Cheri was fantastic! She is so knowledgeable and went out of her way to find all the discounts and rebates for me! She worked hard to get my trade-in value where I thought it should be as well! What a great experience, easiest deal I have ever done and I am located over 500 miles from the dealership.

Savannah the service manager is very professional and personable each encounter with her has been very pleasant. I appreciate her good customer service. Way to go CHEVY! She is a asset to your business. It’s important to have good strong leadership.Thank you SAVANNAH

Great customer service. What I liked the most was there honesty. Showing a video of the service being performed and what needed to be done. Was just awesome I highly recommend this place to all.

John Phillips was our salesman. He did an outstanding job. Weve bought many, many cars throughout our lives, and John rates right up there at the top for being a great salesman. He didnt pressure us, and he was willing to help us get a great truck at a great price. He offered many suggestions and listened to our needs as well. So far we are very happy with our truck! Johns personality was so pleasant. I know he will go far in the business.

I came in for a nail in my tire. I was given an estimate of 40 minutes maybe less. I let them know that I had a charity dinner to attend at 5:30pm and I had no problem scheduling an appointment for a different time if they didnt think Id make it. They assured me it would be no problem. Twice, Austin came to me and said hell check on it and 10 more minutes. Over and hour and a half later, I looked into the parking lot and saw my car so I went to the check out station. My paperwork wasnt there and she had to track it down. I ended up making it to the dinner, with no shower, stressed and frustrated that I allowed the appointment to get so out of hand. Never have I received such disappointing service from McCluskey. My husband is starting the search for a new vehicle and stated, upon leaving, hed never buy a car here.

Gina was amazing. Extremely helpful, and treated you like a person, not a paycheck. Went out of her way to find the exact vehicle I wanted, and spent countless hours working on it for me.

After buying a truck recently, And experiencing a mechanical problem I thought I was going to have a bad experience with this dealer, Turns out they quickly identified my needs and met everyone of them. I was called immediately and they listened to me and wanted my answer as to what I wanted, And after a short conversation we agreed on a solution and I’m on my way to having my truck back!, Thanks to Karen for caring about my needs!Great job guys!

My experience was great. My salesman, Pat Cavanaugh was the best. He helped me get exactly what I wanted and at the best price ever. Christina in finance was great too. She got me in and out very fast and I even went with a new insurance agent there from Allstate because he saved me a lot of money. I highly recommend Mcclusky Chevrolet for all your car needs, they’re the best.

We purchased a vehicle online with the help of Tony and his manager Andrew. In 6 days the car was sitting in our driveway in south Texas, washed, fully gased up, oil change the works. Best car buying experience ever.

Everything was perfect from start to finish. Your staff is awesome, friendly and just simply great! Colin was attentive. He answered all our questions and took great care of us from start to finish. And his supervisor was incredible! I mean who makes sure you’re taken care of even when their employee is unavailable….. Justin did just that! We could not have asked for a better experience. We felt like family. #ChevyFamily…. We will definitely purchase all of our future vehicles through McCluskey and refer all our friends and family. Thanks Again- Tiffany & David Thompson

I received a call from a collection agency about service I had done back in May. I never received an invoice or a phone call. What kind of service department are you running? No letter, phone call or email stating I owed anything. Now I’m in collections????

That was the fastest service I have ever experienced. The customer service was absolutely excellent and so friendly. Everyone was so nice to my kids, made me feel so comfortable even though I had a one year old running around they didn’t mind at all. I will never go anywhere else for service or a car.

I purchased from John Bland. I have nothing but positive things to say. He was very quick to get answers and to work to make our deal happen. I believe we were under 36 hours from the first contact until the deal was finalized. They even delivered the vehicle. The driver was wiping down water marks when i came outside. That is A+++ service. From the sales, to finance (Ken) to the logistics person that delivered it, It was a great experience. I am very appreciative

Amy was right there as soon as we parked waiting to help us! She was extremely nice and helpful and made the process great! Everyone working there was very nice and welcoming! The whole place was very clean the bathrooms where very nice! Offered a drink from their cool drink machine it was a very great experience! Got our van delivered to us next day. New tires put on! Thank you very much Amy for getting us a great van! Really appreciate it! Will recommend to anyone looking for a vehicle and will come back in the future! 😁

Ive purchased a few cars in my time, both new and used. The sales guy I had was (Rodney Nappier). He was the best sales person Ive ever had. Very polite. Not pushy at all!! If you happen to stop in ask for Rodney, you will NOT be disappointed. Thank You Peggy Hays.

I came to McCluskey Chevrolet on Colerain Ave to look at some cars and possibly trade in my truck. I worked with Rodney Napier. We discussed my budget and looked at cars that fit into my budget. Not only did he find cars that fit into my budget but cars that I told him I really like! Rodney was so patient during this process and answered any question that I had. I test drove what seemed like 20 cars but he continues to remain patient and was willing to go back to the drawing board after each car. He made this process so stress free and wasn’t a pushy salesman at all which made me want to buy a car from him! I am so happy with my purchase and will refer him to anyone who is in the market for a new car! We will definitely be back in the future!

In September of 2018, I inquired about leasing a Chevy Cruze from McCluskey and did. On the surface, everything was awesome…the woman on the phone was incredibly polite and sold me on their dealership, the values they stand by, the incredible free lifetime mechanical warranty, and many other factors as to why I should lease/buy from them. Things got rough throughout the leasing process and they’re even tougher now trying to buy out my lease. I had a bad experience with a salesman named Steven when I was working out my lease, but I was able to make a last minute deal with his boss or the sales manager at the time. Mind you, I live in Michigan and they are in Ohio, so this deal was done over the phone and via text and email. After a call with the manager of the organization/dealership, we were able to come to an agreement, contingent on me not leaving a bad review. Fast forward 3 years later to me wanting to purchase my leased vehicle from them with the signed contract in hand. They are changing the numbers, playing phone tag with me during my work day, and completely trying to change the deal they wrote up back in 2018. They’ve been adding a thousand dollars here and there and pumping up the numbers. I’ve been dealing with Mitchell and, although he is cordial, has communicated well, and seems to be doing what he is told; I feel like he is taking orders from above him. I sent them their own contract with a purchase price after they sent me a buyout price far above what the contract states. They are spinning everything and the calls keep coming from different people with different explanations that don’t add up. I would avoid this place despite how awesome it comes across on the surface. Hopefully they can remedy the matter and I can buy the car for what was agreed upon.

I purchased a used Tahoe from the McCluskey group first of March. I was having an issue with the reverse camera, as well as the AC shortly after purchase, and after a bit of negotiating, I am happy to say the dealer rectified the issue with both the rear camera and the AC. I am happy to report, a month after the service, both camera and AC are working as expected. I can say the service department was very professional and polite, and the amenities of the waiting area are fantastic, especially if you have to work while your service work is being performed.

Don greeted me at my car and helped me find the truck i have always wanted.Seamless process from finding the truck to financing.

I think McClusky is a fine oiled machine ! From the time we arrived to the time we left everyone great ! Ricky our salesperson was great and my the experience of buying a new truck pleasant . This is how buying a vehicle should be ! No pressure and a person with knowledge to answer all my questions ! Lastly a quick and fast delivery of the vehicle !Great !!! experience !!!!!

Jake was very helpful and knowledgeable. He answered all of my questions, kept in touch as my car was checked, and informed me what the problems were with it. The technicians were able to get everything taken care of while my Suburban was in for an oil change. Thank you Jake and McCauley for providing excellent customer service and vehicle care.

I bought my 21 Traverse back in February from Florida. I have since moved to the area and had my first oil change with McCluskey and the entire experience was smooth and trouble free. My service writer was very welcoming and communicated through the entire visit

I have had my best car oil change experience here. Great polite service, excellent lounge, free coffee and soda, interesting design of the interior, acceptable price.

Scott was amazing. We hit a few snags and he went above and beyond to make sure I was 100% satisfied before I left the dealership (and after). This is the second car I bought from McCluskey and I will definitely be back!

The service was great and my oil change was done in the time they said it would be. The gentleman that took care of me was very polite. Great atmosphere!!

Brad Pope was my product specialist. I came in looking for a vehicle that was good on gas. Brad showed me the Chevrolet Bolt and showed me the savings of going ALL ELECTRIC.I never even thought of that but Brad is not your typical product specialist. He thinks outside the box. When it came to the negotiation process his partner Robert Cross came out. Very Jolly, happy, positive guy. Robert listened to my budget and immediately got to the payment I wanted. I could not be more happy with the process and the team work. Thanks Brad and Robert! What a terrific team 👏

Always a great, smooth buying experience. I always end up leaving with the car I wanted, good price. And always service after the sell.

I met with Austin today for an oil change. He gave great customer service. When I got my truck back they left their trash (plastic on the seat and steering wheel and paper on the floors) and oil stains in my 2018 Jeep. I had to literally take the trash out and dump it in their trash can and I had to wipe the inside of my truck out. I feel like they should have given me my truck the same way I gave it to them. I want to give them a two and half score because I only got half of their customer service. Hopefully when I go back for my next oil change they will do better.

They guys working on my car told me the Throttlebody and cabin air filter needed changed “based on the last oil change/inspection” they didn’t even look to see if it was done. I recommend you don’t go based on the last inspection. I recommend you look and see if it got done cause it did.

We have bought quite a few cars over the years, but my family has bought 3 new Chevrolet’s from Mccluskey this year. Josh Mullins has been an excellent salesman in making sure we felt like we got a fair deal and a fair trade in value. You don’t find upfront salesmen very often, Josh has definitely earned repeated business from us. We are currently waiting the delivery of my wife’s new Traverse, and I will continue to recommend him and Mccluskey Chevrolet.

We were planning on just swinging by to look at a SUV, thinking you would already be closed. We were pleasantly surprised that you were still open. We arrived 10 mins prior to your closing and not once did we feel as if anyone was in a rush to leave. We had a great experience dealing with Josh, Steve, and KC. Yall are great!

Great friendly service and staff. Rodney Naiper was my sales agent/ person ( unsure of the technical name) he was very helpful and gave me a clear understanding of what I needed to know about the car I wanted. I definitely recommend going to this dealership for your next car.

Mike Schworer was awesome! Will definitely do business with him again and send all my Ohio family & friends that need new vehicles. He made the car buying experience pleasurable and was very straightforward. I know he was doing his job, but he made the negotiating process painless. The facility itself was clean and very inviting. Thank you to all at McCluskey Chevrolet!

Easy scheduling! Jeremy and Austin took excellent care of my my vehicle with super fast service. I appreciated their honesty, clear communication, and excellent service. They made me feel like family. We will definitely be coming back for all of our car needs. Thank you!!

I was given the best service EVER!!!! Rodney Napier was very helpful and understanding, I was in a new vehicle fast. I would definitely recommend coming to Mcclusky Chevrolet for the five star service and don’t forget to ask for RODNEY!

I was leaving on a vacation in a few days when the check engine light came on. I was able to schedule service online quick and easy. The Service Advisor Erich Volande who checked my car in was very helpful when diagnostic was performed and work was recommended he explained everything needed. But when my car still needed more attention he helped me get a courtesy vehicle so I could safety travel and leave the car for longer to make sure those issues would not come up later and be taken care of now. He made me feel like a valued customer.

The service tech was very helpful and polite. The complimentary car wash left a lot to be desired. It looked like the only thing done was a water hose being sprayed. My husband ran his hand along the door and black came off, so definitely no wash was given. My driver side car mat is now black also even though we saw them insert temporary mats over top of them.For service would recommend, for a car wash would definitely not!

They advertise 99$ down, guaranteed financing. this is not true. I realize I dont have good credit. Im still they say they can Finance no problem. Until you actually reply then they change the deal. Seems like false advertisement. Then bait and switch.

Their service Department is amazing! I love the comfort of lounging while waiting. Also the coke machine and Starbucks are an excellent addition!

Every interaction with those at McCluskey Chevrolet has been fantastic. Everyone is friendly and helpful. The service process was quick and very organized. You fixed my new Chevy Trailblazer (which I LOVE - thanks to Will R) within an hour - tire change and a clip for my fender that had broken - and even washed it. Charles (sorry if that’s not right) was very friendly. Even the cashier process was quick! After working with Will, I quickly recommended his salesmanship to my best friend who came in and also bought a car from you! She loved driving my trailblazer so much she had to have one for herself. So grateful!

Ill admit I was skeptical at first, but Glen was great to deal with. He was always courteous and answered all my questions. By far the best buying experience of my life. I would definitely recommend online.cars to anyone wanting a low pressure, quick shopping experience.

Gina was amazing! I never felt pressured to walk away with a new vehicle however she was there to help me narrow down my choices when i was ready to buy. She was so kind and if she was not sure on information she found out quickly. I felt as though i was working with a good friend or even family. I would highly recommend her as a sales women to any of my friends and family. The facility was beautiful and clean as well

Edit: You respond asking for more information. Perhaps check you own records. I have provided constant flow of data for 2 years of annoyance from this issue.I bought several vehicles from them and was always satisfied. That is until there was an issue with the latest one. The sales staff is excellent. The service department is at best incompetent and at worst unforgivingly dishonest. I will never do business with them again, and I will diligently advise all others to do the same.

I had an appointment they took my car right in. It took 2 hours for an oil change, tire rotation and car wash. Now mind you no damage was do e toy car. After leaving I noticed that the right front bumper was damaged and no one there at mccluskey told me that it had been damaged. I hope that mccluskey has enough integrity to repair my car at no cost to me

Dropped the Tahoe off in the morning for routine service and AC work. I was greeted by Jake, he got me processed into the system quickly. I left not expecting to have the vehicle back for a day or 2, my original appointment was for 2pm. At 12:45 the same day I received notification that my vehicle was ready to go!! Great service, wont go anywhere else 👌👍

I called the salesman I worked with on my last car I bought from you, never returned my call. I called the main number and the person that was working with me did nothing but aggravate me and then try to argue. Honestly was going to another dealership but had to come back to your dealership to pick up floor mats. Prior to coming I got the stock numbers of a few cars and as soon as I walked in was greeted by Josh Mullins. He found the car and got it done for me. Very happy that I ran into him that afternoon.

Cheri was amazing. This was the first time I have purchased a car, and Cheri was amazing at explaining everything every step of the way and making the entire process easy.

The oil change and services to my truck were great. The sale of the truck was ok. Tax and title was supposed to be paid for and it wasnt. They shorted me $300 so I had to pay that out of my pocket. I called the dealership and they said they only guess the price for taxes and title. How difficult is it to add 6%? But, service has been outstanding!

After McCluskey was unable to secure a loaner vehicle and found that this was the only vehicle I have and I needed something to drive this weekend, they were able to squeeze me in to get my car diagnosed and repaired. Additionally, they sent someone out with my car to my place with the agreement to drive the person back. Thank you, Andy for driving the car back for me and thank you Jake for helping get this taken care of and agreeing to/with Andy to have him drive the car back to me. You guys rock!

My saleswoman Toni was so sweet and helpful. She made my experience incredible

Scott was my salesperson, and he did a fantastic job! I will be buying another truck from Scott/Mccluskey. I had a fantastic experience from the time I arrived, to leaving in my new truck! Fantastic service, fast, friendly, pressure free, and the most important part of my visit was the honestly! Great Job!!!!!

I appreciate the flexibility of appointments. I scheduled my appointment in the evening after work. The dealership was more quiet, relaxed and stress-free. The associates were attentive, knowledgeable and kind. I willing definitely continue to have my vehicle serviced at the dealership.

We were sold the vehicle with a defective AM/FM radio and they told us it worked by playing Sirius XM instead and saying the radio worked. We called them within the same hour we drove off the lot and were given instructions to make an appointment for another week. They booked the appointment (THEY DID, not us) for Labor Day and then on the day of the appointment werent available so we had to wait another two weeks. Then they told us it would take a week to fix and that we would have to pay everyday for a rental. After a month of ridiculousness we got it fixed and then 3 days later it stopped working again. What are you guys even doing over here? Absolutely terrible.

Had some work done on my car, about 2 weeks ago.was not satisfied. with the service.my car,was jerking and tire felt as it was ready to fall off. took it back that following friday. the associate that helped me (mike) was very efficient. and thought i should leave my car there for the weekend .i got my car back today. it drives like new money. thanks so much mike for suggesting leaving my car, there for a couple of days .the service done on my car by Mccluskey chevrolet at kings auto mall was top notch .and the associate mike was off the charts awesome i give him a five star job performance *****.👏

Gina and Alberto are amazing! They go above and beyond for there customers. If I know anyone looking for a vehicle I would highly recommend both of them.

Very relaxed and smooth purchase and trade-in process. Couldnt be happier with the assistance I was provided by Tony Isaacs and the entire team.

Dontae Williams in Sales was Awesome!! Very nice to talk to and very knowledgeable about the cars. I was given a great price for my trade in. Mark in Finance was fast and efficient and explained everything very clearly. When shopping for a new car, definitely check out McCluskey!

This place, yall... first time I ever bought a car. I was sooo nervous and out of my element. But from the second I walked in, the staff made me feel like I was a guest at a luxury resort. I kid you not! They offered drinks and a place to sit... and my rep, Bill Stouffer, made everything so easy! I told him what I wanted, what my budget was, and he totally just made it happen. And I am IN LOVE WITH MY CAR! And their Lifetime Powertrain Warranty? Why go anywhere else!?LOVE LOVE LOVE McCluskey Chevrolet, and I will never buy another car anywhere else! 10 out of 10!Thank you, McCluskey!

Tony Isaacs was fantastic. He was extremely patient. Answered all my questions. And helped me take home 2 amazing vehicles because he listened and didn’t worry about the why. He just wanted me to get what I wanted and drive home

Chuck in service was awesome! He made my issuers with my car so easy and quick thanks chuck !

The entire staff...sales, service, parts...EVERYONE at McCluskeyChevrolet are so genuine, helpful and positive in their customer service. The BEST Ive ever received!! Highly recommend...

Sales people are the best . Generally new car purchase takes a day but I was out of show room with in 2 hours . Will recommend others definitely.

This place is amazing. The woman that helped me is Jessica. She was able to get me into a new car and she worked tirelessly to make it happen. I couldnt have asked for more than that. She greatly is the reason for my car. Low credit hurt me but she was able to get me something nice and took a chance and im glad she did.

Quick, extra checks, informative - wife liked videos of items being checked, and she liked being shown what to look for if incident happened again.

If I could give zero stars I would. I was financed a car that they do not have a title to. On top of the nasty customer service I’ve received, no one has resolved my issue. I’ve had this car since April. They haven’t offered me a new car with a title they actually own. The women in the title department are the ABSOLUTE WORSE! The title department manager has told me she would “hang up” on me because she didn’t like my tone as if I’m the one who’s made the error. I don’t disrespect them when I talk to them nor use foul language. They expect me to have a “cupcake and rainbows” tone when I’ve been in a car with no title for MONTHS. Another woman in the title department not only spoke over me while I was talking but she hung up on me. She’s the same woman who suggested that I drive on expired temporary tags. I leave voicemails and no one returns them. This has been a terrible, terrible experience. No one seems to care or can answer my questions as to why I was sold a car without a title to begin with. I’ve been more than patient and I’m fed up & displeased. I would not refer anyone to buy a car from here. I’m being treated as if I’m the one at fault here & I have not been shown any empathy.

Maria was awesome! She didnt pressure and she worked hard to get us into the car we wanted! She went above and beyond with us and it was so easy my two kids stayed well behaved during the experience, it didnt feel like work for us. Keep up the great job Maria

My salesperson Rodney Napier (Hot Rod) made my sales process one I appreciated and enjoyed. He really catered to the need I strongly recommend the Colerain location. I encourage every dealership to allow Hot Rod to sell for them.Regarding your next vehicle, even the first for you or someone else. Call Rodney Napier

By far the best service I’ve ever had. From service to sales McCluskey Chevrolet consistently goes above and beyond and that’s why they were named dealer of the year for 2020!

Our windshield had a crack in it that we noticed after the purchase on way home. The brakes starting squeaking not even a week after bringing it home. Took it to her fixed at dealership. They still squeak. Very hard to get ahold of anyone after you sign the papers to buy vehicle. I do not think we will purchase another vehicle here. I’ve never had such poor service at a dealership.

Always a great experience with McCluskey. They treat people how they should be treated. I would recommend Dontae Williams to anyone who is looking to purchase a vehicle. Great salesmen who isnt pressuring into nothing. Very knowledgeable salesmen and polite.

The people were friendly but the service I received was less than stellar. I was there to get an oil change and fluids check. I had to inquire whether or not my truck was ready. Never got the text. Incomplete job too. My oil life display needs to be reset. Totally dissatisfied.

The staff was nice and friendly. I had to go go back to the dealership because they did not reset my oil censor it was still on 29% not 100%. And they had oil spattered all on my car and oil smudge marks. Under the hood the ledge where the hook to open it had a puddle of oil. It looks like they just took on just flung it out on the car and in the inside.

It was nice. One of the salesman bought my daughter something out of the vending machine while we waited. That was pretty awesome

Trouble free experience. They even delivered the car and picked up my trade in.

The experience was great. There was an initial mix up about a small part on the interior of my Trak being repaired. It could have been my fault for missing the notice that my part was in. The follow up was very prompt, and the techs were very courteous and very fast with the repair.

We were on our way from Texas to New York for college. Somewhere between Kentucky and Ohio my Chevy Trax broke down for whatever reason. It was four o’clock in the morning, semis thundering past us as we’re pulled over on the side of some highway. Once the sun came up we were able to limp my car to Cincinnati and wound up randomly coming into McCluskeys Chevrolet for repairs on my car. We were on a time crunch to get me to New York in time for classes to start. We told them our situation and they immediately took us in and within two hours they repaired my car. They were the friendliest, most personable, and efficient staff. This was, by far, the smoothest experience ever. Would recommend this place a thousand times over. Special thanks to advisor Erich and technician Nate.

My experience was that I didn’t receive firm updates on the service and when I went to pick up my vehicle, it now had alternator issues? When I asked the guy who called me back (Jake was busy with someone else), he became defensive when I ask questions on how my vehicle now I need an alternator and it never had an issue, passed all inspections prior and the issue didn’t start until it was in the dealers hand. He told me it wasn’t their fault and it is what it is if I wanted my vehicle fixed I needed to pay the money due. Jake then took over and stated things in a much better way.

Very nice and fast was not there long one thing I was ask if I wanted my car wash I said yes but it didnt happen it ok it was just a free car wash but still love the service

I can’t even begin to express how incredibly thankful I am that I chose McCluskey to purchase my first vehicle. Rodney was absolutely amazing and super helpful. Definitely recommended!! He made sure I understood everything perfectly and kept me comfortable during the whole car buying process. While we were waiting for my information, he gave me a little debit card and told me to get some snacks and something to drink which was awesome! The waiting lobby is super comfortable with a nice tv and they let you watch whatever. The customer service is above and beyond! Thank you Rodney, and McCluskey!!

Came in to buy a 12 Cadillac SRX and ended up buying 21 Chevy Trax for less that what the Cadillac wouldve cost w/ only 45 miles on it PLUS 5 years of free roadside assistance and lifetime powertrain warranty. I am so thrilled Dontae helped me find the best deal possible despite my strong desire to get into a luxury model that wouldve cost me more and given me less value overall. Thanks Dontae and team McCluskey for making this so easy. 🥳

I was contacted by Madison and it went from there. It was the best experience and easiest experience EVER while purchasing a vehicle. Im in Florida and received my car so fast from them. Recommend them to anyone looking to purchase a car. The driver was awesome and took very great care of my car on the way down and Madison was with me the whole way for any questions. I wish I could give them 100 STARS!

Given the current supply issues, the individuals at the dealership were extremely helpful and continued to look for options to meet my needs and requests. Very positive experience.

It was good, your service writer Charles Steele helped me with all my issues and was very professional and polite, Service was good..Ill be back soon for a few other service issues I need preformed..Thank you!!

When you walk in you dont have to wait long to be waited on. Everybody is so friendly that works in the dealership. And you get to see the person who told you your car and speak to them as well. Everyone is always helpful do whatever the needs that you have. Great job McCluskey.

We had been to Jake Sweeney earlier in the day and it was a joke. I reached out to Cameron and he was willing to help us even on his day off. He hooked us up with Alberto who was able to show my son and I the 3 trucks we wanted to look at. We decided on the 2 we wanted to buy and came back on Saturday to do the paperwork. My husband and son both love their new trucks. Cameron and Alberto are an amazing team.

We had a great experience making our purchase at McCluskey. Everyone was helpful even though it was extremely busy. Ricky Brown was our salesman and was very personable and knowledgeable. He kept us in the loop the whole time about what was next in the process. I highly recommend working with him on your next purchase!

I just want to say I was so impressed with the level of customer care by your employee in the service department, Austin Tarontino. He was so helpful and so kind. A very nice young man, very knowledgable and strived to make my experience there top notch. He took care of me and my needs every step of the way. While the inconvenience of having an issue with your vehicle is not a good one, I have never had such a pleasant experience in a service department. I truly felt like my concerns were heard and understood and the service that was provided without question made sure that it was fixed to my expectations.I will be a returning customer for sure.Thank you, AUSTIN TARONTINO and JASON (my service tech) for a wonderful job!!Christine Blevins

Let me first say that I hated buying cars. I think I used the phrase I would rather drive nails through my eyes than sit at a dealership and buy a car.Until yesterday!!! We went to McCluskey Chevrolet with the intent of buying a 2021 Camaro that had been on order . I have to say this was the best experience that I have ever had at a car dealership. Our salesman, Mike Schworer, was amazing so easy to deal with as was every single person we came in contact with. From the Chuck, the General Manager all the way to the girl who helped us set up the OnStar in my new car. Every person we met in the processes of purchasing the car not only got done what needed to be done but built rapport with us and that is what people remember. They offer a great warranty and I have now found a dealership that I will buy my next car and every car there after. I highly recommend McCluskey Chevrolet in the Kings Auto Mall - ask for Mike - you will not be disappointed. Thanks Mike - I LOVE my new car!!!!

10/10 would recommend!!! Donte was absolutely amazing with his customer service and everyone was extremely helpful and fair. Unlike any other dealer I’ve been to. Will be back for any purchase I make in the future.

Mike was great, very transparent through the whole process and kept me up to date on when my car was to be built

Awesome, awesome. Pat Cavanaugh awesome, Chris hacker awesome. (I think they deserve a raise). Both were very helpful and made the deal very quick. Considering they were extremely busy. Pat showed every detail about our new blazer and cared about us. Chris hacker helped us with the financial portion and was very informative.

The associate I worked with was great. Check in went fine and the wait was reasonable. The problem occurred on leaving. I was told my car was parked outside. I had to use my door lock alarm to find it. When I did, I was completely blocked in. My car had clearly been there for a few minutes and someone had parked directly behind me. I was surrounded. I went back inside and a friendly gentlemen went outside with me to try and help. He couldnt move any of the cars. Most were customers including someone parking in the aisle directly behind me. The employee got in my car and we worked back and forth for some time to get my car out of lot. There were cars everywhere so even when out of the spot, it was still difficult. All in, it took about 20 minutes to leave. I was trying to get back to work. Everything else about the experience was great. The people were all friendly and helpful.

As always, everyone was very helpful and kind. My work was completed quickly (and inexpensively); I appreciate the service video, too

Poor service at point of sale and during first service. They schedule service to install a trim package that should have been installed at point of sale. Took off work, sat at dealership for over an hour just to find out they didnt have the parts after all. Could have bought vechile at any dealership in town for same price more or less and regret buying here. Wont make that mistake again in the future. This is the most inept dealership I have ever encountered in over 35 years of buying new vehicles.

I purchased a vehicle in February 2021 and was told to refer people and there would be some kind of incentive. I referred my sister and she purchased a car and was asked for my information for a referral incentive. I then submitted a request and was told not at this time. This is not what was said before. If I would haven known this company operated like this I would have never referred anyone.

I left the dealership after my tire rotation, and my key fob immediately stopped working. I was not able to unlock my car, or start my car. I called the dealership to explain the problem and the service department tried to tell me my keys probably just died. This was not a coincidence, I have had my car for less than a year and have never had any problems until I left the dealership that day. I had to get my car towed, which was extremely inconvenient and caused me to miss an entire day of work. I called the service department asking for a supervisor and the woman who answered the phone had an attitude and was moaning and groaning before finally transferring me. When my car was towed to the dealership the key just randomly started working. I was offered no reason why my car was having the issue, and the solution I was offered was to “carry around both keys for a few weeks to make sure this doesn’t happen again”. That explanation was unacceptable, and not a real solution. I am extremely frustrated that the staff tried to act as if I did something wrong to my car, instead of taking accountability and taking care of the customer immediately I had to jump through hoops to get my car fixed. This is my first and last time purchasing a car from McCluskey Chevrolet. I will not recommend this dealership to anyone I know, and would like to speak to the GM personally to let them know about how bad my experience was.

I have nothing but good things to say about my experience getting my car serviced at McCluskey Chevrolet. I was assisted by Jake M, who welcomed me with such a positive attitude and an even more charming smile.He was extremely attentive, explained everything that was getting done to my car, and even walked me inside offered me coffee/water and showed me where I could sit and wait until my car was ready.You can tell Jake really cares about his customers and wants to provide them with the best service and experience!If I could rate McCluskey Chevrolet and their team higher than a 5, I would!!

Best service i’ve experienced ever, everyone is very friendly to my family and dogs. Always feel like family when i’m there. Wouldn’t go anywhere else!

Your commercials brag about your amenities. however, two times in a row now the wifi didnt work, the hot chocolate was not hot chocolate, and the ladies in the front say that happens sometimes.At 805am - i dont think the wifi wasnt working because too many people were on it. its frustrating when i come there, with my work laptop, thinking i can work there only to find out I cant.

In my 52 years Ive bought well over a dozen cars. I typically love the fight. This time, there was no fight. McCluskey Chevrolet has a customer for life now. Mike Schrorer and Chuck just did an outstanding job. I bought my wife a Camaro for our 25th Wedding Anniversary. My wife just hates Dealerships in General. I have never in our 25 years seen her smile when we were leaving. Regardless of her car, she agrees we are McCluskey for life.Thank you Mike and Chuck.......you got us the deal we wanted, the car she wanted and made my gift to her so much more special.Thank you !!!