Super company to deal with. Excellent customer relations. Always have the products done on time for before. Customer satisfaction is a top priority. We are fortunate here in the greater Cincinnati area to have a company like big frog to do business with. Keep up the good work big frog. From a very satisfied customer.
I ordered a rush shirt, full color DTG. It came out great and on time. Really happy with the service and product.
I found this company by searching the internet. They were a very nice surprise. They did an OUTSTANDING job every step along the way. They were willing to mock up several versions of shirts. They were extremely patience with my changes. I would highly recommend them!Don
Friendly service and I got exactly what I wanted printed on my shirts. We went through a number of proofs until it was perfect. Well done!
Alex was attentive to my order and helped us get our shirts on time. We will definitely be using Big Frog again!
Super friendly staff, great final product and quick turnaround. Will definitely use again. Thank you Big Frog for helping me make my sisters birthday a great one
Big Frog did a great job with a custom shirt in a tight window. They were helpful and kind in the ordering process. The shirt was awesome! My boss loved it! I will definitely use them again and recommend them to anyone looking for any service they provide! Great experience, great company!
THIS IS THE HOTSPOT FOR CUSTOM APPEARAL AND MORE. THERE PRICES ARE NOT EVEN EXPENSIVE AT ALL. THEY WERE VERY HELPFUL AND COMPASSIONATE ABOUT DESIGNING MY FIRST CUSTOM T-SHIRTS OF MY FATHER IN LAW THAT PASSED. MY SHIRTS CAME OUT LOOKING SO FLY...ME AND MY HUSBAND JUST CANT WAIT TO WEAR OUR MATCHING SHIRTS...SO DOPE 😀. WE WILL BE BACK FOR SWEATSHIRTS IN THE COOLER MONTHS. CHECK OUT BIG FROG PEOPLES...YOULL BE FOOLISH IF YOU DONT. TAKE CARE
We found Big Frog after being put in a spot by a local vendor. Not only are they beautiful, but they are soft. Amazing job by Big Frog!!!!!
Yall were amazing to work with, the shirts look great and the turnaround time was amazing! I will definitely recommend you in the future.
Great to work with! Offered suggestions and quick to respond.
Great customer service, fast turnaround and super prices!
My t-shirts turned out perfect.
Great service and work quality!
Friendly,fast and knoledgeble
Big Frog surpassed my expectations. They were quick, precise, and high quality. They sent me an extremely accurate preview of my custom shirt, and shirts were a competitive price.
Their prices are reasonable and their products are high quality. Staff are professional and knowledgeable. Great experience every time!
Big Frog is amazing!!! Our dad lived the Father’s Day shirts they received from us this year! I was able to order everything online and it was ready within a week! My husband loved the softness and design of the shirt he got this year!! You Rock Big Frog!
I just got a few new t-shirts and they are SO SOFT. Very happy with them. Ill be back for more.
This shop was a little busy the day of my order, but they responded to my calls and emails quickly. I was surprised by their response time and they made the edits I asked for and sent me the final version of my shirt. I loved the quality of service and got a lot of positive feedback about my shirt! I will definitely come back!
Everything was great about the service. The team was really helpful and understanding. The shirts turned out great, they made the shirts really fast and at a really great prices. When I was getting my shirts made Marisa and Alex helped me and they were amazing. I will gladly work with big frog again and recommend it to my friends and family
Spent half an hr trying on shirts that fit the way I like, finally found one, paid for printing and shirt and then they called me soon after saying tshirt was ruined during printing, they considered it no big deal since the shirt was from the clearance rack, said they could grab one like the other shirt I purchased. I had no choice but okay them grabbing another from the rack. Got my shirt today, fits terrible. I dont recommend this place
Big Frog did a great job on my small order of 8 Lawn Doctor t-shirts for the Anderson Twp July 4th parade. Alex was super friendly, and helpful with what should be on the t-shirts. Brennan did fantastic work on the design. Thanks guys! The order was completed quickly and correctly. I am extremely satisfied with my experience at Big Frog and Ill be back for future purchases.
We had a shirt made from a drawing my daughter did for a school project, and I have to say the place is awesome! Super friendly staff, the turnaround time was incredibly fast and the quality of the shirt and design was great. I would highly recommend Big Frog for any custom T-shirt need!
I have gotten several shirts customized for a walk we do every year for childrens hospital. We make new shirts every year for the walk, for our team. The shirts always come out great! Ive used custom ink before, they are good too. But this place has lower prices and you get your products alot sooner than custom ink. Staff is super nice and very helpful. They are full of great ideas as well! Give them a shot! You wont be disappointed!!
What a wonderful local company I had the pleasure of dealing with. This day and age people just order online and bypass the local shops, but not me! I chose to purchase 12 t shirts for a youth volleyball team and the shirts were fantastic. Quick turnaround time, priced very reasonable, the ladies at the store were very positive and happy to help me. They have great customer service skills!!! I would highly recommend Big Frog.
I can’t say enough good things. I was able to send them a personalized T-shirt idea and got the finished product in less than 24 hours. Everyone I talked to was super friendly and willing to answer my many questions. Will definitely use them again. Thank you guys for your fast friendly service. The shirt was a huge hit.
Big Frog did an excellent job and completed it quickly. The whole process was great from start to finish. It was really easy doing everything over the phone and through email.
They took the time to go through the design process with me and brainstorm ideas and it turned out exactly how it looked when I designed it on the screen! Wasnt expensive either. 10/10 would recommend.
I go here at least once a year for small batch custom prints. Great to work with!
These guys were GREAT to work with and did an awesome job on my shirts! They were a big hit. I will use Big Frog again and recommend them for sure!
I was more than satisfied with my service! ViVi was extremely helpful and patient, even when it required staying 10 minutes after close to finalize my purchase - answering all my questions and providing detailed comparison of printing options. My proof was emailed by the promised time and when my shirt was projected to be a day behind schedule, your team was prompt to notify me and make sure that would be okay without issue for me. Most importantly, the shirt look phenomenal!
Big Frog has been so helpful. Their process is smooth and easy to follow, and their staff is quick to answer any questions. We bought t-shirts for our company. The employees love the look and feel of them, and our customers have asked how they can buy them too! Thanks Big Frog!
Big Frog made it easy for me to order, emailed me the proof (which was exactly as I had requested!), then called me when my purchase was ready for pick up. When I arrived to pick up my item, they showed it to me (awesome!) and I was out the door. Their service was was kind, respectful, and efficient! I will definitely be back the next time I need an imprint!
I love this store! They have consistently provided excellent customer service and really great products over the years. They can make up pretty much any shirt/item that you can imagine and in a very timely manner.
They made a costume design and was what I wanted first try. I beleive the guys name was Elijah. Great company great work! A little expensive go get black tees with a design but worth the money if you got it!👍
It did not take long for them to order in the tie dye shirts that I needed for our United Mitochondrial Disease Energy for Life Walk and get them printed up. The service was great. The person that took my order was very helpful. I would definitely recommend them.
Fast friendly service. Great work on the design and reasonable pricing.
I had a wonderful experience at Big Frog. I had two T-shirts made for my sick uncle and they turned out even better than expected. When he saw them, he noted that they are so nice that he wants to have them framed. The staff was wonderful and offered multiple solutions to allow me to obtain the best product possible. Thank you Big Frog! - David
These guys did a great job! I needed a quick turnaround for 2 T shirts with my sons new company logo. I simply sent them a power point of the logo and they were able to transpose and print in less than 2 days! I didnt even have to go to the office until pick up. Price was very reasonable as well. I checked some other T shirt shops and they all wanted minimum runs of 40 shirts. Big Frog has direct transfer capabiity ... this really gives them and advantage on cost and turn around.
I came in on a Friday afternoon needing two t-shirts for an engagement party the next day. They got the proofs to me quickly and the t-shirts were finished in plenty of time. The future bride and groom loved their custom tees!
Big Frog has a friendly and personable staff that will work with you to make sure you care completely satisfied. I went in on a Monday with a general idea of a Dog Mom shirt that I wanted. They covered the general concept of the shirt but I wasnt a big fan of the first proof they sent me. So, I called and was able to come in the next business day with a sample of the fonts I wanted and within 1 hour the design went from meh to YEAH! I love my tank top and it is something that I will wear proudly during the spring and summer seasons.
I walked in and needed my shirt done in a hurry. Usually I have plenty of time to get something done but on this occasion I needed it done in a hurry and Raul and staff was friendly and very helpful and got my shirt done same day (before my event). Thank you guys for the awesome job it turned out great. I would recommend big frog for t shirt printing needs.
Great customer service! Love that you offer 1-off designs. My father-in-law loves the custom t-shirts made for him, which has become become a Christmas tradition - thanks to your talented staff!!!
Exceeded all expectations! Cant wait to work with my new friends again. I had a last minute rush job. Big Frog worked with me and my graphic designer. They had great ideas on colors of shirts and did a rush order to get the sizes we needed. The pricing was exceedingly fair. The follow up and attention to detail was such a pleasant surprise given todays automated texting world. I dealt with real people who truly cared about our project and had great suggestions. They were excited about our project and excited to see the results. I wasnt dealing with some cold company, but real people that really cared. And everyone that sees our shirts wants one!
The service is very easy and quick. I was back the next week to put in another commercial order. The prices seem fair, especially for the ease and quick turnaround. I am considering this my only place for all future DTG needs.
Prices were great and the customer service was awesome. When I found 3 of the shirts were the wrong size, they printed 3 more the right size at no extra cost or attitude you tend to get these days. I will definitely be doing more business with this company and suggest anyone who wants quality work at a great price call Big Frog for sure.
Absolutely excellent customer service by Raul and Conner. Needed a shirt quickly for an event. Being from out of town, it was impossible to find anyone to print. These guys went above and beyond to get the shirts I needed quickly! Thank you so much!!!
My son designed a T-shirt for a Christmas present. He was a pushing the timeline, but BF was great about getting it done quickly and it came out perfectly. The staff was friendly and gave us great customer service. We’ve used Big Frog before for custom designed T-shirts and have been very pleased both times!
It was very easy to place my order and everyone was very friendly. They sent me a proof of my item before printing and quickly made the adjustments I asked for. My order was ready within a day and turned out perfect!
Love the printing on the actual shirt and then applying the heat. No worry of the design pulling off. The designer was amazing. She pulled ideas up while my son and I were there and redesigned for our taste. All of this and turned back around in 4 days....was finished sooner, I just couldnt get there.
I had a jacket that I wanted to have done. So I spent time letting the lady on the phone know what type of jacket it was and the type of material, even sent emails with the information about the jacket. They told me to come there and theyll be able to do it. I get there and the story completely changes, I traveled an hour just for them to say I dont know, you can risk it.
The staff is very helpful and friendly. They are very professional and they really know what they are doing. They worked with me on my design until it was exactly what I wanted. I couldnt be happier with my t shirt design. I highly recommend this business if you want it done right!
Ive taken a number of items to them due to the size I required. They always provided good quality and fast printing services. I have some nice shirts with special logos on them as a result.
This is the Owner of Three Brothers Games in Hebron Kentucky. Big Frog is a great place for businesses to get their labeled items. Great people.
A great place to get custom shirts made with a courteous staff.
I loved the way the shirt came out, it doesn’t look like anything was printed on it, it’s all apart of the actual shirt. Nothing will ever peal off like most shirts I’ve had made. The prices are amazing! Couldn’t have asked for a better turnout, the shirt was beyond what I was asking for!
This company let me bring the shirt I wanted to print on. I was able to get it under an hour after he copied my design with a scanner. The printer printed beautifully. I am happy with my shirt. ;)
Just wanted to give anyone who needs or wants T shirts made with pictures of loved ones or any picture and or printing etc, The Big Frog Custom T Shirts YEAHHHHHHHHHHHHHHI had the most Precious Kitty Max in my 66 years of life passed recently and that Kitty was so loving so everything a pet could be to me.I wanted to get T Shirts made with his pictures on it..I went to Big Frog and the first person I met and who helped me was, she helped me pick the right colors for the pictures I had brought with me,She explained all about the process and what pictures would show best due to the quality of the Photo and I was so very impressed with HER knowledge and the very nice of all the employees that day .When I picked up my shirts I was so very happy with the professional way my shirts were made and looked and The Memories of Max showed on those t shirts.A very Big thank to you TOO the entire staff and Yes I will be back with other pictures to be put on t shirts by the way, you can have any lettering also put on the shirt as I did and I feel the prices for my t shirts was well worth the product I purchasedJust saying folks you want quality T shirts made Go to Big Frog .your be glad you did.one other thing you dont have to purchase anymore then one t shirt as there are no limits you can have just one t shirt made or as many as you wish .Daniel Bear
Everything was easy, start to finish, and I was very impressed with the patience of all the employees....my daughter wanted to share her artwork with everyone there, and despite them all being very busy, they were patient, encouraging and very sweet to her.Outside of the courteous service, the prices at Big Frog are also excellent!! We will definitely be back for more custom t-shirts!
The Big Frog Custom T-Shirts & More store in Cincinnati OH is a great place to shop if you are looking for something special to give someone. They can print on just about anything .. t-shirts, sweat shirts, cloth bags even bags for bottles of wine. Their staff is friendly and eager to help you. I highly recommend that you visit their store.
Extremely helpful, talented, professional staff!! They kindly helped me with my daughters birthday tshirt on the spot! We walked out with shirt in hand and many smiles!! I will most definitely recommend Big Frog to everyone i know and come to you with any future needs!
Big Frog has amazing customer service. I only needed 5 shirts and they were able to design and print the 5 shirts for me. Most custom T-shirts places require larger orders. I was impressed with the quality of the design they created and the t-shirt. Thanks Big Frog!!
Marisa at Big Frog could not have been more helpful. We had to pull shirts together very last minute and she made it such an easy, stress free process. And the shirts came out great!
Big frog was one of the best experiences in needing t-shirts quickly I could have had the family had a great experience with the T-shirts. They were the Talk of the Town in Cancun thanks guys.
Great service, I provided a picture from my phone and they fixed everything and then had the shirts ready ahead of time. Everyone in my group loved them. Price for shirts and design very reasonable
Went to a impromptu event and needed a shirt made quickly. Big frog had staff that were amazingly helpful. The shirt was done in less than a day and it looked sharp. Comfy t-shirt and clean detail on the design. Of I need a shirt made again i will be going to Big frog.
I was promised a hoodie on Wednesday. No call on Weds or Thurs. I stopped on Friday morn and was told the wrong shirts had been ordered and they just realized it. I needed shirt for Saturday event. They said they would have it ready Friday eve. I had to work so I arranged for someone else to pick hoodie up. She didnt inspect the hoodie and when I got it I noticed the picture was way off center and cockeyed. I went back the following morning to Big Frog and the manager instead of apologizing, told me it was only off by 1 finger and the material was stretchy and it wasnt noticeable. It was VERY NOTICEABLE. I demanded either a refund or a reprint. She went on insisting this was a perfectly good shirt until I got a little loud then she called the owner. She began lying to him about the details of the story so I talked over her to say so. She then took phone to back room. Finally she came back out and handed me the phone. I began to calmly tell the owner about the hoodies being late, the wrong shirts being ordered, her lying about just discovering the wrong shirts on Friday, their insistence that I take this clearly defective shirt where the imprint was off by a good 3 on the back etc and he interrupted me. He said he wasnt going to listen to me complain about his service and his employees and that his employee felt threatened by me. (She was currently 2 feet from me printing t-shirts) and he had called the POLICE on me. WHAT??? Im a 61 year old grandmother in there with my. 9 year old granddaughter. So I put the phone down and left. I emailed the owner later and he would not refund my money even though I had missed my event but he did reprint the shirt. He would not allow me into the store to pick it up. No one in the store apologized for their bad service, no discount. I paid full price for a shirt that was 8 days past the promised pickup time. Totally outrageous. This man doesnt deserve another customer.
It was easy to upload my design, & have my business tshirts made! Thank Big Frog!!!
Shirts turned out fantastic! Designs look very professional and they arrived right on time. Our shirts get lots of compliments.
I have used Big Frog in Anderson two times now and both times have had a very positive experience. They have created one of a kind Christmas gifts (personalized golf towels) and most recently, t-shirts for a family get together. All I had to do was to email the photo I wanted to use, give then a list of sizes and 2 days later, I had my shirts!
Awesome personal assistance and creative staff!! Mary did a fantastic job for us. I have already spread the word to others about Big Frog. Thanks for helping to make a Christmas extra bright Christmas for a special-needs boy. Mark
The staff is great! They were knowledgeable and responsive to my requests. They went above and beyond to make me happy. The fast turn-around is also another reason Im glad I chose Big Frog of Cincinnati.
Excellent quality and customer service. My group loved the shirts. Will definitely use again.
Great place to get shirts made. Well organized and fast turn around. Staff is friendly and helpful.
I only needed two printed toddler t-shirts. With help of talented associate they were perfectly adorable! Highly recommend this place for a pleasant experience!
Big Frog was awesome. I got my shirts the next day! Quick and easy. Salespeople were so helpful.
Great service and the associate we worked with was very friendly and willing to answer any of our questions. They were super helpful in assisting us in designing our own custom made shirts as Christmas gifts to our friends this year!
Super quick and easy! I needed a custom shirt ASAP and the next day I got it! Very very friendly too! I will be returning again!
Super kind of them to have IHM masks on demand!
Fast turn around wonderful customer service. I called first to get information such as pricing and turn around time. All my questions where answered over the phone. Which I really appreciate. Will definitely return when I have another custom job.
Super easy to work with. The team was very responsive to my emails and then friendly when I came into the store. I would highly recommend.
Great experience! They are friendly, and so helpful. If you need T-Shirts in the future at a reasonable price and good quality, choose Big Frog and ask for Alex.
Mary and Kayla at Big Frog are fantastic! They helped me design a personalized school t-shirt for my son and got me in and out with t-shirts in hand in less than 30 mins. Prices were also reasonable. I will definitely come back!
Big Frog did a great job for me on project I needed overnight. Mary was wonderful and really took time to answer my questions and work within my budget to deliver koozies for my class reunion. I looked like a hero and everyone loved them. Thanks Big Frog, Ill be back again.
The shirts are nice, the quality of the print is very good, and the prices are reasonable. The people and the service was excellent. The turn around time to have the shirts ready was very quick. Will return!!!
Loved being able to customize a t-shirt design I saw on the internet & the quick time from design to finished product (got it in time for Christmas)! Kayla did a fantastic job with the design & making the changes I wanted. Wonderful experience!! :)
Great support in choosing shirts and setting up the design. Once approved the turnaround was very quick. Very pleased
Needed a special design for the adoption of our grandson. Wow it was just what we needed and their suggestions were awesome! Great Job!
Great local print shop with responsive and professional staff. Helped us create a quality design and get it printed within a week!
This place WAS awesome. This was my review last year: Sooooo helpful and really friendly staff! A lady called Mary helped me -- very professional, super smart with the computer. I am sooo relieved I found this place. I wanted fantastic customized t-shirts for a childs birthday but Mary was so smart, theyve turned out even better than I could have hoped for. Over the past couple of days Ive ordered new shirts. Mary is no longer there and my 7-year-old son has a far better bedside manner and IQ than Briana. So unfortunate! Im sure shes turning away business in droves.
Great customer service. The staff and management were very knowledgeable and had expert artistic and computer graphic skills. They were able to duplicate a custom made hoodie for my daughters gymnastics team. They went the extra mile to create our product within our time frame which was 3 hours! My daughter now has the best looking hoodie on the team. Thumbs up to Big Frog.
Great staff...super helpful. Very customer service focused! Will always recommend.
I wanted a shirt for my first grandson. I looked up Big Frog and the lady that waited no me had a friendly smile and help me from start to finish. I would go back and I would recommend them to everyone.
Professional and friendly team members. Quality printing on our shirts in less than 24 hrs.
I love the variety of products they have to print on and the quick turn around. Mary was very helpful and patient with my son when he had a shirt he wanted to design!
Awesome communication from the staff. Helped me arrive at a good quality, professional looking product in a short timeframe. Very impressed, great work all around.
Loved the product they produce. Great customer service. I will be buying from them again.
Great communication, quality, manager was very professional and Kristine had a lot of patience, made me feel welcomed, and that Big Frog appreciated my MONEY. Thank you, for making our daughters graduation memorable!!