I have nothing but great things to say about Scott and Pam. I purchased an engagement ring from them and they walked me through everything and did an amazing job at listening to what I was looking for and keeping me in my budget. It would be a year later until purchasing wedding bands and they did a flawless job at getting us exactly what we wanted. They made the experience enjoyable in every way possible. I would highly recommend them for wedding and engagement rings.
Scott and Pamela assisted my fiance in designing the perfect engagement ring. He raved about the experience they gave him. He felt comfortable collaborating with Scott through what could have been a stressful process. The ring is absolutely stunning! We are both in love with the way it turned out. I visit often to have my ring cleaned, and everyone is always kind and welcoming. I look forward to working with Scott and his team in the future for wedding rings.
My husband and I purchased an engagement ring and two wedding bands from Scott and Pamela in the past year. Pamela was so patient, kind, calm and easy to talk to. We came in knowing very little about diamonds, so Pamela took the time explain and show us all of the different cuts and varying levels of diamond quality. She patiently let me try on band after band. When I became indecisive, she took the pressure off the sale by showing me other interesting pieces they had in the store. Clearly I was not going to buy those, but it was fun to learn about them and try them on. It took two visits, but we settled on a beautiful custom-designed ring. Similarly, shopping for our wedding bands took two visits, but Pamela was always happy to see us. Pamela was conscious of our budget, even though we may have been on the lower end of what they usually do. We would highly recommend working with them! L&C
I recently received the engagement ring of my dreams from my fiance courtesy of Scott Reising! Not only is the quality and beauty of the ring absolutely breathtaking, but working with Scott and Pam made the experience for my fiance and I the most enjoyable. You can see the time and talent that goes into creating their product, and you can also tell that they really care about their customers.We got engaged over the holiday season, the most magical time of the year for most, and the busiest time of the year for jewelers! I needed to get my ring resized, and Pam and Scott made sure that I got it before Christmas so I could flaunt off my fingers to friends and family.I was absolutely thrilled when my best friend asked to marry me. He did a great job designing the right ring, and he tells me everyday that he was over the moon with the help he received from Scott and Pam.Overall my fiance and I were both overwhelmed with the service we received and will definitely be going back for our wedding bands and other future purchases!!
Great store and very helpful! I met with Scott and showed him my wifes wedding ring that needed to be repaired. It had to be cut off and well, lets just say it was a mess. Scott not only fixed the ring, but he cleaned it, polished it, and made it look like it was new! There is absolutely no indication that the ring had ever been cut, I was blown away. I had a great experience at the store, cant say enough great things about it.
I recently had the best experience with Scott and Pam while looking for an engagement ring. The customer service and the high level of listening, communication, and professionalism really stood out. Pam was absolutely amazing throughout the entire process in helping create the perfect custom engagement ring. I went into the store with a blank slate for the design. After Pam took the time to find out more about my fiance, she was able to come up with multiple designs. We settled on what turned out to be the perfect outcome. The quality of all their jewelry truly stands out from others. I look forward to coming back for the bands and any future purchases.
Pam met with us multiple times to ensure that the details were just how we wanted them. We were on a strict budget and Pam worked with our ideas to create something amazing within that constraint. We looooove our rings and know for certain that we have a high quality product. Pam and Scott will always be our go-to jewelers! We are so thankful for our pleasant experience with them.
Pamela was very patient and a great guide throughout the process of designing a custom ring. Both with my fiancee Katie first, as well as the second time by myself, she took the time to explain everything we needed and wanted to know about the various options. From end to end the experience was very low pressure and never felt like she was trying to force a sale. She helped put together the perfect ring/diamond combination, and even after we got engaged, they agreed to change the diamond setting from a 6 prong to a 4 prong at no charge. In everything Pamela did, she showed that she wanted our complete and full satisfaction. I thoroughly enjoyed working with her, and would recommend Scott Reising Jewelers to anybody without hesitation.
Shopping for an engagement ring, I came to Scott Reising Jewelers and met Scott ( the owner) and Pam (his sister). Pam was very kind, passionate and knowledgeable. I let her know what direction I was going in and she added structure to my search, giving advice on styles, quality, price and value. Her guidance was invaluable!!! They made the perfect ring and my fiance was blown away by it!!! Thank you so much, well be back!!!
Cant say enough good things about our experience with Scott Reising Jewelers. Ill tell our story since its a but unique and highlights the service that separates them from others.Last year my wife and I moved from Philly to Cinci. We were in town about 3 months before moving here (and about 2 months before our wedding) to house/apartment hunt. Wed been fairly busy up until then and hadnt gotten our wedding bands yet (oops). We figured wed stop in here because if possible it would be nice to get them in the city wed be spending the foreseeable future in. Best decision we made. Immediately Pam went to work explaining all the different styles, pros and cons, and took the time to listen to what we wanted. We both had some idea of styles we wanted, and Pam was able to make them both come to life while working within the price range we had (after we told her our price range she never ONCE tried to push us higher, but spent the whole session coming up with creative ways to create what we wanted within our price range). Not only that but she was able to get them done before our wedding on short notice. She would call us intermittently to update us as well, which was amazing. We picked them up a few days prior to the wedding. We were a bit nervous, but ended up being absolutely blown away with what they were able to create for us-they looked exactly like what wed been hoping for.The customer service Scott and Pam provide doesnt stop after the sale either, they truly stand by what they create.
After going to the bigger name jewelry stores I decided to got to Scott Reising and I had a much better experience. When I went to the bigger places they showed me bands to choose from but they did not show me one diamond. My first experience at Reising I talked with Pam and she showed me nothing but diamonds. She educated me on the different colors and clarities. She even gave me prices! The next time I went I talked with Scott and it is obvious that he knows more about GIA certified diamonds than the salesmen that I talked to at other places. When I left I felt very comfortable that I purchased a great diamond and my fiance and I have gotten so many compliments. I would highly recommend seeing the Reising family Jewelers before you purchase a diamond anywhere else.
I sent my now husband on a wild goose chase for a marquis shaped engagement ring. I knew I always wanted a marquis and as he set out looking for the perfect ring he found that this shape was not very popular and not carried by many jewelers. He found a few jewelers that could offer him diamonds in the shape I wanted but they could only offer him one or two diamonds. My husband would not settle for anything less than perfect so he continued on his mission to no avail, until he found Scott Reising. Scott was able to provide more diamonds for my husband to choose from than any other local jeweler. Scott worked with my husband to find a diamond worthy of my hand. The engagement ring is perfect and I am so happy with it! After our engagement there was no question that we would go back to Scott for our wedding bands. Just as before, I wanted something unique. We worked with Scott and he designed a custom band that turned out even more beautiful and unique than I could have imagined. Scotts employees are friendly and knowledgeable about their products. I would highly suggest using Scott Reising Jewelers of Hyde Park to anyone looking for engagement rings and wedding bands. His selection and ability to find the perfect diamond is unmatched in this market.
Scott is very nice and helpful. Hes got an incredible selection of beautiful jewelry in the store but also does custom work. I had a ring resized here for a fair price- he even got it done in less than a week. I will definitely go back for my next piece of jewelry!
Pamela and Scott were amazing to our family during this special occasion! My girlfriend and I got engaged and throughout this process of picking out a ring Pamela and Scott made us feel like family. They were able to work with us and our budget for this very special day. Scotts entire staff was friendly and attentive to our needs and we felt valued every time we walked in the store. We will be going back for our wedding bands and will happily share the videos and pictures of our engagement with them, because as I said before, they made us feel like family!
I wanted to have my original engagement ring diamond reset in a new custom band. I researched the options available to me in Cincinnati and Scott Reising Jewelers was clearly the premier choice for custom design. My husband and I met with Scott and found him professional with deep product knowledge and a personal touch. Bottom line on our experience: His team created the most beautiful ring I have ever seen. When he presented the final product to me - I simply couldnt help myself, I gave him a big hug. I would highly recommend any person looking for quality to visit Scott Reising Jewelers. You will not be disappointed.
Pamela helped my husband and I pick out our wedding rings. She was not only knowledgeable and helpful in assisting us to find our dream rings, but also had such a LOVELY personality and was an absolute JOY to work with! She guided us through the process to customize rings that fit exactly what we envisioned. Yesterday was our 1-year anniversary and we couldnt be more grateful for our beautiful rings and experience that we had at Scott Reising Jewelers. We would recommend this jeweler to any of our close friends. Thank you Pamela and Scott.
My husband purchased my engagement at Scott Reising Jewelers, since we had heard so many great things. They did not disappoint! Scott himself, was extremely helpful while helping him through the process of picking out my engagement ring. We ended up also purchasing our wedding bands from here as well. We loved working with Scott and Pam, as they were so helpful and listened to what we wanted and made it happen. The quality of their service and jewelry are phenomenal!Recently I had to have a repair on one of my rings and Scott went above and beyond to take care of me. We received my ring back in less than a week and it was beautifully cleaned and back in perfect condition. We will continue to use Scott Reising Jewelers for future purchases and services!
I recently took a diamond cocktail ring to Scott Reising Jewelers because it was missing a diamond. They fixed it up beautifully and now it looks like a brand new ring. While I was there for the ring repair I mentioned I had my late mothers wedding rings and would like to create a piece of jewelry from them. They helped me through the process of creating the most beautiful pendant. It was a fun and exciting process working with Pamela and Scott. Im thrilled with this piece of custom made jewelry. It is fast becoming my signature piece. I highly recommend Scott Reising Jewelers.
From the beginning to the end, EVERYTHING was perfect with all the staff. Pam and Scott were so personable and knew exactly what I needed for my residents ring to be new again. they were honest, patient and kind. I might add very quick also! I look forward to doing business with them soon!! Well done!!
I recently purchased a number of loose diamonds, for an engagement band, from Scott Reising Jewelers. I had heard of the business through a friend who had also bought a stone from them. After hearing how happy he was with his experience I decided that I would see what Scott had to offer.Scott was very helpful and accommodating to my needs and budget. I knew what the design was going to be, but was unsure what sizes of stones in what qualities, etc, we could afford. Scott happily pulled out a number of different sized stones and laid them out in the general shape of what the final design would be. I did not compare prices to local jewelers, but I felt that Scott was being more than fair with me; I had done some research through the internet beforehand and I feel that the prices Scott gave me were actually better than most online sources could offer. I was also looking for a black diamond in a certain size and Scott was able to acquire a few stones in the approximate sizes for me to choose from. Scott was able to answer all of the questions I had and was very much a pleasure to work with. Their store is well kept, inviting, and well stocked; their employees are very friendly and is a place I enjoy going to. The personal attention and interaction is what I was looking for, and was happy to also get very good prices on very nice product. Ive heard advertisements for other local jewelers promising to have the best prices in town; stores like those survive on promising huge savings, Scott Reising Jewelers thrives on the super customer service and personal recommendations. Guaranteed to be my local jeweler from now on.
My fiance and I walked in to pick out our wedding bands and Scott was there to greet us. He got us something to drink and went through the different styles and prices and was able to find two rings that were perfect for us. While he was working on the paperwork his assistant showed us all the other jewelry and made us feel right at home.I came in a few days before the wedding and Scott greeted me again and knew exactly why I was there, a wedding gift for my bride. I picked out a pair of pearl and diamond earrings, perfect.Scott knows the business, his customers and his products. Skip the other jewelers and go to a real one where you get personal attention and impeccable service.
I was helped by Pamela and she was great. She was very knowledgeable and helpful. My first purchase from Reising Jewelers was my wife’s engagement ring. I appreciated having the ability to look at different diamonds and bands to figure out the exact look and price I wanted. My wife loved the ring so we also got our wedding bands there as well. We are very happy with them and have no complaints. I would highly recommend Reising Jewelers.
When it comes to engagement rings, Scott is definitely the go-to-person! We knew we wanted to work with him as soon as he started helping us during our first visit. He listened to what mattered most to us, provided excellent ideas to make the ring unique, and created a masterpiece! Scott exemplified professionalism throughout the whole process and was super flexible and timely in all of the communication. 100% recommendation to friends and family. Will definitely seek him out for any jewelry needs in the future. Thanks Scott!!!
Scott & Pamela were amazing. I purchased my fiances engagement ring with Scott Reising Jewelers and went in with absolutely zero knowledge on the topic. Scott walked me through the process step by step and ensured I was comfortable with my decision. He asked great questions about my fiance and her taste. At no point in time did I feel rushed, pushed or sold to...it was a great experience from start to finish. - Nick Schlie
I came to Scott Reising jewelers solely based on Google reviews I had read. They couldnt be more right! They are so meticulous in their work, that when I picked up my wedding set, I was amazed at how great both rings looked. They did such a wonderful job. Ill definitely take my business there for future needs. Id highly recommend them if you want anything beautiful and done well.
Scott Reising Jewelers was the only place I trusted my boyfriend to go when we started to look at engagement rings. Pam’s attention to detail and way of explaining everything made me feel so comfortable that any ring they ended up creating would turn out beautiful. And the ring is even more perfect than I could have imagined! I would recommend Scott Reising Jewelers to anyone and everyone for any jewelry needs!
I wouldnt ever consider going anywhere else than Scott Reising Jewelers for all my jewelry needs! They made the entire process of purchasing our engagement and weeding rings easy and comfortable. They worked with my price range and help create exactly what we were looking for. Ill be a customer for life.
My fiance chose the right place for my engagement ring! It is beyond gorgeous, custom made and exactly what I wanted. My fiance told me that he went in with his dream ring for me and Scott created it! I now go in every Friday to be sparked up and make my wonderful ring shine! I look around the store while Im there and I dont feel pressure to purchase anything but feel more like family. Scott and the entire crew at Scott Reising Jewelers are just the best and I cant wait to pick out my wedding band!!!
I visited Scott Reising today for the first time after setting up an appointment to have a small estate evaluated my Aunt left after she passed away. As a young woman, I have little experience with fine jewels which is why I felt it was important to find someone honest and trustworthy. From the moment I walked in the store I felt welcome by Kelsey who made my mother and I comfortable as Mr. Reising prepared for our visit. Shortly after, Mr. Reising took his time carefully analyzing each piece explaining the market value and resell value. One aspect of the visit I greatly appreciated was how Mr. Reising inquired about the history of each piece of jewelry. Not only did it demonstrate his focus on each individual piece, but it helped keep my late Aunts memory alive who recently passed away - which is priceless. If youre looking for an honest and trustworthy Jeweler to guide you through the world of jewels, Scott Reising is the place to go!
Scott Reising Jewelers, and in particular Pamela, essentially became our family over the year that we were engaged and married. They are patient, kind, thoughftul, and extremely non-pressure. My now husband and I stopped into their store before we got engaged because I never wear rings and had no idea what I liked - Pamela was there to spend time with us (knowing we might not come back!) to help us understand our ring preferences. About 1-2 months later, my husband came back and designed my engagement ring within a certain budget with Pamela by his side. And once we were ready for wedding rings, we didnt go to any other store - we went back to Scott Reising and they treated us so well. We tried on lots of different rings and again, Pamela was patient as we zeroed in on what we liked the most. She then provided us a fantastic discount as repeat customers! When we picked up our rings for our wedding, we gave Pamela a hug because we worked so well with her over the last year and it really felt like she became a part of our wedding family. The staff is friendly, patient, experts at their craft, does not pressure you, and is not at all judgmental. If only I wore more jewelry ... Id go back to them every time!
After shopping at several other jewelers in town, we went to Scott Reising Jewelers. What a pleasant experience. The staff was friendly, knowledgeable and welcoming. The selection was so unique we had a hard time deciding, as we loved everything we saw. I purchased an exquisite engagement ring and a gorgeous pair of silver earrings for my girlfriend. It is so nice to have a trusted source for future purchases.
I stopped in to the store shortly before closing time and told Scott what I was looking for. “A very large fancy yellow diamond, excellent cut”. Scott took my information and informed me that he would be in touch shortly. Within a day Scott had located a few stones and provided me with a price and certification.Before I had gone into Rising Jewelers I had stopped into a few of the other high end dealers in the area. They were not able to get access to such a unique stone. If they were able they need to add a significantly higher margin. Scott provided a better stone at a far far better price with out the haggling.We had the ring sized and fit within a week. We have gotten rave reviews from friends and family. If you are looking for high end unique jewelry, Rising’s is a fantastic store with a very loyal following. It is easy to see why.
I am relatively new to the area, and I needed to find someone to resize my wedding and engagement rings. Scott assisted me in finding the right size. I just picked them up, the size is perfect, and they look beautiful - polished and look like new! Scott and staff were professional, helpful, and friendly. I will definitely go back for future jewelry maintenance and purchases.
I was extremely pleased with my experience buying an engagement ring from Scott Reising Jewelers. I went in to meet Scott with a lot of questions and uncertainty about making a large jewelry purchase. Scott spent about an hour with me the first time we met educating me on diamonds, bands, and trying to help me narrow down a price range and style. There was no pressure at all. He simply shook my hand and told me to contact him if I had questions. I went back in a few weeks later and he showed me a few rings that he felt were a good fit. Once again, there was zero pressure and I left that day pretty much knowing what ring I would buy. One thing I was very impressed with was the fact that Scott was very competitive with the online jewelry stores I also looked at. After choosing a ring, Scott was flexible in shipping it to a different address and letting me know that if there were any issues at all to call him right away. Everything went perfect, the quality of the ring is outstanding, and my fiance loves it. I would recommend Scott to anyone.
A very run and organized store, with service that I would give 6 stars to, if there were not a limit of 5 stars! High quality everything. A family store where one can have confidence that Scott and colleagues will stand behind their product AND they will be there in years to come!
Scott Reising Jewelers was exactly the kind of jewelry store I was looking for. Independent, excellent selection, beyond excellent personal service, at a seriously affordable price. I was blown away at the amount of service and value I received for such a fair price. I went in looking for an engagement ring and Pamela (Scotts Sister) showed me all of the variables that go into diamond selection and I was able to get much more diamond for my money than I previously thought. Also, the ring I picked out was amazing. My fiance is in love with it. I would recommend to anyone.
First experience with Scott Reising Jewelers. Fantastic experience picking out an engagement ring. Pamela was very helpful and provided a variety of options within my budget. Scott was very helpful as well. They also re-sized the ring within days so my fiance would be able to wear it on vacation.
My experience at Scott Reising Jewelers was second to none. I wanted a loose stone for an engagement ring that I would be making. Scott personally sat down with me and gave me an extensive overview of different options, and what he thought would suit my piece the best. Needless to say the stone made the ring, and the bride to be was very pleased.Scott, Pamela, and the team at Scott Reising Jewelers are all extremely professional, knowledgeable, and welcoming. As fellow outdoorsmen, Scott and I discovered that we shared interests other than jewelry, which made getting to know Scott a pleasure.I highly recommend Scott Reising Jewelers.
Pam was absolutely wonderful! She was extremely patient and was focused 100% on my satisfaction and ensuring everything was the way I wanted it to be. After probably dozens of appointments, phone calls, pictures, and emails we finally found the diamond that fit exactly my budget and many other requirements. After looking at what was probably 40+ diamonds we started the process of designing the perfect band and setting. Even after the long journey of finding the perfect diamond Pam was still focused on making sure I got what I wanted and not focused on her time or the final sale. The ring is beyond perfect and my fiancé can’t believe it’s hers! We’re both elated with the way it turned out! I couldn’t have asked for a better person or process for such a big moment and purchase. Thank you, Pam and Scott!
Considering this was my first (and only) time looking for an engagement ring, Scott was so amazing and easy to work with. He made the process stress-free, and I couldnt imagine working with anyone else! Going into this process, I had one expectation, which was to use a family heirloom. Scott was able to use a diamond from my grandparents and create a brand-new masterpiece! My fiance is very happy with the results and absolutely loves it. The only problem is having to give it back for a few days to get it re-sized...my fiance is so sad that she has to take it off! When we went in to get the size adjusted, everyone was extremely helpful in trying different sizes on my fiances finger. Too bad I couldnt figure out her correct size before I proposed! We both will definitely work with Scott in the future for various jewelry needs.Thank you again Scott!!Luke & Mia
Went to Scott to evaluate a diamond my girlfriend had received as a family heirloom. It had a chip on one of the sides and several people told us it could not be reset. Scott not only reset the diamond but he did it in a way so that you couldnt see the chip at all by covering it with a prong. The new setting he helped me pick out was a true work of art. It was a platinum hand engraved setting with three yellow diamonds on each side and he gave me an amazing price for it. My now Fiancé has done nothing but stare at it for the last couple weeks. I cant tell you how many people have said this is the prettiest ring theyve ever seen. I will definitely be going back to Scott again in the future. He was straight forward and honest. I didnt feel like someone was trying to sell me something like I did when I went to various other jewelers. I felt like he took his time and helped me find the perfect piece for her. I think thats all you can ask for when trying to buy something that has so much meaning behind it. Overall, great experience! Definitely worth visiting Scott if you are considering buying any piece of jewelry. I couldnt be happier with what I ended up with.
I thought the process of buying an engagement ring would involve an intimidating atmosphere filled with high pressure sales talk. As you can guess by the reviews below, with the help of Scott, it was the complete opposite. My whole experience was incredibly personable and the process moved at whatever pace I was comfortable with. Throughout the process Scott took time to educate me so I could make an informed decision that myself and my fiance would be thrilled with. I ended up with a beautiful engagement ring and my fiance couldn’t be happier.
I came to Scott for an engagement ring for my girlfriend because of all the great reviews that had been written, and they were honestly all spot on. Scott was great in every stage of the process and made me feel comfortable in ways that other jewelers in Cincinnati did not. He provided lots of information that proved his expertise as a jeweler, worked with my budget and put together a great ring for my fiance. I will certainly be going back for my future jewelry needs. I would highly recommend him; if you stop by you will learn why.
Scott and the staff at Scott Reising Jewelers are absolutely fantastic! My fiancé worked with Scott last year to create my custom engagement ring. The ring is absolutely stunning and looks identical to the CAD sample provided. We recently went back to order our wedding bands and again, Scott Reising didnt disappoint. Fantastic personal service and exceptional jewelry. We look forward to working with them in the future!
The main reason I stopped in to Scott Reising Jewelers when I started looking for an engagement ring was because of all the great reviews I read online. I can honestly say that they are well deserved!As a first time buyer of fine jewelry, the process can feel a little overwhelming but Scott did a great job walking me through all the steps and educating me on diamonds, settings and anything else I had questions about. My work schedule was extremely hectic and Scott was able to accommodate my schedule with flexible times and quick delivery.In the end, I walked away with a great ring that my fiance absolutely loves. I have spoken highly to my friends about Scott and recommend him to anyone looking to purchase an engagement ring in a stress free, no pressure and honest environment. A++Thanks Scott!
Pamela is the best! She helped us find exactly what we were looking for. Everyone at Scott Reisings is very knowledgeable and Pamela really took the time to help us. Highly recommend this jewelers! Thank you Pamela!! - Annie + Alex
Couldnt have been more pleased. Bought my wife a second wedding ring for Christmas. They had such great options and we found something she liked. She thought we would come back sometime later but I was able to work with them to get in a ring as a surprise for Christmas even though I wasnt sure of her size. They were so quick and the ring was beautiful. I got lucky and it fit but they were so accommodating to make sure she would be pleased and would have a ring that would fit.
I have recently moved away from Cincinnati, but that hasnt stopped me from keeping my business with Scott and Pamela. They were an absolute pleasure to work with for both the engagement ring and wedding bands. They were very understanding of my budget and did whatever they could to get me the best product within my range, which was easy due to their great prices.
I recently proposed to my lovely fiancée with an engagement ring that I purchased from Scott. He was extremely helpful throughout the process. After we discussed what I wanted, he ordered some diamonds for me to choose from and put together a beautiful ring that was entirely custom. The result was absolutely perfect. He even helped me to expedite and submit the insurance paperwork as I was leaving for a trip the hour after I picked it up. We will definitely be coming back for the wedding bands.
This jeweler is a hidden gem in Cincinnati. Mr. Reising is very talented and honest. If you are into quality, one-of-a-kind pieces, this is where to go. You will not be disappointed. Also, you will not have to get a second mortgage to pay for it either. I LOVE this business.
I recently purchased an engagement ring at Scotts Reising Jewelers. I was extremely pleased with the personal attention and expertise provided by Scott and his staff. Initially unsure of specific design elements, there was a varied selection of custom designed settings from which I was able to select a beautiful one-of-a-kind ring. Scott provided a suitable diamond, set and sized the ring within a week. My fiancé loves it and cannot imagine anything she would rather wear. Thanks Scott!
We needed a gold chain for our daughters graduation and fortunately walked up Into this jewelers after failing to find what we needed at several others. Not only did they have what we needed, but fantastic and very knowledgeable service.
I cant speak to all of Scotts business practices, but he sure gave me and my fiancee a bad taste...We met briefly with Scott and a member of his staff to discuss tweaking/redesigning our engagement ring. After a drawn-out design process with our original jeweler, the finished product was not what we had hoped (we didnt know so beforehand because he kept saying that the finished product would look significantly different than the renderings and/or wax models). So, weve now decided to try to find another talented, artistic jeweler to give us a second opinion.Scott and company clearly have no interest in our business or giving us a second opinion and were icky and dishonest as they tried to shoo us out the door. We arrived at Scotts ready with our ring, our original inspiration photos, and 3 new/simpler designs that we were entertaining. My best guess is that Scott pegged us as high-maintenance clients and as clients with no interest in buying anything expensive from him (since we already have our diamond) and immediately started working us out the door with a routine that seemed well practiced. He repeated himself awkwardly, talking about how we should force our original jeweler to do the job correctly despite me repeatedly saying we believe him to be incapable. When I asked for more info and to understand his thought process and why he seemed unwilling to work with us, he just repeated himself again. His responses to my questions were not logical and showed an uncaring/disinterested attitude toward us. After awkwardly answering a couple of my questions and rambling on about what he considered to be his philosophy toward business (force the other guy to do it), he cut me off mid question, said he was in the middle of something, and scampered back into his office. His staff member, clearly with strict instructions to not even entertain working with us, was left continuing Scotts line of dishonesty after he escaped.Scott is seemingly not excited about the prospect of designing jewelry or working on difficult projects. We were excited to meet with him because he seemed capable, but he seems to have no love of the art of jewelry or hunger for a challenge (at least the original jeweler had both of those qualities). This was a cold, calculated business decision followed up with a politician-like refusal to be honest. Maybe you say well, hes got a business to run, but I want to go to a jeweler who loves his craft and is excited about an artistic challenge, and thats not what I see from Scott. Maybe he does a great job at some things (all of these happy reviews confuse me), but if you have an uncommon or difficult situation, watch out.Scott, if youre reading this, all you had to do was be honest with us about your motivations/thoughts, as I asked you to be, and we would not have been so offended. That was a strange and icky experience. I see that you respond to Google reviews, and particularly try to undermine or invalidate the experiences of dissatisfied customers. I cringe to think of how you might try to portray this as a misunderstanding as you have with others who have felt uncomfortable working with you... I was trying very hard to understand you when things werent adding up, but you wouldnt let me.Full disclosure: Im Maggie Annes fiancee. We both had a strong reaction and wanted to share our individual experiences.
I more than satisfied with my experience. Very professional and knowledgable employees willing to go out of their way to get the perfect piece. Products were of high quality and well priced. Thank you again!
Had a less than pleasant experience here at the shop. I was shopping around for an engagement ring for my girlfriend and saw the enormously positive reviews for this place so I thought I would check it out. The lady was nice and easy to talk to but I had a clear price range in mind and clearly communicated it to her. Despite this, throughout the process, she consistently brought out loose diamonds well over twice my budget for me to look at and compare. Obviously, diamonds that cost twice as much will be much prettier. It was quite rude to bring out diamonds and rings that were obviously unaffordable to me in an effort to try and get me to go outside my price range. In addition, when rings and diamonds were brought out, she was incredibly evasive about any specified price and would only say they were closer to the $5-$6k range or these are in the $7-$9 range!!!After I left, I received numerous calls over the next few weeks trying to get me to come back into the store telling me, We had some really great princess cuts recently come in with some great deals!.Avoid this place if you want to deal with an honest business!
My wifes wedding ring was in need of repair and a good cleaning. Scott spent the time to review with me the necessary repairs and provided a quote for each specific item covered. The quality of the service provided was fantastic. The wedding ring looks as good as new.
Scott Reising Jewelers created a stunning custom engagement ring in less time than originally promised! The ring is sparkling, exactly as expected, and simply perfect. Thank you so much for your craftsmanship and warm welcome. Highly recommended!
I went to Scott with my Grandmothers engagement ring and wasnt quite sure what exactly I wanted done. He was very helpful and asked all of the right questions to help me figure out what I was looking for. Once the ring was complete I couldnt believe how great it turned out. Scott did a great job of keeping the ring true to my Grandmothers style but making it sparkle for me. I will go to Scott for all of my jewelry needs!!
In response to the owners response:Again, I am disappointed in this businesses unprofessionalism. Just because your sales clerk couldnt identify the center stone does not mean it was fake; and now Im offended. This ring was constructed in 1930 of platinum gold and very high quality diamonds, which was confirmed when I had the ring appraised in 2013, and Id find it hard to believe they would just throw a fake stone in there. To be clear, I did not have the center stone sent out for testing, but I cant believe that you would just say it was fake to make an excuse for your turning away business. Anyone considering jewelry repair here, take note.Original Review:I was extremely disappointed in my experience with this business. Based on the reviews, I decided to take my valuable, antique ring in for repair. The original center stone had fallen out and I wanted the stone to be re-polished and re-inserted in the ring. The woman at the counter was short and rude and essentially told me that they didnt know how or have the means to repair the ring. Im certain, from her lack of knowledge, that she was not a jeweler, but I was never given the option to speak to one. Im not sure if they have a real jeweler... It seemed to me that as soon as they realized I wasnt there to buy something, they couldnt get me out of the store fast enough. Want overpriced jewelry? Go to Scott Reising. Want a real, knowledgeable jeweler? Go elsewhere.
Scott Reising and his staff went above and beyond to help my find the perfect wedding gift for my wife. They had the best selection of pearls that I was looking for and were able to educate me on the six different qualities of pearls from: Color, Luster, Thickness, Shape, Size & Surface. My wife was extremely happy with the gift and I plan on getting her more jewelry from Scott Reising Jewelers of Hyde Park. Thank You!
I just interested a beautiful diamond that I want to create a wedding set for. My husband and I walked in with a large budget to spend. However, Scott gave us one of the most uncomfortable shopping experiences ever. He warned up a bit but had such am air of arrogance that we wont be back.
Awesome experience! I got my fiancees engagement ring here and Pam was very helpful in walking me through the process, showing me options and letting me make a decision I was comfortable with. The ring came out absolutely beautiful and we couldnt be happier with the results. This is the only store I visited and only did comparison shopping online. The price is probably a little higher than online or at cheaper chain stores, but you cant match the quality of personal service you receive here and for such a big purchase, that meant a lot to me.Edit- now that we’ve finally been married figured I’d come back to say we’ve continued to receive the same great service for the past two years on the wedding band and other jewelry items as well. Top notch shop and will be our jewelry go-to for future needs!
Scott Reising Jewelers is very conveniently located on Edwards Rd. in Hyde Park square. I went in to have links removed from my watch, and they were very friendly, courteous, and helpful. They had a very quick turnaround time on fixing the watch, and I was able to pick it up the next day. Overall, my experience was excellent, and I will definitely go back for any further jeweler needs.
Scott takes customer service to a new level. My fiance and I came to Scott for both an engagement ring and wedding bands. Scott was willing to work with us to stay within our budget and gladly resized and reset my rings until they were perfect. His expertise and merchandise quality is second to none. I would highly recommend Scott for any jewelry needs.
My fiancée and I worked with Pamela and Scott to pick the perfect ring. They both made the process easy and fun for both of us. We came into Scott Reising Jewelers after we read all of the great reviews online and they were all right! I would recommend this place to anyone I know. Thanks again Pamela and Scott!
Scott has been amazing in helping me research and find my perfect engagement ring. Unlike many other stores Ive visited, he took the time to explain diamonds and the differences in metals to help me understand exactly what I was looking for. It has been absolutely wonderful to work with him.
Thank you so much to your team. My watch needed a tricky repair and after taking it around to 4 different jewelers, you guys are the only ones that could fix it. It looks great. Thank you!
Scott made purchasing an engagement ring for my fiance incredibly easy and actually enjoyable. On the day that I first met with him, I was very nervous about the process. Scott eased my mind quickly. He explained to me the entire process regarding the design, and he broke down each detail of the ring. He even helped me come up with a backstory to cover my secret visit to his shop!Every time I see my fiance look at her engagement ring, I cant help but smile. Thank you Scott for the great service and high quality products that you provide!
My fiance and I went into Scott Reising with very specific plans on a custom engagement ring using my fiances mothers diamond. Scott planned multiple meetings with us to make sure every little detail was perfect. Scott was more than willing to sit with me and go over all of my pinterest pictures of engagement rings to create the ring I had imagined in my head. We will be going back for the wedding band and any further jewelry needs we my have! The results could not be more perfect! If need a jewelers help with anything Scott Reising is the place to go!
Was shopping for an engagement ring and a friend referred me to Scott reising jewelers, and boy am I glad they did. Scott was very knowledgeable about everything diamonds and was able to find an amazing ring that perfectly fit my needs. My fiancé and I couldnt not be happier with the experience. Thanks!
My fiancée and I knew we wanted matching custom designs at reasonable cost when we began our search for wedding bands, but werent exactly sure what we were looking for beyond that. Scott made the time to really listen to us, and demonstrated his knowledge and expertise well in guiding us when and where we needed him, and we couldnt be happier with the results. We found him to be not only very professional, but respectful and reasonable as well, and not the least bit condescending or overly aggressive as wed seen with other jewelers. We will definitely be back to see him for future jewelry purchases.
Scott and the rest of the staff made my search for an engagement ring easy and wonderful. It was a great learning experience as they walked me through the process of picking the perfect ring for my fiancé. I would highly recommend Scott Reising Jewelers to any of my friends looking for that perfect ring or piece of jewelry.
I have been doing business with Scott Reising Jewelers for over 10 years. They have repaired and adjusted a number of my pieces. Their rates have always been more than fair. My last piece was a ring that I had custom made for me 25 years ago. My finger had gone from a size 7 to a size 10. They were able to add gold to the band to increase the size and the piece is a as beautiful as the day it was created.Thank you Scott and Pam,Jay
I would highly recommend this place! The staff was fantastic when it came to helping me find the right engagement ring for my fiance. When it comes to ring shopping make sure they are top on the list.
Scott always takes amazing care of my wife and I. Three rings, earrings, and a bracelet so far and every experience has been wonderful!
Great customer service. Not only is it high quality work but everyone there is incredibly friendly and personable. For any future jewelry needs, I will definitely be using Scott Reising.
I just recently got my fiancés engagement ring there, and I couldnt be happier! I was looking all around town and online, and I wasnt finding what I wanted. After seeing great reviews on here, I thought I would check them out. After sitting down and talking with Scott for a few minutes, I knew I found the place I was looking for. He helped me design the exact ring I wanted, and it turned out perfect. Im sure my fiancé wouldve been happy with whatever ring I gave her, but she absolutely loves her ring, which makes me feel even better. He would be the first person I would recommend especially for anyone looking for an engagement ring. Scott and his staff are very friendly and extremely helpful, and Ill definitely be going back to get our wedding bands.
Unparalleled quality of rings, precious metals, stones, watches, necklaces and trinkets in the area. Scott and Co. provide the best or will work with you to get you the best. They also do a great job working with your budget and staying within that.
Great store!! I recently bought an engagement ring at Scott Reising Jewelers and am extremely pleased with my purchase. They are very polite and treat you as an individual instead of just another customer. Wouldnt go anywhere else.
My fiancé bought my engagement ring from Scott and recently proposed.I had never seen a ring so beautiful in my entire life. He got the ring custom made to what he thought Id want and he was spot on. The intricate details in the ring, along with the perfect diamond size make it so unique and I am so proud to show it off to people. They comment on the sparkle and the fact that theyve never seen anything like it.A big thank you to Scott and the team for making our day that much better.- BD
Great store with friendly people. I suppose it might be too rich for my blood now. Despite the up selling the staff is super helpful.
Scott designed a very special engagement ring for us which I get compliments on regularly. His jewelry has style and class, we highly recommend Scott and his team.
I recently had an antique platinum ring resized down over three sizes at Scott Reising Jewelers, and I couldnt be happier with the result. I still cant believe that my ring resizing saga has had a happy ending!The friendly professionalism of everyone I interacted with made the whole experience a positive one, and the ring is in excellent shape, without any buckling or damage to the ornate front or the pattern on the back. A perfect fit without damage might sound like only what is to be expected, and indeed, if I had taken the ring there to begin with, I would not have realized that resizing this particular ring so much was particularly challenging.However, at other jewelers I visited, the responses I got ranged from We wont touch this to It may/will buckle and Would you consider wearing it on your middle finger? (so as not to have to resize it down so far). It was suggested that I take the diamond out and use it in a completely different setting. I was informed that I would probably lose the pattern on the back of the ring and would have to sign a release should the ring be damaged. I could not get a clear estimate on the cost of even a one size down resizing without leaving the ring. Internet research confirmed that the material and the significance of the size reduction made this job challenging, and I began to think that I would not be able to wear the ring at all.Scott examined the ring right at the counter, assured me that he could do the job, and gave me an eminently reasonable estimate. He also told me that the pattern would not be lost during the resizing process. I especially appreciate that he took the time to reassure me, as by this time I was worried that what he was saying was simply too good to be true.I got the call saying the ring was ready sooner than I dared to expect, and I have already received many compliments on my lovely antique ring.Misc. Notes:I especially recommend Scott to anyone else with an antique platinum ring that is way too big!Parking for Scott Reising Jewelers is on the second floor of the parking garage behind the building.
I was hopeful when I got off the phone with Pamela. She said that they do a lot of custom work and that it was fine for me to bring in a new engagement ring that I wanted to make some changes to. We agreed to meet in the morning and she knew Id be driving across town to be there. My fiancee and I were on time to their store. We were dressed nicely and I brought my four carat diamond ring that I wanted their help with.My first impression when walking in their store was that their items were unique and well crafted. That they worked in higher end stuff. This made me even more hopeful about the work we could do together.However, when Pamela started helping me in the store she became a bit impatient with me. She was trying to push me into one decision or another as quickly as possible without giving me space to talk through the pros and cons with her. I wanted her honest help in problem solving and she didnt seem interested. This was worrisome. She then quickly went back to Scott in the back of the store with my ring.Scott then came out to meet us and I was excited to meet him. However very quickly he refused to do the work for us. He said his refusal was out of principle, which sounded like a load of crap. He said that we needed to FORCE our previous jeweler to remake the design, even though we had met with him probably 8-9 times and dont think he has the skill to do the job. We expressed that it looked as if Scott had the skill. We explained that we were very eager to work with them (Scott and Pamela). Scott just kept repeating over and over just make him (the previous jeweler) do it. Scotts rigidity and lack of elaboration was harsh. It reminded me of a child being told directions sternly by a frustrated parent.As you can imagine, all of this lead to a few awkward silences. I started to realize that these people did not care about us, had made up their minds that we were not worth their time, and that they were doing everything in their power to make us uncomfortable and leave. I started looking down at the floor and falling silent because I felt powerless. Meanwhile my fiancee was trying hard to change their minds. Scott then excused himself abruptly because he was in the middle of something and left for the back never to return.We tried to better understand more why they didnt want to work with us, but Pamela wouldnt be honest either. They were full of excuses, and principles. Pamela said that they work from the beginning with designs, they dont like to start with one thats already in the works. I asked, so if we came with just the stone would Scott have worked with us? She said no. I then asked so we would have had to buy the stone from you guys in order for Scott to work with us? Her response No, no, no! I didnt say that! Yesterday I had told her on the phone that I already had the engagement ring and stone from else where. Why didnt she mention these confusing policies earlier? Pamela then went on about how back logged they are on custom work. The same custom work she was bragging to us about when we first walked in.I have a four carat engagement diamond, we dressed nicely, we were polite and articulate. Even the snootiest of places I thought would at least act interested in us. However, Scott Reising was not. I guess he wants to make big expensive sales QUICKLY. Anything that takes time, building rapport, or working through ideas together is probably seen as a waste of his time. Pamela wasnt as offensive, but she seemed very driven to do Scotts bidding and was desperate to say anything to make sure things went his way. Even if that meant lying. Its the dishonesty from both of them that drove me to post this! If they think were asking for too much or are too indecisive then say that. Give us the reality check. Given the other positive reviews, maybe theyll be nice to you if youre a quick easy sale. However, if you want to talk through things and get some advice beware! If youre picky beware! It is likely that they only have patience for the very wealthy of Hyde Park.
Scott Reising is not only a Graduate Gemologist, but also an extraordinary detective, who solved a decade old family mystery regarding a ring my grandmother had given me. I had assumed the stone set in the ring was an amethyst. When I had taken the ring to another jeweler to have the stone set in a necklace, the gemologist at that location advised that the stone may well be an alexandrite worth thousands of dollars, but that they were not qualified to make that determination. So the treasure hunt was on to find a gemologist that had the expertise to make the determination. That is when I found Scott Reising and his staff. I had walked past their location many times in Hyde Park Square, over the course of the last ten years, but never ventured in, until January 4th of this year. The staff was very welcoming and showed me around while Scott did the assessment on the ring. Many of their pieces are custom designed based on a customers request, and the artistry is magnificent. After less than fifteen minutes, Scott had determined that the stone was not an amethyst, nor an alexandrite, but a sapphire mimicking an alexandrite. He even explained to me how it was made, which unfortunately I do not remember the details. Although the ring did not turn out to be worth thousands of dollars, it is still priceless to me because it was my grandmothers. Thanks to Scott and his staff for helping me solve a family mystery. So if you have a family mystery that needs to be solved, give Scott Reising Jewelers a call. You will not be disappointed.
I went to Scotts to get a chain repaired and they fix and cleaned it quicker then expected, very satisfied with the quality of business!
Scott is so wonderful - he is thoughtful and careful with jewelry repairs and makes everyone feel special no matter what.
Recently, I needed my antique engagement ring resized from a 7 to a 5. My engagement ring was my great-grandmother’s and is a delicate setting. I took the ring to Scott Reising Jewelers and met with Scott about the resizing. He took his time asking me about the ring including any other work that had been done on the ring. As we discussed the resizing, he informed me about the resizing process and how resizing my ring could have potential issues, since the ring is an antique and had some damage. I appreciated Scott providing me with education and information about the ring and allowing me to make the decision if I, as the customer, wanted the ring resized with the potential that it may not work. Not only was Scott able to size the ring, but he also beat his 10 day timeframe and I had my ring back within a week. The cost for the resizing was very reasonable, especially given that it is an antique ring. The ring is beautiful and I cannot thank Scott and Pam enough for taking care of my ring. I highly recommend Scott Reising Jewelers and will be going back to have them make my husband’s and my wedding rings!
Very helpful, personable service. Highly recommend.
I took my fiancees ring in to be cleaned and resized. They did a perfect job, were really professional, and took care of us very well. I would recommend them to anyone.
Pamela and Scott are sooo good at what they do! My wife and I could not have been happier with her engagement ring, our wedding bands and the service they provided us! Pamela helped me select the best engagement ring for my fiance. When I proposed, Cathie was blown away by the gorgeous ring. We subsequently went back to Scott Reising Jewelers for the bands and had her engagement ring resized. They designed a band that would match her engagement ring and I had my dads wedding band resized and re-plated with white gold. It looked amazing and we are so so glad we chose Scott Reising Jewelers!!!
Scott Reising was by far the most helpful jeweler I experienced during my search for an engagement ring. When I first started my search, Scott gave me a great lesson on the characteristics of a diamond of which I knew absolutely nothing about. I visited 5 different jewelers and was seriously considering purchasing the engagement ring from 3 of those jewelers. After meeting Scott for the first time, he told me to check back with him before making any purchases and I am very happy that I did. He took time out of his personal vacation to answer my emails and help me with any questions that I had. All of the other stores that I looked at said they were giving me special discounts (i.e. employee discounts, personal friend of my family) and Scott Reising Jewelers still beat all of those prices and offered a nicer diamond. Scott is a straight-shooter who will tell you the facts and give you his honest opinion. He went out of his way to find the perfect ring for me even though he did not have any previous experience dealing with the ring setting manufacturer. I highly recommend before you purchase a ring in the Cincinnati area to at least go in to see Scott to see what he has to offer. He also specializes in custom-made jewelery. Most importantly, my girlfriend, now fiancée, loves the ring.
I cannot sing Scott Reisings praises enough! Both my fiancé and I took our rings in to be sized and repaired since they were vintage pieces. I had already had my engagement ring reinforced and sized by another jeweler, who completely botched it and it looked just awful! Scott Reising did fantastic work to fix the botched job and really made it look like new. My fiancés ring was worn and completely bent out of shape. It looked like an entirely different ring (for the better!) when Mr. Reising presented the finished product to us. We were thrilled beyond measure. He was friendly, courteous and honest, as well as the rest of the staff. I will definitely be returning in the future!
Im very pleased with my purchase and was impressed by how friendly and helpful the staff is. I would highly recommend them to a friend.
Wonderful, customized service and attention.
Great service and selection