They worked on my 2006 dodge 1500 truck and fixed recalls on airbag on the driver side and the passenger side . Took them longer to work on it which was no big deal because they had a fire in the main building which took me a little longer to get my truck thank goodness it wasn’t inside any longer . But then after I got it home started having problems electrical problems have no horn problems with the dash lights interior lights cargo light . And for some reason it stalls out never done any of this before I took it to get it worked on Airbag light brake light speedometer quit working .it did not do any of those before called and talk to them and of course they’re still working around the fire still haven’t been able to get it back in the shop to get it worked on The shop still not in good shape to work on vehicles yet as what I was told trying to be patient

Walker and the ladies and gentlemen at Country Club are top notch in all respects. Their patients and help with my Jeep ordering and purchase was excellent. I can’t say enough positive words about this dealership overall. Thanks to the folks at Country Club Chrysler, Jeep, Ram.

Country club did the repairs on our Ram Pickup truck. They did such a great job. They went above and beyond they found additional damages and fix them where other may have missed and definitely would not have repaired. They kept me updated on the progress and let me know everything that was happening. They even handled my insurance company for me. They got me in a lot faster than any other repair shop in the area. I’m new to this area and didn’t know any body shops so I had called 7 shops all saying it would be at least 4 to 6 weeks before they could fit me in and I understand that smaller shops can’t handle to many vehicles and keep customers happy. Once I called country club I went out next day for estimates and 3 days later I was dropping it off for repairs I will definitely Recommend country club

I want to thank all concerned for the excellent service given to me on the repair of my 04 Buick that was a victim of a deer strike. The detailed cleaning of my car both inside and out was fabulous and unexpected. Thank you so much. I will certainly recommend your business to others. Thanks again. Jerry Helmick

Always puts customers first. They are honest when your vehicle needs any repairs only parts you need not selling you anything extra just to make a sale. I bought my current vehicle from them new and yes I will be a repeat customer

I want to Thank Walker and Jason for an easy buying experience. Walker took his time and helped my husband pick a vehicle and understand the functions of all the electronics. There was no fast talking and I actually had a fun time. My husband now wont stop pushing all the buttons...😆. Jason in the financial department did a great job getting us a great deal from the lender and explained a very painful situation (parting with large sums of money) in a kind and gentle manner! Thank you so much for the time both of you took with us! I highly recommend County Club Chrysler. See you soon for my jeep!

Country Club was the smoothest transition Ive ever had with a car dealer. They completed body work on our truck and done a superb job on it. They go above a beyond. They changed a bulb and wiped the truck out and it was clean and neat. The employees are the best so very knowledgeable and organized they do their job very professionally. We couldnt ask for better service. We will never deal with any other now.

The service team has taken care of all my routine maintenance needs for the Jeep Renegade I purchased 4 years ago! They are excellent to patiently answer any concerns I have about vehicle. Top notch service all around!

This group was fantastic to work with. The whole crew was very straight forward and extremely friendly. If your looking for a Jeep, Chrysler or Dodge vehicle give them a shot at getting you in one. Very easy to work with. I know they want to sell vehicles but they went above and beyond normal dealers.

A very pleasant experience, straight forward, knowledgeable and went out of there way to help make the purchase of my Jeep Wrangler Unlimited Rubicon a reality. Special thanks to Walker, Greg, Jody and all the folks at Country Club Chrysler Dodge Jeep. All The Best —- Dave Utt

Dealer is great and vehicles are awesome (for Chrysler anyway haha)! I recommend them if you dont mind a smaller selection, or waiting on a salesmen. I had a bit of a slow experience, on a non busy day it seemed- but didnt mind. I didnt get my selection from here as I felt like the selling was too passive, slow, and somewhat too much upselling. Recommend this dealer if you know what you want, and have no intention of changing your mind- and they have it of course.

We traded our car on for a Dodge Journey. The staff was very friendly. Jim Jones are sale person was excellent. We we happy we got back what we wanted on our car . .once the Jounney came in We had all paperwork and drove off the lot in less than 3 hours. Very good experience.. Will tell other people and recommend them to get a new vehicle.. was very nice the I owner even talk with us.

Great experience, kept me updated on the process and went the extra mile to schedule my next service.

I had a Jeep Wrangler with a failed motor. They had it for over 3 1/2 months before starting to work on it then it was damaged in a fire at the shop and after two weeks I still can’t get my property out of my Jeep.

Had a great experience. No hidden BS by salesmen nor financing. Courteous and friendly staff. Had a great deal on a Ram 2500 diesel. Could not beat it.Salesman Walker.T, knows inside and out everything about a diesel truck, it’s capabilities and explained maintenance information that will be handy in the future. Top notch employee. I thank him, on all the information he gave me before making my decision.Would recommend to anyone.

Overall, fantastic experience! The team was so informative and nice during the entire process. I would definitely recommend visiting Country Club for your next purchase!

This was the worst service I have had. I had an electrical problem with my 2020 Jeep Wrangler ( that I bought there) and had to do an emergency drop off on May 31st Monday ( which they were closed) I understood I didn’t have an appointment also. So June 1st(Tuesday) I called them to make sure they have gotten my Jeep and the keys and they understood the problem I wrote down. I then called them on June 3rd(Thursday) and they still did not check it. Then again June 4th (Friday) and nothing. I then asked about a vehicle and they said since I didn’t have an appointment they could not get me one. So the following week on June 8th (Tuesday) they finally started diagnosing it and June 9th (Thursday) they finally found a transmission wire harness that was bad and needed replaced. After several more calls and waiting it was finally fixed and ready to be returned June 18th (Friday) 3 weeks after dropping it off. I know they say they have a life time guarantee but if this is how they treat you this is a horrible place to get a vehicle and the warranty is no good if they keep your vehicle this long for a wire harness.

I had my car sent there because I had hit a deer and greatly damaged the body and also broke my power steering lines and all sorts of other things. My insurance adjuster told me it would take about two weeks is what he figured and sure enough the dealership was on time to the day exactly calling to tell me it was done.But on a side note, i haven’t picked it up yet. Do you guys happen to offer any sort of payment plans on getting a vehicle fixed there? I don’t have the money right off hand because my husband JUST started a new job and he hasn’t even gotten his first paycheck yet. This is our only vehicle so I have to have it back ASAP and I know there have been places I have gone in the past that have worked with me by letting me pay part of it down and financing the rest, etc. If there is any way you can help me please let me know. There is a garage near me that usually does a lot of work for me and they have allowed me to charge work that they’ve done before and I have paid them on time and can provide them as a credit reference if I need to. Please just let me know and once I am able to pick the vehicle up I’ll edit this review and delete this part.

Awsome service all around. Great customer support. Workmanship was excellent. Mr.Hull the shop foreman was all Round great guy, great communication skills. I would recommend any body work to these guys.

I have a 2018 Ford Fusion & was rear-ended in March. GEICO sent me to Country Club Chrysler for my estimate during the estimate it was determined that my car was a non driver so I had to get a rental and figure out where I would like to have the car fixed. I bought the car from Chenoweth & they have completed ALL the work on it up until this point but when I called I was told that the body shop was extremely busy & they could not get it in for like 2 weeks. Brian @ Country Club said he could get it in earlier & assured me the work would be guaranteed thru them & Geico. So I agreed to let Country Club do the work. Alot of my parts were on back order so it ended up taking a month to get my car fixed. I had a rental. My husband picked the car up and it was pouring the rain down so he didnt get to inspect the car. Brian told my husband the Fusion Emblem was on back order and he would call us as soon as it came in and they would put it on my car for me. The 1st thing I noticed was everytime I started my car a have a system error that comes up notifying me that my car is not fully on and it will drain my battery. I have never seen this error before so I thought it was suspicious but figured I would let it go maybe it is because the car hasnt been driven in about a month I also noticed that the holes where my rear sensors are 2 of the 4 plugs or whatever that cover the holes are completely sideways. It is extremely noticeable when standing behind the car. When opening the trunk there is a gap on the driver side & not the passenger side. I hope water cannot get into my trunk. My Ford oval emblem is loose with a gap behind it. I assuming water, debris will get into it and eventually it will fall off. I waited to address these things with Brian when he called to notify me that my Fusion emblem was in, that way we could go over everything in erson together. 2+ weeks have went by and I have not heard from Brian so I called today to check in the status of my emblem. He said he still had not received it, it must still be on back order. I decided to just talk with him then about the other things I noticed. I didnt want to wait any longer since he had no time frame of when the Ford emblem would be in. As soon as I started mentioning the issues I have noticed, I could tell he was annoyed. He kept speaking over top of me and basically said that he was goin to have to see the car, but he never offered to set up a date for me to come in so he could look @ it etc. I was extremely upset/unhappy with the way he handled the situation. I called Chenoweth and they informed me the the system error is probably from where Country Club unhooked the battery & it shouldnt cause any problems. They also stated if I wanted to come in they would check it out for me no problems. Something Country Club didnt do. I will make sure to take my car back into Country Club to have everything from the wreck properly fixed. It ended up being 11,000$ for everything. I would just like to have my car fixed accordingly. I will just take my business back to Chenoweth once all of these issues have been addressed & properly fixed.Edit:Since this review Country Club has been in contact with me and set up an appointment to look/fix the issues I have with my car. I understand that everyone has a bad day & I appreciate the fact that they contacted me in such a timely manner & we were able to get things squared away. Other than the things that will be fixed they did a top notch 👌🏻 job. My car really was a mess from the wreck...The paint matched exactly, you cannot see were the paint was blended etc. Welds, and body body work were spot on. Thank you again Brian for all your help, and I look forward to working with you again & getting all the little wrinkles worked out on my car.

This dealership offered excellent service, when others in the area couldnt help or werent very helpful. I was out of state purchasing a car for my granddaughter, and several others wouldnt offer her the level of service one would expect. Country Club and their sales manager, Patrick, stepped up to help me get the process done quickly and efficiently. Thanks again for your help!

We called days before we went in and were told the car we were interested in would be one price the day we went in were told it was way more. The guy we dealt with acted like we were a burden and didn’t even want to deal with us. He got one price from a bank then after he got a different price completely threw that one out without even asking if we were ok with it or not. We then were told we would have to pay $550 for a new Jeep or $480 for a used. We then decided to go to chenoweth and they treated us like family and we walked away with a 2018 for $18000 for $318 a month. Never again will I deal with a Jeep dealership. Or recommend a Jeep dealership.

I took my Jeep in for a recall. When I went to pick up my vehicle at the end of the day, there was a problem and my Jeep was running really bad. I was naturally upset, but the service advisor and service manager assured me that they would find the problem and they gave me a ride to my wife’s work. I left it there over night and the next day they called me around noon and said they had found the problem and repaired it. It was something that had happened during the recall so there was no charge. Accidents happen and I’m very happy with the way they handled it. Very courteous and professional.

Andrea, and Jim were excellent in our buying process have bought from them before and definitely will again next time we are looking for a vehicle

Country Club Dodge does great work. Super friendly and easy to work with.

My husband purchased a brand new 2020 Dodge Ram 1500 and was side swiped on the freeway. We contacted Nationwide Ins. And were so happy to hear that Country Club Chrysler Dodge actually performed their own repairs! This was huge for us as so many dealers these days do not do repairs. They coordinated directly with Nationwide and dud a fantastic job. They communicated with us throughout and we are very happy with the repairs quality and highly recommend!

I bring every one of my vehicles here for service. The guys are just awesome. The sales staff is so friendly. I mean come on, how can you beat a lifetime power train warranty?

Everyone was friendly and kind, also didnt take hrs. to get paperwork done. Great group of people, if anyone is looking for a used vehicle, head to the lot next to Food Lion and ask for George McQuain... best car salesman Ive wver dealt with.

The salesman was very professional and also very nice.

It was a real pleasure to deal with Country Club Chrysler they treated me like a customer instead of a number or just a sale.I was treated with respect.and fair and really got a great deal. Thanks to all involved in my deal.

Purchased Jeep from them 5yrs ago. Excellent service. Auto maintenance is always completed satisfactory. Excellent dealership to purchase from. Service people are attentive & courteous to deal with. Very satisfied!!

Horrible service experience. Estimated 5 days (Thur.-Tue.) to complete work.Still have my Jeep after 11 days.I’ll never go back. Service department management is clueless.

Staff was very helpful and took care of everything that I am asked them to and very courteous.

I was there for an airbag recall. I set the appointment, they did the work. Everyone was polite and workmanlike.

The staff is amazingly kind and honest, and the work is 10/10 and was done incredibly fast. They completely detailed my car inside and out after they finished the repair. And speaking of the repair, it is spotless, and absolutely perfect. If i have any other incidents, i will be coming back here.

Helpful, bought a new jeep compass there, already had it in for a free oil change and tire rotation. Theyre awesome. Very friendly customer service.

Look. I have gotten numerous calls from you for a guy named Shawn. You HAVE THE WRONG NUMBER!!! I called your office and told the girl to please take this number off your list for this person. I dont have a car in your shop and I have zero intention of buying one if you continuously harass your customers. Its ANNOYING! PLEASE STOP!!

Service was very expensive although Mike in service gave me several discounts bill was still over three grand. I was told technician took vehicle on a 40-45 min test drive to make sure work was performed correctly and vehicle was ready turn back over. Repairs were finished promptly which we appreciated. Things that we were dissatisfied with was vehicle was returned almost empty hence the 45 minute test drive. Also the vehicle was dirtier than was delivered. You think after spending 3,000.00+ dollars on service you could at the very least wash the vehicle and return it with the same amount of gasoline if not more. Other than that the repairs seem to be exactly what was needed and is once again driving in tip top shape.

Shout out to Country Club Chrysler Dodge Jeep Ram body shop. I had to get a door ding fixed. As always they were quick, kind, efficient, and my vehicle is cleaner than it was when I got it from the VW dealer! Buying my next Wrangler there for sure!

Everyone was kind, considerate and helpful. The work on my car was timely and well done. I highly recommend this bodyshop!

Great service department, excellent prices, great people. They take great care of their customers. Highly recommend them.

They did a wonderful and speedy job. They also provided me with a courtesy ride to and from the rental company. 10/10 recommend.

Came in to have a van I bought off carmax looked over, they went over the van and gave me a full report. They changed my key fob battery for free and did not charge me for labor. That was beyond what I expected. I will bring my van to them from now on. Great Job and thanks again. I own an Audi, BMW, and this was by far the best treatment in the service department. Great Job

I have been very pleased with the service and repair at Country Club Auto Body repair. They have excellent service, are no nonsense, fast and cheaper than other places in the area. I will definitely use them in the future and I recommend them to my friends and family.

Arrived early for appointment, was finished about 5 minutes after appointment time, no more “low tire” warnings on dash each time I started the car, they fixed the problem, and no charge.Very good service.

Service department is great! Always get me right in and listen to what I have to say.

Spent $3,000 for absolutely nothing, after two weeks. The issue was not fixed at all. Didn’t make it 2 miles down the road before my car started over heating. Called in and was told I’d have to put even more money into it and that it wouldn’t be looked at for another week. UPDATE: just got a call. Explained the situation and all I got was a “ I’m sorry we couldn’t get it fixed for ya “

Top notch experience. My new go to Jeep dealership.

Great service. Fast and efficient.

Very quick, thorough work. A repair I thought would take a few days only took a few hours. Plus for everything I needed done the price was pretty cheap. Will definitely take my vehicle their for future work

Compared to other local dealerships, I was surprised to find them cheaper, much much faster, and very friendly as well. Based on my experience at other dealerships service departments, I thought they were all expensive and busy to the point of not caring about servicing an individual. I was impressed.

My wife and I have been here quite a few times and everyone there is extremely helpful and very knowledgeable! The price is always great and they get the work done fast! I would highly recommend this place to everyone!

From the sale to the delivery to service everything was top notch. I was treated as if I were family before, during, and after the sale. The detail department made my vehicle look brand new. The service writers and service department also took very good care of me when i had an issue. Highly recommend the dealership.

Excellent customer service ! This is the 3rd time I have had to bring my vehicle in for body work. The work is meticulous and was finished on time as promised. Brian was great to work with. My vehicle was spotless when i picked it up.

Professional, excellent service, explained everything

Fast, friendly service and excellent work. Would highly recommend

Very easy! Staff was all amazing!! Very helpful and will tell my friends

Very friendly and they know there stuff. I would go back again

Country club is very good with customers they answer all questionsAnd help us the best way.

The maintenance I had accomplished was done on time and to the quote. The service manager was very pleasant to work with. A very good experience.

Country Club Chrysler Dodge did an excellent job on the body work on my car. Everything was done in a timely manner by courteous respectful personnel. I couldnt ask for better service!

I bought my previous vehicle at Country Club Chrysler, it was one of the best experiences I have ever had buying a vehicle. The staff was friendly, knowledgeable and very helpful. When I am ready to buy my next vehicle, I will be checking with Country Club Chrysler to see if they have what Im looking for.

Very good service, quick serves to check in and see to are concerns.

Great staff!! Knowledge and willing to work with u

Car repair was done perfectly and in a timely manner. Brian was helpful and knowledgeable. He kept me updated and even helped out with insurance claim

Prompt and courteous service. And a comfortable waiting area with WiFi.More communication about what you’re doing to my truck would be nice. I brought it in for a tailgate latch recall. Apparently there was another open recall you addressed but said nothing to me about (although the code did appear on the receipt). It also appears you flashed the PCM with an update. I know that’s a dealer thing where you just do it when the vehicle is in for service. But it’s my truck not yours. You should tell me what you want to do and ask me if I want it done. I’ll probably say yes. I suppose one problem with that is I might ask some questions about what you’re doing that you won’t know the answer to.

Quick, professional, and affordable. James was a great help getting everything I needed done and ensuring the parts were in stock prior to starting.

Friendly, respectful and treat you like family. I wholeheartedly recommend Country Club Chrysler for your auto needs

Stopped in to have the check engine light checked and the service department was able to tell me why it had come on. We were driving through VA and needed to have it looked at. Thank you so much for taking the time to put the analyzer on the car and allow us to make it to our destination.

Seems like problem was fixed. Admittedly my Jeep was a little messy when I took it in. Even worse when I got it back! Change all of my cup holders and in car and on the floor. Middle console had stuff taken out and on the floor. Jacket on backseat and some other stuff moved to the floor. Gave me wrong subtotal by about 100 dollars less so more expensive than I originally thought. Nice enough customer service was just irritated on how much of a mess they left in my car.

Great service started when I called the service department. They had an opening for me.i needed oil change,filter,tire rotation,and sn inspection sticker..only took about 45 min.thank you for great service.

Awesome service! Awesome sales staff (admittedly weve worked with our salesman for 15 years). Everyone is pleasant that works there! Good employee moral, which says a lot for how they do business. We are an all Chrysler/Dodge/Jeep family now!

Always very helpful and reliable. The employees are always kind and great to talk to! Highly recommend!!!

Very helpful and professional sales force. Never an issue with the 2 vehicles i have purchased from them.

Wonderful and helpful service. The auto body people were so nice everytime I called for an update on my vehicle.

Michael is the best service manager down to earth and helpful!

My son hit a deer the bumper, driver door and fender was destroyed and when the body shop got done car looks brand new they even cleaned the inside and no paint color difference they were awesome and fast completing it Thanks

Thank goodness for James he really cares about customer satisfaction. I moved here to work and used this dealership 5 or 6 times. Every time left feeling like i had been slightly over charged (lots of overhead I understand ). They offer a drop off and pickup service, which was extremely helpful. The service team member did not express the same level of concern.

We traveled from Pa to Country Club Jeep because the sales person covered all the details and communicated honestly through out. We received a very good deal and the quality of the people made the buying experience a pleasure. Logan our sale person came in early Saturday to have our new Jeep Wrangler detailed and everything ready for us. Wonderful drive and great people.

Came in last Saturday to look at new Rams and Wranglers. We walked the lot looking at every vehicle and not a single sales person came to help us. We walked inside waiting to be helped while a group of employees laughed and joked in the corner. Still not a single person approached us to help. We left the lot and took our business to Urse in Fairmont and will never return again.

Very satisfied. Service department was very friendly and helpful. Would recommend for everyone.

They did an awesome job repairing my sons car. I would recommend them in a heartbeat. Thank you Country Club Chrysler!!

We were traveling on vacation and had a problem with our battery. They squeezed us in and got us back on the road in an hour. Great job! We really appreciated the amazing service.

Service was veryGood but your kept captive in Saturday’s.. no driver and the location is so far out of town your stuck there. My service was 4 hrs long. It was aweful sitting in waiting room no drinks no tv. Just internet if I you had a device. All other major dealers have a shuttle driver even on weekends ... this one thing is rough sinceThey dont have that...the customer service man sorry Can’t remember name was so kind. He was running g back and forth keeping customers moving in and out checking them in etc. The dealership seems good just it’s remote and when your stuck there for 4 hrs we’ll it’s aweful... fix that you’ll get a 5 ⭐️

I purchased a lifetime power train warranty when I bought my Jeep in 2014. Five years later, when I had a problem, I called the warranty company but had no warranty. When the transaction was made it stopped at the dealership. I can get a refund but have no warranty. I can’t even get interest on my money they had for five years. Shows they really care about their customer satisfaction ratings! Duh!

Took my Jeep Compass there to be service.I received great service. Customer friendly and timely. This is where I also purchased my vehicle

My wife and I went here to lease two new vehicles. A 2016 RAM 1500 Laramie and a 2016 Dodge Challenger ScatPack. We dealt with Jeff Edwards, Rod Owens, and Jodi Burris. They were all fantastic. We told Jeff exactly what we wanted, but since they didnt have either vehicle on their lot Rod searched for vehicles matching our description and found a couple at other dealerships. A couple days later they called and told us our vehicles had arrived, we went in and signed everything and were out in no time. It was a great experience all around. And I had done research for weeks ahead of time on new RAM trucks and Challengers to know what kind of prices I should get, and I have to say, I was surprised when the first offer Jeff and Rod made on each vehicle was almost exactly the price I wanted to get, I didnt have to haggle or fight to get a great deal. Bottom line, I would definitely recommend Country Club, especially Jeff and Rod, for your next vehicle purchase or lease.

Service was scheduled in a timely manner. The visit only lasted about an hour, and service was completed.

I’ve had nothing except a wonderful experience from the parts department! A very knowledgeable staff, and was able to point me in the right direction for parts and tires on my vehicles!

Friendly, so far nice to deal with. No complaints

Great experience with the service department! Will bring all my vehicles there in the future!

Very nice people second car ive purchased there

Great service. They brought my car in and made the repair. They were very friendly.

I recently had the worst experience at Country Club Chrysler, Dodge, Jeep, Ram in Clarksburg WV, I had a recall on my Promaster Van. I received a recall notification about a month ago to take my ProMaster Van to a local dealership to have the repair made. I contacted the number on the recall form and they contacted Country Club Chrysler in Clarksburg, WV. I live in Elkins, WV.The Dodge Corporation then contacted Country Club Chrysler to make the appointment (I was also on the line) and that I would be confirming the appointment. I called them (a week and a half before the actual appointment) to confirm the scheduled repair work and was told the only time they could fix the van was on December 23, 2019 at 9:30 am. I leave for Florida on January 3 and would not return until April 1, 2020. We were leaving for Maryland on December 23 to join our family for Christmas.They confirmed on Friday, December 21 that it was all a go and they would take care of it.I left Elkins at 7:00 am and got there around 8:50 am. The service guy said, We should have it done in around 4 hours. They dropped me off at Lowes. I told the driver to pick me up around 12:30 and I would wait the remainder of the time in their waiting area. My phone rang around 12:18 from the service department and I thought my van was finished. Wrong!! The service guy said I hate to tell you this, but we pulled your van in the service area and we dont have your part to fix the recall. Im sorry we just wasted your day.Why did it take 3 hours to tell me the part was not in when my appointment was at 9:30 am? I received no compensation what so every, no gas for my mileage, just a simple, Sorry we wasted your day.If this had been any other time, it would not have been a problem. But, I told the garage when we made the appointment that the timing was bad for me. They assured me that they would get me in and out as quickly as possible. I have the Business Link service agreement and this should not have happened.I feel I should be compensated for my time and mileage. Please tell me what steps I need to take to do this.Doug Conrad, Conrad Auctions, Elkins, WV

The service department was amazing and they took my car in without an appointment over the weekend. Very professional and would highly recommend them.

Good people even though I didnt get a car they tried. Friendly staff and would recomend them to anyone.

Best Experience I have ever had at a Automobile dealership hands down my dealer from now on, great experience. 1 out 10 I would rate them a solid 10

Excellent service! Courteous staff.

Excellent place to buy and service your vehicle!

They lied to my husband and I. We were told to bring it on monday and by friday they hadnt even touched it! My truck sat down there when I could have been driving it all week.