Marcos S . Greeted us with the big smile we test drove a RAV4 explained all the features the vehicle has and followed up with an email after the purchase extend his services if anything needed. I can’t forget Adrian are in finance also very efficient, Respectful, and explained everything we needed to know in finance he also helped us with a lower interest-rate if you’re in the area and you’re thinking of buying a new or used vehicle visit Claremont Toyota And make sure you ask for these two gentlemen😂👍🏻

We bought a car this weekend and the upper management was very helpful.. When I went back on Monday they took care of all my concerns and made me feel very comfortable buying a car from them..I will definitely be coming back for my 4runner limited in a few months.

Worse day… they provide you the maintenance list for the part or things you need to be replace without specific what you really need… give the list of stuff inside there part store and ended with the wrong things when back 4 times to get right stuff😡

Ismael was great, professional and very attentive to our needs and not his commission. We truly would recommend this dealer ship. The paperwork process was great; can’t remember the person that helped us but thank you.. You want great service Toyota is the name

Great Dealership! They really work with you to make your best deal. Pedro in sales is excellent. The Sales Manager, Mohamed has been there over 20 years and is very knowledgeable and accommodating as well. We had an outstanding experience and I give Claremont Toyota my highest recommendation! Very happy customers for sure!!

Came in to buy a car last week, and Jessy. A was our sales person. He was great and very helpful. Explained every details about the car and after he went over every little details on how to connect the car to my phone. I highly recommend him if you need to buy a car from this dealer. He is the BEST..

My mother has been a customer since 2011. She left her car for service at 3:00pm. Candace assure her it would be done by in 3 hours. She called at 6pm to see if her car would ready. No one answered and would go straight to voicemail. No one communicated with her to let her know the car would be stay overnight. We get there at 7pm everyone in service is gone and no managers are able to get her car. How is that possible that they cant open or have access when there is master keys to every building. I am highly disappointed. My mother works at 5am so who is responsible for her having to miss work because no one communicated with us that the car was going to stay overnight? Horrible customer service here and no one can give us answers. Who is responsible? Has this happened to someone else?

Great experience in the service department yesterday. In and out faster than planned. Fairly priced. Bummed I couldnt get a free car wash, but appreciate that theyre making an effort to conserve water during the drought.

Thanks Zupe, you have helped me with the setup and explained all the electronic features of my 2021 sienna mini van that I call the Stormtrooper.Yesterday when I dropped in to check out a reset instrument message you personally quickly came out and reset it, you have been very helpful when calling you, about info on my vehicle.Thanks again.

Jesse and Davy would great help ! Would recommend if you are looking for a new car

The Staff at Claremont Toyota are professional, no bs sales and finance. From the front seat to Jacob Santos in sales and Daniel Vera in finance. I was comfortable and didn’t feel any pressure. Clean nice dealership and cool people. Thanks for making my purchase easy.

Best dealership in town! Ricky and Prosper were great! Upper management was great as well! They explained everything well and treated us with respect and were very friendly! Will buy here again!

Yong Zhao, Mo, and Gabrielle are awesome dealers to work with. Very friendly and courteous. Would definitely go back in the future when I buy another Toyota and will definitely recommend them to family and friends.

Came in on August 14, 2021 to look around and walked away with a brand new car, I met with car salesman Chris, hands down the nicest most stand up salesman Ive ever come across and his sales manager Alexander is definitely here to help you whether you’re just browsing, looking for a new or used car. I recommend this dealership and duo, don’t look anywhere else. Claremont Toyota is where it’s at y’all!

HUGE shout out to Jessie Alvarado, Mohammad Mostafa, & Chris Barreto for assisting me in acquiring my dream car! Very knowledgeable, respectful, and informative on all the options that were available and going the extra mile in every aspect of the process. These gentlemen were literally the exact opposite of what youd assume a car salesman to be. They didnt push to make the sale and were very helpful finding solutions that my wife and I needed to be able to make this happen. Prior, we have been getting our 2018 serviced at this location for 3 years and have nothing but compliments. We cant thank you enough!!!

This was probably the best car buying experience Ive ever had. Friendly and fun people, fast service, and I got the car I wanted with no hassle. I love my new Highlander Hybrid!

This place was awesome. David Garcia was the best! He made me feel comfortable answered all my questions and didnt pressure me in getting into something just for the sake of making a sale. Not to mention he gave me the BEST deal was not going to let me go home until I was happy and 100% satisfiedLook no further come here and ask for David you will not be disappointe!

Salesman Jesse S. Alvarado was super friendly and took good care of us. We were super satisfied with our new suv. Will come again for my new car!

This specific location has some of the BEST most accommodating customer service of any dealership I have been to. I was having issues with my back bumper consistently on and off and was pretty frustrated…Janeth Mestas went above and beyond to make sure I was fully taken care of and literally handled everything for me; including making time to see me when there really wasn’t any time for a “walk in” customer. As soon as Mike Marquez met with me in service, it took little to no time for him to fix the situation in a professional and thoughtful way. Thank you both and thank you Claremont Toyota for providing outstanding service!

Id give them negative stars if I could.... This dealership unscrupulously took advantage of my 21 year old stepdaughter who unfortunately went by herself to buy her first car. Instead of making a reasonable sale/commission, they ditched whatever integrity they may have had and negotiated a horrible, horrible deal. Yes, I know caveat emptor - but really?? I hope their desire to make this sale, and this review below which Im copying from my mother-in-law (the buyers grandma) will cost them at least one, if not more, future sales:Claremont Toyota is a business without integrity. My granddaughter made the mistake of going there by herself to buy a car. (Yes, it is her first purchase and she is young and naive). Taking advantage of her is an understatement. She traded in a 2008 Prius and put down $3,000.00. Her amount due after the down payment was $25,000 plus for a Toyota Corolla Le. On top of that the salesman set her up with a lease instead of her purchasing the car. I know the company’s is there to make money…but to whos expense? Beware!

Absolutely the best car buying experience Ive ever had. Our salesperson Garrett took the time to show us and test drive a few vehicles. He was professional courteous and very patient and helped us find our brand new 2021Toyota Corolla Apex. Ramiro in financing was also very helpful and patient as well. I just want to say thank you to Claremont Toyota and all their staff for a great car buying experience. My wife and I love our new 2021 Toyota Corolla apex.

I’ve bought 4 vehicles out of this location. Our 5th recent purchased Venza ‘21 for my wife. We have been coming back to this brand for their reliability, prompt response of the dealership when there was electronic issues with the computers.During the pandemic hardship we allFaced. Toyota’s financial customer service was very helpful working with us.That’s why we remain loyal consumers to this brandKeep it with modernizing the upcoming models, that’s appealing!

The customer service manager Janeth called me and apologized for what transpired, and was extremely friendly and truly made me feel better. She explained what occurred and how they made the necessary changes to ensure it would not happen again. I am glad Toyota has representatives like Janeth that truly care about their customers, and go beyond and above to make sure the situation is taken care of.

This is your new go to place for a vehicle! The dealership was extremely clean and welcoming even though it was full of customers you never felt like you werent being attended to, the staff I worked with pedro and turbo in sales and Adrian in finance were all amazing, very helpful and understanding! They worked really hard to get us an amazing deal would recommend to anyone to visit these guys! You cant go wrong with a Toyota, you cant go wrong with Claremont Toyota

Horrible place to buy a car. Between their market price mark up and rude customer service who I their right mind would buy from these baffoons. Plenty of Toyota dealers to choose from. Just dont make the mistake and buy from this one.

After a long hard day of car shopping, I thought I wouldn’t be able to get my car but then I came to Claremont Toyota and had the most pleasant experience leasing my dad. They gave me the best offer!! No Games, No hassle!!! Chris Barreto my car dealer was so informative and really did his best in giving me the best car shopping experience I’ve ever had!!

Have been going to this place for two years and its a disappointing experience each time. Took the car for a maintenance this morning and requested to add a car wash. The response from the service consultant (Candace) was the machine is broken. My husband mentioned that its been two years and each time we get a similar response on car wash. Candace did not take responsibility, instead was defensive, and rude. She has no investment or commitment to her job and does not have customer service or conflict resolution skills. They then took the car in and made us wait for 3hours. When my husband talked to the manager (Tony) he didnt seem like he cared either. So really if you want to complain do it at your risk cuz they dont care about their customers.This place was always known for bad customer service and will continue to have horrible service because they dont train their personnel on addressing customer issues. Congratulations on losing a customer and please continue your horrible service.

Kevin was extremely helpful with my service and made sure to explain everything to me. He even ordered me a Lyft when my ride home fell through! Thank you Claremont Toyota service!

The guy selling me my new car didn’t try anything on me, he gave me a good interest rate in the car and streamlined the process. I will come back here for my next car. Easy to do and lots of amenities for car buyers. This dealer represents Toyota’s brand very well.

Worst service department in this location. I rather drive to another Toyota dealership for service. The first time I came for 5k made an appointment and still took over 4 hours when I was told 2 hours when I scheduled my appointment. Today, I arrive at 7am. Was told to plan to leave my car all day. Thats ridiculous.Then, I receive a email from the responder. ZUPE... Asked to be contact...still waiting...@Toyota of Glendora is amazing!!! Got my service done within an hour of arrival. Great customer service.

Exceeded my expectations with customer service made the purchase to my car so smooth and pleasant want to give thanks to Jessie Pinero for helping me find my car to Fernando for checking on me while financing was taking place To Richard from Finance for all your help thank you and to Juanita M for helping me clear out my old vehicle in the rain while off the clock and made sure I stood dry and all me personal belongings you all made me feel like a family member You are all so Amazing will definitely Recommend you all keep up the amazing Customer service

I really appreciate Jemery Wright to service my truck for many years. That’s reason I choose this dealership as my truck maintenance location. Plus Jemery had very good knowledge, patience to explain what problem my truck had. He is a good advisor to the customer. He did a good job. Thanks again. If anyone needs service your vehicle at Claremont Toyota, please ask Jemery Wright.

Oscar vergara was exceptional went above and beyond and staff is very friendly

Honesty...integrity describe this great American family that ended up on the front page of the Times for doing-the-right-thing...for us (for a change!)The story goes...Toyota had a re-call but didnt fix the problem.The Hogan Family stood-up to the giant and said basically...until you ACTUALLY do correct the problem (that is hurting our customers) we arent selling any more!Ouch! Oh Baby...that can hurt...Claremont Toyota is a leading sales point for Toyotas record breaking sales!In todays world when profit seems to replace morals...its a blessing to see this company stand up for their customers.The Hogans have always cared for their community...for real...(not just for publicity). They are heavily vested in giving to charities locally.Care is their cornerstone of success! Real care, in this case may cost them money but that isnt what motivated their decision to stand-up for whats best for us. Integrity!A huge THANK YOU!On my top 10 Favorite American CompaniesP.S.Read Toyotas Review!

Worst service that I have experienced. Was told 45 to 60 minutes and more than 2 hours and they havent finished. DO NOT RECOMMEND THIS PLACE. Have gotten way much better service from Ontario but I know my fault for trying to trust this service place.

Service dept is a rip off, quoted me 1 price and i ended up paying 600 more, took longer than expected, missed 2 days of work. Dont come here, save your time and money.

Thank You to the manager Mohammed he made me feel welcomed and also thank you so much to Jacob Calderon for helping me and get a great deal on my first time buyer Car. Such a positive environment and attitude:)

Dont ever get your car serviced here. I really love my Camry purchase this year and after 5,000 miles, brought it here to get the complimentary service. Was told it would take 1 hour 30. Waited OVER 4 HOURS!!!! No oil change, no wash, manager left for the day. Ridiculous…. absolutely horrible service. They apologized and gave me a business card to call, but I dont want to come back here EVER again! Listen to other reviewers and stay away from the horrible service here!

I recently visited this dealership to purchase a Rav and I would just like to say the customer service here is horrible! The seller named MOHAMMAD was so rude and pushy to me and my uncle to purchase this car. We were trying to get a lower APR but he just stated that it was...let me repeat A WASTE OF TIME!!! I never felt so insulted in my life! A waste of time? I am a customer who has been to this dealer and purchased two cars before. If I am a waste of time and a bother to you I will take my money to another dealership where they will appreciate me and my time. After I confronted what he just said to me he then tried switch his words and stated that I misunderstood, but I have two witnesses that can clarify what was said. A car purchase is a BIG DEAL! I understand you are trying to make commission but I am the one will be stuck with this car for the REST OF MY LIFE! Not you MOHAMMAD! Never again! Claremont toyota needs to retrain their staff and especially MOHAMMAD!!!!!! I have no regrets writing this review because I am angry with the service I received from him and the dealership. If I could give this dealership a zero I would. Never again. They completely destroyed the good image I had of them from my previous purchases.

Had one of the best experiences here with the sales and finance people. They are very understanding and supportive in each step of the process. I definitely recommend their staff and services. If you are planning on buying a new or used car I definitely recommend Jesse Alvarado as your sales person and Joseph Zepeda as your finance person. They are the best out there and will take there time explaining it all. They are definitely there for the person not just the company!

There is no place to put 0 starts on this Toyota Claremont Dealer parts... after my mother payed 607.00 to buy an original part... they sold her a grey mirror passenger side insted of a white color mirror... she also pay for installation 140.00... and they told her that she could take it to a DIFFERENT PLACE so they could paint it white.. what a shame taking advantage of a senior... what a rip-off?

Awesome customer service. Super friendly.

Everyone was helpful, ok selection of cars considering what inventory is like in most places.

Bought a (minimally) used 2019 Corolla Hatchback SE recently from Claremont Toyota.Overall, we are very pleased with our new ride and the purchase experience we had through the dealer. Brian did a great job of keeping in contact in contact with us prior to us coming down. We came from 2hrs away. Everything was straight forward except for the walk around. We did get the opportunity to walk around and look at the car, sit in it and drive it. I just wish they’d shown us the minor cosmetic damage there was on the car. Instead…. We ended up finding when we got home. Not a dealbreaker, I just think absolutely clarity should be at the forefront of a dealership’s core characteristics. What we bought was a “Certified Used Car”, which means it went through an in-depth review process before resale. This leads me to the conclusion that the dealer absolutely knew about the cosmetic damage, yet negated to tell us during the sale. Anyways, when u tally everything up… I’d still recommend Claremont Toyota. The beat the heck out of our local Toyota dealer for sure. Try ‘em out… just do a more thorough walk-around than we did.

They made car shopping so easy, best experience I have ever had. I purchased a Camry which is now my 3rd bought car and no dealer has helped me as well as Claremont Toyota, I have to give it up to Mickey, he helped me find the perfect car and had the best hospitality and was very helpful with the different options I could go with in regards to getting the car. Then afterwards, I was helped by Joseph to close out the deal and he made the process so easy was super super easy. I have had to wait 4-8 hours at other dealers. I was out of there in within 3 hours I was home with a brand new car!!! I would recommend Mickey to everyone of my friends and Family and hope they are assisted by Joseph afterwards. Claremont Toyota is the place to be!!!

One week ago I walked into this dealership hoping to trade in my honda civic. The salesperson Brian Olvera. helped me choose the best car for me, he showed me all of the different models, safety features and most importantly the prices. I ended up driving away in a 2021 Toyota CHR all thanks to Brian who helped me make the right choice. I would recommend this dealership to anyone looking to buy a new car.

Purchased my first Toyota Camry. The staff did a fabulous job and would like to thank Lyle for the knowledge of the vehicle, Gabe Santiago for great customer service and Paula Leon for her expertise in finance.

Im not one to go and write a lot of reviews, But this place and how they treated made me want to. I got a new Camry this past weekend of 1/6/21 and it has been up to date the best car buying experience i have had. Diego and Pedro were the gentleman that helped me out and were very curious and respectful. Not pushy at all like other car salesman I have encountered in the past. I came with my brother in law the next day and he bought a car as well. Thats how I am, if a business treats me well and gives me the best deal possible I myself will bring them business and I plan on bringing my parents back since they are in the market to buy a new car. Love my Camry, first Toyota I have ever owned and Im not going back. Thank you Claremont Toyota. You take care of me and I will keep on bringing you guys clients!

Phil and Technician Sal B. did an outstanding job on my car. The transmission problem it was brought in for is all resolved. Excellent work!! Thank you

Service advisors and sales advisors both treated me pedantically and like I had no clue about what I wanted, and what I needed. Very rude. Poor communication. Will try to hard-core up sell you on unnecessary junk.

The hospitality I was shown here with my wife is amazing! Luis Medina was my sales rep and after explaining to him my situation he helped me get to where I needed to be. He was friendly, relatable, respectful, and overall a great quality salesman I can see why he’s the internet manager. After getting a deal in motion he took us to financing where I meant THE G.O.A.T Henry Figueroa !! Truly both of these men helped me get into the car I wanted. Henry helped me out so much and got me a great financing plan with a great care package! They made me feel like I really won and got the best deal. I had a Honda that I bought a year ago to trade in and at Honda they could not touch the experience I had here. Honda was horrible but Luis Medina and Henry Figueroa at Claremont Toyota make me so proud to be apart of the Toyota family. There need to be more people like them out there - if they had an award for best dealership Claremont Toyota takes it easily. You won’t be disappointed.

I had a great experience from Claremont Toyota. I drove from Tarzana to Claremont and it was worth it. Mr. Bruce Wright Fleet/Internet Sales Manager was awesome. He made my experience a good experience. He made himself available to my numerous calls before going to the dealership. He was cordial, he was prompt, he was friendly, he was not a pushy salesman. After I purchased my Venza from him he took time and sat with me in the SUV and went over all the features. I felt like I was with Family. I truly recommend Mr. Bruce Wright Fleet/Internet Sales Manager from Claremont Toyota.As far as Finance Department, I had a great experience as well. I was out of there in less than 45 minutes. They are very sophisticated and instead of signing on paper you sign on a huge tablet which is a size of a desk. Everything is printed afterward and given to you.Claremont might be far from LA, but the experience and customer service makes it worth it. Give Bruce a call. I suggest CarProUsa to put Bruce on their website. He is that good!!!!

I bought a used 2014 Toyota sienna at premium cost a month ago. The temporary tag is expired and I still havent received my paper registration. When I call multiple times and hold multiple times. The lady I finally talked to asked me a few questions and then promptly said done you can put the tag on the car. Which is the worst advice seeing as how its illegal to put a tag on a car without a paper registration.... folks will say anything to get you to go away. Even advising someone to break the law... not impressed at all ...

Derrick Bates is a PROfessional. Best guy to work with. You going to see a car make sure you ask for Derrick Bates!

I dont normally go to dealerships to shop for a car, so I was hesitant to go. I didnt want to get stuck talking to some pushy salesman. Garrett Woolford helped me last weekend. I was looking for a used Toyota Highlander and after a quick chat, he knew that they didnt have what I was looking for. He still continued to talk to us for probably a good 45min or so teaching us about the highlander and letting me ask ALL of the questions. He was super helpful and intelligent! I keep checking back on the site to see if they have what I need because Id like to buy a car from him. Crossing my fingers!

Mo Mostafa and Eli are the best! Got me the best rate possible with 0 money down. If you need a car please hit them up at Claremont Toyota !

What a great experience!!! David, Marco, Turbo, and Alex in the sales department were all awesome in giving me a great deal on my brand new Prius Prime. Thanks again for the great customer service, and making the whole experience so quick and smooth. Loving my new car!!!

Worst service ever, they refused to do warranty work on my vehicle and made every excuse in the book to refuse service. Just because my vehicle was not purchased from them, they tried blaming the original dealer which is 100 miles away which they fixed in 30 minutes and proved it was covered under warranty. Just the inconvenience of forcing to go to the dealer where I purchased so far away made this dealer visit a nightmare also added dealer notes so ever dealer refused to work on my car afterwards. I have never been treated so badly at any other dealer ever buyer beware I will never recommend or return here.

Luis R Macias was a great representative that works in the service department

My first post was incorrect. Alexander the sales manger was amazing and Jesse the sales person was amazing as well. There was an issue that came up and was easily resolved. They care about a customer happiness and to me thats amazing customer service. They corrected the issue right there and then.thrh helped my daughter out and made it easy for her. Thank you Claremont Toyota for your amazing service .

Came there in 2016 to purchase a carI was trapped in the manager office with the manager and the sales man to push hard on me to sign for a credit i did not wanted since i wanted to pay cash. They also ran a credit score without me understanding the implication ( foreign student at the time) again i said upfront that i would not do credit.Very glad, i was rational enough to keep « no » to the présure and finally left.Very Unpleasant experience, i would recommend toyota longo instead

Great car choice. Lots to choose from. Reliable cars. Good service.Lie to get sales. Claimed free oil change for life. Lie. Claimed price lowering on sale. Lie.Just know what youre getting yourself into.

Absolutely exceeds my expectations, made me feel right at home. They did a fantastic job and did everything in an efficient amount of time. On top of that with a smile. Which I understand is not always easy to do. Especially during these time.

I always receive excellent service from Claremont Toyota (for 20 years now) and my service rep, Tony Sanchez. They never try to over-sell me, are always professional and polite. My Toyota cars are well-maintained and run great. Claremont Toyota has my highest recommendation.

Amazing experience! Very friendly, amazing deals, and I love my new Toyota Camry. Thank You for all your help.

Bad service, information and overpriced in top of the sticker price.Went in today in search of buying a new vehicle. This salesperson came with a greeting face, after giving me false advertising of why the vehicle was overpriced, the salesperson changed his face and didnt want to speak to me anymore and just talked with my wife. Thats not professional at all.That is one of many reasons I and my family stop buying vehicles from Claremont toyota.Now we rather go to Crown toyota on Ontario.

If you need parts for your Toyota this is the Dealership you want to buy from. Every part that I needed was in stock and the service that Matt and Randy provided was outstanding. These guys have the part numbers memorized. 5 Stars for sure!

Waste of time went twice because they said they would work with me and didnt even try to work out a deal. After two hours and second time coming to the dealer they brought it down $99 dollars. Very disappointed in the dealership and just felt plain old disrespected. When I thought we had a deal they just came to me acted like my offer was going to be accepted and said no we wont go down take it or leave it and walked away. Wouldnt recommend this dealership waste of time for me and my family.

My wife and I just purchased a used car from these people and the car has some obvious defects that are more unreasonable for a used car than the norm issues which should have been caught when the car was accepted as a trade by its previous owner. This dealership also rolled our deal without actually having an approval from a bank which I find to be grossly negligent. Our sales man was a very good guy I highly recommend Jacob, but unless youre willing to take home stress and anxiety dont leave here with a new or used car unless you have an actual approval from a bank!!! 🤬😡🤬😡🤮 Entire situation makes me want to VOMIT

Nothing on the lot and I was handed off from one sales rep to another your better off going somewhere else.

The Management is Really Nice they explained clearly at the Moment when youre Making a Deal.Thank you will recomend..to stop and see their inventory

I traded in my old vehicle for a brand new 2021 Corolla Toyota SE. Everyone was really helpful especially Fernando Fuentes, he made sure everything was fast and as easy as possible. I would definitely recommend this dealership to anyone. Ask for Fernando for a smooth purchase on a brand new vehicle! Thank you.

Typical shady car salesmens practices.Will tell you one price over the phone and not honor it in person.Claremont Toyota has gone downhill since they changed ownership.Used to be an honest and reputable dealership.DO NOT COME HERE IF YOU WANT TO PAY STICKER PRICE.They will tack on 5-10K Mark ups. They will waste your time by talking with their manager and financial advisor to see if they can do better.Go to Longo or Crown/John Elway where they will treat you right and not rip you off.

Went for an oil change, which is suppose to be free(included when the vehicle was purchased). They then forced me to pay for other services, inorder to get my oil change. Refused to change the oil without inspecting wind shield wipers, switching around the wheels, etc, for like 70 dollars. Said something about it being mandatory for them to do every 5k miles, and that I had to do it, or not have the oil changed.

I Highly Highly recommend DAVID GARCIA from sales he helped me threw the whole process of buying my 2021 Rav4 as did Steve. I will definitely come back just because of how well they treated me and made me feel welcomed and appreciated. They will definitely help you guys out to make sure you guys leave happy and satisfied Thank you guys very much for everything.

Warning customer service there is NONE I had my vehicle there over a week nothing was accomplished. I took it in fora ck engine light issue internal problems 53k shoukd be covered under power train I was told a rep has to review I waited over a week for this rep to email tony Sanchez back I was so frustrated with the whole process, I always had to make the call whats going on with my car. Tony never had a answer all he said is in waiting fora rep. I explained I have no car im borrowing a vehicle he could care less week he said it is what it is and basically deal with it. Wow im not sure if thats something you should tell your customer. Very unprofessional. So needless to say I removed my car from there and I am going to another dealership that has more concern for me and my vehicle. I ALSO HAD TO PAY FOR DIAG AND NOTHING WAS ACCOMPLISHEDWOWBUYER BEWARE OF THIS DEALERSHIP GO SOMEWHERE ELES.

I did not buy my 2007 Yaris at this dealership, but I have always used it for service. I really appreciate the quality of my experiences there over the years. Service is quick, thorough, and excellent. I was apprehensive about the change in ownership, but I took my car in on April 16th, 2021 and had the same great experience. My car has 230,000 miles on it and I credit the service department at Claremont Toyota that it is still going strong.

Lies from sales rep, John and Muhammed, regarding the price of the car. They agreed on one price in the negotiations, but put in the paper twice higher. Please be respectful and honest with clients.

Best FASTEST SERVICE EVER!!.. check out Ernesto Rojas for crazy great deals on the new 2021 TOYOTA.

Went to purchase a vehicle, negotiated a price or were trying to negotiate a price with the salesman who was actually very pleasant. He left and came back with a supervisor, I think his name may have been LUIS who sat down and told my husband and I that both cars we were interested in now had mark ups. A Toyota RAV4 hybrid had price on window for 32000 and this supervisor lets us know that since this is a hot car they are marking it up 2000 so the original price is not what the sale price is, new price is 34k. He then moves on to the Toyota Venza (loved this car, test drove it) and says although the sticker price on the window says 32400 he is now marking it up 5000. When I asked why that was not posted on the sheet printed on the window he says they are working on printing that out as we speak and the one on the window is wrong. He says he can strike us a deal and sell it to us with only a 3000 mark up to help close the deal!!! My husband and I were completely confused. We had already ran numbers with the sticker price, payment and down payment with the sales person based on the sheet on the window dealer asking price. I would not recommend this place. We wasted time and I’m so glad we did not authorize them to run our credit until we had a verbal final price. It would have dinged my credit and just to be surprised that they have hidden mark ups from 2000 to 5000 which were not advertised. If advertised I would have not given the cars a second look and wasted my time. Salesman Fabrizio was completely professional and pleasant but they manager/supervisor(not sure) Luis was unprofessional, rude and ruined a sale for his salesman.

Robert assisted, me very attentive and polite. Service was good.

Savanah, Aleica, Matt were very helpful! Thank you

Thank you Prosper & Luis for helping me purchase my dream car. I had originally stopped by last night and Prosper greeted me right away. I wasnt 100% sure if I was ready to commit, so I left.Prosper reached out to me today and told me he wanted to work something out. Luis and I discussed numbers and we were able to meet in the middle. With there help, I got an early Christmas gift which is my dream car ; 2021 Camry XSE V6, Pearl White.Thank you again Prosper and Luis for my early Christmas gift 🎄. I cant wait to be on the road! Also, thank you Richard from financing for making it an easy, welcoming, and fun experience.

Pedro palacios really great person wasn’t planning on buying a car but he helped my wife and I to get a new 2021 Camry. really happy to meet someone who really wants to help a customer.

Arturo Hermosillo and Luis Medina one of the BEST sales persons Claremont Toyota have specially Arturo is been there for years both of them great attitude, friendly, honest persons that try to help you. I recommend this guys to anybody too bad i can give them 10+ stars. THANK YOU Claremont Toyota to have this kind of persons in your business.

I had an appointment excellent service from David and Jesse always feel like family thanks to hard workers like themselves.

I took my car to this dealer and i drop it of Tuesday morning and they couldn’t figure it out where was the leak on my Moonroof so they keep it over night and next day i call nobody was able to answer the phone so finally i reach to someone that help me talk to the service advisor name Scott silvana he claimed he was really busy but when I show up it was on the phone laughing with a customer and making jokes,, and over the phone he told me that they Couldn’t fine the leak that i have to go to the dealer and show them where,, so basically they asked me to do the job for them,, They charge $140 for the diagnostic in the car and they couldn’t do it,, The least they can do is call the customer and tell them they cannot find the problem and ask him to pick up the car, but they’re really really busy so if you’re looking for a dealer that can diagnose your car look somewhere else Because in Monclair to your other so busy they cannot even give you a courtesy call

I went into the parts department for my 2000 4 runner they had the part I need quick and easy no hustle

Very happy with the purchase of my 2021 highlander hybrid xle. Thank you to Diego and Mohammed for working with my husband and I, getting us on a low monthly payment for our new car. first Toyota purchase ever and can say I am very pleased. Definitely will be back when my lease is up.

Olivia is awesome, very knowledgeable and attentive! Great customer service! 😀👍

I would highly recommend Mickey Hernandez! I was a first time buyer so I was really confused and nervous about everything. He made it so I was actually able to understand and get the best car for my budget. I can’t thank him enough.

My overall experience was great. Muhammad really does his best to give you the best deal possible. I truly appreciate them helping me get my XSE.

Satisfied with their service Mohammed was amazing with us thanks a lot 🙏

Great experience purchasing chris’ new truck! Thank you to Nikita, Joe, Savanna, & Patty!

Its fine.

Great customer service they try to do everything they can to give you the best deal. They also honor their online deals. Dolores was great. Thank you Claremont Toyota!!!!

Clean, nice friendly staff. Took my car for a recall.

I would most definitely recommend Claremont Of Toyota to family and friends. The customer service was excellent and both the Sales Agent Henry and finance manager Richard took the time to explain in details the process and all the details of the car and financing. Continue song the awesome job!!

If you want the utmost attention in all departments when it comes to customer service while purchasing a vehicle from a dealer, come here. Im an FTB & Alex Rosa the manager here made sure I had everything I wanted & nothing less. He even had an alarm installed free and topped off the gas! Ask for him & say TATINESS sent u!

Best experience ever leasing a car! Dont waste your time anywhere else!