Love the store always in stock with what I need. Knowledgeable staff and easy to understand isles make this the best Family Dollar in Cincy!

Family Dollar was in great shape when I arrived on Saturday. The were clear and shelves straightened. The cashiers were friendly.

Horrible experience power went out as i was being rong up and they never have anything

Just left from the Family Dollar and just re-located downtown they have several different tan pants they’re all marked a dollar and their employees keep saying that we can’t get it for a dollar because customers put them in a row spot but all the label says a dollar and they’re in a box full of champions that’s a display box and the label on the box it clearly says one dollar poor management please get new management ASAP if the item is in several places and it’s marked a dollar. It’s actually in a display set up in several areas of the store and it indicates a dollar why do I have to pay three dollars for a tan pants and it’s in several places, MARKED. The team associate stated that the manager knew about it but yet the manager has failed to fix this and change the price it’s incorrect The team associate stated that the manager knew about it but yet the manager has failed to fix this and change the price to the correct amount.

Always out of stock, they need to learn how supply an demand works!👎👎👎

Too cluttered, ghetto staff theres an employee thats always got an attitude every time I go there shes arguing with a customer telling them she has a son for them...sickening..

Security guard was turning away customers for not wearing masks... however every employee wore their masks on their chin with their mouths and noses exposed.Most customers followed that example.Their safety measures are lip service only. Be consistent and understand why these rules are in place or dont enforce them at all.

Love shopping here

HAVE STUFF IN STORE SOMETIMES .ITS REALLY HARD TO GET TOILET PAPER.

Like shopping here alot

This is a really nice place to shop. The place offers you almost everything at fair prices and Ive never felt disappointed on any ground about this place. Their amazing deals make it more amazing.

Busy... employee was very helpful

Extra workers,an clean

Really sad no stock the store looks dirty and nasty

This place is okay because its in the Community, some of the prices are good. Probably most are good. But the better deals and better stock better colors and More of an Variety of Everything is in the Suburbs. The stores in the Inner City is Treated, any or Represented like a Piece of _hit!.Its like You have a Favorite Child or Children. And Clearly the Inner City Stores are NOT. Its like the bottom of the barrel for Our Community Stores.I wish that part could change.....

This place is useless. Had a large purchase, literally a basket full of products. Asked about the price of an outdoor chair, cashier said he didnt know. Said I might like to purchase it if I knew how much it was since it wasnt labeled, he said well I dont know. Then his buddy runs up to the register and even though I had money out ready to cash out he let his friend jump in front of me to cash out. I finally get to cash out and he gets to a pair of socks and tells me he cant scan them. I look at him waiting to say hell go and check the price and continue the purchase and he just looks at me and tells me he cant scan them so he cant sell them. Meanwhile it isnt like there is some big line behind me or he is doing ANYTHING else but standing there. After just sitting there for a minute I tell him not to worry about it I can find my purchases somewhere else and leave. So what do they do with the hundreds of things in there that arent labeled or cant be scanned if they cant sell them? Throw them away?

Shelves half empty every time, they do NOT stay open until 8:00!! (7:30), slow yet sometimes friendly service, filthy parking lot!! Very disappointing!! 🙄

The Place is better than other types of stores this location always friendly and fun, but mostly helpful

Crazy it need to be remodeled to small and to many people in there at one time plus a lot of people was stealing

They had a great selection and store was very put together. Customer service was very good also

This store is an anchor of the community. The staff are always nice and they are the only affordable place with good parking in this area. Especially since Kroger on Vine is closing and moving downtown.

Best place to shop.I always get everything i want.Prices are also very decent and there is good parking area also.So no issues regarding parking.

Employees are RUDE. I understand you are at work. I understand you dont want to be there. I work in customer service... You dont have to smile if you are having a bad day.. it happens but every employee is considerably rude. The store is hardly ever well stocked and its a constant state is disarray.

The service is perfect but this place need to get a better product management I mean the customers put product everywhere.respecting yourself mean first respect the place you go to buy what you need.

They finally have an armed guard at this location.... but... the store is still a hot mess... and filthy... watch out you might have something fall on you.....

Couldnt give zero stars or I would. This is a ghetto store. Shelves empty with product in boxes blocking isles. People are nasty and so is the store. Owner needs to shut down and start over.

It was a pretty good morning at Family Dollar was well stocked better than usual actually had everything I was looking for

This dollar store on the outskirts of town has helpful, friendly staff, but the store can be picked over and the aisles blocked with shipments. Get past that and youll find some great bargains in the housewares and decorative sections that can brighten up your table or apartment cheaper than an issue of House and Garden.

Excellent service and selection

Here I am 8:21am on 12/26 and I see the store isnt open yet and there is someone walking around the store talking on the phone. I just wanted to run in and get some personal hygiene products. Theyre supposed to be open @8 but clearly that isnt happening

I like the store has a lot of things and I dont have to go far

Its ok

I understand the environment the store is in has them on edge but why be so rude... 2 different staff members treated me disrespectful....

3/2/2020 and 3/9/2020 I visited this location during business hours and the store was closed with no explanation of why and the phone number listed for this location does not get answered.

I love using their new digital coupons.

Staff is rude, illiterate and unprofessional, I was threatened by the employee, because I wouldnt leave my bag behind their counter .Well Im not leaving my bag with a store staff that has to threaten me over not giving them MY property and you wouldnt either, if you saw how ghetto and hateful they are. Im supposed to trust them ?? I dont think so !!..also the girl checking me out was so busy talking to another person shopping, that she charged me twice for something and foegot to bag all of my items, which i did not go back for ..

To compact hard to find stuff, plus staff doesnt even know much.

This Family Dollar is so so so nasty. Clothes. and products all on the floor. Floor is dirty. The outside of the store has garbage everywhere. A Cashier was rude to one of the customer today..The need to get their act in order.

Dont answer the phone for nothing how we supposed to get questions answered when u cant pick up, customer service doesnt exist here I gave you one star because the woman is there I like

Always have a great experience and treated nicely

Staff was pleasant... Did not venture into the store, but to me service is everything.

Going here u better have lots of time to spend there very slow!o yea bring some bags for your things u purchase!

Had a fine variety, only downfall, the supply and setup of the products. Really needs renovation.

Quick check out in morning friendly service.

Store is always extremely disorganized. Staff is unprofessional but nice.

There not organized. Whenever I go to this store there are boxes in the middle of the ile, they dont have enough cashiers, the ones they do have has a serious attitude problem,

Always a line, items not put away, messy store

Store is a junky mess.... but the employees are friendly and helpful

This place was extremely dirty inside and out. The staff was uncaring unfriendly and the so called manager NEED to be retrained and set higher standards for her team. I will never return. Several customers complained.

Can be a little more organized

Pretty crowed today 1st very busy

Coil but the management reflect the environemeny

Poor customer service as usual.

Dirty and very long wait to get out. Messy aisles.

This store is AWFUL the manager there is rude and nasty along with her staff. They is disrespectful and ghetto. The manager the nerve had to talk about my grandmother which is in heaven. I will never EVER shop here again and will tell others not to shop there either. And by the way the store is DIRTY inside and out and is cluttered.

The place needs better service

Very convenient and close ..

Employees are rude and vulgar, Ive seen an employee extremely high on weed once, to the point where I waved my hand in front of her face and said hello? And she was irresponsive.

Location, customer service is interesting.

This place should be condemned. The staff members are rude, unprofessional & flat out nasty. The store is dirty, cluttered & lacking products. Its ALWAYS like this & this will for sure be my last visit to this location.

The customer service at this location it is wonderful

Cashiers need customer service training. They need to know how deal with the public.

They had nothing in stock the cashiers didnt know what they were doing and were more worried about talking about customers after they left than waiting on customers

Nice people work there

Dont answering the phone for customer asked a question

Good selection, low prices

That store dont put their supplies away it sit in middle of the floor for hours.

This store is disorganized and the line for check out is usually insanely long with one person at cash register.

Me an the family gos there almost every other day

Everything is a dollar....you cant lose 🤩🤩

Great service

Never has anything in stock. Store is dirty staff are unprofessional. You would only want to go here for small things like bleach or dish washing liquid.

Well, such a mess and dirty store, almost all the clothes and goods are on the floor, it is very hard to find as many roads are blocked.

Its convenient

People act crazy here they need security

Not well organized and local kids were a nuisance manager call cops on one girl and she continue to run her mouth even with police tbere

Horrible! Not sure what I was expecting from a family dollar.

Little stuff we may need.

Good prics

It took my energy!

Needs to clean up the store is dirty.

Dirty, too much stuff, prices are high.

Ok price

It is always messy and they are always restocking...

Its close to my home

Slow poor service

Its now a dollar general

The cashiers are very slow.

Not a very safe area

Convenient an close by

Too small and too crowded

Slowest family dollar ever

Quick stop

AOK

Open early than other

Needs more clothing inventory

Service can be slow

Cool

It is not the way it is

Rude people