Over the past year this location has gone rapidly downhill. Seems like since Walgreens took over Rite Aid the pharmacy has declined. I dont know if it is the new company or the turn over in staff. The one girl i believe her name is Roberta that has been there for years seems to be the only person there that is able to take care of anything efficiently. Wait times for filling prescriptions has increased from what used to only take about 20min to 2hrs, then 3hrs now to they are 200+ behind and cant have a prescription that is dropped off at 11:30am done until the next day. As well as giving changing excuses blaming their incompetence on the insurance. One week you can pick up your prescription that you need to take the next morning at 6am the day before and the next week you have to wait until you are out and cant have your medicine until the next day when they open 3hrs after you should have taken your dose????
Me and my 4 foot 11 wife stop to grab some beers for the golf course buddies. I carry it up because I am a man who doesnt make his wife carry stuff. I dont have my ID. My wife does. We are clearly both in our 40s and they wont sell it. Common sense is out the window.
I dropped off a Rx for Augmenton (antibiotic) at 5:30pm on a Friday evening. When I stopped back in a few hours later, it wasnt ready. I stopped back in the next morning and it still was not ready. I called at 12pm and it still was not ready. When I told the employee that I had dropped it off the evening before, she said Oh, we will get it out and get it ready. I suffered a bad cat bite and by the time I got the meds, it was very stolen and very red with infection. I am done with Walgreens. That was the last straw!!! 😡
Worst pharmacy experience. We will not be going back.
It has taken a bit of an adjustment for them switch over from the CVS but they are trying to be helpful and when you get to know most of the staff it feels like one of the smaller (hometown) pharmacies. I may change to a five star if they tie up loose ends IE: get info correct they relay on the phone.
We use this pharmacy religiously for our prescriptions, we never have an issue with them. They are always very friendly, and they get our prescription filled fast. Highly recommend
Very clean and organized, need more employees on shifts though