and was double-charged for a different amount. My shoes were 29.87 and I was charged another amount of 28.60. I called the 800 number I was given by the store manager and the customer service department informed me that they only had record of one charge. Somehow I’m being charged another amount when I only purchased one pair of shoes. I have been a loyal shoe carnival customer and have never had any issues. Unfortunately, this double charge has caused my account to obtain an overdraft fee and it is unacceptable. Just be aware when you order through them with your card.
Love it....always has nice deals!
Best place to get name brand shoes socks and other things all at fantastically low low prices
Every time I need shoes they have what I need
I got a few pairs of nice shoes there
Excellent service, actually outstanding, and I found a great pair of shoes.
They have all kinds of different brands for everyone. They also do have wide widths in womens shoes
Great store, amazing people
Always has good deals always has ur size the staff is great they even have disposable socks so u can try the footwear on comfortably its always stocked shoe carnival always has a wide variety of shoes if you can not find atleast one pair of shoes here then u might as well wait for the next shipment its a great place to buy footwear
They have cute shoes and they have them for every occasion! Very cute kids shoes!
Savings...That describes the best part of this store!!
They always have awesome deals going on there.
A warm atmosphere and everyone was really nice
It was great im goingin back soôn employees deserve bonus god bless um.
The staff was so nice to us!
Have a great selection just wish the carried more size 13 and 14
Has a great selection.
Wonderful staff here,great selection of shoes,and the manager here is very helpful.He is so friendly!
Great place to shop..Employees were great
Nice location and good prices!
Great options. Nice employees
Good service, great prices
Very cooperative salespeople. Bargains.
Great service and selection.
Love their shoes and boots....
I had the most dreadful experience at your store (#274) in Clarksburg, WV.Bought a pair of 99$ merrell hiking boots and decided to buy a second pair for half off. The second pair I chose they didnt have in my size but the associate (leslie) assured me that they could order them in by the weekend(Im in town on business and leave monday). So I said okay and paid for both pairs and left. Shortly after I het an email telling me the shoes are on their way. I noticed that the shoes that were on their way were not the right color of the ones I wanted. So i called the store. Leslie told me there was nothing she could do. That when the shoes came in I could either pick them up or refund them.... So I called the 1-800 number from my email and inquired with them only to be told they could not fix this employees mistake and that my only option was to take the shoes in a color I dont want or refund the money. So I went back to the store. The shoes they ordered they already had on the shelf in the store and I decided that rather than go through the hassle or refunding and reprdering I would just take the ones they ordered, which were already in stock at the store... now Leslie tells me that no I can not have the SAME EXACT SHOES I ALREADY PAID FOR AND WERE INCORRECTLY ORDERED THAT ARE RIGHT HERE IN THE STORE. I would have to wait until they shipped me the shoes. Terrible way to run a business and rude and inconsiderate customer service at every level. I refunded the merrells and the vans I ordered and threw away my perks card. I would rather give my business to another company that puts their customers first. Way to lose $120 shoe carnival!!!
Great people and on the ball
As many times that I have been in here, Ive never been offered help. Ive never bought anything either. A little high priced.
Good selection of kids shoes crocs nikes keds sketchers
I looked at a pair of Nikes but they looked like plastic. Not sure why but they are definitely not the same as other shoe stores carry. WHY DO THEY APPEAR CHEAPLY MADE?? Will purchase my things elsewhere.
Great shoes but high prices
Every thing is reasonable prices
They have a very large variety
Lot of shoes clearance prices arent low enough.
Large inventory with great people.
Great service and deals
Decent deals on shoes helpful staff
Great deals on shoes and boots
Didnt find anything but the staff was very helpful.
Great shoes and priced
Good sales and great selection
Finally found a pair of sneakers dont like black but they were comfortable
Great deals on shoes
Good sales and friendly staff
I do not visit this store often because while they carry a wide variety of brands for all ages, they do not carry larger size womens shoes.
Friendly staff. Got a new pair of work boots