Easiest car buying experience I’ve ever had. Jesse was very informative and easy to work with. Then the finance representative was very knowledgeable and a delight to speak to. 100% recommend!

Nice dealership. Very helpful with answers.... no inventory (very limited) is out of their control! I went looking for the latest VW release.... they had ONE!.... no commitment for more or future deliveries.... but at least they had one I could sit in!

A dealership with superb service from the point of sale, to purchase. Very helpful answering any questions we had. Jesse the sales rep was fantastic, assisting us scheduling the test drive to ordering the vehicle. My wife and I received a call a few days later ensuring we are satisfied and any unanswered questions. I highly recommend Beechmont of VW to anyone.

If youre looking to purchase a VW, I would definitely recommend going to Beechmont Volkswagen. Our sales rep Kevin too great care of us all the way from the initial test drive, to us pulling away with it. They offered a fair price for our trade in as well. So, so happy with our new family car!

They worked through issues of getting parts to work on my car but were totally professional about keeping me in the loop. As I totally understand the issues of getting parts and manpower issues going on now they did my car top notch. Will be back again

My family has been a long time customer of Beechmont VW - their service centre and sales. My wife and I recently purchased a new 2021 Atlas and the process was great. Kevin Turner and Ryan were a huge help and not pushy like a normal dealership. A great place to begin the car buying process.

Jesse Storm and Finance Manager Chad were fantastic to work with. No pressure, very chill and patient, good customer experience all around.

Horrible customer experience with their service organization - after waiting almost 2 days for an update, then finding out they can’t make the recommended repair for another week (timing chain), picking up the car to find out the AC now doesn’t work … zero offer to help figure that out either - zero stars on ability to communicate or proactive follow up. It’s been 11 days and zero follow up either.Not that it matters … I’m getting everything fixed this week at a local repair professional.

Great experience buying an Atlas Cross Sport. Jesse Storm was very helpful, professional, and moved me through the process with speed and tons of knowledge about the car and the necessary paper workThank you

Great experience working with Jesse and the team at VW Beechmont to find the perfect new car for our growing family.

As usual, the service team was courteous and efficient. Ive never been disappointed at Beechmont VW.

Great communication and follow through from Jesse, and the service team.

Normally good. However, I recently took my 2019 Tiguan in Because I thought it was leaking oil. They claim there was no issue. It is still leaking fluid. I believe it is leaking transmission fluid and is still under warranty. It feels like either they don’t want to do the repair or their capability level has gone down

I had a wonderful experience Jesse one salesman was amazing made the process very easy.

After a slight miscommunication the service team went above and beyond. Will continue taking my VW here for service....great experience.

I really enjoyed by experience in purchasing my new Taos at Beechmont VW. The experience was very professional from the general manager, Dan Mercurio, the sales person, Jesse Storm, to the finance manager and service.

Wonderful place Dan Mercurio, Jesse and Alex. Are great to work with.The place is exceptionally clean and welcoming. No pressure. Easy and quick. Love my Atlas SEL Prime

Great service and availability. Special thanks to Brian Higgins and to Kevin Turner.

Very quick and friendly. Had to come in for a recall and an issue inside my steering wheel. I received my car back the same day. Thanks

Thank you Jesse, Dan at Beechmont VW for making this purchase so simple. They found the car I was looking for in one day and delivery was a breeze. I will definitely recommend you in the future!

I had a great experience at Beechmont VW!!!Many thanks to Jesse and Dan for a great car buying experience!!

I was able to drop my car off, and the dealership gave me a rental to take home. I live 1.5 hours away from the nearest service center, so being able to leave my vehicle there and not have to arrange for someone to follow me up and back, was amazing. The center was knowledgeable, polite, quick, and responsive. I would highly recommend Beechmont, and will continue to go there for future services.

Very friendly, professional & upfront about costs. Really appreciated shuttle service with Johnny who was great! Love my bug!

My husband and I bought two brand new vehicles from Kevin at Beechmont. Two months later we were in an accident and my husbands car was totaled. Thankfully we had gap insurance (GET GAP INSURANCE) and we returned to Kevin for our 3rd brand new vehicle in 3 month. Kevin and the people at Beechmont were great to work with, they didn’t pressure us at all, they matched prices offered by other dealers, and went out of their way to find the specific vehicle we wanted. We drove an hour and a half to come to this dealership and we plan to come back here for all of our services. Check this place out and ask for Kevin!

Great service Kenny the technician is amazing!

Jesse Storm at Beechmont Volkswagen is an amazing human on top of being a stellar salesman! I’m on my 4th VW and I won’t go anywhere else!

I had a great experience purchasing a used Subaru Outback from Beechmont. My sales specialist, Kevin Turner made the transaction very comfortable and easy. I highly recommend him when you purchase a new car. He went over and beyond to help me.

Beechmont VW is well organized. They were very responsive to my inquiries and respectful of my work schedule. Salesperson Jesse is a true professional, great follow through and I never felt pressured. He provided accurate and timely information throughout the process. When we arrived to take delivery, Jesse took the time to take us through the new car and address any questions. Overall, this was our best automobile purchase experience ever!

I was thoroughly pleased with my entire car buying process here! I experienced absolutely no pressure nor haggling involved with my fantastic salesman, Seth Trisler. Everything, from the test drive to the initial payment, was made as seamless and painless as possible, and I appreciate that in every way! Thanks again!

I think this is my 5th car from Beechmont VW ... Jesse (sales) and Brian (Finance) just make it easy! KP

This morning, I went to Beechmont Volkswagen dealership for an oil change, I have to say that this place is great. They get the job done fast and professionally. They are also very friendly. The service adviser Koty was very friendly and professional and delivered great service.Keep on doing a great job guys.I definitely recommend this place.

Great customer service. I went in to get new lug nuts and they fixed a recall that I wasnt even aware of and had me out within 40 mins. Super nice and all around great experience.

Experience was excellent! Car was exactly what I wanted. Jesse was terrific to work with! Best car buying experience I’ve had. Would recommend wholeheartedly!!!!

Beechmont Volkswagen took great care of me and my Tiguan. They were super accommodating and the work took less time than I had expected. I will keep coming back.

No nonsense fair pricing, knowledgeable salesmen, great selection and an amazing car translates to a happy customer here! Thank you Dan Mercurio and team for making this a pleasant car buying experience.

I absolutely love the customer service at Beechmont Volkswagen. Cody is exceptional and I can always depend on him to answer any and all of my questions. I cant imagine taking my car anywhere else.

Was greeted by Dustin and made comfortable in their waiting room. He made me aware of a recall for my automobile and kept me informed as to my wait period. I highly recommend Beechmont VW.

It’s officially been one week since I bought my car and I can say it’s been the happiest week with my Tiguan. Kevin, Ryan, Dan, along with the rest of the team were the most kind, patient, and easiest people to work with. I had a lot of hesitation being a first time solo car buyer (not having my parents around making sure I was doing everything right) needless to say I walked in and walked out without a headache. They weren’t pushy, answered all my questions and made sure I was comfortable before leaving with my new car. I definitely recommend stopping by and working with everyone at Beechmont VW.

Great treatment. Very honest and pleasant to deal with. Kotie was great.

Recently I traded in a 3 year old Tiguan for a brand new Atlas Cross Sport. On the day this took place, I was just going into Beechmont VW to get an oil change for the Tiguan, but I came home with the Atlas! I was in need of a larger car, but I was not expecting this to take place on that day. It did because both Mr. Turner and Mr. Mercurio were fantastic in making this happen! The procedure was not overally time consuming or stressful, and I am very pleased that I made the decision to get the Atlas. However, without the professionalism and efficiency of both Mr. Turner and Mr. Mercurio, I dont think this sale would have happened.

Kevin Turner, the sales rep was great! Made the buying process easy. First time Ive purchased a vehicle from Beechmont VW but Ive used their service department and its top-notch.

I had an excellent experience in purchasing my 2020 Jetta GLI Autobahn. Dan Mercurio is the GM. I would also like to Kevin Turner for his efforts in getting this done quickly. I would recommend anyone here that is interested in purchasing a Volkswagen. Thanks again.

Can’t say enough great things about Dan Mercurio and his team at Beechmont Volkswagen. We stopped in to look around and were overwhelmed by the welcoming, courteous, and non-hassle culture. My wife and I were not expecting to purchase a vehicle but we loved the Atlas and never felt more comfortable about our decision with how insightful and accommodating the team was. Definitely one of the best experiences and highly recommend to anyone looking to buy/lease. You won’t be disappointed!

I was so lucky to be in a Volkswagen after I cracked and rolled 2 times! I walked away with no injury’s thanks to the airbags in my vw Passat.Landon was so great to work with. He was knowledgeable and genuine and even made a point to wish me happy birthday on my birthday. Excellent customer service all around but highly recommend reaching out for Landon!

I had the BEST experience with the folks at Beechmont VW--bought my last two leases from them and I cannot say enough good things about the process. Kevin Turner and Dan Mercurio make it super easy and seamless. Highly recommend!

I wish I could say our purchase experience was as seamless when my husband and I decided to lease our first Volkswagen with Beechmont VW. We were looking for a vehicle that offered great safety features, innovative technology, dependability, practicality, and versatility we have come to expect from VW. All our expectations were exceeded so naturally we had the same expectations when we decided to purchase when our lease ended.Initially a sales associate contacted us two months prior to the end of our lease and informed him of our intent to purchase. We were told it is no different than from purchasing a pre-owned vehicle and we could start the process at any time. My husband told him to follow up with us in a few weeks to initiate things, but we never received a call back.When the time came, we decided to secure our own financing and apply through the dealership to best weigh our options. Upon submitting, Jason the internet sale manager followed up and forwarded us to Jesse, a sales associate different from who initially reached out. He requested driver’s license information that, as a practical matter should have been obtained at the time of the initial application. Two days later Jesse informed us being approved but negated to disclose the details…and so it begins.My husband requested the terms and conditions on paper and asked to be emailed for our records. Ryan from finance department emailed us the breakdown of the purchase order of the vehicle. To start the purchase price amount was incorrect and did not include our down payment, nor the name of the financial institution. When asked Ryan informed my husband he was “unable” to include on the form, so he typed the name in the email.We wanted to complete the paperwork virtually so naturally we found it a bit odd to learn we had to make an appointment to sign documents via DocuSign, a service company in which all required documents are emailed and signed at the customer’s convenience; we would soon discover why an appointment is required.Tim called at the agreed upon time the entirety of which lasted seven minutes and was an opportunity to up-sell extended warranty and gap insurance. It was not until the call concluded that Tim emailed me the documents to sign.The next day my husband emailed Tim and Jesse to requested copies of the paperwork for our records. After two days of no response, we finally received the paperwork.Finally, we were required to stop by the dealership to turn in our license plates and receive our temporary tag. Jesse removed the plates and affixed the temporary tag to the rear.I was relieved this headache was over and vowed to never purchase a vehicle from this dealership again. Too many individuals involved in a process that should have been stress free, no-hassle experience. While we love Volkswagen products and intend to purchase another vehicle this year, our experience with Beechmont VW validates car dealerships continue to struggle with creating a customer-centric environment and why more and more customers are going virtual.

My experience at Beechmont Volkswagen was good and Dan Mercurio and Jesse Storm were very helpful.

Excellent service from true professionals. I had the pleasure of working with Donnie and Brian during the sale. Both gentlemen were personable and listened to everything I had to say. I highly recommend a visit to this location if you are shopping for a vehicle. Danielle at the service department is in my opinion a true definition of customer service with interpersonal skills. All the representatives were all smiles and willing to go beyond expectations. Do yourself a favor and truly visit this location.

Dustin, Cory, and Alexander gave me stellar service with my car, and Dan M. Showed interest in my overall experience at Beechmont VW, which was great.I’ll need more service and will be back to this shopThanks again,Shawn T.

This was my third experience with the Body Shop. My third due to the excellent results of the previous two. I am very particular about my automobiles and there was nothing to pick on about the most recent repair. The estimate was accurate and cost was kept up to date by Dan Meyers, estimator, as needed. A bit of a price discrepancy arose over the cost of a needed part and it was handled quickly and to my satisfaction by Wade in parts or service. The topper was at the pick up, my spouse could not believe that was her car. Not only was the rear bumper beautifully repaired and painted but the vehicle was detailed to the point of looking better than the new ones on the lot; mind you, this is a five year old vehicle. I would not hesitate to recommend the Body Shop to anyone in need of a VW body repair. Again, thank you for a great result.

Service center here is awesome. I prefer this Volkswagen location they take good care of my car and the staff is friendly.

I appreciate that my purchase at Beechmont VW / Subaru was as seamless and friendly as it was. I am thankful for the courtesy and efficiency at which Jon Gaudio handled my purchase and for the support team that Dan Mercurio has within the dealership. Everyone was helpful, not pushy and very willing to work with and accommodate me.

Great job, excellent service, clean, on-time!

Thank you Dan Mecurio and your team for making our purchase quick and easy.

Koty was great and they got me out of there within an hour!

Great sales guys, not the usual car sales men. No pressure ask for Dan Mercurio.

I moved to Cincinnati 6 months ago. So glad I chose Beechmont VW to service my high mileage Jetta. Kodi is a knowledgeable service advisor and has been very helpful with my service requests. The last few times, I didnt know my issues fell under warranty and I was pleasantly surprised there was no charge. I am a lifetime VW driver and highly recommend this place.

Super pleased with Beechmont Volkswagen! I had excellent customer service and the buying process went smoothly. I highly recommend Beechmont VW!

Always a pleasure to work with everyone! Repeat customers!

I’m so pleased with the maintenance department of this business. They have been kind, efficient and professional.

Beechmont Volkswagen was excellent. I received constant texts when my car was in and when it was done. I highly recommend.

Our experience with our service was excellent, Koty Alexander kept us up to date through every step of the service.

Excellent service and quick and efficient

Thanks Dan and Jesse.You and your team did a wonderful job with my sales experience.I was not expecting to buy a VW.Once I was explained the bang for the buck, I was interested. After a test drive the car sold itself. I never felt pressure to buy with any of the follow up phone calls. I felt a genuine concern to help with my questions.Thanks Again !!!

Danielle was great. Their service is always top notch. I wouldn’t trust anyone else to service my car.

Beechmont Volkswagen has served me well. Not only are they learned in servicing my Passat Turbo Diesel, but they go over what my vehicle will need at the time of the scheduling of the appointment. There are no surprises of servicing needs or price. When I cannot wait while service is completed, they drive me to and from locations nearby. I was able to workout at the gym while they serviced my car.

Great service dept help from Koty Alexander, finished my regular maintenance faster than expected while I relaxed and drank some complimentary espresso!

My car was taken back for service on time and completed early. The service advisor was friendly and courteous, and the service tech topped off all the cars fluids. Thanks Beechmont Volkswagen!

Dan Mercurio and his staff including Seth and the Sales Manager at VW were awesome! I loved my experience and it solidified my customer loyalty to them!

Danielle, the Service Advisor, and team went above and beyond in order to resolve an issue with our 2009 Jetta. Shout out also to James Whisman for his diligence!

The service manager Koty Alexander is always very knowledgeable and accommodating with my hectic schedule and distance from the service facility.The service tech James Whisman did a very good job servicing my car and let the inside of the car spotless.

Our service was excellent - much kindness shown to us old people -especially Danielle & Dustin - Thanks so much - keep up the good service

I went in on the 10th for a recall on my Jetta. I live an hour or better away in any direction from a Volkswagen dealership, so aside from the drive, the experience itself was very nice. I was checked in fairly quickly, and after a quick walk through their side lot inventory, I decided to go back into the waiting area for the remainder of the visit.I decided to go ahead and order some parts that I thought may be beneficial to me during my transmission fluid change. I didnt catch the parts guys name, but he was very helpful in making sure that I was getting the correct part for my car.Somehow our conversation had wandered off on its own and we had managed to start talking about the different types of ATF Fluid that I should and shouldnt use, the $24.00 bottle VS the $9.99 bottle the many different transmission applications that Volkswagen decided to use mine being coded MAM or better known as the 09G. I had no Idea that trying to change the transmission fluid would ever be this difficult, but hey, I learned a little that day.Overall I had a great experience with Beechmont Volkswagen and as long as Im able, Ill continue to do business (When needed) with them.

Jason was amazing!

We leased a VW Jetta for our son three years ago. I had heard good things about Volkswagon and the Jetta. He loved how the car handled and I loved the customer support and low maintenance. Even more I loved the safety features of the car. We were so happy that this month we leased another Jetta for our son and another one for me. Jesse Storm helped us last time we leased our sons Jetta, so we contacted him and he made himself available to help us with the transition from our sons previous Jetta to a new one. We told Jesse what we were looking for and he found exactly what we wanted in one of their lots offsite. My son is thrilled with his new Jetta . Jesse helped me learn about all the features of my new Jetta. I love how it handles. Great car.I cant forget Dan Mercurio, who was extremely helpful when it came time to take care of the paperwork of leasing two Jettas at one time. Thanks Dan.Well see you in three years :-)

Both service advisors are amazing. They are very knowledgeable and always get vehicles in promptly. I couldnt be happier with the service and sales department.

I scheduled a maintenance visit to get ready for a road trip and also had a check engine light come on which needed to be checked. When I arrived at my appointment I was greeted by Danielle who processed me quickly and went over what the diagnostic check and PM covered together with costs. Because the process would likely take several hours, Danielle arranged to have one of their staff bring me home while they worked on my car and pick me up once the car was finished.The engine light issue turned out to be a bit of a gremlin but the VW techs were able to find the source, correct it and drive the car for a good distance to ensure that they chased off the gremlins.In all, this was a pleasant and painless experience. Ill also note that for many years I owned *other* expensive German cars and some of those service departments could learn simple courtesy and communication skills from folks at Beechmont VW.Many thanks to Danielle, the VW technicians and drivers who shuttled me back and forth,Jim H.

Great experience working with the entire team of people. Appreciated the patience and thoughtfulness of the entire staff. They answered all our questions and were very helpful at navigating the VW process. Jason and Dan were a great team. We are thrilled with our new car and highly recommend visiting these gentlemen next time you are in need of a new family vehicle.

Ben is my usual advisor for making and keeping service appointments. He was busy and rather have me call back or wait, Danielle took care of getting my appointment set. And when I had to make a modification to my appointment, Danielle was very quick to get back to me with options.After dropping the car off with Ben, he was able to get back to me very quickly and that the issue was solved.I really appreciate the fact that there is good communication there.Thanks Again

Very smooth arrival, check in, and a comfortable customer waiting area. New to Ohio, Beechmont VW will be my go to service and dealership from now on!

Nothing but great things to say about Jason and the rest of the Beechmont VW team. They were able to find the exact model I wanted and deliver great value on a great vehicle. Would highly recommend this dealership to anyone looking for a low-pressure, informative car buying experience.

Ben has been my service guy for years. He has grown personally and professionally. The best part of the morning, was full communication about what was to happen to my car and what to expect at the next service, including cost. Highly recommend Beechmont Volkswagen and their service.

Thank you, Koty Alexander for the quick and friendly service!

The customer service was great as usual. I do have one complaint which is a big one. I would have been out of $489 dollars if I left it up to the first advisor that handled my warranty claim. I decided to call the warranty company and give them some more information and they said the service advisor did not give them that same information. So because I double checked the issue with my vehicle, it save me $320 dollars. The warranty company did in fact cover almost 85% of the cost. It definitely seemed like an honest mistake but this would have cost me $489 compared to $169. Otherwise this place is great and I will go back again. I’m glad I didn’t just listen to them when they said the warranty company wouldn’t cover the cost and say “yes” go ahead and fix my car for the full amount.

We recently bought a new Tiguan at Beechmont Volkswagen. Everyone was easy to work with, especially Jesse our salesperson. We love our new car and we’re very happy with our experience there!

Dan was great! A pleasure to work with!

Popped in to ask a few questions and was greeted kindly and with respect. 👍

Dan, your team was excellent. While waiting for Jesse, Kevin assisted with an assessment of available vehicles per our criteria; your finance person and contracts person were friendly and helpful. My wife and I walked away with a very positive experience - we knew we would as we are a repeat customer with Jesse.

Koty Alexander was very friendly and efficient

Every thing was great and they done a good work

Kevin was amazing! I have a very busy schedule and he helped me do everything over email. I appreciate everything he did for me. I drove almost a hour and a half to come to him! Keep in mind I have two VW dealerships within 5-10 minutes from my home. The customer service was amazing. I was wowed! Thank you so much Kevin for making this such a easy buying experience!

Very smooth and positive sales experience. Fair purchase and trade prices. Only small issue was some paint scratches at vehicle pick up, but they are taking it into the body shop to rectify. Will do business with Beechmont again.

Had my vehicle in at Beechmont Volkswagen yesterday and the service was excellent! Daryle was my advisor and had my vehicle done in short order. I would recommend Daryle and Beechmont Volkswagen for all your automotive repair needs

Horrible place. Jessie Storm was my sales person. Him along with other employees were complaining about how they wanted to get out of there on time when I was in the process of purchasing a car. I came in there 4 whole hours before closing time, just for reference. When we test drove the car I was not allowed to go on the highway, but could only drive it around the block and no where else. That doesn’t really allow someone to get a good feel for how the car runs. I purchased the car and then was held hostage in the finance office or wherever they try to bully you into buying unnecessary insurance for over a half hour. After repeatedly telling them “No”, the finance office employee tried to resort to insulting me to get me to buy fake insurance. Less than a year later I am out 13 grand and stuck with a car that has a whole laundry list of issues. Took it to a trustworthy mechanic and they told me oil was never changed regularly by the previous owner(s) or properly taken care of, the car burns oil, has a ton of engine issues. Don’t ever buy any used vehicles from this dealership! I’m never returning here.

Great car buying experience! Dan & Conner made the process very easy & enjoyable. Loving my Atlas!Thank you Beechmont Volkswagen.

Dylan Royer did a fantastic job helping me find the right car at the right price!

I had a Service Required notice pop up on my dash so I took it to these guys. They got me in at 8, as soon as they opened, and had all the paperwork finished up in like 5 min. They even shuttled me to work while my car was being worked on. They picked me back up at 12 and got everything figured out including a software update. So it was super easy, really good service, awesome shuttle service, and they had Doritos in the waiting room so thats gotta be worth like 3 stars. I definitely recommend getting your car serviced here.

I had a wheel/tire that were damaged by a pothole. After talking to Ben in the Service Dept I was able to easily drop off the wheel and tire. Ben was able to replace the tire and get the wheel repaired without me being without a car. Once the repairs were done I was able to stop by the Service Dept without needing to schedule an appointment and the service technicians were able to install the repaired wheel immediately.

I just leased with them and it was a wonderful experience. Kevin Turner and Dan Mercurio were extremely helpful and respectful. They were not pushy at all even though they knew I was looking at other dealers as well. When I did decide to go with them, they made the process easy and pleasant. Great experience!

Im not big on posting but when you have a great experience with a dealership (Beechmont Volkswagen) you want to express it to others. I had a problem with my right front suspension and called in for a service appointment. They got me in quickly and as soon as I delivered my car for service, my service advisor, Tom went for a ride with me and his team immediately worked on it. I was in and out in an hour. I love this dealership. They gave me a great deal on my new Passat and have great service to support me. Check them out.